# Infosec IQ Reviews **Vendor:** Infosec **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 654 ## About Infosec IQ Infosec IQ security awareness training empowers your employees with the knowledge and skills to stay cyber secure at work and home. With over 3,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized to match your organization’s culture and personalized to employees’ learning styles. With Infosec IQ, you can: - Personalize employee training with role-based modules and gamified lessons in a variety of themes and styles to engage learners and strengthen your cybersecurity culture. - Automate learner management, training campaigns and phishing simulations to keep lessons relevant — and save you time. - Integrate with your LMS, identify provider, endpoint protection and SOC to streamline program management, reporting and attack response. - Analyze employee risk scores, learning outcomes and your cybersecurity culture to identify weaknesses and anticipate cyber threats. - Improve your training efforts with actionable data to make secure behaviors second nature for every employee. ## Infosec IQ Pros & Cons **What users like:** - Users praise the **ease of use** of Infosec IQ, highlighting its intuitive UI and straightforward reporting features. (9 reviews) - Users value the **interactive and engaging content** offered by Infosec IQ for tailored security awareness training. (8 reviews) - Users praise the **responsive customer support** of Infosec IQ, ensuring help is always readily available for queries. (5 reviews) - Users appreciate the **interactive and engaging training options** of Infosec IQ, enhancing staff awareness effectively. (4 reviews) - Users appreciate the **easy integrations** of Infosec IQ, seamlessly enhancing their cybersecurity training and management processes. (4 reviews) - Analytics (3 reviews) - Users value the **ease of understanding** in Infosec IQ, benefiting from intuitive design and informative reports. (3 reviews) - Educational (3 reviews) - Helpful (3 reviews) - Threat Detection (3 reviews) **What users dislike:** - Users express frustration with **phishing simulation integration** , preferring direct connectivity with Google Workspace for better accuracy. (6 reviews) - Users face **integration issues** with InfoSec IQ, including limited API options and lack of synchronization with training tools. (2 reviews) - Users experience **poor customer support** , particularly with slow response times and limited availability for global users. (2 reviews) - Users experience **delayed services** with Infosec IQ, affecting the efficiency of applications like deleting and submitting. (1 reviews) - Users desire a **faster email solution** for sending notifications about incomplete trainings, enhancing communication efficiency. (1 reviews) - Inadequate Reporting (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Overcomplication (1 reviews) - Poor Video Content (1 reviews) ## Infosec IQ Reviews ### 1. A+ Nice software for education of spam, phishing and ransomware. Also easy to use back end software. **Rating:** 4.5/5.0 stars **Reviewed by:** Tito H. | Computer Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Infosec IQ?** Still performing great and support and help is readily available. Install was easy on Office 365 and would recommend to anyone in need of this type of education. Dashboard is easy to use and read. **What do you dislike about Infosec IQ?** Still slightly sluggish after months of use. Little slow on applications like delete, submit, send notification. Also not sure what sandbox does like some of the other functions it offers that don't do much or anything. I am on the admin side so my access and use is different from a standard user. Still recommended. No software is perfect and some of my concerns might be subjective. **What problems is Infosec IQ solving and how is that benefiting you?** Training and awareness of the numerous ways cyber attacks are done. They can come in through us, as well. Example we pick up a usb drive and plug it in to a secure computer. A definte no no. ### 2. Infosec review by new IT personnel. **Rating:** 5.0/5.0 stars **Reviewed by:** Raven P. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Infosec IQ?** I do like the way you can schedule campaigns to start and stop when you desire. Infosec also has a very good catalogue of past trainings or material that you can use as you see fit. I will also say that the support staff and your point of contact can really make your experience. I have a really solid contact and support personnel from Infosec and they really are very helpful and provide you with all you need to be successful. The PhishNotify button integration for Outlook is also something I recommend if your organization has issues with phishing emails. **What do you dislike about Infosec IQ?** The reports section of infosec and the campaigns you run can be a little obtuse at first. It just takes a little bit more to learn how to operate, but pretty easy once you figure it out. **Recommendations to others considering Infosec IQ:** Make sure you have a great support team from Infosec and are aware of what your needs for the system is. **What problems is Infosec IQ solving and how is that benefiting you?** One of my organizations biggest problems was phishing emails and trying to mitigate them from getting into our system. Our old system I felt was not good. Staff would call IT staff or forward the emails to us wondering if they are real or not. With the PhishNotify tool provided by Infosec we have been able to reduce the likelihood of phishing emails from traveling through our systems and have an extra layer of defense from those causing any harm. ### 3. Make Cyber Security a Priority for Your Employees Using Infosec IQ! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca Penina S. | Drector of Educational Technology, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Infosec IQ?** Easy to access and assign to teachers. **What do you dislike about Infosec IQ?** We had teachers who signed in and tried to access the training and they were closed out. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec is solving problems by educating our employees about the importance of cyber security and being aware of potential threats and attacks such as malware, phishing, and smishing. ### 4. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Julie H. | Technology Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Infosec IQ?** There is a ton of different functions built into the program. You can run so many types of tests and trainings...even create and upload your own! I am a new user, but I am very excited to see what the future brings using this program. **What do you dislike about Infosec IQ?** Not much, being a new user, I am a tad overwhelmed with all the many ways I can use the program, but that isn't necessarily a bad thing. I'm excited to learn all the ways I can use it. **What problems is Infosec IQ solving and how is that benefiting you?** I'm currently running phishing campaigns with my staff in order to better train their eyes to how to see and dismiss those types of emails when they get them. ### 5. Amazing platform with actually good and informative videos **Rating:** 4.5/5.0 stars **Reviewed by:** Kumar Shanu S. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** We've been using InfoSec IQ for security awareness training and phishing simulations, and it’s been a great tool. The platform makes it easy to train employees on cybersecurity threats with interactive videos, quizzes, and phishing tests. The automated phishing simulations are especially helpful in identifying employees who might be at risk, and the reports give us clear insights into who needs extra training. One thing I like is how customizable it is—you can tailor phishing emails and training content to match our company’s needs. It also integrates well with Microsoft Outlook and other security tools. Overall, it’s an effective and user-friendly platform for improving cybersecurity awareness across the organization. Highly recommend it for companies looking to strengthen their defenses! **What do you dislike about Infosec IQ?** While InfoSec IQ is a useful security awareness platform, there are some areas where it could improve: 1) Loss of Learner Grouping Feature – Previously, in the learner profile, we could see which groups a user belonged to. This feature has now been removed, making it harder to track user groups. 2) AI-Powered Phishing Template Creation – Many competitive tools now offer AI-generated phishing templates, but InfoSec IQ lacks this feature. Adding AI-powered template creation would make phishing simulations more dynamic and efficient. 3) Auto-synchronization in AwareEd Campaigns – Currently, there’s no option to automatically enroll new users of a group into an ongoing AwareEd campaign. This would be a helpful addition to ensure all new employees added to group receive training without manual synchronization. 4) PhishNotify Button – Consent Option Needed – Right now, users can report emails instantly using the PhishNotify button, but many do so accidentally or unknowingly, leading to too many false positives. There should be a confirmation prompt asking users if they really want to report the email before submission. 5) API Limitations & Support – Some data, like module tiles, cannot be fetched using the API. More API options should be available for better integration. Also, dedicated tech support for API-related queries would be helpful. 6) Limited Support Availability – Currently, InfoSec IQ support is only available in the US timezone. Expanding support availability to India time zone would be beneficial for global customers. **What problems is Infosec IQ solving and how is that benefiting you?** Since implementing InfoSec IQ in our organization, it has significantly improved our security awareness and phishing resilience. Employees are now better trained to recognize phishing attempts and other cybersecurity threats through interactive training modules, quizzes, and phishing simulations. The platform's automated training campaigns have saved us time by ensuring continuous learning without manual intervention. Additionally, the risk tracking and compliance reporting features have helped us identify high-risk employees and stay aligned with regulatory requirements like GDPR and HIPAA. ### 6. InfosecIQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel W. | Cybersecurity Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Infosec IQ?** There's a number of things I like: - the content library -automated scheduling of emails **What do you dislike about Infosec IQ?** I would like to be able to send employees a direct link to the awareness training. **What problems is Infosec IQ solving and how is that benefiting you?** This tool assisted me in determining the phishing risk rate for my company. ### 7. Securing the Future **Rating:** 5.0/5.0 stars **Reviewed by:** RAHUL G. | Senior Engg, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** Infosec IQ is an ultimate platform for cybersecurity training, and there are lot of features.one of its best features is the ability to run simulated phishing campaigns. its helps organizations to test their employees' awareness in a realistic manner, giving insight into potential vulnerabilities in their real life. This training is interactive and often includes real-world scenarios that help employees understand and retain crucial information.he platform provides detailed reports and analytics that allow businesses to track progress, identify areas for improvement, and measure the effectiveness of the training **What do you dislike about Infosec IQ?** The platform can be overwhelming for first-time users, if users aren’t familiar with the intricacies of cybersecurity training platforms. The interface requires some time to learn and get used to. **What problems is Infosec IQ solving and how is that benefiting you?** Its help to improve overall security awareness of all employees within an Company, reducing the risk of successful phishing attacks and other security breaches caused by human error. ### 8. Great product for smaller teams with rich content, lots of integrations and customizations **Rating:** 3.5/5.0 stars **Reviewed by:** Mel H. | VP of IT, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** The phishing simulations shoot out at random times for different people, making it a lot more realistic. The training content is easy to manage as well, so that you're not overwhelming your users. **What do you dislike about Infosec IQ?** Our biggest grievance with it is that the phishing simulations require the use of PhishNotify+ instead of the native 'Report Spam' button on Google Workspace. That extension does work properly, but it would be a lot better if it directly connected with Google Workspace instead. The main issue is that our users still end up hitting 'Report Spam', which Infosec actually marks as "phished", leading to a large number of false positives. **What problems is Infosec IQ solving and how is that benefiting you?** Cybersecurity training, but primarily in a way where it doesn't fade away from our users' minds. ### 9. IT management and support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Infosec IQ?** Beneficial and well-teaching system, explains clearly how and what? **What do you dislike about Infosec IQ?** Could be very short, it is also good to have it multi language **What problems is Infosec IQ solving and how is that benefiting you?** how to prevent any security issues ### 10. Infosec IQ changed the way I train staff and faculty when it comes to identifying and cyber attacks **Rating:** 5.0/5.0 stars **Reviewed by:** Ross R. | Director of Technology, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2019 **What do you like best about Infosec IQ?** Infosec IQ was one of the easiest platforms to learn and use. So many features and the provided templates made it a breeze to deploy. I was also impressed with the support and help with onboarding. Great company to partner with. **What do you dislike about Infosec IQ?** Reporting can be a bit difficult especially when you are creating a campaign that spans several time periods. That being said the support is excellant and with help I am always able to get the reports I need. **Recommendations to others considering Infosec IQ:** Plan your deployment with your team prior to implementing. There are a lot of options to choose from. Also test it on a small number of employees before deploying it to everyone. **What problems is Infosec IQ solving and how is that benefiting you?** One of top reasons that an organization falls prey to a cyber attack is the people inside the organization letting it in. Training staff to identify a cyber attack is the best way to fight this international threat. With Infosec IQ we were able to train our employees in a short amount of time. We are also able to measure the effectiveness of that training through subsequent campaigns. The phishing simulations coupled with the user training is a must for any organization wanting to protect data and systems from cyber attack. ### 11. We have gotten better!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shyla B. | Educational Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** I like that the phishing emails that are sent out change, reflecting what my teachers are searching for. I also like that it is causing my teachers and admin to think about the email before they click on any links contained within. **What do you dislike about Infosec IQ?** I find that the setting up of a schedule for phishing sims is a bit confusing. **What problems is Infosec IQ solving and how is that benefiting you?** Per our baseline, my teachers were just clicking on any link that came in an email. They has no idea the danger they were opening themselves and the district to. Nor our phishing rate is in the single digits!! ### 12. Infosec IQ is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Technology Supervisor/Office 365 Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Infosec IQ?** We've been using InfoSec IQ to enhance our staff's knowledge in both technical and physical security, and the results have been outstanding. The platform allows us to create customized posters and training materials that perfectly fit our needs, making the learning process both effective and engaging. One of the standout features is the seamless integration with Azure, which ensures our user data is always up to date. This synchronization has made managing our training programs incredibly easy and efficient. Overall, InfoSec IQ has been an invaluable tool in our security training efforts. **What do you dislike about Infosec IQ?** One of my dislikes is that we cannot intergrate with our training tools used every year. THose trainings are mandatory and are tracked in one system. If we can get those intergrated then I would have even more training sessions with the Infosec IQ platform. **What problems is Infosec IQ solving and how is that benefiting you?** Getting users to understand the reasoning for IT security. ### 13. Infosec Campaigns campaigns are easy to understand, user friendly and entertaining! **Rating:** 4.0/5.0 stars **Reviewed by:** Michele O. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Infosec IQ?** The campaigns are easy to understand, user friendly and entertaining, which keeps our users engaged. The reminders to each individual to complete the training on time is a big bonus!. **What do you dislike about Infosec IQ?** At this time, we don’t have any complaints about the platform, we just don't utilize it to it's full capability but plan to explore it further. **What problems is Infosec IQ solving and how is that benefiting you?** Our company utilizes Infosec IQ for Cyber Security campaigns for our users to recognize methods used for phishing or data breeches. In my role, I oversee training and analyze emails that are submitted as phishing, as well as oversee user training. Many of our clients require verification that our employees complete regular security training. Infosec does provide many options and we are looking into utilizing more features such as various certifications. ### 14. Infosec IQ for Security Training **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle B. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Infosec IQ?** Infosec Likes: * The training modules are shorter than other competitors * The training modules are interactive * The modules are also driven by video/audio and not just text alone. (This allows one to listen and watch to understand the material better - works well as a visual learner). **What do you dislike about Infosec IQ?** Infose Dislikes: * The modules can be a tad corny * Some modules have quiz questions that do not pertain to the material discussed * Some modules have errors and make the module hard to complete (interactive portions) **What problems is Infosec IQ solving and how is that benefiting you?** The two organizations I support use it for two separate but similar reasons. Company 1 uses it as part of CMMC / NIST compliance for training. Company 2 uses it as part of ISO 9001 internal training satisfaction. ### 15. Strong choice for comprehensive security awareness! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** It's a good easy-to-use platform for security awareness training. It offers a wide variety of features such as engaging courses and phishing simulations. I really enjoy the pre-made courses which contain a lot of valuable information about a variety of topics. It also provides detailed reporting to help track progress, which helps us see the effectiveness of the courses and simulations one sends out. **What do you dislike about Infosec IQ?** The phishing simulations are valuable, but overtime can become frustrating to employees who are receiving it. **What problems is Infosec IQ solving and how is that benefiting you?** Helping educate users on phishing scams. There have been issues in the past where many users fell for Phishing scams, and since implementing Infosec, people have become more aware of possible phishing scams. ### 16. Excellent product providing great value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Infosec IQ?** Range of functionality built into the base product. InfosecIQ integrates with our identity provider to automatically on board new users. The content library for training materials contains a wide range of topics making it easy to prepare a launch new campaigns. Our customer support team provides excellent service through quarterly review calls. During these calls, they go into detail on our program maturity and help deploy new campaigns. We use InfoSecIQ as part of our daily operations through the quarantine feature and also by scheduling monthly phishing and learning camapaigns. **What do you dislike about Infosec IQ?** The interface could use an update; however, it is still intuitive and easy to utilize. **What problems is Infosec IQ solving and how is that benefiting you?** The human element is always an evolving risk within cybersecurity. Attackers are constantly finding new methods to exploit trust or uncertainty with frontline staff in order to carryout further attacks. Keeping our workforce informed and aware through training and ongoing testing helps to reduce our overall risk exposure from social engineering based attacks. ### 17. Exceptional security training content and management tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Infosec IQ?** - Infosec provides quick support for queries. - The FAQ and help articles are extremely useful. - Easy to use platform. Minimal clutter. - I appreciate the large content of videos, questions, and phishing templates. - Easy to launch campaigns with templates or customizing your own. - Reporting gives insights into user performance and the program's effectiveness. **What do you dislike about Infosec IQ?** - When you select a template through a search to browse and return to the search page, your search filters are not remembered. Additionally, you cannot right-click to open them in a new tab. This can be an annoyance when are planning to explore various templates. - Lack of AI updates. For example, no voice phishing simulation made available yet. **What problems is Infosec IQ solving and how is that benefiting you?** I am able to manage Security Awareness Training (SAT) services for my clients. ### 18. A comprehensive training and awareness platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amol J. | Security Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2025 **What do you like best about Infosec IQ?** Infosec IQ is a comprehensive training and awareness platform that comes with great features such as phishing simulations, customizable trainings and detailed analytics. The content is very engaging and great quality. It is easy to set up and fast to start with. Definitely recommended. **What do you dislike about Infosec IQ?** Nothing that dislike so far but adding some engaging contents like web series based on privacy and security will enhance the platform a little more. **What problems is Infosec IQ solving and how is that benefiting you?** Its helps us to improve the employee awareness about security and privacy practices. ### 19. Great product when it works **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Infosec IQ?** The UI is extremely easy to use. The phishing campaigns are extremely informative in keeping our users safe. **What do you dislike about Infosec IQ?** This review couldn't come at a better time. For the past 2 weeks, we have been experiencing issues with our phish alert button and submitted emails not being able to be sent to deleted items per the button. The communication has been poor, as we were told Dev team is working on it. I would think we would receive better communication and understanding what is going on. **What problems is Infosec IQ solving and how is that benefiting you?** Lack of Cybersecurity Awareness: Many employees are unaware of potential threats or how to follow best practices for cybersecurity. Infosec IQ offers courses, simulations, and awareness campaigns to build a more security-conscious culture across the organization. ### 20. Robust Awareness Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Infosec IQ?** Infosec IQ provides a wide range of options for you to create a tailored Awareness program for your staff. The wide array of options to deliver the content allows the training to be interactive and engaging. **What do you dislike about Infosec IQ?** I haven't had any problems with using the application that I can report **What problems is Infosec IQ solving and how is that benefiting you?** Infosec IQ allows the easy deployment of awareness training and the wide area of options for the delivery of content makes the subject engaging and memorable. ### 21. Best Tool for Phishing simulations and Infosec Trainings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Infosec IQ?** The tool interface keeps evolving constantly to make it better for their customers. I have been working with the tool for the past 1 year and I see a ton of improvement on user interface **What do you dislike about Infosec IQ?** Reporting and metrics can be better. At times it is difficut to figure out the metrics maually. Also, there should be a way to remove the stale accounts automaticaaly **What problems is Infosec IQ solving and how is that benefiting you?** Annual Infosec awareness training for the oganization. Developer training. periodic phishing simulations ### 22. A Solid investment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Infosec IQ?** The ability to customize campaigns and let the software do the work has lowered the overall effort involved with informing end-users. **What do you dislike about Infosec IQ?** The occasional bugs we find do require some effort to overcome, but this is as much a product of our environment as anything else. **What problems is Infosec IQ solving and how is that benefiting you?** The time involved in educating users and detecting which users need additional training has grown with every new hire. With Infosec IQ we have been able to reduce the vast majority of that effort and keep trainings up to date. ### 23. Amazing product with informative and detail reports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Infosec IQ?** I love how easy it is to set up campaigns and all of the templates there are to choose from. I also love how everything is customizable for our company. The detailed reports as to what each learner did once they received a phishing email is very informative. We send out phishing emails weekly. When we needed additional information as to learning how to use the platform to it's fullest extent, the representative we had a meeting with was extremely helpful. Overall, learning how to implement the services provided to do as we need it to do is very simple. **What do you dislike about Infosec IQ?** The only thing I have disliked about Infosec IQ when it comes to the phishing campaigns is that I can't remove or add learners to an already existing campaign. Instead, I have to clone it to add/remove learners (unless if the learner was removed completely from the account), and then go back to delete the original campaign. We create campaigns months in advance, so having to scroll through the pages can become tedious. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec IQ is bringing awareness to our employees about the risks of opening up phishing emails and how to make yourself more aware of them since some can be very difficult to catch. It is helping our company and our employees learn ways to spot suspicious emails and better ways to not only protect ourselves, but the company as well. ### 24. Ease of use and relevent information **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Infosec IQ?** So far I have only used Infosec for the AwareEd piece to train my district's employees and fulfill the cybersecurity training requirement by the state. The information presented is relevant to our duties as educators as well as users of technology in general for safety and cybersecurity in our own lives. The course is short but packed with information that assists us in knowing what to look for, and how to keep ourselves and our data safe from hackers or ne'er-do-wells. The program is easy to access and use, and it is easy to find the data I need within the results. I haven't tried the PhishSim yet, but that is on my agenda in the coming months to see if the training has made the anticipated impact. **What do you dislike about Infosec IQ?** I had an issue recently where a user had completed the training on the last day that campaign was available. She sent me the printed certificate with that date on it. Within my console, I did not show her as having completed it, and I could not get the help desk to understand that. They kept telling me what I already knew, but not why this teacher's completed course was not showing in my admin console as having been finished. We went back and forth several times and I just gave up and said, "Okay". It was a little frustrating that they did not seem to understand what I was seeking. **What problems is Infosec IQ solving and how is that benefiting you?** The training is important to fulfill our cybersecurity training requirement, but it also teaches our users valuable information about their own safety and cybersecurity. ### 25. A complete platform for Phishing simulations and training campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio B. | CTO / Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Infosec IQ?** User interface is very friendly, while the set of features is very high, the main ones are the Phishing simulations and the training campaign, but a lot of other features are available. The phishing simulation tool is very powerful and has a vast library of ready-made templates available, with the possibility of creating customized ones. Also the training campaign rely on a vast library of courses built with different contents and learning methods, with a lot of multilanguage support (most of them available on 31 different languages). Activity results can be viewed and exported with an highly customizable reporting tool, with dashboards and widgets. Implementation is straight forward, you can start manage activities with just users email addresses, or you can manage high complex organizations with groups and departments. Licensing is on a yearly per-user basis, yearly. During the year you can run as many activities you need for every user. **What do you dislike about Infosec IQ?** For non-english customers, the amount of Phishing templates is not very high. **What problems is Infosec IQ solving and how is that benefiting you?** Automate Phishing simulations and Training campaings. Manage employees onboarding policies, assigning defined organization training contents. ### 26. Learning IT security through Cards **Rating:** 5.0/5.0 stars **Reviewed by:** Mukesh Kumar R. | Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Infosec IQ?** It teaches you IT security through fun cards and it's so easy to understand and integrate IT needs. **What do you dislike about Infosec IQ?** I would love to improve the implementation process. **What problems is Infosec IQ solving and how is that benefiting you?** Information security related learnings are keys that we benefitted to improve our team's knowledge against scammers ### 27. InfoSec has been instrumental in training out users. **Rating:** 4.5/5.0 stars **Reviewed by:** Trent S. | Network administrator II, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Infosec IQ?** We have been using InfoSec to train our users with videos as well as through phishing campaigns we run each quarter. **What do you dislike about Infosec IQ?** Haven t seen a down side yet. Very pleased with their services **What problems is Infosec IQ solving and how is that benefiting you?** It is helping us train our users helping keep our network more secure. ### 28. Awareness is Security **Rating:** 5.0/5.0 stars **Reviewed by:** Dan D. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Infosec IQ?** Easy to understand and rich in visual aids. **What do you dislike about Infosec IQ?** I have nothing to dislike Infosec. It was built **What problems is Infosec IQ solving and how is that benefiting you?** Getting all the users to comply with security awareness and seeing them practicing what they've learned from Infosec. And that is how Infosec solved the problem. ### 29. Easy, reliable, simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Infosec IQ?** Simple to use and traverse. Reports are very easy to understand and use to progress what needs to be. Reports very informative. Was easy to integrate with the firms needs. **What do you dislike about Infosec IQ?** Wish there was a faster way to send out emails related to incomplete trainings. **What problems is Infosec IQ solving and how is that benefiting you?** Helping bridge the gap on incomplete trainings to meet security of clients and the firm ### 30. Great solution for security training awaraness **Rating:** 4.5/5.0 stars **Reviewed by:** Argelis H. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Infosec IQ?** they keep updating their library and you have very useful reports, for the managers, they also involve with our security culture bringing ways for users report phishing emails and others tools they offers with the service. **What do you dislike about Infosec IQ?** well i would like to be able to have more content in spanish. **What problems is Infosec IQ solving and how is that benefiting you?** we are involved on getting ISO 27001 certification, and one of the requirement is to keep our users trained about security topics, we are able to fill that requirement with infosec, we also need to evaluate the behavior of users with phishing emails, so we use the phishing simulation campaigns from infosec. ### 31. Best one stop shop for training on Security Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Javid H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Infosec IQ?** Customizing programs for targeted audiences is most appreciated on this platform. It makes training a more meaningful experience. **What do you dislike about Infosec IQ?** The Phish Hunter console should have an option to bulk close or mass clear dated or old items. **What problems is Infosec IQ solving and how is that benefiting you?** It solves the problem of security awareness delivery, completion, and administration within my organization. All records can be managed and reported on from one platform. ### 32. Easy to use and has many templates **Rating:** 4.5/5.0 stars **Reviewed by:** Zach T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Infosec IQ?** With the amount of templates there are, its easy to take inspiration or to just modify pre-existing ones. It was easy to schedule a campaign for the times we wanted and the days we needed. **What do you dislike about Infosec IQ?** Pages do not track when browsing, having to constantly navigate back to where I was previously, or open a duplicate tab so that I can more easily reference something else. Refreshing the page also sometimes does not fully load all of the campaigns or other items in a list, though this might just be a specific issue to me. **What problems is Infosec IQ solving and how is that benefiting you?** Security and phishing training, users are becoming more aware of what to look for when receiving emails and are more cautious about clicking links or opening attachments. ### 33. So far, a great experience given the circumstances **Rating:** 4.0/5.0 stars **Reviewed by:** Connor B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Infosec IQ?** My favorite part is the large amount of trainings available to send employees from their catalogue. **What do you dislike about Infosec IQ?** The worst part is having to deal and work around google constantly changing policy. **What problems is Infosec IQ solving and how is that benefiting you?** They are solving our employees from being the victims of phishing emails and compromising our company and data as a result. Their product has been a huge help so far in showing colleagues what phishing emails may look like. ### 34. Excellent service rendered by Infosec IQ **Rating:** 4.5/5.0 stars **Reviewed by:** Abisola A. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Infosec IQ?** 1) The excellent and top notch customer service 2) The well understood and explained content for staff. 3) The content library filled with contents and assessment that are based on recent security happenings. 4) phishing simulation templates that assist to build and train staff to spot the phish 5) ability to create your own training and phishing template **What do you dislike about Infosec IQ?** So far that I have been onboarded has an admin, I have no issue using the user friendly and easy to understand application. Our views and advices are heard by the team. For example requesting for more content on certain topics and topics or content that cut across different departments and areas. **What problems is Infosec IQ solving and how is that benefiting you?** Trying to create new content based on recent security happenings. Also they ensure this contents are easily understood and relatable. Easier way to generate reports and review progress ### 35. Infosec IQ: Phishing & Educating **Rating:** 4.5/5.0 stars **Reviewed by:** Pete R. | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Infosec IQ?** The ease in which phishing campains are used to guide enduser education. **What do you dislike about Infosec IQ?** Not being able to export groups of successfully phished users. **What problems is Infosec IQ solving and how is that benefiting you?** Executing mandatory phishing campains. Per insurance we must do phishing training twice a year ans Infosec IQ allows us to accomplish that with ease. ### 36. Great Product for the Cost **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Infosec IQ?** I like the cost of it compared to the other cybersecurity platforms researched. **What do you dislike about Infosec IQ?** I requested insight and missed a meeting due to another meeting but Infosec is content with a "set it and forget it" customer support. I inherited this license taking over in my position but haven't been made to feel like it's all that important from a customer service standpoint. **What problems is Infosec IQ solving and how is that benefiting you?** We are trying to get our employees more apprised on cybersecurity. I haven't gotten it fully deployed yet. ### 37. Effective Phishing Simulations and Enhanced Cybersecurity Awareness Training **Rating:** 5.0/5.0 stars **Reviewed by:** George B. | IT Systems Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Infosec IQ?** I think Infosec Institute provides a wide assortment of training material, as well as effective assessments to monitor the end user's training experience. Also, recently, Infosec Institute incorporated a "Catch of the Week" phishing simulations which are far better examples of real-world phishing attempts and more effective as training tools for our employees. **What do you dislike about Infosec IQ?** I wish there was a method to provide better feedback/follow-up for users when they submit an email using the PhishNotify button. It is helpful that it notifies the user that they have successfully detected a phishing simulation, but for the emails they mark as phishing attempts that are not simulations, it would be nice to have some sort of review process for that to inform employees about what was done after they have submitted the email as a phishing attempt. **What problems is Infosec IQ solving and how is that benefiting you?** We did not have a program in place to educate our employees on cybersecurity training topics. Nor did we have anything that periodically assesses their cybersecurity knowledge. Additionally, we are using this program to deploy our mandatory acceptable use policy. This is a great way to make sure users stay informed of changes to that policy and be able to track who has accepted it. ### 38. Infosec has been a reliable partner for phish tests and security training **Rating:** 4.5/5.0 stars **Reviewed by:** Greg M. | president, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2023 **What do you like best about Infosec IQ?** Very thorough onboarding process with the right amount of hand-holding. They're quick to respond and help you work through issues onboarding the various types of email hosting products available. The sales team is good about following up as well as a good handoff to technical when needed. **What do you dislike about Infosec IQ?** They have a TON of products around phishing and security training and will email you frequently about bootcamps - it tends to drown out the quality of the product by seeing repetitive push for training and certifications - but that could just be me and my dislike of marketing emails. **What problems is Infosec IQ solving and how is that benefiting you?** Our clients must be tested regularly on their ability to recognize and ignore spam/phishing - this tool is our go-to for sending emails to clients and getting a clean report on who failed to recoginze phishing/spam messages. ### 39. Awareness Infosec Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Angel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Infosec IQ?** Easy to use, compared with others solutions, great support availability. The Phishing simulator is very easy to use, reports are very rich and provide a better overview of the actual situation of the workforce. **What do you dislike about Infosec IQ?** Less Spanish content, fewer courses, exams, and practice tests, and how to look for courses and campaigns. An issue between Spanish and Latin Spanish. If we select content in Spanish and others in Latin Spanish, the ones with Latin Spanish come in English if we choose the campaign as Spanish. It is like both Spanish are not linked as one. No dark theme. **What problems is Infosec IQ solving and how is that benefiting you?** Information Security Awareness campaign, reporting, automatization, follow-ups, how to measure the number of entities that were affected by the phishing campaign. Information security policy procedures and auditable items. ### 40. Amazing resource for IT professionals to stay on top of their skills. **Rating:** 5.0/5.0 stars **Reviewed by:** michael g. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Infosec IQ?** Infosec IQ is an excellent training platform for IT professionals looking to improve their cybersecurity knowledge and skills. The training modules cover a wide range of topics, from basic security awareness to more advanced topics like phishing and social engineering. One of the things that sets Infosec IQ apart from other training platforms is its interactive and engaging content. The modules use a variety of formats, including videos, quizzes, and simulations, to keep users engaged and interested in the material. The content is also regularly updated to ensure that it remains relevant and up-to-date with the latest cybersecurity threats and trends. Another great feature of Infosec IQ is its reporting and tracking capabilities. IT professionals can track their progress through the training modules and monitor their employees' progress as well. This allows managers to identify areas where their team members may need additional training or support. Overall, I highly recommend Infosec IQ for any IT professional looking to improve their cybersecurity knowledge and skills. The training is informative, engaging, and regularly updated to keep pace with the ever-evolving cybersecurity landscape. With its tracking and reporting capabilities, Infosec IQ is also an excellent tool for managers looking to improve their team's cybersecurity knowledge and readiness. **What do you dislike about Infosec IQ?** I wish the module selections were a little more intuitive. **What problems is Infosec IQ solving and how is that benefiting you?** We use it to stay on top of our different knowledge areas. ### 41. Infosec IQ Everything We Needed & More **Rating:** 5.0/5.0 stars **Reviewed by:** Justin J. | Technology Director/Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Infosec IQ?** We implemented Infosec IQ in our school district to meet the requirements set forth by our insurance company. It was recommended to me by a professional organization I have worked with over the years. Upon meeting with the team at Infosec IQ, I felt very comfortable with this product and the services provided. We have had great success using this product in our school system and drastically cut our phishing failure rate in the four months we have been using the product. **What do you dislike about Infosec IQ?** The only downside to using Infosec IQ comes from getting the buy-in of all your employees. The program is excellent, but getting all members on board took some time. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec IQ is meeting our new insurance requirements set forth by the insurance company. We are required to provide security training and phishing simulations for all employees in the district. As a district, we have seen a drastic decrease in employees falling for a phishing email attempts. Several employees commented on how the training videos have given them the tools needed to know what to look for. ### 42. Set and Go! **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Infosec IQ?** I like that I can set up a whole year of monthly classes so that I don't have to spend a lot of time managing it. I also like how I can create my own batteries of courses like I just did recently for PCI awareness for some of our employees. **What do you dislike about Infosec IQ?** Initially when I started using the product I tried to tie it into our Active Directory and while I was able to get the initial users, it was a bit difficult and I haven't bothered trying it again and just manually enter users as they come on board. **What problems is Infosec IQ solving and how is that benefiting you?** We had a lot of issues with users getting phished, and this has helped us to almost eliminate any phishing activity. ### 43. we use it for awareness within the company and phishing tests. **Rating:** 2.5/5.0 stars **Reviewed by:** Joe P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Infosec IQ?** The many options for phishing simulations, like usb campaigns and spam tests. The awareness stuff is pretty good to, I would like more tests at the end of the videos, just a couple of questions to make sure they were paying attention, like a screenshot that says, is this spam? or something. **What do you dislike about Infosec IQ?** Reporting. it is very hard to get data out you actually want to see, also, the names of the different reports are not descriptive enough, so you have to go through them one by one to figure out what data you are getting back. I've also had trouble adding users like they don't get added to the campaigns when i add them into the system, but that may have just been a one off **What problems is Infosec IQ solving and how is that benefiting you?** Awareness about phishing attempts and training on what to look for and what to do if you are sent spam. **Official Response from Camille Raymond:** > Hey Joe - thanks for your candid feedback. I will share your notes about reporting with our product team! ### 44. Great Product for helping fill security needs **Rating:** 4.5/5.0 stars **Reviewed by:** Mike Y. | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Infosec IQ?** The ease of use was great. We were able to set up phishing campaigns quickly and easily. The support and deployment teams were very helpful. They made sure our environiment was set up for success. **What do you dislike about Infosec IQ?** I would have to say that the lack of integration into Office 365 was probably the biggest thing I noticed. Not so much the lack of integration with the Outlook client itself, but integrations with the built-in tools within our tenant. **What problems is Infosec IQ solving and how is that benefiting you?** It's making our end users aware of the possible phishing attempt they should be aware of. It also provides us with reporting that helps us better understand our end users. ### 45. Lateefat's review **Rating:** 5.0/5.0 stars **Reviewed by:** lateefat o. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Infosec IQ?** The flexibility of the application, it can be tweaked to suit your needs and there are numerous topics to choose from. **What do you dislike about Infosec IQ?** The application is very okay and helpful. However, more contents can be added for an update. **What problems is Infosec IQ solving and how is that benefiting you?** Security awareness training contents and these assists us to roll us different categories of trainings and simulations. ### 46. Best Phishing simulator / training out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Logan S. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Infosec IQ?** Their product is excellent and has so many options! The implementation team is fantastic to work with as well...they have all been very friendly and knowledgeable! Our company is using the Phishing simulator and training series with great success. **What do you dislike about Infosec IQ?** No real downsides at all, there is just a lot to the program with so many options and resources within their learning libraries. Sometimes it takes a little bit of time to find what I'm looking for, but nothing to really complain about at all. **What problems is Infosec IQ solving and how is that benefiting you?** In today's world,protecting our end users is very important. With cyber security issues being at an all-time high, Infosec's training is helping all of our staff to realize the dangers that are out there and helping them to avoid them at all costs. ### 47. Phishing simulations & training by Infosec IQ **Rating:** 5.0/5.0 stars **Reviewed by:** Victor D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Infosec IQ?** Infosec IQ allows us to create our own phishing templates to test the security of the corporation's users as well as provide training on information security and confidentiality. **What do you dislike about Infosec IQ?** The languages ​​of the training and videos do not correspond to those indicated by the platform that is available for users who do not only speak English and that is sometimes very difficult. **What problems is Infosec IQ solving and how is that benefiting you?** I use the Infosec IQ platform to generate phishing templates and send users as a test to instruct them to know the difference between a reliable web page and another that is phishing for information theft. ### 48. Easy to use platform with succinct, easy to grasp learning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Infosec IQ?** We really love the ability to own and create campaigns for learners in our business. All of our employees and contractors are WFH, so being able to reach them and share concepts that are valuable is invaluable! Some of our favorite content includes Just the Facts and Core Concepts. The videos are short enough that it's easy to keep attention, but with quality content that is easy to digest. **What do you dislike about Infosec IQ?** Not much! The learning is pretty great. I would like to see more videos aimed at those who work from home full-time versus in an office environment. But overall, we are happy with the learning that is there. **What problems is Infosec IQ solving and how is that benefiting you?** Keeping in compliance with our customers is the number 1 way that Infosec helps us. Our users also really appreciate the up-to-date training that touches on current problems and current resolutions for those cyber security issues. ### 49. Advanced training in information security **Rating:** 5.0/5.0 stars **Reviewed by:** Teimuraz N. | Co-Founder, Member of the Board and Chief Software Architect , Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Infosec IQ?** Pleasant presentation of material for all departments of the company. Unexpected and convenient fake emails to increase vigilance in the firm. A detailed report on passing tests by company employees. **What do you dislike about Infosec IQ?** Would make more convenient and faster access to reports for managers There is not enough automatic reminder one day before the closing of the test, for those who did not finish it. **What problems is Infosec IQ solving and how is that benefiting you?** Helps to show employees of the company about problems in information security and increases their vigilance. Enables people not associated with IT to understand what problems the company may face due to information security problems. ### 50. Infosec IQ Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Infosec IQ?** I love how many resources there are to choose from. It's also very beneficial to choose the activities you want your staff/students to complete. We also thought the information we received from the phishing risk test email was helpful to see how our staff recognizes spam emails. **What do you dislike about Infosec IQ?** It took me a little bit of time to figure out how to create my own campaign, mostly because I'm not 100% how much time our admin is going to give us to present the information. **What problems is Infosec IQ solving and how is that benefiting you?** Infosec allows us to educate our faculty/staff on different types of cyber security such as password security, phishing, and cloud security. It also allows us to easily educate our staff on social media best practices and the benefits of multi-factor authentication. ## Infosec IQ Discussions - [When will auto-provisioning feature be enabled?](https://www.g2.com/discussions/36963-when-will-auto-provisioning-feature-be-enabled) - 1 comment, 2 upvotes - [What is the best reporting practices that I can follow?](https://www.g2.com/discussions/what-is-the-best-reporting-practices-that-i-can-follow) - 1 comment, 1 upvote - [Just a follow up have you detected all bugs in the course system?](https://www.g2.com/discussions/50863-just-a-follow-up-have-you-detected-all-bugs-in-the-course-system) - 1 comment, 1 upvote - [Is there a plan to have more education that suites middle east ?](https://www.g2.com/discussions/25385-is-there-a-plan-to-have-more-education-that-suites-middle-east) - 3 comments, 1 upvote - [View Infosec IQ pricing details and edition comparison](https://www.g2.com/products/infosec-iq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+23%3A00%3A13+-0500&secure%5Bsession_id%5D=2dba42d0-c3d7-49f2-aaa8-635903769757&secure%5Btoken%5D=1b42688b291093665a30de22068699cb7a5f8894bfecb2f0752fb50d3ebd7c73&format=llm_user) ## Infosec IQ Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top Infosec IQ Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,663 reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,353 reviews) - [Proofpoint Security Awareness Training](https://www.g2.com/products/proofpoint-security-awareness-training/reviews) - 4.5/5.0 (327 reviews)