Vi claims they offer "Truly Unlimited" calls on their pre-paid recharges. I fell into their trap and recharged my phone with Rs 219. On this unfortunate day, I wanted to speak with the customer service at my Axis Bank. On calling them, the machine replied saying there is insufficient balance in my Vodafone account. I got in touch with the Vi customer agent and they said Axis Bank's customer service number is a chargeable number and you'll have to load minutes for that over and above the recharge I just made.
My mom uses the Jio network and I was amazed when I could reach Axis Bank's agents without any additional recharge, other than the monthly Rs199.
In one more such incidence, I had to make a call to a school in the US from India. I recharged my Vi card with their international plan of Rs 295/- and it promised me 40 minutes of international calling. When I tried reaching out to my school, the same message flashed again saying I have insufficient balance in my account. I spent another 100 bucks to top up my balance. These got exhausted by the time I entered my details and reached the person from the school.
I again leaned back to my mum's jio network. Recharged her card by Rs500 for international calls. As promised I was given what the plan claimed and I got my work done.
Until now, I would swear by Vodafone's name and when everybody was running to get themselves a Jio card, I stuck around with my Vodafone one.
But all these instances and many more from the past have left me with a sour taste in my mouth and I have decided to port my Vodafone number to a Jio network permanently.
I sincerely hope that the Vi owners stop making a fool out of all of us and get their priorities sorted. Review collected by and hosted on G2.com.