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Inriver Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

Inriver Media

Inriver Demo - inriver User Dashboard
The dashboard will display various product readiness metrics.
Inriver Demo - inriver Enrich View
The Enrich module allows you to add, create and manage your product content.
Inriver Demo - inriver Individual Product Overview
From this view users are able to view the individual details associated with a particular product.
Inriver Demo - Merchandising Tab
Our merchandising tab allows you to create a 'click-to-buy' experience by adding hot spots to images.
Inriver Demo - The inriver data optimization loop
The inriver platform is the complete data-driven digital commerce solution that fits into any tech stack. But how does the inriver PIM actually operationalize product-related data and transform it into a profit-driving asset for all internal and external channels? Let’s take a look at how the inr...
Inriver Demo - What leading brands customers say about inriver
who we work with
Play Inriver Video
Accelerating sustainability with data and AI

Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
Play Inriver Video
Accelerating sustainability with data and AI Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
case study, video
Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
Play Inriver Video
case study, video Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
case study, video
Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
Play Inriver Video
case study, video Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
inriver PIM at a glance
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inriver PIM at a glance
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Inriver Reviews (152)

Reviews

Inriver Reviews (152)

4.1
152 reviews

Pros & Cons

Generated from real user reviews
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CJ
Mid-Market (51-1000 emp.)
"A vital tool for our enrichment process"
What do you like best about Inriver?

The flexibility. The system it self is easy to use, and if you have a datamodel that is thoroughly thought through and is created for the future, then you have a system that will help you in your growt. Inriver support and the people that work for Inriver are also very helpfull, and want you to succeed. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

When you have made a massive query and want to sort the result, its not possible in the UX.

There are many minor things that can be improved, but i wish the solution was faster. But with the new features they are working on, I think that will be a thing of the past. Review collected by and hosted on G2.com.

Jiyanda K.
JK
Online Marketing Specialist | Philips Monitors & IT accessories Europe
Mid-Market (51-1000 emp.)
"Very easy to manage, user-friendly, and most importantly, we can trust the system."
What do you like best about Inriver?

We can trust the system; it has a stable connection between different systems. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The Control Center can be modified to be more user-friendly. Right now, it is a bit complicated to work with all the entities, categories, CVLs, etc. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Powerful Product - Requires Professional Services For Setup"
What do you like best about Inriver?

Flexible, powerful data model. The world is our oyster when it comes to adding custom product attributes, intricate entity relations, user workflows, and more.

As a product manager, I value that we can create a "composable" PIM that works with a wide variety of commerce platforms and 3rd party publishers. If we need lots of custom fields, it's easy to create.

It's also simple to update the data model, which is a huge deal compared to most platforms. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The system is a blank slate upon first licensing the product. It requires technical assistance to set up. Either you need to hire an engineer with some experience in house, or (most likely) work with a certified InRiver partner to configure it.

The syndication feature wants to force you into using the InRiver API, AKA "IIF". That sounds great in theory, but it requires training an engineer in this non-transferable skill. Also chains the platform users to depend on InRiver's API, which is a risky call. Review collected by and hosted on G2.com.

JM
Product Information Specialist
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Inriver?

The elastic data model that enables all types of organizations to adapt their own product hierarchy in PIM, and even at a later stage to be able to change the setting without being bound to the first model set up. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The unability to mass-download images (preferably in a zip-file or similar). Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Enterprise (> 1000 emp.)
"In The Netherlands one of the first Rich Client User and love the product"
What do you like best about Inriver?

It's a fast software platform with many option of expanding and connecting to other platforms. Being able to create a tast with a workflow, image processing and so on. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

price, it's quite expensive and it's even more expensive to expand. We use the rich client, we need to switch to the cloud, I Think is the better sollution for the future, but the rich client is fast and had a lot of customisations. Review collected by and hosted on G2.com.

Jim R.
JR
Mid-Market (51-1000 emp.)
"Culture altering journey that blends "Best in Class" product content with expanded customer reach."
What do you like best about Inriver?

Powerful tool that is easy to use and configure for what works for your business. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Prioritization of some basic "out of the box" functionality E - such as the inability to map all entity data to a given syndicaton template. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Small-Business (50 or fewer emp.)
"A modern PIM-system for the global enterprise company"
What do you like best about Inriver?

How modern it feels to use and the abilities we have as users to modify it ourselves. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

It´s very enterprise-focused and it sometimes makes it hard for a smaller company to justify it´s functionality. Review collected by and hosted on G2.com.

KM
Manager, Marketing Analytics
Mid-Market (51-1000 emp.)
"Just what the organization was looking for"
What do you like best about Inriver?

Keeping everything organized and accessible by all necessary parties is a huge plus for us! Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Like all new systems, learning how to navigate to a new program takes a bit of time and always leads to some hesitancy or slow uptake to begin, but it's been overcomable. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market (51-1000 emp.)
"InRiver: A great tool for managing product data"
What do you like best about Inriver?

InRiver has been a fantastic tool for us, it has allowed us to easily manage our product data, easily create new datasheets and contstly keep them updated. I use the tool everyday and it is easy to use and I would recommened it for anyone trying to digitalise their product information. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The only issue I have with the system is the learning curve associated with the system, but when you get your head around it then using it becomes second nature. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Very appreciated, capable and powerful PIM solution, but it comes with a cost."
What do you like best about Inriver?

Very flexible and easy to work with regarding data modeling and implementation. Power functionalities within mass-/bulk updating records, search and querying etc. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Many of the newest features are only available through modules with additional license fees. Overall pricing have gone up lately and are about to hit the threshold for what it's worth considering the competition. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

19 months

Average Discount

9%

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Inriver Features
File Types
User, Role, and Access Management
Collection
Cleansing
Classification
Data Quality
Workflows
Localization
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