# How do you suggest we go about ensuring different groups in the organization collaborate effectively

How should sales, CS, Support, engineering, PS, etc. collaborate in Gainsight or other systems such as SFDC?

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Manager of Customer Success at IBM Resilient
- Net upvotes: 1


## Comments
### Comment 1

We ask the teams to put notes into Timeline, and then use dashboards to show trends.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Sr. Manager, Global Client Services




## Related Product
[Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)

## Related Category
[Customer Success](https://www.g2.com/categories/customer-success)

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