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At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Extole
Star Rating
(21)4.8 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ExtoleInfluitive
Star Rating
(396)4.4 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfluitiveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Influitive excels in its Advanced Reporting feature, scoring 9.2, which allows for detailed insights into user engagement and program effectiveness. In contrast, Extole's reporting capabilities, while solid, score lower at 8.3, indicating less depth in analytics.
- Reviewers mention that Extole shines with its Referral Program feature, achieving a high score of 9.6, which is significantly better than Influitive's score of 8.1. This suggests that Extole provides a more robust and effective referral system for driving customer engagement.
- G2 users highlight that Influitive's Quality of Support is rated at 9.2, indicating a strong customer service experience. In comparison, Extole's support is rated even higher at 9.7, suggesting that users may find more responsive and helpful assistance when using Extole.
- Users on G2 report that Extole's Mobile Optimization is rated at 9.2, making it a more user-friendly option for mobile users compared to Influitive's lower score of 7.6. This difference may impact users who rely on mobile access for their engagement activities.
- Reviewers mention that Influitive's Gamification features score 8.7, which is competitive, but Extole's gamification elements are perceived as more engaging, with a score of 8.7 as well, indicating that both platforms offer valuable gamification tools, but Extole may have a slight edge in user experience.
- Users say that Influitive's Event Marketing capabilities are rated at 8.8, which is impressive, but Extole's features in this area are also strong, scoring 9.0. This suggests that both platforms provide effective tools for event promotion, but Extole may offer slightly better functionality.
Pricing
Entry-Level Pricing
Extole
No pricing availableInfluitive
No pricing availableFree Trial
Extole
No trial information availableInfluitive
No trial information availableRatings
Meets Requirements
9.6
15
8.6
333
Ease of Use
9.2
15
8.6
330
Ease of Setup
8.8
10
7.7
233
Ease of Admin
9.4
9
8.4
265
Quality of Support
9.8
15
9.2
315
Has the product been a good partner in doing business?
9.6
9
9.1
263
Product Direction (% positive)
7.5
14
8.6
320
Features by Category
Marketing Gamification
Not enough data
8.5
57
Not enough data
9.1
43
Not enough data
8.4
50
Not enough data
8.8
62
Not enough data
8.5
61
Not enough data
7.2
43
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.0
48
Not enough data
8.5
50
Platform
Not enough data
8.8
59
Not enough data
8.9
50
Not enough data
8.2
60
Content Sharing
Not enough data
9.1
11
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.3
10
|
Verified
Not enough data
8.3
11
|
Verified
Content Dashboard
Not enough data
7.8
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.5
8
|
Verified
Analytics
Not enough data
8.6
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
14
|
Verified
Platform
Not enough data
7.7
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Employee Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
Not enough data
8.5
55
Not enough data
8.0
48
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
Not enough data
7.9
49
Not enough data
8.7
60
Not enough data
8.0
54
Not enough data
7.5
43
Community Management
Not enough data
8.2
50
Not enough data
8.0
53
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Extole and Influitive are categorized as Customer Advocacy
Unique Categories
Extole has no unique categories
Reviews
Reviewers' Company Size
Extole
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Influitive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.8%
Consumer Goods
10.5%
Computer Software
10.5%
Telecommunications
5.3%
Photography
5.3%
Other
52.6%
Computer Software
45.2%
Information Technology and Services
14.0%
E-Learning
6.2%
Marketing and Advertising
5.4%
Internet
4.1%
Other
25.1%
Alternatives
Discussions
Extole has no discussions with answers
What kinds of components are installed? Can you connect referrals to salesforce opportunities?
1 Comment
CB
Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked...Read more
Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)
1 Comment
JA
Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and...Read more
Influitive has no more discussions with answers
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