NetSuite Reviews & Product Details

What I like best about NetSuite is that it provides a complete, cloud-based ERP solution that brings together finance, order management, inventory, and reporting in a single platform. This helps reduce dependency on multiple systems and improves overall operational efficiency.

NetSuite also offers strong customization capabilities through workflows, saved searches, and scripting, which makes it flexible to adapt to different business requirements. The integration capabilities with external platforms such as eCommerce, payment gateways, and third-party logistics providers are another major advantage.

Additionally, the real-time reporting and visibility across business processes help teams make faster and more informed decisions. The platform is scalable and suitable for growing businesses, making it a reliable long-term solution. Review collected by and hosted on G2.com.

One of the challenges with NetSuite is that the user interface can sometimes feel less intuitive, especially for new users. Certain configurations and customizations may require technical expertise, which can increase dependency on developers or consultants.

Additionally, troubleshooting integrations and scripts can sometimes be time-consuming, and documentation for specific use cases is not always detailed. Performance can also occasionally slow down when working with large datasets or complex saved searches. Review collected by and hosted on G2.com.

We've been able to integrate several other apps to our NetSuite environment. Performance is great, as it runs reports with a lot of data in a matter of seconds. Review collected by and hosted on G2.com.

It would be helpful if inquiry screens were set up as a grid or table where you can filter on the results instead of having to always dump everything into Excel when looking for a specific transaction. Also, amortization entries are posted "in bulk" and it is very time consuming to get to the details. Last, I wish NS was in set up in a module format, rather than hunting for everything in a saved search or report list. Review collected by and hosted on G2.com.

I like NetSuite for its security because it allows us to comply directly with our company's security policies. The ease of use is a big plus as it greatly reduces the need for specialized training whenever someone new joins. I also appreciate that it's role-based, enabling the IT department to delegate access according to roles rather than individual users. It's great that I can work on any device and connection too. The fast timesheet reporting and the ability to enter timesheet data on one screen for projects, support cases, and tasks are really handy. Plus, the direct integration with the accounting systems in our company makes things seamless. Setting up NetSuite was very easy, though we did have a few user adoption challenges. Review collected by and hosted on G2.com.

I don't like that multi-currency settlement does not allow settlement between currencies in purchases or sales. Manufacturing planning also can't be customized depending on custom fields. Review collected by and hosted on G2.com.

I appreciate how versatile NetSuite is and how it accepts integrations with other platforms like Salesforce, Concur, and Workday Adaptive. These integrations allow our functional departments to use their preferred tools for day-to-day management while ensuring that data is shared in real time with our financial reporting. This setup prevents duplication of entry efforts and streamlines our processes effectively. Review collected by and hosted on G2.com.

We struggle with NetSuite reporting due to the naming conventions on different records having the same names. For example, trying to find the correct 'name' field when adding this detail to a saved search or report is frustrating. Initial setup is cumbersome with a lot of steps to get the data in. Review collected by and hosted on G2.com.

I like that I can access it from anywhere; it’s very flexible. It’s very different from the prior accounting software we used, where I could only access it through my personal laptop via remote desktop. Review collected by and hosted on G2.com.

The migration process from our previous accounting software to NetSuite was not smooth; it was very challenging. Also, it has been tricky to learn how to disburse funds from a trust account to vendors and providers. Review collected by and hosted on G2.com.

The ability of NetSuite to offer end-to-end visibility across operations and finance in a single system is what I find most appealing. Strong process control is made possible by its integrated audit trails, approvals, and validations. With scripting, workflows, and saved searches, the platform is very customizable. It makes it possible to solve challenging business issues without requiring a lot of development work. It is an effective central hub because of its smooth integration with programs like Boomi. All things considered, it is a dependable and adaptable system for effectively managing financial operations. Review collected by and hosted on G2.com.

one disadvantage is that managing intricate logic (such as tolerance checks) frequently necessitates the use of scripting or saved searches as workarounds. Certain common restrictions, like line-level controls or partial billing of expenses, are not always clear-cut. Troubleshooting can be time-consuming due to unclear user interface and error messages. Some actions seem counterintuitive, such as managing system-generated records or excluding voided transactions. In general, obtaining advanced functionality may occasionally necessitate additional customization work rather than native support. Review collected by and hosted on G2.com.

I love the scalability of NetSuite. There always seems to be a way to add something new to the platform, whether that’s through prebuilt integrations or with a little elbow grease by writing my own Suitelets. With the addition of new AI tools, it’s also never been easier to view and understand my data the way I want, directly through the UI. Review collected by and hosted on G2.com.

The only thing I dislike about NetSuite is that I can’t use saved searches to include both line-level detail and payment/application transaction detail within the same transaction search. Review collected by and hosted on G2.com.

I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosystem enables real architecture, so it's great that you can solve real business problems. It's simply wow when it comes to ERP. I've worked with many systems, and this one is user-friendly and easy to customize to business needs. NetSuite is more scalable, the reporting is amazing, and you don't have to be an expert to run a saved search. If you know the data structure, you can play around nicely. Review collected by and hosted on G2.com.

Some native NetSuite functionality still throws errors even after opening a case with NetSuite, and I'm still waiting for resolution. Also, the global search in NetSuite Next doesn't seem like the existing version, possibly because it's still in development. Review collected by and hosted on G2.com.

What I like most about NetSuite is that it brings everything together in one place. Rather than juggling separate tools for accounting, inventory, CRM, and reporting, it all runs within a single system. That makes day-to-day work smoother and saves a lot of time.

Another standout for me is the real-time visibility. I can quickly check financials, track orders, or review performance without having to wait for reports to be generated, which makes it easier to make faster, more informed decisions.

I also appreciate how customizable it is. As business needs change, you can adjust workflows, dashboards, and reports without having to switch to a completely different system. Overall, it feels like a scalable solution that can grow along with the business. Review collected by and hosted on G2.com.

One thing I don’t like about NetSuite is that it can feel pretty complex, especially for new users. The interface isn’t always very intuitive, so it takes a while to get comfortable and really understand how everything works.

Another drawback is the cost. For smaller businesses, it can be quite expensive—not only the subscription, but also the implementation and customization. It’s simply not always the most budget-friendly option.

I’ve also found that some customizations and reports can be tricky to set up without technical help. At times you need external support or a specialist, which can slow progress and make changes take longer than expected.

Overall, even though it’s a powerful system, there’s a clear learning curve and some added costs that come with it. Review collected by and hosted on G2.com.

A user friendly cloud based ERP system. Anyone can use it anywhere. Review collected by and hosted on G2.com.

Not deslike but I believe it comes with the cost, NetSuite is an enterprise software so that is why. Review collected by and hosted on G2.com.