--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1387 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1387 scale: '5' date_modified: '2026-07-19' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,387 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. (336 reviews) - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. (323 reviews) - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. (257 reviews) - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. (141 reviews) - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. (93 reviews) - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. (79 reviews) - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. (58 reviews) - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. (57 reviews) - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Simple set up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Textedly?** Very easy and simple set up,the support was always there. thank you team **What do you dislike about Textedly?** Video Training there must be one, but i coiuld not find it! Sorry. Overall was great support **What problems is Textedly solving and how is that benefiting you?** Merchant and customer communication **Official Response from Ally Archer:** > We're glad to hear that you found our set up process easy and simple, and that our support team was helpful. Thank you for your kind words! Best, Ally ### 2. Textedly review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Textedly?** Fairly simplistic in design! Very easy to use. **What do you dislike about Textedly?** Need better communication on received replies. **What problems is Textedly solving and how is that benefiting you?** I have many client that prefer to be contacted by text instead of email. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly fairly simplistic in design and very easy to use. We strive to make our platform user-friendly for all our customers. Best, Ally ### 3. Paige was very helpful and provided quick service **Rating:** 5.0/5.0 stars **Reviewed by:** Jade V. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Textedly?** Paige is consistently professional and attentive, delivering exceptional service by actively listening to clients' needs and concerns. She takes a proactive approach to problem-solving, ensuring each interaction is both positive and productive. Committed to excellence, Paige builds strong relationships by exceeding expectations through meticulous attention to detail, clear communication, and a genuine passion for helping others. She fosters a welcoming and supportive environment where clients feel valued and confident in the services they receive. **What do you dislike about Textedly?** I like it a lot. It helps drive business and is fun to use. **What problems is Textedly solving and how is that benefiting you?** It is helping us save time and money. we are a non profit and we greatly appreciate the resources saved by using Textedly. **Official Response from Emily O.:** > Hi Jade, We are delighted to hear that you find Textedly helpful in driving your business and enjoyable to use. We strive to create a welcoming and supportive environment for our clients, and we are glad to hear that you feel valued and confident in our services. Thank you for your feedback! Best, Emily ### 4. Using Textedly as a business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Textedly?** Ease of use and availability to upload contacts **What do you dislike about Textedly?** Changing the formats of the information to be able to upload it from Quickbooks online **What problems is Textedly solving and how is that benefiting you?** I do not have to change my address information if I am just using zipcodes. **Official Response from Emily O.:** > Hi there, It's great to hear that Textedly is saving you time by not having to change address information when using zip codes. We aim to make your experience as seamless as possible. Best, Emily ### 5. Always ready to help and assist! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela P. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Textedly?** The platform is user-friendly, reliable, and gets the message out instantly. It’s been a game changer for our internal communications and engagement. I also appreciate how responsive the support team is whenever we need help. Textedly truly makes it easy to stay connected and assist our team in real time! **What do you dislike about Textedly?** Honestly, there’s nothing I dislike. Textedly has been easy to use and super effective! **What problems is Textedly solving and how is that benefiting you?** Textedly helps us reach employees quickly and effectively, especially those without regular email access. It’s streamlined our communication and boosted engagement company-wide. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been a game changer for your internal communications and engagement! Our team is always here to assist and ensure that you have a seamless experience. Best, Ally ### 6. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** VirginiaBeach C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Textedly?** Easy to group text, easy to text staff meeting reminders and clients' appointment reminders. **What do you dislike about Textedly?** Wish there was an app, sometimes miss notification alerts because they go to email. **What problems is Textedly solving and how is that benefiting you?** Group texting reminder for staff and clients, marketing to fill sales spots **Official Response from Emily O.:** > Hi there! We're glad to hear that you find Textedly easy to use for group texting and reminders. We appreciate your feedback about the notification alerts, and we'll take that into consideration for future improvements. Thank you for sharing how Textedly is benefiting you in managing staff and client reminders and marketing efforts. Best, Emily ### 7. Great Customer Service and User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra T. | Senior Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Textedly?** How quickly and efficiently they get back to you **What do you dislike about Textedly?** contact uploads feature not readily available **What problems is Textedly solving and how is that benefiting you?** communicating to our fan base and community efficiently and timely **Official Response from Emily O.:** > Hi Alexandra, We're pleased to hear that Textedly is helping you communicate with your fan base and community efficiently and in a timely manner. We're committed to providing effective solutions for your communication needs. Thank you for your feedback! Best, Emily ### 8. Easy Platform to use for our Non Profit communication needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Textedly?** I like the way you can batch directly from Excel, Customer Support is always SO helpful! **What do you dislike about Textedly?** I do have to refresh my page to make messages send, not sure if that is a computer issue or a platform quirk **What problems is Textedly solving and how is that benefiting you?** Quick communication with parents on the go **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our customer support has been helpful for your non-profit communication needs! Best, Ally ### 9. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Textedly?** Textedly is an amazing resource for our company. The interface is super easy to use. We can quickly send out a company-wide text during emergencies or when we need to notify our associates of something as soon as possible. Also, Textedly's customer service team is always friendly and helpful. **What do you dislike about Textedly?** Sometimes it's challenging to find out how to update the administrative information in our account, but the customer service team has always been helpful in answering our questions. **What problems is Textedly solving and how is that benefiting you?** We can quickly send out a company-wide text during emergencies or when we need to notify our associates of an issue as soon as possible, especially if our internet goes down. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you find Textedly to be an amazing resource for your company and that our customer service team has been friendly and helpful. We appreciate your feedback and your business! Best, Emily ### 10. Easy to use and simple to keep up with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Textedly?** I like that you can section customers into different "tags" to send out very specific messages. You can also schedule messages to go out later making it great for batch working and being flexible with your schedule. It's easy to implement and the customer support is always fast and helpful. I use it all the time for customer reminders and it has integrated seamlessly into our workflow. **What do you dislike about Textedly?** I only wish that I could batch delete contact easier. **What problems is Textedly solving and how is that benefiting you?** It helps us get our important, time sensitive reminders out to customers. It works much better than a phone call and allows us to text back easy answers. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and helpful for your customer reminders. We appreciate your feedback about batch deleting contacts and currently working on this for future improvements. Best, Ally ### 11. A great form of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Textedly?** It is very easy to use and gives our customers a way to communicate with us and for us to send out special reminders and health tips. Plus, their customer service team is pretty quick and helpful when we have questions or concerns. **What do you dislike about Textedly?** Some of the blocked words are surprising to us. We weren't aware that certain words will block a message from going out. **What problems is Textedly solving and how is that benefiting you?** In this day and age, people prefer texting instead of calling at times. This feature gives our customers the ability to reach out to us at their own convenience. It also gives us another way to advertise special promotions we have going on. **Official Response from Ally Archer:** > Hi Meagan, We're glad to hear that you find Textedly easy to use and that it has been beneficial for your communication with customers! Best, Ally ### 12. Must be a robot.. or not! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenton L. | Executive Assistant to the Head of School, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Textedly?** I thought I was locked out of my account after losing access to the email I believed it was tied to. I figured there wasn’t much hope of getting it unlocked without access on my end, but I decided to send an email anyway—why not, right? Honestly, I didn’t expect much more than a generic, unhelpful response. Then my phone buzzed, and I thought, Wow, that was fast—it’s gotta be an automated reply. But nope! It was Sara Davis from Textedly, with clear, easy-to-follow instructions to solve my problem. I still can’t believe how quickly she responded and how simple it was to fix. In about 10 minutes, I was back in my account—problem solved! Huge thanks to Sara and the team at Textedly for their incredible support. You’ve earned a very grateful customer! **What do you dislike about Textedly?** No complaints here. Keep up the good work. **What problems is Textedly solving and how is that benefiting you?** We use textedly to comunicate with our parents about emergancy situatiuons that would cause school to be delayed or closed. **Official Response from Ally Archer:** > We are thrilled to hear about your positive experience with our customer service team, especially with Sara Davis. Providing quick and effective support is our top priority, and we're glad we could help you regain access to your account. Thank you for your kind words and for choosing Textedly! Best, Ally ### 13. Very helpful with communication to my drivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Textedly?** the ability to mass communicate with my employees very easily **What do you dislike about Textedly?** I do wish the price was a little lower, not a fan that my employees can opt out receiving my messages and I am not given a notice as these messages are going to company owned phones, the inability to separate the messages from going to one group of employees to the other without paying additional funds. **What problems is Textedly solving and how is that benefiting you?** it is easier for my team to receive notifications on this versus checking their email **Official Response from Ally Archer:** > We're glad to hear that Textedly has been helpful for communicating with your drivers. We understand your concerns about pricing and opt-out notifications, and we appreciate your feedback. We are constantly working to improve our service and will take your comments into consideration for future updates. Best, Ally ### 14. Does everything I need it to do properly and great costumer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** Works great, have never had an issue. My texts always go through and get delivered. Super easy to use. The customer support is very helpful, always answers questions no matter how big or small and is able to fix any issues I am having immediately. **What do you dislike about Textedly?** Wish it was monthly billing instead of annual. **What problems is Textedly solving and how is that benefiting you?** I am able to notify everyone all at once and get responses in an organized fashion. Helps us organize everything. **Official Response from Emily O.:** > Hi Zachary, We're delighted to hear that Textedly is helping you notify everyone and organize responses effectively. We're grateful for your positive feedback about our service and support. Thank you for sharing your experience! Best, Emily ### 15. Very straightforward, usually responsive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Textedly?** Entering information into Textedly is generally very straightforward. There are seldom glitches, and when there have been, Textedly Support have usually been very responsive. **What do you dislike about Textedly?** Sometimes it does seem to take some time to receive a response from Textedly Support. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping us communicate quickly with all the geographically distributed members of our team. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly straightforward and responsive. We strive to provide a seamless experience for our users. Best, Ally ### 16. I have been using Textedly for a few years and love how responsive their support team is. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Textedly?** Customer service is the best! Very quick response time. **What do you dislike about Textedly?** Targeted messaging has changed a lot over the years. It was so much easier to set up before than it is now. Much more requirements, but I believe it's for compliance purposes - not something Textedly can get rid of. **What problems is Textedly solving and how is that benefiting you?** Helping us reach a demographic that does not always check emails. **Official Response from Ally Archer:** > We're thrilled to hear that you love our responsive support team! We strive to provide quick and efficient assistance to all our customers. The regulations and registration are all mobile carriers and all mass texting platforms must comply! Best, Ally ### 17. Textedly makes text message marketing easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Textedly?** The Textedly platform is easy to navigate, easy to add contacts, easy to create and customize messages, easy to manage replies, and easy to train new team members on how to use it. Overall, it's just easy. The customer support team is easy to get in touch with. **What do you dislike about Textedly?** They make it easy to upgrade to higher plans, but not to downgrade, even when you are on month to month billing instead of annual. Also, if you upgrade your plan early (before the end of your billing cycle) you lose any unused minutes on your old plan. **What problems is Textedly solving and how is that benefiting you?** Textedly makes it simple for us to notify our customers of current promotions, upcoming trainings, and new product releases. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that our customer support team is accessible. We appreciate your feedback about the upgrade and downgrade process, and we will take it into consideration for future improvements. Thank you for sharing how Textedly is benefiting your business! Best, Ally ### 18. A must for your network **Rating:** 5.0/5.0 stars **Reviewed by:** Terry B. | Route Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Textedly?** Textedly is a great tool for client retention and is a time saver. **What do you dislike about Textedly?** Not able to receive inbox messages directly to my phone without logging in. **What problems is Textedly solving and how is that benefiting you?** Saves time and retains clients with mass sms communication. **Official Response from Emily O.:** > Hi Terry, It's great to hear that Textedly is solving your client retention and communication needs! We appreciate your input and will continue to work on enhancing our platform. Thank you for being a valued customer. Best, Emily ### 19. I love how simple textedly is to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Textedly?** I love that it keeps track of who unsubscribes and lets you know when you are trying to add someone with a home phone number rather than a cell phone. **What do you dislike about Textedly?** I would love it if you added a feature that sends you a notification when someone unsubscribes rather than just showing you on the dashboard page **What problems is Textedly solving and how is that benefiting you?** Textedly helps me fill in gaps in my schedule with customers that need a house cleaning and also helps me better prepare for the upcoming week when I can know that customers are going to cancel a week ahead **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and that it helps you keep track of unsubscribes and phone number types. We appreciate your feedback about the notification feature and will definitely consider it for future updates. Best, Ally ### 20. Extremely useful for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Emery W. | Membership Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Textedly?** The convenience for our members. A way simpler way to communicate for everyone. **What do you dislike about Textedly?** I wish that it wasn't so expensive to purchase more text messages. **What problems is Textedly solving and how is that benefiting you?** It is making it easier to communicate with our members. **Official Response from Ally Archer:** > We're delighted to hear that Textedly has been beneficial for your business by making it easier to communicate with your members. We understand your concern about the cost of purchasing more text messages and we are committed to providing cost-effective solutions for our customers. Thank you for sharing your experience! Best, Ally ### 21. Best Texting Service for our Yacht Club **Rating:** 5.0/5.0 stars **Reviewed by:** RYC R. | RYC Corresponding Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Textedly?** Textly is an exceptionally user-friendly texting service. The online chat feature, coupled with the excellent support, is truly remarkable. The ease of uploading contacts data base was also impressive. Additionally, the pricing structure is highly competitive. **What do you dislike about Textedly?** Haven’t found any downsides to using Textedly services. **What problems is Textedly solving and how is that benefiting you?** We utilize this texting service to facilitate communication among all members of our Yacht Club. The initial setup of the contacts list proved to be a valuable service provided by Textedly. **Official Response from Ally Archer:** > We're thrilled to hear that you find Textedly user-friendly and that our online chat support and contact database upload feature have been beneficial for your Yacht Club. We're also glad to hear that you find our pricing competitive. Thank you for your positive feedback! Best, Ally ### 22. Very Helpful in Solving My Problem **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa B. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Textedly?** I like that you can import a contact list all at once and keep track of previous conversations with customers. **What do you dislike about Textedly?** It was a little difficult to upload my list because it had to be formatted exactly right, but Sara helped walk me through that. **What problems is Textedly solving and how is that benefiting you?** The biggest problem it is solving is the use of time. It would of course take so much longer to send all the texts individually, so Textedly makes it much more efficient. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been helpful in solving your problem! Our contact list import feature and conversation tracking are designed to make your experience more efficient and organized. Best, Ally ### 23. The people are nice but the product needs a lot of work. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Textedly?** Their customer service team is polite and despite the number of issues I have raised, they have not become disrespectful. Often times that can happen if you are flagging multiple issues with a business. So I am glad that they have maintained that professional decorum throughout our exchanges. **What do you dislike about Textedly?** There are a number of drawbacks about the platform. Automated messaging when people first subscribe only works if people text your keyword. But if they subscribed online through a webform, they don't receive a welcome message. Online, when I first signed up, Textedly boasted being able to collect city and state information. Turns out they don't actually do that. For me, that was a crucial component of what drew me to the platform. I now have to ask that information and manually enter it into each contact's card. Not only is that time consuming, but considering that my welcome message template is setup to ask for city information -- anyone who joins by webform will not recieve that question about their location automatically. The majority of my subscribers to date have come from the webform. So all of my contacts had to be created manually. On top of that there are issues with the contacts -- When someone fills out the webform to sign up to subscribe to text alerts, they aren't automatically then added to the contacts list. I still have to manually create their contact in the system. It's incredibly inefficient and time consuming. As someone driving my fanbase from social media to text, I know that people are not going to leave Instagram, type in a keyword to a specific number and sign up that way. The easiest thing for them is to get a link, click a few boxes, and join. So this issue of contacts not being created, welcome messages not automatically being sent, and having to monitor the activity daily to keep the cadence somewhat natural for new subscribers is more than a major pain. The other issue is that when keeping track of the history of messages sent, when someone comes in via webform they start a message history but once you start messaging them they start a separate message history in the Textedly platform. So essentially, in your message history it is listed twice. It can get very confusing when trying to keep track of what messages have been sent (when you are doing it manually, mind you) if they are creating two separate message threads for the same contact. Again, the customer service staff have been nice throughout, but the platform itself needs an upgrade. Then there are several other ways they upcharge you -- everything has a cost. emojis, special characters (there's one in my name), etc. You find workarounds or get more succinct with your messaging as they quickly begin to make one message count as 3 or 4 because of character count, emojis, special characters, etc. Don't dare have a link to anything in your message... There are restrictions around keywords. My current plan allows for one keyword. Since I am a music artist, my original hope was to leverage the location information to have several lists within my contacts based on geographic location. With only one keyword, that makes things impossible. Unlike a hubspot, where you can create multiple active lists within your contacts (in my case, by city or state, by coast, by interest, etc), Textedly gives you one keyword to then assign to a contact. It makes it a lot harder to then setup a campaign to target people on the east coast when I am performing out that way. Again, nice staff. But ultimately, I have an annual subscription that I am struggling to justify after only a few weeks of using it, because of so many backend issues. The interface itself is not super user friendly either. Things are not in intuitive places or labeled in intuitive ways. Truth be told, I would totally be open to helping their product development team troubleshoot and give feedback because I genuinely want them to be better. But ultimately, I cannot force them to do that. **What problems is Textedly solving and how is that benefiting you?** I am a music artist trying to ensure direct communication with fans at a time when social media platforms are fickle. Leveraging SMS marketing, I can connect directly with fans and send them information when new music drops or merch releases take place. **Official Response from Emily O.:** > Hi there, Thank you for your thoughtful and detailed review. We’re glad to hear you’ve had a positive experience with our customer service team and appreciate your feedback on the platform. Your insights are valuable, and we’ll make sure to pass them along to our product team for consideration as we work to improve. We do offer the ability to subgroup your list within your keyword using tags feature. Please chat in to support and we would be happy to help show you how to set this up. Thank you for sharing your experience! Best, Emily ### 24. Good solution, on the high end for cost vs. value **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Textedly?** Easy to navigate platform and great support team. **What do you dislike about Textedly?** The per-message cost is high and anything over the pre-bought monthly message limit becomes cost prohibitive. **What problems is Textedly solving and how is that benefiting you?** We use textedly to send SMS and MMS messages to our donors. **Official Response from Ally Archer:** > It's great to hear that Textedly is helping you communicate with your donors through SMS and MMS messages. Best, Ally ### 25. Great tool for a small operation **Rating:** 4.0/5.0 stars **Reviewed by:** Tanya D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Textedly?** Its user friendly and easy to grasp. Its been a great help. **What do you dislike about Textedly?** It can be quite finicky and clunky at times. **What problems is Textedly solving and how is that benefiting you?** It allows a direct connect to our client. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been a great help to your small operation! We appreciate your feedback about its user-friendly interface. Can you elaborate on what seems to be finicky and clunky? It's great to hear that Textedly is helping you connect directly with your clients. Best, Ally ### 26. Fast, Responsive Customer Service & Super Seamless! **Rating:** 5.0/5.0 stars **Reviewed by:** Kiwii J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Textedly?** Textedly is incredibly fast, reliable, and easy to use. It is super user-friendly, making it simple to set up and schedule messages. The biggest bonus is the campaign messages to blast out to your clients upcoming specials and events. Automated features save time, and the delivery rates are 10/10, ensuring messages reach your clients right away. Customer support is also amazing. The analytics and tracking tools have valuable insights into message performance. It is a fantastic tool for businesses looking to streamline SMS communication. **What do you dislike about Textedly?** The character limit is restrictive, which needs multiple credits for longer messages.Would be great to see more partnerships with third-party apps. Overall, this is nothing compared to the platform's benefits against its competitors! **What problems is Textedly solving and how is that benefiting you?** outreach to all of our client base while creating an inbox that holds all of our social accounts! **Official Response from Ally Archer:** > Hi Kiwii, We're thrilled to hear that you find Textedly fast, reliable, and user-friendly! Our goal is to make SMS communication as seamless as possible for businesses. We appreciate your feedback on the character limit and partnerships with third-party apps, and we'll definitely take it into consideration for future improvements. Best, Ally ### 27. Textedly Got It Right! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Textedly?** Textedly is easy to use, once you've done a couple of run throughs. You can spellcheck your messages before sending and it saves lots of time. **What do you dislike about Textedly?** Waiting on a customer service for help, is not efficient and it was difficult at first, but once you do it a couple of times, it's great. **What problems is Textedly solving and how is that benefiting you?** Not having to type the same message to hundreds of contacts. Saving me time. **Official Response from Emily O.:** > Hi there, Thank you for sharing your experience! We're pleased to hear that Textedly is helping you save time by avoiding repetitive typing. We apologize for any challenges you encountered and we are committed to enhancing the support experience for our users. Best, Emily ### 28. Best texting service out there **Rating:** 5.0/5.0 stars **Reviewed by:** Sara H. | Assistant to the senior vice president, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Textedly?** Easy to use and the dashboard does a great job of answering my questions regarding my account. The customer service aspect is quick and easy to understand. I've used other texting services and this by far is the easiest to use. **What do you dislike about Textedly?** The only downside is when you are short of text messages and have to buy more it redirects you from the message building page so then you have to start all over after purchasing more messages. **What problems is Textedly solving and how is that benefiting you?** We have to connect with over 600 clients and this allows us to coordinate special events and share resources in the blink of an eye. **Official Response from Emily O.:** > Hi Sara, We're happy to hear that Textedly is helping you connect with your clients and share resources efficiently. We appreciate your feedback about the message building page and will strive to make the purchasing process more seamless in the future. Thank you for your business! We are glad you are enjoying the service! :) Best, Emily ### 29. Excellent product with even better Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Textedly?** The product itself is great, but the customer service to ensure setup was easy for me was one of the better CS experiences I've had. Any questions or issues were answered or resolved immediately, and there was consistent continuity in support. **What do you dislike about Textedly?** The initial registration setup took some back and forth, but the customer service was excellent and felt painless. Wonderful onboarding experience. **What problems is Textedly solving and how is that benefiting you?** Efficiency around navigating communications within a group as a whole, as well as easy of funnel down communications to sub groups. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that you had a great experience with our customer service team! We strive to make the setup process as smooth as possible for all our users. Thank you for being a valued customer! Best, Emily ### 30. Smooth and efficient solution for texting services **Rating:** 4.5/5.0 stars **Reviewed by:** Andy M. | Clinic director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Textedly?** Ease of searching contacts and finding text log history, templates, and ease of sending/programming texts **What do you dislike about Textedly?** Occasionally glitchy/laggy when updating or in high volume. **What problems is Textedly solving and how is that benefiting you?** Communicating with patients via text and not just over the phone or voicemail, greater communication and conversion of business. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly's contact searching, text log history, templates, and text programming features efficient for your needs. Best, Ally ### 31. The easiest kind of outreach for a busy pastor. **Rating:** 4.5/5.0 stars **Reviewed by:** Darrell S. | Lead Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Textedly?** I’m a big fan of texting for churches because it’s easy to use, yields high response rates, and effectively encourages engagement compared to other communication methods. So, why Textedly? Bottom line: Textedly has significantly boosted our engagement by helping us promote events, discipleship opportunities, outreach events, and more. >> Great Integrations: Textedly connects seamlessly with various CRMs as needed. >> Simple Setup and Implementation: Getting started is quick and straightforward. >> Responsive Customer Support: I literally reached out to customer support just minutes ago (we have a big outreach event today) and got a fast response... it was about 3 minutes. >> Fast and Efficient Communication: I can reach our entire congregation within seconds. I use it nearly every week at my church for insider announcements, and also for promotion (we have multiple keywords) **What do you dislike about Textedly?** There aren't many. I wish there was some way to deal with pre-inserting text for different languages (I have a diverse audience of English/Spanish, but... that's small potatoes and easily worked around. **What problems is Textedly solving and how is that benefiting you?** Quick communication for a busy, bivocational pastor. **Official Response from Ally Archer:** > Hi Darrell, Thank you for sharing your positive experience with Textedly! We're glad to hear that you find texting to be an effective communication tool for churches and that our platform has been able to meet your needs with ease of use, high response rates, and excellent integrations. We appreciate your feedback and are committed to providing excellent customer support and continuous growth-oriented improvements. Best, Ally ### 32. Textedly works for what we need **Rating:** 5.0/5.0 stars **Reviewed by:** Katie G. | VP Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Textedly?** Their customer service gets back to you quickly. **What do you dislike about Textedly?** Pricing can be a bit tricky to know what you need based on your needs. **What problems is Textedly solving and how is that benefiting you?** We are able to alert our customers of when our installers will be to their homes. We have also used it to book appointments. **Official Response from Emily O.:** > Hi Katie, Thank you for your feedback on our customer service. We understand the importance of quick responses and aim to consistently deliver on that. Thank you for being a valued customer! Best, Emily ### 33. Getting Our Message Out There! **Rating:** 4.5/5.0 stars **Reviewed by:** Yamilette W. | Client Success Director - Chief Learning Advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about Textedly?** Very helpful team. Quick responses Easy to use so far as a new client **What do you dislike about Textedly?** None at the moment things have been working just fine **What problems is Textedly solving and how is that benefiting you?** our current POS offer SMS but they charge too much and we needed some help getting our account initially set up. **Official Response from Ally Archer:** > Hi Yamilette, We're glad to hear that our team was able to assist you and that you find our interface simple and our fees reasonable. We appreciate your feedback about the integration options and will take it into consideration for future improvements. Best, Ally ### 34. Great Experience with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Horticulture Lighting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Textedly?** Very intuitive and easy to use. They also have fantastic customer support **What do you dislike about Textedly?** Textedly has a lot of additional features that I don't use **What problems is Textedly solving and how is that benefiting you?** Textedly allows me to message all our company employees quickly **Official Response from Emily O.:** > Hi Ryan, We're thrilled to hear that you find Textedly intuitive and easy to use, and that you appreciate our fantastic customer support! Thank you for being a valued customer, and we appreciate your business! Best, Emily ### 35. Best Decision We've Made **Rating:** 5.0/5.0 stars **Reviewed by:** Staci S. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Textedly?** I recently had a few questions regarding our Texedly account. Sara was incredibly helpful and very speedy!! She taught me something I did not know, and once again, I am well pleased with Textedly's amazing service!! **What do you dislike about Textedly?** I have yet to find a down side to using Textedly! **What problems is Textedly solving and how is that benefiting you?** I am able to directly reach multiple employees without the use of paper or email. I am also able to narrow my messages to department which is AMAZING. **Official Response from Ally Archer:** > Hi Staci, We are thrilled to hear that you have had such a positive experience with our platform and our team members, Jayme and Emily. Thank you for sharing your feedback! Best, Ally ### 36. Textedly is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** LaTrista W. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Textedly?** Textedly has outstanding customer service—every time we've had a question or needed support, their team has responded quickly and with genuine care. **What do you dislike about Textedly?** This applies to most or all texting apps but I do not like that you are charged monthly and still have to buy texting credits in addition. **What problems is Textedly solving and how is that benefiting you?** Contacting all of our clients in an efficient and quick manner. **Official Response from Emily O.:** > Hi there! Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer service team. We strive to provide quick and caring support to all our customers. Best, Emily ### 37. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** MIRELA S. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Textedly?** I like that there are always teammembers to assist in real-time with for any issues or inconveniences. The textedly team always accomodates and provides special offers to make up for any issues that may have come up. The ease of use and inegration of adding in new numbers has also been a breeze. It's an easy tool to impliment better communication and frequesnt use and communication with customers. **What do you dislike about Textedly?** I dislike the fact that keywords are limited to 10,000 subscribers. It makes it really hard for large companies to track duplucate numbers and effectively communicate with their customers. I would also like for there to be an easier way to add video or edit links and how they appear. **What problems is Textedly solving and how is that benefiting you?** Ease of communication with over 40k+ customers. **Official Response from Emily O.:** > Hi Mirela, We're thrilled to hear that you find Textedly easy to use and that it has improved your communication with customers. We appreciate your feedback about the keyword limit and adding video/editing links, and we'll definitely take that into consideration for future updates. Thank you for sharing your thoughts! Best, Emily ### 38. Excellent Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Cherise S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Textedly?** Textedly allows me to save the most valuable asset of my life, time! I have been manually texting my followers for a few years, because I wanted to maintain a personalized approach. Now, I am able to maintain the personal approach yet also conserve my resources of time while I maintain building my platform. It will be my daily go-to to get messages out. Customer support has been so wonderful to help make the integration process easier fopr me. **What do you dislike about Textedly?** The initial process of getting started took me a while, but that was my fault. **What problems is Textedly solving and how is that benefiting you?** It has solved me from having to manually text everyone who is in my phone contacts with my daily writings, and yet it provides a personal approach in what I send out. **Official Response from Emily O.:** > Hi Cherise, We appreciate your feedback and are delighted to hear that Textedly has been beneficial in saving you time and maintaining a personal approach with your followers. We are committed to providing excellent customer support and are glad to hear that our team was able to assist you. Best, Emily ### 39. Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Textedly?** Customer support always answers and solves my issues under 5 mins. **What do you dislike about Textedly?** No issues with any of my inquiries. Thx **What problems is Textedly solving and how is that benefiting you?** Helps us reach groups of consumers **Official Response from Ally Archer:** > Hi Jason, Thank you for your feedback! We're happy to know that our customer support has been responsive to your needs. We acknowledge the issue with the loading process and are actively working on optimizing it for a smoother experience. Best, Ally ### 40. Senior Citizens Community Notification Program **Rating:** 5.0/5.0 stars **Reviewed by:** George A. | Administrator/President of the Board Of Directors, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Textedly?** We have been using Textedly for over four years and are totally satisfied! We have a Community Notifications Program. We send messages to about 350 registrations. We have had ZERO complaints and a multitude of positive reinforcements! ALSO...We have been a Textedly customer for about 4 1/2 years and we are very pleased with Textedly. We noticed this morning that when a message is sent OR stored, the messages are in chronological order! This change has just happened in the last two weeks (June 2024)! This makes it so much easier to check when the messages go out via time and date! THANK YOU, THANK YOU, THANK YOU, FOR YOUR UPDATE TO TEXTEDLY! **What do you dislike about Textedly?** There is no answer for this question...THEY'RE GREAT!!!!! **What problems is Textedly solving and how is that benefiting you?** The problem Textedly has solved is communicating important messages concerning our members with Emergency and non-emergency information and overall community notification about various events. **Official Response from Ally Archer:** > Hi George, Thank you for your kind words! We're delighted to hear that Textedly has been instrumental in effectively communicating important messages to your community members. Best, Ally ### 41. Excellent Product with Prompt Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Textedly?** It is an easy to use platform. Customer Support is quick to respond whenever we have any issues we need to address regarding the platform. Keywords make it easy to send messages to the specific campagin we need to notify. Implemtning the platform was quick and easy. We use the platform frequently especially in the winter months to notify our staff of closures and delays. **What do you dislike about Textedly?** The only downside to using the product is the need to select the default template we have set up every time we wish to send a message. Sometimes we forget to add this template so it leaves out the No Reply portion. **What problems is Textedly solving and how is that benefiting you?** Textedly provides a sms platform to notify our staff about weather delays/closings as well as any planned or emergency outages to our systems. This cuts down on the number of calls/tickets to our Helpdesk. **Official Response from Emily O.:** > Hi there, Thank you for your positive feedback! We're thrilled to hear that you find Textedly easy to use and that our customer support has been helpful. If you have any further suggestions or need assistance with anything else, please feel free to reach out to us. We're here to help! Best, Emily ### 42. Some good but mostly complicated and not user friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Noah A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Textedly?** It allows me to upload list of people to text. **What do you dislike about Textedly?** Its a lot more complicated than my previous texting service and I don't believe that there is enough help or tutorials available. **What problems is Textedly solving and how is that benefiting you?** Its allowing me to reach 1000s of clients all at once via text and that allows me to stay top of mind and save lots of time. **Official Response from Ally Archer:** > We appreciate your feedback and understand your concerns. We are constantly working to improve our platform and make it more user-friendly. Please chat in and our support team would be more than happy to assist you! -Ally ### 43. Good service with slight restriction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Textedly?** I love the ease of use to send out mass text messages throughout our organization. **What do you dislike about Textedly?** I was attempting to send out an email about Juneteenth and it did not send through with no feedback. I reached out to the support team, which was helpful, and they told me I had a word that could not be used in association with the importance of the day. **What problems is Textedly solving and how is that benefiting you?** Mass texting all employees of our organization. **Official Response from Ally Archer:** > We're glad to hear that you love the ease of use for sending mass text messages. We apologize for the inconvenience you experienced with the restriction on the word usage. We appreciate your feedback and will work to improve our communication on such restrictions in the future. Best, Ally ### 44. Wonderful service and wonderful customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Textedly?** Textedly helps us communicate effectively to our audience with the right information at the right time. **What do you dislike about Textedly?** I'm not sure there is a downside. I've been really pleased. **What problems is Textedly solving and how is that benefiting you?** Textedly gets important information to our audience right at their fingertips. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been instrumental in helping you effectively communicate with your audience. Thank you for your positive feedback! Best, Ally ### 45. Great so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul K. | President/CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Textedly?** I came to Textedly through a migration from another company. I've been very happy so far as the staff is super supportive, responsive and helpful! **What do you dislike about Textedly?** So far I've experienced no downsides and appreciate the support. **What problems is Textedly solving and how is that benefiting you?** Mostly, it's an easy to use product with super responsive support which is very very helpful. **Official Response from Ally Archer:** > We're thrilled to hear that you've had a positive experience with our supportive and responsive staff. Thank you for choosing Textedly! Best, Ally ### 46. Textedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Textedly?** I like the great customer service that is offered with this service. **What do you dislike about Textedly?** I have not found anything so far that I do not like. **What problems is Textedly solving and how is that benefiting you?** Textedly allows us to send out mass marketing campaigns. **Official Response from Ally Archer:** > We're thrilled to hear that you appreciate our customer service! Thank you for your kind words. Best, Ally ### 47. Its a pleasure to work with both the online and telephone Support with Textedly **Rating:** 5.0/5.0 stars **Reviewed by:** Audra S. | Campaign Manager for Eddie Varela For Mayor, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Textedly?** Their support is there to help you every step of the way and even their online chat is most helpful and supportive, making my job easier. Thank you Textedly.. **What do you dislike about Textedly?** Everything has been great with using Textedly. **What problems is Textedly solving and how is that benefiting you?** Getting our message out to large groups of people at one time, saving me time and energy. **Official Response from Ally Archer:** > We are thrilled to hear that you have had a positive experience with our support team, both online and over the telephone. We strive to make your job easier and we are glad to hear that we have been successful in doing so. Thank you for choosing Textedly! Best, Ally ### 48. Great inexpensive way to send mass text and they have the best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Carol H. | Director of First Impressions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Textedly?** Great inexpensive way to send mass text and they have the best customer service **What do you dislike about Textedly?** they dont have a direct contact number to call support **What problems is Textedly solving and how is that benefiting you?** It saves me from sending individual text and group text . I can now send a group text and all replies go to the app **Official Response from Emily O.:** > Hi Carol, We're happy to hear that Textedly is saving you time and effort by allowing you to send group texts and manage replies efficiently. We do have a direct support number you can reach out to at any time! Thank you for sharing your experience! Best, Emily ### 49. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Valerie U. | Project Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Textedly?** Textedly customer service Chat response time is excellent **What do you dislike about Textedly?** The time it took to onboard and begin sending text messages was way too long **What problems is Textedly solving and how is that benefiting you?** Responsing to customers texts and posting new weekly ads **Official Response from Ally Archer:** > We're glad to hear that you appreciate our excellent chat response time. We apologize for any delays in onboarding and will work to improve that process. Thank you for sharing your feedback with us. Best, Ally ### 50. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Textedly?** It was a great experience - easy to set up and use. More than met our expectations and needs! **What do you dislike about Textedly?** All worked really well - there are no dislikes. **What problems is Textedly solving and how is that benefiting you?** Helped to easily reach a large number of participants. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly was easy to set up and use, and that it exceeded your expectations. Thank you for sharing your positive experience! Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+21%3A31%3A21+-0500&secure%5Bsession_id%5D=e559e9f1-7380-4be2-a7b3-b16c91ab3868&secure%5Btoken%5D=3f353d3cf24d9a165fed61c4da76ea100348bf90144923aaac7fdee534282c51&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Messenger** - Sequencing - AI - Customization Interface **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Campaign Analysis **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation **Customers** - Targeting - Profiles - Analytics - Lead Gathering **Content ** - Idea Recommendation - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,866 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,038 reviews)