The G2 on Agiliron

Agiliron Pros and Cons: Top 5 Advantages and Disadvantages

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Users commend Agiliron's excellent customer support, highlighting the team's helpfulness and responsiveness during onboarding. (2 mentions)

Users find Agiliron affordable, providing excellent value with comprehensive features and supportive onboarding assistance. (1 mentions)

Users find Agiliron to be extremely accommodating to unique retail processes, enhancing their operational efficiency. (1 mentions)

Users appreciate the accommodating customer experience Agiliron offers, tailoring to unique retail processes effectively. (1 mentions)

Users find Agiliron to be user-friendly, appreciating the helpful onboarding team and overall ease of use. (1 mentions)

Users find the inability to change an order to an invoice from the shipping log frustrating and limiting. (1 mentions)

Users find the limited customization of Agiliron's lookup functions restrictive, yet support is addressing these issues. (1 mentions)

Users find some of the lookup functions too rigid, but are collaborating with support for improvements. (1 mentions)

Users dislike the inability to convert orders to invoices from the shipping log, complicating their order management process. (1 mentions)

Users express frustration over the inability to change orders to invoices directly from the shipping log. (1 mentions)

5 Pros or Advantages of Agiliron

1. Customer Support

Users commend Agiliron's excellent customer support, highlighting the team's helpfulness and responsiveness during onboarding.

See 2 mentions

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Amy H.

Small-Business (50 or fewer emp.)

5.0/5

"Great onboarding and support!"

What do you like about Agiliron?

Connectivity to our Shopify store, as well as our Amazon Seller central shop. Great Support!

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you like about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we

2. Affordable

Users find Agiliron affordable, providing excellent value with comprehensive features and supportive onboarding assistance.

See 1 mentions

See Related User Reviews

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you like about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we

3. Business Support

Users find Agiliron to be extremely accommodating to unique retail processes, enhancing their operational efficiency.

See 1 mentions

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Robin H.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience"

What do you like about Agiliron?

Agiliron was extremely accommodating to our unique retail process.

4. Customer Experience

Users appreciate the accommodating customer experience Agiliron offers, tailoring to unique retail processes effectively.

See 1 mentions

See Related User Reviews

Robin H.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience"

What do you like about Agiliron?

Agiliron was extremely accommodating to our unique retail process.

5. Ease of Use

Users find Agiliron to be user-friendly, appreciating the helpful onboarding team and overall ease of use.

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Janina T.

Sales And Marketing Specialist

Small-Business (50 or fewer emp.)

11/7/2025

"Agiliron Exceeds Expectations with Stellar Features and Unmatched Support"

5/5

What do you like best about Agiliron?

We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience.

It took a long time to find a software which is able to handle all of our inquiries and sales orders. As well as supplier PO's, handle multiple currencies and stock levels, databases and so on. Agiliron does it all! While being affordable!!! It has so many features, it's a joy to work with. I also love that a certain percentage can be specifically programmed to our own needs.

Their customer support is intergalactic. In over 20 years of international business management have I ever met a company with such amazing customer support. Within 24 hours they get back to you, no matter what. Amrita was by our side from the very beginning, and I'm overjoyed to know that she will stay our contact person for the years to come. Her professionalism and friendliness are a pleasure to experience.

If you are looking for a new software, look no further. Give them a try, 100% worth it! Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

So far everything is going just fine. Amazing customer support! Review collected by and hosted on G2.com.

Rawabi a.

Manager

Small-Business (50 or fewer emp.)

11/1/2024

"Great Software"

5/5

What do you like best about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we need at a reasonable price, and the onboarding team has been incredibly helpful and easy to reach out to.

Parry, Munmun and the rest of the Team did a great job Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

the one thing i liked the least is that we can't change the order to an invoice from the shipping log Review collected by and hosted on G2.com.

Amy H.

Vice President

Small-Business (50 or fewer emp.)

9/17/2024

"Great onboarding and support!"

5/5

What do you like best about Agiliron?

Connectivity to our Shopify store, as well as our Amazon Seller central shop.

Great Support! Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them. Review collected by and hosted on G2.com.

Robin H.

CFO

Mid-Market (51-1000 emp.)

11/18/2024

"Great experience"

5/5

What do you like best about Agiliron?

Agiliron was extremely accommodating to our unique retail process. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Challenges were minimal and handled quickly Review collected by and hosted on G2.com.

Carlos P.

Small-Business (50 or fewer emp.)

2/23/2024

"Agiliron for Small Business"

4.5/5

What do you like best about Agiliron?

Multichannel support built in is great, huge set of features available in the software Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

User Interface could be improved to be more intuitive, learning curve is steep Review collected by and hosted on G2.com.

Brian H.

President / CEO

Small-Business (50 or fewer emp.)

8/8/2022

"Great functionality for the money"

4.5/5

What do you like best about Agiliron?

Ease of use and pricing. Also, loading products and executing price books. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Agiliron could have better CRM functionality Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

We are a small sports equipment distributor in the United States. Our products are manufactured in Asia and distributed through sporting goods dealers, retail through our website, and a small inside sales team. We used Sales Order for many years and were satisfied with its capabilities, but the customer service was non-existent.

After long and arduous research of other ERP/Order processing platforms, we switched to Agiliron in December 2020. Agiliron's mission is to respond to all customer requests within 24 hours and has proven true 100% of the time. The software is easier to use, and the customer service is exceptional. The onboarding process was thorough and methodical, and our customization needs were handled quickly and efficiently. Our account manager also helped to create customized email templates and account settings.

We currently use the integration with Woo-Commerce and Quick Books and intend to use the Amazon integration soon. We highly recommend Agiliron for any size business, whether new or established. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

2/6/2020

"Terribly behind the times"

0/5

What do you like best about Agiliron?

Tried my best to make this work, however after dumping thousands of dollars into customizations this product never was a great fit Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

The only thing I don't like is you can't rearrange products or search for products easily in a quote/estimate, it has to be entered phonetically, it can't be any part of the product name, has to be entered the same way (order) it is named which when you have a data base of 1200+ products is hard to remember the exact way each product is entered. Review collected by and hosted on G2.com.

Kaj L.

Manager/Website Administrator

Small-Business (50 or fewer emp.)

10/11/2022

"Horrible Customer Service"

0/5

What do you like best about Agiliron?

Nothing about working with this company has been good. Up until I wanted to stop using them. Did anyone really want to step and help. By then it was too late. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I have been trying for 4 months now to get them to stop charging me. I keep getting promises that someone will take care of it. But they don't stop. And won't call me back. Review collected by and hosted on G2.com.

Lucas F.

Director of business development

Small-Business (50 or fewer emp.)

8/23/2022

"Agiliron Software review"

5/5

What do you like best about Agiliron?

Agiliron is a robust software that has helped our business streamline it's processes. The integration with 3rd party apps is helpful and has allowed our team to stay focused on what matters, growing our business. The support team at Agiliron is exceptional with fast responses and helpful implementations. I would highly recommend this software to get your business to the next level. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Learning curve is high due to the robust nature of the software. Review collected by and hosted on G2.com.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

6/21/2022

"Everything I could have hoped for and more!"

5/5

What do you like best about Agiliron?

AgilIron is able to consolidate all of our current backend systems into one comprehensive program with so many options to handle future growth. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

It is very complex and has a steep learning curve, but the staff is there with you at every step to help Review collected by and hosted on G2.com.

Recommendations to others considering Agiliron:

Know that the initial investment will pay off for many years in the future. The AgilIron has so many facets to it, it allows for growth into the future without having to find new systems to handle a complex business. They continue to improve their software as new challenges arise for its clients. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

It consolidates all parts of our business including wholesale, retail, e-commerce, inventory, CRM, as well as business intelligence and reporting. The number of hours it saves weekly in backend management more than pays for the program. Review collected by and hosted on G2.com.