Mural Reviews & Product Details

Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth.

Product Website

Seller

Mural

Discussions

Mural Community

Languages Supported

English

Overview by

Christina Bottis

Pricing

Pricing provided by Mural.

Free

View More Pricing Information

Mural Integrations

(15)

Verified by Mural

Mural Media

Build integrated strategic plans across teams, creating space for creativity and innovation while also committing to real business outcomes.

Mural Demo - Intelligent, collaborative sales

Build a holistic view of prospective clients: key stakeholders, customer strategy, industry trends & more, helping you close deals faster.

Energizers and icebreakers help your team feel connected and open-minded so they can tackle big problems.

Honest retrospectives help your team get better and happier over time.

Mural Demo - Classify sentiment with Mural AI

Use Mural AI to categorize sticky note text by its emotional context to quickly gauge how people are feeling.

Mural Demo - Clustering information for faster insight

Automatically cluster sticky notes by topic with Mural AI – and rearrange by new criteria in an instant.

Welcome to Mural

Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation

Mural + Microsoft = async and hybrid dream team

Get to the good stuff faster with Mural AI

Talking Methods: Ashley Welch on design thinking in Sales

Official Downloads

(5)

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Mural Overview: Make it a mural, not a meeting

Mural + LUMA System

Mural AI Data Usage and Policies

G2 reviews are authentic and verified.

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Ravikiran D.

Senior Project Manager

Enterprise (> 1000 emp.)

2/12/2026

"Mural’s Infinite Canvas and Intuitive UI Make Brainstorming Limitless"

5/5

What do you like best about Mural?

The best thing about mural i love is infinite canvas feature which makes our brainstoroming limitless and borderless, also its intuitive User interface is something which i love the most about mural . Review collected by and hosted on G2.com.

What do you dislike about Mural?

I dont feel that there is something wrong with Mural it is one of my favorite software for our retros. and i feel the support and the integrations are also very well. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural is helping us in conducting good brainstorming sessions, as well as it is helping us in a very good retrospective of our sprints which is ultimately helping us to figure out what went well and what can be improved from our sprint failures if any, secondly we are using it to track our deliverables of our projects which also gives us confidence how our teams are performing real-time. Review collected by and hosted on G2.com.

Edward C.

Chief Executive Officer

Mid-Market (51-1000 emp.)

2/17/2026

"Simple, Organized, and AI-Powered—A Joy to Use"

5/5

What do you like best about Mural?

The user interface is simple, clear, and easy to use. I like being able to add important documents and then access them quickly whenever I need them. I also enjoy the built-in templates, the overall ease of use, and the organized structure. Above all, I appreciate the AI features, which provide information and ideas that neither I nor our team might have considered. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Honestly, I love everything about it. I really don’t have anything bad to say: it’s easy to use, the support team is very attentive, and overall it’s a very practical tool. We haven’t run into any problems so far, and on the occasions when we’ve contacted customer service, they’ve been relatively responsive. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Its interactive, instantaneous nature is its biggest advantage. It lets me compile to-do lists, jot down ideas, plan ahead, and organize everything I have going on as the managing director of a company. We can also build an entire project by bringing together everyone’s ideas and working simultaneously, which makes the whole process genuinely efficient for both organization and creation. Review collected by and hosted on G2.com.

Alfred P.

Customer Service Manager

Mid-Market (51-1000 emp.)

2/10/2026

"Incredible Visual Collaboration with Powerful, Easy Project Management"

5/5

What do you like best about Mural?

This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really appreciate its strong project management features, along with how user-friendly and customizable it is, and how quickly it becomes easy to understand. I also like that content can be implemented creatively, then exported without hassle and shared in a photo-formatted format. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I have nothing negative to say. We find it easy to manage projects from start to finish, and I have no regrets. I haven’t had any problems during the time I’ve used this platform; the overall experience has been truly incredible and feels perfectly tailored to our needs. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

I use it for coaching, training, change workshops, and one-on-one sessions to develop a clearer shared overview. It helps break down subtasks, and team managers can easily track and monitor projects. The available templates also support collaborative work, and the platform is constantly evolving, which makes it increasingly user-friendly and flexible. Review collected by and hosted on G2.com.

Hilel S.

Production Manager

Mid-Market (51-1000 emp.)

2/19/2026

"A Structured, Visual Planning Hub for Remote Team Collaboration"

5/5

What do you like best about Mural?

What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, especially when I’m working remotely. The drag-and-drop interface helps streamline how I organize workflows, and being able to keep all projects on a single page makes it much easier for the whole team to stay organized. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It’s become my daily hub for team planning and development. I honestly don’t have anything negative to say about it. I especially love that it works like a big digital wall—similar to the whiteboard in our office—but it’s accessible right from my computer. Review collected by and hosted on G2.com.

Karolina M.

Project manager

Sporting Goods

Enterprise (> 1000 emp.)

2/3/2026

Guest users or non-business users of the software, not included in G2 scores.

"Mural Makes Roadmaps & Workshops Fast with Ready-Made Templates"

5/5

What do you like best about Mural?

Mural is a great tool for roadmaps, timelines, and similar planning needs. I also use it when facilitating workshops or running courses. It offers many ready-made templates, which helps me save a lot of time and get started quickly. I choose Mural quite frequently because it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mural?

You can only have three Murals at no cost. If you want to collaborate with your team, you’ll need to upgrade your plan. Review collected by and hosted on G2.com.

Lorenzo A.

Finance Manager

Mid-Market (51-1000 emp.)

9/16/2025

"Robust online whiteboard tools for virtual meeting"

4.5/5

What do you like best about Mural?

Quick to access, work on cloud platform which need no software installation to implement, any devices with web-browser can open the platform. Complete whiteboard tools to draw, add graph, sharing data and unlimited canvas size for meeting participant to collaborate and edit the canvas. Endless integration connection with various software, especially with Jira for brainstorming session. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Slow response from customer support, 3-4 working days reply is the norm, need a faster response when the software is acting-up and showing error. Using it as everyday software can be a problem if the problem is not solve immediately. No access for offline usage as the platform only work on cloud service. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural help teams of hybrid worker to collaborate on brain storming session to discuss on idea and managing the idea until it become a reality. Easy integration allow users to use it at every meeting setting, even on a physical meeting, Mural can be really helpful as a visual collaboration platform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

10/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"Intuitive Collaboration, But Large Boards Can Get Cluttered"

4/5

What do you like best about Mural?

What I like best about Mural is how intuitive and visually engaging it makes team collaboration. It’s easy to map out ideas, structure projects, and align on next steps, even with distributed teams. The templates, sticky notes, and real-time editing features make brainstorming and planning sessions highly productive and interactive. It truly helps keep everyone aligned and creative, no matter where they’re working from. Review collected by and hosted on G2.com.

What do you dislike about Mural?

What I dislike about Mural is that it can occasionally feel cluttered when working on larger boards with multiple collaborators. Navigation and organization can get tricky without clear structure, and performance sometimes slows down when too many elements are on a canvas. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural is helping solve the challenge of remote and hybrid collaboration by providing a shared visual space where teams can brainstorm, plan, and align in real time. It bridges the gap between in-person and virtual meetings, making it easier for everyone to contribute and stay engaged no matter where they’re located. As an account manager, this has made it much easier to capture client and internal feedback, keep projects moving forward efficiently, and ensure all voices are heard during strategy sessions. It’s helped us accelerate decision-making and maintain creative momentum across campaigns. Review collected by and hosted on G2.com.

Avni G.

Cloud Engineer 3

Enterprise (> 1000 emp.)

8/20/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great Tool for Collaboration and Brainstorming"

4.5/5

What do you like best about Mural?

I like how easy it is to collaborate with my team in real time. The digital whiteboard makes brainstorming and planning more interactive, and the templates save a lot of time. It’s very helpful for remote teamwork and keeping everyone engaged. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the board can get cluttered when there are too many notes, and it takes a moment to organize. Also, it can feel a little heavy on slower internet, but overall it works really well. Review collected by and hosted on G2.com.

What problems is Mural solving and how is that benefiting you?

Mural helps solve the challenge of collaborating with team members who are in different locations. It provides a shared space where we can brainstorm, plan, and organize ideas together in real time. This makes meetings more interactive, reduces confusion, and helps us reach decisions faster. It keeps everyone engaged and aligned, even when working remotely. Review collected by and hosted on G2.com.

Patrick F.

Regional learning and development team lead

Mid-Market (51-1000 emp.)

8/2/2025

"Focused and targeted"

4.5/5

What do you like best about Mural?

Enables a good use of colourful and focused notes to summarise the discussion and acts well as a presenter aid.

The overall effect is definitely productive that it shows all aspects of the work or discussion in overview and targeted to individual statements. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Take time to get used to the software and would be great to have a simple step by step tag along guide to support working…eg.staged guide to do this then do that then this then that ……this hand held guide would support those wanting to get used to mural quickly as well as those not dues to aids such as this. Review collected by and hosted on G2.com.

Hemant R.

quality assurance

Mid-Market (51-1000 emp.)

10/14/2025

"More then a whiteboard - our team's digital collaboration hub"

4.5/5

What do you like best about Mural?

The pre-built templates for everything from sprint planning to retrospectives are a lifesaver. They provide just the right structure we need to turn effective workshops without spending hours setting up, saving us tremendous time. Review collected by and hosted on G2.com.

What do you dislike about Mural?

When a murul becomes very large, with hundreds of sticky notes and objects. It can sometimes start to feel a bit slow or laggy, especially on older computers or with a slower internet connection. Review collected by and hosted on G2.com.