# Best Retail Management Software

*By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)*


Retail management software, also known as a retail management system (RMS), is a platform that combines several modules to aid in the day-to-day operation of a retail store or chain, such as managing and buying inventory, checking out customers, scheduling employee shifts, keeping track of finances, etc.

RMS can help retailers streamline all the processes of running a store, from procurement to sales and back-office activities such as accounting and human resources. Such an integrated platform provides a single source of truth for all retail data and can improve collaboration between various departments. Mobile versions of the software can be used while working in multiple locations such as stores or warehouses. All retail employees can use this tool, but it is most beneficial to managers and supervisors who need to plan and track operations across multiple business functions.

Retail management software offers features for e-commerce and the supply chain, integrating with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) and [supply chain management](https://www.g2.com/categories/supply-chain-management) software for advanced functionality. For more retail features, integration with point solutions such as [retail space planning](https://www.g2.com/categories/retail-space-planning) or [retail intelligence](https://www.g2.com/categories/retail-intelligence) is required.

To qualify for inclusion in the Retail Management System category, a product must:

- Provide a single platform and data repository for most or all retail operations
- Deliver modules for or integrate with back-office software such as accounting
- Include POS features which are fully integrated with the other modules of the software
- Manage supply chain operations such as purchasing, inventory management, or shipping
- Manage sales activities such as order delivery, returns, cancellations, or exchanges
- Allow customers to pay using various methods such as cash, credit or debit card, etc 
- Provide marketing features such as campaigns and retail customer loyalty programs
- Provide real-time analytics, reporting features, and intelligent dashboards






## How Many Retail Management Software Products Does G2 Track?
**Total Products under this Category:** 285

### Category Stats (Jun 2026)
- **Average Rating**: 4.22/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Celerant Technology (+3.04%) - Among all products in this category, Celerant Technology recorded the largest rating increase compared to last month
*Last updated: June 26, 2026*


## How Does G2 Rank Retail Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,900+ Authentic Reviews
- 285+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Retail Management Software Is Best for Your Use Case?

- **Leader:** [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
- **Highest Performer:** [KORONA POS](https://www.g2.com/products/korona-pos/reviews)
- **Easiest to Use:** [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
- **Top Trending:** [LS Retail](https://www.g2.com/products/ls-retail/reviews)
- **Best Free Software:** [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)


## What Are the Top-Rated Retail Management Software Products in 2026?
### 1. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises.


**Average Rating:** 4.6/5.0
**Total Reviews:** 1,182
**How Do G2 Users Rate Square Point of Sale?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.1/10)

**Who Is the Company Behind Square Point of Sale?**

- **Seller:** [Block](https://www.g2.com/sellers/block)
- **Company Website:** https://block.xyz/
- **Year Founded:** 2009
- **HQ Location:** Oakland, California
- **Twitter:** @Square (309,691 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (12,254 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Business Owner
- **Top Industries:** Retail, Food & Beverages
- **Company Size:** 89% Small-Business, 7% Mid-Market


#### What Are Square Point of Sale's Pros and Cons?

**Pros:**

- Ease of Use (121 reviews)
- Payment Processing (58 reviews)
- Features (44 reviews)
- Simple (42 reviews)
- Setup Ease (41 reviews)

**Cons:**

- High Fees (30 reviews)
- Expensive (24 reviews)
- Access Limitations (19 reviews)
- Missing Features (17 reviews)
- Payment Issues (17 reviews)


### What Do G2 Reviewers Say About Square Point of Sale?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **ease of use** with Square Point of Sale, appreciating its quick setup and intuitive navigation.
- Users appreciate the **ease of payment processing** with Square Point of Sale, facilitating seamless transactions across devices.
- Users value the **robust reporting tools** in Square Point of Sale for data-driven decision making and convenience.
- Users appreciate the **ease of use** of Square Point of Sale, making it ideal for beginners and efficient in operations.
- Users commend the **easy setup** of Square Point of Sale, appreciating its quick and straightforward installation process.

**Cons:**

- Users express concerns about **high fees** , noting transaction and add-on costs can accumulate as businesses expand.
- Users find the **fees for Square Point of Sale** to be higher compared to other options, impacting overall affordability.
- Users find **access limitations** frustrating, as programming can be tedious and requires a stable internet connection to function.
- Users report **missing features** like unreliable mobile add-ons and basic layout hindering navigation and e-commerce integration.
- Users face **payment issues** , noting high transaction fees and slow verification processes that hinder business growth.

#### What Are Recent G2 Reviews of Square Point of Sale?

**"[Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)"**

**Rating:** 5.0/5.0 stars
*— Jean R.*

[Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)

---

**"[Seamless Payment Collection with Automation](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Events Services*

[Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)

---


#### What Are G2 Users Discussing About Square Point of Sale?

- [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) - 1 comment
- [What is Square Invoices used for?](https://www.g2.com/discussions/what-is-square-invoices-used-for) - 1 comment
- [What is Square for Retail used for?](https://www.g2.com/discussions/what-is-square-for-retail-used-for)
- [What are the key features of a point of sale system?](https://www.g2.com/discussions/square-point-of-sale-what-are-the-key-features-of-a-point-of-sale-system) - 1 comment
- [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) - 2 comments, 1 upvote

### 2. [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier.


**Average Rating:** 4.4/5.0
**Total Reviews:** 353
**How Do G2 Users Rate Shopify POS?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.1/10)

**Who Is the Company Behind Shopify POS?**

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** https://www.shopify.com/
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify (450,909 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 75% Small-Business, 16% Mid-Market


#### What Are Shopify POS's Pros and Cons?

**Pros:**

- Ease of Use (34 reviews)
- Inventory Management (24 reviews)
- Integrations (18 reviews)
- Easy Setup (17 reviews)
- Order Management (17 reviews)

**Cons:**

- Expensive (16 reviews)
- Limited Features (13 reviews)
- Lack of Customization (9 reviews)
- Limited Customization (8 reviews)
- Connectivity Issues (7 reviews)


### What Do G2 Reviewers Say About Shopify POS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Shopify POS, enabling seamless management for their online businesses.
- Users appreciate the **seamless inventory management** of Shopify POS, effortlessly synchronizing online and in-person sales.
- Users appreciate the **seamless integration** of Shopify POS, enhancing efficiency in managing both online and offline sales.
- Users value the **easy setup** of Shopify POS, allowing for quick account integration and minimal initial configuration.
- Users appreciate the **efficient order management** of Shopify POS, seamlessly syncing online and in-store sales for convenience.

**Cons:**

- Users find Shopify POS **too expensive** , particularly due to high delivery costs and limited features in lower plans.
- Users feel frustrated by the **limited features** of Shopify POS, as essential functions often require higher-tier plans.
- Users feel limited by the **lack of customization** options in Shopify POS, hindering their ability to tailor the system.
- Users find the **limited customization** options frustrating, restricting their ability to design the POS to their preferences.
- Users frequently experience **connectivity issues** with Shopify POS, struggling with offline limitations and transaction reliability.

#### What Are Recent G2 Reviews of Shopify POS?

**"[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)"**

**Rating:** 4.5/5.0 stars
*— Jason L.*

[Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12706183)

---

**"[Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready](https://www.g2.com/survey_responses/shopify-pos-review-12763784)"**

**Rating:** 4.0/5.0 stars
*— Jordan D.*

[Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12763784)

---


#### What Are G2 Users Discussing About Shopify POS?

- [What is Shopify Pos Pro?](https://www.g2.com/discussions/what-is-shopify-pos-pro)
- [What are the key features of a POS system?](https://www.g2.com/discussions/shopify-pos-what-are-the-key-features-of-a-pos-system)
- [How does Shopify integrate with POS?](https://www.g2.com/discussions/how-does-shopify-integrate-with-pos)
- [What POS works with Shopify?](https://www.g2.com/discussions/what-pos-works-with-shopify)

### 3. [LS Retail](https://www.g2.com/products/ls-retail/reviews)
LS Central is a global POS and retail operations platform designed for mid-market and enterprise retailers that require advanced functionality, real-time operational control, and the ability to scale across locations, countries, and channels. It combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one platform, enabling teams to work from a shared, reliable operational data foundation. The platform is best suited for established retail businesses, including mid-sized single-store operations with complex processes as well as multi-store and international retail chains. LS Central is not designed for small, low-volume retailers or simple point-of-sale needs, but for organizations where operational efficiency, data accuracy, and system integration are business-critical. LS Central acts as a standardized POS and retail operations layer while integrating seamlessly into existing IT environments. It is ERP-, hardware-, and payment service provider-agnostic, allowing retailers to preserve current investments and avoid forced re-platforming. LS Central offers native integration with Microsoft Dynamics 365 Business Central and connects to enterprise ERP systems such as SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, a dedicated integration framework delivered and supported by LS Retail. This integration-first architecture allows retailers to standardize store operations globally while keeping their chosen ERP, financial systems, and payment infrastructure in place. It also reduces long-term integration complexity as retail operations evolve, new channels are added, or new markets are entered. LS Central follows a modular, composable design, enabling retailers to adopt only the capabilities they need and extend functionality over time. Retailers can deploy global templates for consistent processes while configuring local rules for taxation, pricing, currencies, and regulatory compliance. The intuitive user interface supports daily operational use by store associates, managers, and head office teams, enabling consistent execution and faster onboarding across locations. The platform supports a wide range of retail scenarios, including staffed checkout, self-checkout, mobile POS, eCommerce, and centralized head-office operations. All transactions, inventory movements, prices, promotions, customer interactions, staff hours, and financial data are kept in sync in real time across channels and locations. LS Central also includes AI-enhanced capabilities that support data-driven decision-making across retail operations. These capabilities provide insights, trend analysis, and automation support in areas such as demand forecasting, inventory optimization, promotion performance, and operational reporting. AI features are designed to augment human decision-making, helping teams act faster and more confidently based on accurate, up-to-date data. With this level of operational visibility, retailers can: - Balance inventory across stores to reduce stockouts and excess inventory - Measure promotion performance as transactions occur - Understand customer behavior across channels to support targeted loyalty strategies - Align staffing and payroll with actual demand - Monitor revenue, costs, and profitability without relying on overnight batch processing By reducing manual processes and closing data gaps between store operations and head office, LS Central helps retailers maintain control as they grow. Whether supporting a high-volume single store or a global retail network, the platform enables consistent operations, localized flexibility, and informed decision-making. LS Central is well suited for retailers with significant operational complexity and scale, typically operating with annual revenues in the mid-market and enterprise range, who require a future-ready POS standard that integrates into sophisticated enterprise environments and evolves alongside their business.


**Average Rating:** 4.4/5.0
**Total Reviews:** 71
**How Do G2 Users Rate LS Retail?**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.2/10 (Category avg: 8.1/10)

**Who Is the Company Behind LS Retail?**

- **Seller:** [LS Retail](https://www.g2.com/sellers/ls-retail)
- **Company Website:** https://www.lsretail.com
- **HQ Location:** Kopavogur, Iceland
- **LinkedIn® Page:** https://www.linkedin.com/company/902415/ (324 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Retail
- **Company Size:** 56% Mid-Market, 29% Small-Business



#### What Are Recent G2 Reviews of LS Retail?

**"[Hassle-Free Backups and Optimization with a Much Better SaaS Experience](https://www.g2.com/survey_responses/ls-retail-review-12742126)"**

**Rating:** 4.5/5.0 stars
*— Marko P.*

[Read full review](https://www.g2.com/survey_responses/ls-retail-review-12742126)

---

**"[Comprehensive Retail Management with a Learning Curve](https://www.g2.com/survey_responses/ls-retail-review-12646549)"**

**Rating:** 4.5/5.0 stars
*— Joydas H.*

[Read full review](https://www.g2.com/survey_responses/ls-retail-review-12646549)

---


#### What Are G2 Users Discussing About LS Retail?

- [What is LS Retail Pharmacy Management Software used for?](https://www.g2.com/discussions/what-is-ls-retail-pharmacy-management-software-used-for)
- [What is Lsnav?](https://www.g2.com/discussions/what-is-lsnav)
- [Is LS retail ERP?](https://www.g2.com/discussions/is-ls-retail-erp)
- [What is LS retail in Navision?](https://www.g2.com/discussions/what-is-ls-retail-in-navision)
- [What is LS software?](https://www.g2.com/discussions/what-is-ls-software)

### 4. [KORONA POS](https://www.g2.com/products/korona-pos/reviews)
Developed by COMBASE, KORONA POS is a cloud-based point of sale built for retailers, quick-service dining, and ticketing businesses. It was built to help businesses automate operations, gain insight into performance, and effectively scale. KORONA POS software comes with a user-friendly and fully customizable front-end cashier system. Users can create unique button layouts, change prices and buttons, add images and descriptions, set different user permissions, add automated prompts, and adjust the customer-facing screen with different messaging, loyalty logins, or advertising. The back-end of KORONA POS, called KORONA Studio, offers merchants vast inventory management features, custom sales reporting and KPI metrics, employee management, vendor relations, gift card management, promotions, ticketing features, loss prevention features, self-checkout solutions, RFID technology, and modern payment options. It's also fully integrated with card processing, eCommerce, accounting, payroll and scheduling apps, and CRM systems and contains an open API through which any merchant or partner can build any integration to KORONA POS. KORONA POS is a subscription-based cloud POS system. Each account is billed by the number of terminals and includes automated updates, full customer support, and no additional fees. The KORONA POS cloud is updated quarterly with new features and integrations. Merchants can also use existing hardware solutions that run on Windows or Linux operating systems. Customer support is included in every subscription and is reachable promptly by phone, chat, and email, and emergency phone support is available 24/7. KORONA POS also provides an in-depth product manual (https://manual.koronapos.com/) and video tutorials on its YouTube channel (https://www.youtube.com/playlist?list=PLtUxCVhwpmcpahIMGY5pzEvSTQVlNTAAy).


**Average Rating:** 4.7/5.0
**Total Reviews:** 69
**How Do G2 Users Rate KORONA POS?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.1/10)

**Who Is the Company Behind KORONA POS?**

- **Seller:** [COMBASE USA](https://www.g2.com/sellers/combase-usa)
- **Company Website:** https://koronapos.com/
- **Year Founded:** 2011
- **HQ Location:** Las Vegas, NV
- **Twitter:** @CombaseUSA (490 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/combase-usa-inc-/ (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Manager, Owner
- **Top Industries:** Retail, Computer Software
- **Company Size:** 43% Mid-Market, 42% Small-Business


#### What Are KORONA POS's Pros and Cons?

**Pros:**

- Customer Support (14 reviews)
- Ease of Use (13 reviews)
- Efficiency (13 reviews)
- Features (11 reviews)
- Reliability (10 reviews)

**Cons:**

- Difficult Learning (6 reviews)
- Limited Customization (3 reviews)
- Limited Features (3 reviews)
- Slow Performance (3 reviews)
- UX Improvement (3 reviews)


### What Do G2 Reviewers Say About KORONA POS?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise KORONA POS for its **responsive customer support** , ensuring timely assistance and resolving issues effectively.
- Users love the **ease of use** of KORONA POS, appreciating its simple setup and intuitive interface for quick learning.
- Users value the **efficiency** of KORONA POS, appreciating its quick setup and reliable daily reports for decision-making.
- Users highlight the **smooth transition and stability** of KORONA POS, facilitating efficient operations and data management.
- Users value the **reliability** of KORONA POS, appreciating its stable performance and effective inventory management.

**Cons:**

- Users struggle with a **difficult learning curve** for KORONA POS, hindering smooth adoption and effective usage.
- Users find the **limited customization** of KORONA POS restricts their ability to tailor the system to their needs.
- Users find **limited features** in KORONA POS, especially regarding promotions, invoicing, and reporting customization.
- Users experience frequent **slow performance** due to technical glitches and cumbersome updates that hinder efficiency.
- Users note the **outdated interface** of KORONA POS, suggesting it needs a modern refresh and improved usability.

#### What Are Recent G2 Reviews of KORONA POS?

**"[Faster Checkouts and Flexible Payments with Reliable Inventory Reporting](https://www.g2.com/survey_responses/korona-pos-review-12975526)"**

**Rating:** 5.0/5.0 stars
*— Christine  T.*

[Read full review](https://www.g2.com/survey_responses/korona-pos-review-12975526)

---

**"[Excellent Support - Just right for a growing business!](https://www.g2.com/survey_responses/korona-pos-review-12948627)"**

**Rating:** 5.0/5.0 stars
*— Ashley C.*

[Read full review](https://www.g2.com/survey_responses/korona-pos-review-12948627)

---


#### What Are G2 Users Discussing About KORONA POS?

- [What is KORONA POS used for?](https://www.g2.com/discussions/what-is-korona-pos-used-for) - 1 comment

### 5. [Delightree](https://www.g2.com/products/delightree/reviews)
Delightree is a AI-powered all-in-one franchise management platform designed to revolutionize how multi-unit brands operate. With an intuitive interface and robust features tailored for franchise systems, Delightree provides tools to centralize tasks, manage compliance, train teams, and monitor performance—all from a single, unified platform. Key Features Built for Franchisors: • Knowledge Base: Centralize your training materials, SOPs, and critical documents for instant access, turning even your newest franchisees into operational experts. • AI Search: Provide 24/7 self-service knowledge to your franchisees. Answer any operational question in seconds, powered by secure, in-platform AI. • Training: Deliver engaging, bite-sized learning modules that inspire and educate your team while maintaining joint-employer compliance. • Task Management: Streamline workflows with mobile-friendly tools that ensure nothing slips through the cracks. • Audits: Revolutionize compliance with visual proof tools and customizable scorecards that keep your brand standards sharp. • Forms & Checklists: Digitize and automate essential processes to ensure consistency and accountability. • Location Launcher: Accelerate new location openings with a structured, stress-free process that simplifies all of your opening tasks, from FDD signing to Grand Opening. • Reports & Analytics: Visualize your entire franchise ecosystem in one place. Whether it's compliance metrics, revenue trends, or training completion, gain insights that drive impactful actions. At its core, Delightree solves the biggest pain points for franchisors and multi-unit brands: operational inefficiencies, inconsistent processes, and the challenge of scaling without sacrificing quality. By unifying fragmented systems into one seamless platform, Delightree saves time, reduces administrative burdens, and improves franchisee satisfaction. With Delightree, franchise leaders can focus on growth and innovation while ensuring their teams have the tools and support to succeed.


**Average Rating:** 4.6/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Delightree?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.1/10)

**Who Is the Company Behind Delightree?**

- **Seller:** [Delightree](https://www.g2.com/sellers/delightree)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **Twitter:** @delightreeHQ (57 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/delightree (71 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 64% Mid-Market, 36% Small-Business



#### What Are Recent G2 Reviews of Delightree?

**"[Good addition to the Tech Stack](https://www.g2.com/survey_responses/delightree-review-11161187)"**

**Rating:** 4.5/5.0 stars
*— Suzi O.*

[Read full review](https://www.g2.com/survey_responses/delightree-review-11161187)

---

**"[Onboarding Made Easy for Our Fast-Growing, High Pace Organization](https://www.g2.com/survey_responses/delightree-review-11160907)"**

**Rating:** 5.0/5.0 stars
*— Robert F.*

[Read full review](https://www.g2.com/survey_responses/delightree-review-11160907)

---



### 6. [Celerant Technology](https://www.g2.com/products/celerant-technology/reviews)
Celerant Technology is a provider of omnichannel retail software, offering fully integrated point-of-sale (POS), eCommerce, inventory management, and business analytics solutions. Designed for retailers of all sizes, Celerant’s platforms empower businesses to unify their sales channels, streamline operations, and make data-driven decisions that drive growth. Celerant delivers two core retail management systems—Cumulus Retail and Stratus Enterprise—each tailored to different business scales and operational needs.


**Average Rating:** 3.7/5.0
**Total Reviews:** 13
**How Do G2 Users Rate Celerant Technology?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.1/10)

**Who Is the Company Behind Celerant Technology?**

- **Seller:** [Celerant Technology](https://www.g2.com/sellers/celerant-technology)
- **Year Founded:** 1999
- **HQ Location:** Staten Island, NY
- **Twitter:** @CelerantTech (911 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1472734/ (234 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 69% Mid-Market, 31% Enterprise


#### What Are Celerant Technology's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Features (1 reviews)
- Integrations (1 reviews)
- Mobile Compatibility (1 reviews)
- Updates (1 reviews)



### What Do G2 Reviewers Say About Celerant Technology?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **knowledgeable customer support** of Celerant Technology, enhancing their overall experience and satisfaction.
- Users value the **flexibility and continuous enhancements** of Celerant Technology, enabling effective business management from anywhere.
- Users value the **seamless integrations** of Celerant Technology, enhancing business management and competitiveness.
- Users appreciate the **mobile compatibility** of Celerant Technology, allowing business management from anywhere with any tablet.
- Users value the **helpful technical support** and appreciate the yearly conference for updates and networking opportunities.


#### What Are Recent G2 Reviews of Celerant Technology?

**"[POS/ production partner who understands and supports our business.](https://www.g2.com/survey_responses/celerant-technology-review-12885546)"**

**Rating:** 5.0/5.0 stars
*— Beth W.*

[Read full review](https://www.g2.com/survey_responses/celerant-technology-review-12885546)

---

**"[Innovative software helping smaller retailers compete with big box](https://www.g2.com/survey_responses/celerant-technology-review-831327)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Apparel & Fashion*

[Read full review](https://www.g2.com/survey_responses/celerant-technology-review-831327)

---


#### What Are G2 Users Discussing About Celerant Technology?

- [What is Stratus Retail used for?](https://www.g2.com/discussions/what-is-stratus-retail-used-for)

### 7. [Epicor Eagle](https://www.g2.com/products/epicor-eagle/reviews)
Elevate Your Business with Epicor Eagle Epicor offers the most comprehensive, scalable, and proven point-of-sale and retail management solutions on the market. Backed by over 50 years of retail and technology experience, retailers in over 8,000 locations choose Epicor to help grow their business, increase revenue and profits, boost operational efficiencies, and accelerate customer retention.


**Average Rating:** 3.9/5.0
**Total Reviews:** 18
**How Do G2 Users Rate Epicor Eagle?**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.3/10)
- **Quality of Support:** 6.8/10 (Category avg: 8.1/10)

**Who Is the Company Behind Epicor Eagle?**

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor (9,286 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,204 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 44% Small-Business, 33% Mid-Market



#### What Are Recent G2 Reviews of Epicor Eagle?

**"[Epicor eagle is one of the new and emerging group which help user to improvise in their fields](https://www.g2.com/survey_responses/epicor-eagle-review-9102437)"**

**Rating:** 4.5/5.0 stars
*— Bala N.*

[Read full review](https://www.g2.com/survey_responses/epicor-eagle-review-9102437)

---

**"[Functional Integrated Retail Management Product with friendly tools.](https://www.g2.com/survey_responses/epicor-eagle-review-10053688)"**

**Rating:** 4.5/5.0 stars
*— Douglas g.*

[Read full review](https://www.g2.com/survey_responses/epicor-eagle-review-10053688)

---


#### What Are G2 Users Discussing About Epicor Eagle?

- [What is Epicor Eagle used for?](https://www.g2.com/discussions/what-is-epicor-eagle-used-for)

### 8. [iVend Retail](https://www.g2.com/products/ivend-retail/reviews)
iVend Retail by CitiXsys is an integrated Point of sale software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes complete infrastructure and application management solutions for head-office, backoffice and customer-facing operations with software modules for point of sale (POS), mobile POS, customer loyalty, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Shopify, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4HANA and SAP IS-Retail.


**Average Rating:** 4.7/5.0
**Total Reviews:** 11
**How Do G2 Users Rate iVend Retail?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.1/10)

**Who Is the Company Behind iVend Retail?**

- **Seller:** [CitiXsys](https://www.g2.com/sellers/citixsys)
- **Company Website:** https://www.ivend.com
- **Year Founded:** 2002
- **HQ Location:** New York
- **Twitter:** @iVendRetail (1,422 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/citixsys/ (178 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 64% Mid-Market, 18% Enterprise


#### What Are iVend Retail's Pros and Cons?

**Pros:**

- Cloud-Based POS (1 reviews)
- Features (1 reviews)
- Integrations (1 reviews)
- Reliability (1 reviews)
- Time Efficiency (1 reviews)

**Cons:**

- UX Improvement (1 reviews)


### What Do G2 Reviewers Say About iVend Retail?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **seamless SAP integration** of iVend Retail, enhancing performance and centralized control across stores.
- Users value the **seamless SAP integration** and consistent performance, enhancing centralized control and scalability across stores.
- Users highlight the **seamless SAP integration** which enhances performance and supports centralized control effectively.
- Users praise the **system stability** of iVend Retail, ensuring consistent performance and reliable support across all stores.
- Users commend the **time efficiency** of iVend Retail, benefiting from seamless operations and responsive support.

**Cons:**

- Users find the **UI lacks intuitiveness** , which hampers the experience, especially for non-technical business users.

#### What Are Recent G2 Reviews of iVend Retail?

**"[Reliable Retail Backbone with Solid SAP Integration](https://www.g2.com/survey_responses/ivend-retail-review-11396324)"**

**Rating:** 5.0/5.0 stars
*— Ayoub M.*

[Read full review](https://www.g2.com/survey_responses/ivend-retail-review-11396324)

---

**"[iVend Retail for Modern Electronics](https://www.g2.com/survey_responses/ivend-retail-review-9971801)"**

**Rating:** 4.5/5.0 stars
*— SAJID S.*

[Read full review](https://www.g2.com/survey_responses/ivend-retail-review-9971801)

---


#### What Are G2 Users Discussing About iVend Retail?

- [What is iVend Retail used for?](https://www.g2.com/discussions/what-is-ivend-retail-used-for)

### 9. [RepairShopr](https://www.g2.com/products/repairshopr/reviews)
With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE


**Average Rating:** 4.6/5.0
**Total Reviews:** 26
**How Do G2 Users Rate RepairShopr?**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.6/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.1/10)

**Who Is the Company Behind RepairShopr?**

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** https://www.linkedin.com/company/syncromsp/ (111 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services
- **Company Size:** 85% Small-Business, 11% Mid-Market



#### What Are Recent G2 Reviews of RepairShopr?

**"[RepairShopr: Easy-to-Use UI, Helpful Support, and Fair Pricing](https://www.g2.com/survey_responses/repairshopr-review-12652688)"**

**Rating:** 5.0/5.0 stars
*— Harry C.*

[Read full review](https://www.g2.com/survey_responses/repairshopr-review-12652688)

---

**"[Repairshopr PSA -](https://www.g2.com/survey_responses/repairshopr-review-10004720)"**

**Rating:** 4.5/5.0 stars
*— Mauricio G.*

[Read full review](https://www.g2.com/survey_responses/repairshopr-review-10004720)

---


#### What Are G2 Users Discussing About RepairShopr?

- [What is RepairShopr used for?](https://www.g2.com/discussions/what-is-repairshopr-used-for)

### 10. [Wooqer](https://www.g2.com/products/wooqer/reviews)
Wooqer helps multi-location businesses ensure every location runs the way their best location does. Leaders don't buy checklists. They buy Wooqer because: Leadership: "I don't know if business is running the way I think it is." Ops: "I know what's happening too late." VM: "I don't know what my stores actually look like right now." Audit: "I can't be everywhere, but I'm accountable everywhere." Most tools make you fit their workflow. Wooqer fits yours. Audits, VM compliance, training, SOPs, task management, frontline communications — every WorkApp built around how your operation actually runs. Three AI agents: SensEye — Upload a store photo. SensEye checks it against your standards and scores the execution. Lens — Staff ask questions about products, store operations or training. Lens answers from the materials assigned to them. Wally — Managers describe the workflow they need. Wally helps them build it. 200+ active customers · 100,000+ locations · 30+ countries. Landmark Group · TVS Motor · Titan · HDFC Bank · DMart · Columbia Sportswear Featured in IIM Bangalore Case Study & Harvard Business School Publishing. Your operation is unique. Your platform should be too.


**Average Rating:** 4.7/5.0
**Total Reviews:** 44
**How Do G2 Users Rate Wooqer?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.1/10)

**Who Is the Company Behind Wooqer?**

- **Seller:** [WOAS Technology](https://www.g2.com/sellers/woas-technology)
- **HQ Location:** San Jose, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/28021388/ (5 employees on LinkedIn®)
- **Ownership:** Woas Inc.

**Who Uses This Product?**
- **Top Industries:** Retail, Food & Beverages
- **Company Size:** 46% Mid-Market, 28% Enterprise


#### What Are Wooqer's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- All-in-one (1 reviews)
- Analytics (1 reviews)
- Centralization (1 reviews)
- Customizability (1 reviews)

**Cons:**

- Poor Customer Support (1 reviews)


### What Do G2 Reviewers Say About Wooqer?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Wooqer **easy to use** , appreciating its intuitive interface for streamlining operational tasks and compliance.
- Users find Wooqer an **all-in-one solution** for managing compliance and efficiency in retail operations seamlessly.
- Users value the **real-time tracking and centralized reporting** of Wooqer, enhancing operational efficiency significantly.
- Users value the **centralization** of tasks in Wooqer, simplifying operations and enhancing store-level compliance and efficiency.
- Users value the **customizability** of Wooqer, enhancing workflow management and operational efficiency in retail environments.

**Cons:**

- Users report **poor customer support** compared to the quality of the product, indicating a need for improvement.

#### What Are Recent G2 Reviews of Wooqer?

**"[Transforming Retail Operations with Wooqer: A Game-Changer for Excellence](https://www.g2.com/survey_responses/wooqer-review-9971475)"**

**Rating:** 5.0/5.0 stars
*— Faran F.*

[Read full review](https://www.g2.com/survey_responses/wooqer-review-9971475)

---

**"[A powerful platform for retail operations](https://www.g2.com/survey_responses/wooqer-review-11785586)"**

**Rating:** 5.0/5.0 stars
*— Thejesh Kumar V.*

[Read full review](https://www.g2.com/survey_responses/wooqer-review-11785586)

---


#### What Are G2 Users Discussing About Wooqer?

- [What is Wooqer used for?](https://www.g2.com/discussions/what-is-wooqer-used-for) - 1 comment

### 11. [Agiliron](https://www.g2.com/products/agiliron/reviews)
POS, Inventory Management & E-Commerce Solutions. Agiliron is an all-in-one software suite which allows you to manage all orders, inventory and CRM records, from all channels, in one place.


**Average Rating:** 4.2/5.0
**Total Reviews:** 29
**How Do G2 Users Rate Agiliron?**

- **Has the product been a good partner in doing business?:** 7.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.1/10)

**Who Is the Company Behind Agiliron?**

- **Seller:** [Agiliron](https://www.g2.com/sellers/agiliron)
- **Year Founded:** 2007
- **HQ Location:** Portland, OR
- **Twitter:** @agiliron (287 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/agiliron/about (23 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Wholesale
- **Company Size:** 93% Small-Business, 7% Mid-Market


#### What Are Agiliron's Pros and Cons?

**Pros:**

- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Helpful (2 reviews)
- Affordable (1 reviews)
- Business Support (1 reviews)

**Cons:**

- Inventory Management (1 reviews)
- Limited Customization (1 reviews)
- Missing Features (1 reviews)
- Order Management (1 reviews)
- Order Management Issues (1 reviews)


### What Do G2 Reviewers Say About Agiliron?
*AI-generated summary from verified user reviews*

**Pros:**

- Users rave about Agiliron's **exceptional customer support** , with quick responses and dedicated team members ensuring a positive experience.
- Users find Agiliron to be **incredibly easy to use** , with excellent support and customizable features enhancing their experience.
- Users highlight the **excellent customer support** from Agiliron, appreciating the timely and friendly assistance received consistently.
- Users love Agiliron's **affordability** , appreciating its wide range of features that meet diverse business needs.
- Users value Agiliron's **flexibility in supporting unique retail processes** , enhancing their overall experience and operational efficiency.

**Cons:**

- Users are frustrated with the **inability to change order details from the shipping log** , impacting their workflow.
- Users find the **limited customization** of Agiliron's lookup functions restrictive, but support is working on improvements.
- Users find the **lookup functions too rigid** , but are collaborating with support for improvements.
- Users find it frustrating that they can't **convert orders to invoices from the shipping log** , complicating their workflow.
- Users face difficulties with **order management issues** , particularly the inability to change orders to invoices from shipping logs.

#### What Are Recent G2 Reviews of Agiliron?

**"[Agiliron Exceeds Expectations with Stellar Features and Unmatched Support](https://www.g2.com/survey_responses/agiliron-review-11926462)"**

**Rating:** 5.0/5.0 stars
*— Janina T.*

[Read full review](https://www.g2.com/survey_responses/agiliron-review-11926462)

---

**"[Agiliron worked well for us as our online catalog and B-to-B order Management System](https://www.g2.com/survey_responses/agiliron-review-12197927)"**

**Rating:** 4.5/5.0 stars
*— Carol L.*

[Read full review](https://www.g2.com/survey_responses/agiliron-review-12197927)

---


#### What Are G2 Users Discussing About Agiliron?

- [What is Agiliron used for?](https://www.g2.com/discussions/what-is-agiliron-used-for)

### 12. [Rain Retail](https://www.g2.com/products/rain-retail/reviews)
ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS Detailed service tracking synchs with your POS, allowing you to view and manage every service and repair, with automated notification sent to customers when work is completed. CLASS MANAGEMENT Convenient online class sign-up. Once a customer pays for your class, their seat is instantly reserved, and the number of available seats reduces. AUTOMATED MARKETING Send automated marketing emails and text notifications for new arrivals, top sellers, sale items, and upcoming classes. No need for third-party marketing services.


**Average Rating:** 4.3/5.0
**Total Reviews:** 30
**How Do G2 Users Rate Rain Retail?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.1/10)

**Who Is the Company Behind Rain Retail?**

- **Seller:** [Rain](https://www.g2.com/sellers/rain)
- **Year Founded:** 2008
- **HQ Location:** Provo, Utah
- **Twitter:** @Rain (97,309 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rainretail/ (47 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Retail, Arts and Crafts
- **Company Size:** 93% Small-Business, 3% Mid-Market



#### What Are Recent G2 Reviews of Rain Retail?

**"[Excellent Customer Service](https://www.g2.com/survey_responses/rain-retail-review-4576206)"**

**Rating:** 5.0/5.0 stars
*— Carol M.*

[Read full review](https://www.g2.com/survey_responses/rain-retail-review-4576206)

---

**"[Great POS system for specialty retail, excellent customer service](https://www.g2.com/survey_responses/rain-retail-review-4576146)"**

**Rating:** 5.0/5.0 stars
*— Sarah F.*

[Read full review](https://www.g2.com/survey_responses/rain-retail-review-4576146)

---


#### What Are G2 Users Discussing About Rain Retail?

- [What does Rain Retail do?](https://www.g2.com/discussions/what-does-rain-retail-do)
- [Is retail a POS?](https://www.g2.com/discussions/is-retail-a-pos)
- [What is Rainpos com?](https://www.g2.com/discussions/what-is-rainpos-com)
- [Does rain POS integrate with QuickBooks?](https://www.g2.com/discussions/does-rain-pos-integrate-with-quickbooks) - 1 comment

### 13. [LOU powered by Evosus](https://www.g2.com/products/lou-powered-by-evosus/reviews)
LOU is cloud business software spanning Retail, Service, Inventory, Reporting and Financials. It's an ERP system that also modular - meaning that you can start with just the Retail Bundle or Service Bundle, and add on at any time. LOU was built by the team at Evosus, using 20 years of experience in the Pool, Hot Tub, Hearth (Fireplace), Patio and Furniture industries. LOU is all cloud based - just open a browser or mobile app and start your day. Seasonal pricing allows you to dial up / dial down the number of users any time...we only charge you for what you use. All licenses include unlimited phone / email / online access to our U.S. based support center.


**Average Rating:** 4.9/5.0
**Total Reviews:** 15
**How Do G2 Users Rate LOU powered by Evosus?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.1/10)

**Who Is the Company Behind LOU powered by Evosus?**

- **Seller:** [Evosus](https://www.g2.com/sellers/evosus)
- **Company Website:** https://www.evosus.com
- **Year Founded:** 2001
- **HQ Location:** Vancouver, US
- **Twitter:** @Evosus (265 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9460213 (54 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 100% Small-Business


#### What Are LOU powered by Evosus's Pros and Cons?

**Pros:**

- All-in-one Solutions (1 reviews)
- Customer Service (1 reviews)
- Ease of Use (1 reviews)
- Efficiency (1 reviews)
- Features (1 reviews)

**Cons:**

- Difficult Learning (1 reviews)
- Financial Reporting (1 reviews)
- Functionality Issues (1 reviews)
- Inefficiency (1 reviews)
- Insufficient Guidance (1 reviews)


### What Do G2 Reviewers Say About LOU powered by Evosus?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **all-in-one solutions** of LOU, streamlining processes and enhancing efficiency for business growth.
- Users commend the **exceptional customer service** of LOU, particularly the thorough support and training provided by Ashlea G.
- Users find LOU powered by Evosus to be **easy to use** , thanks to effective training and ongoing support.
- Users appreciate the **efficiency** of LOU, enjoying the unified capabilities that streamline their business operations.
- Users appreciate the **intuitive and comprehensive features** of LOU, enhancing business efficiency and promoting growth.

**Cons:**

- Users find the **difficult learning** curve for LOU's accounting features challenging compared to their previous software.
- Users find the **financial reporting cumbersome** , requiring more effort to navigate compared to previous software experiences.
- Users express frustration with the **calendar view functionality** , lacking job duration and specific timing display.
- Users find the **calendar view inefficient** , lacking clarity on task durations and designated times in both views.
- Users find the **insufficient guidance** for accounting features hinders their ability to navigate LOU effectively.

#### What Are Recent G2 Reviews of LOU powered by Evosus?

**"[They do what they say!](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-11617743)"**

**Rating:** 4.5/5.0 stars
*— Kristetta  M.*

[Read full review](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-11617743)

---

**"[Meets all our Business Needs](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-10545835)"**

**Rating:** 5.0/5.0 stars
*— Jen C.*

[Read full review](https://www.g2.com/survey_responses/lou-powered-by-evosus-review-10545835)

---


#### What Are G2 Users Discussing About LOU powered by Evosus?

- [What is LOU powered by Evosus used for?](https://www.g2.com/discussions/what-is-lou-powered-by-evosus-used-for)

### 14. [Retail Pro](https://www.g2.com/products/retail-pro/reviews)
Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities.


**Average Rating:** 3.8/5.0
**Total Reviews:** 29
**How Do G2 Users Rate Retail Pro?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.1/10)

**Who Is the Company Behind Retail Pro?**

- **Seller:** [Retail Pro International](https://www.g2.com/sellers/retail-pro-international)
- **HQ Location:** Folsom, CA
- **Twitter:** @RetailProNews (3,351 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/785872/ (353 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 48% Mid-Market, 30% Small-Business



#### What Are Recent G2 Reviews of Retail Pro?

**"[Quick Login and Easy Training Experience](https://www.g2.com/survey_responses/retail-pro-review-12807050)"**

**Rating:** 4.0/5.0 stars
*— Marion E.*

[Read full review](https://www.g2.com/survey_responses/retail-pro-review-12807050)

---

**"[One of the best software](https://www.g2.com/survey_responses/retail-pro-review-5238825)"**

**Rating:** 4.0/5.0 stars
*— Roshnie G.*

[Read full review](https://www.g2.com/survey_responses/retail-pro-review-5238825)

---


#### What Are G2 Users Discussing About Retail Pro?

- [What is Retail Pro used for?](https://www.g2.com/discussions/what-is-retail-pro-used-for)

### 15. [NCR Voyix Counterpoint](https://www.g2.com/products/ncr-counterpoint-pos/reviews)
NCR Voyix Counterpoint is a comprehensive retail management system designed to streamline operations for businesses ranging from single-store retailers to multi-location enterprises. This feature-rich software offers real-time inventory management, a customizable point-of-sale (POS) interface, and instant access to critical data, enabling retailers to provide seamless customer experiences across various channels. Tailored to meet the unique needs of diverse retail sectors, Counterpoint empowers businesses to enhance efficiency, improve customer loyalty, and drive growth. Key Features and Functionality: - Inventory Management: Monitor stock levels in real-time across all locations, print labels, manage physical counts, and access key metrics to maintain optimal inventory control. - Point-of-Sale (POS): Utilize configurable touchscreens for efficient sales processing, including features like layaways and upsell prompts, while ensuring secure payment transactions. - Customer Loyalty and Tracking: Track customer purchase histories and preferences, enabling the implementation of loyalty programs that foster strong relationships and encourage repeat business. - Automated Purchasing: Streamline procurement with support for multiple vendors, smart reorder recommendations, and vendor credit tracking to optimize purchasing processes. - Marketing Data and Reporting: Leverage customer purchase insights to create targeted marketing campaigns and generate comprehensive reports on metrics such as turn rate, profitability, and daily sales, facilitating informed decision-making. Primary Value and Solutions Provided: NCR Voyix Counterpoint addresses the complex challenges faced by retailers by offering an integrated solution that enhances operational efficiency and customer engagement. By automating critical processes like inventory management and purchasing, businesses can reduce manual errors and save time. The system's robust POS capabilities ensure swift and secure transactions, while its customer loyalty features help build lasting relationships with shoppers. Additionally, the platform's advanced reporting and analytics tools provide valuable insights, enabling retailers to make data-driven decisions that drive profitability and growth.


**Average Rating:** 3.7/5.0
**Total Reviews:** 28
**How Do G2 Users Rate NCR Voyix Counterpoint?**

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.0/10 (Category avg: 8.1/10)

**Who Is the Company Behind NCR Voyix Counterpoint?**

- **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix)
- **Year Founded:** 1884
- **HQ Location:** Atlanta, Georgia
- **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,964 employees on LinkedIn®)
- **Ownership:** NYSE: NCR
- **Total Revenue (USD mm):** $6,207

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 48% Mid-Market, 39% Small-Business


#### What Are NCR Voyix Counterpoint's Pros and Cons?

**Pros:**

- Customization (1 reviews)
- Updates (1 reviews)

**Cons:**

- Technical Issues (1 reviews)


### What Do G2 Reviewers Say About NCR Voyix Counterpoint?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **customizability** of NCR Voyix Counterpoint, enabling integration with various systems for enhanced functionality.
- Users appreciate the **customizability** of NCR Voyix Counterpoint, enabling integration with various systems and versatile usage.

**Cons:**

- Users often face **technical issues** with NCR Voyix Counterpoint, leading to frustration and delayed fixes from support.

#### What Are Recent G2 Reviews of NCR Voyix Counterpoint?

**"[NCR Counterpoint](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-10733536)"**

**Rating:** 4.0/5.0 stars
*— Miranda C.*

[Read full review](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-10733536)

---

**"[great software](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-4865719)"**

**Rating:** 5.0/5.0 stars
*— Caroline B.*

[Read full review](https://www.g2.com/survey_responses/ncr-voyix-counterpoint-review-4865719)

---


#### What Are G2 Users Discussing About NCR Voyix Counterpoint?

- [What is counterpoint program?](https://www.g2.com/discussions/what-is-counterpoint-program)
- [What is NCR Counterpoint?](https://www.g2.com/discussions/what-is-ncr-counterpoint)
- [How much does NCR Counterpoint cost?](https://www.g2.com/discussions/how-much-does-ncr-counterpoint-cost)

### 16. [Openbravo Commerce Cloud](https://www.g2.com/products/openbravo-commerce-cloud/reviews)
Helping physical stores play new expanded role in today’s omnichannel reality -Omnichannel readiness -Better in-store customer service -Faster, safe and convenient checkout -Greater store inventory accuracy Openbravo is the omnichannel software platform of choice for brands and retailers seeking to accelerate their digital transformation and omnichannel strategy. Flexible, cloud-based and mobile-enabled, it allows integration between the online and offline channels, personalized, convenient and safer store shopping experiences, as well as intelligent order management with a single and real-time view of inventory. International brands like Decathlon, BUT, Caroll, Rubaiyat, Sharaf DG, Toys “R” Us Iberia and Zôdio prefer Openbravo, which today counts over 18,000 back office users and 60,000 point of sale terminals.


**Average Rating:** 3.9/5.0
**Total Reviews:** 18
**How Do G2 Users Rate Openbravo Commerce Cloud?**

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.1/10)

**Who Is the Company Behind Openbravo Commerce Cloud?**

- **Seller:** [Openbravo](https://www.g2.com/sellers/openbravo)
- **Year Founded:** 2006
- **HQ Location:** Pamplona, Navarra
- **LinkedIn® Page:** https://www.linkedin.com/company/39434/ (264 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 53% Small-Business, 26% Enterprise



#### What Are Recent G2 Reviews of Openbravo Commerce Cloud?

**"[Making work easier](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682)"**

**Rating:** 4.0/5.0 stars
*— Khodor K.*

[Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-5035682)

---

**"[One page solution to search customer history to CRM management](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294)"**

**Rating:** 5.0/5.0 stars
*— Mohammad W.*

[Read full review](https://www.g2.com/survey_responses/openbravo-commerce-cloud-review-4653294)

---


#### What Are G2 Users Discussing About Openbravo Commerce Cloud?

- [What does Openbravo Commerce Cloud do?](https://www.g2.com/discussions/what-does-openbravo-commerce-cloud-do)
- [What are the features of Openbravo Commerce Cloud?](https://www.g2.com/discussions/what-are-the-features-of-openbravo-commerce-cloud)
- [What is the use of Openbravo?](https://www.g2.com/discussions/what-is-the-use-of-openbravo)
- [What is Openbravo?](https://www.g2.com/discussions/what-is-openbravo)

### 17. [Quant](https://www.g2.com/products/quant/reviews)
Quant is a cloud solution for the management of retail space, product categories, planograms, shelf labels, automatic replenishment and store photo documentation. In Quant, our clients draw and manage the floor plans of thousands of stores and publish hundreds of thousands of planograms every year.


**Average Rating:** 4.8/5.0
**Total Reviews:** 54
**How Do G2 Users Rate Quant?**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.3/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.1/10)

**Who Is the Company Behind Quant?**

- **Seller:** [Quant Retail s.r.o.](https://www.g2.com/sellers/quant-retail-s-r-o)
- **Company Website:** https://www.quantretail.com
- **Year Founded:** 2001
- **HQ Location:** Tupadly, CZ
- **Twitter:** @QuantRetail (18 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/showcase/quant-retail/ (40 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Pharmaceuticals
- **Company Size:** 40% Enterprise, 35% Mid-Market


#### What Are Quant's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- Features (1 reviews)
- Implementation Ease (1 reviews)

**Cons:**

- Improvement Needed (1 reviews)
- Integration Issues (1 reviews)


### What Do G2 Reviewers Say About Quant?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **excellent customer support** from Quant, which enhances their experience and aids in efficient planogram management.
- Users find Quant **easy to implement and integrate** , enhancing daily workflows with its user-friendly interface.
- Users value the **easy integrations** of Quant, appreciating its daily usability with other software.
- Users appreciate the **intuitive interface and exceptional support** of Quant, making planogram management efficient and user-friendly.
- Users find Quant to be **easy to implement** , seamlessly integrating with other software for daily use.

**Cons:**

- Users find **integration difficulties** with other software to be a challenging aspect of using Quant.
- Users find **integration issues** with other software to be a confusing aspect of using Quant.

#### What Are Recent G2 Reviews of Quant?

**"[A great software with features which assist Visual Merchandising](https://www.g2.com/survey_responses/quant-review-9238434)"**

**Rating:** 5.0/5.0 stars
*— Uditha P.*

[Read full review](https://www.g2.com/survey_responses/quant-review-9238434)

---

**"[Excellent software to manage your product and maximize profits.](https://www.g2.com/survey_responses/quant-review-10533072)"**

**Rating:** 5.0/5.0 stars
*— Martha N.*

[Read full review](https://www.g2.com/survey_responses/quant-review-10533072)

---


#### What Are G2 Users Discussing About Quant?

- [What is a quant used for?](https://www.g2.com/discussions/what-is-a-quant-used-for)
- [What is a quant programmer?](https://www.g2.com/discussions/what-is-a-quant-programmer)
- [What are quant tools?](https://www.g2.com/discussions/what-are-quant-tools) - 1 comment

### 18. [SBI Grower](https://www.g2.com/products/sbi-grower/reviews)
SBI Inventory Management is a complete POS, Inventory and Accounting solution for growers, garden centers and landscape distribution companies.


**Average Rating:** 4.6/5.0
**Total Reviews:** 10
**How Do G2 Users Rate SBI Grower?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.1/10)

**Who Is the Company Behind SBI Grower?**

- **Seller:** [SBI Software](https://www.g2.com/sellers/sbi-software)
- **Year Founded:** 2000
- **HQ Location:** Portland, OR
- **Twitter:** @sbisoftware (19 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sbi-software (190 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of SBI Grower?

**"[This software is a great tools if you have a startup project](https://www.g2.com/survey_responses/sbi-grower-review-7083452)"**

**Rating:** 4.5/5.0 stars
*— Edson R.*

[Read full review](https://www.g2.com/survey_responses/sbi-grower-review-7083452)

---

**"[A comprehensive review](https://www.g2.com/survey_responses/sbi-grower-review-9496921)"**

**Rating:** 4.0/5.0 stars
*— Shubham A.*

[Read full review](https://www.g2.com/survey_responses/sbi-grower-review-9496921)

---



### 19. [ERPLY](https://www.g2.com/products/erply/reviews)
ERPLY LTD, is a provider of cloud-based, iPad-oriented Point of Sale and Inventory Management software for retailers, with a focus on multi-store operations. We provide fully integrated front-end and back-office functionality for your stores, warehouses, and headquarters into a single software suite.


**Average Rating:** 3.4/5.0
**Total Reviews:** 12
**How Do G2 Users Rate ERPLY?**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.1/10)

**Who Is the Company Behind ERPLY?**

- **Seller:** [Erply](https://www.g2.com/sellers/erply)
- **Year Founded:** 2009
- **HQ Location:** New York, New York
- **Twitter:** @erply (1,474 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/erply (87 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 85% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of ERPLY?

**"[Seems very efficient, using platform on a computer could use some redesign](https://www.g2.com/survey_responses/erply-review-468375)"**

**Rating:** 4.5/5.0 stars
*— Amanda S.*

[Read full review](https://www.g2.com/survey_responses/erply-review-468375)

---

**"[My comprehensive review on Erply](https://www.g2.com/survey_responses/erply-review-9856314)"**

**Rating:** 5.0/5.0 stars
*— Isaac  M.*

[Read full review](https://www.g2.com/survey_responses/erply-review-9856314)

---



### 20. [Acme Insight](https://www.g2.com/products/acme-insight/reviews)
Acmeinsight is a business management software for retailers, wholesales, distributors and small manufacturers.


**Average Rating:** 4.4/5.0
**Total Reviews:** 39
**How Do G2 Users Rate Acme Insight?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.1/10)

**Who Is the Company Behind Acme Insight?**

- **Seller:** [Acme Infovision Systems](https://www.g2.com/sellers/acme-infovision-systems)
- **Year Founded:** 1994
- **HQ Location:** Satara
- **Twitter:** @AcmeInfovision (1 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 50% Small-Business, 40% Mid-Market



#### What Are Recent G2 Reviews of Acme Insight?

**"[Acme Insight: Easy to Use with a Systematic Approach to Data Handling](https://www.g2.com/survey_responses/acme-insight-review-12280342)"**

**Rating:** 4.0/5.0 stars
*— Yogesh K.*

[Read full review](https://www.g2.com/survey_responses/acme-insight-review-12280342)

---

**"[Clear, Actionable Insights That Make Trends Easy to Spot](https://www.g2.com/survey_responses/acme-insight-review-12256592)"**

**Rating:** 4.0/5.0 stars
*— Talha  R.*

[Read full review](https://www.g2.com/survey_responses/acme-insight-review-12256592)

---



### 21. [metro](https://www.g2.com/products/retail-manager-solutions-metro/reviews)
Operations Director is a software solution that can be customised to suit your business needs, helping you manage time and customer service, and modules to assist your management team.


**Average Rating:** 4.2/5.0
**Total Reviews:** 16
**How Do G2 Users Rate metro?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.1/10)

**Who Is the Company Behind metro?**

- **Seller:** [Retail Manager Solutions](https://www.g2.com/sellers/retail-manager-solutions)
- **Year Founded:** 2001
- **HQ Location:** Minstead, GB
- **Twitter:** @RMtweets (184 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/retail-manager-solutions-ltd (41 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 69% Small-Business, 31% Mid-Market



#### What Are Recent G2 Reviews of metro?

**"[Amazing offer in this website.](https://www.g2.com/survey_responses/metro-review-6937890)"**

**Rating:** 4.5/5.0 stars
*— Yash A.*

[Read full review](https://www.g2.com/survey_responses/metro-review-6937890)

---

**"[Top Retail Managment Systems](https://www.g2.com/survey_responses/metro-review-6982417)"**

**Rating:** 4.0/5.0 stars
*— Mandar P.*

[Read full review](https://www.g2.com/survey_responses/metro-review-6982417)

---



### 22. [Retail Directions](https://www.g2.com/products/retail-directions/reviews)
Retail Directions is a POS software that gives chain retailers a distinct competitive advantage a unified system that handles ecommerce, logistics, merchandise management, and point-of-sale.


**Average Rating:** 3.5/5.0
**Total Reviews:** 10
**How Do G2 Users Rate Retail Directions?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.3/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.1/10)

**Who Is the Company Behind Retail Directions?**

- **Seller:** [Retail Directions](https://www.g2.com/sellers/retail-directions)
- **Year Founded:** 1993
- **HQ Location:** Melbourne, AU
- **Twitter:** @RetailHappiness (305 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/43202 (52 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 45% Mid-Market, 36% Small-Business



#### What Are Recent G2 Reviews of Retail Directions?

**"[Best Retail Management Platform](https://www.g2.com/survey_responses/retail-directions-review-7223333)"**

**Rating:** 5.0/5.0 stars
*— rohit b.*

[Read full review](https://www.g2.com/survey_responses/retail-directions-review-7223333)

---

**"[A holistic B2C platform](https://www.g2.com/survey_responses/retail-directions-review-6996905)"**

**Rating:** 4.0/5.0 stars
*— Ankur R.*

[Read full review](https://www.g2.com/survey_responses/retail-directions-review-6996905)

---



### 23. [RMS](https://www.g2.com/products/apparel-systems-rms/reviews)
RMS is a retail management system designed to take away the effort of running retail concessions by automating the processes.


**Average Rating:** 3.5/5.0
**Total Reviews:** 12
**How Do G2 Users Rate RMS?**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.1/10 (Category avg: 8.5/10)
- **Ease of Admin:** 5.0/10 (Category avg: 8.3/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.1/10)

**Who Is the Company Behind RMS?**

- **Seller:** [Apparel Systems](https://www.g2.com/sellers/apparel-systems)
- **Year Founded:** 1982
- **HQ Location:** Blue Bell, US
- **Twitter:** @fashionsystems (181 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 42% Enterprise



#### What Are Recent G2 Reviews of RMS?

**"[Effective CRM Email Marketing and Retail Management Tool.](https://www.g2.com/survey_responses/rms-review-10069785)"**

**Rating:** 4.5/5.0 stars
*— Douglas g.*

[Read full review](https://www.g2.com/survey_responses/rms-review-10069785)

---

**"[Optimizing my product selection](https://www.g2.com/survey_responses/rms-review-9843757)"**

**Rating:** 4.0/5.0 stars
*— Jefferson A.*

[Read full review](https://www.g2.com/survey_responses/rms-review-9843757)

---



### 24. [RetailOps](https://www.g2.com/products/retailops/reviews)
RetailOps is a retail operations management solution. Our customers have the need for a true SaaS solution that can handle multiple sales channels and products in one, easy-to-use application. Our solutions cover everything from purchasing to reporting and even goes mobile thanks to the RetailOps mobile app.


**Average Rating:** 3.7/5.0
**Total Reviews:** 13
**How Do G2 Users Rate RetailOps?**

- **Has the product been a good partner in doing business?:** 6.2/10 (Category avg: 8.5/10)
- **Ease of Use:** 7.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.3/10)
- **Quality of Support:** 5.6/10 (Category avg: 8.1/10)

**Who Is the Company Behind RetailOps?**

- **Seller:** [RetailOps](https://www.g2.com/sellers/retailops)
- **Year Founded:** 2011
- **HQ Location:** San Diego, US
- **Twitter:** @Gud_Tech (14 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3243366/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail
- **Company Size:** 46% Mid-Market, 46% Small-Business



#### What Are Recent G2 Reviews of RetailOps?

**"[Great for ecommerce business activities](https://www.g2.com/survey_responses/retailops-review-4426088)"**

**Rating:** 4.0/5.0 stars
*— Francis B.*

[Read full review](https://www.g2.com/survey_responses/retailops-review-4426088)

---

**"[Laggy but effective](https://www.g2.com/survey_responses/retailops-review-1877944)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Apparel & Fashion*

[Read full review](https://www.g2.com/survey_responses/retailops-review-1877944)

---


#### What Are G2 Users Discussing About RetailOps?

- [What is RetailOps used for?](https://www.g2.com/discussions/what-is-retailops-used-for)

### 25. [Merchant RMS](https://www.g2.com/products/merchant-rms/reviews)
Merchant RMS is a store management system including POS, purchasing, inventory control, CRM and integrated communications for multi store environments.


**Average Rating:** 3.3/5.0
**Total Reviews:** 11
**How Do G2 Users Rate Merchant RMS?**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10)
- **Ease of Use:** 6.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.3/10)
- **Quality of Support:** 6.0/10 (Category avg: 8.1/10)

**Who Is the Company Behind Merchant RMS?**

- **Seller:** [Merchant Applications](https://www.g2.com/sellers/merchant-applications)
- **Year Founded:** 1986
- **HQ Location:** Mississauga, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/1089767 (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 45% Small-Business, 36% Mid-Market



#### What Are Recent G2 Reviews of Merchant RMS?

**"[Exploring the Merchant RMS: A Comprehensive Review](https://www.g2.com/survey_responses/merchant-rms-review-8764948)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Consumer Services*

[Read full review](https://www.g2.com/survey_responses/merchant-rms-review-8764948)

---

**"[Awesome Merchandising Retail System](https://www.g2.com/survey_responses/merchant-rms-review-7085950)"**

**Rating:** 5.0/5.0 stars
*— Vivek K.*

[Read full review](https://www.g2.com/survey_responses/merchant-rms-review-7085950)

---




## What Is Retail Management Software?

[Retail Software](https://www.g2.com/categories/retail)

## What Software Categories Are Similar to Retail Management Software?

- [Retail POS Systems](https://www.g2.com/categories/retail-pos)
- [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---

## How Do You Choose the Right Retail Management Software?

### What You Should Know About Retail Management Software

### What is Retail Management Software?

Retail management software, also referred to as retail management systems (RMS), provides a retailer with various tools, all housed on one platform, to help run their store. RMS platforms can streamline day-to-day operations and help small retailers save time and energy by handling most store operations. It also helps boost sales and increase customer satisfaction through a better understanding of consumers, products, and services with respect to one’s store.

Since most of a retail management system’s functionality revolves around point of sale, much of the platform’s data is obtained from daily transactions. Inventory management features, for instance, are tied to the POS feature, updating inventory in real-time as sales are made. The main advantage of retail management software is the interconnectivity of all the different features, all of which help with the everyday chores associated with running a retail business.

#### What Types of Retail Management Software Exist?

There are mainly two types of retail management software currently used in this industry; on-premises and cloud-based. While both options offer some basic common features to manage store operation, the decision is always a question of deployment.

**On-premises retail management software**

On-premises retail management software, also known as legacy systems, are the most desired suite by retailers across the industry. They mainly consist of desktop computers and other pieces of hardware like a POS cash drawer, barcode scanner, receipt printer, etc., that can only be accessed on the infrastructure they’re deployed in. These systems are always locally installed and maintained on-site, with a huge IT infrastructure cost of running and maintaining it.

**Cloud-based retail management software**

Contrary to on-premises, cloud-based systems are the modern retail management software gaining massive traction in the industry. Cloud-based solutions are hosted on the vendor’s server and can be accessed in the store through software or an application on the computer or a mobile device. The product suites are usually sold under a subscription-based pricing model, and the vendor is responsible for providing all kinds of services and support to run it.

### What are the Common Features of Retail Management Software?

Retail management software is an all-in-one tool with multiple features to offer. Here are some core features to help retailers find the best solution for their day-to-day operations:

**Inventory management:** Inventory management is crucial for all retailers, whether brick-and-mortar or online. Retail management systems can track inventory in real-time as sales are made through the POS feature of the platform. These solutions can also help purchase new inventory by tracking sales trends to ensure the business always has hot items in stock and does not over-purchase items just sitting on the shelf.

**Point of sale (POS):** Retail point-of-sale features are crucial for the retail industry. They allow retailers to exchange customers' money for their goods or services. POS features are where the most data is gathered, as it is where customer data and inventory data collide. Retailers can see which customers are buying what products, providing information to help a business grow.

**Loyalty management:** The goal of any business is to attract more customers, and for a retail business, that includes attracting repeat customers. Loyalty management features can help retailers set up a program that uses incentives to attract repeat business or entice lapsed customers to return. Often this takes the form of point systems (points are accrued by making purchases) or gift vouchers.

**Analytics:** Accurate data is essential for every industry, including retail. Since retail management platforms deal with almost every aspect of a retail business, they can collect data from the various corners of their business and create an analytics dashboard that provides a clear picture of its performance. With this data and analysis, retailers can make informed decisions based on where they are performing well and where they need to improve.

**Mobile functionality:** With more and more technology moving to the mobile sphere, it’s only a matter of time until the retail industry does as well. Many retail management solutions are built to run on mobile devices such as tablets, providing mobile POS functionality anywhere inside or outside a store. This is extremely useful for e-commerce businesses that function entirely online. Customers and owners can then conduct business whenever and wherever they choose.

**Marketing:** Marketing is a surefire way to get people through the door, so many retail management software have marketing features. These features may help retailers manage their social media presence or create email campaigns.

**Employee management:** Retail businesses often have unique employment needs, particularly around the holiday rush. Employee management features can help retailers schedule their employees’ shifts and create onboarding timelines for new employees who need training. Given the large amount of data a retail management system collects, business owners and managers can ensure they have enough workers on the floor during busy periods.

### What are the Benefits of Retail Management Software?

Retail management tools address the holistic need of the retail store and streamline core processes needed to excel in a retail business. Here are a few benefits of retail management systems:

**Supply chain management:** It helps manage the supply chain and provides real-time information on the available retail inventory in one place.

**Finance and accounting:** Retail management software helps manage finance and adhere to all accounting policies.

**HR management:** Human resource management can be conducted using the tool by tracking employee clock-ins, clock-outs, efficiency, and performance.

**Sales tracking:** It provides a standalone functionality to track sales, exchanges, and returns. It also serves as a central hub for maintaining sales data.

**Reporting and analytics:** Retail management tools also help in reporting and analytics. It provides valuable insights to analyze different store metrics and overall performance.

### Who Uses Retail Management Software?

Department stores, specialty retailers, warehouse and convenience retailers, supermarkets, and hypermarkets use retail management software.

**Store managers:** Managers responsible for managing retail stores use these solutions to handle the daily tasks of customers, staff, sales, marketing, inventory control, and the overall retail environment.

**Store cashiers:** Store executives in charge of cash counters at retail stores use POS solutions to receive payments, issue receipts, and handle billing-related queries of customers.

**Customers:** Self-checkout is an emerging trend in the retail industry. A retail management system allows customers to check out by themselves, usually at sophisticated retail outlets. It also creates a better customer experience.

### Challenges with Retail Management Software

Some common challenges faced by retailers using retail management software are: 

**Software replacement:** Switching from one software vendor to another could be troublesome. The biggest problem is the replacement cost or cost of opting for a new product. It also might affect the existing process and create bottlenecks. For new software or technology, store staff might face difficulties adapting to it, which could slow down store operations.

**Product selection:** Selecting the right RMS could be a little tricky. Retail management software is often compared to retail POS software, resulting in confusion because of similar feature offerings. Retail POS is one part of the massive retail management system, and buyers must carefully map the store's needs to the features offered in a system.

**Internet connectivity:** Most cloud-based retail management solutions become operational only through the Internet. Internet connectivity is not as substantial of an issue compared to the others mentioned above, but it can hinder the smooth operation of the store. Customers want a seamless checkout experience, and slow Internet means an increase in wait time, a considerable loss in money, and a bad reputation in the market.

### How to Buy Retail Management Software

#### Requirements Gathering (RFI/RFP) for Retail Management Software

Retail management software offers features that cater to individual business needs. Understanding requirements is the most important thing in selecting the right set of tools. Opting for a retail POS system is a good idea if the requirement is only for general retail operations like billing or inventory checks. Whereas for tasks like point of sale (POS), customer relationship management (CRM), enterprise resource planning (ERP), order management, scheduling employee shifts, inventory management, customer loyalty programs, etc., RMS is the correct choice.

After understanding the requirements, the buyer can contact different vendors and ask for product-related information through RFP/RFIs. Upon receiving RFP/RFIs, the buyer needs to look at the features, pricing, and contract agreements to understand what problems the new system will solve. Buyers must carefully examine all relevant information and documents before opting for the vendor and product.

#### Compare Retail Management Software Products

**Create a long list**

A long list always helps select the right software from many products available for retail management. The buyer should remember to look at the existing software and prioritize asking what problem the new software can solve. A long list must consist of products that qualify metrics like required feature offerings, reviews and ratings from buyers, vendor add-ons, price points, and its overall reputation in the category.

**Create a short list**

A short list narrows down the options available on the long list. It is generally done by mapping existing requirements to the offerings of the software. A short list is generally created from a price point of view where the buyer selects a retail management system vendor as per the price quoted by the vendor, considering the product's budget.

**Conduct demos**

Software demos are crucial to understanding how compatible the product is with existing systems and processes. It helps meet the realistic expectations from the product. The buyer must consider asking the vendor to conduct a demo and involve an internal IT team or consultant before selecting and implementing the RMS in the business.

#### Selection of Retail Management Software

**Choose a selection team**

A team of department managers who will be using the software, IT personnel, or consultants is required for the selection process. Collaborative communication around different functionalities of the retail management solution and collecting individual feedback from the people involved help make a better decision. 

**Negotiation**

The negotiation process can happen upon receiving a price quote from the vendor. Depending on the available budget, the buyer can offer a price to the vendor considering all the RMS features or any add-ons. A successful negotiation means a courteous and constructive interaction that is a win-win for both parties.

**Final decision**

The final decision should be based on all the information collected, features offered, and price agreed by both parties involved in the purchasing process of the product.