---
title: Textedly Reviews
meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1400 reviews by the users' company size, role or industry
  to find out how Textedly works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1400
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Textedly Reviews
**Vendor:** Textedly  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,400
## About Textedly
Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice &amp; Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS &amp; MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling &amp; Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation &amp; List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management &amp; Google Reviews: Accelerate your brand&#39;s growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library &amp; Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences.



## Textedly Pros & Cons
**What users like:**

- Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. (336 reviews)
- Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. (323 reviews)
- Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. (257 reviews)
- Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. (141 reviews)
- Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. (134 reviews)
- User-Friendly (118 reviews)
- Simple (108 reviews)
- Easy Setup (106 reviews)
- Easy Communication (104 reviews)
- Messaging (87 reviews)

**What users dislike:**

- Users find Textedly&#39;s pricing to be **expensive** , especially with fees for features that should be included in basic plans. (93 reviews)
- Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. (79 reviews)
- Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. (58 reviews)
- Users find the **learning curve challenging** with setup and initial processes being complex and unclear. (57 reviews)
- Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. (52 reviews)
- Poor Customer Support (49 reviews)
- Difficult Setup (42 reviews)
- Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews)
- Text Limitations (34 reviews)
- Pricing Issues (32 reviews)

## Textedly Reviews
  ### 1. Overcomplicated and Misleading Setup

**Rating:** 0.5/5.0 stars

**Reviewed by:** Li M.

**Reviewed Date:** January 16, 2026

**What do you like best about Textedly?**

I like that Textedly supposedly has the ability to mass message groups easily. It prevents me from having to individually text people and just send one message at large.

**What do you dislike about Textedly?**

They make it seem much more simple than it actually is. After paying for a plan, there were several additional hoops to jump through and fees to pay that were not up front in the free trial. I still am not yet able to send messages, which is the entire reason I bought the plan. I made a mistake when paying and paid for an annual subscription instead of a monthly one. I contacted them to switch to month by month, but they refused to let me switch or issue a refund. They show that you can upload contacts as a list instead of individually, but I had to get approved to do so. Sending messages requires registration and applications that need approval. They make it seem like you can immediately start using their platform after upgrading, but that's not the case.

**What problems is Textedly solving and how is that benefiting you?**

Textedly prevents me from having to individually text people, allowing me to send one message to a large group easily.

**Official Response from Ally Archer:**

> We apologize for the inconvenience you've experienced. Mobile carriers are very strict with traffic coming through and that is why registration can be very daunting.  We enable the upload list pretty quickly once we get your website as this also prevents bad actors getting in!  We are here to help you succeed with the platform so please do not hesitate to call us or chat in with more questions!

Best,
Ally

  ### 2. Beware: Dishonest Billing and Poor Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Fagner A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about Textedly?**

Dishonest

**What do you dislike about Textedly?**

I find Textedly's service very poor, with a dishonest billing system. My account was switched to a yearly subscription without my authorization, which was really frustrating. I feel the company is dishonest and can't offer value. Their support seems fake, with no human interaction—just AI replying with templates. Also, I think their setup it's designed to scam you. Overall, I hope fewer people use this service. Be careful, worst company to work in 2026.

**What problems is Textedly solving and how is that benefiting you?**

Textedly doesn't solve any problems for me. The service is poor, with a dishonest billing system. Their cancellation options was removed from my account, just to turn all hard.

  ### 3. Poor Support and Unfair Billing Practices Undermine Service

**Rating:** 0.5/5.0 stars

**Reviewed by:** Toby H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about Textedly?**

Initially the text broadcasting was a decent service but I eventually cancelled due to poor customer service dishonest billing policies.

**What do you dislike about Textedly?**

The support team is slow to respond, does not identify the issues clients have and then blatantly ignores follow up requests. The annual billing is set to auto-renew but there is no notifications that go out before the new period is billed advising clients so they will continue billing forever without clients knowing. I had an annual bill go off and when I tried to rectify it, explaining that I didn't wish to renew they wouldn't offer any solution. Auto-billing without notifications is illegal in the state of Florida. I will not suggest dealing with this company. They could have easily simply settled the matter in an amicable way but rather opted to go the path of most resistance.

**What problems is Textedly solving and how is that benefiting you?**

They were helping without periodic outbound campaigns until I cancelled service due to billing and customer service issues.

  ### 4. An unnecessarily difficult and annoying platform - a far inferior version of texting base

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Textedly?**

I can send mass texts through it to a large list.

**What do you dislike about Textedly?**

The amount of annoyances with this platform are endless, and every time I use it I have to reconsider whether continuing to use it is worth keeping my number (instead of switching to another platform). Editing lists is far more challenging, credits unnecessarily expire (incredibly frustrating), you have to pay extra for simple features like using first names that should be included, I keep getting logged out in the middle of using it, the keywords concept is confusing and unnecessary, and there are so many frustrating barriers to sending out texts (simple words like "fork" got the text blocked or using an alias website). I hate this platform and would recommend it to nobody. They took over texting base and gave me a worse service for more money.

**What problems is Textedly solving and how is that benefiting you?**

Being able to mass text customers about sale promotions at select times of the year.

**Official Response from Emily O.:**

> Hi there, 

We're thrilled to hear that you find Textedly's platform convenient and user-friendly! We're glad to hear that Sara provided outstanding support. Thank you for recommending Textedly! If you need assistance with credits, please reach out to our support team for possible solutions.

Best, 
Emily

  ### 5. Price Doubled Service Remained the Same

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Textedly?**

The website is easy to use and understand, and the when you need assistance, the Help desk is available and helpful.

**What do you dislike about Textedly?**

I've had several text campaigns completely fail.
I don't like how the text has to start off using my boutique name.
The price doubled and the service did not upgrade.
Customer Service deceived me into thinking I was getting a 50% off discount, but in reality, I lost half of the messages I had with my package....so I had 50% less messages for 50% less of a cost.

**What problems is Textedly solving and how is that benefiting you?**

I needed a service that provided texting customers of sales, instore events and promotions.

**Official Response from Ally Archer:**

> Hi Danielle,

I wanted to clarify that your 50% discount does not impact the number of monthly messages included in your plan—you still receive 6,000 messages each month. If you previously received any bonus credits, those will continue to roll over until they are fully used. That may be why it seemed like your monthly message count had changed.

Additionally, due to carrier regulations, your business name is required to appear at the beginning of each message.

Please let me know if you have any other questions—I’m happy to help!

-Ally

  ### 6. Good But Pricey

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about Textedly?**

Textedly is good about getting back to you in a timely manner.

**What do you dislike about Textedly?**

Textedly pricing is out of line in today's world

**What problems is Textedly solving and how is that benefiting you?**

Our business is no longer able to utilize email to text.

**Official Response from Ally Archer:**

> We appreciate your feedback on our timely response. We understand pricing is important, and we are constantly reviewing our pricing to ensure it aligns with the value we provide. We hope to continue providing a valuable service to your business.

Best,
Ally

  ### 7. Terrible experienc

**Rating:** 0.0/5.0 stars

**Reviewed by:** Nate D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Textedly?**

Nothing, it's really bad. They overcharged me, and nothing worked. When I asked for a refund they refused.

**What do you dislike about Textedly?**

Everything. Nothing works and they overcharged me. Then refused to refund. Terrible customer service. No one got back to me in a timely manner. I couldn't get anyone on the phone.

**What problems is Textedly solving and how is that benefiting you?**

Clunky at best. Hard to use. No support

  ### 8. Not responding

**Rating:** 0.0/5.0 stars

**Reviewed by:** Paul F. | Assistant Project Manager / Estimator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Textedly?**

Notting all hidden charges. And won’t refund the money after asking to cancel my account with in less than a week. Trial period not even finish

**What do you dislike about Textedly?**

Customer service stop responding my emails. I was ignored

**What problems is Textedly solving and how is that benefiting you?**

You also had to purchase the phone line as extra. They did not inform you before hand

  ### 9. Got screwed out of thousands of texts

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Textedly?**

I enjoyed using it until I had to cancel the auto-renewal and lost all my remaining texts.

**What do you dislike about Textedly?**

I cancelled my subscription because I no longer needed to renew, but I still intended to use the package I had already paid for. I still had about 15,000 text messages. When I asked about how to cancel the auto-renewal, I was told how to go under my account, but didn't warn me it would lead to full deletion of my account and my inability to use my remaining texts. They also charged me $65.28. If they already deleted my data, how and why are they charging my card?

**What problems is Textedly solving and how is that benefiting you?**

None at the moment.

  ### 10. The platform is not user-friendly to say the least. It seems to be a complicated system.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Textedly?**

I'm sorry to say but I cannot find a unique feature about Textedly that makes me "like" anything about it. The priority option is the best thing that I can think of.

**What do you dislike about Textedly?**

There are so many steps when trying to do something that should be simple and time efficient.  We came from Zipwhip and it would have served Textedly well to design the program after their model.  I really wish there was a way to forward a text to another contact.  Having to cut and paste is simply not practical. 

Another thing is, when making scheduled messages to our clients, this creates a new window for the contact's messages to appear once they answer the specific message. This is not effecient, as we have on going conversations with our contacts and it usually leads to having to look around for certain messages, due to a new window appearing from creating new messages.

We do not receive a notification of any sort (sound or visual) to notify us that a message has been receieved. This is another quality of Zipwhip that made a big difference when trying to get back to our clients.

The option of only having keywords to input a contact in our sytem also seems very irrelevant to us. The problem being, not everyone will fit into these keywords. But we have to choose one anyway in order to successfully save a contact. The use of the keywords help sometimes, but not really.

When wanting to message someone, the message tab and the inbox tab brings confusion. It seems if we are not already in conversation with a contact, we cannot search for their names in the inbox (which seems logical). But the steps to create a message to contact someone, seems too tedious and irrelevant. Referring back to Zipwhip, the simple access in typing a name into their message system worked with more ease.

There is no access to an app. That is the biggest downfall as it would be easier to see texts and alerts if we had access to an app.

**What problems is Textedly solving and how is that benefiting you?**

Really, the only thing it's doing is keeping our clients in contact with us.

**Official Response from Ally Archer:**

> We're sorry to hear about your challenges with our platform. Your feedback is important to us and we will use it to make necessary improvements. We aim to make Textedly more efficient and practical for our users, and your input will help us achieve that goal.

Best,
Ally

  ### 11. Invoicing Issues - every month

**Rating:** 1.0/5.0 stars

**Reviewed by:** Marti B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Textedly?**

The use of mass texting, makes it easy to communicate

**What do you dislike about Textedly?**

I cannot pull my own invoices, I have to email every month to have them sent to me. This is ridiculous, and they tell me it's on our end. My IT department says it's on thier end as I have no issues with any other websites.

**What problems is Textedly solving and how is that benefiting you?**

When we shit the plant down due to weather I am able to easily communicate to the employees.

**Official Response from Ally Archer:**

> Hi Marti,

We apologize for the inconvenience you've experienced with our invoicing process. We understand the frustration and are working to improve our system to provide easier access to invoices. We appreciate your feedback and will address this issue promptly.

Best,
Ally

  ### 12. Literally a disaster

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about Textedly?**

Nothing.  They were very kind at the start when trying to sell (as is everyone), but fooled me and then stole my customer data.

**What do you dislike about Textedly?**

They are dishonest and give the marketing industry a bad name.

**What problems is Textedly solving and how is that benefiting you?**

They solve nothing.  They made my brand look worse, and then they stole my customer data.  They defame me (claiming I sell what I do not), and I regret ever meeting them.  Other influencers told me to hire other companies; I should have listened.  Textedly is terrible.

**Official Response from Ally Archer:**

> We apologize for any negative experience you've had with Textedly. We take these allegations very seriously and would like to investigate this matter further. Please reach out to our customer support team so we can address your concerns.

Best,
Ally

  ### 13. Instructions are Terrible, Customer Service Can't Help

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alex H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Textedly?**

They send your texts? Not a lot else to say...

**What do you dislike about Textedly?**

It's completely DIY -- and by that, I mean there's no explanation on how to do things and in what order. Features like drip campaigns are an additional charge (sold as an 'app') but have no instruction or support.

If there are mistakes in setup, the guidance I received from customer service was "simply buy more keywords"...

**What problems is Textedly solving and how is that benefiting you?**

Messages were sent, though I hardly will call that a benefit. At this point it would have been easier and less expensive to just send them from my personal phone number.

  ### 14. Where Is Customer Care and Success When Ya Need Them?

**Rating:** 0.0/5.0 stars

**Reviewed by:** JT S. | Co-Founder and COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Textedly?**

Frankly, the end of the telephone call when their Succes representative reached  out to me

**What do you dislike about Textedly?**

Sooo many things wrong with this encounter. Please see the explanation below.

**What problems is Textedly solving and how is that benefiting you?**

They resolved none of our company's challenges with our text marketing as they never once asked what challenges we were facing, if any.

**Official Response from Ally Archer:**

> We're glad to hear that you found our customer service quick and knowledgeable. We apologize for the delay in the phone number verification process and the lack of communication regarding its approval. We will work on improving this process to provide a better experience for our users.

Best,
Ally

  ### 15. Do not trust their service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Josh . | Managing Director and Functional medicine coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Textedly?**

I was researching couple of option to buy the bulk test messging  service. Textedly is not honest in their claim. $0 for 1000 messages. it is i believe a marketing tactics. i do not trust their authenticity.

**What do you dislike about Textedly?**

It is not a geniune company they make false claim to have you come to the sight and I do not persnallly like when i am tricked to go to their site. i would not trust their service.

**What problems is Textedly solving and how is that benefiting you?**

We organise many events in the church and we wanted to promote the events to the community and the send reminders for the event and our services. we also provide coaching service

  ### 16. Scam

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2022

**What do you like best about Textedly?**

Textedly was great for us for the first year

**What do you dislike about Textedly?**

after saving up to 25k message they revoked my account with our notice or refund for advertising tanning lotion with CBD 🤦🏼‍♀️ which is completely legal and is absolutely NOT CANNABIS or anything illegal they sent terms and conditions which state nothing illegal or contraband can be advertised which is understandable but why is my account revoked for niether of those things because you are uneducated? Not to mention I have tried to reach out to support to try to get this figured out and can not get any assistance what so ever. They literally stole my money and my messages and revoked my account for something they're claiming is a legal drugs or contraband. I'm sorry but tanning lotion is not illegal drugs or contraband freaking idiots. It's impossible to get anyone on the phone.

**What problems is Textedly solving and how is that benefiting you?**

None now. They are actually causing problems. As after they revoked my account, I cannot even get in my account to export all of my contacts in there to a different site so they have completely revoked my account. I've lost all of my information, all of my contacts and all of my $25,000 messages that I have paid for and saved up. Not to mention have not been able to take to anyone and my account was restricted

**Official Response from James K:**

> We would like to educate you on the subject of CBD. The mobile carriers forbid sending text messages about anything related to Cannabidiol (CBD). Since wireless carriers regulate wireless communications for the entire U.S., no SMS or MMS messages related to CBD products are permissible in the United States, as certain states prohibit its sale. For this reason, we do not allow the sending of CBD messages. 

While we realize you run your business at Sunset Tanning, you violated the terms once you started to send SMS and MMS messages and promoting your Hybrid Tanning CBD. And also, products like Delta 8 gummies infused with premium hhc+hhc0. D-bombs Delta 8 from The Hemp Doctor. And Delta 8 with Thc-P Disposable Vape. While mobile messaging is not allowed for CBD content, you may want to look into other mediums such as email marketing. We wish you well. 


  ### 17. Ignored by support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Bret B. | Membership

**Reviewed Date:** February 09, 2022

**What do you like best about Textedly?**

Good at first. The price was competative.

**What do you dislike about Textedly?**

Failure to respond. 2 weeks of near-daily inquiries to their Chat, Email and live phone number. All of my queries are ignored. All communication from my end has been professional and respectful. I am simply trying to gather info on what we could salvage due to 'Carrier dropped'. We were dropped due to this being considered a gambling site. We had been posting BINGO messages with Textedly for almost 3 years with no issues, then a sudden and full cancellation of service, to include our non-BINGO related keywords. No warning, and especially no ability to discover what we did wrong or how to salvage. Our American Legion post messages now offline, and we are now scrambling to recover. Complete unprofessional handling of this situation by the Textedly staff.

**What problems is Textedly solving and how is that benefiting you?**

Posting of post closures due to weather events. Reminders of meetings. Notification of monthly newsletter availability and BINGO.

  ### 18. Good Platform..Awful customer service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Textedly?**

The platform works really well and did exactly what it was advertised to do.  Whoever built the platform did a good job of design and user interface. 

**What do you dislike about Textedly?**

Other than the platform itself, I disliked nearly every other aspect of this company. The customer service, communication, and overall the people that work there including management...were pretty bad. 

Anytime an issue was brought up, the response team was lagging and lacked any sort of resolve. They never tried to rectify the problems that were brought up. You as a customer are simply just another number. 

**Recommendations to others considering Textedly:**

Move on, there are better platforms with better customer service. 

**What problems is Textedly solving and how is that benefiting you?**

I don't normally post bad reviews so this is a bit foreign to me. However, the negligence of this company should be noted. I would suggest another platform. 


## Textedly Discussions
  - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote
  - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote
  - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote
  - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote
  - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote

- [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+07%3A57%3A12+-0500&secure%5Bsession_id%5D=23173450-72bf-464e-8507-e6f5e4c33c36&secure%5Btoken%5D=4bbeec9bff02296b7dc8ce7fb3a68bb54c8bc3934e6e7aefc9d1934ef355972f&format=llm_user)
## Textedly Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [AWeber](https://www.g2.com/products/aweber/reviews)
  - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Drip](https://www.g2.com/products/drip/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Textedly Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Messenger**
- Sequencing
- AI
- Customization Interface
- Generative AI

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting
- Spell Check

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Messaging Channels**
- SMS Messaging
- Voice Messaging
- Two way messaging

**Voice Recognition - AI Voice Assistants**
- Voice Recognition

**Consumer Intelligence**
- Customer Feedback
- Sentiment Analysis
- Competitive Analysis

**Analysis**
- Campaign Analysis
- Multi-Channel Attribution
- ROI Tracking
- Engagement Tracking
- Behavior Tracking
- Activity Tracking
- Conversion Tracking

**Channels**
- Social Media Integration
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder
- Rich Text Editor

**Administration**
- Scheduling
- Triggered Notifications
- Integrations

**Speech Synthesis - AI Voice Assistants**
- Speech Synthesis
- Customizable speech
- Multiple voice actions

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**Campaigns**
- Alerts/Notifications
- Bulk SMS
- Two-Way Text Messaging
- Audience Segmentation
- Campaign Segmentation
- Drip Campaigns
- Multi-Campaign
- Email Marketing
- Multi-Channel Marketing
- Location-Based Marketing
- SMS Marketing
- Real-Time Notifications
- Mobile Alerts

**Customers**
- Audience Targeting
- Profiles
- Analytics
- Lead Gathering
- Customer Service Analytics
- Reporting/Analytics

**Content **
- Content Ideas
- Content Generation
- Form Generation

**Security and privacy - AI Voice Assistants**
- Encrypted communication

**Engagement**
- Social Promotion

**Product Type**
- Standalone Application
- Plugin

**SMS Platform**
- Reporting
- Marketing Automation
- Text-to-Landline
- Short Codes
- QR Codes

**Compatibility - AI Voice Assistants**
- Cross platform compatibility

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Platform**
- Social Media Integration
- Third-Party Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Additional Functionality**
- Revision History
- Assisted Content Creation
- Collaboration Tools
- Templates
- Search
- Tone Selection
- Multi-Language
- Tagging
- Autocomplete
- Document Export
- Dictionary/Thesaurus
- Snippets
- AI Copilot
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Customizable Templates
- Customizable Rules
- API
- Autocorrect
- Natural Language Processing
- Language Detection
- Keyword Research Tools
- Plagiarism Detection
- Text Editing
- Auto-Save
- Brand Guidelines

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**AI Automation - SMS Marketing**
- AI SMS

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

**Additional Functionality**
- Visual Analytics
- Autoresponders
- Landing Pages/Web Forms
- Campaign Analytics
- Reporting & Statistics
- Campaign Scheduling
- Contact Management
- Text-to-Win
- CRM
- AI Copilot
- Data Import/Export
- Contextual Targeting
- Real-Time Data
- Mobile Access
- API
- Coupons
- Customizable Templates
- Drag & Drop
- A/B Testing
- Generative AI
- Real-Time Analytics
- Campaign Management
- Event Triggered Actions
- Real-Time Reporting
- Contact Database
- Customizable Branding
- Reminders

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

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