--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1386 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1386 scale: '5' date_modified: '2026-07-15' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,386 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users value the **fantastic customer support** of Textedly, always prompt and efficient in resolving issues. (336 reviews) - Users appreciate the **ease of use** of Textedly, enjoying its intuitive interface and efficient communication features. (323 reviews) - Users find Textedly's **customer support exceptionally helpful** , providing quick assistance and accurate solutions to their queries. (257 reviews) - Users enjoy the **easy communication** capabilities of Textedly, enhancing customer interactions and boosting engagement and sales. (141 reviews) - Users value the **time-saving and efficient text messaging** capabilities of Textedly for patient communication and reminders. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find the pricing of Textedly to be **expensive** , with added costs for features that seem basic elsewhere. (93 reviews) - Users desire a **lack of built-in features** for managing contacts and sending texts efficiently within Textedly. (79 reviews) - Users face **SMS issues** including missed texts, character limits, and lack of message rollover, complicating their experience. (58 reviews) - Users find the **learning curve challenging** , requiring extensive information and multiple steps for setup and usage. (57 reviews) - Users find the **limited texting features** frustrating, especially regarding character limits and expiration of messages. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Effortless Communication with Intuitive Features **Rating:** 4.5/5.0 stars **Reviewed by:** Amy R. **Reviewed Date:** February 09, 2026 **What do you like best about Textedly?** I love how easy Textedly is to use, and I really appreciate that it allows us to load pictures, which is what we usually send more. It's an easy platform to manage with easy access. It avoids double work for us since we can download pictures from our Mother Corporate to disperse the flyers and keep everyone informed. Textedly gives a better visual idea and increases communication and the feeling of belonging. **What do you dislike about Textedly?** That it doesn't connect with our HRIS system to automate the communication process **What problems is Textedly solving and how is that benefiting you?** I use Textedly to keep employees informed, enhancing communication and belonging. It avoids double work by allowing us to send pictures easily, making the platform manageable and effective for company updates. **Official Response from Emily O.:** > Hi Amy, We're glad to hear that you find Textedly easy to use and appreciate the picture loading feature. We understand the need for integration with HRIS systems and will definitely consider this for future improvements. Thank you for your business and we are happy to help in easing your communication efforts! Best, Emily ### 2. Beware: Dishonest Billing and Poor Support **Rating:** 0.5/5.0 stars **Reviewed by:** Fagner A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Textedly?** Dishonest **What do you dislike about Textedly?** I find Textedly's service very poor, with a dishonest billing system. My account was switched to a yearly subscription without my authorization, which was really frustrating. I feel the company is dishonest and can't offer value. Their support seems fake, with no human interaction—just AI replying with templates. Also, I think their setup it's designed to scam you. Overall, I hope fewer people use this service. Be careful, worst company to work in 2026. **What problems is Textedly solving and how is that benefiting you?** Textedly doesn't solve any problems for me. The service is poor, with a dishonest billing system. Their cancellation options was removed from my account, just to turn all hard. ### 3. So User-Friendly and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Sachs B. | HR Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Textedly?** It’s so user friendly and easy to use. I love that you can schedule messages for a later date/time. **What do you dislike about Textedly?** Haven’t had any issues. The only real dislike is not being able to resubscribe on my end. **What problems is Textedly solving and how is that benefiting you?** The ability to get real time info to my employees. **Official Response from Emily O.:** > Hi there! We're glad to hear that you find Textedly user-friendly and easy to use! Our scheduling feature is definitely a popular one. We appreciate your feedback about resubscribing and will take it into consideration for future improvements. Thank you for using Textedly to keep your employees informed in real time! Best, Emily ### 4. User-Friendly with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Callee B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Textedly?** I used Textedly during our event to send reminders and agenda updates to our attendees. I like how it provided a quick and easy way for attendees to receive critical information on their mobile devices. I appreciate that Textedly is user-friendly, and the customer service is excellent. **What do you dislike about Textedly?** Updating lists of contacts from year to year. **What problems is Textedly solving and how is that benefiting you?** Textedly provides a quick and easy way to send critical information to event attendees on their mobile devices. **Official Response from Ally Archer:** > We're glad to hear that you found Textedly user-friendly and that our customer service met your expectations. We understand the challenge of updating contact lists and are continuously working on improving this process. Thank you for your feedback! Best, Ally ### 5. Effective Communication Tool for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Textedly?** I find Textedly really useful for staying in communication with our members through short text messages. I appreciate the texting service that allows us to upload our list of contacts and send out text messages seamlessly. It's been some years since the initial setup, but I remember it running smoothly. **What do you dislike about Textedly?** Nothing at the moment. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for nonprofit membership, sending action alerts and weekly updates, which helps us stay in communication with our members through short text messages. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly has been an effective communication tool for your nonprofit organization. Thank you for sharing your positive experience with using our texting service to stay in touch with your members. Best, Emily ### 6. Intuitive UI/UX and Fast, Helpful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Textedly?** It has an easy to use and intuitive UI/UX and their customer support team is quick to respond and full of helpful advice. **What do you dislike about Textedly?** Being required to pay to have an account while we do all that's necessary to prepare to deploy messages. I am glad they offer customers the ability to pause for 3-months at no charge. **What problems is Textedly solving and how is that benefiting you?** Allows us to manage a wide array of messaging options and compliance concerns all in one place, with an easy to use UI/UX. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you find our service intuitive and that our customer support team has been helpful to you. Thank you for your feedback and we are happy to continue supporting your business needs! Thanks for choosing Textedly! Best, Emily ### 7. Fast and Hassle-Free Communication for Churches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Textedly?** I like the speed and how quickly the message gets sent with Textedly. It's hassle-free and makes communication so much easier. The initial setup was very simple, which made getting started very smooth. **What do you dislike about Textedly?** If it had an app, that would be helpful. **What problems is Textedly solving and how is that benefiting you?** Textedly solves communication issues by enabling me to get information out to church members very quickly. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly's speed and ease of use beneficial for communicating with your church members. We just launched an app, which is available on apple and android! Thanks for choosing Textedly! Best, Emily ### 8. Keeps Our Church Family Connected, Informed, and Unified **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Textedly?** It helps us stay connected, informed, and unified as a church family. **What do you dislike about Textedly?** When you think the shortest text is actually longer than you think. You try to minimize the number of messages that one text sends out. **What problems is Textedly solving and how is that benefiting you?** We can share Sunday reminders, ministry updates, special event announcements, or urgent alerts. Textedly ensures that every Partner receives the information they need right on their phone. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly is helping your church family stay connected and informed! Thank you for choosing Textedly! Best, Emily ### 9. User-Friendly Texting and Replies Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie G. | Market Center Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Textedly?** The user friendly interface for both sending texts and receiving replies! **What do you dislike about Textedly?** The only thing I don't like is having to be sent a "magic link" to log in every time **What problems is Textedly solving and how is that benefiting you?** Being able to systematically communicate with our office of 400 agents and being able to sort that list into different tags. **Official Response from Emily O.:** > Hi Stephanie, We're glad to hear that you find our interface user-friendly for sending texts and receiving replies! Thank you for being a valued Textedly customer! Best, Emily ### 10. Easy Setup for Automated Texts and Contact Uploads **Rating:** 4.0/5.0 stars **Reviewed by:** Kim H. | Real Estate Agent, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Textedly?** What I like most is how easy it is to set up automated text messages and upload my contacts. **What do you dislike about Textedly?** Deleting inbox messages has to be done one at a time. **What problems is Textedly solving and how is that benefiting you?** Getting reminders out to Agents which increases the number present in our weekly meetings via Zoom **Official Response from Ally Archer:** > We're glad to hear that you find our automated text setup and contact uploads easy to use. We appreciate your feedback about deleting inbox messages and will take it into consideration for future improvements. Best, Ally ### 11. Organized, Easy, and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Laura Z. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Textedly?** Textedly is incredibly easy to use! I love being able to create templates and schedule texts ahead of time. Tags make it simple to create different groups, which keeps everything organized. On top of that, whenever I’ve reached out to Textedly for assistance, they responded super fast and the solution worked immediately. **What do you dislike about Textedly?** The only thing I dislike is that once I create tags, they’re permanent. I wish there were an option to delete tags I no longer need—or maybe I’m just missing how to do it. **What problems is Textedly solving and how is that benefiting you?** Time management, organization, communication, and supportive responsiveness. Scheduling texts and using templates saves you from rewriting the same messages and frees up valuable time. Tags let you neatly group applicants and new hires, so you can target the right people without digging through lists. Instead of relying on slower or inconsistent methods (like phone calls or emails), you can reach applicants and new hires quickly and reliably. When something does come up, Textedly’s fast and effective customer support keeps operations moving without delays. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and effective for your communication needs. You can edit and delete tags! Please chat in and support team can show you how to do this! Best, Ally ### 12. User-Friendly Messaging with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Bijou H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Textedly?** I like that Textedly is easy to use. The feature of tags is particularly useful as it makes it easy to send messages to specific groups of people. This helps us to target messaging to patients by language and by their interest. The customer support is very strong, which smoothed out the setup process. **What do you dislike about Textedly?** nothing so far! **What problems is Textedly solving and how is that benefiting you?** I use Textedly to communicate upcoming events to a large number of patients. The tags feature lets me send messages in specific languages and target patients by their interests. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and that the tags feature is helpful for targeting specific groups of people. Our customer support team is dedicated to providing excellent service, and we're glad to hear that it made the setup process smooth for you. Best, Ally ### 13. Two-Way Communication, Pricier than Expected **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Textedly?** I use Textedly as a marketing tool for my Press-On nail business and love its two-way texting feature, which I find literally amazing. This feature allows me to directly message my customers about their orders and order status, providing a more efficient alternative to email. Additionally, Textedly enables me to execute text campaigns for exclusive sales and new product drops, enhancing my marketing efforts significantly. Outside of the pricing aspect, Textedly has been easy and great to use for my business needs. **What do you dislike about Textedly?** I find the price of Textedly to be a major drawback. It seems unjustifiably high for a text messaging app, especially as it limits users to a certain number of credits per plan. For a small business like mine, this can be financially burdensome. Additionally, while the initial setup was generally easy, I found following the policies to start sending and receiving messages to be somewhat confusing. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to communicate directly with customers about orders, bypassing email issues, and run text campaigns for sales, benefiting my business with effective engagement. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Textedly has been a valuable tool for your press-on nail business, particularly with its two-way texting feature and text campaign capabilities. Thank you for sharing your frustration with the pricing and credit limitations. Your feedback is important to us, and we appreciate you sharing your experience for future improvements. Best, Emily ### 14. User-Friendly Tagging That Makes Building an Audience Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Textedly?** Once the process is figured out, it is pretty user friendly and easy to use. I like the tagging feature to quickly build my audience **What do you dislike about Textedly?** It was a bit disjointed to get set up and speak with our account rep and who to go to for assistance. However, once we worked that out there have been almost no issues and their chat feature makes getting assistance quick and easy **What problems is Textedly solving and how is that benefiting you?** This is the only way to reach various groups of agents quickly and efficiently while keeping our eye on our bottom line **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly user-friendly and easy to use, especially the tagging feature for building your audience. Thank you for being a Textedly customer! Best, Emily ### 15. Effortless Bulk Messaging to Multiple People at Once **Rating:** 4.5/5.0 stars **Reviewed by:** ragan w. | Benefits Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Textedly?** Sending messages to multiple people at once **What do you dislike about Textedly?** Haven’t really had an issue with the product hopefully I won’t have any **What problems is Textedly solving and how is that benefiting you?** It helps when receiving requests to be able to send follow-ups , etc **Official Response from Emily O.:** > Hi Ragan, Thank you for sharing your positive experience with Textedly. We're committed to providing a seamless messaging solution for our users. Thank you for being a Textedly customer! Best, Emily ### 16. Effortless Customer Updates, Easy and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Textedly?** I use Textedly for sending texts to update customers, and it helps to ensure everyone stays in the know. I really like how easy it is to operate, and it's also affordable. The initial setup was very easy, a 10/10 experience. **What do you dislike about Textedly?** I don’t like how emojis use more text characters. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to send texts to update customers, ensuring everyone stays in the know. It's easy to operate and affordable. **Official Response from Emily O.:** > Hi Caroline, We're thrilled to hear that Textedly has been instrumental in keeping your customers updated effortlessly. We appreciate your feedback and are glad to hear that you found the setup process easy and the service affordable. Thank you for being a Textedly customer! Best, Emily ### 17. Effortless Mass Messaging with Minor Cost Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** lori m. **Reviewed Date:** November 17, 2025 **What do you like best about Textedly?** I appreciate how Textedly provides a single platform for sending messages to an entire group of people, which significantly simplifies communication with our audience. It was incredibly easy to use and facilitates quick sending of reminders for our upcoming calls, events at conferences, and other reminders. Moreover, Textedly is particularly efficient for organizations that frequently communicate with the same audience, making it much easier for us to maintain consistent and direct contact. I also like how seamless it was to integrate with our existing tools, as we could effectively use it alongside our MailChimp emails to send reminders, which greatly improved attendance for our monthly calls by alerting attendees just before the event. Additionally, even though I did not personally set up Textedly, I have been informed that the setup process was very straightforward and simple, which speaks to its user-friendly design. **What do you dislike about Textedly?** I find the pricing of Textedly to be somewhat of a hindrance because we required different keywords for different events. This made the cost of the service become a concern. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to efficiently send reminders to large groups, making it easy to manage audience communication and improve event attendance with quick, simple messaging. **Official Response from Emily O.:** > Hi Lori! We're glad to hear that Textedly has been a valuable tool for simplifying your communication with your audience and improving event attendance. We appreciate your feedback about the pricing, and we'll take it into consideration for future improvements. Thank you for being a valued customer! Best, Emily ### 18. Easy-to-Use Interface and a Great Platform Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Textedly?** The interface is easy to use, and I like the platform overall. **What do you dislike about Textedly?** I do not like the process of waiting for my phone numbers to get verified **What problems is Textedly solving and how is that benefiting you?** Texting all of my clients and employees massive messages **Official Response from Emily O.:** > Hi there, We're glad to hear that you find our platform easy to use! We understand that waiting for phone number verification can be frustrating, and we are constantly working to improve this process. Thank you for being a Textedly customer! Best, Emily ### 19. Poor Support and Unfair Billing Practices Undermine Service **Rating:** 0.5/5.0 stars **Reviewed by:** Toby H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Textedly?** Initially the text broadcasting was a decent service but I eventually cancelled due to poor customer service dishonest billing policies. **What do you dislike about Textedly?** The support team is slow to respond, does not identify the issues clients have and then blatantly ignores follow up requests. The annual billing is set to auto-renew but there is no notifications that go out before the new period is billed advising clients so they will continue billing forever without clients knowing. I had an annual bill go off and when I tried to rectify it, explaining that I didn't wish to renew they wouldn't offer any solution. Auto-billing without notifications is illegal in the state of Florida. I will not suggest dealing with this company. They could have easily simply settled the matter in an amicable way but rather opted to go the path of most resistance. **What problems is Textedly solving and how is that benefiting you?** They were helping without periodic outbound campaigns until I cancelled service due to billing and customer service issues. ### 20. Effortless Communication and Setup with Textedly **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca J. **Reviewed Date:** November 14, 2025 **What do you like best about Textedly?** I appreciate Textedly for its ease of use, as it is mostly straightforward and simplifies my tasks despite a few complicated aspects. I found the customer service to be excellent, enhancing my overall experience with prompt and helpful support. Additionally, the initial setup of Textedly was incredibly easy and seamless. It only took a few minutes, making the transition from our previous tools smooth. This ease of use and efficiency has been significant since we struggled with other platforms like Civvy and Twilio. **What do you dislike about Textedly?** I dislike that the payment structure is not clearly explained initially. It was challenging to understand that keywords need to be purchased first, then messages. I also think a step-by-step guide for sending text messages and how that works would be beneficial. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to communicate with students faster. It's easy to use, offering a seamless setup and transition from other tools, saving time and effort. **Official Response from Emily O.:** > Hi Rebecca, We're glad to hear that you found Textedly easy to use and that our customer service was helpful. We appreciate your feedback about the payment structure and will work on making it clearer for our users. Thank you for choosing Textedly for your communication needs! Best, Emily ### 21. Quick, Reliable Service That Keeps Client Communication Smooth **Rating:** 5.0/5.0 stars **Reviewed by:** jolanta t. | RN, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Textedly?** Quick, reliable service is what I like most. It makes it easy to connect with clients and keep communication smooth. **What do you dislike about Textedly?** There’s nothing I dislike. I’ve been a client for several years now, and I’ve been very satisfied. **What problems is Textedly solving and how is that benefiting you?** Textedly helps me reach all my clients in a short period of time. **Official Response from Emily O.:** > Hi Jolanta, We're thrilled to hear that you find our service quick and reliable! Keeping client communication smooth is a top priority for us. Thank you for choosing Textedly! Best, Emily ### 22. Easy-to-Use HR Tool with Helpful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy . | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Textedly?** Easy to use with helpful features. It’s a great tool for me to use as an HR professional. **What do you dislike about Textedly?** There’s no customer service phone number available; you have to use chat or send an email instead. **What problems is Textedly solving and how is that benefiting you?** It allows us to reach out to all our employees with special announcements. **Official Response from Ally Archer:** > It's great to hear that Textedly is helping you effectively communicate with your employees for special announcements. We do offer phone support! The number is (855) 619-5441 and can be found under the "contact us" page :) Best, Ally ### 23. Effortless Customer Notification, Handled with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa K. **Reviewed Date:** November 07, 2025 **What do you like best about Textedly?** I love using Textedly for its ease of use, which makes managing communications smooth and efficient. I greatly appreciate the ability to import contacts because it saves me a lot of time by not having to manually enter 50 to 60 contacts at once. This feature significantly enhances my productivity. Additionally, Textedly has been instrumental in allowing us to disseminate information quickly to a wide range of people, especially for important events like replacement heifer sales and purebred auctions. Its efficiency in reaching out to a broad audience is vital for our operations. Given these benefits, I find Textedly incredibly valuable for our communication needs. **What do you dislike about Textedly?** I need to be better up to date on 'code' words that phone providers will automatically reject text messages. There are certain words in animal agriculture that are common everyday words that, when used in non-agricultural settings, could signal an issue. When the text doesn't send, I get frustrated. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to quickly inform a wide audience about cattle sales, simplifying contact management and saving time by importing contacts instead of manually entering them. **Official Response from Emily O.:** > Hi Lisa, We're thrilled to hear that Textedly has been instrumental in enhancing your communication efficiency and productivity. The ability to import contacts and quickly disseminate information to a broad audience are key features we strive to provide. We appreciate your feedback and will certainly consider providing more information to ensure a smoother experience for you. Best, Emily ### 24. Efficient Group Messaging, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Textedly?** I really appreciate Textedly for its ability to send messages in a timely manner, which is crucial when sending urgent messages to a large group of recipients. This feature ensures that all communications reach our truckers and employees promptly, enhancing our operational efficiency. Additionally, I find it valuable that management can receive and review replies efficiently, which aids in maintaining effective communication and oversight. Setting up Textedly was straightforward, especially with the assistance of a live agent, which made overcoming initial challenges like understanding how the phone number works and creating tags much easier. These aspects of Textedly make the platform a practical tool for our communication needs, letting us utilize it exactly how we envisioned when we signed up. **What do you dislike about Textedly?** The 'magic Link' feature was troublesome and did not work regularly. Getting a live agent in a timely manner posed a challenge, showing the need for more immediate customer support. Furthermore, there is a preference for less AI involvement and more human interaction, suggesting that the current reliance on AI does not meet all user needs effectively. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to send urgent messages to a large group of recipients quickly, ensuring timely communication with truckers and employees. **Official Response from Ally Archer:** > Thank you for highlighting the benefits of using Textedly, including communicating with a large number of people, receiving replies, and the features available on our platform. We are committed to addressing any issues to enhance your experience. Best, Ally ### 25. Friendly & timely customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Textedly?** Many options to pick from and ease in using them. Friendly customer service **What do you dislike about Textedly?** Receipts do not have enough information on them, more detail would be great. **What problems is Textedly solving and how is that benefiting you?** Notifications are timely, this works well for me **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and appreciate the variety of options available. Thank you for sharing your experience with us! Best, Ally ### 26. Effortless Communication, Eliminates Unnecessary Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Textedly?** I use Textedly for work, specifically for RV resort communications. It helps us eliminate unnecessary incoming calls when we have disrupted services or updates for the park. I like that it's easy to use. Overall, the site is easy to use and access, and the initial setup was very easy. **What do you dislike about Textedly?** I have no issues **What problems is Textedly solving and how is that benefiting you?** Textedly helps us eliminate unnecessary incoming calls when there are service disruptions or updates for the park. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly has been helpful in streamlining your communications and reducing unnecessary calls. Thank you for sharing your positive experience! Best, Emily ### 27. Outstanding Support and Effortless Onboarding Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander N. | Marketing Director and Copywriter, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Textedly?** We loved the customer service and text support - those are the first things that come to mind, because they were so much above what you usually get with an app. The onboarding process was a breeze, answering all our questions and getting us up and running without any issues. It was also fairly easy to integrate with our CRM for automation purposes (it wasn't a native integration, so it wasn't as easy as a click, but it worked for all our use cases perfectly). When it was up and running, we had it on full blast with no issues. **What do you dislike about Textedly?** There are a few minor downsides (they don't really detract from the app itself at least). The first was minimal native integration with other third-party apps - we were able to work around it with Zapier, but native support is always a plus. The second was some unfamiliar terminology with the basic use cases - maybe for people who do a lot more SMS it would be more intuitive, but we had to remind ourselves sometimes what each element meant. **What problems is Textedly solving and how is that benefiting you?** We needed a way to get initial engagement out of our leads as soon as possible and part of a three-pronged outreach strategy (call, SMS, email). Textedly filled in the needs and supported that pillar of our outreach. **Official Response from Ally Archer:** > We're thrilled to hear that you had an outstanding support experience and that the onboarding process was effortless. Our team is dedicated to providing top-notch customer service, and we're glad to hear that it made a positive impact on your experience with Textedly. Best, Ally ### 28. Simplifies Automated Messaging with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. **Reviewed Date:** January 21, 2026 **What do you like best about Textedly?** I find Textedly simple and easy to use. The replies are great, which makes communication effective. I also appreciate the ease of inputting a CSV file and tagging it under a specific code or campaign or template. The initial setup was easy as well. **What do you dislike about Textedly?** When somebody replies, I don’t get a notification on my phone like a text message so it is harder to reply. Back to clients who are immediately interested in setting up an appointment. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for sending clients notifications about energy programs. It's simple and easy to use, and replies are great. Inputting a CSV file and tagging it under a specific code or campaign is easy. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly simple and easy to use, and that the replies are effective for communication. You can set up SMS notifications found in "app tools". Please chat in if you need help with that! We understand the importance of being notified by your inbox! Best, Ally ### 29. Textedly Always Help! **Rating:** 5.0/5.0 stars **Reviewed by:** Nata R. | Resident Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Textedly?** I enjoy that I can place tags within each contact so that I can send things out in batches. I enjoy that I can send mass messages and schedule messages. I also enjoy that I can easily contact customer support, and they will respond swiftly. It is easy to implement and integrate within our team and our target population, and we use it at least twice a week if not more. We have been able to teach others in our team to use it and incorporate it into our day-to-day. It's easy to receive messages back from residents and text them responses. I most enjoy that the residents are able to send text messages and photo responses, and I get email alerts with every message that we receive. **What do you dislike about Textedly?** I wish I could label when a message needs to be re-read. I wish there was an "Are you sure" message before submission so it helps pause and capture mistakes. I wish it would tell us immediately if a message will not be able to be sent because of key words, etc. I wish that the messages that were unused transferred over to the next month or at least a percentage of them. **What problems is Textedly solving and how is that benefiting you?** Solves issues of direct communication with residents and communication loop closure. Helps when i am in need of marketing and cannot go in person to my population. **Official Response from Ally Archer:** > Hi Nata, We're glad to hear that you are enjoying the ability to place tags within each contact and send out messages in batches. I would advise adding grammarly (https://www.grammarly.com/) as this helps capture any grammar issues on your end! Best, Ally ### 30. Intuitive and Easy for Small Business Promotion **Rating:** 3.0/5.0 stars **Reviewed by:** Carolyn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Textedly?** I like that Textedly is pretty simple and intuitive, which makes it great for just starting out. The setup process was also pretty easy. **What do you dislike about Textedly?** I don't like how I have to have my business name on every single text. It just wastes character space. I also don't like that I can't use short and linked, which other tech services allow. **What problems is Textedly solving and how is that benefiting you?** Textedly helps me connect with clients through text messages. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly simple and intuitive for small business promotion. We appreciate your feedback about the setup process being easy. You can delete your business name (that is auto populated) but can be deleted to save characters! Best, Ally ### 31. Fast Support and an Easy-to-Use Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Holly R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Textedly?** I like the fast support team and how easy the dashboard is to use **What do you dislike about Textedly?** i would like to see the new features to be up and working this month **What problems is Textedly solving and how is that benefiting you?** they helped us get the word out to a lot more of customers **Official Response from Emily O.:** > Hi Holly, We're thrilled to hear that Textedly has helped you reach more customers. We are working on implementing new features and appreciate your feedback. Thank you for choosing Textedly! Best, Emily ### 32. Very User-Friendly and Intuitive—A Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Textedly?** Very user friendly and intuitive. I enjoy using it **What do you dislike about Textedly?** There is not much to not like about textedly. I wish they had a phone app. **What problems is Textedly solving and how is that benefiting you?** Mass texting can be challenging, it helps me with getting the mass text done in very little time. **Official Response from Emily O.:** > Hi Shawn, We're glad to hear that you find Textedly user-friendly and intuitive. We appreciate your feedback about the phone app and we are currently working on adding one! Best, Emily ### 33. Affordable for Nonprofits, Needs Better File Uploads **Rating:** 4.0/5.0 stars **Reviewed by:** Live Like Jojo F. **Reviewed Date:** October 29, 2025 **What do you like best about Textedly?** I appreciate the excellent customer support that Textedly provides, especially through phone support, which helped me through the setup process, despite it being challenging. I find the mass texting feature particularly useful for advertising upcoming events and connecting with participants, enhancing our communication efforts within our nonprofit organization. Textedly also offers affordability, providing a good rate and additional text messaging options for our nonprofit needs, making it a cost-effective choice for us. The value I receive from these offerings enhances our communication strategy significantly. **What do you dislike about Textedly?** I dislike that setting up Textedly was difficult initially, even though phone support was available to help me. I also find the system to be quite layered, allowing me to only use the basic features comfortably. Additionally, I am frustrated by the current file size limitations that prevent me from uploading larger PDF files, which are necessary for my needs. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to mass text for advertising events and connecting with participants, streamlining our communication efforts and enhancing engagement with our audience. **Official Response from Emily O.:** > Hi there! We are thrilled to hear that Textedly has been beneficial for your nonprofit organization's communication strategy and engagement efforts. We appreciate your feedback regarding the setup process and file upload limitations. Your input is valuable to us as we strive to improve our platform to better serve your needs. Best, Emily ### 34. Effortless Engagement and User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Britney S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Textedly?** I really like that Textedly has a user-friendly interface that's easy to navigate and use. The setup process was very straightforward, and the customer service is great. They're on top of any account issues or questions we might have and answer them quickly. **What do you dislike about Textedly?** I would say the searching of contacts could be improved. If you could search by phone numbers or if it could identify duplicates faster just by searching. That would help. **What problems is Textedly solving and how is that benefiting you?** Textedly increased engagement by solving communication issues—our clients respond better to texts than emails. **Official Response from Emily O.:** > Hi Britney, We're thrilled to hear that Textedly has helped boost your nonprofit engagement and make scheduling messages easier for you. We appreciate your feedback about tagged contacts and we are always here to help when needed! You can send a message to a specific tag by selecting the tag in the contacts page, bulk selecting the list, and then click send message. Thank you for being a Textedly customer and if there is anything else we can do to help, please let us know! Best, Emily ### 35. User-Friendly and Affordable Texting Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Textedly?** I find Textedly very user-friendly and it organizes conversations well. It's also quite affordable. I appreciate that it's much more suited to simply texting and communicating with customers compared to Whistle Messaging, which is built for hotels. The initial setup with Textedly was very easy. **What do you dislike about Textedly?** The opt-in or starting a conversation with a customer is difficult, but I understand that's legally required from the mobile carriers. **What problems is Textedly solving and how is that benefiting you?** Textedly helps us text our wholesale customers easily, and it suits our needs better than Whistle Messaging, which is more hotel-focused. ### 36. Easy to Use with Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Trinity J. | Client Services Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Textedly?** Ease of use, and plenty of help from support along the way **What do you dislike about Textedly?** the character limit is a little low for what we are using it for **What problems is Textedly solving and how is that benefiting you?** Ease of communication with our customers **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our support has been helpful for you. The character count is industry standards. You will get this across all texting platforms! Best, Ally ### 37. Textedly has made my business more money! **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsey S. | Photographer/Videographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Textedly?** Before, I had to rely on social media algorithms and hope people saw my posts — now I can connect directly with my customers in seconds. Whether it’s letting them know which rodeos and barrel races I’ll be at or sending instant gallery updates, Textedly keeps my audience in the loop without the stress. It’s quick, simple, and has saved me so much time. My clients love it because they never miss an announcement, and I love it because it’s helped me grow engagement and sales. Highly recommend it for any small business that wants a direct line to their customers! **What do you dislike about Textedly?** The setup process was a bit of a pain — definitely not plug-and-play — but once it was running, it’s been smooth sailing and totally worth the effort. **What problems is Textedly solving and how is that benefiting you?** Before, I had to rely on social media algorithms and hope people saw my posts — now I can connect directly with my customers in seconds. Whether it’s letting them know which rodeos and barrel races I’ll be at or sending instant gallery updates, Textedly keeps my audience in the loop without the stress. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has helped your business grow and engage with your customers more effectively. Thank you for recommending us to other small businesses! Best, Ally ### 38. Easy to Use, great but Setup Takes Time and Support Options Feel Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Textedly?** App is easy to use. I like the layout and the taps are easy to navigate through **What do you dislike about Textedly?** Setup takes awhile. No after hours or weekend assistance. Phone number setup is delayed by nature, but would have liked to be aware of this upon account creation. Bulk contact upload is gated and must be requested. Waited 3+ weeks to get this approved and turned on **What problems is Textedly solving and how is that benefiting you?** They are assisting me with setting up my phone numbers to use for texting. This is a integral part of being able to mass text **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly easy to use and navigate. We understand your concerns about the setup time, and are continuously working to improve our processes. We do offer weekend and after hours customer support! Just simply email help@textedly.com, or chat in using the chat icon in the bottom right corner of your Textedly account and a team member would be happy to assist you. Thank you for your feedback. Best, Emily ### 39. Mass Texting and Easy CSV Downloads for Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Textedly?** Mass texting to my leads and downloading CSV. **What do you dislike about Textedly?** It was a bit difficult to get my number verified **What problems is Textedly solving and how is that benefiting you?** Solving getting more texts to my clients or leads all at once **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our support has been helpful for you. The character count is industry standards. You will get this across all texting platforms! Best, Ally ### 40. Using Textedly To Make Our Lives More Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Textedly?** The easy platform and the simplicity of being able to accomplish the goal at hand. **What do you dislike about Textedly?** there are a lot of emails when we get responses. **What problems is Textedly solving and how is that benefiting you?** We could not get our Business Google account connected for reviews, but they did fix that. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly's platform easy to use and effective for achieving your goals. You can disable email inbox replies under account settings if you would like to turn this off! Please feel free to reach out to support and we are happy to show you where this is located. Thank you for being a Textedly customer! Best, Emily ### 41. Warrior RTC Loves Textedly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Textedly?** Textedly is always very prompt with their responses to our questions or concerns. They continually go above and beyond to make sure that we are getting the experience that we desire. Customer Service is A+ Textedly makes it fast and easy to organize our contacts and integrate our business communication via text messages. Our customers really enjoy that they can access pertinent information right from their phone when we send them the text messages. We enjoy how we can implement strategies, which we frequently do, schedule our text messages to go out at different days and times. **What do you dislike about Textedly?** The downside to using textedly is that you cannot send more than one picture attached to your message at once. That is the only downfall that we have come across. **What problems is Textedly solving and how is that benefiting you?** People lead busy lives. Textedly is helping us get information that we need to get to our customers right away and in a convenient fashion. Our customers prefer SMS messaging over email. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We're glad to hear that Textedly is helping you efficiently organize your contacts and communicate with your customers. We appreciate your business and are so happy to have you as a customer! Best, Emily ### 42. User-Friendly System with the Convenience of a Local Number **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Textedly?** I like that I can use a local number and that they system seems very user friendly. **What do you dislike about Textedly?** To be honest, I have not had a chance to use it all yet. **What problems is Textedly solving and how is that benefiting you?** Being able to notify program attendees of upcoming events and offers for them. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find our system user-friendly and appreciate the convenience of a local number. We hope you'll find even more value as you continue to use Textedly for notifying program attendees of upcoming events and offers. Thank you for choosing Textedly! Best, Emily ### 43. Great UI and Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle D. | CEO, Co-Founder and Host of UpVibe, #1 Stage Confidence Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Textedly?** The user interface and the customer service **What do you dislike about Textedly?** There were features that were listed but when selected it would always say coming soon **What problems is Textedly solving and how is that benefiting you?** Staying in touch with customers **Official Response from Ally Archer:** > We're glad to hear that you appreciate our user interface and customer service. We are constantly working to improve our features, and we apologize for any inconvenience caused by features listed as 'coming soon'. We hope to continue providing a valuable service for staying in touch with your customers. Best, Ally ### 44. Textedly: Fast and Efficient, But Pricing is a Challenge for New Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Textedly?** I appreciate the speed and efficiency Textedly offers compared to Sideline; its ability to use spreadsheets for sending texts is particularly beneficial. I like the support I received from a representative, who simplified the setup process for me. The texting blast feature stands out as incredibly useful, making the process faster and aligning well with my business needs. **What do you dislike about Textedly?** {"I found it difficult to set up the spreadsheet as a first-time user, which made the onboarding process challenging initially.","The fees were a barrier for me as a new business owner, preventing me from continuing the service. Lower fees for new businesses would be beneficial.","I would appreciate a scheduling feature for sending out blasts weekly, which either isn't available or not clearly explained."} **What problems is Textedly solving and how is that benefiting you?** Textedly simplifies my communication by allowing me to send blast messages quickly, offering efficiency over Sideline's individualized approach. Although setup was initially challenging, with support, it became easier. The platform aligns with my business needs, though cost is a concern for new businesses. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly's platform convenient and user-friendly! We're also glad to hear that Sara provided outstanding support. Thank you for recommending Textedly! We appreciate your feedback. Best, Ally ### 45. Outstanding Value and Responsive, Courteous Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Textedly?** Customer Support response time and courtesy. Great value for services **What do you dislike about Textedly?** Nothing, everything is good as is. Support is excellent. **What problems is Textedly solving and how is that benefiting you?** Integration, uploading CSV files , little tricky **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you find our customer support responsive and courteous. We strive to provide outstanding value and support to our customers. Thank you for your feedback! Best, Emily ### 46. Great for Texting My Database, But Messages Run Out Fast on Mass Texts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Textedly?** Having the ability to text my database when I need to. **What do you dislike about Textedly?** The rate at which the messages are used up. To send a real message, required 2-3 "messages" when I do a mass text. **What problems is Textedly solving and how is that benefiting you?** When I have a major sales activation to send out, it gets the word out to my existing clients. **Official Response from Emily O.:** > Hi there, Thank you for sharing your feedback. We're pleased that Textedly helps you reach your existing clients. We apologize for any inconvenience caused by the rate at which messages are used up. We're continuously working to enhance our service to better meet your needs. Best, Emily ### 47. Effortless Mass Texting with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jarrett W. **Reviewed Date:** January 13, 2026 **What do you like best about Textedly?** I appreciate Textedly's excellent UI and fast chat support. Everything works quite smoothly for me. I like that clients can message back directly through Textedly, and I can respond to them there through the inbox chat. The initial setup was very easy. **What do you dislike about Textedly?** Whenever it takes a long time for the support team to get back to me, which isn't too often, but happens sometimes **What problems is Textedly solving and how is that benefiting you?** I use Textedly for sending large amounts of texts to clients quickly. The excellent UI, fast chat support, and smooth functionality are great. I switched from Twilio because Textedly better meets my mass text needs, and clients can message back directly. **Official Response from Ally Archer:** > We're thrilled to hear that you appreciate our excellent UI and fast chat support. We're constantly working to provide a seamless experience for our users, and we're glad to hear that everything works smoothly for you. We apologize for any delays in our support team's response and will strive to improve in this area. Thank you for choosing Textedly for your mass texting needs! Best, Ally ### 48. Easy-to-Use Employee Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Textedly?** Easy to use and update for employee communication. **What do you dislike about Textedly?** Sometimes there are issues with uploads but customer service is very helpful. **What problems is Textedly solving and how is that benefiting you?** Mass communication to all employees helps with safety messaging. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find Textedly easy to use for employee communication! Thank you for choosing Textedly. Best, Emily ### 49. Amazing Customer Service and a Very User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel G. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Textedly?** The customer service is amazing. The platform is very user friendly too. **What do you dislike about Textedly?** Getting the account fully set up took a little longer than I thought it would. But with the help of customer service, I was kept informed of the process and it was handled. **What problems is Textedly solving and how is that benefiting you?** I am able to communicate with our employees quickly and efficiently. I also love that I can attach gifs etc to the text message. **Official Response from Emily O.:** > Hi Rachel, We're thrilled to hear that you've had an amazing experience with our customer service and find our platform user-friendly. We're delighted that Textedly is helping you communicate quickly and efficiently with your employees, and that you're enjoying the ability to attach gifs to your text messages. Thank you for being a Textedly customer! Best, Emily ### 50. Effortless and Cost-Effective Messaging Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ruthie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Textedly?** I like that Textedly is easy to use and low cost. It also seemed quite easy for the initial setup. Textedly provides an effective way to reach our clients, especially since most people don't read their email anymore. **What do you dislike about Textedly?** No issues. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to reach clients about events, as texting is more effective than email. It's easy to use and low cost, with no complaints. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and cost-effective for reaching your clients. Thank you for sharing your positive experience! Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+02%3A26%3A20+-0500&secure%5Bsession_id%5D=d052166d-9586-49d0-917d-9e6b01c409c2&secure%5Btoken%5D=1b34a5b21307f250115a9f34ebb9f3e47e41347e8d9bfcab88f6ee7511c4023b&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Messenger** - Sequencing - AI - Customization Interface **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Campaign Analysis **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation **Customers** - Targeting - Profiles - Analytics - Lead Gathering **Content ** - Idea Recommendation - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,859 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,032 reviews)