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Mural Reviews & Product Details

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Mural Media

Mural Demo - Make a plan
Build integrated strategic plans across teams, creating space for creativity and innovation while also committing to real business outcomes.
Mural Demo - Intelligent, collaborative sales
Build a holistic view of prospective clients: key stakeholders, customer strategy, industry trends & more, helping you close deals faster.
Mural Demo - Connect as a team
Energizers and icebreakers help your team feel connected and open-minded so they can tackle big problems.
Mural Demo - Coordinate as a team
Honest retrospectives help your team get better and happier over time.
Mural Demo - Classify sentiment with Mural AI
Use Mural AI to categorize sticky note text by its emotional context to quickly gauge how people are feeling.
Mural Demo - Clustering information for faster insight
Automatically cluster sticky notes by topic with Mural AI – and rearrange by new criteria in an instant.
Welcome to Mural
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Welcome to Mural
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Play Mural Video
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Mural + Microsoft = async and hybrid dream team
Play Mural Video
Mural + Microsoft = async and hybrid dream team
Get to the good stuff faster with Mural AI
Play Mural Video
Get to the good stuff faster with Mural AI
Talking Methods: Ashley Welch on design thinking in Sales
Play Mural Video
Talking Methods: Ashley Welch on design thinking in Sales
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Mural Reviews (1,443)

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Reviews

Mural Reviews (1,443)

View 3 Video Reviews
4.6
1,443 reviews

Pros & Cons

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LA
Finance Manager
Mid-Market (51-1000 emp.)
"Robust online whiteboard tools for virtual meeting"
What do you like best about Mural?

Quick to access, work on cloud platform which need no software installation to implement, any devices with web-browser can open the platform. Complete whiteboard tools to draw, add graph, sharing data and unlimited canvas size for meeting participant to collaborate and edit the canvas. Endless integration connection with various software, especially with Jira for brainstorming session. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Slow response from customer support, 3-4 working days reply is the norm, need a faster response when the software is acting-up and showing error. Using it as everyday software can be a problem if the problem is not solve immediately. No access for offline usage as the platform only work on cloud service. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive Collaboration, But Large Boards Can Get Cluttered"
What do you like best about Mural?

What I like best about Mural is how intuitive and visually engaging it makes team collaboration. It’s easy to map out ideas, structure projects, and align on next steps, even with distributed teams. The templates, sticky notes, and real-time editing features make brainstorming and planning sessions highly productive and interactive. It truly helps keep everyone aligned and creative, no matter where they’re working from. Review collected by and hosted on G2.com.

What do you dislike about Mural?

What I dislike about Mural is that it can occasionally feel cluttered when working on larger boards with multiple collaborators. Navigation and organization can get tricky without clear structure, and performance sometimes slows down when too many elements are on a canvas. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Effortless Collaboration and Visual Brainstorming with Mural"
What do you like best about Mural?

Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also the another thing which i liked about is that how flexible it is where you can brainstorm, plan projects and map out processes in one place. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Nothing as such in my mind right now. It has delivered the good result. Review collected by and hosted on G2.com.

AG
Cloud Engineer 3
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Tool for Collaboration and Brainstorming"
What do you like best about Mural?

I like how easy it is to collaborate with my team in real time. The digital whiteboard makes brainstorming and planning more interactive, and the templates save a lot of time. It’s very helpful for remote teamwork and keeping everyone engaged. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the board can get cluttered when there are too many notes, and it takes a moment to organize. Also, it can feel a little heavy on slower internet, but overall it works really well. Review collected by and hosted on G2.com.

PF
Regional learning and development team lead
Mid-Market (51-1000 emp.)
"Focused and targeted"
What do you like best about Mural?

Enables a good use of colourful and focused notes to summarise the discussion and acts well as a presenter aid.

The overall effect is definitely productive that it shows all aspects of the work or discussion in overview and targeted to individual statements. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Take time to get used to the software and would be great to have a simple step by step tag along guide to support working…eg.staged guide to do this then do that then this then that ……this hand held guide would support those wanting to get used to mural quickly as well as those not dues to aids such as this. Review collected by and hosted on G2.com.

Hemant  R.
HR
quality assurance
Mid-Market (51-1000 emp.)
"More then a whiteboard - our team's digital collaboration hub"
What do you like best about Mural?

The pre-built templates for everything from sprint planning to retrospectives are a lifesaver. They provide just the right structure we need to turn effective workshops without spending hours setting up, saving us tremendous time. Review collected by and hosted on G2.com.

What do you dislike about Mural?

When a murul becomes very large, with hundreds of sticky notes and objects. It can sometimes start to feel a bit slow or laggy, especially on older computers or with a slower internet connection. Review collected by and hosted on G2.com.

Nitesh V.
NV
QA Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Good and Powerful Tool for Visual Collaboration."
What do you like best about Mural?

it makes collaboration easy and interactive.The visula woorkspace allows teams to brainstrom,organize ideas,and work together in real time,no matter where they are.Its templates and intutive interface helps structure meetings and creative session effectively. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It can sometimes be overwhelming with too many features,especially for new users.also,it can be a bit slow when handling large boards or many participants,which affects the flow of collaboration.sometimes lack in support. Review collected by and hosted on G2.com.

ajay y.
AY
Jr. QA Engineer
Mid-Market (51-1000 emp.)
"Easy to use and helps teams share Ideas."
What do you like best about Mural?

I like that the mural makes it easy for the whole team to share ideas and collaborate visually. The templates and sticky notes help organize thoughts and make meetings more engaging. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes Mural can be a bit slow when the board is large, and it's harder to use on small screens or mobile devices. Other than that, it works really well. Review collected by and hosted on G2.com.

HT
Howard Tiersky
Small-Business (50 or fewer emp.)
"Empowers Agile Teams with Intuitive Design and Versatile Templates"
What do you like best about Mural?

I appreciate how it helps sharpen visual thinking and supports agile methodology. The platform is very user-friendly and offers a broad selection of templates, which really speeds up any project. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. Review collected by and hosted on G2.com.

Fonsie F.
FF
Creative project manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perfect for organizing brainstorming sessions"
What do you like best about Mural?

One thing I really love about Mural is how it facilitates and smooths the collaboration between many teams, they can be anywhere. I mainly use it for brainstorm and writing out maps of the idea but it has been a great tool for visualizing the complex concepts. I can work with tools such as Slack and Microsoft Teams, because it really well integrates and it’s easy for me to share and communicate with my team in real time. It’s also a big time saving with the templates! Review collected by and hosted on G2.com.

What do you dislike about Mural?

In some ways, Mural can be a little too feature rich of its own. The UI is great for frequent users but I've noticed that the new users might find it a bit difficult starting from where. Additionally, it can also lag a little when people are all editing at the same time, making collaborative sessions most fluid than I’d like. Overall, these are nuisances, but nuisances that should be observed nonetheless. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Mural.

Free

Free

Team+

Starting at $9.99
Per Month

Business

Starting at $17.99
Per Month
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Mural Features
Drawing
Marker Colors
Mind Mapping
Voting
Commenting
Sharing
In-Browser
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Mural