CHORUS Reviews & Product Details

Chorus is a good tool for identifying areas in your talk track that need to become more enhanced. It's also a great tool to understand how previous conversations went within past opportunities so you can come to deals with a bit more context than you would have known doing external research. Review collected by and hosted on G2.com.

I personally do not like how the Chorus logo pops up while you're on a call, which informs the client that they are being recorded. I have has a few times where customers will say to turn it off, but I assume this is due to a security/privacy maybe even a legal obligation. Nothing too bad to say about Chorus in general. Review collected by and hosted on G2.com.

Phone call recordings are super helpful. We use them to listen to other teammates that are succeeding in order to learn from their talk tracks and incorporate them into our own versions. Review collected by and hosted on G2.com.

sometimes not all my calls end up being recorded which is frustrating when I have what felt like a really good convo and then when I go back to listen to it I can't find it anywhere. Review collected by and hosted on G2.com.

I like the simplicity of the Chorus.ai tool to record the call, analyze the call, and provide a detailed summary of the overall call. I also like the tools that allow you to grab a snippet of the call easily and be able to share it with other people and colleagues. Review collected by and hosted on G2.com.

I cannot think of any downsides of Chorus.ai. Review collected by and hosted on G2.com.

That it gives me a quick and easy recording Review collected by and hosted on G2.com.

I don't have any complaints so far chorus Review collected by and hosted on G2.com.

the fact that the system automatically starts recording and is unobtrusive. Review collected by and hosted on G2.com.

it could seem a bit "big brother like" but once you get over that, the benefits of being able to listen to your previous calls is fantastic Review collected by and hosted on G2.com.

What's most helpful is not only being able to go back and cut/clip to the best parts but also getting to see the most viewed clips from other team members. I find it allows me to learn more by seeing top bits. Review collected by and hosted on G2.com.

None at this time- I also like that I can search in the transcript. The only flaw I could find is sometimes it takes longer to load- not sure if that is Chorus or on my side. Review collected by and hosted on G2.com.

I love that I can listen to anyone at the company including AEs and fellow SDRs, it really helped when I was first training and creating a talk track and getting confident with objections Review collected by and hosted on G2.com.

Sometimes it doesn't link up so I am not able to listen to a really good call. I don't know if that is Chorus or SalesLoft's fault but it is sometimes not logged Review collected by and hosted on G2.com.

The call review coaching has helped key in on the details. Review collected by and hosted on G2.com.

It's the only one I've used so I don't have anything to base it off of, everything is great so far. Review collected by and hosted on G2.com.

Ease of use, Quickly switch calls of interest Review collected by and hosted on G2.com.

Not a whole lot... Maybe could be organized by team for easier switch between calls/recordings of interest Review collected by and hosted on G2.com.

Chorus is great to share calls internally with directors, and to maintain transparency by sharing calls with prospects, as someone in a sales role. Review collected by and hosted on G2.com.

Would be helpful if transcriptions included speaker name. Review collected by and hosted on G2.com.