Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows.
As a type of SMS marketing software solution, Textedly helps marketing, customer support, and engagement teams across small to mid-sized businesses and enterprises deliver timely notifications, promotions, and two-way interactions via text messaging. It combines campaign creation, contact management, and reporting in a single interface.
Key features and benefits:
Bulk SMS & MMS Messaging: Send high-volume text and multimedia messages with customizable sender IDs and personalized content.
Two-Way Messaging Inbox: Centralize replies and conversations in a shared inbox for real-time customer engagement.
Automated Scheduling & Drip Campaigns: Create one-time, recurring, or drip sequences with precise delivery windows to match audience time zones.
Contact Segmentation & List Management: Build and maintain segmented lists based on tags, custom fields, or import sources for targeted outreach.
Analytics & Reporting Dashboard: Monitor delivery rates, open statistics, and engagement trends with exportable reports.
Textedly supports a range of use cases—from time-sensitive alerts to ongoing customer nurturing—by integrating payment collection, reputation management tools, and external systems connectivity.
Additional value points:
Integrated Payment Processing: Include secure payment links or mobile checkout directly within SMS threads to streamline transactions.
Reputation Management & Google Reviews: Access built-in tools for managing your online reviews and optimization.
Template Library & Personalization Tokens: Use pre-built templates and dynamic fields (e.g., {{FirstName}}) to enhance SMS & MMS message relevance and customization.
By combining scalable messaging, automation, credit card payments, online reputation management, and integration capabilities, Textedly provides an objective, feature-rich solution for organizations seeking to communicate effectively with their audiences via SMS.