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BHN Rewards (formerly Rybbon)

By Blackhawk Network

4.5 out of 5 stars

How would you rate your experience with BHN Rewards (formerly Rybbon)?

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BHN Rewards (formerly Rybbon) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

BHN Rewards (formerly Rybbon) Integrations

(1)
Integration information sourced from real user reviews.
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BHN Rewards (formerly Rybbon) Reviews (110)

Reviews

BHN Rewards (formerly Rybbon) Reviews (110)

4.5
110 reviews

Pros & Cons

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Dominick D.
DD
Senior Finance Controller
Mid-Market (51-1000 emp.)
"Rybbon is a solid tool"
What do you like best about BHN Rewards (formerly Rybbon)?

The support and framework are there, sending rewards using Rybbon is simple enough Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

There are more modern and sleeker tools we have since moved on to, Rybbon feels a bit slow and dated compared to newer alternatives Review collected by and hosted on G2.com.

Amy M.
AM
Research Associate
Mid-Market (51-1000 emp.)
"BHN - Best Business Decision We Have Made"
What do you like best about BHN Rewards (formerly Rybbon)?

How easy it is to use, how our company gets a refund from unclaimed rewards, and how it integrates with our survey platform. Customer support is quick to respond. It also has saved so much time. We used to manually send gift cards and the time it took to do that was insane. BHN Rewards has cut our time by 3/4. I could go on and on. It's just a great tool. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

I can't really think of anything I don't like. I would, however like to see more graphic options that could be used on the email the particpants receive. I don't care of the "package" graphic. Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"BHN rewards have helped us give back to our teams easily and efficiently"
What do you like best about BHN Rewards (formerly Rybbon)?

I like that I can provide a gift card to our teams globally which can be very difficult without a platform such as BHN Rewards. I can pick from a variety of cards and currencies. BHN also now allows us to scedule rewards which is very helpful when sending out lunch credits to global teams. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Soemthing I find difficult about BHN is that I have to create a whole seperate campaign each time I send a different amount out. It would be helpful to be able to choose different amounts in the same campaign. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Facilitates the delivery of rewards"
What do you like best about BHN Rewards (formerly Rybbon)?

To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer incentives. BHN Rewards makes it easy to deliver and track these incentives, allows you to set an expiration time for the rewards and recover all of those that were not redeemed. This way, losses are reduced and the ROI of the campaigns is increased. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

There are few integrations with marketing and sales platforms, you have to use Zapier to expand the range of options, and it is an extra cost. I would like to see the BHN Rewards platform expand its catalog of integrations. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Boost your sales by giving a small incentive"
What do you like best about BHN Rewards (formerly Rybbon)?

We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedback, it integrates well with SurveyMonkey and Marketo. Overall, the platform is easy to use and it is possible to track the rewards you give out. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

You can't always be giving out incentives, so their use is limited to seasons or not, everything depends on the market you are working in, I would say that is the negative side of this tool. Review collected by and hosted on G2.com.

Ein H.
EH
Account Executive
Mid-Market (51-1000 emp.)
"Just What I Need"
What do you like best about BHN Rewards (formerly Rybbon)?

Because BHN has so many options, it's a one stop shop for some like myself who hates shopping and browsing. You get in, you pick what you want, and send it off - everyone's happy. Simple is always better when shopping and it's hard to beat BHN for what they offer in options, simplicity of use, and aesthetic of site. Additionally, whenever I've had issues with the site, their Customer Support is super simple and doesn't feel too automated. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Personally, I am not a huge shopper so seeing so many options is a bit draining. BUT, that is also a thing I like so that I can keep it fresh every time I use BHN Rewards. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Works well with Qualtrics and great support."
What do you like best about BHN Rewards (formerly Rybbon)?

I love its API connection with Qualtrics. I love that we can reward survey respondents worldwide and their support is very responsive and gets back to me quickly. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Sometimes there is a short lag time for BHN to recognize surveys created in Qualtics, as well as sometimes a short lag time for the link to Qualtrics to work. Review collected by and hosted on G2.com.

AB
Faculty
Enterprise (> 1000 emp.)
"Highly Recommend BHN Rewards"
What do you like best about BHN Rewards (formerly Rybbon)?

It is well respected and trusted, it is easy to use it can be used frequently, it is easy to implement, and it integrates with business outcomes, it has a few cool features, the customer support is okay Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Nothing as such, I haven't found anything to dislike Review collected by and hosted on G2.com.

Zachary L.
ZL
President and CEO
Small-Business (50 or fewer emp.)
"Great way to incentivize individuals for contributions to valuable projects"
What do you like best about BHN Rewards (formerly Rybbon)?

When launching a new marketing campaign we needed a way to incentivize folks in our target market for real industry feedback and this was an excellent way to get digital traffic in the door. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Processing and other fees along the way. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"Great selection of rewards as well as great customer service."
What do you like best about BHN Rewards (formerly Rybbon)?

Any rewards that are not claimed are automatically refunded. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Sometimes it is a bit bothersome to track down the PO I used once I get a refund. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

7%

Perceived Cost

$$$$$

How much does BHN Rewards (formerly Rybbon) cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 6 purchases.

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BHN Rewards (formerly Rybbon) Features
Reward Catalog
Customization
Bulk Ordering
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BHN Rewards (formerly Rybbon)
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