iVend Retail Reviews & Product Details

The seamless SAP integration, modular scalability, and the system’s stability across stores are the strongest points. It delivers consistent performance at the POS level while supporting centralized control over pricing, inventory. The support and integration teams have also been extremely responsive and collaborative throughout the journey. Review collected by and hosted on G2.com.

The reporting module offers rich data, but the UI could be more intuitive and modern, especially for business users who aren’t technically inclined. That said, we’ve worked around this by combining it with external BI tools. Review collected by and hosted on G2.com.

Seamless Integration of iVend Retail with SAP S/4HANA Retail is the best feature that we like. In addition to normal POS sales, we also book special orders which have delivery instructions. These orders get seamlessly integrated into SAP for further analysis. Retail features of iVend Retail like Coupons, Gift Cards, Promotions and Special Price list help in improving customer experience. Badel process and ZATCA integration are two most critical processes that are handled very well in iVend Retail. All these features and SAP S/4HANA integration have greatly improved our inventory management Review collected by and hosted on G2.com.

iVend Retail has numerous features and has deep integration. Due to this, at times it becomes challenging to implement these features. Review collected by and hosted on G2.com.

I appreciate the seamless integration that iVend Retail offers with SAP S/4HANA Retail. The system connects our sales, returns, gift certificates, coupons, and loyalty feature efficiently, providing a comprehensive view of our inventory and customer data.

The inbuilt promotions engine is very powerful and feature rich enabling us in better inventory turn rate and customer engagement.

The advanced POS system is user-friendly and significantly speeds up the transaction process.

Additionally, the customer loyalty program features have greatly helped us retain customers and boost repeat purchases.

Implementation of iVend Retail was easy and smooth. The consulting and implementation team was able to implement the application in time. Industry knowledge and experience of the consulting team greatly helped us in improving the ROI of the application.

Comprehensive Knowledge Portal and interactive forums greatly helped us in quickly adopting the application. This also helped us in training our internal staff to manage day-to-day troubleshooting. Review collected by and hosted on G2.com.

Some of the advanced features of iVend Retail require a learning curve. Review collected by and hosted on G2.com.

Ivend POS is a very reliable system which all our team like using. They find it very easy to navigate, new staff seem can be trained up very easily and quickly on how to use the system which is a great benefit as it reduces the amount of mistakes that are made.

Our previous support team TRC installed the system for us over 10 years ago and we have been using the system with very few problems since then on a daily basis. Ivend is integrated with our ERP system SAP, which for the most part works extremely well.

The staff in the stores use the system to take deposits, receive goods from the purchase order, transfer items between stores, and cash up.

The customer support Ivend offers is very professional; they are available at any time of any day, which is reassuring as you know you have someone available to deal with issues whenever they arise. Review collected by and hosted on G2.com.

The deposit/layaway process is a little bit complicated. Review collected by and hosted on G2.com.

The best part of iVend Retail is the depth of features in the application. In addition to the features, the integration of iVend with SAP Business One is something that has helped us immensely. The Extensibility (SDK) of iVend has helped us incorporate our unique business features with ease. Review collected by and hosted on G2.com.

There are far too many features and modules in iVend due to which it takes time to start using all of them. Review collected by and hosted on G2.com.

Excellent Support, easy to use for the sales clerk, Ivend worked with us to provide integration for our ERP tools. Support provides excellent assistance with implementation and customisation. Review collected by and hosted on G2.com.

As this is an enterprise product, any integrations must be well structured and thought out, this may inhibit access to many off the shelf tools usually used by smaller businesses Review collected by and hosted on G2.com.

Ease of use. Excellent integration paths. Knowledgeable support during implementation at every step. Review collected by and hosted on G2.com.

The customization can be a bit overwhelming at first due to all of the options available to enable, but with the guidance from my support specialist, this was easy to overcome. Review collected by and hosted on G2.com.

• Ease of use

• Robust inventory management

• In-built SDK to develop customizations and Addons

• Comprehensive reporting

• Unified Solution

Seamless integration Review collected by and hosted on G2.com.

Being an Enterprise Class application, at times it becomes slightly overwhelming Review collected by and hosted on G2.com.

The software meets all our requirements for exchanging goods with money. Review collected by and hosted on G2.com.

The customer support is not very good and takes a long time to respond to challenges we experience on the tool. Review collected by and hosted on G2.com.

Provides better insight to inventory helping various departments make good decisions based on the data provided. Review collected by and hosted on G2.com.

No disadvantages were experienced when working with the software. Review collected by and hosted on G2.com.