--- title: Infosec IQ Reviews meta_title: 'Infosec IQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 654 reviews by the users' company size, role or industry to find out how Infosec IQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 654 scale: '5' date_modified: '2026-06-30' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Infosec IQ Reviews **Vendor:** Infosec **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 654 ## About Infosec IQ Infosec IQ security awareness training empowers your employees with the knowledge and skills to stay cyber secure at work and home. With over 3,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized to match your organization’s culture and personalized to employees’ learning styles. With Infosec IQ, you can: - Personalize employee training with role-based modules and gamified lessons in a variety of themes and styles to engage learners and strengthen your cybersecurity culture. - Automate learner management, training campaigns and phishing simulations to keep lessons relevant — and save you time. - Integrate with your LMS, identify provider, endpoint protection and SOC to streamline program management, reporting and attack response. - Analyze employee risk scores, learning outcomes and your cybersecurity culture to identify weaknesses and anticipate cyber threats. - Improve your training efforts with actionable data to make secure behaviors second nature for every employee. ## Infosec IQ Pros & Cons **What users like:** - Users find Infosec IQ to be **incredibly easy to use** , enhancing their experience with straightforward installation and navigation. (8 reviews) - Users enjoy the **interactive and engaging content** of Infosec IQ, enhancing user engagement through tailored training programs. (8 reviews) - Users praise the **quick and readily available customer support** of Infosec IQ, enhancing their experience significantly. (5 reviews) - Users value the **customizable awareness program** offered by Infosec IQ, enhancing employee engagement and training effectiveness. (4 reviews) - Users value the **detailed analytics** of Infosec IQ, providing insights into training effectiveness and employee performance. (3 reviews) - Helpful (3 reviews) - Threat Detection (3 reviews) - User Interface (3 reviews) - Easy Setup (2 reviews) - Educational (2 reviews) **What users dislike:** - Users are frustrated with the **phishing issues** regarding false positives and the reliance on PhishNotify+ over native tools. (6 reviews) - Users highlight the **poor customer support** of InfoSec IQ, especially regarding timely communication and issue resolution. (2 reviews) - Users experience **delayed services** with Infosec IQ, finding applications slow to respond after extended use. (1 reviews) - Users wish for a **faster email solution** to communicate about incomplete trainings effectively with Infosec IQ. (1 reviews) - Users find **reporting inadequate** , particularly for campaigns across multiple time periods, though support helps improve the process. (1 reviews) - Users experience **integration issues** that hinder synchronization with training tools, affecting training session accessibility and effectiveness. (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Overcomplication (1 reviews) - Poor Video Content (1 reviews) ## Infosec IQ Reviews ### 1. Great Value for the money **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Infosec IQ?** The reporting and phishing campaigns are a big bonus on top of an already great training materials **What do you dislike about Infosec IQ?** The false positives could be much improved upon **What problems is Infosec IQ solving and how is that benefiting you?** Our users are becoming well trained in recognizing a phishing email ### 2. Solid Product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Infosec IQ?** Good user interface Easy to setup and manage **What do you dislike about Infosec IQ?** Animations and dialog in videos are not very engaging **What problems is Infosec IQ solving and how is that benefiting you?** Educating our workforce on security ### 3. Excellent Training Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy J. | Senior Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Infosec IQ?** InfosecIQ provides us an easy way to test and educate our users with simulated phishing attacks. The built-in templates are spot on, almost too good in many cases. We also utilize the PhishNotify Outlook add-in, allowing users to submit suspicious emails to admins with one click. **What do you dislike about Infosec IQ?** InfosecIQ is not the cheapest option out there, but we feel we are getting our money's worth out of it. We have had some issues getting the simulated tests to clear our email filter; however, I suspect that would be the case with any such provider and is not a fault on InfosecIQ directly. **What problems is Infosec IQ solving and how is that benefiting you?** Users are typically the weakest link in the security landscape, and InfosecIQ helps to solve that. By targeting high-profile or problem accounts, we are able to educate them as to what to look for and how to handle these instances in the future. ### 4. Simple and Accurate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Infosec IQ?** I like the dashboard the most. After you've set up your campaign and tests, it is great to see the results come in visually. This product has been a massive asset to our company as we train our employees on internet security and safety. **What do you dislike about Infosec IQ?** So far, we have not experienced anything that we completely dislike. Some of the UI could be touched up to make it even easier to navigate, but really, it is not hard as it is. **What problems is Infosec IQ solving and how is that benefiting you?** We are trying to help educate our employees and help them learn the risks of the IT world while also provide safety and security tips to be better protected. We have found that employees are now more cautious with opening emails, securing data, etc. This is not only beneficial to the employees, but the company as a whole. ### 5. Works Very Well with Gmail **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** Unlike other email security tools we've used, Infosec IQ works very with Gmail. We were able to send phishing campaigns successfully to our users' inboxes with Infosec. They have a robust amount of email templates and training material. The platform allows you to add your company branding to the emails, notifications, and training videos. **What do you dislike about Infosec IQ?** I think that the menus can be organized a little bit better. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec IQ allows us to simulate a phishing attempt to targeted user groups and follow up with specific training campaigns. ### 6. InfoSEC user awareness and Phishing campaign **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Infosec IQ?** It is easy to create a Phishing and user training campaigns. the training modules are OK but could use some work to make them more interactive and relevant. It is relatively easy to administrat **What do you dislike about Infosec IQ?** Reporting. I would like to see more detailed reports. Also, uploading users seem to be a bit of an issue. Generally maintaining a valid list of learners takes a lot of manual work **What problems is Infosec IQ solving and how is that benefiting you?** I use InfoSEC to train our new hires, run yearly training and create Phishing campaigns. The software is used as a User Awareness training tool by multiple departments ### 7. Great experiance. training is well made! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Infosec IQ?** simplicity and usability of services. training is easy to use **What do you dislike about Infosec IQ?** there are no downsides that I can think of **Recommendations to others considering Infosec IQ:** Great tools, easy to use **What problems is Infosec IQ solving and how is that benefiting you?** email security and training for it security ### 8. A must for every organisation where security is the high priority **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Infosec IQ?** It's a whole packaged tool which helps the orginsation to focus in depth on Information Security. **What do you dislike about Infosec IQ?** There is nothing I dislike from this tool. Infact, most of the feedbacks were taken and they were implemented. **Recommendations to others considering Infosec IQ:** Consider securing the info, then checkout InfoSecIQ **What problems is Infosec IQ solving and how is that benefiting you?** It identifies the security gaps and keeps the employees to stay on top with the current practises. ### 9. Great way to test and train your staff **Rating:** 4.5/5.0 stars **Reviewed by:** Greg F. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** All of the premade templates, ease of creating new batteries, the reports. **What do you dislike about Infosec IQ?** Setting up campaigns is a bit ambiguous about what some of the settings do as far as how many an when the batteries will be sent ou. **Recommendations to others considering Infosec IQ:** Its a great value and is a very effective product for educating your users. **What problems is Infosec IQ solving and how is that benefiting you?** Many staff members we getting their accounts compromised from clicking on phishsing type emails. Over time the numbers of users opening suspicious emails went down significantly ### 10. Amazing Training for Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew C. | Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** I enjoy the ease of use that Infosec brings for my staff when it comes to security in the district. **What do you dislike about Infosec IQ?** There has been nothing at this point that I have disliked. **What problems is Infosec IQ solving and how is that benefiting you?** We are using this to teach staff about email and online safety. We are getting lower phish rates as well. ### 11. InfoSec Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Infosec IQ?** Various security training awareness courses. InfoSec was able to keep the audience engaged in meaningful ways that helped the audience understand an obscure concept put into reality. **What do you dislike about Infosec IQ?** The initial de-bugging on InfoSec took them a while before relaunching the training courses. For instance, there were bugs on sending and receiving training from InfoSec to outlook. Due to their bug, some of our employees got multiple emails while some did not receive an email regarding the training courses at all. **What problems is Infosec IQ solving and how is that benefiting you?** Educating employees to keep their laptop safe by using InfoSec to teach them how to identify phishing emails and types of attacks. The benefit I realized is that InfoSec takes an abstract and complex concept and turn them into more tangible and simple short video trainings along with quizzes. ### 12. Cybersecurity Awareness with LMS and Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Infosec IQ?** I like the diverse selection of content that Infosec IQ provides for our end users. They range from essential to complex threats. The startup process was great and the team was technical enough to help us get setup quickly. **What do you dislike about Infosec IQ?** There are not many things that we dislike about the product. We just started using it about a month ago. I wouldve liked to see a better and much easier way to get some executive reports from and phish excercises. There are granular reports that you can cobble together but wish there was one area that offered canned reports specifically tailored to the exec team that gave an overall view, status and health of the organization as it relates to cyber security awareness. **What problems is Infosec IQ solving and how is that benefiting you?** We are putting the power of protection into the hands of our end users by providing them adequate training and resources to be self-sufficient, capable, and well educated on cyber security threats. Our internal people are our weakest link, and Infosec aims to strengthen that deficiency through awareness and education. ### 13. Awesome training resource! This platform blows away the competition! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** I love being able to plan out the year in advance. Being able to set up reoccuring phishing simulations really allows training to be more fluid. It is awesome that every learner can get different emails based on what they struggle with! **What do you dislike about Infosec IQ?** Some of the menus that you work through can be annoying. When you preview an email and then hit the back button, it takes you back to the dashboard instead of the email selection screen. The Phish Notify is excellent, but I would make the banner that says, "you have reported a simulated email." more lively and fun for the end-users. **What problems is Infosec IQ solving and how is that benefiting you?** The percentage of phished individuals is getting better. The training videos introduce them to essential terms and practices. ### 14. Infosec Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Infosec IQ?** The phishing campaigns that we use are very good at simulating a phishing experience. **What do you dislike about Infosec IQ?** There was a point at which SAML setup was not properly documented. **What problems is Infosec IQ solving and how is that benefiting you?** We are solving security problems. Testing our employees on phishing scenarios. ### 15. Extremely Satisficed customer !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | I am the Senior Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Infosec IQ?** I love how the training mods keep you engaged and then give you a funny in-between while helping you to get the point of the training. **What do you dislike about Infosec IQ?** I don't have any dislikes at this time.. **Recommendations to others considering Infosec IQ:** I say to others this is the Best Solution !! It keeps you engaged and gives you a fun lesson to break up the learning a bit while still reiterating its point to the lesson. **What problems is Infosec IQ solving and how is that benefiting you?** We are educating our staff on how to handle phishing, smishing, malware, what is a virus, what should I do if I find a free usb. ### 16. Glad we switched to InfoSec IQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Infosec IQ?** The setup was extremely easy. The content is fresh, engaging, and diverse and I love that you can create and upload your own content. The reporting features are great as well and customer service and our account manager are top notch! **What do you dislike about Infosec IQ?** So far I haven't found anything that I dislike. **Recommendations to others considering Infosec IQ:** InfoSec IQ has everything you need to build and deliver a solid and engaging training program. **What problems is Infosec IQ solving and how is that benefiting you?** We are able to track the annual and new hire training easier now. ### 17. Easy, consistent, manageable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Infosec IQ?** The simplicity of the setup for a campaign is great. **What do you dislike about Infosec IQ?** While the spacing out of emails is helpful for training, some users get the emails much later and are expecting them from coworker feedback. **What problems is Infosec IQ solving and how is that benefiting you?** We are solving user training and preparation. ### 18. Super engaging and intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Q. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** InfoSec makes it easy to take the courses and learn the information engagingly and intuitively. I love the clean interface and UI. **What do you dislike about Infosec IQ?** Setting up campaigns for new companies is tedious and could be improved to be more streamlined. **What problems is Infosec IQ solving and how is that benefiting you?** We are keeping our clients safe with a good security poster and practice. They now have a better understanding of how to avoid the dangers of the internet ### 19. Pleasantly surprised with staff participation **Rating:** 4.5/5.0 stars **Reviewed by:** Jacques L. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** the intuitive instructions and the dashboard **What do you dislike about Infosec IQ?** Generating reports from the dashboard can be a challenge. **Recommendations to others considering Infosec IQ:** I would like a more simple, executive-level report for campaign participation of staff **What problems is Infosec IQ solving and how is that benefiting you?** Awareness and acknowledgment/signoff of our new Written Information Security Policy ### 20. Great email phishing test and awareness solution **Rating:** 4.5/5.0 stars **Reviewed by:** JT T. | Head of Cyber Security, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Infosec IQ?** We tried several other email phishing tools for a few years which were just okay. After evaluating all the main players again we selected InfoSec because of the email phishing capabilities and the awareness training. What we like about the solution is once we set it up, whitelist IP addresses, opended ports, added users, picked the templates we just let it run. So it does not require as much hands on IT effort each month as competitor tools did. We also chose to do the annual email phishing program that increases the complexity each month. **What do you dislike about Infosec IQ?** Not much not to like so far. I have received a recent request from our executives to somehow update each user on a regular basis on their progress (pass/fail/etc). Not sure if this platform has an automated reporting feature like this or not. We have not widely tested/rolled out the email Outlook plugin so that users can verify whether the email is a company phishing email test or not. Our company uses a bunch of different BYOD/device platforms and Outlook is only used by 30-40% of the company and the rest use iOS email client, etc which does not have the verify plugin. **Recommendations to others considering Infosec IQ:** Good solid solution. **What problems is Infosec IQ solving and how is that benefiting you?** Most of our threats come in through email and while we have a good email gateway/spam filter in place. It is very important our priviledged users are able to spot phishing emails which this tool is good for. ### 21. Region 9 Education Service Center Review **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Network & Database Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Infosec IQ?** I enjoy the ease of use the application provides, along with a great UI Flow, making navigation easy. I also like efficiency the global account offers when administering to different departments and organizations. **What do you dislike about Infosec IQ?** We had issues with a flew of the schools that we support utilizing the AD sync feature. With multiple problems, we had to resort to AD PowerShell script to import users into the application. One of my other gripes is that when utilizing the templates, by default the majority of the templates start you off in mandarin or russian. It would be great to have these filtered out in the initial setup. **What problems is Infosec IQ solving and how is that benefiting you?** Currently, we are focusing on providing phishing campaigns to the schools that we serve. I love the quick 5-minute awareness training that the application offers after an individual is phished. We are desperately trying to provide cyber security awareness to the Independent School Districts that we serve. Covid related phishing attempts are on the arrise and we want our staff to be prepared on what they need to look out for when opening up emails or navigating to websites. Infosec does a great job in providing awareness and keep our team sharp! ### 22. Great teaching tool for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Brett B. | IT Support Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Infosec IQ?** The interface is easy to navigate, and the documentation is well written. Easy to set up and let it run campaigns. I do enjoy being able to create your own simulated email templates. **What do you dislike about Infosec IQ?** I do wish a script of the sorts was possible for Office 365 intergration as it can be a repetitive task to implement security bypass rules. However, aside from that then it appears to be a great product! Not a lot to dislike with Security IQ **Recommendations to others considering Infosec IQ:** I would recommend this product to anyone looking to inform their users of the number of malicious emails everyone encounters daily. Security IQ can save your companies from getting compromised and adds an extra layer of information to your users. **What problems is Infosec IQ solving and how is that benefiting you?** Security IQ has helped shore up our own employee's ability to detect what malicious emails come through daily and helped our clients quite a bit. We have had fewer compromised emails since implementing Security IQ and people are more aware of items to look out for. ### 23. Phishing campaign software that's easy to use. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Infosec IQ?** Ease of use, easy to setup, fairly straight-forward interface. **What do you dislike about Infosec IQ?** Some of the scheduling features can be slightly ambiguous. **What problems is Infosec IQ solving and how is that benefiting you?** This software helps us find holes in the user-side of cyber-security. Even great firewall protection can't save your organization from an ignorant user being conned. ### 24. Infosec Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob R. | Network/Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** I like the training videos. They seem detailed but also entertaining. **What do you dislike about Infosec IQ?** The test seems a bit over confusing. They have quite a few gotchas. **What problems is Infosec IQ solving and how is that benefiting you?** Getting all county staff involved with traning and understanding of Pishing attacks. ### 25. Excellent Cybersecurity training for employees **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin P. | Chief Compliance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Infosec IQ?** The training modules provided are comprehensive and easy to understand for all employees. The simulated phish emails sent and subsequent reporting let me know where our weak links are. **What do you dislike about Infosec IQ?** The biggest downside is you have to watch the videos. If someone knows the material they shouldnt have to go back and watch them just to have them market complete **Recommendations to others considering Infosec IQ:** Infosec provides comprehensive training and employee monitoring via spontaneous phishing to employees. Weekly reports and notifications when someone has been phished are wonderful. **What problems is Infosec IQ solving and how is that benefiting you?** Employee awareness of cybersecurity issues. ### 26. Easy setup and great learning material **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** Easy setup. The tutorial for setting up in a Gmail environment was right on. I was able to also fumble through setting up my first campaign and created a template email. Emailed reports of the campaign are a nice touch too. I enjoyed not having to worry about forgetting to go into the dashboard to check stats. **What do you dislike about Infosec IQ?** I currently have nothing to critique. It works pretty well. **What problems is Infosec IQ solving and how is that benefiting you?** We are using infosec IQ for training employees on email security. How to spot a phishing email, and how to avoid getting caught in a scam. This will not only help with our company security but also our employee's personal habits outside of work. ### 27. Infosec user review **Rating:** 4.0/5.0 stars **Reviewed by:** Jason T. | Computer Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** The menus for displaying the campaigns and who has interacted with the emails from the campaign are very informative. **What do you dislike about Infosec IQ?** I wish the campaigns allowed for more users than what is currently available as the max. **What problems is Infosec IQ solving and how is that benefiting you?** We have used infosec in our district to observe phishing awareness. We have seen an increase in people not clicking the links as opposed to our first campaign. ### 28. Wonderful addition to our tool set! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob M. | Senior Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Infosec IQ?** The staff at Infosec IQ were helpful and knowledgeable. They assisted us with the integration of their content to our training platform, and went above and beyond making sure our training requirements were met. **What do you dislike about Infosec IQ?** Nothing, we are happy with our continued experience. **What problems is Infosec IQ solving and how is that benefiting you?** The training solved our Cyber Security training requirement for our company wide initiative. Their training, charts, and posters were a welcome addition to their easy to digest content. ### 29. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan M. | System Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Infosec IQ?** I like the simple break down of the UI, it is easy to navigate. **What do you dislike about Infosec IQ?** I wish that there was a quick way in the email notifications to delete. **What problems is Infosec IQ solving and how is that benefiting you?** SPAM and Malicious email quarantining. ### 30. Infosec IQ review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Infosec IQ?** Plenty of great resources for customers. Lots of different campaign types to help make sure the end-users do not see the same kind of attack every time. **What do you dislike about Infosec IQ?** My only complaint is with the number of emails received with getting 2-3 emails from them per week. **What problems is Infosec IQ solving and how is that benefiting you?** Our end users are now more aware of the different methods of attack that are being used. ### 31. Excellent product with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Infosec IQ?** Excellent training and support were available to get Infosec IQ up and running. The portal is easy to use with numerous reporting and customization options. I like that users can be synced with AD, and additional training can be provided based on how users respond to simulated phishing attempts. There are numerous training resources available in the Infosec IQ portal, such as newsletters, email templates, posters, etc. I definitely would recommend Infosec IQ to anybody looking for an easy-to-implement solution for security awareness training. **What do you dislike about Infosec IQ?** I've liked all aspects of Infosec IQ thus far and don't have any complaints. The Infosec support team was really helpful in getting the product configured so that emails wouldn't be blocked in Exchange. I have used other similar products, including Cofense and KnowBe4 and Infosec IQ is at the top of the list. **Recommendations to others considering Infosec IQ:** Quality product, highly recommend Infosec IQ for improving employee security awareness. **What problems is Infosec IQ solving and how is that benefiting you?** We are using Infosec IQ to provide computer-based security awareness training to help prevent, detect, & respond to phishing and threats. ### 32. First Impressions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** It is very easy to get started with using Infosec. They have all the packages you need, and the UI for it is easy to navigate and doesn't throw too much at you at once. I like the seamless integration with our directory when we added our employee list. **What do you dislike about Infosec IQ?** I honestly haven't found a bad thing about Infosec yet. Anything that was not working has ended up being a user error, not Infosec, and was easily fixable after reviewing the steps. **What problems is Infosec IQ solving and how is that benefiting you?** We use it to do phishing campaigns to recognize who needs training the most on recognizing a phishing email and what to do when encountering it. It is very helpful by helping us reach all our employees at once instead of having to reach out one by one to do it. ### 33. Excellent training with modern approach. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** The training materials are intuitive and engaging. The phishing simulations have proven to be invaluable in assessing employee security. **What do you dislike about Infosec IQ?** Could use more variation in simulations for other cases. **What problems is Infosec IQ solving and how is that benefiting you?** We are primarily using it to identify gaps in employee understanding of security policies. Using Infosec IQ has allowed us to see what users do not understand web security and what training we need to use. ### 34. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Yasir T. | IT Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Infosec IQ?** It has a lot of training sessions and assessments **What do you dislike about Infosec IQ?** cant able to add new groups in running campaign **What problems is Infosec IQ solving and how is that benefiting you?** Employee training is the cost-effective cyber security activity , it can done by infosec iq ### 35. This is a great product that stream lines the email reporting and email analysis process **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando D. | Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Infosec IQ?** The tool streamlines the email analysis process providing most needed tools within the console such as attachment detonation and header analysis. **What do you dislike about Infosec IQ?** The inability to revoke emails from an inbox **What problems is Infosec IQ solving and how is that benefiting you?** This product makes it easier for users to be able to report suspicious emails providing the security team with the info they need for analysis without placing a burden on the end user. ### 36. Amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Infosec IQ?** Campaigns are amazing and allow us to educate users. Definitely a very big need in higher ed **What do you dislike about Infosec IQ?** The old reporting platform was hard to navigate **Recommendations to others considering Infosec IQ:** Definitely an amazing tool to conduct Phish training and just an overall indicator of users that click **What problems is Infosec IQ solving and how is that benefiting you?** Educating users with the high demand of phishing that is being leveraged in today's market. We are much more productive. ### 37. Kiel School District **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** The user interface is really easy to use. They also have a great support system in place to make your campaign a success. **What do you dislike about Infosec IQ?** As of right now, I haven't found anything. **What problems is Infosec IQ solving and how is that benefiting you?** We got the program to help educate our users on Cyber Security and Cyber Attacks. The main benefit has been educating users who don't know a lot about the above topics. ### 38. Good product. Lots of features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Infosec IQ?** There are a lot of templates for sending emails. It can be a little overwhelming of all the features, but it has everything you need to perform a successful phishing test. **What do you dislike about Infosec IQ?** It can be a little weird to navigate. However, after training from the implementation people, it is easier to use. **What problems is Infosec IQ solving and how is that benefiting you?** We are trying to resolve issues with people clicking on phishing emails. It give us a good understanding of where we lack in training. ### 39. Saves Time and Helps us Manage Employee Training Retention **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa H. | Professional Development Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Infosec IQ?** Infosec continues to develop new training modules and types of training that allow us to provide our employees with new and exciting learning opportunities. **What do you dislike about Infosec IQ?** I really like everything infosec offers. We use infosec in addition to firm created training, so for me I just wish I had more time to play with the infosec modules. **Recommendations to others considering Infosec IQ:** Take the time needed to learn the product, it's really easy. It's worth it to help keep your company secure from threats, to the extent that training and testing can do that. **What problems is Infosec IQ solving and how is that benefiting you?** We are solving the problem of human error, to the degree it can be resolved. We use the 'fake' emails to trick our employees into clicking on links or entering PII information, we also enabled Phishnotfiy which allows them to earn points when they identify a potentially threatning email, and it has made all of our users aware. Awareness of potenially harmful emails has been the biggest benefit that our firm has realized. ### 40. Powerful Capabilities, Amazing Insights, Positive Re-enforcement Training **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | Court Programmer I, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Infosec IQ?** I love the fact that all the content is already created and able to be very simply customized to your branding making it seemless to your existing platform/branding. The PowerShell Scripting they have built for the AD import for automatic updating is a life saver as well! These guys also have a great outlook add-in called PhishNotify which is amazing! You can control its settings directly through the InfoSec Portal as far as the dialog boxes and actions it takes. This really helps for proactive self monitoring to your users and keeping you in the loop! **What do you dislike about Infosec IQ?** I honestly haven't hit any downsides as far as I am concerned. **Recommendations to others considering Infosec IQ:** If you are looking for a solution that not only helps you combat your phishing troubles but gives you great insightful security awareness training this is your platform! **What problems is Infosec IQ solving and how is that benefiting you?** We are early into its deployment here but we are working on lowering our Phishing rates exponentially. InfoSec IQ which I primarily wanted for the Phishing utility is even better because I can create my own custom training curriculum so I don't have to go out and setup a LMS and then create all the content on top of keeping up with it. This takes so much off of my plate! ### 41. It's been great up to this point and we are seeing the benefit it InfosecIQ across our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Infosec IQ?** The content has been excellent and really getting through to our user base. **What do you dislike about Infosec IQ?** There is nothing that I can say that I dislike up to this point. **Recommendations to others considering Infosec IQ:** It is a great platform with great content that is very effective at reaching all team members. **What problems is Infosec IQ solving and how is that benefiting you?** No problems to date. ### 42. Infosec IQ review **Rating:** 4.0/5.0 stars **Reviewed by:** Colin R. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** The amount of options for phishing campaigns is the best feature. **What do you dislike about Infosec IQ?** Some of the previews don't look as good as the actual email. Also, the fact that you can't test with emails that are not in the learner group. **What problems is Infosec IQ solving and how is that benefiting you?** We are using it as training for phishing emails. ### 43. It is quick and simple to deploy. The phishing templates are high quality. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith M. | NETWORK ADMINISTRATOR, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** Ease of use had it up and going in just a couple of hours. **What do you dislike about Infosec IQ?** The instructions are for older versions of Chrome. **Recommendations to others considering Infosec IQ:** i would suggest InfoSec to others to keep their network safe. **What problems is Infosec IQ solving and how is that benefiting you?** In the test run nothing just yet. We are still in the testing phase. ### 44. Great content which covers all aspects of the certifications you would like to prepare for. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Infosec IQ?** the amount of certification training material and the practice tests that enable to evaluate your preparation. **What do you dislike about Infosec IQ?** the videos in the training could be more visual. **What problems is Infosec IQ solving and how is that benefiting you?** gaining knowledge in my field of work. ### 45. I recommend Infosec for phishing campaigns and Security Awareness Training. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Infosec IQ?** Templates integrate well with existing services and platforms in use. The add-on for Outlook to report phishing attempts has become very useful since my last review. **What do you dislike about Infosec IQ?** So far, we have not identified any issues. Everything still works as we would expect. **Recommendations to others considering Infosec IQ:** Great product for the cost and again integrates well with the existing structure. **What problems is Infosec IQ solving and how is that benefiting you?** We are identifying spam better; our security team can collapse on issues with emails more quickly. We have become more productive and proactive in the Security of our company. ### 46. This product has been good and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Derek J. | Network Admin, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** Being able to get user responses with ease. **What do you dislike about Infosec IQ?** No dislikes. This has been a good product and I would recommend to others. **What problems is Infosec IQ solving and how is that benefiting you?** So far we have not ran into any problems. The benefits are that we are able get our covid screener done in a timely manner. ### 47. User friendly application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Infosec IQ?** Apart from the fact that it provides end-to-end security to your organization's data, from a User/admin perspective, Its layout appears to be simple and user-friendly. **What do you dislike about Infosec IQ?** Maybe the time lapse between a session getting inactivated be a little longer, but I understand that it is coming from a security perspective. **What problems is Infosec IQ solving and how is that benefiting you?** As an admin, apart from protecting your company data, I also manage the users within the application for the organization I am part of—basically, Clean-up. ### 48. Engaging and relevant information security awareness training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** The videos are relevant to the latest trends in cyber security. Training is presented in a way that it is easy for a non-technical person to understand the challenges of cyber security and how to address them without too much technical jargon. **What do you dislike about Infosec IQ?** There is no option to turn off background music. Turn off sound turns off all sound. It will be nice to have a separate background music toggle button. **What problems is Infosec IQ solving and how is that benefiting you?** Cyber security training for all organization employees to raise awareness and reduce user risk. ### 49. Training that everyone can enjoy and should be implementing into their business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Infosec IQ?** It's easy to understand, quick and to the point. **What do you dislike about Infosec IQ?** I haven't ran into anything I don't like yet. **What problems is Infosec IQ solving and how is that benefiting you?** It's helping us solve the problem of users just clicking on everything. It's teaching our users to be more vigilant and make their own decisions without IT Support dealing with hundreds of tickets asking if an email is spam or not. ### 50. All your CyberSec needs in one spot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Infosec IQ?** I love how intuitive it is to use and run different processes within the software. **What do you dislike about Infosec IQ?** No real complaints. Everything is well designed. **What problems is Infosec IQ solving and how is that benefiting you?** I can meet regulations and compliance standards quickly with the content provided. The benefit of having metrics built-in makes reporting much more accessible. ## Infosec IQ Discussions - [When will auto-provisioning feature be enabled?](https://www.g2.com/discussions/36963-when-will-auto-provisioning-feature-be-enabled) - 1 comment, 2 upvotes - [What is the best reporting practices that I can follow?](https://www.g2.com/discussions/what-is-the-best-reporting-practices-that-i-can-follow) - 1 comment, 1 upvote - [Just a follow up have you detected all bugs in the course system?](https://www.g2.com/discussions/50863-just-a-follow-up-have-you-detected-all-bugs-in-the-course-system) - 1 comment, 1 upvote - [Is there a plan to have more education that suites middle east ?](https://www.g2.com/discussions/25385-is-there-a-plan-to-have-more-education-that-suites-middle-east) - 3 comments, 1 upvote - [View Infosec IQ pricing details and edition comparison](https://www.g2.com/products/infosec-iq/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+04%3A02%3A34+-0500&secure%5Bsession_id%5D=a2f6a40c-9015-43fc-9a7d-9eb3fb3718cc&secure%5Btoken%5D=eca3585d4ffc61c8e60254ec47481f6984296f7ed5d5021495fb2c2b808c0e04&format=llm_user) ## Infosec IQ Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top Infosec IQ Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,667 reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,357 reviews) - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews)