1. [Home](https://www.g2.com/) 2. ... 3. [Product Analytics Software](https://www.g2.com/categories/product-analytics) 4. [Lucky Orange Discussions](https://www.g2.com/products/lucky-orange/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_39a29cd2072eb64f285afe0cbc1872fe/lucky-orange.png "Product Avatar Image") ![Reward for good Lucky Orange reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/26932/medal.svg "Reward for good Lucky Orange reviews") ](/products/lucky-orange/reviews) [ Lucky Orange ](/products/lucky-orange/reviews) (382)4.6/5 Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize your website. Making sense of your website analytics has never been easier thanks to Lucky Orange’s Discovery AI. You don’t have to spend weeks figuring out how to use a new website analytics platform. Simply start asking Discovery questions about your website performance, such as which traffic source drives the most conversions, what pages have the highest visitor frustration or what do customers who don’t convert have in common. Discovery will give you answers to all of these questions and more based on actual visitor interactions with your website. It will guide you to different tools inside Lucky Orange, like dynamic heatmaps, session recordings, funnels and more, where you can see examples of these visitor interactions for yourself. This software is particularly beneficial for website owners, agencies, digital marketers, and e-commerce businesses seeking to improve their conversion rates. With over half a million websites utilizing its features, Lucky Orange serves a diverse audience, from digital agencies to small startups to large enterprises. Lucky Orange is a Shopify Plus certified partner and offers 1-click installation through Shopify It’s also available on the BigCommerce, Wordpress and Square marketplaces. The platform is designed to address specific use cases, such as analyzing user behavior, reducing cart abandonment, and optimizing website performance.One of the standout features of Lucky Orange is its Session Recordings and Dynamic Heatmaps, which allow users to visualize how visitors interact with their website. By tracking clicks, scrolls, and taps, users can pinpoint obstacles that may hinder conversions. The Optimizable Segments feature enables businesses to focus on individual visitor journeys, providing insights into the experiences of frustrated or confused users. A newly added Optimizable Segment for AI Referrals lets you quickly find sessions where visitors came to your site from popular AI search engines like Google Gemini, OpenAI's ChatGPT, Perplexity, Claude and Microsoft Co-Pilot. Additionally, Dynamic Heatmaps offer a broader perspective on overall engagement, helping businesses understand which elements attract attention and which do not. The Scroll Heatmap feature further assists in determining whether visitors are scrolling down far enough to encounter key calls to action. To combat cart abandonment, Lucky Orange integrates Surveys, Announcements and Live Chat functionality, allowing businesses to engage with visitors in real-time. If a visitor appears to be struggling, the Live Chat feature enables immediate assistance, potentially guiding them toward a purchase. The Announcements tool enhances this capability by allowing users to create pop-ups for upsell opportunities, discounts, or product reviews, fostering a more interactive shopping experience. Users can also survey customers to learn first-hand the reasons keeping them from converting. Furthermore, the Page Insights feature provides critical performance metrics for each page on a website. By highlighting visitor frustration events and user engagement levels, businesses can quickly identify bottlenecks in user experience. The activity snapshot includes essential statistics such as bounces, unique visitors, and form submissions, enabling users to compare performance over various timeframes. This comprehensive data empowers businesses to make informed decisions and implement targeted strategies for improvement. Show More * * * ### 46 Discussions ### 48 Participants ### 73.0 Nps Score Already have Lucky Orange? ### All Lucky Orange Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do I get rid of Lucky Orange? ](/discussions/how-do-i-get-rid-of-lucky-orange) How do I get rid of Lucky Orange? [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Is lucky orange safe? ](/discussions/is-lucky-orange-safe) Is lucky orange safe? [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Does lucky orange slow down your site? ](/discussions/does-lucky-orange-slow-down-your-site) Does lucky orange slow down your site? [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * \<0\>0\>Upvotes * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is lucky orange used for? ](/discussions/what-is-lucky-orange-used-for) What is lucky orange used for? [ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Support T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Support T.") ST Loading... [Support T.](https://www.g2.com/users/89a6f2c6-1a3a-4ca1-9f36-c5757d360d1f "Support T.") • over 4 years ago Owner Owner More Options - [ # Is there a mobile app? ](/discussions/lucky-orange-is-there-a-mobile-app) I think Mobile app that will allow to reply to chat messages from mobile is missing. [ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/lucky-orange/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/ab2bdc88f9f8d27207ed426e7dfc580f/lucky-orange.svg "Product Avatar Image") ### Have you used Lucky Orange before? Answer a few questions to help the Lucky Orange community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%3Fsmall_ask%3Dlucky-orange) No ## Top Contributors in Lucky Orange 1 BF Loading... ### [Bradley F.](https://www.g2.com/users/592cfc41-f23e-43dd-b505-62ac4f3a8cfa "Bradley F.") Director 4 pts 2 ![Caldon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caldon P.") CP Loading... ### [Caldon P.](https://www.g2.com/users/2a1c9985-58f8-44e2-bde3-da0743166532 "Caldon P.") Marketing Technology Manager 1 pt