BILL Spend & Expense (Formerly Divvy) Reviews & Product Details

Virtual card platform that allows us to use a credit card to pay our bills. It's amazing how employees can have different budgets and permissions. It allows us to stay on top of their spending and review and approve all their expenses. I also really like how we can order physical cards for them too. Review collected by and hosted on G2.com.

We used other platforms that gave us even more control of employees spending. For example other platforms have rules that it will automatically block employees accounts after not submitting receipts. Also, although Divvy does allow us to choose categories for allowed expenses, we found that this blocked some major retailers like Amazon (who sells such a variety of things) and we had to remove that control Review collected by and hosted on G2.com.

I like that BILL Spend & Expense (Formerly Divvy) makes it very easy to do and produce my expense reports. I appreciate the fact that I'm able to upload receipts with ease, which streamlines the process when I'm handling expenses. Review collected by and hosted on G2.com.

Sometimes the matching of the receipts or when you can email your receipts in, they never match. I use the email receipt feature all the time, and it always sends it back saying that it cannot locate the item. But then when I go in there, I am able to match it up. Review collected by and hosted on G2.com.

The onboarding process was light and quick with a very responsive team from sales to onboarding. The simplicity with ease of use on the website was a draw for us with a phone application that provides real-time pings to users for data collection at the point of card use is nice. There are ERP ana accounting system integrations but those are limited in availability. The card works well with options to build and restrict budgets to categories choosen. Review collected by and hosted on G2.com.

Unfortunately the simplicity was the downside for us. We need to track our expenses in projects with phases, phases with tasks. BILL is unable to integrate with our systems and lacks dependencies meaning we can't like the projects with its respective phases. Also, the budgeting and limitations that can be placed on cards seemed oversold for what was reasonably possible. The categories and groupings couldn't overlap so we would need to create multiple budgets and assign those to each user. Then the user is required to choose the correct budget each time PRIOR to making a purchase, which is a stretch to ask of non-accounting folk users. Lastly, after the onboarding, support has been poor. We have asked to close our account and given promises with no results since. Review collected by and hosted on G2.com.

I find BILL Spend & Expense (Formerly Divvy) very user-friendly, which makes it easy to navigate. It has made my expense reporting much easier, especially with the ability to upload receipts and categorize expenses at the moment of purchase. As an admin, I appreciate the ability to see all transactions of other cardholders. The app is very easy to set up and allows me to assign budgets, request new cards, and block cards easily. Everything feels easy and smooth. Review collected by and hosted on G2.com.

Maybe having clear instructions of how things work between the app and the web page. I tried updating the bank account used to pay the card on the web page, but it turns out the change had to be completed in the app. I only figured that out after spending some time trying to finish the update. Review collected by and hosted on G2.com.

The platform's core concept of combining credit lines with instant expense categorization is strong. When it works, the real-time visibility into spend and the ability to issue virtual cards for specific vendors are helpful features for maintaining budget control across a team. The mobile interface is also relatively intuitive for quick receipt uploads Review collected by and hosted on G2.com.

the implementation and onboarding process were notably disjointed. For a tool that is supposed to streamline operations, the setup felt fragmented and lacked a cohesive 'white-glove' experience. I found the transition between the credit approval phase and the actual platform utility to be fumbled, leading to significant delays in getting the system fully operational. Operationally, it feels like several different tools stitched together rather than one fluid ecosystem Review collected by and hosted on G2.com.

I really like the integration of BILL Spend & Expense with a payment card because it handles our travel reimbursements and occasional expenses like Internet and subscriptions. The system is pretty good for international payments too, which works well for us when dealing with German contractors. It saves us the hassle and cost of wire transfers through banks by offering a flat 1% fee for payments in almost any currency. The cards for all employees are nice, keeping everything segregated, and our accountant is happy with the consolidated reports. The audit process was smooth, and the system was effective in confirming expenses. The workflow and approval structure work pretty well for our small team, keeping things compliant. The initial setup was extremely straightforward, and the ability to start using basic functionality for free is nice. I also appreciate that we can transition each vendor into the workflow without doing it all at once. The onboarding is very straightforward and as close to instant as possible. Review collected by and hosted on G2.com.

So it doesn't integrate quite as well with our bank. It'd be nice if they could pull the balances for the bank accounts more automatically. We get a larger bill, like $12,000 for a repair, we have to check that we won't create a crisis in the account we're pulling the funds from. There are other systems that are more integrated with banks, which is a minor weak point for Divvy. Review collected by and hosted on G2.com.

It integrates easily with many vendor portals, which makes it straightforward to track payables and expenses and provides clear visibility into both. It also connects with accounting software such as Xero, which helps automate tasks and streamline day-to-day workflows. Payments are simple to manage as well, including by credit card, and that increases visibility at all levels. Review collected by and hosted on G2.com.

It feels like a completely different product from Bill.com’s payables. Review collected by and hosted on G2.com.

I have used BILL Spend & Expense to receive payments from a vendor, and I try to use digital or electronic payments instead of checks. We can receive payments quickly and not have to wait for a check in the mail, which is really convenient. Even though I haven't used the feature yet, the ability to get an instant payment on an invoice or to finance an invoice upfront seems like it would help with cash flow, especially when cash is tight. For a small business like ours, having the option to finance an invoice is really valuable. Also, setting up BILL Spend & Expense was easy and didn't take long. Review collected by and hosted on G2.com.

I did not have anything to dislike about the service Review collected by and hosted on G2.com.

What I like best about BILL Spend & Expense is how it streamlines expense management end-to-end in one place. The real-time visibility into spending, easy receipt capture, and automatic syncing with accounting systems save a lot of time and reduce manual errors. The approval workflows are straightforward, and having clear controls and reporting makes it much easier to manage budgets and stay compliant without slowing teams down. Review collected by and hosted on G2.com.

One downside of BILL Spend & Expense is that some features can feel a bit rigid, especially if your company has more complex or unique expense policies. The reporting and customization options aren’t always as flexible as you might want, and there can be a learning curve for new users before everything feels intuitive. Review collected by and hosted on G2.com.

I love that with BILL Spend & Expense (Formerly Divvy) I can verify expenses using just an image, whether it's a photograph or a file. Additionally, the ease of choosing specific categories for expenses, defined by the company, greatly simplifies the operation. I also appreciate that an image can be uploaded for expense verification, which enhances the experience by not having to deal with physical receipts. Review collected by and hosted on G2.com.

Communication between applications does not seem to be very effective, as sometimes the application does not easily find the expense. Additionally, the photos taken by the application cannot be cropped, which forces me to take the photo with the photo app and then export it. Review collected by and hosted on G2.com.