CyberHoot Cybersecurity Awareness Training Reviews & Product Details

This is what it came out as after I chucked version 1 into the chat bot for refining

I find that CyberHoot offers enough customization options to tailor training at both the user and client level. This makes it possible to create effective solutions for clients across many industries, where users may face very different types of cyber threats.

Some of the videos and topics add a bit of levity (that clown one definitely got put on blast), but nothing feels over the top. The humor adds enough entertainment value to make the content memorable. If my fellow IT nerds are still joking about it afterward, there's a good chance both they and the customers retained the information being conveyed.

The UI took a little getting used to when we switched to the Autopilot version, but I ultimately prefer the new layout. It feels more streamlined and intuitive to navigate. Website performance is also excellent. I've used plenty of platforms that try to cram in unnecessary transitions and graphical effects that slow things down or force you to wait while content slowly animates across the screen like a 1990s PowerPoint presentation.

I've had nothing but positive interactions with their support staff. They consistently seem ready and willing to go the extra mile to help. As a recent example, they assisted me with a Microsoft compatibility issue by converting their OpenAPI 3.0 specification into a Swagger 2.0 version that worked for creating a Power Automate custom connector.

I can't say much about the chatbot other than it gives me some Darkwing Duck vibes, and honestly, I'm here for it. Review collected by and hosted on G2.com.

I don't really have anything that I can say I really dislike; everything has its quirks or preferences. Anything that I have had to support has been addressed, and I haven't had any issues left unresolved. Review collected by and hosted on G2.com.

What I like most about CyberHoot is its highly automated, “set it and forget it” approach. Once it’s deployed, it needs very little ongoing administration, which makes it easy to keep a consistent security awareness program running without adding extra work for IT staff.

I also value CyberHoot’s positive reinforcement model. Instead of penalizing employees for mistakes, the platform promotes participation and learning through rewards and recognition, which helps build a stronger security culture.

The training content is engaging and practical as well. In addition to traditional awareness videos and phishing simulations, CyberHoot guides users through real-world examples and shows them how to analyze suspicious messages. This hands-on approach helps employees understand what to look for when spotting phishing attempts and other cybersecurity threats, making the training more effective and relevant to their day-to-day work. Review collected by and hosted on G2.com.

One area where CyberHoot could improve is the overall production quality of some of its training videos. While the content is informative and effective, the videos do not always have the same level of polish or production value found in some larger training platforms.

That said, I don't view this as a significant drawback. The videos remain engaging, concise, and easy for users to consume, which ultimately is more important than high-end production quality. Participation and completion rates have been strong, and the training content effectively communicates the intended cybersecurity concepts. Review collected by and hosted on G2.com.

Easy Multi-Tenant Management

The MSP dashboard lets you oversee multiple client organizations from one place — assign training, track completion, and pull reports without logging in and out of separate portals. It's built with the MSP model in mind.

Content Designed for Office Staff

The videos are short (typically 2–4 minutes), jargon-free, and focused on real-world scenarios that non-technical employees actually encounter — phishing emails, password hygiene, social engineering, etc. It doesn't talk down to users or overwhelm them with technical depth.

Automated Assignments & Reminders

You can set training on autopilot — new hire onboarding, monthly assignments, annual refreshers — and the platform sends reminders automatically. Less manual follow-up for you and your team.

Quizzes Reinforce Retention

Each module includes a quiz to confirm comprehension, which also gives you documented proof of training completion — useful for HIPAA compliance audits, cyber insurance renewals, and client reporting.

Phishing Simulations

The built-in phishing simulation campaigns pair well with the awareness training, so you can show clients concrete before/after click rates and demonstrate ROI.

Compliance Reporting

Clean, exportable reports make it easy to show clients (especially in healthcare) that their staff completed required security awareness training — a checkbox that matters for HIPAA, cyber insurance, and even some MSSP frameworks. Review collected by and hosted on G2.com.

Content Library Depth

Compared to larger platforms like KnowBe4 or Proofpoint, the content library is smaller. You may find yourself cycling through the same modules faster, especially for clients who've been on the platform for 2+ years.

Reporting Customization

Reports are decent for compliance checkboxes, but the ability to customize or brand them for client-facing delivery is limited. You end up doing extra work in Word or Excel to make them presentable for QBRs. Review collected by and hosted on G2.com.

It continues to help our team stay vigilant against threats Review collected by and hosted on G2.com.

When a new employee joins the firm and is added to cyberhoot the tend to have a large amount of quizzes to take to catch up. I feel as if they should just join the campaign at that point in time and not have to worry about making up previous tests sent out before they were an employee. Review collected by and hosted on G2.com.

The platform and training modules are consistently updated to keep pace with the expanding threat landscape. Support is very responsive, and they implement fixes based on feedback in an impressively timely manner. Review collected by and hosted on G2.com.

I do not like the constant domain changes for their simulation tests. This happens at least once a year and it is a significant time commitment to update all of our client tenants. Review collected by and hosted on G2.com.

We've been using CyberHoot across our client base for a few years now and the thing that's kept us on it is how light-touch it is to run. Once a client's enrolled, training just happens in the background. The videos are short enough that end users actually finish them, which is half the battle with awareness training. The reporting is also genuinely useful when we're sitting in a client review and need to show what's been completed and where the gaps are. For an MSP, it does the job without becoming another platform we have to babysit. Review collected by and hosted on G2.com.

The video content can feel quite US-centric at times, which isn't ideal when most of our clients are UK-based. Review collected by and hosted on G2.com.

I like the ease of use of CyberHoot Cybersecurity Awareness Training. It's easy to use and it keeps track of who has completed training and who hasn't, sending out notifications when someone falls behind. The program is updated quite often, making it a pretty good awareness program that's kept up to date by the developers. I also find them super responsive when it comes to support. They're very willing to listen to suggestions about adding features, and although these aren't always implemented right away, they do listen, which is nice. Their response time to issues has always been a big plus for me, since having support available when you need it is important. Even if it's just for something simple like how to run a report, they've been very responsive. Overall, the participation has been very high, and people have been pretty happy with it. Additionally, we didn't switch from another product, but we evaluated a bunch of other products and found that this one was not only the most cost-effective but also had the most robust tools available for training. Review collected by and hosted on G2.com.

Sometimes I come across items I would like videos on. I reach out to their support team and request a specific video be uploaded that's not only useful to us, but probably to other organizations. It doesn't happen too often, but I did notice in a couple of instances where we were needing specific training that wasn't covered. Review collected by and hosted on G2.com.

We appreciate how user friendly the interface is, and the use of positive re-enforcement when completing the exercises. The video training is engaging and short enough to keep the users' attention while still covering the training goals. Review collected by and hosted on G2.com.

I can't think of anything we dislike about the service Review collected by and hosted on G2.com.

The ability to schedule a full year of training in advance and have it run automatically, combined with excellent manager-level reporting and visibility into user progress and compliance Review collected by and hosted on G2.com.

I’d love to see more customization options. To their credit, the team has taken this feedback seriously and has been working on it, and I’m already starting to see some of the changes. Review collected by and hosted on G2.com.

We’ve been very impressed with CyberHoot. The training is well-made, clear, and concise. Even though each lesson is quick to complete, our team has taken away a lot from them and genuinely enjoys the gamification elements and the leaderboards. CyberHoot has also been great to work with; when we’ve needed to make changes or optimize how we use the platform, we’ve been able to get real answers from real people (including their CEO!). Finally, we really appreciate their commitment to supporting non-profits like us. Review collected by and hosted on G2.com.

We don't have any complaints at this time. Review collected by and hosted on G2.com.