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Optimizely Web Experimentation Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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(1)

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Optimizely Web Experimentation Reviews (414)

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Reviews

Optimizely Web Experimentation Reviews (414)

View 1 Video Reviews
4.2
414 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Optimizely Web Experimentation, making it accessible for both technical and non-technical users. Many appreciate its ability to quickly set up and manage experiments, allowing teams to make data-driven decisions efficiently. However, some users note that a basic understanding of coding is often necessary to fully leverage its capabilities.

Pros & Cons

Generated from real user reviews
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Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Intuitive platform for feature experimentation"
4/5
What do you like best about Optimizely Web Experimentation?

Optimizely has become a very intuitive platform! Since I began using the platform in 2018, it has increasingly improved and now offers many awesome features. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The only update I would love to see is better analytics options. I know the platform is not to be as data-heavy as something like Tableau, but eve a UX refresh for faster snapshots would be nice Review collected by and hosted on G2.com.

Leo H.
LH
Leo H.
Senior Digital Marketing Co-ordinator
Enterprise (> 1000 emp.)
"game changer for experimentation"
5/5
What do you like best about Optimizely Web Experimentation?

how simple the UI is, and how it's been made with the regular user in mind Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Despite it being the best experimentation tool I have used, there are cheaper alternatives. Review collected by and hosted on G2.com.

Brian O.
BO
Brian O.
VP Design
Mid-Market (51-1000 emp.)
"Great software for experimentation of new ideas"
5/5
What do you like best about Optimizely Web Experimentation?

Fast time to market. I can easily release a new experiment in minutes instead of days. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Have to refresh the window many times to get interactive mode to work sometimes. Review collected by and hosted on G2.com.

Paras R.
PR
Paras R.
Software Tester
Information Technology and Services
Mid-Market (51-1000 emp.)
"Optimizely Web Experimentation review."
4.5/5
What do you like best about Optimizely Web Experimentation?

Because of how simple it is to use,integrate,and implement,Optimizely Web Experimentation is a useful tool in my opinion. A/B and multi-variant tests can be quickly set up an drun by anyone,even without extensive coding experience, thanks to the user-friendly interface.With little coding knowledge,any web page can incorporate the Java Script snippet with ease.Furthermore,Optimizely easily integrates with a variety of analytics platforms, simplifying the tracking and analysis of test results. I can verify and optimize website functionality and user experience with Optimizely Web Experimentation's powerful combination of user-friendliness,efficient implementation,and seamless integration. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The fact that Optimizely Web Experimentation doesn't have extensive server-side testing capabilities annoy me the most. Despite its superiority in client- side experimentation, the platform is not flexible enough or has enough powerful features to support extensive server-side testing. This leads to significant increases in testing complexity and decreases in efficiency due to the need for additional tools or complex workarounds.In addition ,the interface may be confusing and cluttered, making it difficult to find certain settings and features.This can cause confusion and frustration in addition to slowing down the testing process. Furthermore, customer support response times frequently fall short of expectations, which make it difficult for testers to address problems and causes delays in project deadlines. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The web experimentation was so good."
4/5
What do you like best about Optimizely Web Experimentation?

The main thing is like about the optimizely web experimentation is that, it is very user friendly and easy to visualise and see data Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

One thing I dislike is, the font and design of the screen could have been improved Review collected by and hosted on G2.com.

CW
Craig W.
Business Leader
Accounting
Small-Business (50 or fewer emp.)
"Ease of use for A/B testing setup and experimentation features"
5/5
What do you like best about Optimizely Web Experimentation?

I like to make decisions the ease of use, receiving data and the support of experimentation and offers a heat map with emerging sales helps us with intelligent learning and I also liked to implement changes through codes. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It does everything very well, but the price is high. It is the only negative. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"The Gold Standard CRO tool"
4.5/5
What do you like best about Optimizely Web Experimentation?

The capacity to review performance improvement over time. This aspect has allowed us to optimise on pages that produce low levels of traffic. Whilst previously we may have waited several months to clarify whether its a statistical significant result, we can now take a differentiated view and see if test was better than control for a certain number of consecutive days. This, along with several similar features, have allowed us to do more in an optimisation capacity than would otherwise have been achievable. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The customer support could be improved at times. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Webpage experiment made easy!!!!"
4/5
What do you like best about Optimizely Web Experimentation?

No complex terminology. It has very intuitive design! Definitely worth a try Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Unless you don't want to experiment anything in your webpage. I highly recommend it. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great way to A/B test"
4.5/5
What do you like best about Optimizely Web Experimentation?

I love the details provided during experimentation, which allows me to make informed decisions around my marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It's a little too expensive for a solo entrepreneur such as myself Review collected by and hosted on G2.com.

AB
Alejandro B.
Mid-Market (51-1000 emp.)
"Make changes to the structure of your website and conduct experiments to interact with customers."
4.5/5
What do you like best about Optimizely Web Experimentation?

I like it because it is very easy to use with a fairly simple interface to handle, the options for analysis and reports are very complete, the visual editor is definitely a tool that I love to use, the customization options are very complete because I can create designs of messages or offers to customers of our company, the area of segmentation by behavior is very well-developed and can have a better support-customer interaction, and its statistical engine is really robust and enjoyable. I can run several experiments at the same time using the group area. Furthermore, I also consider that it is a very updated tool, being able to integrate it with dynamic websites. I can also make our developers, including me, participate in the action with codes that we write and customize; it is certainly an exquisite tool. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I would like a better integration with Adobe Analytics, one or another error with user IDs, and several problems if your web browser is not up-to-date. I had some conflicts when I started it on a version of the Opera browser; it also requires a high data rate. Some time ago, I also had problems importing data to an Amazon S3 repository. This was quite annoying at the time, but I managed to solve it. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Alejandro,

Thanks for leaving us a review on Optimizely Web Experimentation. We love to hear that you're finding our platform user-friendly and are happy with our wide selection of functionality. If you haven't already, it would be great if you could share feedback on how we could improve your experience with your Customer Success Manager. They will be able to pass on your insights with the product team on an ongoing basis.

Questions about Optimizely Web Experimentation? Ask real users or explore answers from the community

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Verified User
G2
Verified User
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Last activity over 3 years ago

What are some ways that I can use A/B testing?

2 Upvotes
1
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GU
Guest User

What is Optimizely Web Experimentation used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

11%

Optimizely Web Experimentation Comparisons
Optimizely Web Experimentation Features
Targeting
Content
Web
Mobile
Multi-Environment Control
Feature Testing
Low-Code Interface