--- title: Symantec Email Security.Cloud Reviews meta_title: 'Symantec Email Security.Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Symantec Email Security.Cloud works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 66 scale: '5' date_modified: '2026-11-08' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

Symantec Email Security.Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

User Insights

Average based on 66 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Symantec Email Security.Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Symantec Email Security.Cloud, and what problem is it built to solve?

Symantec Email Security.Cloud is used to filter unwanted and malicious email, helping protect organizations from spam, phishing, and malware. By keeping more of these messages out of inboxes, it can reduce the time users spend handling email threats.

What company sizes and industries is Symantec Email Security.Cloud the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises. The strongest industry clusters include technology and computer/network security, alongside financial services and telecommunications.
  • Company size: Small businesses with 50 or fewer employees, mid-market organizations with 51–1,000 employees, and enterprises with more than 1,000 employees.
  • Technology and security: Computer & Network Security, Information Technology and Services, and Computer Software.
  • Other represented industries: Financial Services, Telecommunications, and Higher Education.

How long does it take to implement Symantec Email Security.Cloud across a team?

Teams have gone live in under a day or within a month, while some implementations have taken longer. Under a month is the most common timeline.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported
Under 1 day Also reported
3–6 months Less common
6–12 months Less common

What customer support options does Symantec Email Security.Cloud provide, and how do users find the overall support experience?

Support is available through email and a help desk. The experience is mixed: users describe helpful, accessible assistance that can resolve implementation issues, while others find responses slow or communication difficult.

Is Symantec Email Security.Cloud considered safe and secure for handling data?

Symantec Email Security.Cloud is used to block spam, phishing, and malware, and users describe it as an important layer of protection for email and organizational communications. The filtering can also catch legitimate messages, so teams may need to review quarantined mail or adjust exclusions; some users also note that scans can take time.

Symantec Email Security.Cloud Reviews (66)

View 1 Video Reviews
Reviews

Symantec Email Security.Cloud Reviews (66)

View 1 Video Reviews
4.1
66 reviews

What do users say?

Generated using AI from real user reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy to Use and Fast, but Detection Felt Too Signature-Based"
3.5/5
What do you like best about Symantec Email Security.Cloud?

Simple to use with good visibility / control. Performance was also quick, with additions being allowed via file upload. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Detections were very much signature based and not behaviour or context based. This may have changed in recent updates though. Review collected by and hosted on G2.com.

Sajan V.
SV
Sajan V.
Mid-Market (51-1000 emp.)
"Securing PC's against various threats"
5/5
What do you like best about Symantec Email Security.Cloud?

This item has generally served the servers and clients well, however with a somewhat inflated digit. Automatic security measures that do not need user intervention. Our test customers and designers can rest easy knowing that our software provides fast recovery with automation while also protecting them from internal and external security threats. In terms of customer acquisition, it has been very helpful. The arrangement's simplicity, cloud monitoring, and naturalness make it a winner in our book. You greatly assist in mitigating a threat with the scientific representation and management you provide. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

This object has been a part of our work for quite some time. Both support and the usability of the items have dropped significantly after moving to Broadcom. Customers seem to be highly asset-focused (memory-heavy) and often bring up complaints with our clientele. In the case of contamination, a delicate client prompts you to reinstall the computer. Quite recent and not yet integrated with all specified spot items. We are not very satisfied with the application and URL filtering highlights. Review collected by and hosted on G2.com.

Prashant K.
PK
Prashant K.
Security Researcher 3
Small-Business (50 or fewer emp.)
"Symantec Email Cloud Security - A Top Player in its Secure Email Gateway"
4.5/5
What do you like best about Symantec Email Security.Cloud?

With Email Cloud Security one can be safe from spear phishing, credential theft and ransomware attacks and Symantec provides all these services in its product. By using Symantec Email Cloud Security it can be used to isolate users from various phishing and malware attacks and also provides email threat isolation. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

There is nothing as some major cons with Email Security Cloud but from my point of view user interface could have been little bit more friendly. If you want to search for something specific, you might end up giving more time than needed. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Excellent/Robust choice for email security"
4.5/5
What do you like best about Symantec Email Security.Cloud?

It's easy to deploy, manage, and secure each and every user from malicious content sent over an email. We can also integrate it cross-platform as per requirement. Support is also frequent, and most of the time we will get the exact solution. The cloud-based GUI is so user-friendly, every feature is clear, and the respective knowledge base is also there whenever it's required. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Nothing, just sometimes it blocks legitimate content but we can easily exclude the specific content whenever it's needed. Overall, we're happy as we've been using it since it was available as an appliance. Review collected by and hosted on G2.com.

Nikhil D.
ND
Nikhil D.
Tech Evangelist | Cloud Engineer
Small-Business (50 or fewer emp.)
"Symantec Email Security: A solution to prevent your Business from Phishing"
4.5/5
What do you like best about Symantec Email Security.Cloud?

Symantec Email Security is one of the best solutions which we have implemented in our organization. It provides the exact filters for the spam/attacker emails from which we need to prevent our team. It is easy to use, Interface is quite user friendly. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

There is nothing bad about Symantec Email Security but our team faced a little bit challenge in implementing it within the organization. We reached out to the support team and they helped implement the solution throughout the organization. Review collected by and hosted on G2.com.

SD
Sanjay Kumar D.
Enterprise (> 1000 emp.)
"Tried and Trusted name in Security over long time"
4.5/5
What do you like best about Symantec Email Security.Cloud?

Trusted company in end point security helps put faith of customer and they really perform in cloud security as well. I like the number of features it has to offer and as an earlier user of Symantec Products, interface is good and easy to use. Used in my long corporate experience, it's customer support is also good. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

I can't remember any con that I have faced as of now with Symantec Email Security Cloud. Hope experience remains like this. Review collected by and hosted on G2.com.

Prashant S.
PS
Prashant S.
professional technology analyst
Enterprise (> 1000 emp.)
"Symantec email security .cloud"
5/5
What do you like best about Symantec Email Security.Cloud?

First and foremost it's SAAS solution so we don't need to worry about uptime, and its global intelligence leads to less number of spam and phishing emails Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

I personally feel there is a problem we cannot submit the emails older than 5 days to Symantec for analysis purpose. Review collected by and hosted on G2.com.

Joseph  H.
JH
Joseph H.
Lead Project Manager
Enterprise (> 1000 emp.)
"Good email security software."
3.5/5
What do you like best about Symantec Email Security.Cloud?

Personally, what I like most about Symantec Email Security.Cloud is its ability to provide comprehensive protection against cyber threats, ensuring the security of electronic communication efficiently and reliably. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Honestly, I feel like Symantec Email Security.Cloud could improve on the user interface, making it more intuitive and easier to navigate. Sometimes the user experience can be a bit complicated, which could be optimized for better usability. Review collected by and hosted on G2.com.

Hazel P.
HP
Hazel P.
Freelance Product Designer
Mid-Market (51-1000 emp.)
Originally submitted 11/9/2023
"Secured email high-level protection"
5/5
What do you like best about Symantec Email Security.Cloud?

It delivers perfect service and security to our account. We always prefer Symantec for our email security because it never disappoints and goes beyond what we expect from being secured. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

Hard to communicate with support but eventually they will understand your concern but you have to go through a lot of explaining about it. Review collected by and hosted on G2.com.

KP
Kavita P.
Engineer
Mid-Market (51-1000 emp.)
Originally submitted 1/24/2024
"Symantec Email Security,Cloud."
4/5
What do you like best about Symantec Email Security.Cloud?

Symantec email security cloud is advanced threat detection mechanisms to identify and block sophisticated email threats such as phishing attacks, malware, and ransomware. It is easy Integration and implementation, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Symantec Email Security.Cloud?

The cost factor is often a consideration for businesses, particularly small and medium-sized enterprises. Review collected by and hosted on G2.com.

Questions about Symantec Email Security.Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Symantec Email Security.Cloud used for?

0 Upvotes
0
Join the conversation
GU
Guest User

What is Symantec Phishing Readiness used for?

0 Upvotes
0
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

Average Discount

18%

Symantec Email Security.Cloud Comparisons
Symantec Email Security.Cloud Features
Intelligence Reporting
Email Integration Suppor
Access Management
Auditing
Allow and block lists
Compliance
Anti-Malware/Anti-Spam
Encryption
Quarantine