Timeline, Health Score, Integrations, Workflow. In general, the tool is great for customer management and monitoring.
The tool really helps to get your everyday work with the customers done. You have a clear overview of every customer-related task within your cockpit which can be clustered/sorted by the due date, health score, priority, and so on.
Reports really help to have a clear overview of your customers, their segmentation, lifecycle, contract situation, and way more.
Within Dashboards, you then can group your reports to answer certain questions. You might have a dashboard that displays current NPS responses, health scores, life cycle, and renewal date. Review collected by and hosted on G2.com.