--- title: Eploy Reviews meta_title: 'Eploy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 160 reviews by the users' company size, role or industry to find out how Eploy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 160 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Eploy Reviews **Vendor:** The Access Group **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.6/5.0 **Total Reviews:** 160 ## About Eploy Eploy is the complete cloud-based recruitment platform for modern in-house recruitment teams. Eploy combines Applicant Tracking, Recruitment CRM, Talent Pool Engagement, Onboarding and Analytics into a unified web-based platform that integrates seamlessly with your careers site to provide an excellent experience for recruiters, candidates and hiring managers. Finding and recruiting candidates who are the perfect fit for your roles is always challenging. Fortunately, Eploy’s world-class recruitment software makes it much easier. Eploy is designed to help you convince and convert both passive and active candidates. It’s a complete Recruitment CRM for perfect Candidate Relationship Management. So, you’ll have all the tools you need to nurture your talent relationships and make successful hires, every time. Eploy also includes an Email and SMS marketing suite – so you can craft and send compelling campaigns that promote your employer brand and measure your engagement with your ideal talent. Eploy is precision-engineered to work on all devices and add value to every stage of the recruitment journey. Eploy automates and simplifies recruitment processes to help you attract, engage, recruit and onboard candidates quickly. As Eploy is also your full talent engagement platform you can manage your relationships with candidates, departments and hiring managers better. With a high degree of measurability, you can track and analyse your recruitment performance, quality, costs and timescales accurately. Our cloud-based recruitment platform is reinforced with market-leading mentoring and cross-sector expertise so you get the training and support you need to achieve a powerful commercial advantage. ## Eploy Pros & Cons **What users like:** - Users praise the **responsive customer support** from Eploy, facilitating smooth and efficient recruitment processes. (64 reviews) - Users find Eploy's **ease of use** invaluable for simplifying recruitment processes and enhancing team efficiency. (55 reviews) - Users appreciate the **customizability** of Eploy, enabling tailored recruitment processes that fit various business needs. (44 reviews) - Users appreciate the **user-friendly interface** of Eploy, highlighting its simplicity and ease of navigation. (33 reviews) - Users praise Eploy for its **ease of use and timely support** , significantly improving their recruitment processes. (32 reviews) - Customization (28 reviews) - Features (25 reviews) - Users highlight Eploy's **intuitive interface** , which simplifies recruitment and enhances the overall candidate experience effectively. (25 reviews) - Recruitment Efficiency (24 reviews) - Comprehensive Features (23 reviews) **What users dislike:** - Users find the **complexity of the backend** challenging, requiring IT expertise and making navigation difficult. (14 reviews) - Users find Eploy's **feature complexity** challenging, as the system requires a steep learning curve and IT expertise. (13 reviews) - Users face a challenging **learning curve** when navigating Eploy's complex features and reporting tools. (13 reviews) - Users find **limited customization** in Eploy, especially in marketing analytics and some form-building features. (8 reviews) - Users find the **navigation difficult** , often feeling confused and reliant on support for workflow changes. (8 reviews) - Users find Eploy's interface **not intuitive** , leading to complexity and confusion, especially with reporting functionalities. (8 reviews) - Users find the **system complexity** challenging, particularly in navigating the backend and understanding reporting features. (8 reviews) - Access Limitations (7 reviews) - Users find **lack of clarity** in navigating Eploy's back end, making reporting and data extraction challenging. (7 reviews) - Not User-Friendly (7 reviews) ## Eploy Reviews ### 1. Excellent ATS - would highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Eploy?** Our Account Manager, Abby, is really dedicated and understands her clients, what they need and what might be beneficial for them. The Success Team are so responsive and helpful. There's just so much Eploy can offer. **What do you dislike about Eploy?** Myself and some of my team would love to join their 3 day training session, but unfortunately they are out of our budget. **What problems is Eploy solving and how is that benefiting you?** Efficiency - enabling our candidates, Talent Partners, and Hiring Managers to better manage the recruitment and onboarding journey - all in one place. The MI we are seeing is incredibly useful for the TA team as well as the exec team. **Official Response from Rachel Robins:** > Thank you for your 5* review about Eploy's ATS. Your comments will be shared with the team and the review will be helpful to others looking to change their ATS. Often, efficiency and improving the process for all is a key driver to switching to an ATS that does it all. We have some great resources on Knowledge Base that will give you extra insight into the dashboard & reporting and how to get the best out of Eploy. Once again, thank you. ### 2. A useful intuitive platform with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Fi W. | I-REACCH Data Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Eploy?** I have always considered Eploy to be a fairly intuitive platform, making it easy to train new members of staff in how to best navigate and utilise eploy at different points of the recruitment process. The customer support team are also responsive and helpful, and happy to discuss improvements and changes to adapt to our needs. The implementation of these updates is typically timely, and when a change is not yet possible (sometimes due to functionality restrictions), the customer service team are usually more than happy to work with their techs to discuss the reality of the update, considering timeframe and alternative solutions where necessary. Working within recruitment, eploy is a daily tool with a variety of features (including dashboards and reporting) that serve our needs at every stage of recruitment, through to integration with our HR platform for smooth onboarding. **What do you dislike about Eploy?** There are very few suggestions that I would have for improving eploy, except for functionality improvements (going beyond what is currently posssible) as technology improves - which I know Eploy is very hot on, with their technical team delivering regular update rollouts. **What problems is Eploy solving and how is that benefiting you?** Eploy is able to support our recruitment needs all the way through from raising and approving positions, through to onboarding and integration with our HR system, which allows us to provide a smooth recruitment process for both our hiring managers and recruitment candidates. **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy. We're delighted that our platform and customer support have been beneficial to your recruitment process. We value your feedback on how you are finding Eploy an intuitive platform with great customer support. As you will know, we are committed to leveraging technology advancements to enhance our platform and look forward to continuing to support your recruitment needs. ### 3. ePloy has been a valuable tool in our resourcing function **Rating:** 5.0/5.0 stars **Reviewed by:** Sammi Y. | Resourcing PM, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Eploy?** The relationship between our organisation and the Service Desk/Client Success team has been exceptional. We collaborate effectively, and the team is always approachable and helpful. Logging a request is straightforward, and communication and support are both timely and effective. ePloy has become an integral tool within our resourcing function, used daily to support our operations. While the initial implementation took longer than anticipated—due to the significant scope of this change for our organisation—we received strong support throughout the process. As a complex organisation, we appreciate the ongoing collaboration to further integrate and optimise our systems together. **What do you dislike about Eploy?** After reviewing multiple ATS platforms, I believe there’s room for improvement in the dashboard interface. While the components and metrics provided are highly useful, the overall look and feel come across as somewhat clunky and overly metric-focused, making it less ideal for sharing with key stakeholders. That said, I’m aware that enhancements are on the way, which is promising. **What problems is Eploy solving and how is that benefiting you?** Prior to implementing ePloy, we had limited visibility into vacancy and candidate management, resulting in low confidence in these processes **Official Response from Rachel Robins:** > It's great to hear that Eploy has become an integral tool for your resourcing function and has provided increased visibility into vacancy and candidate management. We're committed to further integrating and optimising our systems to better support your operations and look forward to sharing the latest dashboards and platform interface as we continually improve the platform. ### 4. Eploy at The Law Society **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy I. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Eploy?** Eploy is an agile, highly configurable, and user-friendly ATS system. Having used Eploy for nearly two years, I’ve found it intuitive and straightforward to navigate. The Success/Solutions Team at Eploy is exceptionally knowledgeable and responsive, making the configuration process seamless. We’re fortunate to be supported by an experienced and proactive Account Manager, and we’re now seeing the broader positive impact of the ATS across our organisation. The system has streamlined our recruitment processes, improved communication with candidates, and provided valuable insights through its robust reporting capabilities. Its flexibility allows us to tailor it to meet our specific needs, ensuring it aligns perfectly with our recruitment strategy. Eploy has not only enhanced efficiency but also contributed to delivering a more positive candidate experience, which has been a key objective for our team. **What do you dislike about Eploy?** While the system is easy to use, building reports and widget can be tricky and confusing. **What problems is Eploy solving and how is that benefiting you?** Streamlining recrutiment, and candidate experience. **Official Response from Rachel Robins:** > We're thrilled to hear that Eploy has had such a positive impact on your recruitment processes and candidate experience. Our Success/Account Management Team work hard to provide exceptional support, and we're glad to hear that it has been beneficial for your organisation. We appreciate your feedback about the report and widget building process and if you have any areas that you require our help with please do ask the customer success team who will be happy to help. ### 5. ive found eploy very easy to work with and adaptable to my needs **Rating:** 4.0/5.0 stars **Reviewed by:** Penny F. | Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Eploy?** account management, flexibility of functionality and cost! **What do you dislike about Eploy?** the employee referral programme isnt a global tool and doesnt cater for differing rewards **What problems is Eploy solving and how is that benefiting you?** the employee referral portal needs to adapt to differing rewards to suit a global roll out **Official Response from Rachel Robins:** > Thank you for leaving Eploy a review. We seek to continually provide an agile and flexible ATS. We have shared your comments with the team and with your Account Manager. ### 6. Easy, fast and slick system **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe G. | Resourcing Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** I like the layout of Eploy, I find it very easy to navigate. As a new member of staff, I have found it to be incredibly user-friendly, fast and not 'bulky'. **What do you dislike about Eploy?** There are lots of great features, need time to find them **What problems is Eploy solving and how is that benefiting you?** Easy way to visibly track jobs, candidates etc. Also very easy to find contact names. **Official Response from Rachel Robins:** > We appreciate you leaving us a great review, thank you! It is lovely to hear that you like the layout of Eploy and find it very easy to navigate. We have designed the platform with the user experience in mind. We have lots of resources and tutorials on the Knowledge Base so you can make the most of all the great features. If you need any specific help, don't hesitate to ask our customer success team. ### 7. Possibly the best recruiting tool I have ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Resourcing Advisor - Security, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** Everything in all honesty, It is simple to use, Easy to teach people, process is extremely stream lined and has so much potential. **What do you dislike about Eploy?** Sometimes it is annoying how you cannot select a subsection and have to filter through the whole list. **What problems is Eploy solving and how is that benefiting you?** Makes life a lot more easy and makes the recruitment process more stream lined and simple. **Official Response from Rachel Robins:** > Thank you for the glowing review. To read '"Possibly the best recruiting tool I have ever used' is amazing and i have fed back your comments to the team. Making a recruiters life easier is what we strive for, so thank you for sharing. ### 8. Easy to Use, Highly Customizable, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Eploy?** Easy to use, a lot of customisation, great support **What do you dislike about Eploy?** Would like more training opportunities without extensive fees for the more complicated areas of the system. **What problems is Eploy solving and how is that benefiting you?** More automation in our recruitment processes and better candidate and hiring manager experiences **Official Response from Rachel Robins:** > Thank you for your review of Eploy. Great to hear that you are making the most of the features. We are running some free online training sessions and have a full library of recorded sessions in the knoweldge base so please do ask our success team for help finding the right courses. ### 9. Excellent experience when using and working with Eploy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Eploy?** Software is easy to learn and easy to navigate which is extremely important for both internal and external users of a system (especially onboarding new collgeaues) Implementation and integration with our current payroll was painless and easy, and the team were a great help. Customer service has been second to none - probably the best I have worked with. They are always willing to go the extra mile to ensure our business needs are met where possible and usually without the need to find hidden cost and charges. Currently contains all the features we require as a business to recruit and onboard effectively and efficiently. **What do you dislike about Eploy?** There arent really any major downsides. There are a couple of minor improvements i would request (i.e. mass deletetion of drop down list info), but there is a robust ideas platform for the software, so they are always looking into ways to listen and meet customer needs. **What problems is Eploy solving and how is that benefiting you?** Ease of recruiting into our volume roles. **Official Response from Rachel Robins:** > We're thrilled to hear that you've had an excellent experience with Eploy! We appreciate your feedback and are glad to hear that our ATS is easy to learn and navigate, and that our customer service has been second to none. We're committed to continuously improving our platform and appreciate your suggestions for minor improvements. ### 10. Excellent Support during a large implementation! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin F. | Senior Resourcing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** The system is user friendly, fully customisable and provides excellent data! **What do you dislike about Eploy?** Nothing, it does everything required of the system! **What problems is Eploy solving and how is that benefiting you?** We previously had numerous ATS systems and integrating all of these into one platform has benefited the business. We have also incorporated the onboarding module that links to our HR systems and streamlines the onboarding process. **Official Response from Rachel Robins:** > Thank you for the 5* review and comments about our support during your large implementation project. It has been a pleasure working with you. If you need any support, please don't hesitate to contact your Eploy account manager or our success team. ### 11. Excellent, User Friendly Product **Rating:** 4.5/5.0 stars **Reviewed by:** Norman N. | Programme Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** Eploy is a very user friendly system, and following a series of pilots prior to going LIVE we received extremely positive feedback from end users and core users about its functionality. It empowers end users to submit documents through the system, which aids capacity within the core user team. The customer support provided is excellent and enables us to resolve issues in a timely manner. **What do you dislike about Eploy?** The report writing tool could be more adaptable and user friendly. **What problems is Eploy solving and how is that benefiting you?** Automating our recruitment system and enabling a higher number of applicants now applying for posts. **Official Response from Rachel Robins:** > It is fantastic to hear that you have had extremely positive feedback about Eploy's functionality. Empowering users is what we strive for. I have passed on your comments about our customer success team service. They will value hearing this. If we can help at all with how you are using reports then please do let us know and we will be happy to assist. ### 12. Intuitive platform with a wealth of data **Rating:** 4.0/5.0 stars **Reviewed by:** Lucia D. | Senior Recruitment Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Eploy?** Eploy is an intuitive platform to map the candidate journey and gather some important information to profile our audiences. We can easily monitor the pipeline and run source reports to analyze the impac of what we do to drive demand. **What do you dislike about Eploy?** Unfortunately, the marketing module is not as insightful as it'd be. Data on email performance is limited to open/clicks, but there is no correlation between activities. They sit at user level, rather than campaign level. I'd love to have access to better marketing analytics and more intuitive ways to segment and target the database. **What problems is Eploy solving and how is that benefiting you?** Eploy can show us the pipeline and assess the quality of applications we receive. **Official Response from Rachel Robins:** > We're pleased to hear that Eploy is helping you monitor the pipeline and assess application quality. We understand your desire for more comprehensive marketing analytics and are happy to speak to you in more detail to understand where we can support further with this aspect. Please speak to our customer success team or your account manager in the first instance. ### 13. Helpful team, quick responses & solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Stella S. | Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Eploy?** I find eploy user friendly and easy to use, and the account managers who help us are really helpful, very responsive and always on hand to offer support. Emma Cooper in particular is lovely to work with and always friendly! **What do you dislike about Eploy?** I think there are a lot of features on it so it can be a little confusing sometimes knowing how to navigate the features you need, but I think that comes down to training. **What problems is Eploy solving and how is that benefiting you?** Saves time, good access to a lot of candidates, ease of use **Official Response from Rachel Robins:** > Thank you for your feedback on Eploy and our team! We're glad to hear that Eploy has been saving you time and providing easy access to candidates. We understand that navigating through numerous features can be a lot to navigate all at once. Our customer success team are always on hand to help if ever you need it. ### 14. 5 years in **Rating:** 5.0/5.0 stars **Reviewed by:** Georgina L. | Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2024 **What do you like best about Eploy?** We implemented Eploy around 5 years ago. In that time we've continued to see huge, regular changes in the advancement of the product. They take on board feedback really well & are constantly looking to upgrade our system & ensure we're making the most of all the features. The support team are fantastic, responding quickly every time & very knowledgeable. Our Account Manager Abby is also brilliant & in touch regularly to ensure everything is running smoothly & we always have a point of contact if we need one. **What do you dislike about Eploy?** There really isn't much I can think of. Sometimes the system is a little overwhelming when you're trying to change processes but that's down to there being so much available & the support team are great at talking you through what you need to do when you do get a bit lost. **What problems is Eploy solving and how is that benefiting you?** Eploy provides us with an effecient way of processing candidate's applications, ensuring they have a good experience with us & we have all the tools necessary to move candidates through the process effeciently allowing us to manage talent now & in the future. **Official Response from Rachel Robins:** > Thank you for your feedback and 5 * review! We're glad to hear that you find our support team and Account Manager Abby to be fantastic - this has also been shared with Abby. We appreciate your feedback on the system features, always great to hear that you enjoy the user experience. Reviews such as this are always helpful to others so thank you again for taking the time to leave us a review. ### 15. Incredibly efficient and customer focused **Rating:** 5.0/5.0 stars **Reviewed by:** Mikki W. | HR Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Eploy?** The system is incredibly easy to use, as a customer you have so much control over how you want your system to work. The build/implementation team were fantastic in creating the system we wanted, as well as reacting on feedback after we'd launched to tweak it as necessary. Any support calls raised are responded to in a timely fashion with quick resolutions. **What do you dislike about Eploy?** Nothing, we honestly haven't come across a single issue since launch! **What problems is Eploy solving and how is that benefiting you?** The system really puts the ownership in the hands of our hiring managers, giving them great visibility of candidates to make informed recruitment decisions. The authorisation workflows within the system have improved our internal authorisation processes, creating a more streamlined approach where vacancy information can be viewed in one place. **Official Response from Rachel Robins:** > Thank you for your positive feedback and 5* review! We are delighted that you have had a great experience with our system and support team. We strive to continue providing top-notch service to all our customers. We are pleased to hear that having the ownership of the system is giving you the desired visibility and control. Your review and feedback will be most helpful to others reviewing G2 for ATS solutions. ### 16. Recently implemented Eploy to our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** The system presents data visually and in easy ways to interpret **What do you dislike about Eploy?** When a candidate has an offer in their portal, they can't access the offer by clicking into 'my offers' and leads to a lot of confusion with candidates accessing on their mobile device. **What problems is Eploy solving and how is that benefiting you?** Eploy has enabled us to have access and visibility to recruitment data across our organisation. Moving forward we will be able to make strategic and data decisions as a team and provide this information back to senior stakeholders across the business. **Official Response from Rachel Robins:** > Welcome onboard with Eploy and thanks for leaving us a review about how you now have visibility and recruitment data across the organisation. Recruitment data that supports strategic decision making is essential, and you are certainly embracing this. Can I suggest that we can help with the candidate portal / offers. If you speak to Eploy's customer success team, they will be able to assist you. ### 17. A truly easy to use ATS solution **Rating:** 5.0/5.0 stars **Reviewed by:** Keith E. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Eploy?** We have been using Eploy for around 12 weeks now and we couldn't be more happy with it as our ATS solution. IT has completely changed the way we approach recruitment and has put much more of the actions and controls in the hands of the candidate, releasing time for our recruitment team to concentrate on other areas. It's easy to use, easy to change, and thanks to the implementation team, easy to setup. When things aren't quite as easy, our customer success manager and the customer support team are just a call or email away, and are very quick to respond. **What do you dislike about Eploy?** The only negative, if you can call it a negative, is that Eploy was very much undersold to us. There are a pelethora of functions and features that we are only just discovering, and using to make improvements to how we use it. If we had known about some of these functions before, we may have planned them for the system from the start. However, it is a very minor gripe. **What problems is Eploy solving and how is that benefiting you?** Our primary problem, prior to Eploy, was the huge paperwork burdon that was set on our recruitment team. By putting the application into the hands of the candidates, the amount of paperwork that our recruitment team needs to action has been reduced to the bare minimum. Keeping track of applications has become much better. The team no longer needs to keep spreadsheets running and updated with how far along a candidate is on journey. The on screen tracker view does that for you, making it quick and simple to see where each candidate is on their application. This also goes the same for the candidate, who no longer needs to chase or call as they can see where they are directly in their portal. Automated emails and documentation has made a huge impact on the teams day-to-day work. They are no longer trying to put contracts together and getting them emailed out. They just progress the candidate along, click a button and the contract automatically pings its way to the candidates for signing. Tie this in with Eploy's e-signature package, and it makes signing contracts a breeze. **Official Response from Rachel Robins:** > Thank you for your feedback and 5* review! We're constantly working to improve and enhance Eploy's features, so we're glad to hear that you're discovering new functions that are benefiting your recruitment process. We appreciate your feedback on the customer success team and how they are quick to respond. As you mention, Eploy is functionally rich and has a whole range of features. Often, if we shared all of the functionality when going live it might be information overload. I'll certainly share this with the team so that we can learn from making sure you are aware of the full capability most suited to you going forwards. ### 18. A great partnership for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria H. | Head of Recruitment Development, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Eploy?** Hard to pick just one, the people and our account relationship is what makes life really easy for us. We've worked with Eploy for 6 years now and they have taken the time to get to know our business - will prioritise customer care and account review and are happy to consult with us on what needs to be done to achieve our TA strategy. **What do you dislike about Eploy?** I'd love the ATS to be an app but I also understand that there are pros and cons to that. **What problems is Eploy solving and how is that benefiting you?** Just some of the things we're tackling with the support of Eploy... providing a first class candidate experience, talent pipelining and engaging potential talent, the automation of certain parts of the recruitment process to support efficiency of our team and Hiring Manager engagement with the platform. **Official Response from Rachel Robins:** > We're delighted to hear that our partnership has been beneficial for your talent acquisition strategy. We take pride in building long-term relationships and developing the Eploy platform based on future TA requirements. We will share your feedback with our team - thank you. ### 19. Excellent platform that is user friendly for the recruiters, hiring managers and candidates. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** Everything is in one place and easy to find compared to other systems. Can easily search for candidates (i love the phone number search function when someone calls me!) **What do you dislike about Eploy?** Having to save larger porfolio documents or CVs with pictures as files as they are too large to drag and drop when setting up a candidate. **What problems is Eploy solving and how is that benefiting you?** Collating all our candidate information in one place and candidates being able to directly upload all their compliance rather than us having all the documents on emails. **Official Response from Rachel Robins:** > Thank you for leaving Eploy a review. This is helpful to others looking for the best ATS and how it fits requirements. Making the recruitment experience simpler, more user friendly and engaging is great to hear. Do reach out to our customer success team regarding document size for drag and drop as they are always happy to help with hints and tips. ### 20. Easy to use and great support **Rating:** 4.0/5.0 stars **Reviewed by:** Hollie M. | Centre Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** The support team are great, they are always happy to help and solve any issues really quickly. **What do you dislike about Eploy?** It's not as easy to customise our web page without the help from the support team. **What problems is Eploy solving and how is that benefiting you?** It is helping us screen and process multiple recruitment applications. **Official Response from Rachel Robins:** > Thank you for your review and comments about how you are solving screening and processing multiple applications. We will pass your kind comments on to the team. Eploy's platform is continually evolving so watch this space for upcoming improvements! ### 21. Eploy Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Fabio M. | Head of Recruitment, Oxford Said Business School, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Eploy?** Automation of what was once a manual process. The much improved stakeholder and candidate experience. Customer service from Eploy has been excellent. **What do you dislike about Eploy?** Couple of things that we were unable to put in place but the majority of our process and requests were covered. **What problems is Eploy solving and how is that benefiting you?** We were looking for improvements for both our candidates and stakeholders within our recruitment process and this experience has improved significantly. More transparency for stakeholders to see the recruitment stages of their vacancy throughout the process and the automation of interview arranging for the candidates to be able to choose their desired interview slots. **Official Response from Rachel Robins:** > Thank you for sharing your positive experience with Eploy. We're glad to hear that the automation using Eploy has improved your recruitment process and provided more transparency for stakeholders and candidates. I'll passs on your comments regarding our customer success team. Thanks for taking the time to leave us a review. ### 22. Really great system! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte D. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Eploy?** Eploy is certainly the best system I have used in recruitment. I have used a variety of systems over the years but Eploy is the quickest and most effecient and very suited to our needs. It is super easy to use with some great features. The customer service is also great to help with any queries, the team get back to your queries quickly and are always happy to educate and show you how how to resolve any queries over a Teams call. I would highly recommend this system to anyone. **What do you dislike about Eploy?** There isn't anything that I can think of that I dislike about Eploy. **What problems is Eploy solving and how is that benefiting you?** Eploy can help us save lots of time, from automatic emails being send out to proceeding candidates with a click of a button. It is a really easy system and I love that you can adapt it in many ways to suit our business needs. The analytics are also super helpful for tracking vacancies and candidates and these are very beneficial for meetings with managers. **Official Response from Rachel Robins:** > Thank you for the 5* review. We're are extremely pleased to hear that Eploy has been the best system for your recruitment needs! Our team is dedicated to providing quick and efficient customer service, and we're glad to hear that you've had a positive experience with us. Thank you for recommending Eploy and leaving a review that others will find invaluable! ### 23. Very good ATS system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** I think the best Eploy feature is the reporting dashboard, which is fully configurable to your business needs. I also like the interview scheduling feature which saves our hiring managers a lot of time. **What do you dislike about Eploy?** I would say that there are opportunities (particularly within AI) to streamline the CV shortlisting process and make this process even more efficient for our hiring managers. **What problems is Eploy solving and how is that benefiting you?** Improved governance and control around vacancy approvals, employee onboarding, resulting in improved hiring data. **Official Response from Rachel Robins:** > We appreciate you leaving us a review for others to understand how our customers are finding Eploy. Glad to hear the reporting dashboards and interview scheduling features are being used and loved. We are always updating the Eploy platform so watch this space for new features which we think you will like! ### 24. Capable product supported by excellent service. **Rating:** 5.0/5.0 stars **Reviewed by:** Howard J. | Head of Digital Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Eploy?** The product itself is extremely flexible, with options to export and integrate with other products. The workflows can support almost any process that a Recruitment team want to adopt. Under-the-hood, it can appear complex, but once you understand the way it works - and the support teams are wonderful in teaching while doing - then the apparent complexity allows for immense flexibility. Eploy as a company embrace the fact that there are other systems that businesses will use, rather than silo/distance themselves from potential competitors, and will offer support on integrating with other products. The support is brilliant, patient, capable, and understanding. The account management is also excellent; transparent in costs and functionality, extremely well-prepared for reviews, and very responsive to queries and change requests. In this post-covid world of slack delivery of products and services, Eploy's professionalism and service levels are god-tier. **What do you dislike about Eploy?** There is nothing that I can say about Eploy that is negative. **What problems is Eploy solving and how is that benefiting you?** Recruiting in the care sector. **Official Response from Rachel Robins:** > Thank you for your positive feedback and 5* review! We are pleased to hear that you find Eploy's flexibility and integration capabilities valuable, and that our support and account management have met your expectations. Your feedback is not only useful to our team but others looking at recruitment solutions and how they work in situ ! We are committed to providing excellent service to help with your recruitment needs in the care sector and are very proud to be 'god-tier' - thank you! ### 25. Very supported team, great system. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Eploy?** The team we partner with support us with everything we need in a timely manner and are always on hand to look at how we can improve our system or processes. **What do you dislike about Eploy?** The system is great and the function across the platform are really useful to what we want as a business, however it sometimes isn't the most user friendly of systems. The back office work such as widgets, filters, metrics can be confusing and something we get stuck on a lot of the time **What problems is Eploy solving and how is that benefiting you?** Eploy allows us to track and manage all our roles effectively and easily. It also is great for reporting which benefits us across the business in many ways, especially when working with executive stakeholders **Official Response from Rachel Robins:** > We're thrilled to hear that our team has been able to support you effectively and that you find our ATS system useful for your business needs. Our customer success team are always here to help if you need any support on widgets/dashboards. Or if you'd like any specific training, your account manager can help. ### 26. Eploy has made a real difference to our recruitment processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Eploy?** It has improved our time to hire, and reduced the amount of money that we previously using recruitment companies for our appointments. It has made our onboarding process quicker and more efficient, and candidates enjoy the process. The success team is really helpful and supportive, and is always ready to help with system changes and queries. Hiring Managers love the visibility of their vacancy, and have really embraced it. **What do you dislike about Eploy?** The amount of configuration that we had to do ourselves - it took much longer and more resource than I initially thought it would, and I would recommend having a separate team to implement the system going forward. The workarounds that we have had to put in place to make it fit our processes - particularly around the anonymisation of CVs, due to the parsing tool not always recognising heavily formatted documents. The integration with iTrent didn't go as well as expected, but I don't think that this was a problem with eploy. It was essentially a new integration for iTrent and I don't think that they had developed it properly. **What problems is Eploy solving and how is that benefiting you?** Time to hire Cost to hire Visibility to hiring managers Automating processes which were previously manual and very time consuming **Official Response from Rachel Robins:** > We're delighted to hear that Eploy has had a positive impact on your recruitment processes, improving time to hire, reducing costs, and providing visibility to hiring managers. We appreciate your feedback regarding the configuration and also recommend that as part of the planning and implementation process that resource is available to plan how you want to customise the workflows and process. Thanks for sharing your feedback on the hiring manager experience, this is very useful for others reading reviews. ### 27. Easy to use, accessible, everything you'd need in a recruitment system **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha P. | Internal Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Eploy?** I use Eploy every day and like best the ease of use. Also all the different widgets you can make. My colleague and I attend recruitment fairs to sign people up to our job alerts for when vacancies become available. Being able to create a widget which automatically tracks how many people sign up at each job fair we attend really helps us to know which events are most and least successful. It's really helpful to keep on top of tracking how quickly you get back to applicants and ensuring every applicant is contacted. It takes off a lot of the pressure by automatically rejecting candidates which do not meet certain requirements. Eploy really speeds up the whole process with the templated emails you can send with the click of a button and catagorised why and at what stage people are being rejected so you can review this and fine tune the recruitment process. It's easily the best recruitment system I have used would 10/10 reccomend to anyone considering a new system. **What do you dislike about Eploy?** I couldn't really say anything i dislike about using eploy, i think it's genuinely the easiest and helpful system I've used and if I have any issues the Success Team is always there to help and they're really quick to come back. **What problems is Eploy solving and how is that benefiting you?** Speed of recruitment. From the template emails you can integrate in to the system you can reject applicants, send them an email to call you back, invite them to interview, send them emails regarding onboarding, all by a click of one button and it's done for you. A candidate will apply and get an email or call the same day 9/10 because we're no longer inundated with tons of applications which do not meet our requirements as they are automatically rejected by the system. And having all the information you need on a candidates profile from their application form and CV to uploading files from their interview notes, right to work documents, and onboarding forms being all in one place. **Official Response from Rachel Robins:** > We're thrilled to hear that Eploy has been instrumental in streamlining your recruitment process and helping you stay on top of applicant communication. We're committed to providing a user-friendly and efficient system, and we're glad to hear that it's meeting your needs. Thank you for your feedback and recommendation, this is extremely helpful for others looking for an end-to-end recruitment platform! ### 28. Eploy is such a fabulous system, so quick and easy, and does everything that you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Abbie P. | Resourcing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** The speed of the system. It is immediate with changes made, and is so easy to navigate. **What do you dislike about Eploy?** You cant always go back, the page normally freezes, but this is a easy fix. **What problems is Eploy solving and how is that benefiting you?** Eploy has massively improved the candidate journey from start to finish. it also supports hiring managers have visibility of candidates application and onboarding processes, which increases speed to hire. **Official Response from Rachel Robins:** > Thank you for the 5* review and useful comments on how you find Eploy. We have designed Eploy with the user experience in mind and comments like this are great to read. Improving the candidate journey is a huge win and it sounds like you are making the most of Eploy's features. Thank you once again. ### 29. Packed with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Eploy?** Eploy is completely customisable, and we are able to make changes as needed to accommodate business needs. Having complete contol over how we use and operate the system alows us to adapt workflows, authorisation flows, and user permissions quickly and easily. The Eploy dashboards are incredibly useful for manging my daily workload. The dashboard display is clear and attractive, and tracks the progress of my candidates and vacancies. It is also great for providing management data at the click of a button. The support received from the Customer Success Team has been exceptional. They are quick to respond, and are always able to provide help and advice. **What do you dislike about Eploy?** While the talent pooling facility is useful, it feels cumbersome and clumsy. **What problems is Eploy solving and how is that benefiting you?** Reducing time to hire by reducing recruiement admin. Better and faster comminucation with hiring managers and stakeholders. Auditable authorisation process. First class reporting. **Official Response from Rachel Robins:** > Thank you for your feedback on your experience of working with Eploy. We aim to continue to provide complete control over how you enhance and use the system. It is great to hear your feedback on the dashboards and how these are providing 'click of a button' management information. We are constantly working to improve our features and user experience, and your input is valuable in this process. ### 30. New ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Faye S. | Resourcing Manager - Public Sector FM (Healthcare, Education and Government contracts), Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Eploy?** Really easy to use, great functionality of generating interviews etc, I love how you can lockdown permissions and visibility of data according to the Users company. Mobile compatible, always doing things on the go! Being able to customise the dashboards for me really set Eploy apart from any other ATS I have used (and there have been a lot!) The team are all so brilliant and quick to respond, as much as they might not want to admit it I feel like I've made some allies for life! **What do you dislike about Eploy?** Some very minor nuiances such as not being able to click the parent company, when viewing a company, to find out the parent companys ID (useful when have several companies of the same name etc). I also dont like on the hiring manager dashboard that it shows the number of candidates of all time for their vacancies, rather than active applications remaining **What problems is Eploy solving and how is that benefiting you?** Integrating two giant businesses together was no mean feat, but we have successfully configured new ways of working and different workflows/onboarding routes/dashboards/user settings etc that makes everything work harmoniously. **Official Response from Rachel Robins:** > Thank you for your feedback and 5* review. So thrilled to read how you are enjoying the customisable dashboards. Hearing how this sets us apart from other ATS is useful for others to read too. I'll be sure to share your feedback with the team - i'm sure they feel the same about you. We'll definitely take note of your suggestions for improvement and as you may know we are continually improving Eploy through feedback such as this - so thank you! ### 31. Very well supported system with everything I need in an ATS considered **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Eploy?** The system was able to be build and customised to meet my needs, The team, from inception to account manager, are supportive and responsive. The system itself is ease to learn and my clients are happy with their application and onboarding process. **What do you dislike about Eploy?** Nothing. Where there was not an obvious solution to my need the teams worked hard to develop solutions. **What problems is Eploy solving and how is that benefiting you?** Providing a linked solution for a candidate to apply, move smoothly through the recruitment process and, if successful, onboard to contract issue. This was a disjointed process requiring many tracking documents but is now timely, in one place and can confidently be counted on for DPA. **Official Response from Rachel Robins:** > We appreciate your kind words about our team and our ATS. It's fantastic to hear that Eploy has been able to address your needs and provide a smooth recruitment and onboarding process. I will be sure to share your feedback with our team and once again, thanks for taking the time to leave us a 5* review. ### 32. Friendly and helpful, Eploy exceeds expectations to our personal needs for an unusual operation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Eploy?** The service and platform is very bespoke and felexible. Costs are kept reasonable. Support services are excellent. System updates keep the platfrorm simple to use and integrate with existing software well. **What do you dislike about Eploy?** Small additions that would improve customer experience incur disproportionate costs. **What problems is Eploy solving and how is that benefiting you?** Eploy solves the problem of running a recruitment operation including multiple partners across a busy shopping centre with nearly 300 businesses. It's primary benefits to us are its cost effectiveness, ease of use and access along with its flexibility ro incorporate needs. **Official Response from Rachel Robins:** > Thanks for the 5* review and useful comments. We have designed Eploy to be adaptable and flexible so it grows with you. I have passed on your comments to our customer support team who will be grateful to read about your experience. Any suggestions you have for how we can continually improve then please do let your Account Manager know. ### 33. Great Customer Service Team **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Eploy?** The team has been crutial to my onabording into my new role. I have never used Eploy before and so it has been really great having such a supportive team. First via Amy Nibbs and secondly through my awesome account manager - Chad. It really is refreshing to have Chad on board. It feels like a genuine conversation every time we meet - he cares and understands needs very well and takes time to listen and take action quickly. **What do you dislike about Eploy?** I am only one person in my team, and without being part of the implementation phase it has been tough to get up to speed with the system. The backend knowledge you have to have is quite intense. **What problems is Eploy solving and how is that benefiting you?** We have never had an ATS before and so it's providing some structure and governance for our recruitment processes. **Official Response from Rachel Robins:** > We're thrilled to hear that our team has been crucial to your new role. We'll be sure to pass along your kind words to the team too. If you need any support on how to get up to speed with all that Eploy has to offer, then please contact either your Account Manager, The Customer Success Team or we have a whole host of support guides in the Knowledge Base. ### 34. Fantastic ATS System **Rating:** 5.0/5.0 stars **Reviewed by:** Dannielle P. | Onboarding Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Eploy?** I worked on building our system when we began implenting , integration and the building stages and understanding what goes on behind the front surface of the system, is mind blowing and the team made it a lot easier. I loved all the analytics features, that you can basically create a widget for almost anything you want to report on, just to make your day to day job, easier! Generally easy to use. The customer support is fantastic, very quick time frame. General overall fantastic system and we use this daily, as I am the onboarding coordinator and work alongside the recruitment team. **What do you dislike about Eploy?** That a full time time to hire from applciation to started in service, cannot be reported on via widget, the report function is a little confusing. **What problems is Eploy solving and how is that benefiting you?** We went from being a paper based onboarding and recruitment process, to now being paperless and digital, so this has saved us lots of time and we can put that time into work. **Official Response from Rachel Robins:** > We're so pleased to hear that you have had a fantastic experience with Eploy's ATS system! It's great to know that the system has made your day-to-day job easier and that you appreciate the quick customer support. We value your feedback about the reporting and dashboard functionality and glad to hear it is hitting the spot. We're thrilled that Eploy has helped your team transition to a paperless and digital process, saving time and improving productivity. ### 35. Great implementation process **Rating:** 4.0/5.0 stars **Reviewed by:** Emily H. | Senior Recruitment Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Eploy?** I returned from maternity leave at the start of our implementation process and found it to be a really positive experience. The process was clearly set out and managed to a very sensible timeline, and each phase was introduced well to allow us to prepare. The team were very knowledgeable, always helpful and were on-hand to answer queries no matter how small. We are still in the early stages of using the system now that it is live, but it's 'so far, so good'. The system is straightforward, clean and built with recruitment teams in mind. **What do you dislike about Eploy?** Some of the user training could have been more bespoke, but I understand that this is currently under review internally. We've yet to fully test some of the user features but I have every confidence that they will make a difference to the efficiency of our service to stakeholders and candidates. **What problems is Eploy solving and how is that benefiting you?** Vastly improved reporting functionality. Ease of use for candidates. **Official Response from Rachel Robins:** > Thank you for sharing your experience about Eploy and the implementation process. We're glad to hear that the timeline and phases were well-managed and that our team was knowledgeable and on-hand to help. We understand the importance of an ATS built with the recruitment team in mind and your feedback will be extremely helpful to others. ### 36. Eploy is a great recruitment tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Eploy?** How easy the user interface is to get about and understand **What do you dislike about Eploy?** How slow it can be at times. Apart from that nothing **What problems is Eploy solving and how is that benefiting you?** Easier to track applicants previous applications and reason why they have been unsuccessful previously **Official Response from Rachel Robins:** > We appreciate you leaving a helpful review and giving Eploy a full 5 stars. We have designed Eploy with the user journey and experience in mind and it sounds like you are experiencing that. If you ever need any assistance re speed/performance please do let us know and we can look into what this may happen. It's not normal for that to happen, so there is likely a quick fix. ### 37. Powerful, Modern and And Highly Customisable ATS **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Eploy?** Eploy is highly customizable, allowing us to tailor the system to meet our specific needs. Its modern, user-friendly interface has streamlined our workflow, making it easier for our team to navigate and utilize its features. The vast reporting capabilities provide us with detailed insights and analytics, empowering us to make data-driven decisions. While Eploy is designed for self-service, any minor configurations have been a breeze thanks to their exceptional customer success team. They are always hands-on and provide excellent support, ensuring that any issues are promptly resolved. Furthermore, Eploy offers multiple options for integration with external job boards, assessment tools, and, more recently, ChatGPT. These integrations have broadened our reach and enhanced our recruitment strategies. In summary, Eploy ATS has proven to be an invaluable asset to our recruitment process, combining flexibility, advanced features, and outstanding support. **What do you dislike about Eploy?** It's worth noting that it can take some time to learn the ins and outs of designing and configuring a system that perfectly fits your needs due to its extensive capabilities. However, Eploy provides a wealth of guidance articles to assist with this, and their customer success team is always ready to lend a hand, ensuring a smooth and supportive setup process. **What problems is Eploy solving and how is that benefiting you?** Firstly, Eploy’s robust reporting capabilities provide comprehensive insights into our recruitment metrics. This helps us make data-driven decisions, improving the effectiveness of our hiring strategies. The system also enhances communication between candidates and hiring managers throughout the process, ensuring a seamless and engaging experience for all parties involved. Additionally, Eploy saves us considerable time on recruitment administration by automating various tasks and workflows. This efficiency allows our team to focus more on strategic activities rather than getting bogged down by administrative duties. Overall, Eploy is streamlining our recruitment process, making it more efficient, data-driven, and communication-focused, ultimately leading to better hiring outcomes. **Official Response from Rachel Robins:** > Thank you for sharing your experience. We're pleased to hear that the customisation options, modern interface, and reporting capabilities of Eploy have been valuable to your recruitment process. We appreciate your feedback and will share this with the team. Your comments about the integration options and saving time on recruitment administration for more time on strategic activities is also valuable for others to know, so thank you for sharing. ### 38. Eploy has changed our ways of working for the better! **Rating:** 4.5/5.0 stars **Reviewed by:** Amy W. | Senior Talent Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Eploy?** How user friendly the system is, all hiring managers and recruiters can easily navigate the system with minimal errors or support. **What do you dislike about Eploy?** There's nothing I would say I dislike about Eploy. There are a number of upgrades each year which make it better each time. **What problems is Eploy solving and how is that benefiting you?** The consistenty of our recruitment processes and making sure the hiring managers take ownership of their own recruitment. With the ability for hiring managers to raise their own vacancies which then goes through an approval process - it takes a huge amount of workload off the recruitment team. **Official Response from Rachel Robins:** > We're thrilled to hear that Eploy has positively impacted your ways of working for the better! We're glad to know that the system is user-friendly for hiring managers and recruiters and that you are making the most of the regular upgrades. Thanks for leaving us a review. ### 39. Eploy MFRS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Eploy?** Eploy has hepled us to manage and organise our recruitment process so much better, it is easy to use and very creative with what it can do. **What do you dislike about Eploy?** There isnt anthing i dislike about Eploy **What problems is Eploy solving and how is that benefiting you?** Orgaisiation, Refrences, tracking appliactions and jobs. Overall its benefitted us in so may ways ### 40. Changes to Careers Site & Eploy Team Session **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Eploy?** Customer Support is brilliant, the system is logical for the most part **What do you dislike about Eploy?** The Widgets & reporting can be confusing **What problems is Eploy solving and how is that benefiting you?** Leading with our recruitment process from role approval to onboarding. As a Talent Acquisition Team and as a business and for our customers Eploy supports the journey from start to finish. **Official Response from Rachel Robins:** > We're glad to hear that you find our customer support brilliant and the system logical. We appreciate your feedback on the widgets and reporting, and suggest that you liaise with the customer success team who are always on hand to help. ### 41. A personalised ATS **Rating:** 4.5/5.0 stars **Reviewed by:** Martha B. | Junior Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Eploy?** The eploy system is very flexible and can be customised easily to meet changing requirements. The reporting function is great and easy to use. The help team always respond quickly and clearly explain solutions. **What do you dislike about Eploy?** The vendor dashboard isn't as easily adapted as other dashboards, as eploy success will need to mke these changes. **What problems is Eploy solving and how is that benefiting you?** Eploy provides an audit trail for all recrutiment activity - meaning we are compliant with FCA requirements. **Official Response from Rachel Robins:** > We're glad to hear that you find Eploy flexible and easy to customise. We understand things change and you need an ATS to support that so thank you for choosing Eploy. We also understand the importance of adaptability, and are continuously working on improving to better meet your needs. ### 42. Excellent support desk service **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Eploy?** Eploy translates a complicated business process (recruitment and onboarding) into a simple, easy to use system. We have done a bespoke process with Eploy in our business where each of our 15 sites manages onboarding directly. Although this isn't how Eploy was designed, the easy to use dashboard functionality and workflow management has made this possible. A big part of the success of Eploy for me personally is the support desk service - from all the systems we use in our organisation I like Eploy the best because the responses are always in a quick timescale, the content of the responses are always useful and the team go above and beyond to offer a call should we need any furhter support. It's because of this I speak highly of the Eploy service and use them as an example when speaking to other providers. **What do you dislike about Eploy?** As a member of IT I don't use the system day to day. If I had to pick something, I'd say that the report functionality that's built into Eploy isn't that easy to understand or use. We pull data into SQL from Eploy's database for report purposes, but I didn't find the built in reporting structure easy, so this could perhaps do with some development time. **What problems is Eploy solving and how is that benefiting you?** Eploy has combined the recruitment and onboarding process into one system which is why we invested into it - prior to this we were using two separate systems. Eploy also allows our sites to manage onboarding directly rather than it being centralised, which relieves work on the recruitment team. **Official Response from Rachel Robins:** > Thank you for sharing how Eploy has benefited your organisation by combining the recruitment and onboarding process into one dedicated system. We appreciate your kind words about our support desk service and have shared this internally. We're glad to hear that it has allowed your sites to manage onboarding directly. We appreciate your support and recommendation of our service. ### 43. Fantastic ATS and a brilliant team. **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran J. | Group Recruitment Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Eploy?** The integration of Eploy is seamless, easy, structured, and professional. A dedicated Integrations Manager on hand to support you throughout your build and to ensure you remain on track with your project. The system is user friendly and offers incredible features from Dashboards, Widgets, Metrics, Data and much more. We have been using this system for 2 years now and to date have had zero issues or complaints. The success team are so efficient, no question is missed, and they really do stick to their SLA agreement. This system has catered for small recruitment campaigns to high volume, multi-site recruitment. Regular updates with your account manager to ensure we are utilising the full potential of the system. Eploy integrates with so many 3rd party systems and offers everything from a smooth application process to a fully automated onboarding process. We as a team have moved away from legacy old paper-based ways of working to a fully automated system and we haven’t looked back. Highly recommended if you want to take your recruitment and processes to the next level. **What do you dislike about Eploy?** Honestly.... Nothing, there isn't a single thing on the system we would change, nor would i change the integration process, training and guidance or after care support **What problems is Eploy solving and how is that benefiting you?** Multiple, it has truly transformed the ways in which we work. We used to manually issue contracts with several attachments. That is now managed in the onboarding portal, reducing colleague work time and errors. We have moved from a paper-based authorisation process for the vacancies and offer, to an automated, trusted approval process via Eploy. We have redesigned and enhanced our careers website, through Eploy and we have a seamless integration to our people system whereas before we would manually add them, one new starter at a time. We are quicker, more efficient, automated, and more professional now we have Eploy. **Official Response from Rachel Robins:** > Thank you Kieran for your glowing review! We're thrilled to hear that you've had such a positive experience with Eploy and our team. We're committed to providing seamless integration, user-friendly features, and efficient support to help take your recruitment processes to the next level. We appreciate your recommendation and look forward to continuing to support your recruitment needs. ### 44. Eploy is a great ATS for larger organisations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Eploy?** Firstly the ease of dashboards and widgets make navigation and quick reviews very easy and accesible. Its a great ATS even within larger organisations such as ours. Eploy Support is always very quick and responsive as are the dedicated account managers who are always on hand to support. We recently implemented onboarding into our system which is an added feauture. **What do you dislike about Eploy?** As a core system user it has many layers within the build which isnt always easy to navigate and have to rely heavily upon support for changes to workflows. **What problems is Eploy solving and how is that benefiting you?** Candidate Journey Easy Reporting EDI GDPR Balanced Candidate Pools Onboarding - Easy online process for the candidate **Official Response from Rachel Robins:** > We're pleased to hear that Eploy has been beneficial for your organisation in improving the candidate journey, reporting, EDI, GDPR compliance, and onboarding processes. We appreciate your feedback and will continue to strive for an even better user experience. Changes to workflows are customisable for you to be able to change these based on your needs. Our team are always here to support you if you need any guidance. Please don't hesitate to ask. ### 45. Excellent System, outstanding customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Senior Talent Acquisition Partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Eploy?** I like how visual it is when a job is in process and how everything can be adapted and changed to cater for a company's individual needs. **What do you dislike about Eploy?** There isn't a back button where you go back to the job screen from the pipeline view (unless I have missed it). There is an easy workaround though. It would also be handy to have a dated snapshot for KPI's. **What problems is Eploy solving and how is that benefiting you?** The whole 360 recruitment cycle is in one place which is excellent. Hiring managers raise positions to be authorised by their senior managers to start the process. it has a very user-friendly interface to add the jobs and job descriptions and use them as templates for the future and for me, the outstanding feature is the visible pipeline. once an offer has been made and accepted it manages all the onboarding paperwork and references. Alongside the ease it handles the recruiting process it also allows you to look back at a role and see the activities performed on it. **Official Response from Rachel Robins:** > Thank you for sharing your experience with Eploy. We're delighted to hear that it has centralised the recruitment process for your organisation and simplified tasks such as onboarding paperwork and reference management. There isn't a 'back' button so when navigating to the pipeline from a vacancy it should be signified by an orange banner. Within the banner it will show the vacancy and you can click on the 'eye' icon. Can we offer some assistance with the widgets and snapshot for KPI's? Our customer success team would be able to help with this. Once again, thank you for your feedback and 5 star rating, it means a great deal to us. ### 46. The most cost effective, efficient and customer centric ATS out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Daen F. | Head of TA and Onboarding, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Eploy?** The team are the best. Genuinely. I've used so many as a TA leader. Its reporting is excellent and the platform is so customisable. It's hard to come across anything that can't be API'd into it. **What do you dislike about Eploy?** The lack of conversational AI. There are a few systems we'd love to have integrated such as LinkedIN and Evidenced, but we get by. **What problems is Eploy solving and how is that benefiting you?** It helps us by being such an easy platform to use. The team are always on hand to solve any challenges that we may have, and to get the most from the ATS. Overall, helping us provide an excellent service to our candidates and stakeholders. **Official Response from Rachel Robins:** > Thank you for your positive feedback and 5* review, this is so helpful for others looking at Eploy! We're glad to hear that Eploy is helping you provide an excellent service to your candidates and stakeholders. We understand your desire for conversational AI and integration with other systems, and we'll continue to work on enhancing our platform to better meet your needs. Your input is very much appreciated. ### 47. Fantastic company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Clare O. | Attraction and Recruitment Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Eploy?** We have great communication and working relationships with both our account manager as well as the Success team. **What do you dislike about Eploy?** At times some of the flows can be confusing to navigate. **What problems is Eploy solving and how is that benefiting you?** The full transition of a candidate from initial discussion of potential vacancy through to first day joining. The system enables us to have a smooth transition as well as being tailored to all our unique requirements in terms of varying documents and processes depending on the area of business. **Official Response from Rachel Robins:** > Thank you for your positive feedback and 5* review about our communication and working relationship. If you need any support with creating and navigating the customisable workflows please do reach out to our support team who will be happy to help. It is fantastic to hear that Eploy is continuously working to enhance the user experience for your candidates and team. ### 48. Eploy review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Eploy?** The ease of use and the great customer support. **What do you dislike about Eploy?** It would be good for the hiring manager portal to have a workflow layout in the same way we have as a system user. **What problems is Eploy solving and how is that benefiting you?** Eploy is enabling us to effectively manage recruitments in a timely manner, report on our hires and feed into our overall recruitment/talent management strategy for the business from the HR team. **Official Response from Rachel Robins:** > Thank you for your positive feedback on the ease of use and our customer support - we will share the feedback with the team. We'll definitely take your suggestion about the hiring manager portal layout into consideration for future enhancements. ### 49. Seamless, efficient, friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Eploy?** User friendly, saves time, good visibility, easy to navigate, great shortcuts. Knowledge base is excellent for refreshers and learning. If I have any queries at all the help centre is fantastic, responsive, quick and super efficient at dealing with any queries. **What do you dislike about Eploy?** Ability to view job profiles from requisition search. **What problems is Eploy solving and how is that benefiting you?** Sourcing hard to find talent, increasing visibility of recruitment pipeline, streamlining processes, saving time. **Official Response from Rachel Robins:** > Thank you for your 5* review. We're thrilled to hear that you find Eploy user-friendly and efficient, and that our knowledge base and help center have been helpful for you. We appreciate your feedback and will share this with the team. ### 50. Great customer experience and future looking **Rating:** 5.0/5.0 stars **Reviewed by:** Seonaid G. | Head of Talent and Inclusion, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Eploy?** I find the Eploy account management team and customer success team one of the best things about working with Eploy. They are very responsive and very quick to sort out any issues we might have - even if it is something simple - they will talk you through how to complete the task at hand. Eploy are also always on top of updates and constantly looking to the future, anticipating their customers future needs. **What do you dislike about Eploy?** The only downside currently (and this is very specific to our organisation) is that the referencing function doesn't work for our requirements. **What problems is Eploy solving and how is that benefiting you?** Eploy helps us easily manage high numbers of candidates. There are many features we don't even use and I know there is lots more we could be doing. **Official Response from Rachel Robins:** > It's fantastic to hear that Eploy has helped you easily manage your high volume of candidates. Thanks for sharing your feedback on the support you have had from the Eploy team, we will make sure this is shared internally. We are constantly working on enhancing our platform to offer even more valuable features, so look out for future developments. There are many guides in the Knowledge Base that will help with expanding your use of the full Eploy platform - and of course of customer success team are always on hand to help. - [View Eploy pricing details and edition comparison](https://www.g2.com/products/eploy/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+19%3A50%3A26+-0500&secure%5Bsession_id%5D=6601218e-bba9-4cd4-8ede-265b34f8e797&secure%5Btoken%5D=4ea27e6f21b93de4ca70f1bf713849ddbe894ec10b6094e4b53831119d7d33a4&format=llm_user) ## Eploy Integrations - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [OneAdvanced HR](https://www.g2.com/products/oneadvanced-hr/reviews) - [ResourceLink](https://www.g2.com/products/resourcelink/reviews) - [Sage People](https://www.g2.com/products/sage-people/reviews) - [SHL](https://www.g2.com/products/shl/reviews) ## Eploy Features **Platform Content** - Automation - File Sharing - Customizability **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Basics** - Interoperability - Reporting - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Performance** - Performance - Monitoring - Reporting **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Additional Functionality** - Mobility - Dashboard - Task Management **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Eploy Alternatives - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - 4.6/5.0 (515 reviews) - [Workable](https://www.g2.com/products/workable/reviews) - 4.4/5.0 (687 reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,886 reviews)