Hook Security Reviews & Product Details

With Hook Security, you can run a fully automated security awareness training program that creates a positive and healthy security culture for companies, mitigating risk while entertaining employees. Run automated phishing testing, enroll your users in effective security awareness training courses, and generate reports that actually tell you how you're doing. Come see why PsySec is the best way to train your employees

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Hook Security

Discussions

Hook Security Community

Solution Type

Best-of-Breed

Overview by

Parker Byrd

Used by Dociphi by Quantiphi and 2 others

Beta

Pricing

Pricing provided by Hook Security: Security Awareness Training.

Starter Plan

Starting at $999.00

1 Up to 50 Employees Per Year

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Hook Security Integrations

(13)

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Gabriel S.

System analyst

Computer Software

Small-Business (50 or fewer emp.)

9/3/2026

"Hook security, a powerful and easy to use tool"

5/5

What do you like best about Hook Security?

Using Hook Security for our phishing testing has been great. Setting up the targets and scheduling the tests is straightforward. The library of available test emails is very large and offered in multiple languages, which is helpful for including our offshore teams in the testing as well. Overall, Hook is more cost-effective than trying to set up and manage a system on our own, and it’s well worth the cost. Any questions I’ve had have also been answered by the support team quickly and clearly. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Setting up the spam filters to allow the test emails through is a little cumbersome. That said, it doesn’t seem to be an issue with Hook itself, but rather with our email provider. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

We know security is a concern and we had relied on basic communications and simple training. Hook has enabled us to regularly test our teams with phishing emails and gives us clear feedback on what actions were taken by our users. The tests are quick to run, and the reporting is easy to access and understand. Review collected by and hosted on G2.com.

Kevin T.

IT Director

Mid-Market (51-1000 emp.)

7/8/2026

"Effortless Monthly Security Awareness Training with Great Content"

5/5

What do you like best about Hook Security?

I'm a one-man IT shop, but I still need to make sure that Security Awareness Training remains a top priority. Hook Security takes this responsibility off my plate every month by managing and sending out monthly campaigns without any intervention from me. My end-users get tested regularly and take training as needed. It doesn't get any easier than this. This is why I will continue to be a customer for years to come. It also helps that their content is great. They send out some really great campaigns that catch some of my most savvy users off guard at times. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

There's nothing that I dislike about Hook Security. I've been quite pleased. Review collected by and hosted on G2.com.

Verified User in Market Research

Mid-Market (51-1000 emp.)

10/25/2026

"Realistic Phishing Simulations with Bite-Sized, Easy-to-Follow Training"

4.5/5

What do you like best about Hook Security?

What I like about Hook Security is that digital marketing involves constant email campaigns, client communications, shared links, and many different online platforms. In that kind of environment, it’s especially important to spot suspicious emails and phishing attempts early. Hook Security’s training and phishing-simulation approach helps employees build safer habits by working through examples that feel close to real situations. I also appreciate the small, easy-to-understand training modules, since it isn’t always simple for busy teams to set aside time for regular learning. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

What I don’t like about Hook Security is that the campaign management process could be simplified further. Setting up frequent training campaigns should take less time to configure, so there isn’t unnecessary administrative effort. Better filters and more customization options in reporting would also be helpful, so the information I need can be identified more easily. In addition, it would be great to have more flexibility to tailor training content for different teams and verticals. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

The problem Hook Security is solving is that digital marketing often focuses on SEO performance, content strategy, campaign planning, and client delivery, and in all that busyness it’s easy to overlook cybersecurity awareness. Hook Security addresses this gap through phishing simulations and security training. This approach can help employees recognize suspicious emails, build more secure digital habits, and highlight where additional training is needed. Overall, it makes learning feel more practical and hands-on than simply reading general safety instructions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/1/2026

"Intuitive, Scalable Security Awareness Training That Delivers Real Value"

5/5

Describe the project or task Hook Security helped with:

Service task overview field is not provided in the input. Review collected by and hosted on G2.com.

What do you like best about Hook Security?

What we like best about Hook Security is how easy it makes security awareness training and simulation for both our team and our clients. We need a platform that’s simple to manage across multiple organizations, delivers engaging training users will actually complete, and helps us clearly demonstrate value. Hook checks all three boxes. The platform is intuitive, the content feels approachable rather than punitive, and the team behind it is genuinely responsive. It has become a valuable, scalable part of the security services we provide. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I understand that Hook Security is in the middle of launching a new platform which will address my concerns, so these issues may no longer exist. Some of the reporting and customization options could be more flexible, particularly when managing multiple client organizations at scale. We’d like more control over how reports are presented and an easier way to tailor campaigns across different clients. That said, these are relatively minor limitations compared with the platform’s overall ease of use, effectiveness, and responsive support. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

Recommendations field is not provided in the input. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

Hook Security helps us solve the human side of cybersecurity by combining ongoing security awareness training with realistic phishing simulations. It gives our clients’ employees practical experience recognizing and responding to threats without making training feel intimidating or punitive. For an MSP, the biggest benefit is scalability. We can manage training across multiple organizations, identify where additional education is needed, and clearly show clients how their security posture is improving. This helps reduce risk, supports compliance and cyber insurance requirements, and allows us to provide a valuable recurring security service without adding significant administrative overhead. Review collected by and hosted on G2.com.

Jasmine P.

Business Operations Analysts

Mid-Market (51-1000 emp.)

9/3/2026

"Hook Security’s Enrollment Feature Makes Training Easy"

5/5

What do you like best about Hook Security?

What I like best about Hook Security is their enrollment feature which allow you to enroll user into training course. Hook Security is great and the user interface is very simple and easy to follow. The great things is that there is a library of phishing emails to choose from and you can create your own too! Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I have not found anything I dislike about Hook Security, I have noticed that there are somethings I didn't know about and have a better understanding on. Review collected by and hosted on G2.com.

Luke A.

Mid-Market (51-1000 emp.)

9/1/2026

"Engaging Cyber Security Training with Stellar Phishing Tests"

5/5

Describe the project or task Hook Security helped with:

Hook Security provides engaging cybersecurity training with a focus on keeping users alert through constant phishing tests and a comprehensive library of templates. Review collected by and hosted on G2.com.

What do you like best about Hook Security?

I really like how Hook Security stops our annual training from becoming stale because their cybersecurity training is a lot more fun and engaging than most other options out there. The production quality of their training is better than any I've seen. The constant phishing tests they send really keep our users sharp, and Hook Security's library of phishing test templates is extensive. The setup was pretty easy, better than other products we've had. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

A lot of their templates are USA-focused with a smaller number being relevant to the UK or global market. After a few years, we are beginning to run out of templates to use. Just a more UK relevant variety would be good. Their library is a good size but could be bigger. Review collected by and hosted on G2.com.

Recommendations to others considering Hook Security:

To enhance the experience, consider expanding the library with more globally relevant templates and increasing the variety for different regions. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

Hook Security's fun and engaging training keeps our annual training fresh, and its extensive library of phishing templates keeps users sharp. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/1/2026

"Continuous Security Awareness: Fresh Phishing Templates & Embedded Video Training"

4.5/5

What do you like best about Hook Security?

It has pre-built templates that can be used for phishing tests, and those templates are updated every month with a new one. The reports it generates are very user-friendly, and the overall design and UI are also easy to navigate. On top of that, it includes learning videos, so when a user clicks the link in a generated phishing email, they’re taken directly to the learning video. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

I haven’t noticed any downsides so far. The only thing I’d like to see implemented is some kind of automated task that sends a phishing email test to users every month. Alternatively, an AI-based automation that lets a user create their own personalized phishing emails would be a great addition. Review collected by and hosted on G2.com.

Response from Zachary Eikenberry of Hook Security: Security Awareness Training

edit

We're glad to hear that you appreciate our pre-built phishing templates and user-friendly reports. We strive to provide valuable and updated resources for our customers.

Steve B.

CEO

Small-Business (50 or fewer emp.)

9/1/2026

"Hook Security’s New Platform: Easy, AI-Powered, and Backed by Top-Notch Support"

5/5

What do you like best about Hook Security?

I've been a Hook Security partner almost since they started. There's just something different about their approach. And now with their new platform release, there really isn't anything easier. Pricing is on point, low minimum requirements, AI onboard the platform, and training content that is just out of this world! Put all of that together with their team for onboarding and support and I think they're the top choice in Cybersecurity Awareness training! Hook Works flawlessly all the time. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

With their newest platform release there really isn't anything I dislike about Hook!! Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/6/2026

"Engaging Security Training with Easy Rollout and Clear Reporting"

4.5/5

What do you like best about Hook Security?

We use Hook Security mainly for phishing simulations and the security awareness training modules. The content is the strongest part for us - it is engaging enough that employees actually pay attention rather than clicking through just to mark it complete, which is the usual problem with awareness training. Rollout was straightforward and it takes very little ongoing admin effort on our side; once campaigns are scheduled they largely run themselves. The reporting is clear and easy to read - who clicked, who completed their training, and how those numbers move over time - which makes it simple to show progress to management. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

The admin interface is the weakest part. Setting up and managing campaigns takes more clicking around than it should, and it is not always obvious where a given setting lives, so you end up hunting through menus. It is something you learn and work around rather than a blocker, but a cleaner and more consistent admin UI would make the day-to-day management noticeably faster, especially for anyone who only logs in occasionally. Review collected by and hosted on G2.com.

What problems is Hook Security solving and how is that benefiting you?

The core problem it solves for us is human risk. Technical controls only go so far - people still receive phishing emails, and we needed a way to both train employees and know whether that training is actually landing. The simulations give us a realistic picture of how our team responds to a phishing attempt, and the training modules give people something worth watching instead of a compliance video they sit through with the tab in the background. The practical benefit is visibility: we can see click rates and training completion across the company and watch them move in the right direction over time, which is far more useful than assuming everyone read a security policy document. Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

9/4/2026

"Engaging Training Keeps Us Compliant and Informed"

4.5/5

What do you like best about Hook Security?

I really like that Hook Security's training courses are very light-hearted and engaging. The humor keeps the staff's attention and makes them more likely to listen to the content, which is a big improvement from the dry, bland training courses we used before. This engaging approach helps ensure that our staff actually benefits from the security awareness training. Additionally, I value the ability to send out these courses regularly, as it allows us to demonstrate compliance for auditing purposes, such as ISO 27001 certification. The support provided during setup was helpful, especially with challenging tasks like whitelisting email addresses and domains. Review collected by and hosted on G2.com.

What do you dislike about Hook Security?

Some settings were quite challenging, particularly when it came to whitelisting email addresses and domains, although the support was good in helping us get set up. Also, the humor in the training videos was quite American-focused, and I would prefer it if it was a bit more UK-focused as well. Review collected by and hosted on G2.com.