Episerver CMS Reviews & Product Details

Episerver CMS Overview

What is Episerver CMS?

Episerver CMS is a market-leading web content management system and digital marketing suite. It enables editors to drag-and-drop content to quickly create new digital experiences that are automatically responsive. With Individualized Content with Episerver CMS, our market-leading solution empowers users to manage content and campaigns in one screen. What's included: • Episerver CMS - A market-leading CMS loved by editors and developers. • Episerver Find - Enterprise search that can dynamically build landing pages. • Episerver Advance - AI-powered personalization for content. • Episerver Insight - Automatically capture and analyze visitor data.

Episerver CMS Details
Languages Supported
Danish, German, English, Dutch, Norwegian, Swedish
Product Description

Episerver CMS allows you to achieve maximum impact by managing content seamlessly across screens and channels.

How do you position yourself against your competitors?

Episerver connects digital commerce and marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing and predictive analytics in a single platform to work full-circle for businesses online with unprecedented ease-of-use. Episerver attracts innovating customers like American Express, Buffalo Wild Wings, Mazda, Yamaha and Walmart, and a partner network of more than 880 creative agencies and system integrators. Episerver’s mission to make it easy for customers to create effective digital experiences for their customers – in any channel on any device – is being realized worldwide, daily.


Seller Details
Seller
Episerver
Company Website
Year Founded
1994
HQ Location
Nashua, NH
Twitter
@episerver
5,673 Twitter followers
LinkedIn® Page
www.linkedin.com
801 employees on LinkedIn®
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Episerver CMS Screenshots

Episerver CMS Reviews

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is very easy to work with Episerver. If you are not familiar with this Cms, you can start demo and get familiar. There are a lot of other cms where you need to setup different account and setup just to see how the code is organized. For front-end developers, it is easy to jump in to the project.

They are always improving and supporting the newest technologies.

Episerver has a big support documentation for all parts: admins, developers and editors.

There is a world episerver blog where you can find everything.

Episerver Cms has a nice and easy understandable UI.

It has a good support of integration with other systems. Review collected by and hosted on G2.com.

What do you dislike?

The price of the license is expensive... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Episerver has very good support of personalized content, so the user can be able to see what is important and relevant to him.

Episerver uses the blocks that can be placed anywhere in the site. They can be restricted for different types of pages so there is no need to create content multiple times.

It has very good media handling. You can resize and transform the images on the way you need.

And the last but not the least, there is very good support for on page editing that many other cms dont support. You dont need to preview the page to see how it looks like, but in edit mode by just editing the content you are able to see how the page looks like. Review collected by and hosted on G2.com.

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CR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

For Content creator - very nice and simple UI which content creator can easily understand and explore. Lots of features have been provided for them so they have full control over content.

Developer - Robust API documentation, trainings, ticket support, seminars, forums, community discussion, continuous release rollouts

End User - user accessibility, nice user experience, friendly ui can be created using episerver cms

So in summary, from small websites to websites of big businesses, organizations, in terms of CMS episerver is best option.

9 is given as for each and every technology in todays dynamic world, there is always scope to improve although it is best in industry. Review collected by and hosted on G2.com.

What do you dislike?

Frankly speaking, license cost is one of the thing which episrever need to consider. when talking with business people, when they don't use tons of features provided by episerver and just use cms, then they find this cost bit heavy...if some innovative ideas they can use here it will really increase its base exponentially. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EPIServer cms was used in my carrier for various business requirements. As developer, I am happy to see that, episerver updating itself continuously with latest technologies. feature such as user management it was really useful for chain of stores. publishing page control is also appreciated by business.a/b testing was also one of plugin for which business was interested in. content area and blocks is one of feature for which business firstly finds it somehow complex but once understood, they like that feature much. Review collected by and hosted on G2.com.

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Open Discussions in Episerver CMS
Consultant and freelance trainer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy customisation and support for Client side scripting Review collected by and hosted on G2.com.

What do you dislike?

I would love if they come up with mobile app development.

Apart from that it's all good Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrate it with mobile app platform like ionic or xamarin Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

CMS and E-commerce sites are easy and fast to develop.

It had the life of developer easy Review collected by and hosted on G2.com.

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CM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

For a developer the components and services are very nicely structured and easy to extend, build your own solution on top of.

The CMS editor is well designed and it's in sync with the component development.

There are a lot of administrative tasks that you can do with the system already up and running without having to do another deployment or code change. Review collected by and hosted on G2.com.

What do you dislike?

The licensing cost means you need to have a certain budget for the project so it makes sense to utilize EPiServer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's an elaborate platform with lots to offer for development and extensibility. It's got inherent support for nuget based add-on development which makes it easier to work on separate aspects of your solution with potentially separate development teams. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Content management platform.

Media asset management platform.

Scheduled publishing, authoring, reviewing, translation processes in-built.

In-build user groups to target marketing needs.

3rd party integration easy to add / configure. Review collected by and hosted on G2.com.

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Development Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

API functionality added on to the cms for fetching the cms data adding the benefit of exploring the javascript framework features. Review collected by and hosted on G2.com.

What do you dislike?

The cms UI could be more open as the advanced section contains most of the details related to configuration Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go ahead you will have a lot of fun exploring the features Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's quite handy along with E-commerce. Enables to handle the product management more efficiently. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The ability to customize the front end of the CMS utilizing any front end frameworks. My particular implementation was fully .NET MVC, but the headless capabilities exist and are only getting better. Review collected by and hosted on G2.com.

What do you dislike?

Many of the advanced features are not as documented as I would expect. You can tell still that some components and modules were purchased and aren't integrated as tightly as I would like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Capitalizing on the skill sets that can be found in our area. The customization allows many sites to share one code base,but have different skins. We never implemented many of the advanced features we purchased so all of the gains we could've had aren't there. That one was on us though. Review collected by and hosted on G2.com.

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Software Engineer (Full Stack)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

What I like the most is the modular design and the integration with other tools such as inRiver Review collected by and hosted on G2.com.

What do you dislike?

what I don't like is that there is not a lot of resources to learn more about the solution Review collected by and hosted on G2.com.

Recommendations to others considering the product:

more training Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we mostly use Episerver as CMS for a client as a backend headless services Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The websites when done right are beautiful and optimised. Review collected by and hosted on G2.com.

What do you dislike?

It's just very slow and complicated to use. It's very easy to make a mistake when updating the content or if you want to schedule it. It's difficult to find old content from the tree structure. You always need a partner to use it unlike in Wordpress, Hubspot, Spotify, etc. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Carefully plan the blocks that you need. Specially photo blocks cause some problems visually. Select a company as a partner who understands your business needs and follow the visual guideline they provide. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

If you have the budget, then Episerver is a good option. It has many different blocks and features for all your communication needs. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and easy to customized. Might not be the first choice of a software engineer without any Episerver CMS training. Review collected by and hosted on G2.com.

What do you dislike?

May be a little bit expensive a simple programmer vs an IT company Review collected by and hosted on G2.com.

Recommendations to others considering the product:

More fordable for personal use or small business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to create from scratch a dynamic website for non-technical people Review collected by and hosted on G2.com.

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Tech Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Configuring the cms and its components while using episerver Review collected by and hosted on G2.com.

What do you dislike?

There is nothing much to dislike, just in case you are new it will take time but then it would be smooth to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The every now and then changing of site content, configuring for different languages were problems earlier which were solved using Episerver. Its very handy and good to use. Review collected by and hosted on G2.com.

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Senior Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is relatively easy to use. A good admin module. Relatively helpful community. Learning courses are available. Review collected by and hosted on G2.com.

What do you dislike?

Kind of slow. The official support is sometimes slow.

High price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy content management. Faster web site development and then support. Review collected by and hosted on G2.com.

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ET
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great gui for editors and has a lot of features. Review collected by and hosted on G2.com.

What do you dislike?

To expensive for bare minimum, we only want headless and scale indefinitely in our own cloud servers not be stuck in epis own cloud. Test environments should not cost anything, if we scale with developers and more test environments should not increase our license cost. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Only editorial content and trying to minimize the need of the cms as much as possible as we are going headless. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ability to edit a page and preview the content easily Review collected by and hosted on G2.com.

What do you dislike?

I disliked some of the restrictions manditory fields created. The content tree could sometimes be confusing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to create a much more visually impressive site. Templates made creation of content very straight forward. Review collected by and hosted on G2.com.

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AG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Episerver is really logical, and there's a lot of nice features which are easy to understand. Review collected by and hosted on G2.com.

What do you dislike?

Developing and implementing new features in episerver is a big hassle. The lack of customer support is also a huge con. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simplyfying web communication and management. Review collected by and hosted on G2.com.

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IG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Integrated page and object model meant data innovations could be developed within the cms Review collected by and hosted on G2.com.

What do you dislike?

Development lifecycle encumbered by publishing model Review collected by and hosted on G2.com.

Recommendations to others considering the product:

No longer using. But was happy with product. Org moved to open source Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None anymore. But previously developed solutions for a number of environmental- and transport- related websites Review collected by and hosted on G2.com.

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Technical Lead, Digital Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Epi CMS has a really intuitive and easy set of libraries to work off of, and is very flexible for creating pages and templates. It is quite easy to work with, and the support services team is very helpful for fixing issues. They also have one of the best update cadences that I've ever seen. They roll out a security patch and enhancement patch for each system every single week. It is easy to update the system, as a developer. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the implementation partners. We've been through two who didn't necessarily know what they were doing. The DXC Service has a few failure points; At the Cloudflare level, as well as at the Azure level. EpiServer does not have any control over both platforms if there is a failure. Not a problem for us, but we have heard other customers say how difficult it is to implement without developers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For enterprises that have .NET developers, this is hands down the best option. I would very recommend going with the DXC Service in the cloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to successfully make it so the Marketing/Advertising department can handle the day-to-day content updates, while the Engineering team creates the pages and look/feel using code. This means that the Engineering team can focus on implementing new technology, rather than just putting copy on the page. Review collected by and hosted on G2.com.

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Manager of Web Strategy & Interactive Services
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

On the design and development side, this stable enterprise-level platform can support just about anything you can dream up. Though there are many features out of the box, where this product shines for us is how easy it has been to develop new features for our visitors. We have successfully integrated third-party SAAS such as our social media aggregator as well as various in-house applications. Episerver plays nice with others.

On the editor side, the interface is intuitive and well organized. We have a wide range of technical abilities within our editor pool and still receive positive feedback from them about their experience. Some have even uttered the words "fun to use" -- *gasp!*

Episerver as a company has been fantastic. They are responsive to our needs and have been proactive about new features and support. The CMS is one in a suite of offerings. Since they have taken the time to understand us as a customer, they know which mix of products best fit our needs and have not tried to sell us something we don't need. Review collected by and hosted on G2.com.

What do you dislike?

I don't have many complaints about the product or company and the ones I have are minor. If I had to pick something, I would say the out-of-the-box reports. The default reports are content-centric, meaning I can see page status, updates, etc., which is fine for most customers. I would like to see editor-centric reports where I can view a specific editor's activity and history on the site. I know this type of report is something that we can develop in-house. Our need for this surfaced in the past year of usage. Again, this is minor in the grand scheme of the site. Please note that Episerver has a much more robust reporting solution within their offerings that we currently do not own (but are currently seeking). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Like most web projects, proper planning and implementation are vital to success. Having the right partners is also a key factor. There are many implementation partners with Episerver experience. I would highly recommend finding one with skill in your industry. Also, consider what your long-term maintenance and update plan looks like after launch. For us, it made sense to use two partners for the project. One for the UX/UI design and another firm for the development and customization of the site. Once launched, we transitioned the work in-house for our design and dev/ops teams to manage and develop further.

Now, after three years of experience with the CMS, we still feel we made the correct choice. Episerver CMS does not get in the way of what we want to accomplish but instead supports us through any task that may be at hand.

Pro Tip: When reading reviews, positive or negative, try to discern when the reviewer is talking about the platform specifically or their implementation of the product. Some of the negative reviews are less about the CMS and more about the implementation or perhaps a lack of training or just a misunderstanding about their solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Episerver CMS has allowed us to design, develop, deploy, and maintain our organization's website. The platform allows our editors to manage their content efficiently. Our designers and developers can update and extend the site's functionality without tears or the loss of hair. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Support is incredibly fast and responsive. May require a developer on retainer to get the most out of the platform, however, very powerful CMS. Review collected by and hosted on G2.com.

What do you dislike?

Professional Services can be a bit disjointed. Sometimes feels as if organization is too big. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Replaced our old CMS with Episerver. Taking advantage of content personalization as well as Internationalization (translated pages). Review collected by and hosted on G2.com.

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ER
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use tools, Cloud based so very little IT overheads. Commerce engine is really granular. And my team can just do their job's with it Review collected by and hosted on G2.com.

What do you dislike?

Nothing yet! We had Sitecore before, so we were really pleased to move onto Episerver for it is really much simpler and yet more complete too. Great find! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Episerver is really easy to use and has some great featues that teams can use without training. Thoroughly recommend it for small-mid sized teams that need to personalise, test & integrate their sites. I am pleased we found Epi. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Multi-site, lead acquisisiton through content. Personalisation based on location to provide the local messageing to en gage and drive bookings. Connection with Salesforce CRM Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best part of Epi is the way you can set up user workflows. The process for new pages and updates to pages is so easy and user friendly. Review collected by and hosted on G2.com.

What do you dislike?

I don't like how we are stuck with certain page types for specific elements, however I understand we needed to make our web pages more standardized. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Build in more budget to add customization and allow for growth once you launch. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have increased our overall membership since switching. Users are able to navigate more intuitively and information is broken out well, and more strategically thought out. Review collected by and hosted on G2.com.

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Email design and developer
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Nothing about this CMS is good for anyone. I find no positives. Review collected by and hosted on G2.com.

What do you dislike?

This CMS was created to bleed the most amount of money out of a company. Nothing is secure, and no integration is out of the box. Do you need your CMS to do anything? Get ready to pay out the nose for 1 of 5 companies that can do all the work for you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't use this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our news site is hosted on it. I see no benefits of using this. Biggest mistake the company has made. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that once it is set up, it is so easy to use. Review collected by and hosted on G2.com.

What do you dislike?

That it can get bogged down if too many people are using it at the same time. It also had a huge learning curve to it, and it wasn't easy to learn all of the many tricks. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make it more user friendly for people without coding experience to be able to use this! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can instantly push content without the help of our IT department. We also are able to stay more fresh, and have more relateable content on our site. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Not much to like when you compare it to other functioning platforms. Review collected by and hosted on G2.com.

What do you dislike?

Search feature is broken and makes it difficult to quickly navigate the system for pages or media. Everything is a manual process and takes time away from other projects. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Website management/content management. Very little benefits. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We are eager to see what the latest version has to offer. We are on the second to most recent version. Review collected by and hosted on G2.com.

What do you dislike?

Clunky and buggy. OUr system is setup where even a simple update can take a long time and involve many many clicks. It is difficult to find files and we have a bunch of work arounds and functions that do not work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EPI server is our CMS for our website globallu. Review collected by and hosted on G2.com.

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Publications Editor
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the way it looks on the reader side. Review collected by and hosted on G2.com.

What do you dislike?

It's very complicated to assemble a blog if you're a content creator. You have to upload media within different parameters, you have to go in and out of a page to assemble, and the biggest pain in the ass is the difficulty in saving, and/or unpublishing a blog. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stick with Foundation or Wordpress instead. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's used as an information dissemination tool, and it's great when you're reading it, but as a user it's really hard to use. It's not easy like wordpress or foundation where you just format the photo and plop it in. Review collected by and hosted on G2.com.

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Response from Julia Maguire of Episerver

Hi there,

We're very sorry to hear that you've had a bad experience with Episerver. But thank you for the feedback. Users often tell us how easy it is to use the platform so we want to ensure that you have everything in place to help you make the most out of your platform. We will make sure that someone from our customer success or account management team reaches out to you.

Thanks.

Do you work for Episerver?