Openbravo Commerce Cloud Reviews & Product Details

Helping physical stores play new expanded role in today’s omnichannel reality -Omnichannel readiness -Better in-store customer service -Faster, safe and convenient checkout -Greater store inventory accuracy Openbravo is the omnichannel software platform of choice for brands and retailers seeking to accelerate their digital transformation and omnichannel strategy. Flexible, cloud-based and mobile-enabled, it allows integration between the online and offline channels, personalized, convenient and safer store shopping experiences, as well as intelligent order management with a single and real-time view of inventory. International brands like Decathlon, BUT, Caroll, Rubaiyat, Sharaf DG, Toys “R” Us Iberia and Zôdio prefer Openbravo, which today counts over 18,000 back office users and 60,000 point of sale terminals.

Seller

Openbravo

Discussions

Openbravo Commerce Cloud Community

Languages Supported

English, French, Portuguese, Spanish

Overview by

Anne BARDON

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 19 real user reviews.

Perceived Cost

$$$$$

Openbravo Commerce Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Openbravo Commerce Cloud, and what problem is it built to solve?

Openbravo Commerce Cloud is a cloud-based business management platform focused on retail and restaurant operations. It brings together functions such as point of sale, customer management, and inventory to help streamline business processes and customer experiences.

What languages does Openbravo Commerce Cloud support?

Openbravo Commerce Cloud supports 4 languages: English, French, Portuguese, and Spanish.

What company sizes and industries is Openbravo Commerce Cloud the best fit for?

Openbravo Commerce Cloud is used across different company sizes, with small businesses and enterprises most represented, and retail stands out among the industries.

Company size: Small businesses (50 or fewer employees) are most represented, with enterprises (more than 1,000 employees) also prominent.
Industry: Retail is the most represented industry.

What customer support options does Openbravo Commerce Cloud provide, and how do users find the overall support experience?

Support is available through email/help desk and includes access to a live representative 24/7. The experience is mixed: users value community support, while some feel support could be improved.

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Khodor K.

Warehouse Manager / Supply Chain Coordinator

Enterprise (> 1000 emp.)

10/2/2021

"Making work easier"

4/5

What do you like best about Openbravo Commerce Cloud?

Made my work a lot more efficient with the reports a wide range of them Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

I have faced some problems when I was using Open Bravo to upload barcodes that are attached to an A.S.N that was attached to a P.O Review collected by and hosted on G2.com.

Mohammad W.

City Sports leader - Cricket

Enterprise (> 1000 emp.)

3/20/2021

"One page solution to search customer history to CRM management"

5/5

What do you like best about Openbravo Commerce Cloud?

The best part of the software is you will have multiple access starting from your own cashiering to crm management to order special requirement of the retail. Also it help to see how much stock we have in the warehouse. Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

I only dislike is at once only limited number of people and user are allowed at once Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

If you are looking for software that will solve your queries like CRM management and customer purchase history. product purchase history everything you will get at once. Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

I have solved the query of customer purchase history from this app when the customer didn't bring the bill and at that time I extract the data of all customer who bought same product and then After filter query resolved. Benefit from this some times we save a lot of cost. Review collected by and hosted on G2.com.

Anshika S.

Sports Leader

Enterprise (> 1000 emp.)

6/17/2021

"The most helpful tool I would say for CRM manager"

5/5

What do you like best about Openbravo Commerce Cloud?

The data fetching system is best. We will Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

Nothing about openbravo is disliked by me for sure. Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

Go ahead with this tool. You will be able to solve the problems of the customer within minutes and also a very helpful tool for CRM Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

Customer data fetching, invoices, purchase history, stock, product information Review collected by and hosted on G2.com.

Muhammad H.

Developer

Mid-Market (51-1000 emp.)

12/12/2020

"User Friendly"

4/5

What do you like best about Openbravo Commerce Cloud?

I got to work on OB at my workplace and prior to that I did not know about it but I would say that I got hold of it very quickly due to its user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

Some times it would reboot by itself so the ongoing task would be disrupted due to it. But Im not sure if it was due to the system or the software Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

Well it has been tested and used in the market and big organizations are already using it so it is the best option to go for! Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

Main benefit is stock pricing and receipt printing. It is very instant. Retail products stock and prices record and discounts application, Refunds and many more Review collected by and hosted on G2.com.

Shubham S.

Senior Engineer

Small-Business (50 or fewer emp.)

12/1/2020

"An end to end solution for retailers"

3.5/5

What do you like best about Openbravo Commerce Cloud?

Strong community support, Cost effective almost all functional modules are available for integration.Provide great level of customization. Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

As an ERP it comes with certain complexities which require certain level of expertise for implementation. Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

A one point solution for retail needs with one of the most dependable community and support. Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

POS, Sync between POS and ERP is quite faster. It can be used on multiple platforms as cloud based. Review collected by and hosted on G2.com.

Verified User in Semiconductors

Enterprise (> 1000 emp.)

1/27/2021

"Not a very user friendly"

3.5/5

What do you like best about Openbravo Commerce Cloud?

The user must experience the ease of making a transaction entry Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

The number of entries required to make a transaction/ post a transaction Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

Worth if you are willing to use the out of the box package rather than seeking customisations. Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

I have been using Openbravo for a customer who has a lot of customised solution requests. Their biggest challenge is a requirement of flexible BOM, which Openbravo doesn't support Review collected by and hosted on G2.com.

Gunendra P.

Chief Technology Officer

Mid-Market (51-1000 emp.)

12/14/2020

"All that's required for Retailers in one solution"

4.5/5

What do you like best about Openbravo Commerce Cloud?

All integrated inventory, merchandising, procurement, store operations and POS. Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

Learning curve is little tough, while there are good documentations, more wizard based configurations will help Review collected by and hosted on G2.com.

Verified User in Warehousing

Small-Business (50 or fewer emp.)

1/18/2021

"In jewelry distribution there has to be processes for Return Management, we struggled with this."

3.5/5

What do you like best about Openbravo Commerce Cloud?

Organization of main page and customization features for multiple users. Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

The returns management area was lagging in development. Very slow to bring up search results information. Review collected by and hosted on G2.com.

Recommendations to others considering Openbravo Commerce Cloud:

Before deployment, make sure your returns management is set up and hiccup free. Review collected by and hosted on G2.com.

What problems is Openbravo Commerce Cloud solving and how is that benefiting you?

Was very easy to use for outgoing batch orders. We were constantly working on returns management. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

1/5/2021

"The product provides an easier way to see all warehouse inventory and reporting data in one place."

5/5

What do you like best about Openbravo Commerce Cloud?

Reporting features

backend query making with database

Upload CSV inventory features

Upload CRM data

POS data sync into Openbravo Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

Create custom reports screen for some in-house report making Review collected by and hosted on G2.com.

Khaled A.

Small-Business (50 or fewer emp.)

11/25/2020

"ERP Consultant on Openbravo platform for 5 years."

4.5/5

What do you like best about Openbravo Commerce Cloud?

In short, user friendly flexible system to manage and maintain along years and based in your customization. Review collected by and hosted on G2.com.

What do you dislike about Openbravo Commerce Cloud?

Performance and caching issues. Hhhhhhhh Review collected by and hosted on G2.com.

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Payment Processing Omnichannel Commerce Retail Management Software

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Openbravo Commerce Cloud Reviews & Product Details

Value at a Glance

Perceived Cost

Top-Rated Alternatives

User Insights

Openbravo Commerce Cloud Reviews FAQs

What is Openbravo Commerce Cloud, and what problem is it built to solve?

What languages does Openbravo Commerce Cloud support?

What company sizes and industries is Openbravo Commerce Cloud the best fit for?

What customer support options does Openbravo Commerce Cloud provide, and how do users find the overall support experience?

Openbravo Commerce Cloud Reviews (19)

Openbravo Commerce Cloud Reviews (19)

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