# Crazy Egg vs Lucky Orange Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Crazy Egg offers a wealth of features for its price point, making it a strong contender for those looking for customization and testing capabilities. Users appreciate the intuitive setup for heatmaps and split tests, which allows for better data collection compared to other platforms.
- **Users say** that Lucky Orange excels in its session playback feature, which allows them to watch user interactions like a video. This capability transforms complex data into clear visuals, helping teams quickly identify what captures user attention and how they navigate the site.
- **Reviewers mention** that while Crazy Egg is praised for its ease of use, Lucky Orange slightly edges it out with a more streamlined setup process. Users have highlighted how quickly they can get started with Lucky Orange, which is particularly beneficial for small businesses looking to implement analytics without a steep learning curve.
- **According to verified reviews** , Lucky Orange's customer support is frequently highlighted as a standout feature, with users noting the quality and responsiveness of assistance. In contrast, Crazy Egg's support has received mixed feedback, indicating that users may face challenges when seeking help.
- **Users appreciate** Crazy Egg's focus on essential web analytics, with many finding it a suitable alternative to more complex tools like GA4. This simplicity is a significant draw for users who want to avoid unnecessary complexity while still gaining valuable insights.
- **Reviewers highlight** that Lucky Orange's ability to filter session recordings based on specific criteria, such as landing pages and traffic sources, provides a more tailored analysis experience. This feature is particularly useful for teams looking to optimize their marketing efforts based on user behavior.



| | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 128 | 382 | 
| **Largest Market Segment** | Mid-Market (44.3% of reviews) | Small-Business (84.5% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | $0.00 Per Month | 

---
## Top Pros & Cons

### Crazy Egg

Pros:
- Ease of Use (12 reviews)
- Heatmaps (8 reviews)

Cons:
- Limitations (4 reviews)
- Limited Features (4 reviews)

### Lucky Orange

Pros:
- Insights (39 reviews)
- Session Replay (35 reviews)

Cons:
- Recording Issues (14 reviews)
- Expensive (12 reviews)

---
## Ratings Comparison
| Rating | Crazy Egg | Lucky Orange | 
|---|---|---|
  | **Meets Requirements** | 8.3 (108 reviews) | 8.8 (331 reviews) | 
  | **Ease of Use** | 8.7 (113 reviews) | 8.9 (337 reviews) | 
  | **Ease of Setup** | 8.6 (64 reviews) | 9.2 (268 reviews) | 
  | **Ease of Admin** | 8.6 (53 reviews) | 9.2 (174 reviews) | 
  | **Quality of Support** | 7.8 (78 reviews) | 9.1 (269 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (46 reviews) | 9.2 (164 reviews) | 
  | **Product Direction (% positive)** | 6.9 (109 reviews) | 9.0 (326 reviews) | 

---
## Pricing

### Crazy Egg

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 Per Month

Description: 5,000 tracked pageviews per month

Key Features:
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage

[Browse all 4 editions](https://www.g2.com/products/crazy-egg/pricing)

#### Free Trial

Yes

### Lucky Orange

#### Entry-Level Pricing

Plan: Free

Price: $0.00 Per Month

Description: Full access to get started

Key Features:
- 100 monthly sessions
- 1 website
- Unlimited team members

[Browse all 8 editions](https://www.g2.com/products/lucky-orange/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.8/10 | 63 |
| **Lucky Orange** | 8.0/10 | 134 |

#### Metrics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.8 (108 reviews) | 
| **Engagement** | Not enough data | 8.7 (106 reviews) | 
| **Entry and Exit Pages** | Not enough data | 8.7 (106 reviews) | 
| **Standard Event Tracking** | Not enough data | 8.8 (104 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.0 (91 reviews) | 
| **Retention** | Not enough data | 7.8 (56 reviews) | 
| **Return** | Not enough data | 7.8 (47 reviews) | 
| **Conversions** | Not enough data | 8.3 (96 reviews) | 
| **Funnels** | Not enough data | 8.2 (93 reviews) | 

#### Reporting

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 9.1 (107 reviews) | 
| **Trending** | Not enough data | 8.5 (90 reviews) | 
| **Retroactive Reporting** | Not enough data | Feature Not Available | 
| **Segmentation** | Not enough data | 8.2 (92 reviews) | 
| **Mobile Reporting** | Not enough data | 8.0 (89 reviews) | 
| **Unification Across Devices** | Not enough data | 8.1 (85 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (91 reviews) | 

#### Other

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **User Data** | Not enough data | 8.0 (91 reviews) | 
| **Site Search Reporting** | Not enough data | Feature Not Available | 
| **Load Time Monitoring** | Not enough data | 7.6 (47 reviews) | 
| **Campaign Tracking** | Not enough data | 7.6 (83 reviews) | 
| **E-Commerce** | Not enough data | 7.7 (86 reviews) | 
| **Promotional Messages** | Not enough data | 7.4 (78 reviews) | 
| **Administration Alerts** | Not enough data | Feature Not Available | 

#### Agentic AI - Digital Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | 5.5 (7 reviews) | 
| **Decision Making** | Not enough data | 6.0 (8 reviews) | 

#### Administration

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **API / Integrations** | 6.7 (24 reviews) | 8.1 (88 reviews) | 
| **QA Testing** | 7.7 (21 reviews) | Feature Not Available | 
| **Performance and Reliability** | 8.6 (44 reviews) | 8.5 (104 reviews) | 
| **User, Role, and Access Management** | 9.0 (42 reviews) | 8.5 (100 reviews) | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Content Creation

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Optimization

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Publish Scheduling** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Editorial Calendar** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.6/10 | 30 |
| **Lucky Orange** | 7.9/10 | 163 |

#### User Behavior

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Click Tracking** | 8.6 (27 reviews) ✓ Verified | 8.9 (150 reviews) ✓ Verified | 
| **Mouse Movement ** | 8.3 (22 reviews) ✓ Verified | 8.6 (141 reviews) ✓ Verified | 
| **Frustration Tracking** | 7.8 (19 reviews) ✓ Verified | 8.3 (131 reviews) ✓ Verified | 

#### A/B Testing 

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Error and Bug Tracking** | 7.3 (14 reviews) ✓ Verified | 7.4 (121 reviews) ✓ Verified | 
| **Split URL Testing** | 8.0 (14 reviews) | 6.5 (64 reviews) | 
| **Data Analysis** | 7.8 (17 reviews) ✓ Verified | 8.0 (60 reviews) | 
| **Notes** | 7.1 (12 reviews) ✓ Verified | 7.8 (115 reviews) ✓ Verified | 

#### Visitor Information

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **User Identification** | 7.1 (13 reviews) | 7.8 (137 reviews) ✓ Verified | 
| **Search Box** | 6.8 (17 reviews) | 7.8 (115 reviews) | 

#### Agentic AI - Session Replay

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | 

### WYSIWYG Editors

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Customizations

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Responsive Design** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Content

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Page Preview** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Iteration Management** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Plugins and integrations** | Not enough data | Not enough data | 
| **Cross-platform support** | Not enough data | Not enough data | 
| **Cross-Browser Suppoer** | Not enough data | Not enough data | 
| **Collaborative editing** | Not enough data | Not enough data | 
| **Database Support** | Not enough data | Not enough data | 
| **Compatibility Testing** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Agentic AI - WYSIWYG Editors

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Graphical User Interface** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Integrated Development Environment** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Custom Development** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Visual Modeling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | 8.6/10 | 72 |

#### Product Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | Feature Not Available | 
| **User-Level Analytics** | Not enough data | 8.8 (56 reviews) | 
| **Segmentation** | Not enough data | 8.0 (44 reviews) | 
| **Funnels** | Not enough data | 8.3 (51 reviews) | 
| **Alerts** | Not enough data | 7.7 (42 reviews) | 
| **Multi-Product Analytics** | Not enough data | Feature Not Available | 
| **User Scoring** | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | 7.7 (42 reviews) | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | 10.0 (14 reviews) | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | 9.2 (8 reviews) | 

#### Platform Infrastructure - Product Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 9.0 (5 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cohort Analysis** | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Interactive Reports** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | 7.1/10 | 44 |

#### Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Reports** | Not enough data | 8.5 (25 reviews) | 
| **Dashboard** | Not enough data | 8.3 (42 reviews) | 
| **Web Analytics** | Not enough data | 8.6 (44 reviews) | 
| **Campaign Tracking** | Not enough data | 7.6 (41 reviews) | 
| **Customer Demographics** | Not enough data | 7.4 (41 reviews) | 
| **Predictive Analytics** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Data Storage** | Not enough data | 7.4 (40 reviews) | 
| **A/B Testing** | Not enough data | 7.1 (40 reviews) | 
| **Integrations** | Not enough data | 7.8 (40 reviews) | 

#### Generative AI

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.0 (30 reviews) | 

#### Agentic AI - E-Commerce Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.5 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 5.5 (13 reviews) | 
| **Decision Making** | Not enough data | 6.8 (14 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Design and Customization

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | Not enough data | 
| **Pop-Up Types** | Not enough data | Not enough data | 
| **No-Code Customization** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 

#### Campaigns

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Targeting** | Not enough data | Not enough data | 
| **Triggered Campaigns** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Integrations

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | Not enough data | 
| **WCM Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Social Media Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Vulnerability Scanner

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Survey Management

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Question Branching** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 7.7/10 | 5 |
| **Lucky Orange** | N/A | N/A |

#### Computing

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **WYSIWYG** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | 
| **Split Testing** | 7.7 (5 reviews) | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | 
| **AI Assisted Testing** | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | 
| **Multivariate Testing** | Not enough data | Not enough data | 

#### Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Visual Editor** | Not enough data | Not enough data | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | 8.6/10 | 58 |
| **Lucky Orange** | 7.8/10 | 150 |

#### Agentic AI - Heatmap Tools

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | 6.0 (15 reviews) | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | 6.0 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.4 (15 reviews) | 
| **Decision Making** | Not enough data | 6.3 (17 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Analysis

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Conversion Opportunities** | 8.3 (39 reviews) | 8.7 (123 reviews) | 
| **Side-By-Side Analysis** | 8.6 (41 reviews) | 8.4 (121 reviews) | 
| **Mobile Device Analysis** | 8.4 (39 reviews) | 8.3 (131 reviews) | 
| **Data Quantification** | 8.1 (39 reviews) | 8.2 (126 reviews) | 
| **Webpage Element Analysis** | 8.5 (41 reviews) | 8.5 (132 reviews) | 
| **Funnel Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Heat Maps** | 9.6 (51 reviews) | 9.2 (146 reviews) | 
| **Session Replays** | 8.8 (43 reviews) | 8.8 (148 reviews) | 
| **Monitoring** | 8.8 (39 reviews) | 9.0 (139 reviews) | 
| **Data Segmentation** | 8.5 (34 reviews) | 8.4 (122 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Scroll Maps** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **Floor Plans & Maps** | Not enough data | Not enough data | 
| **Hover Maps** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Customer Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Image Overlay** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Embeddable Widget** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Hierarchical Mapping** | Not enough data | Not enough data | 
| **Radial Mapping** | Not enough data | Not enough data | 
| **For Science** | Not enough data | Not enough data | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Screen Activity Recording** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Form Analytics** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Behavioral Analytics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Element Analytics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Territorial Mapping** | Not enough data | Not enough data | 
| **Embeddable** | Not enough data | Not enough data | 

### Content Analytics

| Product | Score | Reviews |
|---|---|---|
| **Crazy Egg** | N/A | N/A |
| **Lucky Orange** | N/A | N/A |

#### Tools

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Contact Collection** | Not enough data | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 

#### Metrics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Entry and Exit Pages** | Not enough data | Not enough data | 
| **Sessions** | Not enough data | Not enough data | 
| **Engagement** | Not enough data | Not enough data | 
| **Return** | Not enough data | Not enough data | 
| **Conversions** | Not enough data | Not enough data | 
| **Search Rank** | Not enough data | Not enough data | 

#### Agentic AI - Content Analytics

| Feature | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

**Unique to Crazy Egg (5):** [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Content Analytics Software](https://www.g2.com/categories/content-analytics), [Survey Software](https://www.g2.com/categories/survey), [WYSIWYG Editors](https://www.g2.com/categories/wysiwyg-editors)

**Unique to Lucky Orange (2):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Crazy Egg | Lucky Orange | 
|---|---|---|
| **Small-Business** | 42.6% | 84.5% | 
| **Mid-Market** | 44.3% | 13.1% | 
| **Enterprise** | 13.1% | 2.5% | 

### By Industry

#### Crazy Egg

- **Marketing and Advertising:** 23.4%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 8.1%
- **Internet:** 8.1%
- **Higher Education:** 4.8%
- **Health, Wellness and Fitness:** 4.0%
- **Retail:** 3.2%
- **Automotive:** 3.2%
- **Online Media:** 2.4%
- **Consumer Goods:** 2.4%
- **Other:** 31.5%

#### Lucky Orange

- **Retail:** 14.5%
- **Marketing and Advertising:** 8.1%
- **Apparel & Fashion:** 6.1%
- **Consumer Goods:** 5.3%
- **Computer Software:** 5.3%
- **Health, Wellness and Fitness:** 3.9%
- **Financial Services:** 3.1%
- **Food & Beverages:** 2.8%
- **Luxury Goods & Jewelry:** 2.8%
- **Information Technology and Services:** 2.5%
- **Other:** 45.7%

---
## Alternatives

### Alternatives to Crazy Egg

- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1052 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6863 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (640 reviews)
- [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) — 4.4/5 stars (929 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) — 4.3/5 stars (386 reviews)

### Alternatives to Lucky Orange

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1052 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (640 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2403 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2977 reviews)

---
## Top Discussions

### Crazy Egg

- Title: [Will Crazy Egg slow down my website?](https://www.g2.com/discussions/will-crazy-egg-slow-down-my-website) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Nope! The Crazy Egg Javascript is asynchronous, so it won’t slow down site speed or performance for your visitors or customers."
- Title: [How hard is it to get started using Crazy Egg Software?](https://www.g2.com/discussions/how-hard-is-it-to-get-started-using-crazy-egg-software) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "All you have to do is add the Crazy Egg snippet to your site, and then you can start running reports and watching visitor recordings/session replays. We've..."
- Title: [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris,

Thanks for the question.  Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)..."
- Title: [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lydia, 

A member of our success team will reach out to you shortly to help you resolve any issues that you're experiencing. Thank you for letting us know!"
- Title: [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Simple: Just upgrade your plan in your account profile (https://app.crazyegg.com/account/profile) OR shoot us an email (https://help.crazyegg.com/contact)"

### Lucky Orange

- Title: [Does lucky orange slow down your site?](https://www.g2.com/discussions/does-lucky-orange-slow-down-your-site) — 3 comments
  > **Top comment:** "It does slow down my site a bit."
- Title: [Is lucky orange safe?](https://www.g2.com/discussions/is-lucky-orange-safe) — 2 comments *(includes official response)*
  > **Top comment:** "Yes! Lucky Orange is safe for you and your visitors. We are compliant with GDPR and CCPA, and we offer privacy and security features out of the box. This..."
- Title: [Is there a mobile app?](https://www.g2.com/discussions/lucky-orange-is-there-a-mobile-app) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "This is a great suggestion, and I’ve shared it with our development team. In the meantime, have you tried our new app? We released a new and improved Lucky..."
- Title: [What is lucky orange used for?](https://www.g2.com/discussions/what-is-lucky-orange-used-for) — 2 comments
  > **Top comment:** "Understanding user behavior particularly for CRO purposes."
- Title: [How do I get rid of Lucky Orange?](https://www.g2.com/discussions/how-do-i-get-rid-of-lucky-orange) — 1 comment *(includes official response)*
  > **Top comment:** "Here are directions to cancel your account or move to a free plan: https://help-preview.luckyorange.com/article/297-how-to-cancel-your-plan

Once canceled,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/crazy-egg-vs-lucky-orange)