--- title: Agiliron Reviews meta\_title: 'Agiliron Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how Agiliron works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- ### Agiliron Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **exceptional customer support** of Agiliron, consistently noting quick responses and helpful assistance. [(4 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932273&qs=pros-and-cons#reviews) Users commend Agiliron's **ease of use** , particularly appreciating its supportive onboarding and intuitive interface. [(3 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932588&qs=pros-and-cons#reviews) Users commend Agiliron's **excellent customer support** and user-friendly onboarding, making their business operations smoother and efficient. [(3 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966625&qs=pros-and-cons#reviews) Users recognize Agiliron's **affordability** , appreciating its extensive features and excellent customer support tailored to their needs. [(2 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966608&qs=pros-and-cons#reviews) Users value the **easy integrations** with platforms like Shopify and Amazon, enhancing their business operations smoothly. [(2 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932665&qs=pros-and-cons#reviews) Users dislike the inability to **convert orders to invoices from the shipping log** , complicating their workflow. [(1 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966630&qs=pros-and-cons#reviews) Users find the **limited customization** of Agiliron challenging, but support is assisting in addressing these issues. [(1 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932624&qs=pros-and-cons#reviews) Users find some **lookup functions too rigid** , but are collaborating with support for improvements. [(1 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932199&qs=pros-and-cons#reviews) Users wish they could **convert orders to invoices directly from the shipping log** , as it complicates the process. [(1 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966631&qs=pros-and-cons#reviews) Users find it frustrating that they can't **change orders to invoices directly from the shipping log** , complicating their workflow. [(1 mentions)](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966607&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Agiliron ##### 1. Customer Support Users highlight the **exceptional customer support** of Agiliron, consistently noting quick responses and helpful assistance. [ See 4 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932273&qs=pros-and-cons#reviews) See Related User Reviews ![Carol L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol L.") CL Carol L. Small-Business (50 or fewer emp.) 4.5/5 "Agiliron worked well for us as our online catalog and B-to-B order Management System" What do you like about Agiliron? We've been a Agiliron customer since about 2015. At the time, we had a brick and mortar store, What attracted us to Agiliron initially while we used ![Janina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina T.") JT Janina T. Small-Business (50 or fewer emp.) 5.0/5 "Agiliron Exceeds Expectations with Stellar Features and Unmatched Support" What do you like about Agiliron? We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software wh ##### 2. Ease of Use Users commend Agiliron's **ease of use** , particularly appreciating its supportive onboarding and intuitive interface. [ See 3 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932588&qs=pros-and-cons#reviews) See Related User Reviews ![Carol L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol L.") CL Carol L. Small-Business (50 or fewer emp.) 4.5/5 "Agiliron worked well for us as our online catalog and B-to-B order Management System" What do you like about Agiliron? We've been a Agiliron customer since about 2015. At the time, we had a brick and mortar store, What attracted us to Agiliron initially while we used ![Janina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina T.") JT Janina T. Small-Business (50 or fewer emp.) 5.0/5 "Agiliron Exceeds Expectations with Stellar Features and Unmatched Support" What do you like about Agiliron? We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software wh ##### 3. Helpful Users commend Agiliron's **excellent customer support** and user-friendly onboarding, making their business operations smoother and efficient. [ See 3 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966625&qs=pros-and-cons#reviews) See Related User Reviews ![Carol L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol L.") CL Carol L. Small-Business (50 or fewer emp.) 4.5/5 "Agiliron worked well for us as our online catalog and B-to-B order Management System" What do you like about Agiliron? We've been a Agiliron customer since about 2015. At the time, we had a brick and mortar store, What attracted us to Agiliron initially while we used ![Janina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina T.") JT Janina T. Small-Business (50 or fewer emp.) 5.0/5 "Agiliron Exceeds Expectations with Stellar Features and Unmatched Support" What do you like about Agiliron? We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software wh ##### 4. Affordable Users recognize Agiliron's **affordability** , appreciating its extensive features and excellent customer support tailored to their needs. [ See 2 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966608&qs=pros-and-cons#reviews) See Related User Reviews ![Janina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina T.") JT Janina T. Small-Business (50 or fewer emp.) 5.0/5 "Agiliron Exceeds Expectations with Stellar Features and Unmatched Support" What do you like about Agiliron? We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software wh ![Rawabi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rawabi a.") RA Rawabi a. Small-Business (50 or fewer emp.) 5.0/5 "Great Software" What do you like about Agiliron? We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we ##### 5. Easy Integrations Users value the **easy integrations** with platforms like Shopify and Amazon, enhancing their business operations smoothly. [ See 2 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932665&qs=pros-and-cons#reviews) See Related User Reviews ![Carol L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol L.") CL Carol L. Small-Business (50 or fewer emp.) 4.5/5 "Agiliron worked well for us as our online catalog and B-to-B order Management System" What do you like about Agiliron? We've been a Agiliron customer since about 2015. At the time, we had a brick and mortar store, What attracted us to Agiliron initially while we used ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Small-Business (50 or fewer emp.) 5.0/5 "Great onboarding and support!" What do you like about Agiliron? Connectivity to our Shopify store, as well as our Amazon Seller central shop. Great Support! ### 5 Cons or Disadvantages of Agiliron ##### 1. Inventory Management Users dislike the inability to **convert orders to invoices from the shipping log** , complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966630&qs=pros-and-cons#reviews) See Related User Reviews ![Rawabi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rawabi a.") RA Rawabi a. Small-Business (50 or fewer emp.) 5.0/5 "Great Software" What do you dislike about Agiliron? the one thing i liked the least is that we can't change the order to an invoice from the shipping log ##### 2. Limited Customization Users find the **limited customization** of Agiliron challenging, but support is assisting in addressing these issues. [ See 1 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932624&qs=pros-and-cons#reviews) See Related User Reviews ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Small-Business (50 or fewer emp.) 5.0/5 "Great onboarding and support!" What do you dislike about Agiliron? Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them. ##### 3. Missing Features Users find some **lookup functions too rigid** , but are collaborating with support for improvements. [ See 1 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1932199&qs=pros-and-cons#reviews) See Related User Reviews ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Small-Business (50 or fewer emp.) 5.0/5 "Great onboarding and support!" What do you dislike about Agiliron? Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them. ##### 4. Order Management Users wish they could **convert orders to invoices directly from the shipping log** , as it complicates the process. [ See 1 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966631&qs=pros-and-cons#reviews) See Related User Reviews ![Rawabi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rawabi a.") RA Rawabi a. Small-Business (50 or fewer emp.) 5.0/5 "Great Software" What do you dislike about Agiliron? the one thing i liked the least is that we can't change the order to an invoice from the shipping log ##### 5. Order Management Issues Users find it frustrating that they can't **change orders to invoices directly from the shipping log** , complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/agiliron/reviews?filters%5Bsentiment_snippet%5D=1966607&qs=pros-and-cons#reviews) See Related User Reviews ![Rawabi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rawabi a.") RA Rawabi a. Small-Business (50 or fewer emp.) 5.0/5 "Great Software" What do you dislike about Agiliron? the one thing i liked the least is that we can't change the order to an invoice from the shipping log ## Top-Rated Alternatives [ ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") Webgility 4.6/5(381) ](https://www.g2.com/products/webgility/reviews) [ ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online") QuickBooks Online 4/5(3,868) ](https://www.g2.com/products/quickbooks-online/reviews) [ ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/agiliron/competitors/alternatives) ![JEFF G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JEFF G.") JG JEFF G. CEO Small-Business (50 or fewer emp.) 6/17/2026 "10-Month Implementation Failed to Meet Critical Business Requirements" 0/5 What do you like best about Agiliron? I rarely leave negative reviews, but after spending approximately 10 months attempting to implement Agiliron, I feel obligated to share my experience so other businesses can make an informed decision. When we signed with Agiliron on July 11, 2025, our target go-live date was September 2025. Agiliron was aware that our existing order management system was scheduled to cease operation on October 31, 2025, making the implementation timeline critical to our business. The system was ultimately placed into production on February 1, 2026, approximately four months behind schedule, with several unresolved issues affecting our ability to create accurate purchase orders. Our company invested $4,200 in onboarding and custom setup fees, recurring subscription fees, and hundreds of hours of staff time. Despite that investment, the implementation was never successfully completed. The primary issue involved purchase orders. Our business relies on accurate vendor part numbers, vendor selection, accurate costs, and reliable purchasing information. Throughout the implementation, we experienced ongoing issues involving matrix products, vendor selection, accurate vendor part numbers, incorrect costs, and purchasing data consistency. Despite repeated follow-ups and testing efforts, these issues remained unresolved when we terminated the system. As a result, orders containing matrix products required manual review and correction before purchase orders could be issued. Performance was another major concern. Agiliron was by far the slowest cloud-based business application I have ever used. Early in the implementation process, when I raised concerns about system speed, I was told that the implementation environment differed from the production environment and that performance would improve once we went live. After going live, I was informed there was no separate production environment. Performance never improved. The user interface was also extremely difficult to work with. I understood going in that it was not a modern platform and assumed that familiarity would improve the experience over time. It never did. Tasks that should have required one or two steps routinely required many more. Very little felt intuitive, and daily operation remained cumbersome throughout the project. The data implementation process took months and ultimately failed to deliver a workable result. I was originally told that the consultant assigned to my project was among their most experienced implementation specialists. He was professional and pleasant to work with, but the implementation itself was unsuccessful. I later learned that he was no longer with the company. To be fair, Agiliron does offer some strong functionality. The reporting capabilities were impressive, and the team successfully implemented a number of requested changes during the project. One support representative in particular was professional and genuinely tried to help. While I appreciated his efforts, many of the issues ultimately required action beyond his control and remained unresolved. Unfortunately, the unresolved purchasing issues, implementation delays, performance concerns, and communication challenges ultimately outweighed those positives for our business. Communication throughout the project was inconsistent. While there were periods of productive interaction, there were also extended periods where progress was slow and critical issues remained unresolved. Despite the importance of the implementation and the known timeline, there was little sense of urgency around resolving outstanding issues. Throughout the implementation, I found myself following up on open items almost daily in order to obtain status updates and keep issues moving forward. Management engagement was also disappointing. After the implementation had fallen months behind schedule, I contacted the salesperson who had originally sold us the system. I outlined the business impact, identified the specific issues preventing go-live, requested escalation, requested completion timelines, and requested a response. I never received a reply from the salesperson. On May 8, 2026, I submitted a formal termination notice detailing the unresolved implementation issues, requesting confirmation of termination, confirmation that future billing would cease, confirmation that our company data would be deleted, and a partial refund request related to incomplete onboarding and custom setup services. I requested a response within five business days. As of June 17, 2026, I have not received a response. What makes this experience especially frustrating is that it began very positively. The initial meetings were professional, expectations seemed reasonable, and I was optimistic about the project. However, after 10 months, $4,200 in onboarding and custom setup fees, recurring subscription costs, and hundreds of hours of staff time, the implementation still had not achieved the functionality required for our business. Based on my experience, I cannot recommend Agiliron. Review collected by and hosted on G2.com. What do you dislike about Agiliron? Slow performance, Poor UI, Poor data implemenation, Poor communications, Disengaged management Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? Replaced another OMS Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Carol L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol L.") CL Carol L. Owner Small-Business (50 or fewer emp.) 1/10/2026 "Agiliron worked well for us as our online catalog and B-to-B order Management System" 4.5/5 What do you like best about Agiliron? We've been a Agiliron customer since about 2015. At the time, we had a brick and mortar store, What attracted us to Agiliron initially while we used it for website and Amazon selling, it had the potential to also support a brick and mortar store (which we never used, since we shut down the brick and mortar store in 2018). We are a B to B business, and Agiliron attracted us in that the back end was well suited to a business that creates quotes and invoices and often billed customers offline. We were a modest mom-and-pop customer of Agiliron. We appreciated that they allowed us to stay at a modest product and pricing tier that became obsolete, yet allowed us access to the tools to present ourselves as a B to B business as they advanced the platform over the decade. The on-boarding was very pleasant and well supported. The paradigm of all tables can be uploaded and downloaded as excel files worked well for us. Support for the large part is always excellent. Particularly any issue that impacted commerce was always dealt with quickly. And generally, they were good sports about issues that cropped up as they evolved the platform around us. Since we were effectively a legacy customer, there were at times their were mild growing pains as the system evolved around us and left us behind. Some were fixed, some were not. Overall we felt we were getting great value and didn't sweat the small stuff. For the first several years we used the Amazon integration and a credit card processing service, as well as general quoting and invoicing. The Amazon and credit card processing integrations worked great. We stopped selling on Amazon after several because the products we had available were too low margin to sell profitably. We knew our Agiliron sell website had good visibility, as we had several products from our distributor catalogs that were not anywhere else on the net. For those calls, we sometimes took the sale. Most of the time, we instructed the account how to buy in their own region. We shut down our business at the end of 2025 and thank the Team at Agiliron for hosting and supporting over the years. Agiliron worked great for us. Jim and Carol at PGH Batteries. Review collected by and hosted on G2.com. What do you dislike about Agiliron? The online-only support was an acquired taste. But we got used to it. At least the support team is actual humans, so that is a plus. Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? While we did modest Internet business, we mostly sold regionally and used Agiliron more as an online catalog that we could easily generate quotes and invoices from and sometimes order entry by customers. We appreciated we could set web sales to not complete a sale until we effectively approved them (by way for a pass phrase). Agiliron was always our main quoting and invoicing tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Janina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janina T.") JT Janina T. Sales And Marketing Specialist Small-Business (50 or fewer emp.) 11/7/2025 "Agiliron Exceeds Expectations with Stellar Features and Unmatched Support" 5/5 What do you like best about Agiliron? We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software which is able to handle all of our inquiries and sales orders. As well as supplier PO's, handle multiple currencies and stock levels, databases and so on. Agiliron does it all! While being affordable!!! It has so many features, it's a joy to work with. I also love that a certain percentage can be specifically programmed to our own needs. Their customer support is intergalactic. In over 20 years of international business management have I ever met a company with such amazing customer support. Within 24 hours they get back to you, no matter what. Amrita was by our side from the very beginning, and I'm overjoyed to know that she will stay our contact person for the years to come. Her professionalism and friendliness are a pleasure to experience. If you are looking for a new software, look no further. Give them a try, 100% worth it! Review collected by and hosted on G2.com. What do you dislike about Agiliron? So far everything is going just fine. Amazing customer support! Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? One software that does everything. From customer database management to inquiries and handling sales orders. Shipping and stock level management. All in one! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Rawabi a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rawabi a.") RA Rawabi a. Manager Small-Business (50 or fewer emp.) 11/1/2024 "Great Software" 5/5 What do you like best about Agiliron? We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we need at a reasonable price, and the onboarding team has been incredibly helpful and easy to reach out to. Parry, Munmun and the rest of the Team did a great job Review collected by and hosted on G2.com. What do you dislike about Agiliron? the one thing i liked the least is that we can't change the order to an invoice from the shipping log Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? its great at inventory managment and orders and invoice follow up very easy to use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy H.") AH Amy H. Vice President Small-Business (50 or fewer emp.) 9/17/2024 "Great onboarding and support!" 5/5 What do you like best about Agiliron? Connectivity to our Shopify store, as well as our Amazon Seller central shop. Great Support! Review collected by and hosted on G2.com. What do you dislike about Agiliron? Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them. Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? We needed a more cost effective way to maintain our inventory, as well as keep track of our daily orders. Agiliron is much more user friendly and cheaper than our previous ERP system (Microsoft Dynamics) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Robin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin H.") RH Robin H. CFO Mid-Market (51-1000 emp.) 11/18/2024 "Great experience" 5/5 What do you like best about Agiliron? Agiliron was extremely accommodating to our unique retail process. Review collected by and hosted on G2.com. What do you dislike about Agiliron? Challenges were minimal and handled quickly Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? Online processing and QuickBooks integration Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Carlos P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos P.") CP Carlos P. Small-Business (50 or fewer emp.) 2/23/2024 "Agiliron for Small Business" 4.5/5 What do you like best about Agiliron? Multichannel support built in is great, huge set of features available in the software Review collected by and hosted on G2.com. What do you dislike about Agiliron? User Interface could be improved to be more intuitive, learning curve is steep Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? We are a brick and mortar with 10,000+ SKU’s on inventory. We took on to selling via our e-commerce website (BigCommerce) and our old system did not integrate with BigCommerce. We chose Agiliron after much research for a platform that fit our needs and budget. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian H.") BH Brian H. President / CEO Small-Business (50 or fewer emp.) 8/8/2022 "Great functionality for the money" 4.5/5 What do you like best about Agiliron? Ease of use and pricing. Also, loading products and executing price books. Review collected by and hosted on G2.com. What do you dislike about Agiliron? Agiliron could have better CRM functionality Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? We are a small sports equipment distributor in the United States. Our products are manufactured in Asia and distributed through sporting goods dealers, retail through our website, and a small inside sales team. We used Sales Order for many years and were satisfied with its capabilities, but the customer service was non-existent. After long and arduous research of other ERP/Order processing platforms, we switched to Agiliron in December 2020. Agiliron's mission is to respond to all customer requests within 24 hours and has proven true 100% of the time. The software is easier to use, and the customer service is exceptional. The onboarding process was thorough and methodical, and our customization needs were handled quickly and efficiently. Our account manager also helped to create customized email templates and account settings. We currently use the integration with Woo-Commerce and Quick Books and intend to use the Amazon integration soon. We highly recommend Agiliron for any size business, whether new or established. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/6/2020 "Terribly behind the times" 0/5 What do you like best about Agiliron? Tried my best to make this work, however after dumping thousands of dollars into customizations this product never was a great fit Review collected by and hosted on G2.com. What do you dislike about Agiliron? The only thing I don't like is you can't rearrange products or search for products easily in a quote/estimate, it has to be entered phonetically, it can't be any part of the product name, has to be entered the same way (order) it is named which when you have a data base of 1200+ products is hard to remember the exact way each product is entered. Review collected by and hosted on G2.com. Recommendations to others considering Agiliron: Definitely worth the money, customizable and great support Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? They caused more problems than solved Review collected by and hosted on G2.com. Show More 12/3/2022 Current UserValidated ReviewerSource: Organic ![Kaj L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaj L.") KL Kaj L. Manager/Website Administrator Small-Business (50 or fewer emp.) 10/11/2022 "Horrible Customer Service" 0/5 What do you like best about Agiliron? Nothing about working with this company has been good. Up until I wanted to stop using them. Did anyone really want to step and help. By then it was too late. Review collected by and hosted on G2.com. What do you dislike about Agiliron? I have been trying for 4 months now to get them to stop charging me. I keep getting promises that someone will take care of it. But they don't stop. And won't call me back. Review collected by and hosted on G2.com. What problems is Agiliron solving and how is that benefiting you? They aren't solving it. No one there can seem to get my account turned off and for them to stop charging me. Been 5 months of emails and calls. Worst company ever. Review collected by and hosted on G2.com. 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