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Inriver Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

Inriver Media

Inriver Demo - inriver User Dashboard
The dashboard will display various product readiness metrics.
Inriver Demo - inriver Enrich View
The Enrich module allows you to add, create and manage your product content.
Inriver Demo - inriver Individual Product Overview
From this view users are able to view the individual details associated with a particular product.
Inriver Demo - Merchandising Tab
Our merchandising tab allows you to create a 'click-to-buy' experience by adding hot spots to images.
Inriver Demo - The inriver data optimization loop
The inriver platform is the complete data-driven digital commerce solution that fits into any tech stack. But how does the inriver PIM actually operationalize product-related data and transform it into a profit-driving asset for all internal and external channels? Let’s take a look at how the inr...
Inriver Demo - What leading brands customers say about inriver
who we work with
Play Inriver Video
Accelerating sustainability with data and AI

Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
Play Inriver Video
Accelerating sustainability with data and AI Discover insights from Nexhi Deti, Industry CTO & Sustainability Strategy at Microsoft, on driving digital transformation alongside sustainability goals.
case study, video
Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
Play Inriver Video
case study, video Leading apparel and workwear brand Carhartt needed a new way of working that streamlined their operations and workflows. They turned to inriver.
case study, video
Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
Play Inriver Video
case study, video Global manufacturer Yamaha wanted a single source of truth to support product data needs across a complex affiliate network. They turned to inriver.
inriver PIM at a glance
Play Inriver Video
inriver PIM at a glance
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Inriver Reviews (152)

Reviews

Inriver Reviews (152)

4.1
152 reviews

Pros & Cons

Generated from real user reviews
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MD
Analyst
Enterprise (> 1000 emp.)
"InRiver Empowers Product Data Management"
What do you like best about Inriver?

InRiver allows us to be the source of truth for product data in our company. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The InRiver interface is not very modern. Review collected by and hosted on G2.com.

CV
product content
Small-Business (50 or fewer emp.)
"Great time"
What do you like best about Inriver?

I appreciate how current they keep things, especially with the updated interface for new users. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

I’m interested in learning more about the features that are available, as I feel I’m not making full use of the product’s potential. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business (50 or fewer emp.)
"Flexible Data Model with Robust Out-of-the-Box Features"
What do you like best about Inriver?

Flexible data model. Yet has foundational, out of the box tools & features that are solid & supportive. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

As each instance is customized to your needs, documentation for some specific, granular is not focused on our actual specifics. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Mid-Market (51-1000 emp.)
"Versatile Filtering and Easy Data Management"
What do you like best about Inriver?

Many options for filtering, easy import/export Review collected by and hosted on G2.com.

What do you dislike about Inriver?

It could be little bit hard to understand from the start for a beginner. Review collected by and hosted on G2.com.

David K.
DK
IT PM
Mid-Market (51-1000 emp.)
"Review of PIMpoint 2025/ Inriver"
What do you like best about Inriver?

InRiver put on a fantastic event with PIMpoint 2025. Great speakers, demos and interactions with InRiver, customers and vendors. Very useful for our PIM journey, thank you InRiver! Review collected by and hosted on G2.com.

What do you dislike about Inriver?

There is nothing at this time as we have not implemented yet Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market (51-1000 emp.)
"Reliable and evolving PIM Solution"
What do you like best about Inriver?

I have been using inriver for some time now, and overall, I am very satisfied with the platform. It is a reliable system that is constantly evolving, keeping up with the latest industry trends and developments. One of its key strengths is its flexibility and the ease with which it integrates with other tools, making it a great fit for companies managing complex product data across multiple channels. We use it on a day to day basis and ongoing keep making more of use of the tool The customer support is fine, not needed that much, but when we do, it's satisfacfory. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

While inriver is powerful, it can be complex as well. The platform is actively improving its user-friendliness, particularly for those configuring the PIM, enriching data, and utilizing product information. Review collected by and hosted on G2.com.

Shelby K.
SK
Sales Director
Small-Business (50 or fewer emp.)
"Fun new developments are coming from inriver!"
What do you like best about Inriver?

Exciting to see where inriver is headed with new features, new UI and AI integration Review collected by and hosted on G2.com.

What do you dislike about Inriver?

Limitations with syndication can be challenging Review collected by and hosted on G2.com.

Response from Anna Sjodahl of Inriver

Thank you for your encouraging feedback, it’s always energizing to hear that our product direction resonates with you! We’re just as excited about the new features, refreshed UI, and AI enhancements being rolled out, and it’s great to know you’re seeing that momentum.

We recognize that syndication can present challenges, and we’re actively working on improvements to better support our customers’ publishing needs.

If you're not already part of our Community, we invite you to join the conversation there, it's the best place to keep up with updates, share feedback, and collaborate with others navigating similar use cases.

Thank you for being part of the journey, we’re glad you’re with us!

Angelica M.
AM
Digital Marketing Analyst
Marketing and Advertising
Enterprise (> 1000 emp.)
"Inriver PIM Feedback"
What do you like best about Inriver?

It is user-friendly and you can have test prod Review collected by and hosted on G2.com.

What do you dislike about Inriver?

It's limited features and integrating system. Review collected by and hosted on G2.com.

Eric R.
ER
Small-Business (50 or fewer emp.)
"Inriver's New UI GAME CHANGER"
What do you like best about Inriver?

Inriver has invested in their UI experience. It is a game changer. Modern layout, Workflow integrations, AI voice of the customer features, and most if all "Look Out Akeneo, There Is New UI in Town!" So proud to be a part of the Inriver Ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Inriver?

The supplier onboarding was clunky, but it looks like they have solved that problem. Review collected by and hosted on G2.com.

Allison R.
AR
Enterprise (> 1000 emp.)
"Leading innovation"
What do you like best about Inriver?

InRiver continues to innovate and lead in the PIM space Review collected by and hosted on G2.com.

What do you dislike about Inriver?

InRiver has so many tools that add value. We have found it difficult at times to keep up and implement all of the tools that add value. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

19 months

Average Discount

9%

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Inriver Features
File Types
User, Role, and Access Management
Collection
Cleansing
Classification
Data Quality
Workflows
Localization
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