SheerID Reviews & Product Details

I like the fact that SheerID is making it accessible for students to get discounts. It works for a lot of other people, like my friend who's in another university in my country. I think it's the only good solution on the market. It is a very good solution. Review collected by and hosted on G2.com.

I really hate that SheerID doesn't work for me, even though I had a student email. I'm not a US student, and it has never worked; it always does not approve me. It's supposed to give me access to student discounts, but it doesn't solve the problem for me. Some of my friends in other universities in my country have been able to get discounts, but not me. Even when using my student email, it still doesn't work. I wish the user experience were better, so it could more clearly tell what is needed for approval. It would be nice to have warning signs if something isn't going to work or get approved. Review collected by and hosted on G2.com.

What I like best about SheerID is how fast and seamless the identity verification process is. It instantly verifies student, teacher, or military eligibility without requiring complex paperwork. Review collected by and hosted on G2.com.

It is not collaborated with some Indian colleges, which causes others to face problems during verification. Review collected by and hosted on G2.com.

Fast when it works. But, absolutely horrendous support system when things aren't working, sent multiple follow ups, still haven't gotten a response and it is still broke. Its been 2 weeks and I seriously wish I had gone with a different service Review collected by and hosted on G2.com.

Absolutely horrendous support system when things aren't working, sent multiple follow ups, still haven't gotten a response and it is still broke. Its been 2 weeks and I seriously wish I had gone with a different service Review collected by and hosted on G2.com.

Every experience I have had with SheerID has been quick, easy, and proven safety features. Review collected by and hosted on G2.com.

Sometimes when I have closed out of the verification tab, I forget to copy the code and it is very challenging to get back to the page where I verified my identity. Review collected by and hosted on G2.com.

Working with the Account Managers at SheerID has been a fantastic experience. They are always proactive in suggesting new and innovative strategies to expand and engage communities. Their creative approach helps drive customer loyalty and conversion, making our partnership even stronger. The team's expertise and attention to detail ensure that we continue to find ways to connect with customers and foster lasting relationships. Highly recommend for anyone looking to enhance customer engagement and loyalty. Review collected by and hosted on G2.com.

We have had no issues or dislikes with the SheerID vendor—everything runs smoothly, and we couldn't be happier with the collaboration. Highly recommend for anyone looking to enhance customer engagement and loyalty. Review collected by and hosted on G2.com.

SheerID provides the easiest way to verify IDs in minutes. Many institutions are already using SheerID, which is making job easier for big companies Review collected by and hosted on G2.com.

Yet to figure out the downsides. But one thing I don't like about it is it's less use outside the United States or North America Review collected by and hosted on G2.com.

Their support team responds in a timely manner. Review collected by and hosted on G2.com.

I am extremely disappointed with my experience using SheerID. There are several critical issues that have left me frustrated and dissatisfied with their service.

Lack of Transparency:

One of the most glaring problems with SheerID is their lack of transparency. Important information is often hidden or difficult to access, leaving us in the dark about key aspects of the service. Clear and open communication is essential for trust, and SheerID fails miserably in this regard.

User-Unfriendly Dashboards:

The dashboards provided by SheerID are hard to use. Navigating through the system to find necessary information is a cumbersome and time-consuming process. A user-friendly interface is crucial for efficient operations, and SheerID does not deliver on this front.

Lack of Accountability:

SheerID does not take accountability for their mistakes. When issues arise, they are quick to deflect blame rather than addressing the problem head-on. This lack of responsibility is unacceptable and creates additional stress and complications.

Poor Monitoring and Alerts:

SheerID fails to monitor our account effectively and does not alert us to platform stability issues or fraudulent activity. This oversight puts our organization at risk and undermines the reliability of the service. Proactive monitoring and timely alerts are essential for maintaining security and trust, and SheerID falls short in providing this crucial support. Review collected by and hosted on G2.com.

SheerID has automated a manual process that is saving us time in our student discount offer program. Review collected by and hosted on G2.com.

I don't feel there are many downsides, however I sometimes find that the verifiers need to be coached on some of the documents that we accept. Review collected by and hosted on G2.com.

An easy to set-up, easy to market tool to provide additional value to specific consumer segments. Great support from the beginning. Review collected by and hosted on G2.com.

Nothing in particular. Our experience has been very positive. Review collected by and hosted on G2.com.

I like that it provides optimal security against fraud, is fast and efficient, while also offering reliable verification. I used it as a verification method in customer support. Review collected by and hosted on G2.com.

There is nothing I dislike about Sheer ID. Review collected by and hosted on G2.com.