--- title: Mural Reviews meta_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1500 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1500 scale: '5' date_modified: '2026-10-22' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

Mural Reviews & Product Details

Pricing

Pricing provided by Mural.

Free

Free

Mural Reviews (1,500)

View 3 Video Reviews
Reviews

Mural Reviews (1,500)

View 3 Video Reviews
4.6
1,500 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Mural for its intuitive interface and real-time collaboration, which enhance team engagement and streamline brainstorming sessions. The extensive library of templates and customization options allows teams to tailor their workflows effectively, making it a versatile tool for various projects. However, some users note that performance can lag with larger boards or many collaborators.

Pros & Cons

Generated from real user reviews
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BA
Boban A.
Business Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive Visual Collaboration with Creative Templates and Easy Export"
4.5/5
What do you like best about Mural?

This tool is one of the best for visual collaboration. It’s intuitive, and participants pick it up quickly. I also like that content can be created creatively and then exported easily in various formats. On top of that, it offers numerous pre-designed templates that you can insert right away and customize to fit your needs. Review collected by and hosted on G2.com.

What do you dislike about Mural?

So far, it’s been working perfectly. Customer service is always happy to receive suggestions for further development and to pass them along. In fact, some of those ideas have already been incorporated, which has made the product even more useful in our day-to-day work. Review collected by and hosted on G2.com.

NW
Nevzat W.
Inside Sales Team Lead
Small-Business (50 or fewer emp.)
"Easy Link Sharing and Real-Time Collaboration for Remote Teams"
4.5/5
What do you like best about Mural?

I like that I can share a link to the Mural board and people can view it right away. I can also give them editing access without worrying about setting up accounts. For me, the best part is how easy it is for others to jump in and contribute: they can edit the board, add sticky notes, make changes, and review what’s there. I also love that multiple people can work on the diagram at the same time and see everyone’s updates as they happen. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It’s been very useful for our remote team, and I haven’t run into any issues or problems with it. We use it as a reference guide that anyone can update, which makes it easy to keep information current and accessible. It’s also been a big help for our product design team by generating valuable information quickly when we need it. Review collected by and hosted on G2.com.

JT
Jussi T.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Top-Notch Templates and Collaborative Mind-Mapping for Creative Teams"
5/5
What do you like best about Mural?

The tool offers top-notch templates that help me create much more creative content. I also really like the collaborative map editing, and the mind-mapping tool is fantastic for generating ideas. It’s been especially useful when working together with team members. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The sheer number of templates can feel overwhelming, and at times the interface comes across as a bit cluttered. Adding a dark mode would be a nice option and would offer more variety. Review collected by and hosted on G2.com.

RM
Rudolf M.
Senior Inside Sales
Small-Business (50 or fewer emp.)
"Streamlined Idea Clustering and Interactive Workshops with Mural"
4.5/5
What do you like best about Mural?

I like that we can automatically group hundreds of ideas into clear categories, which really streamlines the analysis when you’re dealing with massive amounts of data. I also love how it can turn otherwise boring remote meetings into highly interactive, dynamic workshops. On top of that, it includes hundreds of pre-designed frameworks, so you can kick off a structured meeting in under a minute. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It has worked perfectly for me, and I haven’t run into any issues. Mural really stands out thanks to its compatibility with multiple programs, and the integrated artificial intelligence is also helpful for automating tasks. Review collected by and hosted on G2.com.

HD
Henrique D.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Intuitive Visual Collaboration That Turns Ideas Into Action"
4.5/5
What do you like best about Mural?

I like Mural for its ability to turn team ideas into actionable plans through intuitive visual collaboration. Its user-friendly interface makes it easy for everyone on the team to take part in our creative brainstorming sessions. I especially love the sticky note feature because it lets us quickly jot down ideas and then organize them clearly. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It’s a great fit for design teams, marketing departments, and educational institutions that rely on visual collaboration and interaction. That said, we’ve found that performance can sometimes suffer when working with very large or highly complex boards. Review collected by and hosted on G2.com.

MW
Matthew W.
IT Governance Analyst
Mid-Market (51-1000 emp.)
"Excellent Collaboration Tool with Custom Templates and Reusable Canvases"
5/5
What do you like best about Mural?

This is an excellent collaboration tool. It supports images and encourages customer participation, which leads to a better experience for everyone involved. It’s useful for all kinds of teams, since it lets us customize great templates and reuse our favorite canvases across multiple projects. I also like that we can jot down ideas on private sticky notes first, and then share them with the whole team when we’re ready. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I’m satisfied with its various functionalities, including the multiple operational steps it offers. Its support helps us make the right decisions, and it’s a fascinating tool that lets us work without worries. Review collected by and hosted on G2.com.

DC
Davis C.
Mid-Market (51-1000 emp.)
"Effortless Setup with 10/10 Impact"
5/5
What do you like best about Mural?

I really like how Mural provides real-time notifications for updated content, which ensures that everyone stays informed. Additionally, the setup was straightforward and took very little time. Overall, I've had a very smooth experience with the platform. Review collected by and hosted on G2.com.

What do you dislike about Mural?

One issue I've noticed is that I can't export keyboard numbers directly to share with leadership, which is a bit inconvenient. Also, a small area for improvement would be to make the file naming process a bit clearer and more intuitive. Besides these points, everything else runs smoothly for me. Review collected by and hosted on G2.com.

ES
Ephraim S.
IT Support Engineer
Small-Business (50 or fewer emp.)
"Real-Time Collaboration and Templates That Help Our Team Align Faster"
4.5/5
What do you like best about Mural?

The real-time collaboration features, voting tools, and extensive template library help our team align faster and make the process much more participatory. I love that we can create new templates or leverage existing ones to generate workflows more quickly. I also appreciate the drag-and-drop option, along with the ability to group items using commands, which makes organizing everything feel smoother. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I’m satisfied with the platform’s performance, flexibility, and broad range of tools. I honestly don’t have anything negative to say. It provides exceptional customer support and shows a strong commitment to security. Review collected by and hosted on G2.com.

LJ
Leigh J.
Small-Business (50 or fewer emp.)
"Energizing Real-Time Collaboration, with Export Quirks"
5/5
What do you like best about Mural?

I rely on Mural every week as a versatile digital space for brainstorming workshops, aligning on creative ideas, and collaborating across projects. I like the simultaneous, real-time collaboration and polished workspace. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I find the export functionality needs work. Exporting large, complex, object-heavy boards to PDF for offline reporting takes a long time and occasionally shifts the visual alignment or crops pages. Review collected by and hosted on G2.com.

IH
Ihab H.
Software Engineer
Small-Business (50 or fewer emp.)
"Highly Customizable Platform That Makes Collaboration and Learning Access Easy"
4.5/5
What do you like best about Mural?

The platform makes it easier for different departments to collaborate and gives users more convenient access to learning materials. It’s highly customizable, can handle large volumes of data, and provides strong options for sharing work. Overall, it works well as a collaborative interface platform. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Many of the more advanced features require additional tools, and some changes can end up being duplicated. Access controls can also become complicated to manage, and at times the overall design flexibility feels somewhat limited. Review collected by and hosted on G2.com.

Questions about Mural? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anton H.
AH
Anton Herutomo
•
Last activity over 6 years ago

How do I use Mural editing for smartphone users?

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GU
Guest User

As a new user, how can I effectively facilitate brainstorming sessions using Mural’s collaboration tools?

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Pricing Options

Pricing provided by Mural.

Free

Free

Team+

Starting at $9.99
Per Month

Business

Starting at $17.99
Per Month
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