# Eploy Reviews **Vendor:** The Access Group **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.6/5.0 **Total Reviews:** 160 ## About Eploy Eploy is the complete cloud-based recruitment platform for modern in-house recruitment teams. Eploy combines Applicant Tracking, Recruitment CRM, Talent Pool Engagement, Onboarding and Analytics into a unified web-based platform that integrates seamlessly with your careers site to provide an excellent experience for recruiters, candidates and hiring managers. Finding and recruiting candidates who are the perfect fit for your roles is always challenging. Fortunately, Eploy’s world-class recruitment software makes it much easier. Eploy is designed to help you convince and convert both passive and active candidates. It’s a complete Recruitment CRM for perfect Candidate Relationship Management. So, you’ll have all the tools you need to nurture your talent relationships and make successful hires, every time. Eploy also includes an Email and SMS marketing suite – so you can craft and send compelling campaigns that promote your employer brand and measure your engagement with your ideal talent. Eploy is precision-engineered to work on all devices and add value to every stage of the recruitment journey. Eploy automates and simplifies recruitment processes to help you attract, engage, recruit and onboard candidates quickly. As Eploy is also your full talent engagement platform you can manage your relationships with candidates, departments and hiring managers better. With a high degree of measurability, you can track and analyse your recruitment performance, quality, costs and timescales accurately. Our cloud-based recruitment platform is reinforced with market-leading mentoring and cross-sector expertise so you get the training and support you need to achieve a powerful commercial advantage. ## Eploy Pros & Cons **What users like:** - Users value the **responsive customer support** from Eploy, especially appreciating personalized assistance and coaching. (64 reviews) - Users highlight the **ease of use** of Eploy, streamlining recruitment processes for teams and improving efficiency. (55 reviews) - Users value the **customizability** of Eploy, which adapts seamlessly to diverse recruitment needs and processes. (44 reviews) - Users find Eploy's **user interface incredibly user-friendly** , making navigation and information review easy and efficient. (33 reviews) - Users value the **excellent support and ease of use** of Eploy, streamlining their recruitment processes effectively. (32 reviews) - Customization (28 reviews) - Features (25 reviews) - Intuitive (25 reviews) - Recruitment Efficiency (24 reviews) - Comprehensive Features (23 reviews) **What users dislike:** - Users find the **complexity of the backend** in Eploy cumbersome, requiring IT expertise for effective navigation. (14 reviews) - Users find the **feature complexity** of Eploy challenging, requiring IT expertise and time to navigate effectively. (13 reviews) - Users find the **learning curve steep** , making advanced features and tasks more complicated than necessary. (13 reviews) - Users find **limited customization** options, particularly in marketing analytics and form building, affecting their overall experience. (8 reviews) - Users find **navigation difficult** at times, often relying on support for assistance with system complexities. (8 reviews) - Users find the **lack of intuitive design** frustrating, making navigation and reporting more complex than necessary. (8 reviews) - Users find the **system complexity** challenging, particularly in navigating the backend and understanding reporting features. (8 reviews) - Access Limitations (7 reviews) - Users find **lack of clarity** in navigating Eploy's back end, making reporting and data extraction challenging. (7 reviews) - Not User-Friendly (7 reviews) ## Eploy Reviews ### 1. Royal British Legion Review **Rating:** 5.0/5.0 stars **Reviewed by:** George S. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Eploy?** Eploy is extremely configurable and flexible, which suits our varied needs as an organisation. The system is also very user-friendly for both our administrators and our hiring managers. There are many additional features we haven’t yet utilised, so there’s still more for us to explore. The Customer Support team is very quick to respond to queries and consistently helpful. **What do you dislike about Eploy?** The backend of the system can sometimes be quite complicated to use and often requires more of a systems/IT expert. It also takes a little time to find where things are. Also, I’d like to know more about what Eploy is planning or introducing from an AI perspective. **What problems is Eploy solving and how is that benefiting you?** Eploy is reducing our time to hire, increasing our ability to attract high quality talent and, ensuring our processes are streamlined. Also, we have more data on all aspects of the recruitment process, than ever before. **Official Response from Rachel Robins:** > Thank you for your 5* review and feedback about how you find Eploy user-friendly for your hiring team. Our customer success team are always on hand for any assistance you need with enhancing workflows. We appreciate you taking the time to leave us a review. ### 2. Highly Customizable with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Nicola S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Eploy?** I appreciate our ability to customise Eploy to suit our various needs and different workflows, providing us with autonomy. The customer service team is excellent, always responsive, quick to explain and help, and eager to empower us to manage the system. It's pretty user-friendly and the initial setup was great, with the team being helpful and responsive to our needs. **What do you dislike about Eploy?** There are some minor tweaks but I think this is more about how we use it than the system itself. **What problems is Eploy solving and how is that benefiting you?** Eploy provides visibility across the recruiting process, reduces the need for approval forms, and smooths the process for managers and candidates. **Official Response from Rachel Robins:** > Thank you for taking the time to share your feedback. We’re really pleased to hear that Eploy’s customisation and workflow flexibility are supporting your team’s needs, and that our customer service and implementation teams have made a positive impact. It’s great to know the platform is helping improve visibility and streamline the recruitment process for both managers and candidates. We also appreciate your comments on areas for minor tweaks as we are always refining the platform and we’re glad to support you as you continue to get the most from Eploy. ### 3. Fantastic applicant tracking system! **Rating:** 4.5/5.0 stars **Reviewed by:** Kate P. | Resourcing Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Eploy?** Our stakeholders are fully on board with this system due to its user-friendly and intuitive design. As a recruiter, I greatly appreciate its functionality, with all the necessary information easily accessible at our fingertips. I find the customer service to be prompt and helpful and never have to wait too long to hear back from the Eploy team in times of need. **What do you dislike about Eploy?** It doesn't completely fit our ways or working across the business and we have had to make some compromises but this may be something we can work in via the roadmap. **What problems is Eploy solving and how is that benefiting you?** One stop shop for all recruitment across our business, able to track live and filled vacancies and also build a talentpool for us to tap into. **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy! We're thrilled to hear that our system has been user-friendly and intuitive for your stakeholders. We appreciate your kind words about our functionality and customer service. We understand that fitting Eploy into your existing processes may require some adjustments, but we're glad to hear that you see potential for improvement through our roadmap. It's great to hear that Eploy is serving as a one-stop shop for your recruitment needs, allowing you to track vacancies and build a talent pool efficiently. If you have any specific suggestions or feedback on how we can better align with your ways of working, please feel free to reach out. We're here to support you every step of the way! ### 4. Eploy: User-Friendly Recruitment Powerhouse **Rating:** 4.5/5.0 stars **Reviewed by:** Gill M. | Recruitment Development Manager **Reviewed Date:** January 04, 2026 **What do you like best about Eploy?** We find Eploy very user friendly and easily adaptable with changes in the business. It's great that it's operator-led, allowing our hiring managers full autonomy to track and process their hires. The team at Eploy listens to the needs of their clients and uses feedback to ensure new developments are regularly launched. I also appreciate that with Eploy, we can onboard and e-sign contracts for salaried staff, talent pool candidates, and handle volume recruitment effectively. The initial setup was really easy, with regular meetings during the build phase, hands-on testing, and the availability of hypercare for post setup and for any big changes we have made since. The Support team is fantastic for us to be able to make realtime changes and be able to do that in house rather than having to wait or pay for small changes to the system **What do you dislike about Eploy?** We don't have any real issues with Eploy itself. Our main problem at present is more about integrating with our current HR SAP system, which would be a game changer, but that's more due to the system we use rather than Eploy. **What problems is Eploy solving and how is that benefiting you?** We find Eploy allows us to recruit effectively for all roles - including self employed and volume recruitment of pub teams. It gives hiring managers autonomy to process candidates and their recruitment process, streamlines onboarding with e-signatures with our salaried positions, and allows us to use talent pools to find suitable candidates for roles. **Official Response from Rachel Robins:** > Thank you for a detailed and thoughtful 5* review. We’re delighted to hear that Eploy’s flexibility, operator-led approach, and onboarding capabilities are supporting your hiring managers and recruitment goals so effectively. It’s especially great to know our Support team and hypercare have enabled you to make real-time changes with confidence. Thanks again for taking the time to share your experience with Eploy. ### 5. Flexible and fully featured ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Sue L. | Senior Resourcing Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Eploy?** We are very impressed with the number of features and ease of use, together with the ability to customise the system ourselves, which is relatively straightforward. The implementation process was very thorough and at a pace where we could carry on with our day jobs. Customer support is very good, providing very clear step by step resolutions. **What do you dislike about Eploy?** Nothing so far! It is early days but we are very happy with the system so far. **What problems is Eploy solving and how is that benefiting you?** For several months, we managed our recruitment process manually because we did not have an ATS in place. Now that we are using Eploy, we have much greater capacity to handle our wider recruitment needs. The ability to configure the application process on a vacancy by vacancy basis enables us to identify and shortlist the most suitable applicants without delay. Also the ability to send a text message alongside emails is helping to ensure that our messages are seen and not lost in junk mail folders. **Official Response from Rachel Robins:** > Thank you so much for your fantastic 5* review. We’re thrilled to hear that you’re finding Eploy flexible, feature-rich, and easy to customise. It’s great to know the implementation process worked well for you and allowed you to keep on top of your day-to-day tasks. We will be certain to share this feedback with the wider team. We’re especially pleased that our customer support team has been able to provide clear and helpful guidance. Your feedback about the ability to configure vacancies and communicate effectively with candidates highlights exactly what we aim to deliver - making recruitment more efficient and impactful. We’re delighted that Eploy has helped you move away from manual processes and is giving you the capacity to manage your recruitment needs with confidence. Thank you for choosing Eploy, and we look forward to supporting you as you continue to get the most out of the system! ### 6. Flexible Workflows and Powerful Analytics for Seamless Recruitment **Rating:** 4.5/5.0 stars **Reviewed by:** Jemma M. | Head of Talent, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Eploy?** Highly Customisable and Flexible Workflows Eploy allows you to adapt your entire recruitment process to match the unique needs of your organisation, covering everything from job requisitions and candidate screening to interview scheduling and onboarding. You can set up workflows, approval steps, and templates without being restricted by a rigid system. This level of flexibility means the tool adapts to your processes, rather than requiring you to change how you work. eploy.com Strong Analytics & Data-Driven Insights Eploy features built-in dashboards and reporting tools that provide recruiters and hiring managers with clear visibility into important metrics such as time-to-hire, source effectiveness, and candidate funnel performance. These insights empower teams to make informed, data-driven decisions and to continually refine their hiring strategies. Enhanced Candidate and Hiring Experience The platform integrates smoothly with your careers site and offers features like a candidate portal, interview scheduling, and onboarding workflows. This not only creates a more seamless and engaging experience for candidates, but also eases the administrative workload for recruiters and helps reduce the overall time to hire. **What do you dislike about Eploy?** Multiple vacancies hiring at the same time, it is difficult to manage RAFs as the system prefers you to have every RAF advertised on the website which isn't the best way to manage large volume recruitment for us. **What problems is Eploy solving and how is that benefiting you?** Eploy addresses major hiring challenges by automating and centralising the recruitment process. This leads to fewer manual administrative tasks, a quicker time-to-hire, and smoother transitions throughout the workflow, from posting a job to offer acceptance. The platform provides seamless recruitment flows that help candidates progress through each stage without unnecessary delays. It also improves the candidate experience by offering an intuitive online portal, automated updates, interview scheduling, and personalised communication. Additionally, Eploy supports a positive onboarding experience with digital offers, e-signatures, and automated "keep warm" communications. **Official Response from Rachel Robins:** > Thank you for taking the time to share such a detailed review. We’re thrilled to hear that Eploy’s flexibility and customisable workflows are helping you adapt your recruitment processes to fit your organisation’s unique needs. Our goal has always been to provide a platform that works around your processes -not the other way around, so it’s fantastic to know this is making a real difference for you. We’re also delighted that the analytics and reporting tools are giving your team the insights needed to make data-driven decisions and continually improve hiring strategies. Visibility and actionable insights are key to successful recruitment, and it’s great to see these features adding value. Finally, we’re pleased that the candidate and hiring experience enhancements are helping create a smoother, more engaging process for everyone involved. Reducing administrative workload while improving candidate experience is something we’re passionate about, and your feedback reinforces that we’re on the right track. Thank you again for your thoughtful comments, they’re incredibly valuable to us as we continue to innovate and support our customers. If you ever need tips or guidance on getting even more out of Eploy, our team is always here to help! ### 7. A great Recruitment tool for our in house TA team **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie L. | Head Of Resourcing, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Eploy?** I really enjoy how the product is always evolving and improving to meet the demands of the users. Training provided is fantastic! **What do you dislike about Eploy?** When evaluating the overall cost, you need to factor in how you’ll use e-signatures, as well as memory limits, core users, and posting credits. **What problems is Eploy solving and how is that benefiting you?** It provides the ability to be a great ATS and CRM system if fully utilised. **Official Response from Rachel Robins:** > We're pleased to hear that Eploy is helping to streamline the recruitment process for your team and providing you with quality data. Our aim is to make the recruitment process more efficient and effective for all users. Reviews like this do help others to evaluate systems and service from providers such as Eploy, so thank you! ### 8. Seamless Implementation, Friendly Team **Rating:** 4.0/5.0 stars **Reviewed by:** Sam B. | Implementation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Eploy?** For me the best feature of Eploy is how highly customisable it is - we have quite a unique business model and our great concern with identifying an ATS platform was if we could get something that allows us to be flexible to suit our varying needs as a business - Eploy ticks all of those boxes. The team are supportive and friendly and the implementation process was very professional and straightforward. **What do you dislike about Eploy?** My only drawback so far is that the back-end of the system could be a bit more user-friendly. **What problems is Eploy solving and how is that benefiting you?** Prior to implementing Eploy we were reliant on job boards and a lot of our recruitment processes were very admin-heavy, Eploy has solved that problem by creating a candidate-led experience that will drastically cut down on the man hours taken internally to process candidates. Eploy have modernised our careers website and brought us up to speed in the rapidly evolving field of recruitment. **Official Response from Rachel Robins:** > Your comments and review are much appreciated and will be helpful to otehrs looking for seamless implementation with a highly customisable platform. Thanks for being candid in your experience with Eploy. ### 9. User friendly, great customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Imogen M. | Senior Resourcing Business Partner , Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Eploy?** Responsive Customer Support: Eploy’s support team is frequently fast, friendly, and knowledgeable. Users feel well-supported during onboarding and daily use. Ease of Use: interface intuitive and easy to navigate, especially for core recruitment tasks like posting jobs, managing applicants, and scheduling interviews. Customizability: Eploy stands out for its flexibility. You can tailor workflows, permissions, and dashboards to fit organizationvneeds, which is especially helpful for complex or bespoke recruitment setups. All-in-One Functionality: It combines applicant tracking, CRM, onboarding, and analytics in one platform, which streamlines recruitment processes **What do you dislike about Eploy?** Reporting & Data Extraction:generating reports or exporting data can be confusing or cumbersome. There’s a learning curve when it comes to building custom forms and extracting insights. Navigation for Complex Tasks: While the day-to-day use is smooth, there is issues with more advanced features like bulk applicant handling or interview setup workflows. Initial Setup: getting everything configured correctly takes time, though the support team helps mitigate this. **What problems is Eploy solving and how is that benefiting you?** Fragmented Recruitment Processes Manual Data Entry & Screening Poor Candidate Engagement Lack of Visibility & Reporting Workflow Inflexibility Compliance & Data Security Risks **Official Response from Rachel Robins:** > Thanks for leaving Eploy a review. We would like to work with you on some of the reporting and elements that can be enhanced - our customer success team are on hand to help and assist. Please get in touch wth us or speak to your account manager in the first instance. We appreciate your time and comments. ### 10. Fantastic ATS even better team. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven J. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Eploy?** Eploy is highly customizable, even after implementation. We’ve been able to adapt it continually to meet the ever-changing needs of our business. Whenever we’ve encountered a challenge, raising a ticket with the support team has resulted in a prompt, detailed, and genuinely helpful response. I cannot speak highly enough of the Eploy team, their commitment to doing a great job, investigating thoroughly, and delivering the right solution is outstanding. I’ve worked with several ATS platforms, and while many share the same core functionality, Eploy truly stands out because of its exceptional support and its built-in reporting and dashboards, which are far superior to others I’ve used. I’ve also trained a wide range of users on the system core users, hiring managers, and vendors and it’s always been straightforward to get them up to speed. The platform is intuitive, which means users quickly gain confidence and require very little ongoing support from me or my team. We now use Eploy daily to run a much-improved recruitment process. Having everything in one place enables our function to operate more efficiently and deliver better outcomes. **What do you dislike about Eploy?** Nothing not to like. There are only a few areas we are unable to alter but once this is explained its makes a lot of sense and if the changes are small the team will take care of it only adding a cost if its a large change. **What problems is Eploy solving and how is that benefiting you?** Tracking costs and CV's into the business with 3500 staff we had a lot of recruitment in the business but no central place to track candidate ownership or cost to the business. **Official Response from Rachel Robins:** > Thank you for the 5* review and kind comments. Your review will be helpful to others looking for an agile and intuitive ATS that continually meets their needs. Your comments have been shared with the support team too - thank you! ### 11. Customizable and User-Friendly with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Georgina L. | In-House Recruitment Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Eploy?** Eploy is very customizable User friendly Great training documentations and knowledge base All the employees are really helpful from the account managers to the success team Good integration Regular updates **What do you dislike about Eploy?** Sometimes the workflows can be limiting for multiple different recruitment processes Amending the back office can be challenging due to how techy it can be **What problems is Eploy solving and how is that benefiting you?** Allows us to have everything recruitment related in one place Tracking applications across job boards Tracking hiring manager time to complete recruitment process Create talent pipelines Automated recruitment approval process **Official Response from Rachel Robins:** > Thank you for sharing your feedback! We’re delighted to hear that you find Eploy customisable, user-friendly, and supported by great training resources and a helpful team. It’s fantastic to know that our integrations, regular updates, and knowledge base are making a positive impact on your recruitment processes. It’s great to hear that Eploy helps you centralise recruitment, track applications, monitor hiring manager progress, build talent pipelines, and automate approvals. These are exactly the outcomes we aim to deliver, and we’re thrilled they’re benefiting your team. Thank you again for your review and for being part of the Eploy community! ### 12. Effortless Recruitment and Onboarding with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** jessica b. **Reviewed Date:** December 22, 2025 **What do you like best about Eploy?** I really like Eploy's easy functionality, which works well for all users, both internally for our team and externally for our candidates. The onboarding module is particularly effective, providing a smooth experience for candidates. I also find the interview scheduling feature very helpful for our hiring managers, as it provides a clear and easy experience, whether it's for one interview or for fifty during an open day. The initial setup was very easy, and the team was very helpful in assisting us. **What do you dislike about Eploy?** Some of the reporting can be clunky and we aren't always able to pull data we could use. **What problems is Eploy solving and how is that benefiting you?** Eploy helps report and give insights on talent acquisition, closes backdoor hiring routes, and offers easy functionality for both users and candidates. **Official Response from Rachel Robins:** > Thank you for your feedback and 5* review. We’re delighted to hear that Eploy’s functionality and onboarding experience have been effective for your team and candidates. It’s great to know the interview scheduling feature is making a real difference for your hiring managers. We appreciate your comments on reporting and are confident that we can help you get the data you want. If youreach out to our Customer Success team they will be able to help. Thanks for sharing how Eploy is helping streamline your recruitment process. ### 13. Customisable, easy to use and fab team **Rating:** 5.0/5.0 stars **Reviewed by:** Laura T. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Eploy?** The system is easily customisable. Our managers, TA and HR Team find it intuitive and easy to navigate. Nothing is too much for the team at Eploy and I have thrown a lot at them! Implementation was easy, even doing it alongside my day job. Customer support is absolutely on point. Even when I am not really sure on what I need. I use the system every day, and am constantly looking at ways to improve for candidates, colleagues and hiring managers. **What do you dislike about Eploy?** Only thing I would change is building application forms - my own fault for having so many different types, but takes me sometime to update them all when I need to. This is very minor though. **What problems is Eploy solving and how is that benefiting you?** We are a regulated business, so by having fully customisable system, we are able to condition our applications and onboarding depending on the area of the business. Building in AI connectivity is fantastic. And we are able to start working on a new careers and information site, allowing candidates to read about the areas of the business they wish to work in, and seeing vacancies in this area, rather than just a page of vacancies across all workstreams. **Official Response from Rachel Robins:** > Thanks for your 5* review, we are so pleased to read your comments. Reviews like this are invaluable to others who are reviewing the ATS market and want to hear about real-life experience. We apprciate your time to leave us a review. ### 14. Excellent implementation - our Implementation manager was a star!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Eploy?** E-ploy has addressed many of the challenges we encountered with our previous system. It is user-friendly and helps us in our efforts to build a more diverse workforce. **What do you dislike about Eploy?** We don't have any particular dislikes when it comes to eploy. It delivers exactly what we require and helps us save valuable time with our daily recruitment activities. **What problems is Eploy solving and how is that benefiting you?** Eploy has significantly reduced the amount of manual work involved in our recruitment process. In the past, our hiring managers were unable to access ATS systems because of IT challenges, but e-ploy has resolved this issue. As a result, much of the administrative burden has been lifted from our internal team, enabling them to concentrate on more value-added recruitment activities. **Official Response from Rachel Robins:** > Thank you for your fantastic feedback and review! We’re delighted to hear that your implementation experience was such a success and that your Implementation Manager made a real difference. It’s great to know Eploy has helped overcome previous challenges, streamlined your recruitment process, and supported your diversity goals. We’re especially pleased that Eploy is saving time and reducing manual work, allowing your team to focus on more strategic recruitment activities. That’s exactly what we aim to deliver. If you ever need further support or have ideas for future enhancements, please feel free to reach out - we’re always here to help. ### 15. Super Customizable and User-Friendly with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Eploy?** Everything is editable, so it's super easy to use! The customer service/Success team are incredibly helpful and always willing to provide support and easy to follow resolutions. You can easily customise the dashboards, widgets, flows to your own preferences which is great! Ability to advertise your vacancy to other job boards via Eploy. Easy ability to contact all candidates in one bulk. **What do you dislike about Eploy?** Whilst it's easy to use, there are some features which can be complicated. E.g integrating the onboarding, background checks etc. Wish you can bulk select/select all in the pipeline view. **What problems is Eploy solving and how is that benefiting you?** EDI data - easy ability to track and monitor the EDI data around our candidate pool and pre-plan new ways of working to improve our EDI project.s **Official Response from Rachel Robins:** > Thank you so much for sharing your feedback and for highlighting the aspects you love about Eploy! We’re thrilled to hear that the flexibility and ease of customisation, along with our support team’s responsiveness, have made a positive impact on your experience. It’s great to know that features like dashboard personalisation, multi-board vacancy advertising, and bulk candidate communication are helping streamline your processes. We appreciate your constructive comments regarding onboarding integrations and pipeline bulk selection. Your insights are invaluable, and we’re continuously working to simplify these areas and enhance usability. Feedback like yours helps us prioritize improvements that matter most to our users. We’re also delighted that Eploy is supporting your EDI initiatives by making data tracking and planning easier. Thank you for being part of our community and for helping us evolve. Please don’t hesitate to reach out if you have any further suggestions or need assistance! ### 16. Best ATS System for recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Sara D. | Internal Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Eploy?** the support you get from the success team is outstanding, the system itself is easy to use, lots of focus around improvements over the last 3 years, our account manager is always on hand and available when needed, reporting if you need it they can provide it. We have added to our functions over the time i have been working with Eploy and project support has been extremely good, especially when we challenge them to work the way we need it to work for our business. I have worked with a number of ATS systems over my 30 year career and have found Eploy to be the most user friendly. **What do you dislike about Eploy?** Nothing in all honesty, if i could pick one thing it would be reporting could be simpler for a non tech person like myself **What problems is Eploy solving and how is that benefiting you?** Ease of use with our hiring, Managers engagement is super effective, Tracking vacancies from budgeted role (not Live) through to filled vacancies contract signed. an all round superb system **Official Response from Rachel Robins:** > Thanks for leaving us a 5* review. Your review is extremely helpful to others looking for a flexible ATS and how the experience works in reality for customers. We appreciate your time and comments. ### 17. Great for Business and Candidates, Backed by a Responsive Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Eploy?** It’s a great system to use, and it works well for both the business and the candidate. **What do you dislike about Eploy?** It can take a little time to get used to navigating the system, as with any new platform, but the support team is very responsive and genuinely helpful throughout. **What problems is Eploy solving and how is that benefiting you?** It’s allowing us to focus more on the hidden metrics we weren’t able to assess as easily before, and now we can evaluate them much more clearly. ### 18. Outstanding Support and Lightning-Fast Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Eploy?** The most helpful thing about Eploy is the response time. When the team get in touch there is never long to wait to get a positive, helpful response.I am quite new to Eploy and both the support desk and success managers have been incredibly helpful in answering my many questions. When we are working on new features, releases the team again are accessible and ready to help with queries. **What do you dislike about Eploy?** There isn't anything that I would suggest to improve. **What problems is Eploy solving and how is that benefiting you?** Eploy serves as a comprehensive solution for our applicant tracking needs, consistently offering new and enhanced features to explore, along with various integration opportunities. **Official Response from Rachel Robins:** > Thank you so much for sharing your feedback and 5* review. We’re thrilled to hear that our support team and success managers have been able to provide quick, helpful responses and make your experience with Eploy a positive one. It’s great to know that our accessibility during new feature releases and integrations is adding value for you. We’re also delighted that Eploy is meeting your applicant tracking needs and helping you explore new features and integration opportunities. Your comments reinforce our commitment to delivering both excellent service and innovative solutions. If you ever have more questions or ideas, please don’t hesitate to reach out - we’re always here to help! ### 19. Exceptional Functionality and Support for Effortless Recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Eploy?** The functionality and the support team! I use the platform everyday for all recruitment and it makes the process so easy for myself and hiring managers. **What do you dislike about Eploy?** The reporting functionality. Although this is probably down to user error. It would be nice to make it easier to follow steps for reporting. **What problems is Eploy solving and how is that benefiting you?** Managing a large volume of recruitment and tracking all the applicants can be challenging, but this tool simplifies the process by keeping everything in one place. There's no need to send applications to Hiring Managers individually, as they can access the applications whenever they wish and provide their feedback directly. **Official Response from Rachel Robins:** > We appreciate you leaving us a 5* review. If you'd like any support or guidance on how to make the most of the reporting and dashboards please reach out to our team who can assist. ### 20. Eploy has truly revolutionised the way we operate as a TA team! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Group TA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Eploy?** Highly configurable and amendments can be made quickly and with ease due to the support resources, when additional support is required, tickets are acted upon quickly, small and local team means that we have built great relationships throughout the business, not just with our account manager. **What do you dislike about Eploy?** Honestly cannot think of anything, we are Eploy Stans all the way! **What problems is Eploy solving and how is that benefiting you?** Full workflow management from requisition to onboarding. Everything in one place means we can better govern our candidate data, better serve our hiring managers and grant them to freedom to self serve in the appropriate parts of the journey, engage meaningfully with our candidates and, as an agile and entrepreneurial business, make changes and configure the system where needed quickly and with ease. **Official Response from Rachel Robins:** > Thank you for this 5* review and comments on how you are finding Eploy. Others reading the review will find your feedback very helpful. Thank you! We very much enjoy working with you and the team too. ### 21. Solid ATS, responsive team **Rating:** 4.0/5.0 stars **Reviewed by:** Charlotte T. | Head of Talent & Onboarding, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Eploy?** The autonomy that can be afforded the in house teams that actually use Eploy day to day. Also, we've always enjoyed (and continue to enjoy) excellent customer support and service. Abby Rudd has been our account manager until only a few weeks ago, and she was absolutely wonderful. **What do you dislike about Eploy?** For complexities in organisational hierarchies, it can take some thinking through as to how to make that work within Eploy. **What problems is Eploy solving and how is that benefiting you?** End to end cover of our current processes, from requisitioning, to onboarding hire. Other wins: EDI data collection, auto re-route of applicants depending on current country of residence, SJT modularity. **Official Response from Rachel Robins:** > Thank you for leaving Eploy a review. It is lovely to read how we are continuining to work together and the vlaue you are getting from Eploy's ATS. We appreciate you taking the time to leave the review. ### 22. Exceptional Product backed up by World-Class Support and Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Jon J. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Eploy?** From the initial call, through setup, launch and into live use, the Eploy team have been wonderful. The system is completely customisable to your needs - and our were unusual and vast. At every turn the team approached the project with a 'can do' attitude, working tirelessly to bring our vision to reality. The implementation was thorough, with continued support through to launch and beyond. As we transitioned to a live system and continue to use Eploy, the Customer Success Team constantly go above and beyond the basic idea of Support. In the first 100 days of use we have employed over 100 people end-to-end in a process which is automated, slick and easy to use. As a daily user the features allow me to juggle tens of sources, manage thousands of applicants across multiple roles and 8 sites all on my own. Agency applicants, job boards, social media and search engines are all taken care of inside Eploy with each applicant perfectly placed into the correct application flow. Onboarding and integration to our existing systems extend usability. **What do you dislike about Eploy?** There is really and truly nothing to dislike. The system can initially 'look complicated' but when setting it up you can make it as simple or as complex as you wish. Other systems we looked at didn't even come close. With other systems 'Can we do this?' was often met with a 'No' or 'It's on the roadmap' - but with Eploy it was always 'Oh a challenge - great - let us get our heads together and we will come up with a solution' - and they did. Repeatedly. Not one thing had to be abandoned - and it was a two way street - they challenged our ways of working to help improve our process as we went. Even the finished product is not set in stone. I have personally (and with the help of Success when needed) made multiple changes in the last 3 months to the systems and workflows to further tweak and enhance our process. If you want a fully customisable product backed up by world class service - you can't go wrong with Eploy. **What problems is Eploy solving and how is that benefiting you?** Before using eploy we were juggling a tired ATS, with no onboarding; hundreds of emails and spreadsheets. It was getting to a point that we were losing candidates and couldn't actually keep up. Eploy has brought everything together into one place. Each stage is fully customised to our needs, and it is a one-stop hub for every recruitment avenue, managers, employees; and fully automates our onboarding. ### 23. Long-standing partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Claire P. | Group Director of Client Programme Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Eploy?** Having worked with the Eploy team across numerous Eploy instances for our RPO customers in the last 13+ years there are a number of best things about Eploy - the team, the ATS itself (which is powerful yet user-friendly), the implementation approach and their approach to system development. We are supported by our excellent account manager and the wider Eploy team to the best of their ability each, and every time. **What do you dislike about Eploy?** I have not experienced any particular downsides working with Eploy over the years. The team has always worked hard to develop the product over time and to provide not only a great ATS, but excellent customer service. **What problems is Eploy solving and how is that benefiting you?** Eploy helps to power Optamor's RPO relationships at ATS level. Over more than a decade of working together we support our RPO customers in deploying powerful ATS technology where they have none. Our on-site teams work in partnerhship with our customer sponsors to implement a service powered by technology that is fit for purpose. **Official Response from Rachel Robins:** > We are thrilled to hear that you have had such a positive experience with Eploy over the last 12+ years. We also very much value our partnership. As you will know, our team is dedicated to providing powerful yet user-friendly ATS solutions and excellent customer service. Thank you for your long-standing partnership and honest feedback! ### 24. A future proof recruitment system **Rating:** 4.5/5.0 stars **Reviewed by:** Rob S. | Senior Recruitment Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** Since implementing Eploy in February 2024, our experience with the system has been nothing short of excellent. The platform is incredibly adaptable and user-friendly, making it a valuable asset to our recruitment process. The implementation phase was thorough and well-managed, with our Implementation Manager meticulously addressing all our specific requirements and ensuring they were seamlessly integrated into the system. One of the standout features of Eploy is its flexibility. We have made numerous adjustments to the platform post-launch to further enhance our candidate experience, and the best part is that we could do it all ourselves. This level of autonomy is a significant advantage over other systems. The support we have received from Eploy to date has been outstanding. Whether our queries were directed to our Account Manager or the support team, we consistently received prompt and effective solutions, often within just two days which has been crucial in maintaining our recruitment efficiency. Eploy has become an integral part of our daily operations. Over the past 12 months, we have processed over 25,000 applications for more than 900 job openings, demonstrating the system's capability to handle high volumes of data efficiently and increasing our candidate satisfaction. **What do you dislike about Eploy?** We're now in our second year with Eploy, and at this stage there's nothing that I feel I could say which would be a dislike. **What problems is Eploy solving and how is that benefiting you?** Islington Council is deeply committed to its mission of creating a more equal Islington, where every resident has an equal opportunity to thrive. As one of the largest employers in the borough, we recognise that to care for our community and the environment, we must first care for our people. This commitment drives our efforts to challenge and address inequality within the borough. The implementation of Eploy has significantly enhanced our ability to focus on our inclusive recruitment plan. The system's adaptability and the tools it offers have been instrumental in this process. Eploy's built-in anonymised shortlisting and structured review forms have enabled us to collect and analyse reportable data on application and interview outcomes. This data-driven approach has been crucial in ensuring fairness and transparency in our recruitment process. Moreover, Eploy has allowed us to integrate several key initiatives into our recruitment strategy. We have successfully implemented a guaranteed interview scheme, a redeployment scheme, an internal first scheme, and a diverse recruiters scheme within the system. Additionally, we have been able to continuously gather and report candidate feedback, which helps us refine and improve our processes. One of the standout features of Eploy is its ability to monitor the diversity of our candidates in real-time. This capability allows us to make necessary adjustments promptly, ensuring that our recruitment practices remain inclusive and equitable. Furthermore, we have introduced an apprenticeship first program, which prioritises roles under a certain grade for apprenticeship opportunities. This initiative not only supports our commitment to diversity but also fosters the development of new talent within the borough. **Official Response from Rachel Robins:** > Thank you for your candid and open review that will be helpful to others looking for the the best fit ATS. Hearing how your experience with the system has been nothing short of excellent is what we strive for. Eploy is designed to be flexible, adaptable and user-friendly so it grows with you - and it seems that you are embracing this. Your excellent feedback on the teams you have worked with at Eploy has been fed back to all - thank you. ### 25. The smarter way to manage recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Amber R. | Senior Resourcing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** Eploy's intuitive interface and robust features streamline recruitment processes, enhancing efficiency and candidate experience. Its customisable solutions and excellent support make it a valuable tool for HR professionals. **What do you dislike about Eploy?** Very little as it has so many strengths, I think continual improvements will keep it as up to date as it needs to be! **What problems is Eploy solving and how is that benefiting you?** Eploy addresses several key challenges in recruitment, providing significant benefits: Streamlining Recruitment Processes: Eploy automates and simplifies various recruitment tasks, from job requisitions to candidate management. This reduces administrative burden for us and speeds up hiring, allowing HR teams to focus on strategic activities. Enhancing Candidate Experience: The platform offers a seamless integration with career sites and a candidate self-service portal. This improves communication and keeps candidates informed, enhancing their overall experience and engagement. Improving Efficiency: Eploy's Talent CRM helps in proactive recruitment by creating talent pools and pipelines. This ensures that top talent is readily available when new job requisitions arise, reducing time-to-hire. Customisation and Flexibility: Eploy can be tailored to fit the specific needs of different businesses. This flexibility ensures that the recruitment process aligns with our goals and operational requirements. Robust Reporting and Analytics: The platform provides detailed insights and analytics, helping our HR teams make data-driven decisions. This improves the overall effectiveness of our recruitment strategies. **Official Response from Rachel Robins:** > Hearing how you feel Eploy is a valuable tool for Recruitment and HR professionals is fantastic to hear, People reading these reviews will benefit from your honest and detailed review - all 5*'s too! The examples you have shared with the problems you are addressing is so helpful to read. We can't thank you enough. ### 26. A Game-Changer for Recruitment Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Eploy?** What sets Eploy apart is its high level of configurability—it adapts to our unique workflows and business needs without compromise. Whether it's automating job postings, managing candidate pipelines, or scheduling interviews, everything is streamlined and intuitive. The user interface is clean and easy to navigate, even for those who aren't particularly tech-savvy. **What do you dislike about Eploy?** One of the main challenges we've had is with the reporting dashboards. They’re powerful, but not very intuitive. It took a fair bit of trial and error—and support from the Eploy team—to get the reports we needed. Even now, we still find them confusing.I think more 1-2-1 sessions would be helpful. **What problems is Eploy solving and how is that benefiting you?** Eploy helps streamline and modernise the recruitment process by addressing common challenges faced by HR teams and hiring managers. It reduces the time spent on manual tasks like posting jobs, screening CVs, and scheduling interviews by automating them, which improves efficiency and consistency. The platform also centralises communication, making it easier for teams to collaborate and keep track of candidate progress. While the reporting dashboards can be a bit complex at first, they offer powerful insights once set up, helping you track key metrics like time-to-hire and diversity. Eploy is highly customisable, allowing it to adapt to different workflows and organisational needs, and it supports compliance with data protection regulations. Overall, it helps you save time, improve hiring quality, and make more informed decisions through better data visibility. **Official Response from Rachel Robins:** > Thank you for your review. Hearing how Eploy is a game-changer for recruitment teams is not only great feedback for us, but also helpful to others looking for an intuitive ATS. If we cna help with how you are using the dashboards, please do get in touch with our customer success team who are ready to help you get even more from the platform. ### 27. Outstanding service from Eploy **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Head of HR Operations, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Eploy?** Eploy is really intuitive and can easily be configured by ourselves. The team at Eploy are incredibly knowledgable, helpful and responsive. They were on hand all the way through the implementation process and the resources and weekly meetings were fantastic. Post implemetnation regular meetings with the Account Manager are great for catching up on upcoming changes and to talk through ways we can make improvements to our current system. **What do you dislike about Eploy?** It was a bit daunting configuring the system to meet our needs as the training didn't go into the detail of how to set up spcific workflows as we would like, but that is competely understandable as every system will be different - which is great! **What problems is Eploy solving and how is that benefiting you?** Eploy has changed a very manual recruitment process into a streamlined and efficient automated end to end process. **Official Response from Rachel Robins:** > Thank you for your positive review! We're glad to hear that you find Eploy intuitive and easy to configure, and that our team has been helpful and responsive. To receive comments such as 'Outstanding Service' is extremely valuable to share with our team but also for those looking to implement an ATS and streamline an end-to-end recruitment process. ### 28. Flexible tool supported by a brilliant company **Rating:** 5.0/5.0 stars **Reviewed by:** John I. | Lead Consultant HR Systems and Change, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Eploy?** Local Admins have a great deal of freedom to customise fields etc so that Eploy can be adapted to suit your needs. When you need a little something more than local admin role allows, the Eploy Success team are on hand and rapidly respond to requests, providing an excellent customer service **What do you dislike about Eploy?** In six years of using it, the very few things I have disliked have all been addressed by the company as part of their continuous improvements. **What problems is Eploy solving and how is that benefiting you?** It helped the recruitment teams move away from spreadsheets. It provided an Organisation wide approval process for vacancies and contract extensions. It provided real-time data on dashboards, and gave the Hiring Managers the opportunity to produce reports for their business area. It has provided a single central source of data for audit. It has allowed the Tax Team to evaluate and report on IR35 determinations on contracts. **Official Response from Rachel Robins:** > Thank you for your review and feedback, it is very much appreciated. As you point out, we're constantly working on improvements with our product development, and we're glad to hear that you've seen the benefits of using Eploy, such as moving away from spreadsheets and having real-time data and reporting capabilities. The single source of data for compliance and audit is something we get lots of positive feedback on. Thanks for taking the time to share your experience. ### 29. Perfect partners **Rating:** 4.5/5.0 stars **Reviewed by:** Milica B. | TA & Employer Branding Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Eploy?** Their customer support and flexibility! I feel like they are part of our company and always happy to help **What do you dislike about Eploy?** Hmm this one is the heavy one. Maybe the thing that support provides all the instruction for the desired changes but you are the one doing them - not them. Still - this is the part of service we as a company have chosen. They have also the part with complete service. **What problems is Eploy solving and how is that benefiting you?** Having comprehensive ATS and being business partner **Official Response from Rachel Robins:** > We're glad to hear that Eploy is solving your ATS needs and that you value our partnership approach. We're committed to providing comprehensive solutions and being a reliable business partner and are very much looking forward to working with you. As you suggest, the system can support ongoing changes and the ownership is with a customer to implement these. Our team are always here to support you with this, so please ask if you need anything. ### 30. Customer service that goes beyond. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary J. | Head of Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Eploy?** I've been using Eploy for 2 years and have found the system highly configurable and user friendly. The support I receive is second to none and the 'success' team is actually just that; a team that is invested in helping you get the most from the system. **What do you dislike about Eploy?** Reporting is still clunky. Dashboards and widgets are great, but trying to extract that data into a report is not straightforward. **What problems is Eploy solving and how is that benefiting you?** The applicant tracking system allows us to manage all our candidates in one place, grant access to managers so they can self serve to a degree and provides applicants with a seamless onboarding experience. ### 31. Excellent support through implementation and super system to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie C. | Talent Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Eploy?** Very easy to navigate and intuitive. An array of additional features available that makes assessing candidates incredibly easy as everything is in one screen. Very little that cant be changed to bespoke how you use it. Implementation manager Nic was absolutely fantastic and really supportive, she is a credit to Eploy **What do you dislike about Eploy?** Training feels like it was mandatory and for a small organisation like ourselves, ineffective as we were already familiar with the system through config and testing phases. Training should be bespoke for each customer and what they want from the sessions **What problems is Eploy solving and how is that benefiting you?** Ability to deliver different messages to prospective candidates via the CMS. More detailed reporting which should help us influence senior management and hiring managers to enhance the recruiting strategy. **Official Response from Rachel Robins:** > Thank you for leaving us a 5* review. It is great to read that you are receiving excellent support from the team. You are right in that Eploy is fully customisable to your requirements, and you'll experience how the platform will grow with you. We will feedback to the team on the training and if you would like any additional training support please don't hesitate to ask. ### 32. The best ATS available in my opinion **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Eploy?** We chose Eploy due to its functionality, ability to be moulded to our business structure and model both now and in the future, ease of use for the recruitment team, hiring managers, candidates and agencies, and allowed us to create bespoke recruitment processes for our various candidate markets. Since implementation we have introduced the Employee Referral Portal module, and we are now exploring further enhancments with integrations and the potential of the API key. **What do you dislike about Eploy?** Nothing yet! We have not yet had a negative experience with the product or the support. **What problems is Eploy solving and how is that benefiting you?** Having an ATS that is fit for purpose for a professional services business that continues to evolve. **Official Response from Rachel Robins:** > Thanks for leaving us a review. Your review is extremely helpful to others looking for a flexible ATS and how the experience works in reality. We appreciate your time and comments. ### 33. Great and easy to use system! **Rating:** 4.5/5.0 stars **Reviewed by:** Lily O. | Resourcing Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** It is very user friendly and breaks the information down in an easy to review way. **What do you dislike about Eploy?** As a hiring manager you can type when searching for a location, which is great! However, as an admin you need to scroll through the list to find the location which can be time consuming so it would be great to have the option to type into the search bar the same way you can as a hiring manager. **What problems is Eploy solving and how is that benefiting you?** Eploy keeps all candidates in one pipeline, making it simpler to refer back to pipelines for each vacancy. You can use Eploy for the full recruitment journey from reviewing the candidates application all the way through to creating the placement, it is very helpful and convenient to have this all integrated into one system. **Official Response from Rachel Robins:** > Thanks for your review on Eploy. We have designed Eploy to be user friendly and to make life simpler when managing all aspects of recruitment. Your comments have been shared with the team as we are continually working to make Eploy even better with new features and an improved user experience. ### 34. A User-Friendly System **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie L. | People Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Eploy?** I find EPloy to be clear and very simple to use. It's highly customizable and efficient and the customer support provided from EPloy is excellent. We use this platform daily as a team and appreciate the continuous enhancements made which keep it up to date with evolving industry needs. **What do you dislike about Eploy?** I've had no issues with using the system so far and am confident in the team's ability to respond to any queries/issues in a timely manner as and when they are found. **What problems is Eploy solving and how is that benefiting you?** It has made the recruitment process as a whole more streamlined and simple **Official Response from Rachel Robins:** > We appreciate you leaving Eploy a review and are pleased to hear you find it a user-frinedly system. Your review will be informative and helpful to others looking for a highly customisable ATS, so thank you! ### 35. Outstanding Support and Effortless Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** William J. | Head of Recruitment, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Eploy?** Excellent customer service and easy to navigate system **What do you dislike about Eploy?** Quite hard to search for candidate based on key words (i.e. trying to find past applicants that may be good for new roles) **What problems is Eploy solving and how is that benefiting you?** Efficiency in recruitment and tracking - saving as time and cost **Official Response from Rachel Robins:** > Thanks for the review and feedback. We are pleased to hear that Eploy is providing efficiency in recruitment and applicant tracking. We are confident Eploy's functionality for talent pooling and candidate matching will give you what you need. We'd be happy to provide support on this and share some training options with you - please get in touch with our team and we can help. ### 36. Simple and User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Mark D. | Resourcing Partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** I like the fact that it has easy searching functions, it is user friendly, you can move things and change things ( As a Super Admin) It has excellent functions to provide and create reporting channels through easy to set up "widgets" **What do you dislike about Eploy?** As a recruiter there are some issues with the integration to various job boards we use so the need to keep changing what is published so can be time consuming **What problems is Eploy solving and how is that benefiting you?** It helps me considerably as my Hiring Managers can raise vacancies and get them out to market for advertising very quickly, the applicant tracking and moving candidates through the process is simple and automated and raising the offers efficient. The most important is we can do our whole recruitment process in one system **Official Response from Rachel Robins:** > Thank you for leaving us a review. Others looking at ATS platforms via G2 will benefit from reading about how Eploy is simple to use and user-friendly. Can I suggest you speak to your account manager about the job boards integration as we have options for how to improve how time consuming this may be for you. ### 37. Eploy - A Great Platform for Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Barry E. | Recruitment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Eploy?** It's functionality and ability to be customised for each users needs. It has a huge range of options when wanting to look/report on data & metrics to help improve your recruitment efforts. In comparison to other systems I have used it's extremely user friendly and each organisation will find that it can be tailored to meet your processes and to enhance them. **What do you dislike about Eploy?** No real issues with Eploy. The team is really responsive and I've had no real issues that haven't been sorted quickly. **What problems is Eploy solving and how is that benefiting you?** It is filling the role as our main recruitment system and enables the organisation to advertise our vacancies, administer candidates, onboard them and track a huge range of data points for reporting purposes and process improvements. **Official Response from Rachel Robins:** > Thank you for your 5* review of Eploy. Other recruiters looking for a user-friendly platform will find this review useful in understanding how you are utilising the functionality and extensive data and reporting. Thanks for taking the time to leave your feedback. ### 38. Easy to navigate and simple to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Phoebe T. | Resourcing Advisor Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** The system is easy to navigate and simple to use when supplying to the masses of managers. As a Super User, the reporting and ability to create widgets to find what you need is brilliant, for adhoc reporting. The support and training from Eploy has been amazing, with numerous in depth sessions tailored to what you as a team/company want to get from Eploy. The success Team responses are always detailed and simple to follow as well as being speedy. **What do you dislike about Eploy?** A glossary of terms for all of the reporting types would be amazing, as well as the 'types' when building widgets. **What problems is Eploy solving and how is that benefiting you?** It is allowing a mass of managers to use the system with ease and better reflect our company values. **Official Response from Rachel Robins:** > Thanks for sharing your positive experience of Eploy. Great to read you are embracing all the Eploy reporting functionality has to offer. The Knowledge Base we have will be able to help with the reporting types so you can become a whizz at widgets. We also have some specific training that might be useful too. Can I suggest you speak to your account manager in the first instance and we can look how best to help. Once again thank you for a fantastic review! ### 39. Eploy services **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie B. | Head of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Eploy?** I have been head of recruitment at orbis 6 months and when I first started eploy was not being fully utilised and I initially thought it couldnt do much. After attending training I see the possibilities of eploy and I love it. There are so many ways you can streamline the recruitment process using eploy, which I love. The customer support is really fast and super helpful. **What do you dislike about Eploy?** Making the needed changes can sometimes be a timeless commitment **What problems is Eploy solving and how is that benefiting you?** Hold and create talent pool to improve fill time **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy and 5* review. We're pleased to hear that you have found ways to streamline your recruitment process and that our customer support has been fast and helpful for you - we will share this feedback with the team. We understand the challenges with making changes to your processes as businesses evolve and change. The flexibility to own this yourself should help making it more efficient and future proof. Don't hesitate to ask for our help at anytime. ### 40. Eploy at M Group **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan N. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** Eploy continues to support our growth as a business. It allows the freedom and flexibility to customise fields, forms and candidate journeys. The success team are very quick to responding to requests and if it is not possible noted for future developments. We have not long completed a rebrand exercise and having the ability to refresh our careers site and build new features was fantastic. Of course we had the support of our project manager Daisy & Andy incase we needed it. **What do you dislike about Eploy?** Very few things I dislike as any queries' are normally addressed in the road map of continuous improvement. **What problems is Eploy solving and how is that benefiting you?** Being able to build and develop efficient processes for the TA team, managers and candidates. **Official Response from Rachel Robins:** > Thank you for the 5* review and kind comments about the support you have from the Eploy team. You are embracing the flexibility and adaptability Eploy provides and future proofing your recruitment practices. We very much appreciate you taking the time to leave us a review. ### 41. Outstanding Support and Highly Adaptable System **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Resourcing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Eploy?** The support that Eploy provide alongside a system which is adaptable. **What do you dislike about Eploy?** The reporting can sometimes be clunky to set up but once you've got the right set ups, this works well. **What problems is Eploy solving and how is that benefiting you?** Its saving time during hiring, ensuring compliance, improving candidate experience, and reducing time, costs alongside many other metrics. **Official Response from Rachel Robins:** > We truly appreciate your review and feedback. Hearing how you are finding how adaptabe Eploy has been for you is fantastic. We look forward to continuiung to work with you. ### 42. Overall, a fantastic system, highly recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Eploy?** Eploy has supported our recruitment significantly. In the last 18 months, we've seen a huge improvement in applicant quantity and quality which has really helped in achieving our hiring targets. A real benefit of eploy is that our whole recruitment journey from application to employee is in one place, candidates complete all their onboarding forms through eploy and our integration with our HRIS means conversion is simple. Eploy is very intuitive with our hiring managers also commenting its ease of use. Customer support is fantastic, super responsive and knowledgeable, can't be faulted. The best thing about eploy is how customisable it is and how we as the customer can amend things to suit our processes and ongoing improvements without cost or involvement from eploy. This means we can react quickly to ideas on how we can improve our overall recruitment. **What do you dislike about Eploy?** As with every system, there can be improvements. However, Eploy are always open to suggestions, include us as their customer in their plans, and ask for insight and advice from us as the users of the system. Implementation was more involved than anticipated but was worth it as it meant we could build the system as we wanted and then knew how to fix/amend things in the future if needed. **What problems is Eploy solving and how is that benefiting you?** Constant volume recruitment through Eploy is efficient and simple supporting us in meeting our hiring goals. The fact that most of our journey is in Eploy has also saved a significant number of admin hours, meaning we can be more proactive as a recruitment team. **Official Response from Rachel Robins:** > Others reading ATS reviews will benefit from your candid and detailed review, so thank you! When peers recommend a system it gives a true reflection of what others might be able to achieve themselves. To read how Eploy has supported your recruitment significantly and impacted the improvement in applicant quantity and quality is what we do this for! Thank you. ### 43. Outstanding Customer Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Simon A. | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Eploy?** The system continues to support our growth. We have managed to build it automated pre interview screening forms, scoring and automated rejections for candidates that dont meet key criteria. We have also build bespoke applications for various types of role and automated engagment with draft canddiate that is more bespoke. The system also has the capability to further enhance our recruitment, as an example we are currently recording bespoke onboarding videos from the line manager of various roles and locations. Furthermore we have launched our new payroll system and have fully automated our integration. I would fully support exploring this system as with the right training and guidance, like we had from Nicola and Alex the opportunties are incredible. We have a strong support from the helpdesk when trying to build new functions and capabilites. In addition the sipport from our accoutn manager Emma has been the most supportive manager i have had across various platforms and systems in my career. Our system is something we are very proud of and im always happy to speak about our system and show what we have managed to build. My email is simon.arnold@tsatrust.org.uk **What do you dislike about Eploy?** No, the enhanc,ments to features like the agency/vendor portal have been great and supported oiur newly laucnehd agency PSL. **What problems is Eploy solving and how is that benefiting you?** Eploy is helping us be compettetive in a crowded market with tools scuh as CV parsing to help passive canddiates to complete our lengthly app forms **Official Response from Bruce Groves:** > Thank you for sharing your experience with Eploy! We're thrilled that our system has had a positive 360 impact on your organisation and that you find it easy to use. We're committed to providing robust data reporting and seamless integration to make your experience with Eploy exceptional. We appreciate your feedback and are here to support you every step of the way. ### 44. Clunky Interface Undermines Campaign Coordination **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Eploy?** It helps me to co-ordinate my campaigns. Keep all candidates in secure space. **What do you dislike about Eploy?** It's clunky and overly complex. But may be down to my lack of training. **What problems is Eploy solving and how is that benefiting you?** Supporting the applicant tracking process **Official Response from Rachel Robins:** > Thanks for leaving us a review and your comments. We'd love to help you overcome areas with training so you are getting the most from Eploy. If you get in touch with your account manager we can certainly get something set up for you. ### 45. Very customisable and super helpful support team **Rating:** 4.0/5.0 stars **Reviewed by:** Kilian U. | Senior Talent Acquisition Partner, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Eploy?** Lots of customisation, ability to report on everything, detailed dashboards that are visually appealing, good support team and easy to use hiring manager and candidate portals. **What do you dislike about Eploy?** Lacks integration with market leading products such as Linkedin, can be ease to use however the backend is quite tricky to understand for newbies, reporting can be difficult to get right straight away. **What problems is Eploy solving and how is that benefiting you?** Tracking applications, vacancies and placements. Reporting on performance by the team and individual users. **Official Response from Rachel Robins:** > We appreciate you leaving Eploy a review. Others looking for an ATS will find your comments valuable when looking for a customisable ATS with easy to use functionality for the various audiences involved in the recruitment process. We are continually adding to our Marketplace of integrated products so watch this space! ### 46. Great customer service and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Eploy?** Great system and support from all employees at Eploy. **What do you dislike about Eploy?** Some managers find it difficult to use at times. **What problems is Eploy solving and how is that benefiting you?** Used the whole recruitment journey and integrated with our HR system which allows much more automation and less manual intervention **Official Response from Rachel Robins:** > Thank you for your 5* review and highlighting the integrated solution with your HR system. We're committed to providing excellent support and a user-friendly system. If you need any additional support to for users, we can certainly help. ### 47. Far superior candidate pipeline management compared to previous systems I have used **Rating:** 4.0/5.0 stars **Reviewed by:** Kieran H. | Senior Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** It is a great platform for managing a job pipeline, and it is intuitive to navigate. It is easy to progress colleagues/candidates through the onboarding process, and then also to move the colleagues onto new pipelines. **What do you dislike about Eploy?** When you first go into the system the home page dash board can be a little daunting but once you understand what is on the screen it is better **What problems is Eploy solving and how is that benefiting you?** Since moving to epoly our candidate onboarding has massively improved, including sifting and being able to identify time waster applicants **Official Response from Rachel Robins:** > Thank you for your review. It is great to read that you are finding Eploy far superior to previous systems and your onboarding has massively improved. Your review will help others looking for an ATS to understand how Eploy's customers are benefiting from Eploy's intuitive ATS. ### 48. Eploy has revolutionised the way that we process candidates and manage our workforce. **Rating:** 4.0/5.0 stars **Reviewed by:** peter b. | Programme Management Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Eploy?** Widgets make overseeing our cohort of apprentices really easy great one stop shop for candidate details, files & placements Support team (especially Andy) are great and very responsive Regular updates **What do you dislike about Eploy?** Account reviews could be more frequent It could be more modular to fit in with some of our requests. **What problems is Eploy solving and how is that benefiting you?** Candidate & employee management GDPR compliance Report data gathering **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy! We're pleased to hear that we have helped to revolutionise the way you process candidates and manage your workforce. We appreciate your feedback about the dashboard widgets and that our support team are very responsive. I'll certainly share that with the team. Please do speak to our support team if you feel the load times need looking into. Also, our Account Management Team are always on hand so don't hesitate to get in touch in between scheduled meetings. ### 49. Fab ATS & Fab Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Ella D. | Resourcing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Eploy?** Fantastic once you have set it up, the widgets on the home page provide informative data for the relevant areas you would like it to report on. Also love that the widgets are customisable. From a candidate perspective, the application process is efficient and allows you to consent to receive job alerts which is great and also consent from a GDPR perspective. Ideal that the whole recruitment and onboarding process can be done in one system. The onboarding module for candidates to upload relevant compliance documents and references is super user friendly and straight forward and great to receive everything in one place. The reference module is super, quick and easy to use and love the auto reminders that get sent and the reference widgets to see what has been requested, received and expired. The hiring manager portal is easy to use, again with customisable widgets and it was implemented smoothly upon role out to the business. Daisy was SO helpful during the build, she went above and beyond and always scheduled additional time if required to understand various areas of the system in more detail to ensure that the new system would be implemented seamlessly with minimal teething problems. The after care team are fab, super quick to come back to you with solutions and more often than not, the query is answered in on response which is amazing!! Prior to us utilising the full potential of Eploy, I would simply use it for receiving applications for vacancies. Now, I couldn't be without it, I use Eploy every day for all aspects of the recruitment process and love that you learn new things every week. Once you take the time to understand the system, it is easy to use with some fab features to make your live in recruitment SO much easier and more enjoyable. The team are great, shout out to Annabel our lovely Account Manager, Jordan who delivered the software training to the team and of course the wonderful Daisy made integration of the new system as easy and smooth as it possibly could have been. Daisy was beyond helpful and we had a great laugh whilst building the modules! **What do you dislike about Eploy?** Nothing, they are always brining new ideas to the table with the updates and always listen to feedback and ideas to put forward as well! **What problems is Eploy solving and how is that benefiting you?** Gaining references, GDPR regulations, efficient process for recruitment team, hiring managers and candidates. **Official Response from Rachel Robins:** > Thank you for your glowing review! We are delighted that Eploy has been able to streamline your recruitment and onboarding processes, making your job easier and more enjoyable. We are committed to continuously improving our platform and appreciate your feedback. We look forward to continuing to support your recruitment needs. ### 50. Eploy Review **Rating:** 4.0/5.0 stars **Reviewed by:** Dan W. | Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Eploy?** Agile and responsive system and able to make quick changes with minimal support **What do you dislike about Eploy?** Better use of AI integrated throughout the system **What problems is Eploy solving and how is that benefiting you?** Eploy is our corporate recruitment platform across all of our business areas and we have found the system to be flexible and highly configurable **Official Response from Rachel Robins:** > Thank you for leaving a review. We're glad to hear that you find Eploy flexible to implement and configure. I've passed on your feedback about the customer success/support team quick and efficient responses. 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