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[Gainsight Customer Success Discussions](https://www.g2.com/products/gainsight-customer-success/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e09b9bcffc3a8fed744526228ffa81c3/gainsight-customer-success.png "Product Avatar Image") ![Reward for good Gainsight Customer Success reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35775/medal.svg "Reward for good Gainsight Customer Success reviews") ](/products/gainsight-customer-success/reviews) [ Gainsight Customer Success ](/products/gainsight-customer-success/reviews) (1,750)4.5/5 Gainsight Customer Success brings together rich agentic insights, relationship-level intelligence, and a multi-dimensional health scoring to surface risk and expansion opportunities a full quarter earlier, then turns those insights into action through coordinated retention, expansion, and renewal motions across every customer segment, including the long-tail. Designed for enterprise complexity spanning multiple products, hierarchies, and stakeholders, Gainsight supports human-led, digital-led, and agent-led programs, enabling teams to scale outcomes across their entire book of business and deliver Retention-as-a-Service (RaaS). The result is measurable impact and scale, including 50% increased CSM capacity, 15% higher expansion, 95% forecast accuracy, and 20% reduced churn—all backed by a decade of CS expertise and the largest community of CS professionals. Show More * * * ### 34 Discussions ### 46 Participants ### 66.0 Nps Score Already have Gainsight Customer Success? ### All Gainsight Customer Success Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Gainsight used for? ](/discussions/what-is-gainsight-used-for) What is Gainsight used for? [ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Gainsight PX? ](/discussions/gainsight-what-is-gainsight-px) What is Gainsight PX? [ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Who are Gainsight competitors? ](/discussions/who-are-gainsight-competitors) Who are Gainsight competitors? [ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is Gainsight software? ](/discussions/what-is-gainsight-software) What is Gainsight software? [ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Revenue Optimization (CRO) Software ](https://www.g2.com/tags/customer-revenue-optimization-cro-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Revenue Operations & Intelligence (RO&I) Software ](https://www.g2.com/tags/revenue-operations-amp-intelligence-ro-amp-i-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Navaneeth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navaneeth M.") NM Loading... [Navaneeth M.](https://www.g2.com/users/06656b67-d77f-4e15-bb8d-a4462ebd0e40 "Navaneeth M.") • 3 months ago SEO Outreach Specialist SEO Outreach Specialist More Options - [ # What is the most recommended experience management software for large enterprises? ](/discussions/what-is-the-most-recommended-experience-management-software-for-large-enterprises) For large enterprises, experience management is about handling feedback at scale, connecting multiple data sources, and enabling real-time action across teams. While... [Read more](/discussions/what-is-the-most-recommended-experience-management-software-for-large-enterprises) [ Experience Management Software ](https://www.g2.com/tags/experience-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Is your Product not Comaptible with Linux ](/discussions/is-your-product-not-comaptible-with-linux) I am a Linux user and currently having some issues with your Product like sometimes my Screen Freezes when I am Uploading some data [ Revenue Operations Software ](https://www.g2.com/tags/revenue-operations-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Customer Revenue Optimization Software ](https://www.g2.com/tags/customer-revenue-optimization-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Tynan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tynan A.") TA Loading... [Tynan A.](https://www.g2.com/users/c9f50919-1c5c-4da0-8486-1a84813087b4 "Tynan A.") • about 5 years ago Host of the CultureING Podcast | Futurist Thinker on DEI, Client Success & the Employee Experience Host of the CultureING Podcast | Futurist Thinker on DEI, Client Success & the Employee Experience More Options - [ # Is there a way I can have my checked off CTAs in cockpit disappear immediately? ](/discussions/52149-is-there-a-way-i-can-have-my-checked-off-ctas-in-cockpit-disappear-immediately) I want to experience the satisfaction of checking off a CTA and moving on with my reduced workload! [ Revenue Operations Software ](https://www.g2.com/tags/revenue-operations-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software)[ Customer Revenue Optimization Software ](https://www.g2.com/tags/customer-revenue-optimization-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # Has anyone out there integrated Remedy/Helix ITSM with Gainsight ? ](/discussions/43550-has-anyone-out-there-integrated-remedy-helix-itsm-with-gainsight) Particularly interested in hearing about integrations with ITSM tickets and usage/utilisation [ Customer Revenue Optimization Software ](https://www.g2.com/tags/customer-revenue-optimization-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Allen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allen W.") AW Loading... [Allen W.](https://www.g2.com/users/11147624-b40e-4935-b633-4a2dcae5df5e "Allen W.") • over 5 years ago Senior Customer Success Manager at Nuvolo | ServiceNow Senior Customer Success Manager at Nuvolo | ServiceNow More Options - [ # How do I make email chains more reusable and not have to constantly build out outreach programs? ](/discussions/39327-how-do-i-make-email-chains-more-reusable-and-not-have-to-constantly-build-out-outreach-programs) [ Customer Revenue Optimization Software ](https://www.g2.com/tags/customer-revenue-optimization-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # I am extremely interested about the Service Now connector. Do you have any Go Live/available date to share ? ](/discussions/35025-i-am-extremely-interested-about-the-service-now-connector-do-you-have-any-go-live-available-date-to-share) Everything is above I believe ;) [ Customer Revenue Optimization Software ](https://www.g2.com/tags/customer-revenue-optimization-software)[ Experience Management Software ](https://www.g2.com/tags/experience-management-software)[ Customer Success Software ](https://www.g2.com/tags/customer-success-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.&title=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gainsight+Customer+Success+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Gainsight+Customer+Success+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%0aAsk+Gainsight+Customer+Success+questions+and+get+answers+from+expert+users+in+our+Gainsight+Customer+Success+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev‹ Prev - 1 - [2](/products/gainsight-customer-success/discuss?page=2) - [Next ›Next ›](/products/gainsight-customer-success/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/gainsight-customer-success/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/b85529a71df779e1fe2a7192bb891e31/gainsight-customer-success.svg "Product Avatar Image") ### Have you used Gainsight Customer Success before? Answer a few questions to help the Gainsight Customer Success community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgainsight-customer-success%2Fdiscuss%3Fsmall_ask%3Dgainsight-customer-success) No ## Top Contributors in Gainsight Customer Success 1 ![Tynan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tynan A.") TA Loading... ### [Tynan A.](https://www.g2.com/users/c9f50919-1c5c-4da0-8486-1a84813087b4 "Tynan A.") Client Success Manager 1 pt 2 ![Alejandra C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandra C.") AC Loading... ### [Alejandra C.](https://www.g2.com/users/9257a5c2-8fec-4057-bdc5-7d64828c0cc9 "Alejandra C.") Customer Success Manager 1 pt 3 ST Loading... ### [Steven t.](https://www.g2.com/users/1690a68c-7256-4802-92be-c3da87fc454d "Steven t.") csm 1 pt 4 ![Tim E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim E.") TE Loading... ### [Tim E.](https://www.g2.com/users/8aee31d4-a472-49aa-96e7-fa1fc5bd6409 "Tim E.") Worldwide Manager of Customer Success, Resilient 1 pt 5 ![Jess M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess M.") JM Loading... ### [Jess M.](https://www.g2.com/users/0fe03e1a-39c4-463f-a646-2a7b54476aaa "Jess M.") Sr. Manager, Global Client Services 1 pt