Vagaro Reviews & Product Details

I like all the features included in vagaro. The pos system, the forms, especially marketting. the daily deals and advertising your business on vagaro's website/app Review collected by and hosted on G2.com.

1.when i was looking to link quickbooks with vagaro i was under the impression that I would get quickbooks through vagaro and not have to already had have QuickBooks.

2.Having to choose between capturing credit card or deposits. we should be able to assign deposits to certain services and also capture a credit card.

3. Being able to access checkout and charge like square, because sometimes i do events where i dont have to make a client portall

4. being able to send invoices like paypal, also for events where i'm hired out and i don't have a specific service that i charge for. Review collected by and hosted on G2.com.

It is easy to set up services and classes, and then add them to the calendar. I've been able to get my clients used to it fairly quickly. I feel they did a good job transitioning the Schedulicity people over. They were at a disadvantage because I was really happy with Schedulicity, but they made me a believer that Vagaro could meet my needs. Review collected by and hosted on G2.com.

The only thing I really miss is the ability to send messages easily from the classes. I would rather there be a bucket for attendees instead of having to edit the class to see the roster. In Schedulicity, I could open the class, view the roster, and then send the group content they need to know for class. That feature was something I used quite often, and it was included in my monthly fee. Those features cost extra in Vagaro, so it requires more manual work. At this time, it is cost-prohibitive to add those extra expenses. Hopefully, one option will present itself to make it work more easily. Review collected by and hosted on G2.com.

I like the multiple features and options when it comes to scheduling, credit card deposits, calendar merging features, organizing my business. Review collected by and hosted on G2.com.

What I dislike about Vagaro:

What I dislike most is paying a monthly subscription to drive clients to my website, only for those clients to then be shown other salons in my area that are also paying for the same platform. I appreciate the features Vagaro offers, but this creates a frustrating experience for business owners trying to build their own brand and customer base. In the future, this may lead me to consider other platforms, such as GoHighLevel, that offer a more personalized experience without requiring me to build a separate website. Review collected by and hosted on G2.com.

very user friendly. covers all my needs for my business. very few glitches Review collected by and hosted on G2.com.

The calendar layout. It is very hard to distinguish between the lines, especially if you're looking at a week view. It would be great to have a thick line (Horizontal) for the each hour line mark, slightly thinner for 30 minute line mark and then the thin for 15 min line mark. Then have the days of the week slightly different. ie: Monday lighter, Tuesday shaded slightly, Wednesday lighter, etc. Also it would be nice when looking at 2 or more employee calendars that there would be and thick solid line (Vertical) between the week view calendars, so that you can see when one employees week ends and the other begins. it all runs into each other. ie: when trying to schedule a couples appt with 2 employees, is very hard to distinguish between (let's) Fridays schedule for both. It all just blends into each other. Review collected by and hosted on G2.com.

I love how Vagaro keeps everything organized in one place — appointments, client notes, payments, and reminders. The automated texts and emails save me a lot of time, and the professional look of the booking system makes a great impression on clients. It really helps my business run smoothly and feel more professional. Review collected by and hosted on G2.com.

Sometimes the system feels a bit complicated at first, especially when setting up services and forms. There’s a learning curve, and a few features could be more intuitive. Also, clients sometimes get confused because they need to create a Vagaro account to book. But once everything is set up, it works great overall. Review collected by and hosted on G2.com.

The program is well thought out to include required parameters for client bookings to include a credit card on file, no-show tracking, and text message reminders. The back end is also user friendly for setting up service menus and inventory tracking. Review collected by and hosted on G2.com.

I do wish that the customer reviews were integrated with Google somehow. Review collected by and hosted on G2.com.

Vagaro allows me to fully operate in my zone of holistic wellness. I can focus on client care, program development, and growth while the system manages bookings, packages, retail, and automation behind the scenes. Review collected by and hosted on G2.com.

Square & Vagaro don't sync automatically. I have to choose one or the other. Vagaro does not offer a full banking service like Square (Block) Review collected by and hosted on G2.com.

The user interface is very simple, and online booking is a breeze for clients. Review collected by and hosted on G2.com.

Nothing so far. I love everything about Vagaro! Review collected by and hosted on G2.com.

It's easy to use and being the only employee at our gym it does everything for me. Review collected by and hosted on G2.com.

It's not always easy for customers to update their credit card information and sometimes when they do it doesn't always update on my side. Review collected by and hosted on G2.com.

Vagaro is much better than the previous booking system that I used. Clients report being better able to book appointments and it my colleagues also have no issues using the platform. The previous platform we used was too complex. Review collected by and hosted on G2.com.

There isn't much that I don't like about Vagaro. Review collected by and hosted on G2.com.