--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1388 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1388 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,388 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. (336 reviews) - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. (323 reviews) - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. (257 reviews) - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. (141 reviews) - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. (93 reviews) - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. (79 reviews) - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. (58 reviews) - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. (57 reviews) - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Solid product, more clarity on message length before purchase **Rating:** 4.5/5.0 stars **Reviewed by:** Eric D. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** Simple to use and was easy to implement for my team. **What do you dislike about Textedly?** More clarity needed about message length before buying **What problems is Textedly solving and how is that benefiting you?** We wanted to engage our salesforce in a different way. We have gotten good feedback so far. **Official Response from Emily O.:** > Hi Eric, We're thrilled to hear that Textedly has been helpful in engaging your salesforce and that you've received good feedback so far. We appreciate your feedback about the need for more clarity on message length before purchasing, and we will take this into account for future enhancements. Thank you for being a valued customer! Best, Emily ### 2. Seamless Texting Service with Quick Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shelbi M. | Manager - Tickets & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Textedly?** Easy to send texts to large or small groups. Great for customer relations management. **What do you dislike about Textedly?** I'd like to be able to paste a list of numbers to text when I want to target a smaller group, but can still accomplish this with the tags option. **What problems is Textedly solving and how is that benefiting you?** Our clientele doesn't often check email so text reminders help reach more of our customers. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use for sending texts to both large and small groups, and that it's been helpful for your customer relations management. Best, Ally ### 3. Great experiences with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Textedly?** It is very easy to navigate, just an all around great website to allow me to connect to my customers more. **What do you dislike about Textedly?** Finding the invoices was a little tough at first, but since then nothing else really. **What problems is Textedly solving and how is that benefiting you?** They help to keep my customers going when they are busy. A text back for them is a lot easier than a call and saves the customers a lot of time as well. **Official Response from Emily O.:** > Hi there, Thank you for sharing how Textedly helps in keeping your customers engaged and saving them time. We strive to provide efficient communication solutions for businesses. Best, Emily ### 4. Costumer service is 10/10. **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Textedly?** Everything. Saves so much time communicating upcoming events with my friends and family. The customer service is the best. They are quick to respond and are extremely helpful! **What do you dislike about Textedly?** Nothing so far. Everything is smooth sailing. **What problems is Textedly solving and how is that benefiting you?** Communicating with my database of leads quickly and efficently. I do a ton of fun events and giveaways and it saves so much time and money on postage to send invites or changes through textedly!! Helps keep front of mind to my clients. LOVE!! **Official Response from Ally Archer:** > Hi Tonya, We're thrilled to hear that you're enjoying our customer service and finding Textedly to be a time-saving solution for communicating with your friends and family. Thank you for your positive feedback! Best, Ally ### 5. Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Textedly?** I had an issue with my account, I could not get my approved but I had a Textedly account before. I thought to email an old Representative, Paige and she literally emailed me back within the hour. She investigated why I was not being approved and helped me get registered again the next day! **What do you dislike about Textedly?** I do not like that textedly does not save a customer's old account atleast 6 months. In My case I come back when I need it most. Everytime I come back there are problems getting me logged in. **What problems is Textedly solving and how is that benefiting you?** I can text multiple customers all at once. This saves me time, effort, and gets the message out their faster. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Paige was able to assist you promptly and efficiently! We're glad to hear that Textedly has been beneficial for your business in reaching multiple customers at once. Thank you for your business! Best, Emily ### 6. Very clear and definite answer to help the issue. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Textedly?** It is very easy to use if you are using their templates and guidelines properly. Also, their response in the chat was very quick and helpful. It has different many feautures which is great and come in handy. We will use textedly very often so we can communicate with our participants. **What do you dislike about Textedly?** It is a little difficult finding contacts based on Tags because the tags are not searching your list of contacts. **What problems is Textedly solving and how is that benefiting you?** It is helping us to stay in contact and update our customers about what is going on in our organizations. it is helping also with letting know our participants with future practices and game days **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our chat support was quick and helpful. We appreciate your feedback about the difficulty in finding contacts based on tags, please chat in so one of our associates can assist you. Thank you for using Textedly to stay in contact with your customers and participants! Best, Ally ### 7. Updating payment information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Textedly?** Emily helped update my account, and she was very efficient and professional in her job. She made the process very easy. I was able to make the payment quicker than I'd expected because of her help. **What do you dislike about Textedly?** I can't think of anything. Keep up the good work. I am very impressed with your services. **What problems is Textedly solving and how is that benefiting you?** Students at Fordham University get to find out about upcoming events through this service and it is helpful to them because many of them are looking for employment. With this tool, they are not only informed via email, they get to receive text messages on their phones which most carry regularly. **Official Response from Ally Archer:** > We're delighted to hear that you had a great experience updating your payment information with us. Thank you for your kind words, and we're committed to maintaining the high level of service that you've come to expect from Textedly. Best, Ally ### 8. Textedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Emilee M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Textedly?** I enjoy that I can communicate any business updates with my 4 locations so that our employees know all the latest information. **What do you dislike about Textedly?** Sometimes I struggle logging in, other than that I love it! **What problems is Textedly solving and how is that benefiting you?** We struggled now having our employees all on the same page and now we are able to send out mass texts so everyone is on the same page. **Official Response from Emily O.:** > Hi Emilee, Thank you for sharing your experience. We're happy to hear that Textedly is solving your communication challenges and benefiting your business. Best, Emily ### 9. Very happy with the service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** I am not terribly proficient with technology but I find textedly easy to use. **What do you dislike about Textedly?** support, when I need it, is sometimes not immediate. **What problems is Textedly solving and how is that benefiting you?** provides easy way for our members to communicate with us **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Textedly provides an easy way for your members to communicate with you. We appreciate your feedback and will continue to work to provide fast support. Thank you for being a valued customer! Best, Emily ### 10. Very helpful!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Textedly?** I love that I am able to send blast texts very easily. Have responses and communicate with a large number of people **What do you dislike about Textedly?** The limit of characters is sometimes difficult when trying to write a text **What problems is Textedly solving and how is that benefiting you?** It is solving the fact that people don’t feel the communication is personalized and it is greatly benefiting us by allowing us to select people **Official Response from Ally Archer:** > We're glad to hear that you find Textedly helpful for sending blast texts and communicating with a large number of people! Best, Ally ### 11. Great, Affordable Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah K. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Textedly?** Textedly was a great, affordable option for us to use as a method to communicate with all of our restaurant employees about service updates, staff meetings, and important announcements. After our business closed, Textedly's customer service was wonderful to work with and made the transition process seamless. **What do you dislike about Textedly?** Back end use was a little bit confusing at first, but we were able to train our admin staff and had no further issues with use. **What problems is Textedly solving and how is that benefiting you?** Communication with all employees at once. Ensuring ease of communication. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a great, affordable communication tool for your restaurant. We're glad our customer service team was able to provide a seamless transition for you. Thank you for your feedback! Best, Ally ### 12. It's a good service that systemizes your business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Textedly?** Mass texting groups are easy to keep track of and simplify **What do you dislike about Textedly?** The cost for paying for every add on and personalization can be a lot. **What problems is Textedly solving and how is that benefiting you?** Communicating with thousands of people all at the same time **Official Response from Ally Archer:** > Thank you for sharing how Textedly has helped you communicate with a large audience efficiently. We're committed to continually improving our services to meet your needs. Best, Ally ### 13. Why I choose working with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. "Bro.Steve" H. | Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Textedly?** They have a great price, they are nice people and they do what they can to help make things happen well for you. They have a great working system and so many areas that I'm still learning about. I have gotten to know my reps more and its good when the same people help you from time to time. **What do you dislike about Textedly?** The opt in sign in system is an extra step which takes up time. One of the main issues for me is the credits add up pretty fast, If I use a photo that takes up a lot of credits and most people like photos, so it limits me on how many times I can use the system. But the other side is the staff is great. **What problems is Textedly solving and how is that benefiting you?** It helps me reach my audience of people. **Official Response from Ally Archer:** > We're glad to hear that you are enjoying our great pricing and helpful team. We appreciate your feedback about the opt-in sign-in system and the credit usage, and we will take it into consideration for future improvements. Best, Ally ### 14. Ensuring Safety in Hard Times **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah S. | ROM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** We used textedly to ensure our team was safe during this year's hurricanes. The customer service is EXCELLENT! We were able to hear back from everyone quick and easily without interruption. **What do you dislike about Textedly?** The login is cluckly and takes forever with getting in through email and text verification. Uploading a list of folks to text was a little tricky since it has to match exactly as is on the template. **What problems is Textedly solving and how is that benefiting you?** We needed a quick and easy way to get well being messages out to our employees. Textedly provided us a platform that was easy and everyone already has texts so they didn't have to download any additional apps. **Official Response from Ally Archer:** > Hi Hannah, We're thrilled to hear that Textedly helped ensure the safety of your team during the hurricanes. Our team is dedicated to providing excellent customer service and we're glad to hear that it made a difference for you. Best, Ally ### 15. Pretty great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Textedly?** The User interface is amazing and easy to understand and use. The level of support and quick turnaround is also above average. **What do you dislike about Textedly?** I'd like to be able to onboard without the phone call. Although it was great customer service, coordinating times made it slightly inconvenient. Some features are not available to 'test' before using - like the drip campaign. I'd like to see the interface and how it works before purchasing. **What problems is Textedly solving and how is that benefiting you?** The ability to use a platform for marketing and also let cutomers reply. There are not a lot of great options to keep conversations over text like this through an app. **Official Response from Ally Archer:** > We're glad to hear that you find our user interface amazing and easy to use. We appreciate your feedback on the onboarding process and the availability of features for testing. We will take this into consideration for future improvements. Best, Ally ### 16. Great service and answered my questionrightaway. **Rating:** 4.5/5.0 stars **Reviewed by:** Andy M. | Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Textedly?** Just started using it, but like the text option. **What do you dislike about Textedly?** How to get text up and running. Had to do a lot of steps that was not clear . **What problems is Textedly solving and how is that benefiting you?** Mass communication to our workers quickly. **Official Response from Ally Archer:** > Thank you for the positive feedback! We're glad to hear that our service was helpful and that you like the text option. We apologize for any confusion in getting the text up and running, and we're constantly working to improve our onboarding process. We appreciate your feedback and are committed to making the experience better for all our users. Best, Ally ### 17. Parker was great to talk to and was fast **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca R. | Children’s ministry director., Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Textedly?** How easy it was to sign up and how quickly they got back to me **What do you dislike about Textedly?** Nothing so far. I’m just excited to get to use it more. **What problems is Textedly solving and how is that benefiting you?** So a different groups I have to communicate to this makes it quick and easier than trying to text someone one on one. **Official Response from Emily O.:** > Hi Rebecca, Thank you for the positive feedback! We're glad to hear that Parker provided fast and helpful assistance. We hope you continue to enjoy the ease of signing up and using Textedly for your group communications. Best, Emily ### 18. Fast Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Madison C. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Textedly?** The chat feature is easy to use and you are matched with an actual agent much faster than most other websites that offer similar services. **What do you dislike about Textedly?** Some of the profile functions you would think you would be able to access manually seem to be feautures you can only modify via speaking with an agent. Not a huge deal, just different. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping our company send mass text emails when they are necessary with ease. We get client contact data from our main software that Textedly was easily able to upload into contacts to send messages to. We are also able to filter these contacts by keywords easily in Textedly, which is an important feature for us. **Official Response from Ally Archer:** > Hi Madison, We're glad to hear that you find our chat feature easy to use and that you are matched with an actual agent quickly. We strive to provide fast and efficient customer service. Best, Ally ### 19. It was good for what it was good for. **Rating:** 3.5/5.0 stars **Reviewed by:** Erin P. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** It was pretty user friendly. There wasn't really anything I tried to do that I couldn't understand on my own without needing to google it or look up a forum or how-to within the website. Customer support was okay.. I didn't really like feeling like I was talking to a robot or AI. The features were alright. It was pretty straight forward. Adding a contact into the database was pretty seemless too.. Trying to import more than one contact could've been a helpful feature seeing that our facility had over 400 members, but I had to add each one individually. We used it pretty often as it was the only SMS provider that we had until we found one for much cheaper. **What do you dislike about Textedly?** The prices were pretty steep compared to their competitors. **What problems is Textedly solving and how is that benefiting you?** Communicating quickly to our members was eased by using this platform. **Official Response from Ally Archer:** > Hi Erin, We're glad to hear that you found Textedly user-friendly and straightforward. You are able to bulk upload contacts! Please chat in and our support staff will walk you through how to do that! Best, Ally ### 20. Fabulous Followup and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Dameon T. | Operations officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Textedly?** The communication in the package and fast tech support **What do you dislike about Textedly?** Nothing really. Any problems were resolved quickly and tech support was on the job. **What problems is Textedly solving and how is that benefiting you?** Mass Effective communication with my customers **Official Response from Emily O.:** > Hi Dameon, We're thrilled to hear that you appreciate our communication and fast tech support. We strive to provide top-notch service to all our customers. Thank you for your business! Best, Emily ### 21. The customer service is outstanding - and the system works perfectly for our customer notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Textedly?** The ability to communicate with our customer base quickly **What do you dislike about Textedly?** The verification hurdles are tough- but totally understand why they are required **What problems is Textedly solving and how is that benefiting you?** We had a need to communicate with all our customers quickly - such as weather delays, breakdowns, route changes, etc - We can take 3 minutes and notify all of our customers keeping them informed. Communication is the key **Official Response from Ally Archer:** > We are thrilled to hear that you find our customer service outstanding and that Textedly works perfectly for your customer notifications. We appreciate your feedback and are glad to hear that the ability to communicate with your customer base quickly is beneficial to your business. Best, Ally ### 22. IF YOUR CONSIDERING IT , DO IT! **Rating:** 5.0/5.0 stars **Reviewed by:** annette r. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Textedly?** this has enhanced my communication with my customers, they love it and so do we, we love how easily we can communicate with our customers without using a group text it's amazing , customer support has been helpful to me and very friendly. **What do you dislike about Textedly?** there is nothing bad I can say about textedly **What problems is Textedly solving and how is that benefiting you?** I actually use this for several reasons, pricing changes, weather alerts, closures and events . just overall communication with my customers and employees. ### 23. GOOD **Rating:** 4.0/5.0 stars **Reviewed by:** will z. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Textedly?** It works. Effective way to communicate with a large number of people. **What do you dislike about Textedly?** the UI is a little complicated and not as simple as i would like. **What problems is Textedly solving and how is that benefiting you?** Use as notification system on construction site. Allows us to send messages to everyone onsite with special announcements or emergency notifications. **Official Response from Emily O.:** > Hi Will! We're glad to hear that Textedly is effectively helping you communicate with a large number of people. We appreciate your feedback about the UI and will take it into consideration for future improvements. Best, Emily ### 24. Excelent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Clinton D. | Assistant Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Textedly?** Being able to text a group of individuals in a few minutes and then receiving individual responses back for storm restoration is great! **What do you dislike about Textedly?** The character count is interesting. In todays world you can send the longest messages you'd like and not have to worry about it. The characters limit reminds me of 2005 on my Nokia brick. **What problems is Textedly solving and how is that benefiting you?** Emily helped explaining the Characters and the usage and then helped shorten our company name. **Official Response from Ally Archer:** > We're glad to hear that you find our service excellent for storm restoration communication. Thank you for your feedback! Best, Ally ### 25. Textedly is the way to go **Rating:** 5.0/5.0 stars **Reviewed by:** Christen N. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Textedly?** My favorite FAVORITE feature is how easy it is to send photos. The ability to send fun announcement or promo graphics dramatically improves our ability to market and promote to people who have subscribed and want that info. (Textedly is also very careful to prevent inappropate images being sent and is responsive to reports!) **What do you dislike about Textedly?** This isn't really their fault, but it's very easy for users to accidentally make a permanent mistake with keywords. Once you set a keyword you CANNOT change it. They are clear about this on their website, but it might help to have a second confirmation screen "Are you SURE? Yes/No" that tells users how irreversible it is and maybe gives examples of successful keywords so they don't choose one they regret. **What problems is Textedly solving and how is that benefiting you?** I know they are solving some issues with Keywords, BUT they were very kind help me problem solve alternative options. **Official Response from Ally Archer:** > Hi Christen, We're thrilled to hear that you love our photo sending feature and find it beneficial for your marketing efforts. We appreciate your feedback about the keyword setup process and will definitely take it into consideration for future improvements. Thank you for choosing Textedly! Best, Ally ### 26. Customer communication using Textedly **Rating:** 4.5/5.0 stars **Reviewed by:** Karen R. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Textedly?** It is easy to generate a message and send out. **What do you dislike about Textedly?** The difficult component of Textedly is the pricing structure in addition to the difficulty to set up and use initially. It would have been helpful to have a User Guide with step by step guidance. **What problems is Textedly solving and how is that benefiting you?** Textedly would solve getting message out to a customer group. **Official Response from Emily O.:** > Hi Karen, We're glad to hear that you find Textedly easy to use for generating and sending messages. We appreciate your feedback and will take it into consideration for future improvements. Best, Emily ### 27. All seems good **Rating:** 4.0/5.0 stars **Reviewed by:** Patty M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Textedly?** Being able to send out flash sales to my customers. Love how reliable it is. **What do you dislike about Textedly?** The price. I feel like it should be cheaper and I would definitley refer other businesses to it. **What problems is Textedly solving and how is that benefiting you?** Being able to get th word out quick. We do use Facebook as well but sadly the online platform is becoming overwhelming so people are tuning ads out. **Official Response from Ally Archer:** > Hi Patty, We're glad to hear that you are enjoying the reliability of our service and finding it useful for sending out flash sales to your customers. We understand your concern about pricing and strive to beat our competitors! Thank you for considering referring other businesses to Textedly. Best, Ally ### 28. Works great when it actually works. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura V. | Dispostions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Textedly?** Very convenient, I like the extension. Make it easy to use for work and reaching out to clients. **What do you dislike about Textedly?** Make the extension work better with Microsoft Edge. Every time you do an update, I have uninstall and reinstall the extension to get it working properly. **What problems is Textedly solving and how is that benefiting you?** I like how it integrates into Podio. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly convenient and easy to use for reaching out to clients. We apologize for the inconvenience with the Microsoft Edge extension and will work on improving its compatibility with future updates. Best, Ally ### 29. They have GREAT customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Textedly?** Sara is very responsive and knowledgeable! She is great to work with ;-) **What do you dislike about Textedly?** I would like to be able to text photos or pdf files. **What problems is Textedly solving and how is that benefiting you?** It is crucial to communicate via text to our employees quickly. **Official Response from Ally Archer:** > Hi Michelle, We're so pleased to hear that Textedly has been a great tool for sorting and communicating with your English and Spanish speaking employee groups. Thank you for sharing your positive experience about Paige, she is the best! Best, Ally ### 30. Easy to use and set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Textedly?** It's a simple straightforward product that works well for my needs. Customer service was super helpful setting up my account. **What do you dislike about Textedly?** Downside is that you cannot personalize texts with the person's name. **What problems is Textedly solving and how is that benefiting you?** Time saver **Official Response from Emily O.:** > Hi there, We're glad to hear that you found Textedly easy to use and set up! Our goal is to provide a simple and straightforward product that meets your needs. We do offer a way to personalize texts under the app store if you would like to give this feature a try! Please reach out to support if you need any assistance here. Thank you for your business! Best, Emily ### 31. Exactly what our small business needed for employee communication **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** I like how I can easily create messages and receive responses back when necessary. The customer service help has been top notch and so helpful. Pleased with ease of transition to group texts and integration into our company. The website platform is very straight forward and clear about what costs what and features available for upgrade. **What do you dislike about Textedly?** Dislike the price for certain accommodations, but quite frankly Textedly is overall the WINNER of competitiveness on pricing. So even my only dislike is not fair to post as a dislike. **What problems is Textedly solving and how is that benefiting you?** Avoiding overwelming group messages to our team and ignored emails to our field employees. **Official Response from Ally Archer:** > Hi Desiree, We are delighted to hear that Textedly has been beneficial for your small business by avoiding overwhelming group messages and ignored emails. We appreciate your feedback and are committed to providing competitive pricing and excellent customer service.\ Best, Ally ### 32. TEXTEDLY AWAY! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Textedly?** The app makes it easy to populate your audience and it is even easier to communicate with them. Whether you need to send a mass text to 10, 100 or 500 people, this app is for you! Simply select the contacts you would like to text, type your message, and TEXTEDLY AWAY!!!! It's that simple. The app gives your audience the opportunity to opt out if they do not want to see messages, it autopopulates the required headers for all text messages, and the dashboard is easy to read and understand. What a GREAT APP!!!! **What do you dislike about Textedly?** I have had no real issues with the app. I had an issue with my logon at one point but the support team was very responsive, on a weekend at that, and they resolved the problem within a very short period of time. You will not regret getting this app!!! **What problems is Textedly solving and how is that benefiting you?** We have a large civic association membership with over 600 members. We had no way of broadcasting a quick message for residents. Email would not reach our members in a timely manner so we needed a tool that would allow us to reach them for a quick communication. Textedly solves that for us. We are now considering using it for weather alerts, water quality alerts, and special community notices. **Official Response from Ally Archer:** > Hi Samuel, We're thrilled to hear that Textedly has been such a valuable tool for your civic association's communication needs! Thank you for sharing your positive experience with us. Best, Ally ### 33. Textedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly J. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Textedly?** I love the platform and customer service. I can communicate with our team with essential updates and it takes less than a minute to do. I also love that I can tag my team so it is easy to filter. **What do you dislike about Textedly?** I don't have any dislikes with Textedly. **What problems is Textedly solving and how is that benefiting you?** Ease of use and time saver. **Official Response from Ally Archer:** > We're thrilled to hear that you love our platform and customer service! It's great to know that Textedly is helping you communicate with your team efficiently and effectively. Best, Ally ### 34. Great Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Textedly?** We love that we can use textedly to remind our parents of upcoming events or important reminders. The ability to tag a person for a group is so helpful. **What do you dislike about Textedly?** The limit on the length of texts and ability to add pictures. **What problems is Textedly solving and how is that benefiting you?** instant communication **Official Response from Ally Archer:** > We're glad to hear that you find Textedly helpful for reminding parents and tagging group members. Please chat in as you can add pictures to any text and the limit of characters is very large! Best, Ally ### 35. The Only Text Marketing Software I suggest to my clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Hope S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Textedly?** Customer Service is great and it is super easy it is to use. Pricing is very competitive and my clients also love it! **What do you dislike about Textedly?** Sometimes analytics will show up that the text was sent out, and technically it has been but it may not have been received by the subscriber because sometimes the numbers need to be refreshed. When this has happened I have been given the texts back to re-use but this is why I always include a number in the subscriber list I can watch to make sure texts are successfully received. **What problems is Textedly solving and how is that benefiting you?** Staying on budget for smaller businss owners. **Official Response from Ally Archer:** > Hi Hope, We're thrilled to hear that you and your clients are enjoying Textedly's customer service and user-friendly platform. We appreciate your feedback about the analytics and will work to improve this aspect of our service. Thank you for choosing Textedly! Best, Ally ### 36. Solid Texting with many strong features **Rating:** 4.0/5.0 stars **Reviewed by:** Tony F. | Director of Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Textedly?** Simple implementation. the ability to create templates with our branding is a big plus. Just starting to implement the drip feature for cadences. Intuitive interface and very responsive support **What do you dislike about Textedly?** Wish there was a was to put hyperlinked text in the messages but this maybe a mobile carrier restriction. **What problems is Textedly solving and how is that benefiting you?** Additional marketing touchpoint. Reminder for webinars **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to implement and that our branding templates are a big plus for you. We're also happy to hear that you are enjoying the intuitive interface and responsive support. The hyperlink is in fact a mobile carrier restriction! Best, Ally ### 37. Fast response, helpful articles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Textedly?** Helpful articles from auto reply while waiting to talk to support time. Normally I don’t like the auto response but it’s actually helpful **What do you dislike about Textedly?** I wish the keywords would prevent duplicate entries **What problems is Textedly solving and how is that benefiting you?** Helping with fast promotion **Official Response from Ally Archer:** > We're glad to hear that you find our auto reply articles helpful! We strive to provide valuable resources to our customers while they wait for support. We appreciate your feedback about the keywords. We are working on addressing that issue in our rebuild! For now, if you have the first and last name on the contact, that will avoid the number being duplicated! Best, Ally ### 38. Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Textedly?** The platform it self is very easy to use. Customer service has always been very helpful when needed (needing help with content or account management) **What do you dislike about Textedly?** Sometimes there is a glitch when uploading contacts for a multi message text, this can cause some additional time spent on the task at hand. **What problems is Textedly solving and how is that benefiting you?** We use Textedly when we have live launches in our business. We use the platform to sent reminder text with links to the live trainings. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our customer service has been helpful for you. We apologize for any inconvenience caused by the glitch when uploading contacts for multi-message texts, and we are continuously working to improve our platform's performance. Best, Ally ### 39. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Derek P. | Vice President & Operations Manager., Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Textedly?** We have been using Textedly for a few years now. It has always worked great. **What do you dislike about Textedly?** The change from a short number to a real number. **What problems is Textedly solving and how is that benefiting you?** Keep customers current with pricing. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been working great for you over the years. Keeping customers current with pricing is definitely an important aspect of our service, and we're happy to hear that Textedly is benefiting you in that way. Best, Ally ### 40. Our company was looking for a better way to reach our customers & textedly provided just that! **Rating:** 4.5/5.0 stars **Reviewed by:** Teton N. | Assistant Chief, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Textedly?** The easy to use interface, the ability to let customers sign themselves up and not tie up an employee with needing to assist them, & the fast customer service responses. **What do you dislike about Textedly?** Not having the ability to re-subscribe a user. Many of our customers are eldery and it has been difficult at times walking them through un-subscribing to a particular keyword and then subcribing to the correct one. It would simplify the process if we could do it on our end. **What problems is Textedly solving and how is that benefiting you?** It is allowing our company to instantly notify customers of service issues & any other pertinent information we feel they should know. Our customers have complained for a while about the inconsistency of alerting them to service issues over social media. We decided to give Textedly a try and it has worked out great! **Official Response from Ally Archer:** > Hi Teton, Thank you for sharing your positive experience with Textedly! We're glad to hear that our platform has been beneficial in instantly notifying your customers of service issues. We understand the inconvenience of not being able to re-subscribe a user and will take your feedback into account for future enhancements. Best, Ally ### 41. Reliable, easy texting platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Textedly?** Easy to upload contact lists Easy to schedule messages Customer support helpful Easy setup **What do you dislike about Textedly?** Not able to select entire customer segments based on tags anymore, now need to select them in the message section Sometimes the list upload is buggy MMS cost 4 credits which seems high **What problems is Textedly solving and how is that benefiting you?** Reaching out to existing potential customers to follow up on their open estimate **Official Response from Ally Archer:** > We're glad to hear that you find Textedly reliable and easy to use! We appreciate your feedback about the features you like and dislike, and we'll take it into consideration for future improvements. Best, Ally ### 42. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lele H. | Senior Executive District Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Textedly?** Textedly provides great customer support from real human beings, not robots. That is so hard to find. It is easy to get in touch with Texetdly for help utilizing the service. Emily from Textedly has helped me on multiple occasions. The cost per message unit is competitive, and it's very user-friendly. **What do you dislike about Textedly?** It would be great if it was possible to remove contacts without unsubscribing them. **What problems is Textedly solving and how is that benefiting you?** Textedly saves my organization so much time by being able to send messages to large groups. It has increased our advertising and program efficiencies. **Official Response from Emily O.:** > Hi Lele, We're thrilled to hear that you appreciate our customer support and find our service user-friendly. We'll do offer the ability to delete contacts now within the contacts section of your account, so you can fully remove people from your list. Please chat into support and we would be happy to help you with this! Thank you for being a valued customer! Best, Emily ### 43. Great platform - Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan S. | Director, Event Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Textedly?** Textedly is the perfect text messaging service on the market. It provides you with exactly what you need in a super easy interface. What's even better than their offering is their customer support. I leverage this tool for a recent event so time was a major factor. I needed support expiditing the toll number registration process and the team went above and beyond to make it happen. 10/10 use textedly again. **What do you dislike about Textedly?** I would say the least helpful thing for this platform is the toll free registraiton process, but that is not the fault of Textedly as it's not their policy. **What problems is Textedly solving and how is that benefiting you?** Allows us to easily gain direct contact with our attendees without requiring any additional hardware/software. **Official Response from Ally Archer:** > Hi Brendan, We're thrilled to hear that you had such a positive experience with our customer support team! Thank you for choosing Textedly for your event and for sharing your feedback. Best, Ally ### 44. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chanel L. | Safety Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Textedly?** How easy it was to get information about the text messages. **What do you dislike about Textedly?** It's not so much a dislike as I wish you could have more than 160 character per text message but it's fine. **What problems is Textedly solving and how is that benefiting you?** It just keeps the company engaged with each other. **Official Response from Emily O.:** > Hi Chanel! We're thrilled to hear that you had a great experience with Textedly! Your feedback about the character limit is noted, and we appreciate your input. We're committed to providing a seamless communication platform for your company. Best, Emily ### 45. okay, but overpriced for what it is. I am seeing improvement though **Rating:** 3.5/5.0 stars **Reviewed by:** Shelly D. | Youth and Family Engagement/Camp Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Textedly?** I do like that they are willing to work with you regarding prices and needs. I also appreciate that they get back to you through customer service in 48 hours or less. Emily was very quick in assisting me with my needs **What do you dislike about Textedly?** Limited availability for uses in reasonable price ranges. I keep getting told I am"locked out" of viewing receipts or invoices (weird b/c it is my credit card) and it also says you can easily delete or change key words but I have to reach out to support just to complete the action **What problems is Textedly solving and how is that benefiting you?** Finding a platform to communicate with teenagers (and getting them to pay attention) is extremely difficult, even though they are "glued" to their devices. Textedly does allow an easy way to reach kids all in one fell swoop without having to copy a message a dozen times over. **Official Response from Ally Archer:** > Hi Shelly, We appreciate your feedback and understand your concerns about pricing and availability. We are constantly working to improve our services and offer more flexible pricing options. We apologize for any inconvenience with accessing receipts or invoices and will address this issue promptly. Thank you for bringing this to our attention. Best, Ally ### 46. Excellent Customer Service from Paige **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | HR Director/Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Textedly?** I really enjoy using Textedly for our small but growing company. It allows us to communicate with all our employees with the ease of not having to make calls over and over again. One message sent out, and we are done. I had an especially great experience with Paige from Customer Support. She was very helpful and took care of everything I needed. **What do you dislike about Textedly?** The only thing I dislike about the service is the lack of being able to speak with a live agent; however, the chat has been working thus far. **What problems is Textedly solving and how is that benefiting you?** Textedly is allowing me as the HR Director for my company to be able to communicate with all our employees over 5 states. **Official Response from Ally Archer:** > HI Michelle, Thank you for your positive feedback! We're glad to hear that Textedly is meeting your company's communication needs. You can speak to a live agent by calling (855) 619-5441 during business hours! Best, Ally ### 47. The exchange was welcoming , pleasant and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Textedly?** I love how easy everything has been from creating the acct to uploading contents and scheduling messages. **What do you dislike about Textedly?** My only complaint is the number of credits used to send a message with an image **What problems is Textedly solving and how is that benefiting you?** Customer communication and **Official Response from Ally Archer:** > We're glad to hear that you found our platform easy to use and efficient for your communication needs. We appreciate your feedback about the credits used for sending messages with images, and we strive to stay competitive with our pricing. Best, Ally ### 48. Great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole B. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Textedly?** The customer support is very fast and helpful. **What do you dislike about Textedly?** The platform is not self-explanatory. Being added as a user, getting permission to upload contacts, verifying the phone number is all confusing. They need a tutorial. **What problems is Textedly solving and how is that benefiting you?** Review collection. **Official Response from Emily O.:** > Hi Nicole, We're glad to hear that you found our customer support fast and helpful. Thank you for your feedback about getting started with the platform. We will take this into consideration for future improvements. Thank you for bringing this to our attention and for being a valued customer! Best, Emily ### 49. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Rhonda H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Textedly?** Customer Service is always helpful and knowledgeable. They solve your issues within minutes. **What do you dislike about Textedly?** I haven't found any downsides to using Textedly. **What problems is Textedly solving and how is that benefiting you?** As a nonprofit organization, it is important that we send our constituents reminders for our events etc. Textedly allows us to do that at a low cost. **Official Response from Ally Archer:** > We are thrilled to hear that you have had a great experience with our customer service team. Thank you for your kind words! Best, Ally ### 50. Textedly, easy to use and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Gary S. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Textedly?** Ease of use, and quick responses from support when needed. **What do you dislike about Textedly?** sometimes the website can be a bit sluggish, not sure if it is due to our size of contacts etc. **What problems is Textedly solving and how is that benefiting you?** quickly being able to send text messages with graphics to our subscribers **Official Response from Ally Archer:** > Thank you for your feedback! We're happy to hear that you find Textedly easy to use and that our support team has been helpful. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A27%3A58+-0500&secure%5Bsession_id%5D=febfe13d-67ab-4524-9b82-f70f1502ad48&secure%5Btoken%5D=89f4a428b47414e56abd2822eba2d82031d1a3cfaef249758a60b0fefca1f629&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Messenger** - Sequencing - AI - Customization Interface **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Campaign Analysis **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation **Customers** - Targeting - Profiles - Analytics - Lead Gathering **Content ** - Idea Recommendation - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,867 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,038 reviews)