1. [Home](https://www.g2.com/) 2. ... 3. [Session Replay Software](https://www.g2.com/categories/session-replay) 4. [Lucky Orange Discussions](https://www.g2.com/products/lucky-orange/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_46b4c36bd721dea100c35f057f78b338/lucky-orange.png "Product Avatar Image") ![Reward for good Lucky Orange reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/26932/medal.svg "Reward for good Lucky Orange reviews") ](/products/lucky-orange/reviews) [ Lucky Orange ](/products/lucky-orange/reviews) (389)4.6/5 Lucky Orange combines website analytics, visitor feedback and AI-powered analysis to help businesses understand visitor behavior and identify opportunities to improve conversions. Its suite of tools includes Dynamic Heatmaps, Session Recordings, Conversion Funnels and Discovery AI, an analytics assistant that answers questions about your website in plain language. Ask Discovery which traffic sources bring visitors who convert, which pages have the most visitor frustration or what non-converting visitors have in common. Discovery analyzes actual visitor interactions and provides written findings, guiding you to relevant heatmaps, session recordings and other tools so you can investigate the behavior behind the insights. Discovery Visualize brings those findings to life with supporting charts, graphs and lists. Written analysis and visualizations work together to help you explore trends, compare visitor groups and decide what to investigate next. Use the Visualize workspace to review conversion performance over time, compare mobile and desktop engagement or prepare findings for a team meeting or client presentation. Rearrange or archive visual cards, download the workspace and ask follow-up questions to explore a specific card in more detail. Built for website owners, digital marketers, ecommerce teams and agencies, Lucky Orange supports workflows ranging from investigating landing page performance to understanding cart abandonment and reporting on client results. Trusted by more than 500,000 websites worldwide, it offers integrations and installation options for platforms including Shopify, Shopify Plus, BigCommerce, WordPress and Square. Understand visitor behavior with Session Recordings and Dynamic Heatmaps Session Recordings let you watch individual visitor journeys to understand how people navigate your website, where they hesitate and what obstacles they encounter. Optimizable Segments help you find sessions with behaviors worth investigating, including signs of frustration or confusion. The AI Referrals segment helps you identify visits referred by supported AI platforms, including ChatGPT, Gemini, Perplexity, Claude and Microsoft Copilot. Dynamic Heatmaps reveal where visitors click, tap, move their mouse and scroll, including interactions with dropdown menus and hover content. Explore engagement patterns across visitors and use Scroll Heatmaps to determine whether people reach important content and calls to action. Investigate conversion barriers with Funnels and Form Analytics Conversion Funnels show where visitors drop off between defined steps, such as viewing a product, starting checkout and placing an order. Form Analytics helps you identify obstacles to form completion. Together with recordings and heatmaps, these tools help teams narrow their investigation and prioritize potential improvements. Collect feedback and engage visitors Surveys let you ask visitors directly what they need or what is preventing them from converting. Choose multiple-choice, rating, like/dislike or open-ended questions, and target surveys to relevant visitors. Live Chat helps your team answer questions and assist visitors while they’re on your website. Announcements let you deliver targeted messages, such as promotions, product updates or requests for reviews. These tools complement behavioral analytics with direct feedback and opportunities to address visitor concerns. Evaluate individual pages with Page Insights Page Insights brings traffic, engagement, frustration events and page speed metrics together for each page. Review activity such as bounces, unique visitors and form submissions, compare performance across timeframes and open relevant recordings or heatmaps to investigate further. Lucky Orange helps teams connect performance metrics with the visitor experiences behind them. Discovery AI and Discovery Visualize make those findings easier to explore, explain and share, helping you move from a website question to a more informed decision about what to improve next. Show More * * * ### 52 Discussions ### 54 Participants ### 73.0 Nps Score Already have Lucky Orange? ### All Lucky Orange Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do I get rid of Lucky Orange? ](/discussions/how-do-i-get-rid-of-lucky-orange) How do I get rid of Lucky Orange? [ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) 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[ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) 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[ Session Replay Software ](https://www.g2.com/tags/session-replay-software)[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Product Analytics Software ](https://www.g2.com/tags/product-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) 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[ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Support T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Support T.") ST Loading... [Support T.](https://www.g2.com/users/89a6f2c6-1a3a-4ca1-9f36-c5757d360d1f "Support T.") • over 4 years ago Owner Owner More Options - [ # Is there a mobile app? ](/discussions/lucky-orange-is-there-a-mobile-app) I think Mobile app that will allow to reply to chat messages from mobile is missing. [ Heatmap Tools ](https://www.g2.com/tags/heatmap-tools)[ Session Replay Software ](https://www.g2.com/tags/session-replay-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.&title=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Lucky+Orange+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Lucky+Orange+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%0aAsk+Lucky+Orange+questions+and+get+answers+from+expert+users+in+our+Lucky+Orange+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/lucky-orange/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/04844896b7a85b6198d59cd48e61fd3d/lucky-orange.svg "Product Avatar Image") ### Have you used Lucky Orange before? Answer a few questions to help the Lucky Orange community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Flucky-orange%2Fdiscuss%3Fsmall_ask%3Dlucky-orange) No ## Top Contributors in Lucky Orange 1 BF Loading... ### [Bradley F.](https://www.g2.com/users/592cfc41-f23e-43dd-b505-62ac4f3a8cfa "Bradley F.") Director 4 pts 2 ![Caldon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caldon P.") CP Loading... ### [Caldon P.](https://www.g2.com/users/2a1c9985-58f8-44e2-bde3-da0743166532 "Caldon P.") Marketing Technology Manager 1 pt