---
title: Mural Reviews
meta_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1464 reviews by the users' company size, role or industry
  to find out how Mural works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1464
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Team Collaboration
  url: https://www.g2.com/categories/team-collaboration
---

# Mural Reviews
**Vendor:** Mural  
**Category:** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,464
## About Mural
Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it&#39;s building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management &amp; engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural&#39;s AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth.



## Mural Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. (43 reviews)
- Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. (35 reviews)
- Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. (31 reviews)
- Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. (27 reviews)
- Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. (25 reviews)
- Users appreciate Mural&#39;s **rich collaboration features** , enabling seamless remote teamwork and easy, engaging interaction. (24 reviews)
- Intuitive (22 reviews)
- Users enjoy the **real-time collaboration** features of Mural, enhancing teamwork and decision-making across distances. (22 reviews)
- User Interface (20 reviews)
- Integrations (17 reviews)

**What users dislike:**

- Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. (17 reviews)
- Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. (16 reviews)
- Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. (15 reviews)
- Users find Mural&#39;s **limited features** frustrating, especially compared to alternatives like Miro and Lucid. (11 reviews)
- Users find Mural&#39;s **diagramming features lacking** , limiting its overall utility and organizational capabilities. (10 reviews)
- Users find **missing features** in Mural, such as ineffective voting, cloning issues, and limited color options for sticky notes. (10 reviews)
- Users find **difficult navigation** in Mural, especially for newcomers and when managing infinite canvases and collaborative edits. (9 reviews)
- Organizational Difficulty (9 reviews)
- Limited Functionality (8 reviews)
- Design Limitations (7 reviews)

## Mural Reviews
  ### 1. A top class tool for remote collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Mural?**

It is one of the best tools to use for remote collaboration purposes. It is user-friendly, intuitive, and feature rich.

**What do you dislike about Mural?**

Nothing particualr. Ticks all my boxes for a collaborative tool.

**What problems is Mural solving and how is that benefiting you?**

I use it for several purposes. For e.g.,:
1. Visualising my research planner
2. Ideating with stakeholders
3. A common space for stakeholders to write notes when observing moderated research

  ### 2. A dynamic, user-friendly platform for collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Neil F. | Process Lead, Content Creator - Social Content Studio | MACS Global, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2023

**What do you like best about Mural?**

If you want to make collaboration fun, especially via team calls, then I'd highly suggest Mural. It has a lovely sticky-notes visual aesthetic can can be dragged, dropped, and edited by the various collaborators. All inputs get recorded in real-time and you receive a keyword cloud at the end of responses in some cases too. This makes the platform quite easy to use and your team members would really enjoy these sessions as they involve dynamic participation.

I haven't faced issues with customer service and they are pretty timely with their responses.

**What do you dislike about Mural?**

I don't think I can think of any negative points at the moment. Pretty happy with it. :)

**What problems is Mural solving and how is that benefiting you?**

Helping making team calls more dynamic, fun, and interesting
Enabling us to very easily include a two-way participation that doesn't feel forced (due to the first point mentioned)
A novel way to brainstorm

  ### 3. Using Mural for the first time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Russell K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Mural?**

Intuative, has lots of examples and resources.

**What do you dislike about Mural?**

could use better user onboarding tools, difficult to navigate the first time

**What problems is Mural solving and how is that benefiting you?**

Good resource for documenting projects and tools in preset formats

  ### 4. Diagramming? Facilitating conversations? Doing training? Mural has you covered

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg K. | Director of Information Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Mural?**

Mural is the tool I use that makes my coworkers think I'm better at sensemaking than I really am. Fast, easy, expressive, Mural is great.

**What do you dislike about Mural?**

Literally nothing? Mural has all the features I want and more. And the price is reasonable.

**What problems is Mural solving and how is that benefiting you?**

Mural solves several problems for me:
1. I make a lot of diagrams (flowcharts, service journies, roadmaps, process flows) and Mural makes it easy to build all of these things with a consistent look.
2. I regularly facilitate retrospectives or user research sessions and Mural's intuitive tools for stickies and voting and timers all help make the process fun and easy.
3. I do trainings, workshops, and presentations and find that Mural's facilitator tools let me draw people to the same part of the page, have them work on things together, learn things, and build work products together.
4. When I'm doing "mesearch" or diagramming to help me research ideas for myself I often grab screenshots and organize them in a Mural. 

It helps me do a better job of a lot of things I used to do without Mural and does it well with remote participants. That office sticky-on-the-wall exercise to gather ideas and do "dot voting" on them is now way faster and easier in a Mural. Whether I'm collaborating or working alone, Mural is super helpful!

  ### 5. Mural boards are great for collaboration..

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Mural?**

It's like a virtual board where teams can collaborate, share ideas and drive improvements, and the UI is very creative and fresh out of box taking the boring and monotonous interfaces out.

**What do you dislike about Mural?**

Nothing to dislike, serves its purpose well.

**What problems is Mural solving and how is that benefiting you?**

Cross teams collaboration..

  ### 6. Mural is outstanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chèree V. | Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Mural?**

I have been using Mural for my teams brainstorming activities and it is a game changer, I hadn't been able to really do this well due to virtual team structure but Mural makes it easy.   I also love the various templates, I haven't even had the chance to use them all but they are going to be a game changer.

**What do you dislike about Mural?**

I don't have much to say that I dislike about Mural.   I initially had some issues with bringing in people that were not part of my organization but have since resolved that.

**What problems is Mural solving and how is that benefiting you?**

I am used to the old school brainstorming sessions with physical whiteboard and post it notes.   Since my teams are now virutal, I had been struggling with different ways to accomplish a similar experience.   Someone in our PMO showed me Mural and I was hooked.   It is so close to being in the same room and has really helped me to have that same expierence I have been looking for.

  ### 7. A mural is the best possible tool for collaboration.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maganti P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Mural?**

For instance, collaborating with my team members in real-time is relatively easy via Mural. We use the diagrams while in our sprints and the different templates are helpful in ensuring that we do not take much time in creating them. It has improved on the virtual whiteboard format of brainstorming session. In addition, the feature of sharing our work with stakeholders is one that I really value. In general, Mural is such that one stop shop for all our planning and visualization purposes.

**What do you dislike about Mural?**

Though I hate to admit it, Mural’s subscription prices may be a bit high. That makes it difficult for consultants or the people that would wish to have a momentary alternative rather than a long-term commitment.

**What problems is Mural solving and how is that benefiting you?**

Mural makes our brainstorming and planning phases less chaotic. Our thoughts and diagrams are put together thereby saving lots of time for us. This keeps our team in alignment and productive for the duration of the sprint.

  ### 8. Good for collaboration activities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikanth B. | Associate Lead, Process Excellence, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Mural?**

Sharing the views instantly and collaborating with people across the locations at the same time is one of the best feature that I liked. creating flow charts and Outling the entire Mural page are the best options.

**What do you dislike about Mural?**

Hard to create and add a particluar area to the outline. specially in the corners of the page. Whenever we start creating a page from one of the corner the outline shows some blackline while outlining the initial portion of the page.

**Recommendations to others considering Mural:**

This tool is one of the best collaboration tools for any organization with employees across the globe. This tool helps in brainstorming exercises and Mind mapping. I will recommend this for employees who are working from home.

**What problems is Mural solving and how is that benefiting you?**

I conducted multiple activities for my training needs to identify the correct talent from the group of trainees and also the best part is I used it for presentation

  ### 9. Flexible - easy to use -- built for collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Mural?**

The upside is that it is an easy to use tool with many built in templates.  It is made for collaboration, so it works well when multiple users are viewing editing and making updates.

Perfect for capturing feedback from stakeholders, brainstorming, or sorting and organizing large groups of 'sticky note' style feedback.  Works well with other MS tools for imports/exports and copy-paste

**What do you dislike about Mural?**

Some features are still in process.  Does not have as robust of a feature set as Visio.
It took us a while to figure out public/private rooms and how to move murals to appropriate places where the right groups could access.

**What problems is Mural solving and how is that benefiting you?**

Ability for multiple users to interact and develop a diagram.

  ### 10. I love Mural

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Mural?**

It's beautiful and a very engaging tool to use for educational purposes.

**What do you dislike about Mural?**

It can challenging for older people to use it if they are not tech savvy.

**What problems is Mural solving and how is that benefiting you?**

It helps me more easily engage with people who are learning English and other languages I teach. I specially enjoy that users don't need to create an account to participate in a learning or discussion activity.  I have also used it for supporting interviews with research participants.

  ### 11. Just Like A Whiteboard

**Rating:** 3.0/5.0 stars

**Reviewed by:** Teresa F. | Assistant Superintendent, Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Mural?**

Mural is essentially an interactive white board, that you can zoom in on.  It shows where other people are working, making it easy to follow others.

**What do you dislike about Mural?**

Because Mural functions just like a whiteboard, it's easy for others to delete or erase content.  The product is somewhat confusing because it's easy to adjust the work of others, and using "undo" doesn't undo what you're expecting.

**What problems is Mural solving and how is that benefiting you?**

Mural is allowing us to use the whiteboard collaboration funtion that we're all used to, without all having to be in the same location.  There are other applications that could potentially solve the same issue, but Mural does get close to replicating exactly what a whiteboard is.

  ### 12. For online collaboration and meeting Mural is a perfect platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nilotpal Y. | Front End Developer, E-Learning, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Mural?**

After pandemic we are mainly working remotely. And in remote work, Mural become an essential platform for us. Using this we are working effectively with the colleagues.
It makes our online collaboration and meeting task very easy. I like that it given customizable features that I can use easily according to my need. I can use its whiteboard feature during meeting to discuss things more effectively.

**What do you dislike about Mural?**

Mural team should work to improve vote feature. Right now it is working good, but it could be improved more.
While conducting workshops sometime it says to the participants that maximum number of participants has joined already. So, it also sometime bother us.

**What problems is Mural solving and how is that benefiting you?**

Used Mural as a virtual collabration platform for my organization. We works mainly remotely so its helps me to get connected with the members online. We works with some schools as well and for them sometime we need to hosts workshops and webinar and in these purposes Mural helps me.

  ### 13. Excellent Resource for Brainstorming in Large Groups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Mural?**

It's easy to use even for technical novices and works quite well with large groups of guests.

**What do you dislike about Mural?**

The pro license is limiting and should offer more seats than it does. Also, if you register a free account with a domain associated with a pro license, it won't let you if there are no pro license seats left.

**What problems is Mural solving and how is that benefiting you?**

It's useful for collaborative purposes, focusing on engaging both internal and external stakeholders and gathering thoughts.

  ### 14. Communications Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica R. | Manager - Vendor Management Office, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Mural?**

One of the most significant benefits I have gained from using mural in meetings is the difference in engagement. When I host content via a Mural board, my participants are more interested because they see where I can take the content, and it allows me to present more authentically.

**What do you dislike about Mural?**

I don't have many dislikes about the Mural platform. Honestly, most of my dislikes or annoyances I have experienced stemmed from either me not using the feature properly or failing to pre-prepared for a presentation, and my participants went wild and moved content around that I didn't want them to.

**What problems is Mural solving and how is that benefiting you?**

Mural allows me to collaborate in ways that have helped me grow my team's attention. When I schedule a brainstorm, they know it will be via Mural, and they get excited to participate and control the speed of their contributions instead of waiting for a note keeper to get their ideas down.

  ### 15. Best collaboration platform I ever used

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Mural?**

For remote collaboration with the office collegues (from different locations) and clients from different countries, Mural is best platform. Using this we can easily communicate, track progress of our ongoing works and upcoming works, and get feedback. It provides different features such as flowcharts and mindmaps which makes our online collaboration very effective.

**What do you dislike about Mural?**

User interface of Mural is not good, it is very old and classy. One more things I want to say that, it good for getting feedback but when I try to get vote then it do not works well.

**What problems is Mural solving and how is that benefiting you?**

I have used Mural for collaborating my collegues and clients remotely. Because of Mural our various works such as online collaboration, progress tracking of works, and gathering feedback become very easy. We have used its different features such as flowcharts and mindmaps which also makes our online collaboration effective.

  ### 16. Platform for discussing projects while working online

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nitesh R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Mural?**

I am a software professional and mainly I work from home. In my job, I use Mural to  connect with other team members who working with me online. Features like Mindmapping and Whiteboarding, I like because it allows me to discuss projects. Mural provide very much engaging and easy to use dashboard that reflects all the tools and features.

**What do you dislike about Mural?**

Sometime I use vote and feedback features of Mural to get opinion about the projects. In collecting opinion feedback feature works well, but vote feature does not work well.

**What problems is Mural solving and how is that benefiting you?**

I am using Mural from past two years. I am using to connect with team members to discuss projects. Mural provides whiteboard and mindmap feature to discuss projects. I have used its feedback feature also to collect opinion, so that projects can be improved.

  ### 17. Unfortunately, too slow

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Music | Enterprise (> 1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Mural?**

The file management system and folders very efficient

**What do you dislike about Mural?**

As someone who relies a lot on such tool for collaboration, Mural is extremely slow when it comes to navigating within a board.

Scrolling, panning and zooming is much slower than it should be and this makes the entire experience of collaborating with others unproductive.

**What problems is Mural solving and how is that benefiting you?**

Mapping our complex problems in a collaborative manner.

  ### 18. Wall painting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Mural?**

Mural is great for remote collaboration, very intuitive and easy to use. I work with colleagues from different countries, and when we have to analyze issues, it makes it easier for us to make decisions. Putting ideas in notes and with the option to vote is much more transparent and democratic.

**What do you dislike about Mural?**

Maybe the price, especially when you need to use it for small teams or personal use, there are other similar cheaper options on the market. Also, it doesn't have many options to work offline either; you necessarily have to have an active internet connection.

**What problems is Mural solving and how is that benefiting you?**

I think that the possibility Mural offers for remote collaboration, allowing users to express their ideas and opinions through notes without needing strong technical knowledge to use the tool, and thus making it easier to make decisions, is a great advantage it has.

  ### 19. Remote collaboration made easy with MURAL

**Rating:** 4.5/5.0 stars

**Reviewed by:** Makenzie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Mural?**

MURAL is an invaluable idea generation and brainstorming tool that makes it easy to share ideas in an organised way. Its powerful mind mapping capabilities are inclusive, with flexible layouts available to help visualise data and conversations across teams or entire organisations. It's easy to keep track of progress with features such as Open Room, Share Room and Add Room to Favourites - you can even create walls in an instant! Privacy settings provide further control so you can be sure your work won't fall into the wrong hands, while still being able to share concepts in progress publicly if you wish.

**What do you dislike about Mural?**

I dislike that the process of upgrading to a larger workstation in MURAL was not user-friendly and required assistance from a support agent. In addition, interactive features such as votes/likes could be improved with more flexibility to accommodate different scenarios. For example, the ability to conduct voting sessions on the move may prove beneficial in certain settings.

**What problems is Mural solving and how is that benefiting you?**

Using MURAL helps me to facilitate remote group work and meetings with ease. Its functionality allows for brainstorming, debriefing, team organisation and interactive training all in one place.

  ### 20. Mural is essential for our remote working environment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lalit M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Mural?**

After pandemic we have permanently converted our working enviroment into remote working enviroment and most of my team mates works online. Mural helps in connecting with mates online for discussing project scopes, progress, idea, and visualization. Mural allows to draw in whiteboard, and use mind mappings to visual projects and ideas.

**What do you dislike about Mural?**

Mural lacks some feature that is necessory for remote work as I think. Such as diagramming feature, so that it can be used to make remote engagement more appealing.

**What problems is Mural solving and how is that benefiting you?**

Engaging and connecting with team-mates online become too easy because of using Mural. Mural provide features such as mind map feature and whiteboard feature that makes our remote communication more appealing. It lacks some feature also such as diagramming feature and very less inbuilt templates.

  ### 21. Become very essential tool for me for conducting online meeting, webinars, and workshops

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aayushi K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2023

**What do you like best about Mural?**

I use Mural extensively for conducting online meeting, webinars, and workshops. It makes my work very easy. It gives inbuild templetes that helps to represent my ideas more visually appealing in the remote meetings and webinars.

**What do you dislike about Mural?**

Throughout my experience, I have seen Mural as a useful platform for me. Because it streamlined my process of conducting online meetings and workshops. And, I have not seen anything to dislike in the platform.

**What problems is Mural solving and how is that benefiting you?**

Mural allowed me to conduct remote meetings and workshops easily. It provides me many templetes, that I use to make my meetings and workshops more visually appealing and engaging. My co members can also easily uses it. We mainly works online and due to this platform, I works easily with my team members and with other team members.

  ### 22. Mural is a helpful feedback collection tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Mural?**

That you can quickly capture a team member's statement onto a virtual sticky note during an interactive meeting.

**What do you dislike about Mural?**

That it looks kind of "cartoon-ish" (too colorful) and that the how-to was not initially intuitive.

**What problems is Mural solving and how is that benefiting you?**

Easy to share a link and collect Agile Sprint Retrospective feedback.

  ### 23. Engage, Create, and Go Forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Security Advisory Board, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2023

**What do you like best about Mural?**

MURAL helps everyone to actively listen and participate, simultaneously, resulting the 3X more productive interactions delivering much broader, higher quality results.  From staff meetings to creative problem solving to development of services, products, and vacation plans, MURAL is for teams who hate meetings, love to build, and are inspired by visual collaboration methods that keep the whole team moving forward whether present or absent from the original team gathering.

**What do you dislike about Mural?**

For some, MURAL requires about 10 mins of familiarization.  For many, 3 - 4 mins is sufficient before you users get excited and find new ways to do simply things, which bring excitement and results back to the interactions with 2 or more people.

**What problems is Mural solving and how is that benefiting you?**

Efficient use of meeting time with groups of 3 or more.  Gather ALL perspectives and drive a formal decision process, in a single interaction.  Provide visual perspective and deep details on the discussions and progress for persons not able to attend meetings.  Providing an informal story board of "How we made this decision" to stakeholders, partners, and sponsors.  Transforming culture in include all perspectives and respect all points of view.  Working whiteboards that provide comprehensive understanding to all types of learners, creatives, and logical/linear thinkers.

  ### 24. The perfect tool for collaboration.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julia M. | Sr. Consultant, Competitive Market Solutions, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Mural?**

I like how Mural combines collaborative tools with an easy-to-use interface to create a powerful whiteboarding experience. The different templates allow both registered and unregistered users to collaborate effectively on any project, using different coloured stickies to visually organise or highlight important information. The floating chat window allows seamless communication between members working in tandem within the shared board space. In addition, mouse navigation makes it a simple yet effective tool that can be used by all ages and skill levels.

**What do you dislike about Mural?**

I dislike the lack of reliable export functionality in Mural. Although it is possible to create a great looking document when exporting an entire workspace, it can often result in visual quality issues due to incompatibilities with certain web browsers and mobile applications. This has become quite frustrating at times as this issue hinders our customer facing processes with no plausible explanation.

**What problems is Mural solving and how is that benefiting you?**

I don't have to deal with the headaches of setting up remote workshops anymore. Mural makes it easy to start collaborating quickly without wasting time registering for accounts - all I have to do is create my virtual whiteboard and share a link.

  ### 25. In our remote work culture, Mural is helping us

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keerty S. | Senior data scientist, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Mural?**

We are mainly focusing remote work culture and most of our team members are working remotely. Connecting with the team members, conducting meeting with them, sharing thoughts and feedback about the project become very easy for us after using Mural.
Also helping us to communicate with our clients and show them the progress of report become also very easy after using Mural.

**What do you dislike about Mural?**

I am using Mural from past one year. Actually, I am using it from my last job. And in my remote work it plays a crucial role. I haven't seen any thing awkward in Mural.

**What problems is Mural solving and how is that benefiting you?**

Mural is helping me in my different purposes such as connecting with the team members remotely, checking the project progess, gathering reports about that projects, and conducting clients meeting remotely.

  ### 26. Streamline your visualisation process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefan A. | Digital Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2023

**What do you like best about Mural?**

I'm incredibly impressed with MURAL's ability to transform complex concepts into visual representations quickly and efficiently. The platform makes it easy for users to construct models, mock dashboards, flowcharts or content repositories using only candy-coloured sticky notes on a whiteboard canvas - creating something as creative yet organised as rearranging your mental image! Even my colleagues unfamiliar with the tool are amazed when they see how powerful it can be to articulate difficult ideas without expending excessive energy.

**What do you dislike about Mural?**

I hate the limited size of MURAL's boards compared to similar products. For example, I used Miro in my previous job and loved the fact that you could use all of its features without any restrictions in terms of board limits or project difficulty in terms of size. Even when trying to reduce post-it note sizes in Mural to make efficient use of space, there tends to be a lot of lag which makes things very tedious and frustrating.

**What problems is Mural solving and how is that benefiting you?**

MURAL helps me stay organised and in line with our overall strategy, allowing me to provide a more efficient and effective service to my internal clients - especially now that many of us work remotely.

  ### 27. Centralized Collaboration and Interactive Workspace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Mural?**

The templates available help to build insight and ideas to collaborate and work in new and exciting ways. Having a place and outline to work together from anywhere is an excellent tool for the new hybrid work structure we see more often.

**What do you dislike about Mural?**

The all-or-nothing setting can be frustrating, such as notes being fully locked or fully editable or visitors and guests having full or no edit access. Not being able to lock locations but leaving the sticky notes open to add text can cause some work areas to become chaotic from accidental changes to note location or size.

**What problems is Mural solving and how is that benefiting you?**

Initially, Mural was purchased to facilitate Journey Mapping projects in a collaborative and centralized area. However, the tools available allow the benefits of this space to be utilized across many projects and have brought excitement to many of the initiatives being undertaken.

  ### 28. A user-friendly tool for group work

**Rating:** 4.5/5.0 stars

**Reviewed by:** George F. | Dir. of Ops, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about Mural?**

I like how MURAL gets everyone on the same page and encourages collaboration. Being able to work with others in real time makes problem solving more efficient, while the versatile templates allow for more creativity at each step of a project. The Post-it notes are also permanent - they can't be tampered with! What's more, MURAL is easy to use and customisable, so you don't have to worry about being held back by technical difficulties or limitations - it fits seamlessly into your workflow.

**What do you dislike about Mural?**

I would like MURAL to be more flexible when it comes to transferring and exporting artwork. It would be great to be able to 'cut and paste' entire paintings from one location to another, just like flipping through a physical art book. The ability to export murals at their original resolution without losing the clarity of detail would also be beneficial, making it easier to read or share large works with others.

**What problems is Mural solving and how is that benefiting you?**

MURAL helps me to have more efficient and deeper discussions by allowing remote meeting participants to give feedback in one place. I don't need to have separate conversations for each person's opinion; instead, we can see everyone's input on a single board at the same time.

  ### 29. Very easy for guests to use, and easy for me to set up templates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Mural?**

I run a lot of workshops with groups of 10-30 people in them, and part of the activities are done in Mural. I have templates I've created for them which can easily be accessed with just the link, and the learning curve for this tool is pretty easy these days (my participants all use remote collaboration tools).

**What do you dislike about Mural?**

I really haven't found a downside to Mural. One of my clients uses Miro exclusively, and the features and available templates seem very similar. There is nothing obviuosly missing for me.

**What problems is Mural solving and how is that benefiting you?**

The ability to break out a large group of participants and collaborate remotely on new project ideas and planning. Also for visual presentation of ideas, and for voting on things like retrospectives (though I do less of that in Mural).

  ### 30. Useful online tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Mural?**

I enjoy Mural as I am able to use it for a wide range of requirements from workshopping, storyboarding, brainstorming, converting facilitator-led icebreakers from training courses into online icebreakers for online courses and gaining what people's expectations for events are. Enjoy their guidance as regards what it can be used for too. Input can be finalised as anonymous which is useful when brainstorming or gaining feedback. Like being able to PDF results of workshops.

**What do you dislike about Mural?**

Clunky for first-time users. I use this tool for workshops and training courses with people who I have just met. It takes time for them to join and get to the page that I need them to get to. With Executives they often show irritation at the delay and sometimes their lack of computer literacy makes them slower or they bomb out and need rescueing in front of the other particpants.

**What problems is Mural solving and how is that benefiting you?**

How to plan something and gets ideas from variety of players some of whom would not participate naturally in a face-to-face interaction. Saving us funding as we use it to do exercises that would have required people top travel to participate in. Thus higher efficiencies and better effectriveness.

  ### 31. For online webinar Mural is useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Satyam S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Mural?**

Intiutive and updated cpanel to control all the options and features given in the Mural. Provide whiteboard feature for expalining topics and giving training. Guest can use it easily and attend webinar. Admin can manage all the attendees.

**What do you dislike about Mural?**

Previously, we have used Miro for same purpose. But it was costly and it provide many unnecessory features that are not useful for me. And after switiching into Mural, my work become smooth.

**What problems is Mural solving and how is that benefiting you?**

Best platform for online webinars. Guest from different locations and geography can join webinar easily. It provide whiteboard feature and it help me to explain topic during webinars. Guest can easily raise question. Guests and admin can use chat support also during meeting.

  ### 32. A WAAAAY better version of Microsoft Whiteboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Mural?**

Mural is wonderful. It makes tasks such as journeymapping, user interviews, and value-stream mapping much easier. 
I has experience in Microsoft Whiteboard first, and Mural blows them out of the water. Mural is easy to use, aesthetically pleasing, and genuinely fun to work with.

**What do you dislike about Mural?**

Not always easy to show new users how to work it. That comes with experience. It also is not very easy to integrate with Microsoft.

**What problems is Mural solving and how is that benefiting you?**

Mural is solving collaborative whiteboards, journeymapping, and collaboration for me. Its benefitting me because I no longer need to go to Google to get templates for these sorts of tasks!

  ### 33. Creative Remote Collaboration Made Fun

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Mural?**

I can go on and on about how much I have used Mural through the remote working days of the pandemic. But over time it has now become one of my most used tools for brainstorming, ideation, project management, requirement gathering and workshops.

**What do you dislike about Mural?**

Initially there was a lot of capability that was available to visitor users. Now that has been limited to a few features only. That of course is done to align with the costs. But I would have loved to have more features for free users.

**What problems is Mural solving and how is that benefiting you?**

Collaboration check; Mind mapping check; Remote activities check; Storyboarding and user journey mapping check.
My list is endless. And so is my love for Mural. I absolutely appreciate this tool.

  ### 34. Organizing Training and my Thinking

**Rating:** 5.0/5.0 stars

**Reviewed by:** John D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2023

**What do you like best about Mural?**

First things first, I am based in China and have never had problems logging in or using Mural with others. I can say, having tested other services, that is not a sure thing any more.

From a tech perspective, Mural is the more fun and creative cousin of Stormboard and Miro. Mural is both super fun to use as well as very powerful. As a trainer with online workshops for participants worldwide, the available templates have also made putting together a workshop segment under time pressure very realistic.

Honestly I can't imagine being productive without Mural these days.

**What do you dislike about Mural?**

As much as I love Mural for my laptop, the mobile device experience is pretty wonky. It's fine for interaction and joining a brainstorm session, but if you want to design a Mural or set something up on the fly you basically have to put your mobile device aside and use your computer.

**What problems is Mural solving and how is that benefiting you?**

I am a professional trainer. When I want teams collaborating on case studies, brainstorming or organizing their thinking in workshops Mural is my first and only choice.

  ### 35. Great whiteboarding software platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nusrat S. | Senior Analyst, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Mural?**

Very lightweight platform. Feels very informal while using like a whiteboard. Stickey notes can be added to highlight and keep points during meeting. Its integrated chat service also very useful. Provide inbuilt templetes that also enhances quality of meeting.

**What do you dislike about Mural?**

Very limited when integrates with other third party platforms. Provide very less plugins. Zoom regulation setting should be modified or improved. Takes time in loading Mural board.

**What problems is Mural solving and how is that benefiting you?**

Mural resolved our problem of effectively collaborating with the member who are working remotely. It also resolved our problem of conducting meeting with the clients to discuss the project details, scopes and other important things. Idea sharing become easy due to its whiteboard and mind mapping option.

  ### 36. Mural is perfect for online webinar, meetings and workshops

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saugata D. | Program Manager - Learning, E-Learning, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Mural?**

Occasionally we need to conduct online webinars and workshops with the schools and for this we use Mural. Mural provide necessary options to make our online webinars and workshop interective. It is easy to use platform. During it allows to share small size pdf and docs also.

**What do you dislike about Mural?**

While webinar, whiteboard feature help me to show visualization. But if Mural will provide inbuilt figures and diagram, then webinar will become more interective. So, it is a area where Mural team should work to improve.

**What problems is Mural solving and how is that benefiting you?**

Conducting online webinar and online workshops with the schools. It is a very useful visual collaboaration platform. When I work remotely, then I use it for online meeting as well.

  ### 37. Experience the ultimate in collaboration software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julie J. | VP - National Client Partnerships, Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Mural?**

I enjoy using MURAL because of its versatility and customizability. I find that starting a project from scratch gives me more control over how information is organized, making it easier to transition between tasks as the team's progress is updated. Using spatial analysis also helps me quickly make sense of different types of data, which can be useful on complex projects where there are many stakeholders who need to coordinate efficiently but remotely. With video conferencing technology easily integrated into MURAL, it becomes possible to communicate with clarity no matter what remote locations members may be in, allowing us all to work together effectively.

**What do you dislike about Mural?**

I have two main problems with MURAL. First, its performance sometimes lags when there is too much activity on the board at once, which can be quite annoying for users. Second, resizing controls feel rigid and difficult to use -- they allow only limited options, so it's hard to adjust them to your needs. It would be great to have more control over object sizing within MURAL, as this could significantly increase user satisfaction.

**What problems is Mural solving and how is that benefiting you?**

Mural helps me to better engage and navigate strategic issues, streamline operational processes, and grow in my professional development. It allows for a more creative space where I'm able to brainstorm with colleagues and effectively visualize action plans that are tailored to our individual needs.

  ### 38. Creating Effective Virtual Collaboration Through Murals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beth T. | Director of Brand Innovation, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2023

**What do you like best about Mural?**

I found Mural's range of services and features, as well as its low cost to be the best aspect about it. Its online workspace enables people from all around the world to collaborate on projects efficiently through any computer or mobile device. Features like note-taking block, workflow diagramming system drawing tool and drag-and-drop make customizing meetings quick and intuitive without many restrictions – whether for personal use or professional endeavors. These offerings are simply unbeatable at what they offer in terms of quality and price when compared against other tools out there making this a great option for everyone

**What do you dislike about Mural?**

I dislike the lack of customization options in Mural. Without shared identifying characteristics (brands, colors, etc.), users within a shared workspace cannot work together to create an easily identifiable and unified look across all content. The inability for all collaborators to include corporate " stationery " on top also limits our ability to express ourselves creatively as well as promote company branding.

**What problems is Mural solving and how is that benefiting you?**

Mural helps me streamline the UX, PM and group work processes. It enables us to quickly collect feedback from stakeholders prior to product design, plan large-scale tasks seamlessly with our team members as well as visualize complex concepts in an easy way which can then be used for future reference during further project meetings.

  ### 39. Nice for whiteboarding, often times maddening tho

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Mural?**

Mural is great for collaboration. I often use mural so that I can easily work with my team to whiteboard despite being virtual. I think it's best features are found when working live with a team and everyone is adding their own stickies to the board.

**What do you dislike about Mural?**

I find the ease of use to be more difficult than competitor products. Mural is good, but Miro excels where Mural does not. There are too many frustrating bugs when creating objects that seem arbitrary. I don't understand many of the decisions made when creating the platform.

**What problems is Mural solving and how is that benefiting you?**

Mural often fills the void of a whiteboard when working virtually.

  ### 40. Online meeting platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Purna A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Mural?**

Whiteboard feature of Mural is very useful for me. Its Mindmap feature is also useful for me. It makes our remote work smooth. We can conduct webinars also using Mural.

**What do you dislike about Mural?**

Conducting and attending webinars and online meeting in Mural is easy. But it lacks some feature like diagram. It Mural will provide diagramming feature also, then it will become more useful.

**What problems is Mural solving and how is that benefiting you?**

Helping me to attend and conduct one webinars seamlessly. Works fully online in any device (phone, laptop, desktop) having internet connectivity. As a host it is suitable in laptop and desktop, but as a attendee it is suitable in phone as well.

  ### 41. Single platform for all remote meet works.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ranveer B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2023

**What do you like best about Mural?**

I like most of the feature of Mural. Like mind mapping creation feature, diagramming feature, whiteboard fetaure, and already given bunch of templetes. And all of these features are also customizable.

**What do you dislike about Mural?**

We need to pay very less money and it gives all the fatures. Overall, Mural is useful and good platform but requires upgradtion in diagramming feature.

**What problems is Mural solving and how is that benefiting you?**

We are using Mural for all of our online meet related works such as online meeting with clients, online meeting with teammates, conducting online workshops and webinars. While workshop, webinar, and meeting we uses its inbult feature to enhance quanlity and engagement.

  ### 42. Good interaction with creative tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Mural?**

Mural helps me in connecting with my team anywhere anytime without having to call a meeting in person, the progress of a meeting is saved for reviews
 I like that everyone can work on the same board at the same time! Love the creative tools it really brings out a creative board for meetings/projects

**What do you dislike about Mural?**

First time user need to really explore the app and work on it several times to learn about how to use the app.
 Difficulties in using the app in Mobile versions because of the details.

**What problems is Mural solving and how is that benefiting you?**

Easier and productive group meetings can be achieved through utilizing this app.
Also saves time and space for long meetings which requires jotting down important points.
 
There is no chance of misplacing written notes when using mural! All saved in one space

  ### 43. My go-to whiteboarding tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Mural?**

Mural was introduced to me by a professor earlier this year and I've been using it for a few months now as a remote student. The tool is so easy to use and has made collaboration with classmates and project partners seemless!

**What do you dislike about Mural?**

Some UI elements, such as sticky note colors, can be inconsistent across users working in the same Mural board. I suspect this is due to some users using one version and others perhaps using a newer version of the tool. I also wish it was possible to zoom in even more.

**What problems is Mural solving and how is that benefiting you?**

I am a remote student and Mural helps me feel connected to my classmates and project partners, despite being in different areas of the US. This makes collaboration easier and has helped my project partners and I work more efficiently together.

  ### 44. A MUST for Virtual Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole H. | Workforce Development Coordinator, Public Safety, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2023

**What do you like best about Mural?**

Mural allows large teams who work remotely a chance for all members to be heard with an opportunity to type their feedback and input on the boards. I like that it can be anonymous too, which helps keep things less confrontational at times.

**What do you dislike about Mural?**

When some features aren't locked in place, the boxes can move around and mess up the whole template. I also wish sometimes there were more colors to choose for the sticky notes.

**What problems is Mural solving and how is that benefiting you?**

My team has worked 100% remotely for over four years. From the beginning, we ran into growing pains because we were not in the same location and could not collaborate in a space that served as a conference or meeting room. Mural gave us the capability to do that in our virtual workspace.

  ### 45. Like a white board, pen and post it notes but digital.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andreas S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2023

**What do you like best about Mural?**

I really like the ability to share Murals with co-workers. Lets everyone work togheter in a creative way.

**What do you dislike about Mural?**

That it can be tricky to get access to the application.

**What problems is Mural solving and how is that benefiting you?**

Make boring tasks fun and creative. Easy to get a greater view of topics.

  ### 46. Essential tool for hybrid work collaboration, innovation and creative thinking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris S. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Mural?**

Mural creates space for creative thinking that can support transistion between multiple hybrid, in person and virtual sessions.

My favourite thing about Mural is that it allows persistent and on-going development of a set of ideas / concept over time - allowing people to input offline and sustain that input through further ruture review sessions.

Mural has a largely intuitive UI and if you invest a little time as a facilitator to set up boards in smart ways in advance you can deliver some amazing workshop sessions.

**What do you dislike about Mural?**

Slightly inconsistents about how the sharing and access model works - think that might be down to our corproate SSO integration - but overall generally the necessary access can be given where needed.

**What problems is Mural solving and how is that benefiting you?**

Ability to run innovation and collaboration sessions either virtually or in a hybrid fashion - Mural creates a different way of thinking and organising thoughts which generates better quality ideas.

  ### 47. Easy & Clutter free

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhairya S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Mural?**

It is extremely collaborative. I am loving the new visual design and added finctionalities. I alsmost use it every other day for my school projects or independent work. What I also love about it is the the fact that large boards do not take a lot of time to load and is pretty quick.

**What do you dislike about Mural?**

There can be confusion when it comes to managing files, workspaces and teams. I find it confusing and not as intuitive. Mural could also add the ability to build and have external pluglins (like Figma)

**What problems is Mural solving and how is that benefiting you?**

It is helping us with storage of research data, insight synthesis, remote working, be able to conduct workshops (better with some added finctionalities), create activities for collaborative sessions and even as a repository of some inhouse and self built design frameworks.

  ### 48. Simple and rich collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rick W. | Programme Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Mural?**

Mural facilitates potentially large groups of collaborators in real-time and asynchronously. This has allowed me to run workshops with teams and enable additional contributions from people who couldn't make the meeting or who had additional thoughts after the event.

**What do you dislike about Mural?**

To start with there are a lot of tools and buttons around the screen to help you collaborate - this was slightly confusing to start with until I had gained a little bit of experience working within my first Mural.

**What problems is Mural solving and how is that benefiting you?**

Mural is enabling a digital workshop where we don't need to write-up whiteboard drawings or post-it notes after the event because they are already captured in the tool. This is saving time avoiding duplicate data-entry.

Mural is enabling synchronous meetings which historically would require people to be physically colocated but now can be geographically disperse even in different timezones.

Mural is enabling people to engage who previously might have missed a meeting for a variety of reasons. The Mural is persistent so contributors can come and see what others have done and add their ideas.

  ### 49. Mural Experience in learning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Derek F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2023

**What do you like best about Mural?**

The thing I like the most about Mural is the ability to collaborate in an organized manner within one site. The ability to work and create together on a similiar topic without having to be in the same room is very convenient

**What do you dislike about Mural?**

The part that is a little difficult to use and is annoying with Mural is it's not the best when it comes to using on an IPad or tablet. It has all of the resource in place but it doesn't quite flow effortlessly together.

**What problems is Mural solving and how is that benefiting you?**

I use Mural to help organize deadlines, objectives, and points of research. After sharing it, others are able to work on it as well. It helps with schooling, large scale projects regarding designs, and helps with just getting thoughts down without everyone being in the same room.

  ### 50. Mural The One and Only

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan B. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Mural?**

I like how my teachers can send a link out in a matter of seconds, giving us a great collaboration space. I can receive feedback on all my work very quickly. When someone is sick, they can upload their work to the mural and receive feedback.

**What do you dislike about Mural?**

I have not found anything to dislike. Sometimes the user interface is a bit laggy, and I find myself placing images that take a while to load. Also, I feel that the grid system can be updated.

**What problems is Mural solving and how is that benefiting you?**

Mural allows for quick communication between my team. Efficient communication and feedback is the key to developing ideas and getting a variety of perspectives from a wide range of people all at once.


## Mural Discussions
  - [How do I use Mural editing for smartphone users?](https://www.g2.com/discussions/26080-how-do-i-use-mural-editing-for-smartphone-users) - 1 comment, 2 upvotes
  - [Structured export](https://www.g2.com/discussions/structured-export) - 1 comment, 1 upvote
  - [Is it possible to copy items from Mural and paste them in another app like keynote/powerpoint, word/pages/google docs?](https://www.g2.com/discussions/is-it-possible-to-copy-items-from-mural-and-paste-them-in-another-app-like-keynote-powerpoint-word-pages-google-docs) - 1 comment, 1 upvote
  - [What is Mural used for?](https://www.g2.com/discussions/what-is-mural-used-for) - 1 comment
  - [Can you use mural with zoom?](https://www.g2.com/discussions/can-you-use-mural-with-zoom) - 4 comments

- [View Mural pricing details and edition comparison](https://www.g2.com/products/mural/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-23+09%3A54%3A07+-0500&secure%5Bsession_id%5D=393a3bb6-2946-4bd6-b722-ce9d4161a200&secure%5Btoken%5D=5da47a24924de4c92d8519f3a8a8ba6a66fdd16b11ab852647e9b111aad15b6e&format=llm_user)
## Mural Integrations
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Productboard](https://www.g2.com/products/productboard/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Mural Features
**Communication**
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- Mass Updates

**Analytics**
- Analytics

**Design Tools**
- Drawing
- Marker Colors
- Mind Mapping
- Templates
- Drag-and-Drop

**Platform Basics**
- Slide Design
- Auto Save

**Collaboration Tools**
- Collaborative Editing
- Task Management
- Notes and Comments

**Platform Basics**
- Templates
- Exporting
- Multi-user Access and Collaboration
- Multiple Personas
- Data Analytics 

**Collaboration**
- Integrated Communications
- Native Communications
- Board Overview

**Feedback**
- Ranking
- Commenting

**Platform Basics**
- Importing Abilities
- Content Design Tools
- Framework Libraries
- Outlining Tools
- Mockup Creations

**Content Management**
- File Sharing
- Document Collaboration
- Tagging

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Issue Tracking
- Templates
- Methodologies

**Execution**
- Team Collaboration
- Project Management
- Task Management

**Communication Tools**
- Voting
- Commenting

**Platform Content**
- Template Library
- Template Creator
- File Sharing

**Visual Tools**
- Styles and Themes
- Image Import
- Custom Icons

**Idea Sources**
- Internal Idea Generation

**Platform Additional Functionality**
- Collaboration Software Integration
- Feedback Communication
- Exporting Capabilities

**Agentic AI - Customer Journey Mapping**
- Autonomous Task Execution

**Productivity Tools**
- Search
- Mobile

**Planning**
- Task Ranking
- Kanban Board
- Custom Workflows

**Roadmapping**
- Roadmaps
- Timelines

**Integrations**
- CMS Integrations
- Sharing

**Platform Additional Functionality**
- Messaging
- Mobility
- Cloud

**Mind Map Availability **
- File Formats
- Cloud Storage Integration
- Mobile Application
- Desktop Availability

**Idea Collection**
- Idea Campaigns
- Surveys
- Forums
- Suggestion Box
- Mind Mapping

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Workflow Management**
- Progress Monitoring

**Software Offering**
- In-Browser
- Desktop App
- Mobile App

** Security**
- Permissions
- Single Sign-On (SSO)

**Integrations**
- Project Planning

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Mind Mapping**
- Autonomous Task Execution
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Idea Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Collaborative Whiteboard**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Agentic AI - Visual Collaboration Platforms**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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