--- title: CyberSmart Reviews meta_title: 'CyberSmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how CyberSmart works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 52 scale: '5' date_modified: '2026-07-13' parent_category: name: "DevSecOps\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t" url: https://www.g2.com/categories/devsecops --- # CyberSmart Reviews **Vendor:** CyberSmart **Category:** [Vulnerability Scanner Software](https://www.g2.com/categories/vulnerability-scanner) **Average Rating:** 4.4/5.0 **Total Reviews:** 52 ## About CyberSmart CyberSmart is the UK’s leading cybersecurity platform for small and medium-sized businesses and the organisations that support them. As the UK’s largest provider of Cyber Essentials certification and a National Ambassador to the Cyber Resilience Centres network, CyberSmart plays a central role in raising cyber maturity across the UK economy. We work closely with businesses, managed service providers, and government-backed initiatives to deliver practical, scalable cybersecurity that aligns with real-world commercial pressures. A recognised market leader in delivering Cyber Essentials and Cyber Essentials Plus at scale, CyberSmart helps organisations achieve trusted certification quickly and maintain continuous compliance long after the audit is complete. As regulatory requirements, supply chain scrutiny, and insurance expectations continue to increase, businesses need more than a point-in-time assessment - they need ongoing assurance. The CyberSmart platform brings together people, process and technology in one integrated solution. It combines always-on device monitoring, vulnerability management, automated patch management, security awareness training, certification, privacy management and streamlined access to cyber insurance. By unifying protection and compliance within a single platform, CyberSmart reduces tool sprawl, simplifies security operations, and provides clear, prioritised visibility into risk. CyberSmart also supports larger organisations and supply-chain assurance programmes by enabling certification at scale across supplier tiers, providing executive-level visibility of supplier risk, and leveraging a network of over 1,000 MSP partners to drive adoption without disrupting commercial relationships. Trusted by over 7,000 businesses and partners worldwide, CyberSmart delivers Complete Cyber Confidence - helping organisations stay secure, demonstrate compliance, and build measurable resilience over time. ## CyberSmart Pros & Cons **What users like:** - Users find CyberSmart's **ease of use** impressive, with effortless setup and clear documentation streamlining the experience. (34 reviews) - Users value the **responsive customer support** from CyberSmart, ensuring assistance and guidance throughout their experience. (20 reviews) - Users value the **simplicity of deployment** and the excellent communication, enhancing the overall experience with CyberSmart. (16 reviews) - Users highlight the **effortless setup** of CyberSmart, making it quick and convenient to implement for everyone. (14 reviews) - Users value the **effortless setup** of CyberSmart, enabling quick implementation and smooth experiences for both providers and customers. (12 reviews) - Easy Setup (11 reviews) - Simple (9 reviews) - Compliance Management (8 reviews) - Monitoring (8 reviews) - Security Compliance (8 reviews) **What users dislike:** - Users experience **technical issues** with the app's stability and group policy installations, affecting overall performance and reliability. (8 reviews) - Users report frequent **false positives** resulting from the app not staying open, complicating the monitoring process. (7 reviews) - Users find the **pricing of CyberSmart** to be quite high compared to the time and value provided. (6 reviews) - Users are concerned about **high pricing issues** , especially regarding CE+ audits and unnecessary quotes in the portal. (6 reviews) - Users face significant **improvement needed** issues with installation rights and inconsistencies in assessment feedback. (5 reviews) - Delayed Services (4 reviews) - Delays (4 reviews) - Poor Customer Support (4 reviews) - Cybersecurity Risks (3 reviews) - Insufficient Information (3 reviews) ## CyberSmart Reviews ### 1. CyberSmart Makes Security Compliance Simple with Clear, Actionable Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Connor S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** What I like most about CyberSmart is how simple and user-friendly it is, even for non-technical users. It makes it easy to stay on top of security requirements with clear guidance and automated checks, which saves a lot of time. The platform provides practical, actionable recommendations rather than just highlighting issues, helping us improve our security posture. **What do you dislike about CyberSmart?** I occasionally see false positives, and they then need to be reviewed manually. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart helps solve the problem of keeping IT systems secure and compliant without needing a full-time cybersecurity team. It identifies risks, highlights vulnerabilities, and guides you through fixing them, which reduces the chance of data breaches or misconfigurations. It also makes cybersecurity more manageable and less intimidating, especially for small teams or businesses. ### 2. Streamlines Certification with Minimal Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Scott H. | Cyber Security Solutions Specalist (Team Leader), Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about CyberSmart?** I like how CyberSmart has evolved over the past year or two, transforming from just being a solution for certification to incorporating active monitoring, patching, and vulnerability management which makes it more effective. The addition of a cyber insurance feature, once certified, is a nice touch as it opens up conversations in a growing market. The policy management against compliance standards is valuable, even if it's not solely for Cyber Essentials, as it can be applied to ISO 27001 or NIST, among others. It's also very easy to get started with CyberSmart, with minimal friction during setup, which is important for us and our customers. The clear documentation and FAQ boost our confidence in using the platform. **What do you dislike about CyberSmart?** I certainly think that the cyber awareness training could do with a bit more fleshing out. Potentially a little bit more integration with things like Microsoft 365, maybe covering phishing simulation tests. The phishing simulation training could be a great addition and do even more. Probably a broader thought about adding other certification schemes into that platform rather than just focusing on one. **What problems is CyberSmart solving and how is that benefiting you?** I find CyberSmart makes the certification journey easier for customers by simplifying the framework and monitoring the IT environment to identify problem areas, saving time and hassle. ### 3. Streamlined Certifications with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Brendan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** I find CyberSmart's portal easy to use, which is crucial for managing multiple clients' certifications and renewals. I love that I can submit answers as many times as needed, which takes a lot of stress out of doing the certifications. Having an account manager to talk through any issues is really useful. The initial setup of CyberSmart was very easy for our team. **What do you dislike about CyberSmart?** Every single assessment comes back from auditors asking for more information, and often the issues raised are already explained in our answers. It feels like we can never refine our answers across clients' assessments, as different auditors interpret them differently, which delays the assessment by a day or so while we wait for their next response. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to manage multiple clients' certifications easily. The portal's simplicity and ability to submit multiple responses for certifications reduce stress, and having an account manager helps to resolve issues efficiently. ### 4. Efficient Cyber Essentials with Rapid Support **Rating:** 4.5/5.0 stars **Reviewed by:** Annie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like how quick CyberSmart is to respond, whether it's through the instant chat feature or emails. Everyone is always polite and helpful, which means I can resolve issues from my clients in good time. As I act as a middleman, I never have to waste time chasing anything, as I know that issues I raise or questions will be resolved often the same day or at least within 48 hours. **What do you dislike about CyberSmart?** Sometimes the auditors can cause confusion, especially when clients submit their questionnaire after making amendments, and then new answers are opened that were previously accepted. This raises questions about how objective or subjective the auditors are being, leading to client frustration. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to help field client queries that I'm unable to answer, it's handy to have everything in one place in a neat platform, use and set up is easy to use with clients rather than having to make our own. ### 5. Efficient Vulnerability Management with CyberSmart **Rating:** 4.0/5.0 stars **Reviewed by:** James G. **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I use CyberSmart to help both myself and my customers with achieving their CyberEssentials. CyberSmart organizes each device in an easy-to-read list, clearly outlining which devices need action and provides a detailed outline on the issues and how to resolve them. I like that it not only outlines and organizes any issues but also tells you the steps to remediate the issue. CyberSmart also has a very helpful feature to automatically update any outdated apps on the devices with just a click of a button, which is easier compared to our RMM that would require more setup. The initial setup was effortless, as CyberSmart provided a direct download link to the installer needed for each device. It was easy to push a script through our RMM to download and install the application on all devices, whether Windows or MAC. **What do you dislike about CyberSmart?** If I implement a fix, it does not update on CyberSmart immediately. This makes sense because the device can't be scanning every second of the day. However, I would appreciate a button to manually rescan the device to check if my fix has resolved the issue. Currently, after attempting to resolve an issue, I have to wait a few hours or even overnight to know if it's been fixed. If I could click a button and confirm right away, it would save me a lot of time. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to achieve CyberEssentials, manage vulnerabilities, and avoid mistakes. It organizes devices, outlines issues, and provides step-by-step solutions. It even updates outdated apps with a click, which is easier than my RMM. ### 6. CyberSmart Makes Compliance and Security Easy with Clear Guidance and Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like that CyberSmart is straightforward and easy to use. The platform makes it clear what actions need to be taken, and the dashboard gives a good overview without being overwhelming. It’s helpful having continuous monitoring rather than just a one-off certification, and the guidance provided is practical and easy to follow. Overall, it makes managing compliance and security feel much more manageable. **What do you dislike about CyberSmart?** Sometimes the alerts can feel a bit repetitive, especially when I’m already aware of an issue and actively working on it. It would also help if some of the remediation guidance were more detailed or better tailored, since it can occasionally come across as fairly generic. Aside from those points, the platform works well overall. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart makes it easier to manage cybersecurity compliance and ongoing monitoring. Rather than manually checking devices, policies, and configurations across different places, it brings everything together in a single platform and automatically flags issues. This saves time and lowers the chance that something important gets missed. It also helps me demonstrate compliance to clients and stakeholders, which builds trust and makes audits far easier to handle. ### 7. Comprehensive, Easy-to-Use Cyber Essentials Compliance Tool That Cuts Manual Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** It is a comprehensive system that assists in getting multiple users at multiple companies compliance with Cyber Essentials, and reduces the workload compared to doing it manually. It is easy to use and is reliable. **What do you dislike about CyberSmart?** Only a couple of pain points which are: - The CyberSmart software requires admin rights to install. This is a huge pain, particularly when installing for lots of users, as have to co-ordinate times to do it. - When the assessments are submitted, the assessors always find something which is fair enough. However, once that is corrected and it goes back for re-assessment, the next assessor always finds something different, which is extremely frustrating. Surely they should all be equal and therefore find the same things without having to re-submit 3 times. This is the most infuriating part of the process. **What problems is CyberSmart solving and how is that benefiting you?** Helping us to get clients Cyber Essentials certified and cutting down the workload by automating a chunk of it. ### 8. CyberSmart’s Helpful, Realistic Guidance for CE and CE+ **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan K. | Commercial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** CyberSmart have a great team who are helpful and realistic with CE and CE+. I can speak to them at any time, not just when completing an audit, to get their guidance and opinion on things. It is really useful to have the team to run things by to make sure they meet the right standards before we work on them. **What do you dislike about CyberSmart?** I do think the CE+ audits are quite alot of money really, when you consider the length of time that they actually take. **What problems is CyberSmart solving and how is that benefiting you?** Assisting us with completing CE and CE+ for our clients in a hassle free way with a good portal and helpful team. ### 9. Invaluable Guidance, Reliable Chat Support, and Easy Intune Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Martyn B. | Cyber Security and Incident Response Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about CyberSmart?** The guidance on the form around common pitfalls is invaluable. When something doesn’t quite make sense or I need a bit more help, the support team is always just a click away on chat and has never let me down. The features included with Active Protect now are also really useful (patching, etc.), and it’s something we use for all of our Cyber Essentials customers. Deploying the app is easy through Intune. **What do you dislike about CyberSmart?** There really is nothing to dislike about CyberSmart. **What problems is CyberSmart solving and how is that benefiting you?** Giving us a single place to review compliance with Cyber Essentials across our customers, Vulnerability scanning and now with patch and learn included! ### 10. Fantastic Partnership and Certification Support with CyberSmart **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like that CyberSmart is good to partner with and how the chief security officer, Malcolm Diack, is on the partner advisory board. They definitely listen to the MSP community and have obviously good products. They are the country's leading certification provider, and things like their partner portal and how they work with partners in terms of marketing development funds and general content is really good. Their willingness to work together with us stands out, and we did some co-branding material, which helped me in terms of a sales campaign to win new clients. **What do you dislike about CyberSmart?** Nothing from a Sales Perspective but I'm sure there would be product improvement that could be worked on. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart helps our clients achieve their baseline of Cyber Essentials and CE Plus certification. Their partner collaboration and co-branding materials enhance our sales campaigns, helping us win new clients. ### 11. CyberSmart Makes Compliance Fast and Easy, and it's cost-effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** We've found CyberSmart to be very easy to deploy and provide the information required to ensure our clients' systems are up to date and compliant. The other benefit is how quickly we can get a client from no accreditation to fully compliant. **What do you dislike about CyberSmart?** Sometimes CE+ can take a little longer due to requiring an assessor to review the application, but it doesn't take too long. You just have to be realistic about the timescale. **What problems is CyberSmart solving and how is that benefiting you?** You get a lot for your money. Cost-effective analysis of the network, reports, training, PC/laptop monitoring, mobile device protection, WiFi scanning. It's about peace of mind and knowing you're safe. ### 12. Easy-to-Navigate Portal with a Clear Dashboard Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Robert S. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The portal is easy to navigate. From the partner dashboard I can see a clear overview of our organisations scores and when there CE/CE+ is due to expire which is really helpful. **What do you dislike about CyberSmart?** Whilst the portal is easy to navigate, there is a lot of things on display which can make it feel cluttered **What problems is CyberSmart solving and how is that benefiting you?** Cybersmart helps us stay on top of cyber essentials requirements. We get notifications via email when an upcoming certificate is due to expire instead of having to track everything manually which has helped reduce the risk of missing something important when it's time for renewal. ### 13. Effective Compliance Management with Time-Saving Patch Features **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like how CyberSmart easily lets me look across the network to see what issues we have. The new patch management feature is very useful in getting applications on devices up to date without needing to be in front of the PCs. It's a real time saver, since we no longer have to physically update machines or remotely access them and it picks up pending updates quickly, reducing the need to review patches as much. **What do you dislike about CyberSmart?** The mobile app doesn't seem to remain open all the time, meaning the device doesn't check in, causing false positives on failures. Also, the install instructions for group policy have yet to work for me. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart ensures devices are secured and compliant across the network, assists with certification, and saves time with patch management, allowing remote updates without on-site access. ### 14. CyberSmart Makes Vulnerability Monitoring and Remediation Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Gary D. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The CyberSmart app makes it easy to monitor user devices and servers for vulnerabilities and compliance. The new CSVM tool has further improved our efficiency in addressing device vulnerabilities, not only by clearly highlighting issues, but also by providing detailed insights and recommended remediation steps. **What do you dislike about CyberSmart?** Sometimes the CSVM tool can be buggy but the CyberSmart support team are on hand to assist or provide additional information that is not being reported. **What problems is CyberSmart solving and how is that benefiting you?** Identifying current and emerging vulnerabilities on user devices, enabling us to address issues promptly, maintain a secure working environment for our customers, and safeguard company resources. ### 15. Simple CyberSmart GUI That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Dave S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I really appreciate the simplicity of the CyberSmart GUI, but the main reason for my positive review is that everything works exactly as it should. The Vulnerable Software feature is really useful as it actively monitors the software installed on my fleets devices and alerts me when updates are required. **What do you dislike about CyberSmart?** Not being able to hide Security Control messages is a bit annoying. It would be better to have a “Hide” button or an “Acknowledge error” option. **What problems is CyberSmart solving and how is that benefiting you?** We no longer have to worry about outdated software being targeted through known vulnerabilities, because CyberSmart monitors this for us. ### 16. Streamlined Compliance with Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I really like CyberSmart's Active Protect because it helps us stay compliant with CE and streamlines the certification process by pulling through the data into the questionnaire with just a click. The availability of CE experts is fantastic; they're always there to answer any technical questions I have about CE. I appreciate the provision for unlimited CE questionnaire submissions. The booking process for CE+ audits is straightforward and well-outlined, making the whole procedure easy to navigate. The initial setup of CyberSmart was very straightforward and streamlined for my team, and overall, it's been a valuable tool for us. **What do you dislike about CyberSmart?** N/A **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart helps us stay compliant with CE, streamlines the certification process, and provides CE expert support. It simplifies submissions with unlimited CE questionnaire submissions and an easy booking process for CE+ audits. ### 17. CyberSmart Makes Cybersecurity Simple with Clear, Actionable Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Danial L. | IT Support Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** What I like best about CyberSmart is how it makes cybersecurity simple and practical for everyday use. It doesn’t just focus on theory — it gives clear, actionable guidance that helps people build real digital safety habits. **What do you dislike about CyberSmart?** Sometimes the same answers can be rejected/accepted, based on who audits the certification. Account managers could review answers that are going to be the same across all organisations, and set this as an accepted answer. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart is solving the problem of people and businesses not fully understanding how to protect themselves online. With cyber threats constantly evolving, it’s easy to feel overwhelmed or unaware of the risks. CyberSmart makes cybersecurity education clear, practical, and accessible, helping users build stronger digital habits and stay ahead of potential threats. ### 18. Effortless Compliance with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Darren M. | IT Services Business Development Manager **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like CyberSmart for its ease of use and the ability to manage processes on a single platform. I appreciate the resources available, the portal, and the support from the account manager. I can find answers to my questions quickly and get quick responses, which is key for me. The initial setup was very straightforward. **What do you dislike about CyberSmart?** I find the clarity around which product is the right fit a bit challenging, especially since not all products fit within the client budget or some could seem like overkill. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to support clients with achieving Cyber Essentials. It offers ease of use, managing the process on a single platform. I like the quick answers and responses from the resources, portal, and account manager. ### 19. Annual Invoicing Misaligned with CE+ Timelines Is Costing Us Customers **Rating:** 1.0/5.0 stars **Reviewed by:** James N. | director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** From an end user perspective the dashboard, questions and feedback mechanisms are all great but totally irrelevant from an MSP perspective. We manage and deliver CE+ accredited environments to our customers - they don't care what mechanisms we use. **What do you dislike about CyberSmart?** Accounts invoicing annually by invoice date. It can take a customer up to 90 days to achieve CE+ and so the renewal date should be moved forwards - we've lost several customers because of it. **What problems is CyberSmart solving and how is that benefiting you?** nothing that I don't get form other providers. ### 20. Great Online Training to Recognize and Defend Against Threats **Rating:** 5.0/5.0 stars **Reviewed by:** kaiyu w. | R & D batch adjuster, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about CyberSmart?** Great online training to recognize and defend against online threats **What do you dislike about CyberSmart?** do not have enough practices to help tell the different cybercrimes **What problems is CyberSmart solving and how is that benefiting you?** learn how to recognize and defend against online threats reduces the risk of identity theft, data breaches ### 21. Effortless and Intuitive Cyber Essentials Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I use CyberSmart for putting our clients through cyber essentials, and I really like its simplicity. It's a quick and easy way to manage my clients' renewals for CE. Adding new clients is very easy and intuitive with CyberSmart. The initial setup was also very easy. **What do you dislike about CyberSmart?** They send a lot of emails to me. I have had to create a CyberSmart spam folder. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart because it's a quick and easy way to manage my client's renewals for cyber essentials. Its simplicity and intuitive interface make it valuable, especially for adding new clients. ### 22. Streamlined Client Certification Process with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like that I can manage all my clients in a single portal with CyberSmart. The assessor features are really helpful to assist our clients in gaining accreditations. The unlimited resubmissions are a significant advantage over going direct to IASME or other providers. The feedback from the CyberSmart assessor team is invaluable for guiding our clients to get the certifications they need. **What do you dislike about CyberSmart?** n/a **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to provide certifications and accreditations for clients. It offers unlimited re-submissions, crucial feedback from assessors, and a portal to manage clients, which is a significant advantage. ### 23. Efficient Client Service, but Enterprise Audit Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Lily S. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** That we can effectively povide a service to our clients that they need with minila time invetment on our side **What do you dislike about CyberSmart?** Customer service has been patchy, but i think we now have a good new account maanger, would like better support on calls for enterprise clients to walk through the audit process, as this tends to be their key concern, getting quotes in the past with additional things on there that i didnt ask for is unnecessary. **What problems is CyberSmart solving and how is that benefiting you?** being able to be a full service offering for clients without needing to hire extra staff ### 24. Active Protect Streamlines Renewals and Keeps Compliance on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Simon C. | Founder and Cyber security specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Active protect streamlines the population of the questionnaire and makes renewals much easier as we know everything is compliant in advance. **What do you dislike about CyberSmart?** Nothing comes to mind that I especially don't like except the price. **What problems is CyberSmart solving and how is that benefiting you?** I can provide an excellent service to my customers without needing to be an IASME certified assessor ### 25. All-in-One Platform with Competitive Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** cdutton@mrdtechnologies.co.uk d. | Senior Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** Everything is all in one place and the pricing is very competative **What do you dislike about CyberSmart?** being able to see pricing on the portal is a bit difficult for each client to undertsnad what bundle they are currently on **What problems is CyberSmart solving and how is that benefiting you?** being able to have multiple funcvtions in one place such as patch management etc ### 26. CyberSmart Streamlines CE/CE+ Certification with Clear, Fast Control Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** CyberSmart significantly reduces the overhead when certifying against CE and CE+. The platform, if agents are deployed, provides great insight and quick visibility of where controls need to be implemented or fixed. **What do you dislike about CyberSmart?** Some vulnerabilities are identified before fixes are available from vendors. **What problems is CyberSmart solving and how is that benefiting you?** The biggest win for me is how easy it is to complete the CE process. CyberSmart makes sure submissions only happen when the client is fully ready, which helps avoid rework. As a result, it reduces costs and speeds up the path to certification. ### 27. Real-Time Vulnerability Insights, Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** freddie m. **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like the real-time reports on vulnerabilities in CyberSmart. It helps us ensure that all apps are up to date and we are as secure as can be. The initial setup of CyberSmart was very easy. **What do you dislike about CyberSmart?** It sometimes says the user accounts are local accounts when they aren't. It looks to flag this when an admin has to enter their details to use elevated permissions. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart to identify vulnerabilities and ensure we pass Cyber Essentials. It helps keep all apps updated and secure. ### 28. Effortless Security Compliance with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lewis S. | Managed Services Development & Presales Specialist **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I really like the ease of using CyberSmart, which makes managing complex tasks simpler. The collaborative approach taken when working with CyberSmart as a Managed Service Provider (MSP) is another highlight for me. Additionally, the initial setup was very easy. **What do you dislike about CyberSmart?** The pricing structure for vulnerability management was an issue, although it has gotten better and we're still exploring the bundles available to us. **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart manages auto updates, disables auto play, ensures full disk encryption, and monitors admin/user accounts for Cyber Essentials+ compliance all year. ### 29. Helpful Community Portal and Fast, Responsive Account Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The community portal is really helpful if you have any questions or want to learn a bit more. Our Account Manager Darren is always quick to respond and assist with quotations. The Ask the Auditors event I attended was beneficial in my learning of Cyber Essentials Plus. **What do you dislike about CyberSmart?** Sometimes attempt to upsell other services but we are happy with our current commitments. **What problems is CyberSmart solving and how is that benefiting you?** Completing our Cyber Essentials and Cyber Essentials Plus audits, enables us to provide a greater range of services to support clients. ### 30. Easy Device Status & Compliance Checks, Plus a Smooth Questionnaire **Rating:** 4.5/5.0 stars **Reviewed by:** Damian F. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The ability to easily check the status of devices and their ongoing compliance. Also, the ease of completing the questionnaire. **What do you dislike about CyberSmart?** Applet not auto upgrading to the latest versions **What problems is CyberSmart solving and how is that benefiting you?** It is giving us an easy access to getting customers cyber essentials certified ### 31. Cyber Smart’s Portal Is Incredibly Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia Y. | Sales Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** The best thing I like about cyber smart is how easy the portal is to use **What do you dislike about CyberSmart?** The portal doesn’t show what subscriptions customers are on or how they are paying **What problems is CyberSmart solving and how is that benefiting you?** Helping us what customers have cyber essentials ### 32. Innovative Cyber Essentials Support and Great Service from CyberSmart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** CyberSmart are highly innovative in the solutions they offer, and they provide a strong service that helps us achieve Cyber Essentials for both our own organisation and our customers. **What do you dislike about CyberSmart?** I do believe the pricing could be a bit better. **What problems is CyberSmart solving and how is that benefiting you?** Whenever any issues come up, CyberSmart’s team is usually quick to address them and roll out updates, bug fixes, patches, and similar improvements, so our customers’ products with them continue to operate at maximum efficiency. ### 33. Trusted Partner for Cyber Essentials Success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** We have worked with Cyber Smart for a number of years, they have helped many of our customers with Cyber Essentials. **What do you dislike about CyberSmart?** Sometimes support is slow, delays in booking CE+ **What problems is CyberSmart solving and how is that benefiting you?** We had raised issues with Active Protect in regards to conflicts with Patch Management, this was resolved. We also raised issues with how it reports issues and how it could integrate with ConnectWise PSA but haven't really got anywhere with this. ### 34. Simple, User-Friendly Dashboard with Robust Patch Management and Training Modules **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Simple Dashboard with ease of use. A range of features like device patch management and built-in training modules for end users, and deploy custom policies for end users to accept. **What do you dislike about CyberSmart?** Response time in some parts of the dashboard, like patch management history. **What problems is CyberSmart solving and how is that benefiting you?** Using the CyberSmart app, we are able to keep a record of devices and can easily import devices when filling out the Cyber Essentials Questionnaire. ### 35. Simple MSP Deployments and a Strong Cybersmart Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The simplicity of the deployment from ourselves as a MSP, the communications and partnership we get from Cybersmart also makes things so much better. **What do you dislike about CyberSmart?** nothing major to be honest, there's a few tweaks that could help streamline our deployments but they are all marginal gains, Nothing relationship ending **What problems is CyberSmart solving and how is that benefiting you?** It's allowing us to easily facilitate and manage Cyber Essentials, and Cyber essentials + for our customers. ### 36. Makes Cyber Essentials Submissions Easy with Fast Auditor Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Cyber essentials submissions are made a lot easier with Cybersmart and auditors usually come back within 24 hours with comments **What do you dislike about CyberSmart?** Auditors can sometimes be a bit fussy with answers requesting us to change them even though they were acceptable in other submissions we have done **What problems is CyberSmart solving and how is that benefiting you?** simplifying CE submissions and giving us some slack when it comes amending our answers ### 37. Effortless Vulnerability Remediation with Sleek UI **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about CyberSmart?** I like that CyberSmart is user-friendly, making it easy to navigate. The sleek UI also stands out, providing a pleasant experience. Additionally, I found the initial setup to be quick and easy, which is a big plus. **What do you dislike about CyberSmart?** N/A **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart for remediating vulnerabilities. It's user-friendly with a sleek UI, making setup quick and easy. ### 38. Knowledgable staff and quick turnaround on any issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** The support, when needed, is quick and knowledgable. Almost all queries are resolved in the first contact **What do you dislike about CyberSmart?** The CyberSmart agent informs our customers, sometimes wrongly, that their device has vulnerabilities. We would prefer it inform us and not the customer **What problems is CyberSmart solving and how is that benefiting you?** we mainly use Cybersmart for the Cyber Essentials accreditation and their form makes the process relatively hassle free ### 39. Real-Time Progress Tracking on an Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Magesh B. | Cyber Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** On Time effective progress, User friendly platform **What do you dislike about CyberSmart?** Nothing, really appreciate how it is now **What problems is CyberSmart solving and how is that benefiting you?** Compliance Focused, Efficiency Oriented & Comprehensive ### 40. Efficient Patching and Updates Dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Stuart M. | IT Service Manager **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like how CyberSmart helps with patching and identifying what needs attention and shows the information in the dashboard. It allows us to see when customers are out of date and lets us remediate those issues. **What do you dislike about CyberSmart?** Nothing comes to mind **What problems is CyberSmart solving and how is that benefiting you?** CyberSmart helps with patching and identifying outdated systems through its dashboard, allowing us to remediate issues effectively. ### 41. Easy to Deploy and Navigate, but Room to Improve Overall **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about CyberSmart?** The deployment and implementation process is easy, and navigating through the dashboard is straightforward. **What do you dislike about CyberSmart?** It reports false positives, and there isn’t much room for customization. **What problems is CyberSmart solving and how is that benefiting you?** It helps us keep our customers secure and protected, and it notifies us when there’s an issue so we don’t have to manually check computers every time. ### 42. Invaluable Cyber Essentials Monitoring with Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Having a system to monitor cyber essentials requirements, and someone to hand to ask questions is invaluable. **What do you dislike about CyberSmart?** I cant say there's been much negative that i've encountered, sometimes devices fail to check in for a while and it flags false negatives, panicking the customer. **What problems is CyberSmart solving and how is that benefiting you?** Making it easier to guide customers through to certification ### 43. Effortless Certification with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Simon U. **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** I like how easy CyberSmart is to use. The support is also something I appreciate. The initial setup was very simple and clear. **What do you dislike about CyberSmart?** I don't like the pricing being put in the portal. **What problems is CyberSmart solving and how is that benefiting you?** I use CyberSmart for Cyber Essentials certification, which helps us audit and perform the certifications effortlessly. ### 44. Easy Account Management and Always Supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Easy accessibility to account management when we have Any queries and always supportive **What do you dislike about CyberSmart?** Sometimes different auditors can have the same answer to a question for different companies but defer it back **What problems is CyberSmart solving and how is that benefiting you?** Easy to understand the process of cyber essentials and solves all communication issues with cyber essentials ### 45. Friendly Assessors, Prompt Communication, and an Easy-to-Use Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Friendly assessors, prompt communication, and an easy-to-use portal. **What do you dislike about CyberSmart?** Sometimes Qualys scan reports are sent in PDF format, which makes it harder to collaborate on remediation work than when the report is provided as a CSV. **What problems is CyberSmart solving and how is that benefiting you?** Helping our customers achieve Cyber Essentials certification. ### 46. Attentive Account Manager Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Pete S. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about CyberSmart?** Our account manager is really attentive and supports us with quick replies **What do you dislike about CyberSmart?** Sometimes the quotes can be slightly confusing but the team do always support to clear things up **What problems is CyberSmart solving and how is that benefiting you?** Support with Cyber Essentials ### 47. Easy to Implement, Integrate, and Use—Backed by Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about CyberSmart?** Ease of implementation, ease of use, ease of integration, and customer support. **What do you dislike about CyberSmart?** Sometimes the app shows false positives. **What problems is CyberSmart solving and how is that benefiting you?** Cyber Essentials certification. ### 48. Great for Cyber Essentials Implementations, but Feature Set Could Be Broader **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** Helps with Cyber Essentials implementations **What do you dislike about CyberSmart?** features could be a little more expansive **What problems is CyberSmart solving and how is that benefiting you?** Cyber Essentials implementation, centralised for our MSP org. ### 49. Makes a Boring Process Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about CyberSmart?** It makes a very boring process much more straightforward. **What do you dislike about CyberSmart?** There is nothing I dislike so far when using the platform **What problems is CyberSmart solving and how is that benefiting you?** It gives you the reassurance after doing the form that you are still compliant ### 50. A well thoughtout product with superb benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | Director, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about CyberSmart?** The interface is so easy to navigate. The deployment is simple and it is such a well constructed path to certification. Works with PC/Mac and iOS and Android. Fantastic, responsive support team. **What do you dislike about CyberSmart?** Mobile deployment can be a little buggy - but support is superb and resolves any issues quickly. **What problems is CyberSmart solving and how is that benefiting you?** Identifying vulnerabilities and providing step by step solutions. Holding your hand every step of the way. ## CyberSmart Discussions - [What is CyberSmart used for?](https://www.g2.com/discussions/what-is-cybersmart-used-for) - [View CyberSmart pricing details and edition comparison](https://www.g2.com/products/cybersmart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A10%3A38+-0500&secure%5Bsession_id%5D=ea79070f-4db1-440d-810a-00b4755d92df&secure%5Btoken%5D=cd554d34ec15f352628407cb94a7ba75cdcc569d72a7b91f84b26c13fef64d26&format=llm_user) ## CyberSmart Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) ## CyberSmart Features **Performance** - Issue Tracking - Detection Rate - False Positives - Automated Scans **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Network** - Compliance Testing - Perimeter Scanning - Configuration Monitoring **Training** - Content Library - Interactive Training - Gamification **Platform AI Features - Policy Management** - Reports - Workflow Management **Application** - Manual Application Testing - Static Code Analysis - Black Box Testing **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance ## Top CyberSmart Alternatives - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,361 reviews) - [Wiz](https://www.g2.com/products/wiz-wiz/reviews) - 4.7/5.0 (819 reviews) - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,667 reviews)