--- title: Openbravo Commerce Cloud Reviews meta_title: 'Openbravo Commerce Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Openbravo Commerce Cloud works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 19 scale: '5' date_modified: '2026-05-05' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Openbravo Commerce Cloud Reviews **Vendor:** Openbravo **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 3.9/5.0 **Total Reviews:** 19 ## About Openbravo Commerce Cloud Helping physical stores play new expanded role in today’s omnichannel reality -Omnichannel readiness -Better in-store customer service -Faster, safe and convenient checkout -Greater store inventory accuracy Openbravo is the omnichannel software platform of choice for brands and retailers seeking to accelerate their digital transformation and omnichannel strategy. Flexible, cloud-based and mobile-enabled, it allows integration between the online and offline channels, personalized, convenient and safer store shopping experiences, as well as intelligent order management with a single and real-time view of inventory. International brands like Decathlon, BUT, Caroll, Rubaiyat, Sharaf DG, Toys “R” Us Iberia and Zôdio prefer Openbravo, which today counts over 18,000 back office users and 60,000 point of sale terminals. ## Openbravo Commerce Cloud Reviews ### 1. Making work easier **Rating:** 4.0/5.0 stars **Reviewed by:** Khodor K. | Warehouse Manager / Supply Chain Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2021 **What do you like best about Openbravo Commerce Cloud?** Made my work alot more efficient with the reports a wide range of them **What do you dislike about Openbravo Commerce Cloud?** I have faced some problems when i was using open bravo to upload barcodes that are attached to a A.S.N that was attached to a P.O **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** I solved the problem i was facing while using oracle the reports are way much more accurate due to specifying each item inside the inventory with its own barcode ### 2. One page solution to search customer history to CRM management **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad W. | City Sports leader - Cricket, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2021 **What do you like best about Openbravo Commerce Cloud?** The best part of the software is you will have multiple access starting from your own cashiering to crm management to order special requirement of the retail. Also it help to see how much stock we have in the warehouse. **What do you dislike about Openbravo Commerce Cloud?** I only dislike is at once only limited number of people and user are allowed at once **Recommendations to others considering Openbravo Commerce Cloud:** If you are looking for sofware that will solve your queries like CRM management and customer purchase history. product purchase history everything you will get at once. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** I have solved the query of customer purchase history from this app when the customer didn't bring the bill and at that time I extract the data of all customer who bought same product and then After filter query resolved. Benefit from this some times we save a lot of cost. ### 3. The most helpful tool I would say for CRM manager **Rating:** 5.0/5.0 stars **Reviewed by:** Anshika S. | Sports Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Openbravo Commerce Cloud?** The data fetching system is best. We will **What do you dislike about Openbravo Commerce Cloud?** Nothing about openbravo is disliked by me for sure. **Recommendations to others considering Openbravo Commerce Cloud:** Go ahead with this tool. You will be able to solve the problems of the customer within minutes and also a very helpful tool for CRM **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Customer data fetching, invoices, purchase history, stock, product information ### 4. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2020 **What do you like best about Openbravo Commerce Cloud?** I got to work on OB at my workplace and prior to that I did not know about it but I would say that I got hold of it very quickly due to its user friendly interface **What do you dislike about Openbravo Commerce Cloud?** Some times it would reboot by itself so the ongoing task would be disrupted due to it. But Im not sure if it was due to the system or the software **Recommendations to others considering Openbravo Commerce Cloud:** Well it has been tested and used in the market and big organizations are already using it so it is the best option to go for! **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Main benefit is stock pricing and receipt printing . It is very instant. Retail products stock and prices record and discounts application, Refunds and many more ### 5. An end to end solution for retailers **Rating:** 3.5/5.0 stars **Reviewed by:** Shubham S. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Openbravo Commerce Cloud?** Strong community support, Cost effective almost all functional modules are available for integration.Provide great level of customization. **What do you dislike about Openbravo Commerce Cloud?** As an ERP it comes with certain complexities which require certain level of expertise for implementation. **Recommendations to others considering Openbravo Commerce Cloud:** A one point solution for retail needs with one of the most dependable community and support. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** POS , Sync between POS and ERP is quite faster.It can be used on multiple platforms as cloud based. ### 6. Not a very user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Openbravo Commerce Cloud?** The user must experience the ease of making an transaction entry **What do you dislike about Openbravo Commerce Cloud?** The number of entries required to make an transaction/ post a transaction **Recommendations to others considering Openbravo Commerce Cloud:** Worth if you are willing to use the out of the box package rather than seeking customisations. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** I have been using openbravo for a customer who has a lot of customised solution request. Their biggest challenge is a requirement of flexible BOM, which Openbravo doesn't support ### 7. All that's required for Retailers in one solution **Rating:** 4.5/5.0 stars **Reviewed by:** Gunendra P. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Openbravo Commerce Cloud?** All integrated inventory, merchandising, procurement, store operations and POS. **What do you dislike about Openbravo Commerce Cloud?** Learning curve is little tough, while there are good documentations, more wizard based configurations will help **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** i have used openbravo for setting up operations for live sports store management ### 8. In jewelry distribution there has to be processes for Return Management, we struggled with this. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Openbravo Commerce Cloud?** Organization of main page and customization features for multiple users. **What do you dislike about Openbravo Commerce Cloud?** The returns management area was lagging in development. Very slow to bring up search results information. **Recommendations to others considering Openbravo Commerce Cloud:** Before deployment, make sure your returns management is set up and hiccup free. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Was very easy to use for outgoing batch orders. We were constantly working on returns management. ### 9. The product provide easier way to see all warehouse inventory and reporting data.in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2021 **What do you like best about Openbravo Commerce Cloud?** Reporting features backend query making with database Upload CSV inventory features Upload crm data POS data sync into openbravo **What do you dislike about Openbravo Commerce Cloud?** Create custom reports screen for some inhouse report making **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** How to get all bills and transactions done at different stores across India data into once place for reconciliation ### 10. ERP Consultant on Openbravo platform for 5 years. **Rating:** 4.5/5.0 stars **Reviewed by:** Khaled A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Openbravo Commerce Cloud?** In short, user friendly flexible system to manage and maintain along years and based in your customization. **What do you dislike about Openbravo Commerce Cloud?** Performance and caching issues. Hhhhhhhh **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Integrations across departments and atomization of processes ### 11. Very nice! **Rating:** 3.5/5.0 stars **Reviewed by:** Mozahidul I. | Head Of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Openbravo Commerce Cloud?** Modular system and easy business process. **What do you dislike about Openbravo Commerce Cloud?** The user interface should be more user friendly. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** For running retail business. ### 12. Provides approach to managing commerce sites. User friendly and strong community support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Openbravo Commerce Cloud?** Openbravo is open source and easy to integrate with other forms of industry or platforms. **What do you dislike about Openbravo Commerce Cloud?** Security would be a possible problem on any softwares. Open source softwares are more at risk to threats. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** None as of now ### 13. Openbravo - ERP Master **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about Openbravo Commerce Cloud?** Good User Interface, community support, easy to customize **What do you dislike about Openbravo Commerce Cloud?** Needs some improvements in the performance side. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** We were providing technical support and installations for our client who runs Retail and apparel business.. ### 14. Easy UI navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Openbravo Commerce Cloud?** Drag and drop functional makes life simple **What do you dislike about Openbravo Commerce Cloud?** Loading takes time, it needs some improvements **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Customers subscriptions ### 15. Effective inventory tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kaylie A. | Founder, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Openbravo Commerce Cloud?** User friendly and responsive. The ability to see up to date product costs and levels is extremely helpful. **What do you dislike about Openbravo Commerce Cloud?** Occasional glitches when searching specific data **Recommendations to others considering Openbravo Commerce Cloud:** Great tool for online retailers, track pricing and stock efficiently. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Price reporting and stock management ### 16. All about open bro **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2019 **What do you like best about Openbravo Commerce Cloud?** It happen booking appointments faster then use ing appointment books that take forever and that I can find and one and any day to look up someone info **What do you dislike about Openbravo Commerce Cloud?** Sometimes it can be very slow Or log off but I think is that we need up date or computers **Recommendations to others considering Openbravo Commerce Cloud:** It’s not hard to learn it’s easy and the set up is amazing **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** The benefits is that I can book appointments fast and keep everything in front of my face ### 17. Eh **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2019 **What do you like best about Openbravo Commerce Cloud?** It’s effective when needed and gets the job done **What do you dislike about Openbravo Commerce Cloud?** How clunky it gets after each patch. It can also just go out and stop working altogether **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** It’s customizable which is both good and bad. Good because it caters towards the business and bad because it makes less user friendl ### 18. Best ERP for SMEs **Rating:** 3.0/5.0 stars **Reviewed by:** Sainath J. | Team Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2017 **What do you like best about Openbravo Commerce Cloud?** I like this product, which has both free and enterprise editions. Easy to use. Low cost. Specially suitable for SMEs **What do you dislike about Openbravo Commerce Cloud?** Support needs to be improved. More features should be built in the tool **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** Many to One relationships with O2C & P2P flows ### 19. Robust open source fully functional ERP for SMB! **Rating:** 4.0/5.0 stars **Reviewed by:** Anup K. | Director - Customer Experience & Results, Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Openbravo Commerce Cloud?** 1. Very Robust 2. Most of the functionality that is required by a SMB is already there in the community edition out of the box. 3. APIs are available for the functionality to extend the platform. 4. Well documented. **What do you dislike about Openbravo Commerce Cloud?** 1. User interface is not user friendly. 2. The client used makes it difficult to build customizations within the software; the learning curve is steep. 3. Reports are basic. **Recommendations to others considering Openbravo Commerce Cloud:** 1. The user interface takes a while to get adjusted to. In the trial version, involve your end users to get their opinion of the user interface as they are the users who use it most of the time. Take a buy-in from them before going ahead with other considerations. 2. Prepare a list of requirements and then use the trial version provided to check if it meets the requirements. **What problems is Openbravo Commerce Cloud solving and how is that benefiting you?** 1. Monitor and Track transactions 2. Consolidated views of the company 3. Accurate Inventory 4. Detailed User security authorizations ## Openbravo Commerce Cloud Discussions - [What does Openbravo Commerce Cloud do?](https://www.g2.com/discussions/what-does-openbravo-commerce-cloud-do) - [What are the features of Openbravo Commerce Cloud?](https://www.g2.com/discussions/what-are-the-features-of-openbravo-commerce-cloud) - [What is the use of Openbravo?](https://www.g2.com/discussions/what-is-the-use-of-openbravo) - [What is Openbravo?](https://www.g2.com/discussions/what-is-openbravo) - [What is the best way to use of this app?](https://www.g2.com/discussions/48373-what-is-the-best-way-to-use-of-this-app) - 1 upvote - [View Openbravo Commerce Cloud pricing details and edition comparison](https://www.g2.com/products/openbravo-commerce-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+02%3A35%3A55+-0500&secure%5Bsession_id%5D=55fb43d2-132d-4285-94fa-351186ed964d&secure%5Btoken%5D=cff9894319ad6544785c6729e1460e38e435aa686809234f62919c69a617b396&format=llm_user) ## Openbravo Commerce Cloud Features **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Reporting** - Reports & Analytics - Data Transfer Tools **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Payment Options** - Multi-Currency - Online payment portal **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Security** - POS Verification **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Platform** - Accounting integration - E-commerce Integration **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Openbravo Commerce Cloud Alternatives - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (854 reviews)