--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1387 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1387 scale: '5' date_modified: '2026-07-16' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,387 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users value the **fantastic customer support** of Textedly, always prompt and efficient in resolving issues. (336 reviews) - Users appreciate the **ease of use** of Textedly, enjoying its intuitive interface and efficient communication features. (323 reviews) - Users find Textedly's **customer support exceptionally helpful** , providing quick assistance and accurate solutions to their queries. (257 reviews) - Users enjoy the **easy communication** capabilities of Textedly, enhancing customer interactions and boosting engagement and sales. (141 reviews) - Users value the **time-saving and efficient text messaging** capabilities of Textedly for patient communication and reminders. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find the pricing of Textedly to be **expensive** , with added costs for features that seem basic elsewhere. (93 reviews) - Users desire a **lack of built-in features** for managing contacts and sending texts efficiently within Textedly. (79 reviews) - Users face **SMS issues** including missed texts, character limits, and lack of message rollover, complicating their experience. (58 reviews) - Users find the **learning curve challenging** , requiring extensive information and multiple steps for setup and usage. (57 reviews) - Users find the **limited texting features** frustrating, especially regarding character limits and expiration of messages. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Efficient Mass Messaging with Multimedia Support **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Textedly?** I like that Textedly saves me time by preventing me from having to text all of our clients individually, and it helps with my phone's storage. It's great. I also like that it allows me to send multimedia in my text messages. Textedly was our first choice because I had used it at a previous company and loved it. The initial setup was fairly easy, and I would rate my likelihood to recommend Textedly as a 10 out of 10. **What do you dislike about Textedly?** Adding a contact can be a bit tedious. The process should be streamlined by removing unnecessary fields and requiring only the contact's name and number when first adding them. It's sometimes annoying to find the appropriate fields to populate when adding a contact. **What problems is Textedly solving and how is that benefiting you?** Textedly lets me send mass messages efficiently, saving time and phone storage. It also allows me to include multimedia, enhancing communication. **Official Response from Emily O.:** > Hi Xavier, We're thrilled to hear that Textedly has been your first choice for mass messaging with multimedia support. Your feedback about the contact adding process is valuable, and the only required field is the phone number. All other contact fields are optional :) Thank you for rating us 10 out of 10 and for choosing Textedly! Best, Emily ### 2. Efficiency Booster for Seasonal Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Textedly?** I like that Textedly is easy to use because I can access it from my computer, phone, and iPad, which cuts my workload down considerably. It saves me a bunch of time since it allows me to send a text to my entire list of 2,000 customers with just one message. I also appreciate that it's less expensive and works well with my seasonal business, allowing me to adjust the service level according to the season. Once everything was set up initially, it made managing communications so much faster. **What do you dislike about Textedly?** I wish there was an actual app that I could open up on my phone or my tablet. As it is now, I do have to go access the website to answer any text coming from my customers and also to send out a text. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to send out weekly prices to my customers, saving me hours versus manual texting. It lets me send a text or email to all customers and get quick responses, making it much easier and faster to manage. **Official Response from Ally Archer:** > We appreciate your feedback and understand your concerns about the pricing plans. We are constantly working to improve our offerings and will take your feedback into consideration for future updates. Best, Ally ### 3. Easy Bulk Texting That Turns Into 1:1 Conversations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Textedly?** It's fairly easy to send text messages in bulk. I love that a bulk message becomes 1:1 messaging when someone respondes. **What do you dislike about Textedly?** Honestly the set up was terrible. I was declined and approved and then declined. And told by a customer service agent that I needed to make not insignificant copy changes to my website but then I was approved anyway. It was chaotic. The UI isn't always easy and the language doesn't help. What's a KEYWORD actually anyway? **What problems is Textedly solving and how is that benefiting you?** It's helping me communicate with a valuable audience through a platform where they're more likely to engage. **Official Response from Emily O.:** > Hi there, We're happy to hear that you find it fairly easy to send text messages in bulk and that you appreciate the 1:1 messaging feature when someone responds. A keyword is a specific word or phrase that customers can text to your number to opt-in to receive messages. We hope that Textedly continues to help you effectively communicate with your valuable audience. Thank you! Emily ### 4. Seamless Bulk Messaging with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Textedly?** I love that Textedly is a fantastic tool for communication needs. It's user-friendly, and I appreciate the clean interface, which keeps everything organized and easy to find. The quick message delivery gives me confidence, especially for time-sensitive promotions and reminders. Managing the contacts and sending out messages is seamless without any issues. **What do you dislike about Textedly?** It would be great to see more advanced analytics and reporting features to better track performance and engagement. I just had trouble with registering the phone number. **What problems is Textedly solving and how is that benefiting you?** Textedly allows me to send bulk text messages easily, unlike my previous tool. Its clean interface and quick message delivery are fantastic for organizing and efficiently managing campaigns with time-sensitive promotions and reminders. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly user-friendly and efficient for your communication needs. We appreciate your feedback and will definitely consider your suggestions for more advanced analytics and reporting features. We apologize for any inconvenience with registering your phone number and will look into this issue promptly. Best, Ally ### 5. Very Easy to Use with Top-Notch, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Collin H. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Textedly?** It's very easy to use! The support has been top notch. Quick response and very helpful to any questions. **What do you dislike about Textedly?** I have not found anything I dislike yet. **What problems is Textedly solving and how is that benefiting you?** They helped me activate my account by calling with an account manager. **Official Response from Emily O.:** > Hi Colin, We're thrilled to hear that you find Textedly easy to use and that our support has been helpful to you! Thank you for your positive feedback and for choosing Textedly! Best, Emily ### 6. I was having difficulty sending out a text campaign. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Textedly?** The ease of use and amount of time I can save sending out text campaigns so I can focus on my business. I also like the customer support. Lastly, the ease of integration with my current patient phone list. **What do you dislike about Textedly?** There are currently no downsides to using Texedly. **What problems is Textedly solving and how is that benefiting you?** The current problem that Textedly is solving is limitation with current phone subscriber not allowing the use of texting campaigns and the limited amount of time I have to dedicate to texting campaigns. **Official Response from Ally Archer:** > HI Lauren, We appreciate your positive feedback about Textedly. It's great to hear that our platform is helping you overcome limitations with your current phone subscriber and saving you time for your texting campaigns. Best, Ally ### 7. Seamless Text Marketing, Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan M. **Reviewed Date:** February 06, 2026 **What do you like best about Textedly?** I like using Textedly for customer marketing and staying in touch with my customers. It allows me to send texts to many customers while making it feel like it's coming directly from me, which is more effective than email for marketing and maintaining connections. It has helped grow my business. I appreciate the seamless and easy-to-use interface of Textedly. I also value the customer service; they responded promptly to my request for tax information and provided all the needed details right away. Their support is active and professional, and they make working with the platform straightforward. The initial setup was very easy, especially since my account was rolled over from another service. Textedly's team guided me through the ins and outs of the platform, making it a smooth transition. **What do you dislike about Textedly?** Sometimes, there are target groups of people that I add that overlap. **What problems is Textedly solving and how is that benefiting you?** Textedly allows me to broadcast text to many customers, making it feel personal, which enhances customer marketing. It offers better engagement than email and has helped grow my business. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been instrumental in growing your business and that you appreciate our seamless interface and responsive customer service. We understand the importance of effective communication with your customers and are glad to have been able to assist you with your tax information promptly. We appreciate your feedback and are continuously working to improve our platform to better serve your needs. Best, Ally ### 8. Effortless SMS Marketing with Targeted Reaching **Rating:** 4.0/5.0 stars **Reviewed by:** Mahesh s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Textedly?** I like Textedly because it makes it easier to market promotions and latest updates to customers. The ability to easily search for a specific set of targeted customers for marketing campaigns is an important feature. During the initial setup, it was easy to load many customers using Excel, which was helpful. **What do you dislike about Textedly?** I think adding more AI features would help. Also, being able to scan metrics from past campaigns would be beneficial. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to easily market promotions and updates to my customers. It simplifies searching for targeted customers in marketing campaigns and the easy setup process with Excel is a plus. **Official Response from Emily O.:** > Hi Mahesh, We're glad to hear that Textedly has made it easier for you to market promotions and updates to your customers. We appreciate your feedback about adding more AI features and scanning metrics from past campaigns, and we'll definitely take that into consideration for future improvements. Best, Emily ### 9. Great for Coordinating Event Updates and Keeping Everyone Informed **Rating:** 4.0/5.0 stars **Reviewed by:** Christa G. | Financial and Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Textedly?** using it to update folks during a specific event/period of time. It helps us coordinate better and get the word out **What do you dislike about Textedly?** The website has been difficult to navigate, I had to get an agent to help me with the plan I wanted. **What problems is Textedly solving and how is that benefiting you?** Easy text communication for a specific period of time. **Official Response from Emily O.:** > Hi Christa, We're glad to hear that Textedly has been helpful for coordinating event updates and keeping everyone informed. We apologize for any difficulties you experienced with navigating the website, and we appreciate your feedback. We are constantly working to improve our user experience. Best, Emily ### 10. Streamlined Nonprofit Communication, Needs Better Pricing Options **Rating:** 4.0/5.0 stars **Reviewed by:** Jacqueline T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Textedly?** I like that Textedly is pretty easy to navigate and it's a web-based platform. The customer service is beyond amazing, with everyone being extremely nice and helpful. Additionally, it helps streamline communications so we make better use of limited resources and staffing. **What do you dislike about Textedly?** I would have appreciated it if there were additional free add-ons, such as the ability to add individuals to the Team so everyone has access and can view last communication touchpoints and threads, rather than paid options. This would help us streamline the process much more. Currently, we rely on just one person to communicate, but all teams should have access. **What problems is Textedly solving and how is that benefiting you?** Textedly streamlines communication for our nonprofit with limited resources and staffing, making it super efficient. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to navigate and that our customer service has been helpful. We appreciate your feedback about additional free add-ons and will definitely take it into consideration for future updates. Best, Ally ### 11. Simplifies Client Communication for Entrepreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Quick Book Certified Bookeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Textedly?** I find Textedly easy for mass texting customers all at once, which really helps with promotions for my basketball clients and camps. I appreciate that I can share website links, specifically for my basketball camps, right with my clients. I'm impressed by the great customer support and the ability to integrate apps. It's the best, and I've liked everything about it so far. The initial setup was very easy. **What do you dislike about Textedly?** I like everything about Textedly **What problems is Textedly solving and how is that benefiting you?** Textedly makes it easy to mass text customers and share website links for my basketball camps. I love its app integration and fantastic customer support. **Official Response from Emily O.:** > Hi Brandon, Thank you for sharing your positive experience with Textedly. We are so glad Textedly is helping to save you time and communicate efficiently with your clients. We always strive for a balance between value and cost for our users, and thank you for being a valued customer! Best, Emily ### 12. User-Friendly Messaging with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Textedly?** I use Textedly for text message scheduling, and I love its user-friendly design. The customer service is awesome, which really stands out for me. The initial setup was super easy too. Textedly helps me keep all my SMS contacts organized and ensures messages are delivered effectively. **What do you dislike about Textedly?** It would be nice if their system could flag a keyword in any part of a message rather than just the keyword alone. It would be nice if the system could recognize smartphones vs other types of phones and segment somehow. **What problems is Textedly solving and how is that benefiting you?** Textedly helps me keep all my SMS contacts organized and ensures messages are delivered. **Official Response from Emily O.:** > Hi Sarah, Thank you for your positive feedback! We're glad to hear that Textedly has been helpful for organizing your SMS contacts and ensuring effective message delivery. We appreciate your suggestions for keyword recognition and smartphone segmentation, and we'll certainly keep those in mind for future enhancements. Best, Emily ### 13. Efficient Communication Tool with Scheduled Messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Fleet M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Textedly?** I appreciate Textedly for its flexibility to create template messages, schedule sending, and mass messaging. I also like the ability to have all messages in one location and add team members so everyone is aware of the communications. It streamlines communication for the Fleet department by not having to reach out to employees individually. **What do you dislike about Textedly?** At the moment, the only thing about Textedly that is a hindrance is only being able to use it on the web. I hear an app is in the works, so that will be a huge improvement! **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to send mass messages to all employees easily, schedule messages, and streamline communication for the Fleet department. **Official Response from Ally Archer:** > We're glad to hear that you appreciate Textedly's flexibility and ability to streamline communication for your Fleet department. We understand the inconvenience of not having a mobile app, but we're excited to let you know that we are working on it to provide a better user experience. Best, Ally ### 14. Easy Setup and User-Friendly, Ideal for Nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Paul L. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Textedly?** I appreciate Textedly's very easy-to-understand interface once I got used to it. This simplicity helps my nonprofit organization efficiently manage communication with around 1,200 members of our faith-based community. It allows us to contact our council members quickly, facilitating sign-ups through platforms like Sign Up Genius, and effectively distributing posters, event details, and emergency information. Additionally, the setup process was quite straightforward, as we were able to transfer a list of names and numbers from our database, although some hurdles were present due to home phone numbers not working for texting. The customer service was commendable, providing helpful assistance throughout the setup process. Overall, we've been using Textedly for three to four years and have been very happy with it, giving it a high satisfaction rating of about nine, indicating I would likely recommend it to others. **What do you dislike about Textedly?** Also, having an app to use on the phone or desktop would be very useful. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to quickly contact our council and facilitate volunteer engagement. It enables instant communication with event details and emergency information, enhancing our responsiveness and organizational efficiency. **Official Response from Ally Archer:** > Hi Paul, We're thrilled to hear that Textedly has been able to help your non-profit organization keep in contact with your members and alert them of important information. We understand your concern about pricing and we are constantly evaluating our pricing structure to ensure it remains competitive while still providing excellent service. Best, Ally ### 15. Texting Volunteers Made Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jill D. | Meals on Wheels Volunteer Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Textedly?** I love the convenience of being able to text our volunteers as opposed to having to call or e-mail. I get a much more immediate response when texting. My volunteers also love the convenience of being able to text as well. Customer support is very easy with the chat option as well. **What do you dislike about Textedly?** It seems to be very easy for my volunteers to accidently subscribe and we have to walk them through resubscribing. I also experience glitches and end up sending the same message multiple times. I will also kick me out sometimes and I have to log back in. **What problems is Textedly solving and how is that benefiting you?** Textedly makes communication with my volunteers so much easier, and I get much more rapid responses. It solves the problem of having to leave a voicemail or e-mail message and having to wait much longer for a response. **Official Response from Ally Archer:** > We're glad to hear that you and your volunteers are enjoying the convenience and immediate response of texting with Textedly. We appreciate your feedback about the accidental subscriptions and glitches, and we will work on improving these issues to provide a better experience for you. Best, Ally ### 16. Good support & features but room to grow. **Rating:** 3.0/5.0 stars **Reviewed by:** Matthew M. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Textedly?** The tech-support is top notch, and they are always quick to respond. Also, I love that you can design text messages that include images. **What do you dislike about Textedly?** My organization holds multiple events throughout the year, and I would like to be able to update phone numbers in bulk batches with new tags, so I can send messages to the appropriate groups. However, Textedly does not let you do that and unless you are going to go one by one on each account, you must upload the individual again with a new tag. So, I have some numbers in there 4 or 5 times because they are a part of 4 or 5 groups. A bulk update feature like Mailchimp has would be very helpful. **What problems is Textedly solving and how is that benefiting you?** It helps us notify our the clients we serve of upcoming events, cancellations, and other important information. It is quick and allows us to notify large groups of people at once. **Official Response from Ally Archer:** > Hi Matthew, Thank you for your feedback! We're glad to hear that you appreciate our top-notch tech support and quick response time. As for tags and upload, you can export your whole contact list, update the tags and then re-upload! Please chat in if you need more assistance on that matter! Best, Ally ### 17. Brooke’s Tremendous Help Made a Great First Impression **Rating:** 4.5/5.0 stars **Reviewed by:** Greg C. | Director of finance and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Textedly?** Brooke was a tremendous help to me today. **What do you dislike about Textedly?** Nothing so far as i am new to the website and services. **What problems is Textedly solving and how is that benefiting you?** I will let you know as I use the service more often. **Official Response from Emily O.:** > Hi Greg, We're thrilled to hear that Brooke provided you with tremendous help and made a great first impression! We strive to offer excellent customer service and support to all our users. Thank you for choosing Textedly! Best, Emily ### 18. Overcomplicated and Misleading Setup **Rating:** 0.5/5.0 stars **Reviewed by:** Li M. **Reviewed Date:** January 16, 2026 **What do you like best about Textedly?** I like that Textedly supposedly has the ability to mass message groups easily. It prevents me from having to individually text people and just send one message at large. **What do you dislike about Textedly?** They make it seem much more simple than it actually is. After paying for a plan, there were several additional hoops to jump through and fees to pay that were not up front in the free trial. I still am not yet able to send messages, which is the entire reason I bought the plan. I made a mistake when paying and paid for an annual subscription instead of a monthly one. I contacted them to switch to month by month, but they refused to let me switch or issue a refund. They show that you can upload contacts as a list instead of individually, but I had to get approved to do so. Sending messages requires registration and applications that need approval. They make it seem like you can immediately start using their platform after upgrading, but that's not the case. **What problems is Textedly solving and how is that benefiting you?** Textedly prevents me from having to individually text people, allowing me to send one message to a large group easily. **Official Response from Ally Archer:** > We apologize for the inconvenience you've experienced. Mobile carriers are very strict with traffic coming through and that is why registration can be very daunting. We enable the upload list pretty quickly once we get your website as this also prevents bad actors getting in! We are here to help you succeed with the platform so please do not hesitate to call us or chat in with more questions! Best, Ally ### 19. Convenient Scheduling, Needs Flexible Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan B. | Videographer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Textedly?** I use Textedly to send out weekly prayer requests, and I love how it allows me to send them quickly and all at once. The scheduling feature is super convenient for me because I can plan ahead for the entire week, setting the exact date and time so that they land when I want. The texting back feature is also very handy since I can easily chat with people. Overall, Textedly just makes these tasks easy for me, and the basic plan is sufficient because I don't communicate with tons of people. The initial setup of Textedly was quite easy too. **What do you dislike about Textedly?** The monthly subscription isn't the most convenient. I wish I could use texting credits without having to pay for the subscription. It would be great to have an option that's not just a subscription, but that I could pay for the credits when I need them. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to send prayer requests quickly and all at once. Scheduling ahead of time for specific days is convenient and the texting back feature allows easy communication without using my personal phone. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly convenient for scheduling and sending out prayer requests. We appreciate your feedback about the billing options, and we will definitely take it into consideration for future improvements. Best, Ally ### 20. Textedly Review-Ad Agency 12/2/25 **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Media Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Textedly?** After working with multiple CSR representatives, I have found each one to be extremely helpful. Additionally, the blasts are always deployed on schedule. I work at an ad agency, and we deploy blasts on behalf of our clients so the setup of those accounts can be complex. The reps always are willing to get on the phone and work through any roadblocks. **What do you dislike about Textedly?** Overall, I haven't encountered any major problems. However, the frequent automated emails asking whether I would recommend Textedly to a friend can get a bit tiresome after a while. Be careful when signing up for plans because the platform will default to an annual plan unless they have fixed that. **What problems is Textedly solving and how is that benefiting you?** Textedly allows our agency to enable our clients with the ability to message staff/clients/prospects in a very flexible and timely manner. **Official Response from Ally Archer:** > Thank you for your positive feedback on our help desk and CSR staff. We apologize for any inconvenience caused by the rate increase. We appreciate your suggestion for a two-way function and will consider it for future updates to the platform. Best, Ally ### 21. Easy-to-Use Automated Surveys at a Very Reasonable Price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Textedly?** The main reason I chose Textedly is because I was able to set up a series of survey questions, with automated follow-ups based on their responses. The interface is easy to use. And the price is very reasonable. **What do you dislike about Textedly?** The main negative is that because I'm not based in the US (but am using this for a US based client sending to US based users), I have to use a VPN every time I access the site. I'm not able to access the site otherwise. **What problems is Textedly solving and how is that benefiting you?** I'm using it for research purposes, sending SMS-based survey questions to get easy and immediate responses from my participants. **Official Response from Emily O.:** > Hi there, Thank you for choosing Textedly for your surveys. We appreciate your feedback and are happy to hear that our platform is meeting your research needs. Thanks for being a Textedly customer! Best, Emily ### 22. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas R. | Owner, The Rojas Group / TRGLV, Inc, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Textedly?** Brooke was great today! She helped me understand my options when it came to upgrading our current plan, and how the process works, as well as the credit back to the account for our current plan before we upgraded! Thank you Brooke, great communication, and like all of the customer support people, she was very friendly and responded quickly. **What do you dislike about Textedly?** Nothing really of note. The platform is easy to use, the support excellent, and the text program has been a great asset to our marketing program. **What problems is Textedly solving and how is that benefiting you?** The software helps us reach customers who want to hear from us, our specials, upcoming events, etc., so it helps us drive traffic to our business! **Official Response from Emily O.:** > Hi Thomas, Thank you for your positive feedback! We're thrilled to hear that you find Textedly user-friendly and effective for reaching your customers. We understand your concerns about compliance with spam regulations and forbidden content. Please feel free to reach out to our support team for further clarification if you are ever in doubt. We appreciate your business and look forward to continuing to help you drive traffic to your business! Best, Emily ### 23. Easy Contact Management, But Price increase has been a negative response for our usage needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Textedly?** Being able to input contacts and either click on only certain ones or send to the entire contact list- both being fairly easy to do, ability for our contacts to reply. Ability to send birthday texts. **What do you dislike about Textedly?** Cost increase. Birthday texting although a very interesting option, has not yet worked for us. I sent a test one this week, and it didn't go through even though it was set up correctly. The fact that a "text" isn't just a "text" but instead is counted up by number of characters, leading up to one text being counted as 2 or 3 texts- this leads to possible need to purchase a higher plan. Replies would be easier seen if there was a textedly app (if there is one, I have not known about it) **What problems is Textedly solving and how is that benefiting you?** Reaching large groups of people via text. That benefits us because people are more likely to read a text more quickly than an email. **Official Response from Ally Archer:** > We appreciate your feedback and understand your concerns about the cost increase. We are constantly working to improve our services and stay competitive with our pricing! Best, Ally ### 24. Efficient Scheduling with Some Billing Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Textedly?** I like the scheduling text aspect, being able to schedule text in advance. You don't have to do it right away; you can schedule it out for the whole week or month, which is very helpful. The scheduling text feature allows me to send texts at specific times, even when I'm at work. That way, when I leave work, I know they'll just send at the optimal time that I want the recipients to receive it. **What do you dislike about Textedly?** I think it could be easier to find the billing information, like how the charging works. Sometimes it's hard to kinda get to that, and it's hard to change plans. If you wanna change plans from a monthly to an annual, but it's from, like, a bronze to gold, it can be hard to do that. You have to, like, reach out to an agent, which just takes some more time. **What problems is Textedly solving and how is that benefiting you?** Textedly makes it easier for clients to see messages and photos directly on their phones. I use it to schedule texts in advance, ensuring they reach recipients at optimal times without needing my constant attention. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We're happy to hear that Textedly is helping you communicate with members more efficiently. We apologize for any inconvenience with the live chat availability and will work to address this issue. Best, Emily ### 25. Effortless Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** tiffanie w. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Textedly?** I like using Textedly to communicate with our clients and send out appointment times and dates. It allows me to keep in contact with patients without having to get them on the phone, which makes it easy to communicate. I only use the text portion and schedule text messages to go out when the office is closed. The initial setup was not hard at all, and the salesperson helped with the setup, making it really easy. **What do you dislike about Textedly?** I do not have any issues or dislikes **What problems is Textedly solving and how is that benefiting you?** I use Textedly to communicate easily with clients, sending appointment times and dates without needing phone calls. **Official Response from Ally Archer:** > We're glad to hear that Textedly has made client communication effortless for you. Our scheduling feature is designed to make it easy to keep in touch with your clients, even when the office is closed. Thank you for your feedback! Best, Ally ### 26. Time-Saver with Annoying CSV Format Handling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Textedly?** I primarily use Textedly to reach out to my colleagues and send them messages for efficiency. It saves me a lot of time from having to manually text each individual. **What do you dislike about Textedly?** The CSV file order is very annoying to upload in the exact format required by Textedly. I wish I could just upload a CSV file in the format I choose, and the platform would be able to find the numbers and names without needing that exact order. That wastes a ton of my time. Also, getting my phone number approved during the setup was not easy. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to reach out to colleagues efficiently, saving a lot of time from having to manually text each individual. **Official Response from Emily O.:** > Hi there, Thank you for sharing your experience with Textedly. We're glad to hear that the platform has been a time-saver for you in reaching out to your colleagues efficiently. Your feedback is valuable, and we will look into ways to improve the user experience, such as providing more flexibility in uploading CSV files. If you have any specific suggestions or encounter any issues in the future, please feel free to reach out to our support team. We appreciate your business and are committed to making your communication efforts easier! Best, Emily ### 27. Textedly: Easy, Intuitive Texting at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Zach Y. | Co Founder and VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Textedly?** Textedly is a great value texting solution for our time. Its easy and intuitive to use at a great price. Its scheduling feature is fantastic and we use it all the time. Customer support is quick. **What do you dislike about Textedly?** Can't think of anything. We've been using it for years without issue. **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to communicate with our customers that have the most buy in for our product and are self selected. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a valuable tool for your business! Our team is dedicated to providing an easy and intuitive platform with great value and excellent customer support. Best, Ally ### 28. Easy to Use Platform with A+ Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Kaycee M. | Church Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Textedly?** The platform is very easy to use. Customer Service is A+ (timely, efficient and resolution-focused) **What do you dislike about Textedly?** Low character allowance and blocked messages from time to time (usually from cell carriers) **What problems is Textedly solving and how is that benefiting you?** When there is an issue with text messages not being received, Textedly will restore my bank of I bring it to their attention **Official Response from Ally Archer:** > We're thrilled to hear that you find our platform easy to use and that you've had a positive experience with our customer service team! Best, Ally ### 29. Easy to Use with a Great Interface and Immediate Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey M. | Senior Director, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Textedly?** ease of use, great user interface, fantastic and immediate customer sevice **What do you dislike about Textedly?** little to no downside. didn't come across any challenges **What problems is Textedly solving and how is that benefiting you?** having issues taking our marketing communications away from email to incorporate SMS, textedly makes it easy **Official Response from Emily O.:** > We're thrilled to hear that you find Textedly easy to use with a great interface and that you've had a positive experience with our customer service. Thank you for sharing your feedback! Best, Emily ### 30. Helpful Support, Easy Setup with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Elite . | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Textedly?** I just started using Textedly and so far the staff have been extremely helpful and responsive. They guide you through the steps and help you in any way they can, which I really appreciate. I enjoyed speaking to them and my service so far! I like how easy it is to send messages. There's also a feature to upload phone numbers quickly, which has cut my time in half. **What do you dislike about Textedly?** Just the wording that is used to register the phone number. **What problems is Textedly solving and how is that benefiting you?** Textedly's easy setup and quick number upload save time and simplify message sending for my business. **Official Response from Ally Archer:** > We're glad to hear that you found our staff helpful and responsive. We strive to provide excellent support to our customers! Best, Ally ### 31. Effortless Marketing, Effortless Results **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Textedly?** I love how easy Textedly is to use. The instructions are simple and user-friendly, which is great because I'm not as techy as I'd like to be. The initial setup was quick and easy. Textedly is an incredibly valuable tool for my business, mainly because its ease of use makes it time efficient and rewarding. I find every aspect of Textedly efficient and well-designed, and each time I send out a text, it doubles my in-store traffic. **What do you dislike about Textedly?** I don't dislike anything about Textedly. **What problems is Textedly solving and how is that benefiting you?** Textedly doubles my in-store traffic with every text. It's easy to use and time-efficient, making it a valuable tool for my non-techy skills. **Official Response from Emily O.:** > Hi Brenda, We're thrilled to hear that Textedly has been such a valuable and rewarding tool for your business! It's great to know that our user-friendly interface and efficient setup process have made a positive impact on your in-store traffic. Thank you for sharing your experience! Best, Emily ### 32. Effortless Group Messaging with Smart Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Textedly?** The ease of getting messages out to our entire group at one shot. And we are able to schedule future messages. **What do you dislike about Textedly?** cannot think of anything at moment; maybe in regards to cancelling numbers of termed employees that we cannot readd **What problems is Textedly solving and how is that benefiting you?** it solves our communication issue with our field employees who would otherwise probably not check their email. **Official Response from Emily O.:** > Hi there, Thank you for sharing your positive experience with Textedly's group messaging and scheduling capabilities. We understand the importance of efficient communication with field employees and we're glad to be able to help with that. Thank you for being a Textedly customer! Best, Emily ### 33. Effortless Text Marketing with Great Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Austin L. **Reviewed Date:** December 23, 2025 **What do you like best about Textedly?** I really like how easy Textedly is to use and the fact that you're able to categorize different keywords and groups. It helps me stay organized, making texting more valuable because it enables me to stay on top of my leads and outbound communications, like cold outreach. The platform is simple, which definitely helps with organization in a business setup. I've been using it for over a year and a half, and I love it. The initial setup was pretty easy, despite requiring a bit of review and approval. It's a great platform that has made me more than I've put into it. **What do you dislike about Textedly?** I don't like having to verify every single time I log in, which I understand why. Another thing is, like, sometimes it does get slightly confusing when you're doing the numbers and things like that because sometimes it'll say, 'hey, you have to do this in order to send messages. Sometimes it won't.' I also think having a save password button would be nice. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for massive text marketing, helping me communicate with previous customers and warm leads effectively. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a valuable tool for your business in organizing your text marketing efforts. We appreciate your feedback and can take off the Magic link verification if you wish! Just chat in and we can get that handled! -Ally ### 34. Wonderful, Fast, Friendly Customer Support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Textedly?** The customer support is wonderful! Everyone is very fast, friendly and knowledgeable. **What do you dislike about Textedly?** Not necessarily Textedly but the registration of the numbers is a pain. It asks for way too much to register a phone number. I understand it's not Textedly asking. **What problems is Textedly solving and how is that benefiting you?** It will allow me to text my employees communications from Human Resources to keep everyone updated without having to read an email. **Official Response from Emily O.:** > Hi there, We're glad to hear that Textedly is helping you streamline communication with your employees. We're committed to providing solutions that make business communication more efficient and effective. Thank you for being a Textedly customer! Best, Emily ### 35. Easy-to-Use UI and Fair Pricing, but 10DLC Approval Communication Needs Clarity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Textedly?** The ui is relatively easy to understand along with the pricing of the services. **What do you dislike about Textedly?** I disliked the unclear communications regarding the 10dlc approval process. There was several issues getting our number approved each time there was a new issue not mentioned previously. This made onboarding difficult, thankfully support was able to get us working after several issues. **What problems is Textedly solving and how is that benefiting you?** Communicating on a mass scale to our employees, integrating our safety workflows better across the org. **Official Response from Emily O.:** > Hi there, We're glad to hear that you find our UI easy to use and our pricing fair. We apologize for the challenges you faced with the 10DLC approval process. Your feedback is valuable, and we will work to improve our communication and onboarding process to better serve our customers. Best, Emily ### 36. User-Friendly Platform with Quick Support, Needs Better Time Management for Recurring Alerts **Rating:** 3.5/5.0 stars **Reviewed by:** Deandra T. **Reviewed Date:** December 18, 2025 **What do you like best about Textedly?** We love the recurring messages. It makes things so much easier for us. I find Textedly user-friendly because the platform is easy to use and simple by design. Its straightforward interface allows even our aged team members, who might not be very tech-savvy, to easily use it if needed, especially when others aren’t available to update or send alerts. I also appreciate the platform's customer support, as it is easy to contact them. They tend to get back quickly most times, and it's nice to have interactions with a human. **What do you dislike about Textedly?** I wish the recurring messages would handle daylight savings better. When daylight savings occurs, the message timings get disrupted and end up being an hour earlier or later. It would be great if this feature automatically adjusted for daylight saving so messages go out at the intended time. Also, I kinda wish there was a guide available for setup, as I don't remember having one. Customer support was helpful, but I wish I knew where to locate setup information myself. Also, when adjusting recurring messages, I struggle to understand how I can make a message adjust for later that same week; sometimes it makes the adjustment take effect the following week. **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to rapidly share information with our congregation, enhancing communication beyond what our website or Facebook page offers. It's especially effective for inclement weather alerts. **Official Response from Emily O.:** > Hi Deandra, We're glad to hear that you find Textedly user-friendly and appreciate our customer support. Thank you for being a valued Textedly customer! Best, Emily ### 37. Effortless Communication with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Horizon House o. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Textedly?** I use Textedly to send out surveys to our consumers, and it allows me to send these forms without using my cell number. Plus, people can message me back, and I can respond directly from my computer. I really like the ease of use and how quick the support team is in replying when I need help. The initial setup was very easy, and that's saying something since I'm not very tech-savvy. **What do you dislike about Textedly?** I have not come across any part of Textedly that I do not like. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to send out surveys without using my cell number and can reply from my computer when people message back. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Textedly has been a valuable tool for sending surveys and providing seamless communication. Our support team is dedicated to providing quick assistance, and we're glad to hear that you found the setup process easy. Thank you for your feedback! Best, Emily ### 38. Easy to Use and Great for Connecting with Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Textedly?** Its a very easy platform to use and connect directly with customers **What do you dislike about Textedly?** Its hard to justify the cost sometimes. We need more texts and it gets expensive. **What problems is Textedly solving and how is that benefiting you?** It allows daily access to new customers and allows me to solve problems if there was one to make customers happy. **Official Response from Emily O.:** > Hi Jacqueline, We're glad to hear that you find Textedly easy to use and great for connecting with customers! We understand that cost can be a concern, and we're constantly working to provide the best value for our users. We appreciate your feedback and thank you for being a Textedly customer! Best, Emily ### 39. Instant Customer Connection, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Georgette M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Textedly?** I like that Textedly allows me to connect with my audience right away because most of them get messages and use their phone more than any other way. It was easy to set up thanks to a good team that helped me and sent all the information prior to connecting. **What do you dislike about Textedly?** I like everything. **What problems is Textedly solving and how is that benefiting you?** Textedly allows me to connect directly with customers, ensuring quick responses. I can engage with my audience immediately since they check messages on their phones more frequently than other methods. **Official Response from Emily O.:** > Hi Georgette, We're thrilled to hear that you're enjoying the swift delivery of messages with Textedly! Thank you for sharing your positive experience. Best, Emily ### 40. Effortless Tenant Communication Without Personal Cell Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Laci J. **Reviewed Date:** January 30, 2026 **What do you like best about Textedly?** I like that Textedly is a text system that lets me communicate without using my personal cell number. It mimics a cell text system, which is great because I want to keep my personal data usage low. The tenants tend to respond to text messages a lot faster than emails, which is crucial for quick communication, especially about maintenance. The initial setup was very easy, making it convenient to start using right away. **What do you dislike about Textedly?** I wish they had an app. I could have it on my phone instead of having to use my laptop. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for property management communication. Tenants respond faster to texts than emails, and I don't have to use my personal phone or data to contact them. It's quick for maintenance coordination. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly convenient for maintaining tenant communication without using your personal cell number. We appreciate your feedback about wanting an app, and we'll definitely take that into consideration for future updates. Best, Ally ### 41. Seamless Communication with All My Gym Members **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Textedly?** I love being able to communicate with all of my Gym members! **What do you dislike about Textedly?** Nothing yet, I did have some trouble with having to always verify once I’m in the app, but they’ve made it a little bit more seamless **What problems is Textedly solving and how is that benefiting you?** They’re solving my need to be able to communicate with everyone as a whole, since not everyone has social media. It has really helped! **Official Response from Emily O.:** > Hi Stephanie, We're glad to hear that Textedly has been helping you communicate with all your gym members. We appreciate your feedback and thank you for being a Textedly customer! Best, Emily ### 42. User-Friendly Messaging Tool with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Marisa H. **Reviewed Date:** January 26, 2026 **What do you like best about Textedly?** I like that Textedly is very user-friendly and easy to operate. I appreciate how it's accessible from either my mobile device or computer, which makes it convenient. The platform allows me to send messages in a timely manner, which is essential for my business. The setup was very easy, and it's also easy to modify our account while using it. **What do you dislike about Textedly?** The message limitations are sometimes a little frustrating, trying to fit all of my thoughts into the character limits. And I don't love that on some devices, it sends the messages into multiple messages instead of just one long one. **What problems is Textedly solving and how is that benefiting you?** Textedly is a one-stop shop for communicating with many people at once, making it essential for notifying our real estate clients, agents, and investors about events and news. **Official Response from Emily O.:** > Hi Marisa, We're glad to hear that you find Textedly user-friendly and convenient for your business needs. We understand the frustration with character limits and message formatting, and we are constantly working to improve the user experience. Thank you for your feedback! Best, Emily ### 43. Perfect for Mass Texting with Easy Usability **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah M. **Reviewed Date:** December 12, 2025 **What do you like best about Textedly?** I like Textedly's easy usability, which makes sending urgent texts a straightforward task for me. The ability to add tags when uploading contacts is really helpful, allowing me to easily filter and send messages to specific groups like business owners and local readers. I also appreciate that I can purchase additional texts as needed when we have a high send out month, and the pricing for these extra texts is fair. The initial setup was very easy, just plug and play. Overall, I'd be very likely to recommend Textedly to colleagues in need of such a service. **What do you dislike about Textedly?** Nothing major. Overall the app is really great. I would maybe like an even further taggable system/way to organize the contacts in the database. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to mass text readers and subscribers about events, promos, and deals. It was a perfect fit for mass texting. Easy to use, allows tagging to filter contacts, and I can purchase additional texts if needed. It's great for marketing our business owners and local readers. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly's usability and tagging feature helpful for your mass texting needs. We appreciate your feedback and will definitely consider your suggestion for further organizing contacts in the database. Thank you for recommending Textedly to your colleagues! Best, Ally ### 44. Effortless Group Messaging for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Textedly?** I like the simplicity of Textedly and being able to send messages to 60 plus people at one time. Setting up Textedly was very easy with no issues at all, taking maybe ten minutes. **What do you dislike about Textedly?** Really, the only improvement at this point would be having an app to manage everything, to send out messages, and of having to log in to the account through an Internet browser. **What problems is Textedly solving and how is that benefiting you?** I use Textedly to solve communication issues, sending information to my students and parents all at once. **Official Response from Emily O.:** > Hi John, We're glad to hear that you find Textedly simple and easy to use for sending messages to multiple recipients. We appreciate your feedback about the need for a mobile app and have one launching very shortly! Chat in to support and we can provide you with more information in it. Thank you for being a Textedly customer! Best, Emily ### 45. Effortless Communication with Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Textedly?** I really like Textedly because it is easy to use. It takes the guesswork out of using the platform, which is great. Also, if I have any questions, the customer support is fantastic. It saves me a lot of time by allowing me to communicate with my customers with just the touch of a button, reaching all of them in minutes. **What do you dislike about Textedly?** I don't have any issues **What problems is Textedly solving and how is that benefiting you?** Textedly saves me a lot of time by letting me reach all my customers in minutes with one touch, eliminating the need for individual texts. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly easy to use and that our customer support has been fantastic for you. We're committed to providing effortless communication and support for our users. Best, Ally ### 46. Intuitive and Powerful Marketing Tool with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Textedly?** I love the dashboard and all the features on it. It makes it very easy to use, with options for filtering contacts and seeing my history. The format and design are very intuitive, which is great since I sometimes get overwhelmed by technology. The initial setup was very easy and pretty seamless, especially compared to other companies I've tried. **What do you dislike about Textedly?** Not much! **What problems is Textedly solving and how is that benefiting you?** Textedly helps me reach my clients very quickly. I love the dashboard and features, making it very easy to use and intuitive. It offers options for filtering contacts and viewing my history, which I find incredibly useful. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you find our dashboard and features intuitive and easy to use. We're committed to providing a seamless setup and user-friendly experience for our customers. Thank you for choosing Textedly! Best, Emily ### 47. Over the top customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Textedly?** Customer service is the best I've experienced Full team is dedicated to help and support Very quick and responsive Stick with you until any challenge is resolved Service is very easy to use, flexible Up and running in minutes **What do you dislike about Textedly?** I didn't use my service for a few months because I wasn't yet approved. They should communicate to customers like me with reminders and support for how to get up and running if you aren't initially approved. **What problems is Textedly solving and how is that benefiting you?** I'm building a community of high powered women who come together weekly to build and encourage each other. I'd been using email for months and they kept telling me that I needed to communicate via text. As soon as I reached out via text, the attendance at my weekly meeting doubled. Texting also allows members of my community to easily invite other members to join us which is what they've been asking for. Lastly, I can easily send out updates and send messages to different aspects of the community. **Official Response from Ally Archer:** > Thank you for your positive feedback about our customer service! We are dedicated to providing quick and responsive support to all our customers. Best, Ally ### 48. So Easy to Use We Stuck with Texedly **Rating:** 5.0/5.0 stars **Reviewed by:** Charles W. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Textedly?** Very easy to use. We were actually going to switch to an internal texting but like texedly so much we decided to stay with them. **What do you dislike about Textedly?** The only problem we have had was verifying or registration a number. **What problems is Textedly solving and how is that benefiting you?** We were easly aloud to change from monthly billing to yearly billing to save money **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our support has been helpful for you. The character count is industry standards. You will get this across all texting platforms! Best, Ally ### 49. Cost-Effective Messaging with Excellent Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Bo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Textedly?** I find Textedly to be a cost-effective solution, which is a big factor for me. It serves as an effective way to reach out to listeners, and we get better responses than email blasts. I appreciate how it facilitates a great way to communicate with our listeners during our live radio shows, allowing them to submit requests to our DJs effectively. The initial setup was very easy, which is a huge plus. **What do you dislike about Textedly?** I really don't have anything to complain about. **What problems is Textedly solving and how is that benefiting you?** I use Textedly for effectively reaching radio listeners, getting better responses than emails. It's cost-effective and allows listeners to submit song requests during live shows, enhancing communication. **Official Response from Emily O.:** > Hi Bo, We're thrilled to hear that Textedly has been a cost-effective and efficient solution for reaching out to your listeners and receiving better responses than email blasts. We're also glad to hear that the initial setup was easy for you. Thank you for sharing your positive experience! Best, Emily ### 50. Ease of Use Marred by Import Challenges **Rating:** 2.5/5.0 stars **Reviewed by:** Sepi B. **Reviewed Date:** January 28, 2026 **What do you like best about Textedly?** I use Textedly for communication to a group, and I like how it facilitates immediate communication and messaging. I appreciate the ease of setup, creating messaging, and adding images, which makes it a nice-looking means to send messages to the receivers. **What do you dislike about Textedly?** Setting up the numbers and address book and the import feature is not easy. And also trying to use it for more than one more is hard to navigate. It's hard to add in a bulk group of new phone numbers. The initial setup was hard because of the import features and template needs. **What problems is Textedly solving and how is that benefiting you?** Textedly allows for immediate group communication and messaging. It simplifies the process of setting up and creating messages, even with images, making it visually appealing to send messages. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly convenient for maintaining tenant communication without using your personal cell number. We appreciate your feedback about wanting an app, and we'll definitely take that into consideration for future updates. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+11%3A53%3A53+-0500&secure%5Bsession_id%5D=98aaf8d0-eabb-457c-bd9c-886df0b8739c&secure%5Btoken%5D=0d372957f3400b812626c328b13e7cb1afecba32cea029edac8068e3a6d7195e&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Messenger** - Sequencing - AI - Customization Interface **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Campaign Analysis **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation **Customers** - Targeting - Profiles - Analytics - Lead Gathering **Content ** - Idea Recommendation - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,860 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,035 reviews)