Workshop Reviews & Product Details

Workshop is a specialized email-first internal communications platform designed to enhance employee engagement, streamline communication processes, and measure the effectiveness of internal messaging. This solution caters to organizations looking to improve their internal communications by providing a dedicated tool that replaces traditional email systems like Outlook and external marketing platforms. Workshop focuses on creating a seamless experience for users, ensuring that employees receive relevant and engaging content tailored to their needs. The target audience for Workshop includes companies of all sizes that prioritize effective internal communication. This platform is particularly beneficial for organizations with distributed teams, where maintaining consistent and engaging communication can be challenging. Workshop enables companies to craft on-brand messages that resonate with employees, fostering a sense of connection and community within the workplace. By utilizing Workshop, organizations can ensure that their internal communications are not only informative but also engaging, making it easier for employees to stay informed and connected. Key features of Workshop include intuitive drag-and-drop templates that simplify the process of creating visually appealing newsletters and internal emails. The platform also offers automatically updated distribution lists, ensuring that messages reach the appropriate audience without manual intervention. Additionally, Workshop provides valuable engagement analytics, allowing organizations to measure the impact of their communications and make data-driven decisions to enhance future messaging strategies. This combination of features empowers organizations to optimize their internal communications and improve employee experiences. Furthermore, Workshop integrates seamlessly with existing communication channels such as SMS, Slack, and SharePoint, allowing organizations to leverage their current tools while enhancing their internal communication efforts. This integration capability ensures that employees receive messages through their preferred channels, increasing the likelihood of engagement and interaction. By making every internal message a positive employee experience, Workshop stands out as a comprehensive solution for organizations seeking to elevate their internal communications and foster a more connected workplace.

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Workshop

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Workshop Community

Overview by

Jamie Bell

Pricing

Pricing provided by Workshop.

Essential

Starting at $3,000.00

Per Year

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Workshop Integrations

(13)

Verified by Workshop

Workshop Media

Workshop Demo - Create engaging emails with drag-and-drop templates

No code or design skills needed! Quickly build emails that your employees will actually want to read with our easy-to-use design tools and templates.

Workshop Demo - Send targeted employee emails with ease

Sync and create your own employee distribution lists, deliver different content for different audiences, and communicate across the channels your team uses the most.

Workshop Demo - Manage your internal communications at scale

Set up the right systems and processes to manage your internal emails across a global, distributed team, with everything from private campaigns to a shared calendar.

Workshop Demo - Make your existing internal communication tools work even better

We sync with your best source of employee data and your most-used internal communications channels (including Teams, Sharepoint, Slack, and SMS) to make your workflow a breeze.

Workshop Demo - Measure your comms with advanced email analytics

Go beyond open rates to measure the effectiveness of your internal emails, improve your communications strategy, and increase engagement across your company.

Workshop is an internal communications email platform designed to streamline the way you connect and engage with your team. Within minutes, you can easily create, send, manage, and measure engaging internal emails!

Official Downloads

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2026 Internal Communications Trends Report

2025 Internal Communications Benchmarks & Best Practices

G2 reviews are authentic and verified.

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Elizabeth B.

Internal Communications Manager

Enterprise (> 1000 emp.)

2/24/2025

"Workshop: Elevating Our Internal Comms"

5/5

What do you like best about Workshop?

Workshop has been a game-changer for our Internal Communications team. Its intuitive interface and powerful analytics have completely transformed how we communicate company-wide. The drag-and-drop features make creating communications simple and efficient, while built-in stock images, GIFs, and translation tools streamline the entire process.

The ability to save templates and clone emails has significantly simplified the creation of recurring communications and newsletters.

Before Workshop, we had no visibility into how our messages were performing. Now, with user-friendly analytics, I can easily track employee engagement and leverage those insights to develop strategies that boost future engagement rates. Workshop hasn’t just improved how we communicate—it’s helping us communicate smarter. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Overall, I don't have any complaints about Workshop. If I had to change something, I would make the survey feature more customizable and expand the ability to make custom survey questions rather than just rating metrics. Review collected by and hosted on G2.com.

What problems is Workshop solving and how is that benefiting you?

Workshop makes sending communications easier with the drag and drop building features, templates, translations and more. Our company has employees in numerous countries so the translations feature is a game changer. Not having to pay to translate every email has been money and time saving, allowing us to communication in real time with our international employees.

The metrics and analytics made a huge impact on our department. Having visibility to engagement metrics enables us to gauge the success of our campaigns and build strategy to further engagement in the future. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Elizabeth, thank you so much for your fantastic review! We’re thrilled to hear how Workshop has been a game-changer for your Internal Communications team. It’s awesome to know that the intuitive interface, powerful analytics, and time-saving features like drag-and-drop, built-in media, and translation tools have streamlined your process.

The ability to save templates and clone emails is designed exactly to make recurring communications a breeze, and we're glad it's been such a helpful feature for your team.

It’s great to hear that our analytics are giving you the insights needed to drive smarter, more effective communications and boost engagement. Thank you for sharing how Workshop is making such a positive impact on your team’s success!

adoherty@triagestaff.com D.

Front-End Web/Graphic Designer

Mid-Market (51-1000 emp.)

2/21/2025

"Ease of Use"

5/5

What do you like best about Workshop?

Workshop makes it so easy for me to create templates for teams and departments across the company. This ensures that our internal communication stays on brand while allowing others the freedom to create and send emails. The email builder is incredibly easy to use and enables me to design a variety of layouts without needing to write any code. My favorite part is the ability to edit for both desktop and mobile, ensuring our emails look great on everyone’s devices.

Overall, Workshop is constantly improving its product and adding features that make internal communication even easier and more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

The biggest downside I’ve encountered with Workshop is the lack of a way to view all emails that are not attached to campaigns and the inability to restrict some users from editing templates. Both of these concerns have been discussed with the Workshop team, and they were receptive to the feedback, so we hope to see these improvements implemented in the future. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you so much for your positive review! We love hearing how Workshop helps you create on-brand, flexible templates while making internal communication seamless. Ensuring an easy, code-free email-building experience—while giving teams creative freedom—is our goal!

Our team is always working to improve Workshop and add features that make your job even easier. If you have any other requests, please don't hesitate to reach out to support - we're here to help! We truly appreciate your feedback and are so happy to have you as part of the Workshop community!

Luiber R.

Sr. Enginer, IT

Enterprise (> 1000 emp.)

2/21/2025

"Efficient and User-Friendly Internal Email Communication Platform"

5/5

What do you like best about Workshop?

We have been enjoying our experience with this platform for internal email communication. The feature we appreciate the most is how easy and effective it is to send email communications. The interface is intuitive, and the process of crafting and distributing messages is seamless, making it an excellent tool for keeping our teams informed.

Implementing this platform was a smooth and hassle-free experience. The documentation provided was exceptionally clear and well-organized, making the process straightforward. Each task was listed on a dedicated page with links to detailed instructions on how to complete each implementation step.

Customer support is top-notch. Although we have only needed assistance once during implementation, the response time was quick, and the process was hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

One feature we would love to see added is the ability to send calendar invites directly or at least attach .ics files. This enhancement would allow us to communicate events more effectively. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Luiber, thank you so much for the positive review! We're happy to hear that Workshop has made internal comms seamless for your team! We love hearing that the intuitive interface, smooth implementation process, and detailed onboarding documentation set your team up for success! We couldn't be happier that our support team has been able to assist you so quickly whenever you've needed!

We appreciate your feedback regarding the ability to send calendar invites or attach .ics files. It is a great idea, and we've shared it with our product team as we continue to enhance Workshop's capabilities.

We love hearing how Workshop is supporting your IT organization in keeping user informed about feature releases and important updates. We are grateful to be part of your internal comms strategy and look forward to continuing to support your team's success. Thank you for being a part of the Workshop community!

Rob W.

Sr. Manager Corp. Comms/Internal Comms Lead

Enterprise (> 1000 emp.)

2/21/2025

"Perfect tool for internal communications pros to create branded emails"

5/5

What do you like best about Workshop?

VERY easy and intuitive to use if you're familiar with most any rows-based email system. The results are great, with extremely flexible customizations and branding options, media types, etc. The metrics are simple to generate reports if you set up your campaigns properly from the beginning. And if you don't? You can always go back and edit campaigns retroactively. In all, our whole team is thrilled with Workshop and our leadership team appreciates the metrics. The customer support team is always responsive. We use Workshop every day. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Aside from everyone in the organization wanting to use it? LOL. It would be good to have an option for "real" attachments vs. hosted, though it definitely makes sense from a bandwidth conservation perspective why it's structured as it is... just an occasional override would make high-security communications a bit easier. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you so much for the wonderful feedback! We’re thrilled to hear that Workshop is easy to use and offers the flexibility you need for customization, branding, and media options. It's great to know that the metrics and reporting features have been so helpful, and that your team enjoys using Workshop every day!

We’re also glad to hear that our customer support team has been responsive and that the leadership team appreciates the insights. Thanks for the suggestion on attachments – we’ll keep that in mind as we continue to improve. We’re excited to support your ongoing success with internal comms!

Matt S.

Internal Communications

Enterprise (> 1000 emp.)

11/12/2024

"Pleased with Our Long-Term Partnership"

3.5/5

What do you like best about Workshop?

The ease of use and the template library. Our Client Success Team has stepped up to assist us with any issues that have come up. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Backend support with our SFTP Sync could be improved. I believe with our Client Success Manager, this will no longer be an issue moving forward. Review collected by and hosted on G2.com.

Jennifer H.

Sr. Sales Enablement Specialist

Enterprise (> 1000 emp.)

2/21/2025

"Bi-monthly Newsletter"

4/5

What do you like best about Workshop?

I love how I can re-use sections to make the next newsletter easier. It super convenient to see the metrics and we can easily make a yearly campaign for ROI year after year. It's also nice that I can see who opened and clicked and use that for who we might need to reach out to for a follow up! Review collected by and hosted on G2.com.

What do you dislike about Workshop?

This is probably user-error, but if I need to re-arrange the newsletter, I have a hard time. I think it is because I didn't set it up properly from the beginning! I would love to see MORE metrics, for example I see the clicks and the number of clicks per link...but WHO clicked those links. Unless I am looking in the wrong place! Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thank you for your great feedback! We’re so glad to hear that reusing sections and tracking metrics has made your newsletter process more efficient, and that you're able to track engagement for follow-ups. It’s fantastic that Workshop is helping you create consistent newsletters and measure ROI year after year.

We’re excited that Workshop is helping streamline your communications and reach your program users effectively!

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

6/9/2025

"Workshop is helping to transform a non-profit's internal communications."

4.5/5

What do you like best about Workshop?

I love that I can see analytics with every message we send through Workshop. This then allows me to see what pockets of staff we are missing with emails and determine other ways to ensure we are reaching those staff with our messaging. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

I have not come up with a downside to Workshop yet! Review collected by and hosted on G2.com.

What problems is Workshop solving and how is that benefiting you?

Workshop was the first tool we onboarded when developing an internal communications plan. It has been the cornerstone to reaching staff in a consistent, professional way. I love that we are able to see the results of each message and collect emails into campaigns further allowing me to measure the effectiveness of messaging. Our staff have had so many positive things to say about the emails they receive as well. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thanks so much for the kind words! We love hearing that Workshop has become such a key part of your internal comms—and that the analytics are helping you reach more of your team in meaningful ways.

It’s especially awesome to hear your staff are enjoying the emails, too. That’s what it’s all about!

We’re so glad to be in your toolkit, and we’re here cheering you on as you keep building out your strategy. If you ever have ideas, questions, or just want to chat comms—we’re all ears. 💛

— The Workshop Team

Ali C.

Events and Engagement Specialist

Enterprise (> 1000 emp.)

8/8/2025

"Love this platform!"

5/5

What do you like best about Workshop?

The ease of creating reusable email templates with our company's branding. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Automation would be nice - but we are in the works of getting this set up now! Review collected by and hosted on G2.com.

Jennifer M.

Communications and Media Manager

Enterprise (> 1000 emp.)

6/10/2025

"Fantastic Platform with Great Customer Service!"

5/5

What do you like best about Workshop?

The platform is straightforward to use and has excellent functionality and features. We onboarded back in 2023 and have been extremely happy ever since with email and SMS. Additionally, the entire team is invaluable. You can tell they have a great culture and enjoy what they do. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

I have nothing negative to say about the Workshop. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Jennifer,

Thanks so much for the thoughtful review! We’re glad the platform has been easy to use and delivering real value, especially with email and SMS. It's great to hear that your experience since onboarding in 2023 has been a strong one.

We really appreciate the shoutout to the team as well. We care a lot about the work we do, and it's great to know that comes through.

Thanks again for being a part of Workshop!

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

11/4/2025

"Effortless Communication and Insightful Data, Still Exploring More"

5/5

What do you like best about Workshop?

Streamlining communication across groups while being able to send visually appealing emails with links, attachments and webinars. The data insights are also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Workshop?

Nothing that I can think of right now. I am still exploring all of the features. Review collected by and hosted on G2.com.

Response from Cassandra Brooks of Workshop

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Thanks so much for your thoughtful review! We’re thrilled that Workshop is helping you streamline communication and create engaging, visually appealing messages. 💛

We’re glad you’re finding the insights helpful, too — and we can’t wait for you to explore even more features as you go. If you ever have feedback or ideas, we’re all ears! 🎉

- Cassandra