G2 reviewers report that Textedly excels in customer support, with users highlighting quick responses and effective assistance, such as resolving billing issues promptly. In contrast, while SimpleTexting also receives praise for its support, the lack of recent reviews suggests that user experiences may not be as current.
Users say that Textedly's user-friendly interface and organizational features, like keyword categorization, significantly enhance their texting experience. SimpleTexting is also noted for its ease of use, but it may not offer the same level of organizational tools that some users find valuable.
According to verified reviews, Textedly's free trial option makes it an attractive choice for small businesses looking to test the waters without financial commitment. SimpleTexting, while offering a low entry price, may deter some users who prefer a no-cost trial to explore features before committing.
Reviewers mention that SimpleTexting shines in its setup process, with many users appreciating how easy it is to get started and navigate the platform. However, Textedly's initial setup is also praised, though some users found it slightly less intuitive compared to SimpleTexting.
Users highlight that both platforms offer robust SMS messaging capabilities, but SimpleTexting stands out with its two-way messaging features, which users find particularly beneficial for engaging with customers. Textedly, while effective, has received mixed feedback on its two-way messaging functionality.
G2 reviewers indicate that while both platforms have strong automation features, SimpleTexting's automation capabilities are viewed as more comprehensive, allowing users to streamline their messaging processes effectively. Textedly's automation, while functional, may not meet the same level of user expectations.
If you want more information on our API, then we recommend checking out this page: https://simpletexting.com/api/Read more
What is SMS?
1 Comment
Official Response from SimpleTexting
SMS stands for Short Message Service. It is often referred to as “text messaging” and used on mobile phones. If you'd like to learn more about our...Read more
What is a short code?
1 Comment
Official Response from SimpleTexting
Short codes are short phone numbers, typically 5 or 6 digits long, that can only be used for text messages (SMS) or MMS messages. Short codes are “short” by...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.