ShipHero
ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x
Average Rating: 4.5/5.0
Total Reviews: 229
How Do G2 Users Rate ShipHero?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
- Printing: 10.0/10 (Category avg: 8.5/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind ShipHero?
- Seller: ShipHero
- Company Website:
- Year Founded: 2013
- HQ Location: Garnerville, New York
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Twitter: @weareshiphero
6,223 Twitter followers -
LinkedIn® Page: www.linkedin.com
376 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Operations Manager
- Top Industries: Logistics and Supply Chain, Warehousing
- Company Size: 80% Small, 17% Medium
What Do G2 Reviewers Say About ShipHero?
AI-generated summary from verified user reviews
Pros
- Users find ShipHero to have an intuitive interface and easy onboarding, streamlining their workflow and training processes.
- Users highlight the excellent customer support at ShipHero, which ensures a smooth onboarding experience and ongoing assistance.
- Users appreciate the efficient onboarding process with ShipHero, feeling supported and confident throughout their transition.
- Users value the intuitive user interface and seamless integrations which enhance their onboarding experience and operational efficiency.
- Users value the quick and helpful customer support from the ShipHero team, fostering a strong partnership with 3PL.
Cons
- Users experience poor customer support with slow response times and unresolved technical issues affecting their workflow.
- Users find the missing features of bulk order editing and billing functionality frustrating, complicating their experience with ShipHero.
- Users find the inventory management process cumbersome and wish for better label printing capabilities within ShipHero.
- Users face integration issues with ShipHero, particularly with module switching, invoicing, and syncing between platforms.
- Users experience frequent software bugs, leading to manual re-processing and prolonged support resolution times.
What Are Recent G2 Reviews of ShipHero?
"ShipHero: Innovative Picking Tech, Fast Performance, and Excellent Support"
Rating: 4.0/5.0 stars
— Farneet W.
"Workforcehero Makes Tracking Productivity and True Customer Costs Easy"
Rating: 5.0/5.0 stars
— Shane B.
What Are G2 Users Discussing About ShipHero?
- How much does ShipHero cost? - 1 comment
- Is ShipHero a 3pl? - 2 comments
- Is ShipHero a WMS? - 1 comment
- How does ShipHero work?

