# Looking for the best chatbot development platforms for 2025

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’ve been reading about different chatbot development platforms and was curious how the community views these options. It would be helpful to hear if anything stood out for you when building customer-facing bots or internal tools.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few platforms I’ve seen mentioned:</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/intercom/reviews">Intercom</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Focuses on live chat, bots, and automated workflows for sales and support teams.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/zendesk-support-suite/reviews">Zendesk Support Suite</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Includes chatbots that connect to help centers and support agents to help manage customer service.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/birdeye/reviews">Birdeye</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Offers chatbot and messaging tools mainly for local businesses looking to manage reviews, chats, and customer interactions.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/qualified/reviews">Qualified</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Geared toward B2B companies. Focuses on using chatbots to qualify leads and connect them with sales teams faster.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/tidio/reviews">Tidio</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Combines live chat and chatbots, mainly for small businesses looking to automate responses and capture leads on their websites.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">It would be great to hear your thoughts if you’ve had a good (or not-so-good) experience with any of these.</p>

##### Post Metadata
- Posted at: about 1 year ago
- Net upvotes: 2


## Comments
### Comment 1

&lt;p&gt;This article on free AI chatbots also gives an excellent overview: &lt;a href=&quot;https://learn.g2.com/ai-chatbot-software&quot; rel=&quot;noopener noreferrer&quot; target=&quot;_blank&quot;&gt;https://learn.g2.com/ai-chatbot-software&lt;/a&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Net upvotes: 1


### Comment 2

Choosing the right chatbot development platform depends on scalability, integration capabilities, and long-term flexibility, all of which are worth evaluating carefully. At Appinventiv, tailored AI chatbot solutions are built to address these exact challenges with seamless integration and customization. Just for Reference: 
https://appinventiv.com/ai-chatbot-development-services/

##### Comment Metadata
- Posted at: 7 days ago
- Author title: SEO Executive | On-Page &amp;amp; Off-Page SEO | Content Optimization | Supporting Brands with Effective Search Visibility



### Comment 3

&lt;p&gt;Finding the best chatbot dev platform depends on your use case and team size. In general, I would recommend Intercom or Zendesk Support Suite. Let me know what you think! &lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: Manager





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