Cornerstone OnDemand Reviews & Provider Details

Name: Cornerstone OnDemand
Rating: 4.3 (9 reviews)

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User Insights

Average based on 9 real user reviews.

Typical contract price

$0k - $0k

Per Year

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Henri-Claude M.

Global HRIS Lead

Enterprise (> 1000 emp.)

8/27/2024

"Cornerstone on Demand : The best HRIS tool to manage your Talent"

4/5

What do you like best about Cornerstone OnDemand?

Admin interface

Security role Architecture Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

Some CORE HR features are missing

Analytic tool can be improved Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone OnDemand:

Prepare the future HRIS deployment by standardizing your HR process.

Internalize your admin skills Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

CSOD helps us to digitalize our learning process in a worldwide manner.

We also use CSOD for Recruiting and Performance management! Review collected by and hosted on G2.com.

neha g.

Software engineer

Small-Business (50 or fewer emp.)

10/29/2022

"Cloud based"

5/5

What do you like best about Cornerstone OnDemand?

Cornerstone is a global leader of cloud based talent management software solutions Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

Heavy demand and cost customer reliable compenssion and on goals Review collected by and hosted on G2.com.

James D.

System Administrator

Mid-Market (51-1000 emp.)

6/27/2022

"A Must Have Business Tool!!!"

4.5/5

What do you like best about Cornerstone OnDemand?

The ability to manage digital assets with AI Image recognition technology. It manages Social media presence whenever on the go. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

Cornerstone OnDemand has been a game changer in our company. It has impacted our organization positively and hardly have we experienced and difficulties. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone OnDemand:

Cornerstone OnDemand has proved to offer affordable transition inline with customer needs. It is an excellent software that has friendly and powerful interface that allows for management of personal and business accounts. Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

Cornerstone OnDemand is a professional tool designed for media management and advertisement for franchisemements and agencies. It is a solution that allows us create, manage, engage and report on all activities across our networks. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

12/17/2021

"A Solution for Our Needs"

4.5/5

Describe the project or task Cornerstone OnDemand helped with:

Modernizing and streamlining our performance management processes in a single location with ease and efficiency. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

The support team is available 24 hours a day, 7 days a week so I can always get help no matter when I need it. The system is user-friendly for both administrators and end users. They accept suggestions for improvement ("enhancement requests") so the product continues to get better and better all the time as they evolve to meet their customers' needs. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

The ability for multiple users to be working on an appraisal form at the same time would be nice without them having to send it back and forth to each other within the system. The ability to more easily track enhancement requests would be nice. Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

It has allowed us to streamline our performance management processes and to keep the historical data housed in one location. Our employees like using the system and it effectively meets our needs. Review collected by and hosted on G2.com.

Mark S.

Self Employed

Mid-Market (51-1000 emp.)

12/7/2021

"CSOD can make you a Superstar!"

5/5

Describe the project or task Cornerstone OnDemand helped with:

We converted our LMS / Performance / Recruiting to CSOD. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

Ease of configuring the platform for the unique needs of your organization. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

It can be complicated to find all the working parts to adjust to get the desired result. There are a lot of connected components, with each able to be configured. So it takes commitment to knowledge to be able to accomplish things. Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

Compliance tracking and prompting to complete training required for compliance. The reporting features have allowed us to see deeper and take more meaningful actions that support the business than ever before. Review collected by and hosted on G2.com.

Joe I.

Operations Analyst

Enterprise (> 1000 emp.)

2/9/2022

"Cornerstone for Annual Compliance Training"

5/5

Describe the project or task Cornerstone OnDemand helped with:

Use Cornerstone to house Annual Compliance Training and track employee participation. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

Ease with we could set up different curriculums, load videos, and reports to track employee completion. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

Complex configuration options try to consider every way the product is used. The configuration options were sometimes tricky to navigate. Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

We've achieved a disciplined approach to delivering training and an accurate way of tracking completion. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

3/19/2021

"Good Product, Terrible Product Support"

2/5

Describe the project or task Cornerstone OnDemand helped with:

Note that we are currently only using the performance module. Cornerstone was an great product that in theory solved our performance needs (mainly, moving off of a paper process) while also allowing improvements such as competency models, goal alignment, 360 evaluations, improvement planning, and more frequent check-ins. In practice, we are a three years into using the system and partly due to the complexity of all the theoretically great features, have been slow to roll out the system to end users. For performance management, the setup and general UI isn't intuitive for a system that isn't used on a daily basis, and we have needed to invest much more time in training and change management than initially planned. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

The product is feature-rich, but be sure to have plenty of resources dedicated to every aspect of your use case. And other than large system outages or issues, be ready to handle technical issues internally. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone OnDemand?

While it does seem possible (though on a longer timeline) to eventually roll out additional features and greatly enhance performance management for all our users, another issue compounding the slow rollout speed is answer to technical tickets when we submit them to Cornerstone's Global Product Support. We do continue to put these in on the offhand that we get a helpful answer or a fix, but other than system outages, we rarely get help this way. The support for technical issues feels outsourced, and the technicians answering questions rarely seem to be familiar with Cornerstone any more than one of our users. Due to this supporting being our first point of contact, we usually spend an extraordinary amount of time going through the motions with this team, until we finally escalate to our specific product support contact (who is usually much more helpful; if there isn't a fix, she is usually able to offer us workarounds or explanations for system issues). Review collected by and hosted on G2.com.

What problems is Cornerstone OnDemand solving and how is that benefiting you?

We have been able to largely move our staff off paper evaluations and make our entire process of feeding scores and storing evaluation documents automatic, which has removed a huge burden from our HR team. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Enterprise (> 1000 emp.)

1/4/2022

"Robust LMS System"

4/5

Describe the project or task Cornerstone OnDemand helped with:

We integrated our Phishing Simulation and Training software with Cornerstone OnDemand to automatically assign training in Cornerstone OnDemand for each phish failure. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

Cornerstone OnDemand has a nice REST API with great documentation Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

10/12/2020

"User Friendly"

4.5/5

Describe the project or task Cornerstone OnDemand helped with:

We were recently launched ILT and Cornerstone OnDemand was a big help with the videos and forums we can interact with. Review collected by and hosted on G2.com.

What do you like best about Cornerstone OnDemand?

Videos and forums. Also like how easy it is to find what you are looking for. Review collected by and hosted on G2.com.