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LS Retail Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

LS Retail Media

LS Retail Demo - LS Central
LS Central is ERP-agnostic, hardware-agnostic, and PSP-agnostic. It integrates natively with Microsoft Dynamics Business Central, and it integrates with enterprise ERPS like SAP S/4HANA, Oracle, and Microsoft Dynamics ERP via CentralConnect, delivered and supported by LS Retail.
LS Retail Demo - LS Central
Have all business processes and key information in your enterprise under control with one unified software system
LS Retail Demo - LS Central ePOS and mPOS
The LS Central POS runs on your favorite computer, tablet or mobile device
LS Retail Demo - LS Central eCommerce
All your business information (from prices, to items, to inventory availability) is maintained in one place, the LS Central complete software solution
LS Retail Demo - LS Central
Global POS and business management platform for retail, restaurants, hospitality, pharmacy, and forecourt with advanced industry functionality
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LS Retail Reviews (81)

Reviews

LS Retail Reviews (81)

4.4
81 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the flexibility and customization options of LS Retail, which allow businesses to tailor the software to their specific needs. Many appreciate its user-friendly interface and robust functionality, making it suitable for various retail environments. However, some users note that the documentation could be improved, as it is often seen as outdated.
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LP
Mid-Market (51-1000 emp.)
"Highly Reliable with Some Setup Complexity"
What do you like best about LS Retail?

I really appreciate that LS Retail is highly reliable as it can function even offline, with the system storing transactions locally. This ensures there's zero revenue loss in case of internet or network outages, providing financial protection. I also use LS Retail for advanced inventory and replenishment, which solves the system fragmentation problem by placing everything in one box where stock levels update instantly and automatically. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

It can be a bit complex as the initial configuration requires specialized knowledge. Not easy and requires strategic implementation. Review collected by and hosted on G2.com.

Stephanie M.
SM
Director of Sales
Small-Business (50 or fewer emp.)
"Easy to Use, Reliable, and Backed by Helpful Support"
What do you like best about LS Retail?

LS Retail has been a solid solution for our business. Easy to use, reliable, and backed by a helpful support team. It’s made managing our operations much more efficient. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

While LS Retail is a strong platform overall, the system can feel a bit complex at times, especially for new users. Some features require additional training to fully understand, and customization can take longer than expected depending on the setup. Review collected by and hosted on G2.com.

CS
Administrative assistant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Big Help for Small Businesses: Product & Customer Management Made Easy"
What do you like best about LS Retail?

It is beneficial with small business it helps out with product management, and customer management. It is cost effective for the meets our needs. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The setup and configuration process can be complex, especially for non-technical staff, and may require training to understand the features and all what it does and operate it. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business (50 or fewer emp.)
"Feature-Rich Retail Platform for Modern Businesses"
What do you like best about LS Retail?

What I like most about LS Retail is that it gives retailers one central system to manage their entire business, making operations more efficient and data more reliable. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

One challenge with LS Retail is that the system can be quite complex during initial setup and configuration. Because it’s a very feature-rich platform built on Microsoft Dynamics, it sometimes requires specialized knowledge and training. However, once it is properly implemented, the system becomes very powerful and scalable for retail operations. Review collected by and hosted on G2.com.

Muhammad Hussnain S.
MS
Logistics Assistant
Small-Business (50 or fewer emp.)
"Reliable POS with Stellar Customer Commitment"
What do you like best about LS Retail?

I use LS Retail for its point of sale functionality, and I find it very easy to access. I like the company's commitment to ensuring customers have the best experience possible. The help center is another aspect I enjoy. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I think the website design could be improved. It could use more features that are enjoyable for young people. Review collected by and hosted on G2.com.

Yudiana M.
YM
Consultora Senior ERP & Tech Lead
"Superior Customization and Reliable Support"
What do you like best about LS Retail?

I really like the way LS Retail is designed and the possibilities it offers. I value the extensive customization options, which allow for easy design of new panels and menus, perfectly adapting to the unique characteristics of my business. I also appreciate the online support and well-prepared partners, which greatly facilitate the adoption of the technology. Additionally, it is an affordable product that provides a lot of functionality and adaptability, backed by the powerful technology of Microsoft. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I find that the process of cash register closing and sales declaration at the end of the day in LS Retail is quite rigid. I would like this aspect to be improved so that the user could have the flexibility to choose between a direct accounting of the cash register closing or making the declaration through sales invoices. Review collected by and hosted on G2.com.

Sofwan A.
SA
Co-Founder
Mid-Market (51-1000 emp.)
"LS Retail Review"
What do you like best about LS Retail?

Promotions, Discounts, Different Levels of pricing. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Occassional bugs such as Barcode not reading, Items set to "Hide" appearing, item search by item code not working. Also on Business Central, we've noticed that the "Inventory by Location" and "Item Availability by Location" are 2 different tables. Also sometimes it's inconvenient that the RETAIL ITEMS and ITEM List on Business Central are different. For example, if I want to enable a feature such as "Prevent Negative Inventory", that can only be done on "ITEMS" of Business Central. But if I wanted to check "Item Availability by Location", that needs to be done on RETAIL ITEM LIST of LS Central.

I subscribed to Mobile POS. When using it on an iPad browser, using the native keyboard of iOS doesn't work. User has to use the on-screen keyboard made using the GUI of LS. This was very inconvenient. Hence we were not able to use Mobile POS at all in our organization after having paid for 4 or 5 licenses. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Mid-Market (51-1000 emp.)
"Great Sales Pitch but Poor Execution"
What do you like best about LS Retail?

The Sales pitch to convince the business was great. With all the features explained and how it will be integrated with SAP B1 was what we opted for. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The execution from the software partner is a challenge and quickly turns into a nightmare. The lack of understanding. The lack of SAP B1 integration, the entire project is over a year old and we still do not see a light at the end of the tunnel Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are very sorry to hear that you have been experiencing these issues with our partner. Please contact us via https://www.lsretail.com/contact-us and let us know more about this and if we can do anything to help

See how LS Retail improved
Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"MPI Review"
What do you like best about LS Retail?

Integration with NAV & customer service. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Aesthetic could be better. Discounts/returns could also be better. Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are sorry to hear that you are not fully satisfied with the Aesthetic. In case it can help, you can find more information about how to fully customize the POS interface on https://hubs.li/Q01ctdMQ0 You can also find more details about pricing and offers on https://hubs.ly/Q01ctfLH0

Finally do not hesitate to reach out to us via https://www.lsretail.com/contact-us if you have any further questions

See how LS Retail improved
Majed H.
MH
Director manager
Small-Business (50 or fewer emp.)
"My personal view"
What do you like best about LS Retail?

I liked the way I could access to my personal reports and how it made my work easy Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

To be honest till now I didn't see any gap Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

28 months

Average Discount

11%

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