Extole Reviews
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Executive Sponsor in Retail
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
We haven't touched the surface with what we can do with the platform. Our annual reviews are thorough, supported by data and recommendations Review collected by and hosted on G2.com.
What do you dislike?
I would like to have quarterly reviews to make sure we're actioning on the recommendations. I also consider extole a partnership and not just a vendor or platform. I would like to have roadmap brainstorms with the extole team. Review collected by and hosted on G2.com.
UM
User in Marketing and Advertising
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?
I love Extole's interface. Also, their customer support is second to NONE! The care and attention we receive from Extole make my life much easier and who can't use that. The strategy tactics recommended for our Refer-a-Friend programs and Holiday Drop-a-Hint programs have exceeded expectations by far in both ROI and conversions. Truly experts in their field. I would highly recommend working with them. Review collected by and hosted on G2.com.
What do you dislike?
I really have no complaints. The team is amazing and wonderful to work with. Review collected by and hosted on G2.com.
Brian T
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Patience and understanding during the contract negotiations. On point implementation. Real partnership once in-market to better the results. Review collected by and hosted on G2.com.
What do you dislike?
Not a big deal, needed to slightly adjust the reporting. However the Extole team was very responsive and fast to solve. Review collected by and hosted on G2.com.
ER
Executive Sponsor in Retail
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
We began using Extole as a way to increasing our customer base but letting our current base refer others and have both get rewarded for it. Review collected by and hosted on G2.com.
What do you dislike?
I wish we were growing faster and getting better data on the people referred. Still looking to get a better ROI on the cost of the program Review collected by and hosted on G2.com.
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