--- title: BILL Spend & Expense (Formerly Divvy) Reviews meta_title: 'BILL Spend & Expense (Formerly Divvy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2106 reviews by the users' company size, role or industry to find out how BILL Spend & Expense (Formerly Divvy) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2106 scale: '5' date_modified: '2026-06-26' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # BILL Spend & Expense (Formerly Divvy) Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,106 ## About BILL Spend & Expense (Formerly Divvy) BILL Spend & Expense is an expense management and spend tracking platform that enables businesses to control, automate, and gain real-time visibility into company spending through smart corporate cards and centralized expense management workflows. This expense management and corporate card software is designed for small to midsize businesses that want to simplify employee purchasing, enforce spending policies, and reduce manual reconciliation tasks. BILL Spend & Expense equips finance teams, controllers, and department managers with tools to issue corporate cards, monitor spending in real time, and streamline the process of submitting, reviewing, and approving expenses. Key features of BILL Spend & Expense include: - Instant corporate card issuance with customizable spending limits by user, team, or category - Real-time expense tracking with transaction-level visibility and automatic receipt matching - Policy enforcement and approvals built into the spend workflow to support compliance - Mobile and desktop access for employees to request funds, upload receipts, and categorize transactions - Accounting integration with systems like QuickBooks, Xero, and NetSuite to reduce reconciliation time BILL Spend & Expense helps companies proactively manage employee-initiated spending and reduce end-of-month surprises. With automated controls and flexible card issuance, businesses can empower teams to spend responsibly while maintaining clear oversight. The platform is often deployed alongside accounts payable automation tools to deliver a comprehensive view of both discretionary and non-discretionary spend. By combining corporate cards with expense management in one solution, BILL Spend & Expense allows finance leaders to better forecast spend, improve accountability, and close the books faster. ## BILL Spend & Expense (Formerly Divvy) Pros & Cons **What users like:** - Users love the **easy-to-use interface** of BILL Spend & Expense, enjoying seamless mobile access and hassle-free expense tracking. (435 reviews) - Users appreciate the **user-friendly interface** of BILL Spend & Expense, simplifying setup and enhancing expense tracking efficiency. (224 reviews) - Users value the **convenience** of BILL Spend & Expense for managing expenses and tracking receipts effortlessly. (161 reviews) - Users appreciate the **easy setup** of BILL Spend & Expense, highlighting its quick and straightforward implementation process. (159 reviews) - Users value the **time-saving capabilities** of BILL Spend & Expense, streamlining expense management and administrative tasks. (158 reviews) - Users value the **flexibility of virtual cards** in managing employee expenses and enhancing financial control. (157 reviews) - Users appreciate the **quick and responsive customer support** from BILL, ensuring timely assistance with any issues. (140 reviews) - Efficiency (126 reviews) - Easy Upload (120 reviews) - Easy Integration (118 reviews) **What users dislike:** - Users face significant **integration issues** with BILL Spend & Expense, negatively impacting functionality and usability. (89 reviews) - Users experience **approval issues** with BILL Spend & Expense, affecting efficiency and integration with other tools. (87 reviews) - Users report **poor customer support** and lack of helpful resources, complicating their overall experience with BILL Spend & Expense. (61 reviews) - Users experience **syncing issues** with classes and vendors, complicating the approval process and data management. (59 reviews) - Users find **budget management challenging** due to unclear processes and lack of comprehensive manuals for support. (55 reviews) - Users report an increase in **fraud issues** with BILL Spend & Expense cards, complicating financial management. (53 reviews) - Users express frustration with the **credit issues** in BILL, citing limited flexibility and tedious budgeting functionalities. (48 reviews) - Manual Entry (47 reviews) - Reimbursement Issues (46 reviews) - Inadequate Categorization (41 reviews) ## BILL Spend & Expense (Formerly Divvy) Reviews ### 1. Seamless Receipt Management Revolutionized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the ease of use of BILL Spend & Expense (Formerly Divvy) and appreciate the app feature, making it convenient for everyone to access their credit card on the go. The app significantly improves the process of receipt submission, as users can quickly take a picture of their receipts and have it automatically assigned to the correct transaction. The initial setup was also very easy. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Nothing that we dislike **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense solves managing multiple credit cards for employees and receipt capture. Its app makes receipt submission quick and seamless by letting users take pictures of receipts and auto-assign them to transactions. **Official Response from Jenn J:** > Thank you for your glowing review of BILL Spend & Expense! We are delighted that you find our software easy to navigate and manage your cards. We appreciate your suggestion of having automatic reminders for users to complete transactions, and have passed that on to our team. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 2. Missed one payment cut off my card and wouldn’t ever renew it after payment was caught up **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I am not happy with them right now as they are in reasonable **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Maybe understand that mistakes happen and you got paid so turn my card back on! **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It’s not benefitting me. You cut my card off and I am unable to use it. ### 3. Effortless Bill Management and Seamless QuickBooks Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gladys Z. | Accounting Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** What I like most about BILL.com is how much it streamlines accounts payable and receivable. The approval workflows, payment automation, and integration with QuickBooks make it easy to manage bills, invoices, and payments in one place. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** One downside is that some features and controls can feel limited unless you’re on higher subscription tiers. The interface can also be a bit rigid at times, and certain processes require more steps than expected. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL.com solves the problem of manual and time-consuming payment processes by automating bill processing, approvals, and payments. This reduces errors, improves visibility into cash flow, and strengthens internal controls. For me, it means faster processing, better organization, and more time to focus on oversight and client support instead of repetitive tasks. ### 4. User-Friendly, Fast, and Convenient Credit Card Management **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey T. **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I find BILL Spend & Expense (Formerly Divvy) to be user friendly, fast, and convenient. I really like the ease of use and the buy-in from users. The app is so quick and convenient, and the initial setup was incredibly easy and smooth. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I don't like that you cannot split a transaction until it is no longer pending. This adds time to the coding process and leaves room for misses. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense solves the issues we had with our outdated platform, offering a user-friendly, fast, and convenient solution. It enhances ease of use, ensures user buy-in, and streamlines credit card management. ### 5. Effortless Spend Management with Seamless Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I love the interface. It's super simple and seamless. My properties can upload receipts, code them, write descriptions, and send them to me for approval, and I can get them approved timely. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I think it would be nice if there was a notification option built in to remind you of when your expenditures are either ready to be reviewed or due to be reviewed each month. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use BILL Spend & Expense to manage petty cash expenditures. It solves the problem of not having cash on hand by providing my site teams with a physical card. It helps reconcile expenses more timely. ### 6. Effortless Expense Management with Seamless QuickBooks Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Amy G. **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I've used BILL Spend & Expense for a few years now and I love it! It makes the admin side so easy. This system is super easy for users and for admins to collect all the expense information needed. The backup provided made the audit process so intuitive. I also like how it syncs flawlessly with QuickBooks, which saves me time. It's very easy to import the charges to QuickBooks and to look up expenses and do research. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Nothing **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense simplifies expense management, syncs perfectly with QuickBooks, saves me time, and is super user-friendly for both users and admins. ### 7. Divvy Saves Hours, But Customer Service Chat Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The time savings and convenience have been incredible for our team. Previously, we had to manually fill out a spreadsheet every month and upload photos of receipts to Google Drive, which took each employee hours to complete. Divvy has completely transformed this process for us. Now, receiving a quick notification after each purchase makes it much easier for our team to upload receipts and transaction details right away. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** The only aspect I find frustrating is the customer service process. It's not an issue with the representatives themselves, but rather the system in place. To get help, you have to use the chat feature, enter all your information, start the chat, and then repeat your details when prompted again. Resolving issues through chat can be challenging. On the occasions when I've used the 'request a call' option, it has taken hours to receive a response, by which time I've usually solved the problem myself. I would much prefer being able to call directly and speak to someone when it's convenient for me, or having a dedicated account representative I could contact with questions. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Manual workload and errors were a constant challenge. Each team member used to spend hours completing their credit card statements, and after a few days, it was easy to forget the purpose of certain transactions. Divvy has completely resolved these issues for our team. **Official Response from Jenn J:** > This is excellent feedback, thank you for sharing such a detailed review! We're thrilled to hear that the time savings and convenience have been incredible for your team, as it's exactly what we aim for. It sounds like you absolutely love how the quick purchase notifications and ability to upload receipts immediately have completely transformed your previous, hours-long manual process of using spreadsheets and Google Drive. We truly regret the difficulty you have had with reaching customer support. If you are contact us regarding Spend & Expense, we do have a direct phone number to call, it's 1(855)229-3111. Our hours of operation are Monday-Friday, 6am-8pm MST, and weekends from 7am-4pm MST. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further concerns or any suggestions. ### 8. Intuitive and Efficient, Though Occasional Glitches Disrupt Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Summer A. | Corporate Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I appreciate how intuitive and user-friendly BILL Spend & Expense is. The platform streamlines tracking spending, categorizing expenses, and staying organized across different departments. It not only saves time but also helps ensure transparency with budgets and reimbursements. The clean interface, along with the automation features, makes managing expenses significantly more efficient. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Occasionally, there are some strange system bugs or glitches that interrupt workflows or cause delays when submitting or reconciling expenses. While these issues are usually resolved, they can be a bit frustrating when they occur. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense has made it much easier to manage and track company spending in real time. It solves the problem of manual expense reporting and reimbursement delays by automating the entire process — from issuing virtual cards to categorizing transactions and syncing with accounting software. This has greatly improved accuracy, reduced paperwork, and saved our team a lot of time. It also provides better visibility into budgets and spending trends, helping us stay organized and make more informed financial decisions. **Official Response from Jenn J:** > Summer, we want to express our thanks for your fantastic review of Spend & Expense! It's great that you find BILL Spend & Expense intuitive and user-friendly, and that the platform streamlines tracking spending, categorizing expenses, and staying organized across departments. We're thrilled that it saves you time and helps ensure transparency with budgets and reimbursements due to the clean interface and automation features. We also acknowledge your frustration with the occasional strange system bugs or glitches that interrupt workflows or cause delays when submitting or reconciling expenses, and we are continually working to minimize these interruptions. Your insights are invaluable to us, and we encourage you to keep sharing your thoughts. ### 9. Streamlined Expense Management with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ethan B. **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I find BILL Spend & Expense to be instrumental for managing multiple entities, each with its own line of credit. I truly appreciate how it simplifies the process of assigning and creating credit cards for employees and managers, and managing their funds. The ability to see everything in one place is incredibly convenient, and I find it very helpful. Setting up different budgets and assigning funds to various employees within the company is an immensely useful feature. Additionally, I enjoy how quick and easy it is to use, especially since I already have it set up for two of my entities. This level of convenience and efficiency is why I chose BILL Spend & Expense as the obvious choice over other vendors. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I am frustrated by the lack of automated expense categorization. Each time the same expense recurs weekly, I have to manually categorize it, which becomes annoying. Additionally, the necessity to create a new virtual card for every different merchant for distinct categorization feels cumbersome. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I find having an easy line of credit that consolidates expenses is beneficial, as I can assign credit cards to employees, manage funds effectively, set up budgets, and see everything in one place. **Official Response from Jenn J:** > Thank you, Ethan, for sharing your fantastic feedback with us! We're delighted that you find Spend & Expense instrumental for managing multiple entities, each with its own line of credit. It's great that you truly appreciate how the platform simplifies assigning and creating credit cards for employees and managers, the convenience of seeing everything in one place, and the immensely useful feature of setting up different budgets and assigning funds. Your comment about the platform being quick, easy to use, and the obvious choice over other vendors is wonderful to hear. We apologize for your frustration with the areas for improvement: the lack of automated expense categorization, which forces you to manually categorize recurring weekly expenses, and the necessity to create a new virtual card for every different merchant for distinct categorization, which feels cumbersome. We are always eager to hear what works well for you and how we can enhance your experience. ### 10. Efficient Expense Management with Helpful Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Jim B. **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I really appreciate the ease of use provided by BILL Spend & Expense's mobile app, which is incredibly useful. The feature allowing cardholders to request higher credit limits or request funding quickly streamlines processes significantly. I also find the functionality that enables users to code transactions to the correct account and add relevant receipt documentation particularly beneficial, making it easier for our accounting team. Additionally, being able to submit expenses via the app, despite not using it often for reimbursements, is a helpful feature to have available. The integration with QuickBooks provides an efficient experience, aiding in financial management. Moreover, the cash rebate feature was a considerable driving factor for choosing this platform, offering financial perks that enhance its value. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** The process of setting limits and budgets isn't entirely intuitive. It's a little bit challenging to recognize where you are and what needs to be set up. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense simplifies management of church expenses and credit card bills, allowing individual management of card users, quick processing of funding requests, and easy expense coding, thus enhancing efficiency for our accounting team. **Official Response from Jenn J:** > Jim, thank you for sharing your positive experience and valuable feedback. We're grateful to hear that you appreciate the ease of use and usefulness of the mobile app, and that features like quick requests for higher credit limits or funding and the ability to code transactions and add receipts are significantly beneficial for your accounting team. Your mention of the helpfulness of submitting expenses via the app, the efficient integration with QuickBooks, and the appeal of the cash rebate feature is great to hear. We also note your area for improvement: you find the process of setting limits and budgets is not entirely intuitive and can be challenging to navigate in terms of recognizing what needs to be set up. Your insights are invaluable to us, and we encourage you to keep sharing your thoughts. ### 11. Streamlined Expense Management with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** {"I find BILL Spend & Expense very user-friendly, especially given the significant number of cards we had to set up, which speaks volumes about its intuitive design.","I appreciate how much easier it is to follow up with people when they make purchases for the company using BILL Spend & Expense compared to American Express or Chase Visa, indicating improved tracking and accountability.","I like how each cardholder can easily access their card information, fill in the internal account number, attach receipts, and submit them for managerial approval, which streamlines expense reporting and approval processes.","I enjoy the ease with which we can allocate the right amount of funds to each staff member, combined with a user-friendly approval process and integration into our database, making financial management seamless.","I appreciate the integration with QuickBooks, which helps to maintain a smooth and efficient workflow between the two systems."} **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I would make it easier for a person to have more than one manager depending on the area they were purchasing for. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I find it much easier to follow-up on company purchases with Divvy, simplifying approval and user access to card information, and facilitating a user-friendly process for fund allocation and database integration. **Official Response from Jenn J:** > Thank you for the excellent feedback on BILL Spend & Expense! We are thrilled to hear that the user-friendly design made your extensive card setup easy and that you've experienced improved accountability and follow-up compared to American Express or Chase Visa. We appreciate your positive comments on the streamlined process for cardholders—including easy receipt submission, managerial approval, and QuickBooks integration. We fully recognize and appreciate your suggestion for allowing employees to have multiple managers based on purchasing area, and we will let our product team know. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 12. Very happy with the control and fluidity with the new cards from Bill.com **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Cash Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The ability to control limits, turn on and off cards, making virtual cards and ordering physical cards has changed how we manage our payables. Getting the platform up and running was seamless, the re-formatter worksheet that was provided helped cut down our AP processing time drastically along with the ability to pay multiple banks from the statement was a game changer. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** The only negative would be the turnaround time on paying the invoice. Our old cards would give us 30 days from the billing cycle to pay the balance. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** We no longer have to bill back the entities that the charges belong to, we can just pay from the associated bank account. **Official Response from Jenn J:** > Jessica, thank you for your fantastic review of BILL Spend & Expense! We are so pleased to hear how our service has transformed your approach to managing payables. You've gained valuable control with features such as setting limits, toggling cards on and off, creating virtual cards, and conveniently ordering physical cards when necessary. Additionally, the setup process was smooth, and the re-formatter sheet has significantly sped up your AP processing times, enabling you to pay multiple banks directly from your statement. We apologize for any frustration caused by the turnaround time for paying the invoices. We have included a link below that gives you the opportunity to change your billing cycle if needed. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 13. Immediate Expense Posting Shortens Our Monthly Close **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Before Bill, our close process couldn't truly start until the 4th or 5th day of the month because the credit card expenses spent on the last couple days of month haven't yet been populated in the expense reporting tool to even start coding/processing. Now, transactions hit employee Bill portals immediately. We no longer have to wait several days for those to populate and then follow up with employees for them to process. Super thankful! **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** We are used to having a more expansive restricted spend type we could apply to cards. Bill's categories are too broad to be helpful and thus we have some exposure from employee using the card on inappropriate uses. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It solved the slow transaction posting problem we were having and now we're able to close our books faster because credit card transactions hit employee portals immediately. **Official Response from Jenn J:** > Thank you for your phenomenal review of BILL Spend & Expense, Todd! We're appreciative to hear that BILL allows transactions to hit employee portals immediately, meaning you no longer have to wait for them to populate and then follow up with your employees to process them. We're sorry if our category options are not specific enough, giving employees using the card the option to use it inappropriately. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 14. Excellent for Credit Card Management **Rating:** 4.5/5.0 stars **Reviewed by:** Martin B. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the ability to create different credit cards with BILL Spend & Expense (Formerly Divvy). We also use the budgeting system they offer a lot. Honestly, having a VENDOR card for each recurring expense, as well as having individual cards for each user, is an excellent feature. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** They would need to integrate with Sage Intacct, and I kindly ask you not to separate the Bill.com console from the Divvy one. I have an account for each platform and that is a problem. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** The need to have unique cards per user, control of expenses and budgets. It helps us to have all that. ### 15. Easy Expense Tracking and Classification—Simple Team Rollout **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn Q. | Parish Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Bill Spend has made it easy to track and classify expenses. Rolling it out to our team was simple. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Can't think of anything. Bill Spend is teh perfect solution a church our size. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** We have always had an issue with employees turning in receipts on time. Bill Spend has helped reduce the time it takes chasing down staff for credit card receipts. ### 16. User-Friendly Tool with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Max C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** {"I appreciate the very helpful customer service team that assisted us from the beginning.","I find the setup process for BILL Spend & Expense (Formerly Divvy) to be very easy, even though we had unique use cases.","I like the customer support team's help with setting up the QuickBooks integration step by step.","I enjoy the ability to set small credit limits for employees—this feature makes me more comfortable providing corporate credit cards to our team.","I find the budget sharing feature useful, allowing multiple people to spend towards the same limit with recurring monthly capabilities.","I like having a large total credit limit while maintaining smaller limits for individual users.","I really enjoy the QuickBooks integration as it simplifies my bookkeeping.","I find the mobile app easy to use for uploading receipts, even though it was initially hard to set up.","I appreciate that the admin dashboard and its user-friendliness are beneficial for the admin, bookkeeping team, and other users.","I value the ease of setup and user-friendly features, making it a product I’d consider purchasing again."} **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I find the mobile app really hard to set up initially, which can be inconvenient for first-time users. Additionally, the rewards program could be improved; currently, it allows the use of reward points only within the first 365 days. I would appreciate if the time frame for using reward points could be reduced to within the first month. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use the product to set small credit limits, ensuring financial control for team expenses and facilitating easy budgeting and spend tracking for our business. **Official Response from Jenn J:** > Thank you for your comprehensive feedback on BILL Spend & Expense, Max! We're delighted to hear about your positive experience with our very helpful customer service team, the easy setup process—even for unique use cases—and the seamless QuickBooks integration that simplifies your bookkeeping. You highly value our spending controls, including the ability to set small credit limits for employees and use the budget sharing feature for group spending, all while maintaining a large total credit limit. We've noted your suggestions for improvement, specifically that the initial mobile app setup was hard for first-time users and that you'd like the rewards program's point usage window reduced from 365 days to within the first month. Your insights are valuable as we work to enhance our product and user experience. ### 17. Efficient for Expense Management, Needs Flexible Budgeting **Rating:** 3.5/5.0 stars **Reviewed by:** Laura K. **Reviewed Date:** October 17, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the ease of creating users and new cards with BILL Spend & Expense (Formerly Divvy). It simplifies managing multiple workflows based on different budgets assigned to employees. Additionally, having the capability to include multiple approvers is a significant benefit. Divvy serves as the primary company credit card, facilitating easy issuance of cards to employees and set up of reimbursement accounts for those who travel infrequently. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I find the budgets setup to be a little confusing sometimes. Additionally, the credit limit system is frustrating because it doesn't allow for a revolving limit. When we make payments, the credit does not become available to us again, which means we can only spend a fixed amount each month even though we're making weekly payments. This is frustrating, especially when it comes to people's credit card limits as they can't spend more, even when we pay them down. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use the product as our primary company credit card, making it easy to issue cards to employees and set up reimbursement accounts for those who travel infrequently. **Official Response from Jenn J:** > We want to express our thanks, Laura, for your beneficial feedback on Spend & Expense! We're pleased that you like the ability to easily create users and new cards. Also, the ability to include multiple approvers has been a important benefit and you can easily issue cards to employees as well as set up accounts for reimbursements for the the ones who travel a lot. We apologize for any confusion you have incurred when setting budgets up and for all of the frustration you have encountered with the credit limit system and how it works. We appreciate all of your feedback, as we are always trying to enhance your experience with our software. ### 18. Great for Expense Management, But QuickBooks Sync Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The ability to upload receipts to charges and have them all in one place for our auditor. The ability to split expenses among more than one program. The adequate credit line. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I don't like the way Divvy synchs split expenses to Quickbooks. It synchs each split as a separate item instead of synching the entire expense with the split. So, if I want to edit the split after synching, I have to find and edit each separate split transaction. This does not happen in bill.com. That system synchs the entire transaction as one. I wish that was the case in Divvy. I also cannot edit the transaction in Divvy and then re-synch it or it creates a duplicate. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It replaced our credit card, increased our limit, made it easier to order and manage cards for key employees, improved internal controls by allowing us to integrate an approval process, lets us store all of our receipts and documentation and grant view access to our auditor, and integrates with Quickbooks. **Official Response from Jenn J:** > We appreciate your valuable insight into BILL Spend & Expense! We're glad you like being able to upload receipts, allowing them to be all in one place for your auditor, the ability to split expenses between more than on program, and that you like the adequate credit line. We apologize you're not happy with how our software syncs the split expenses to QuickBooks, as it syncs each split as a separate item instead of syncing the entire expense with the split. We understand that you would like it to be like our AP/AR side where the entire transactions syncs as one. Please continue providing feedback, as we are always working hard to improve our software. ### 19. Effortless Expense Management, Needs Better Support **Rating:** 4.5/5.0 stars **Reviewed by:** Luke G. **Reviewed Date:** October 17, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I find the setup process straightforward and seamless, which saved us time when initially integrating the tool into our operations. I appreciate being able to track every expense and assign receipts effortlessly, which cleans up our reporting and reduces the time we spend on expensing tasks. The reporting feature is super clean and allows us to easily determine who has completed their tasks, significantly cutting down on our tracking time. I think the auto assignment of receipts is excellent, ensuring no expenses fall through the cracks. The mobile app stands out for its user-friendly interface, accommodating both management and user perspectives effectively. I also appreciate the polished and clean look of both the mobile app and the website, enhancing our user experience. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I dislike the responsiveness of the customer support, especially concerning significant requests like changing our credit limit. We've experienced considerable pushback, which is surprising given our substantial monthly expenditure, and yet we can't increase our credit limit above $75,000, causing operational bottlenecks. Additionally, although the mobile app is user-friendly, enhancing its polish and offering more flexibility in credit limits would be beneficial. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use the product to efficiently track and manage company expenses, assigning receipts easily. It simplifies reporting and reduces the time spent on tracking, enhancing operational efficiency. **Official Response from Jenn J:** > Thank you, Luke for your valuable feedback on Spend & Expense! We are glad that you found the set up for our software straightforward and seamless, which saved you time when first integrating into your operations. Additionally, you like the ability to track every expense, assign receipts effortlessly, and that our reporting feature is extremely clean, allowing you to easily determine who has finished their tasks. You also enjoy the auto assignment of receipts, making sure no expenses fall through the cracks, and our mobile app is user-friendly, with a polished, clean look to it as well as our website. We sincerely apologize for the difficulty you have had with delays from customer support, especially regarding you request to increase your limit, and appreciate your suggestion of offering more flexibility in credit limits on the app would be helpful. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 20. Bill.com Spend and Expense **Rating:** 4.5/5.0 stars **Reviewed by:** Robin H. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** We currently are only using the Virtual Card reward portion of Spend and Expense. We already have another expense card in use by the company. We have been pretty impressed with the process of setting up the account and benefitting from vendors who are paid by Virtual Card. I would recommend this as a company. The integration was easy to link to our Bill.com account. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** They only thing we aren't impressed with is the number of vendors who received a virtual card and try to process it more than once. We receive notifications that our card has insufficient funds. It would because all cards are one time use. This is all on the vendor but it's an inconvenience for us to see the notification in the Spend and Expense portal. Other than that, we don't have any other issues. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** We are receiving a rebate based of the total Virtual Card spend through the Accounts Payable module of Bill.com **Official Response from Jenn J:** > Thank you, Robin, for your outstanding review of BILL Spend & Expense! We are pleased that our reward program is working well for you and that your integration was easy to link with BILL. We apologize for the trouble you have had with the virtual cards not being able to be processed more than once. Your vendors can reach out to have multi-swipe enabled on their cards so that they use parts of the payment instead of having to use it all in one instance. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software. ### 21. Excellent software for managing credit cards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The ease of setup for different budgets/projects/people. The search filters make it easy to find transactions. The integration to accounting software is simple and changing of cost codes is also an easy process. We reconcile each weeks transactions with ease and precision. The implementation is simple and easy to do. Adding new codes is a breeze. The earning of points for $ back is a huge bonus. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I have not experienced anything I dislike. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** We used to have an issue with employees not coding their transactions timely or attaching the receipts. Now every week when the statement comes out, I search for incomplete transactions and send each person a snip of their transactions to complete and they now quickly get it done. Bill.com makes it easy for people to see what needs finished and it now gets done timely. Each project we have has its own budget that allows us to make sure they are only using the codes approved for their project and not ones on any other jobs. other software has all the codes available to everyone and makes for charges being coded incorrectly, Bill.com changed that for us. **Official Response from Spencer White:** > Thank you for taking the time to provide us with your five-star review. We are excited to hear that you found BILL Spend and Expense easy to set up and assign budgets for projects and employees. We are also glad that the search options allow you to find transactions quickly and that you have been able to sync with your accounting software. Lastly, it is great that you have had a positive experience earning points for money back later. Please continue to provide your feedback as we value our users' suggestions when planning for the future of our software. ### 22. Accurate oversight **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Adding funds and limiting funds within a budget per person and the policy feature have been a game changer for our org. The Insights and filters are great as well. It's very easy to use and limiting the categories is wonderful. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I want to be able to review receipts by a person with fewer clicks; if I could filter for an employee and click one button to review their receipts and notes vs. five clicks to get to the next receipt, it would help me, and managers review their employee's reconciliation. We had a case of misappropriation, and the review process per transaction was daunting not because of the volume of transactions but the barrier to flow from one to another. Also, the search feature for budget has to be exact and does not search the budgets just the groups. I'd like to be able to search by event name and find the budget. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Policy issues, there are often failures when uploading policies in budgets. **Official Response from Jenn J:** > Thank you for reaching out with your updated feedback on our service! We are happy that being able to add, limit funds within a budget and the policy feature have been a game changer for your organization. Also that the insights, filters are working well and that it has been easy to use and limit categories. We apologize if you found the review process per transaction was daunting due to the flow process from one to another. We appreciate your suggestions for being able to review receipts with less clicks and that it would be nice to be able to search by event name and find the budget in question. We have passed this on to our product team as feature requests. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software. ### 23. Empowers Budget Management, But Card Security Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Kyna J. **Reviewed Date:** October 16, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I love how BILL Spend & Expense empowers employees by giving them direct access to funds without massive administrative work. The ability to set dedicated budgets helps control costs and ensures responsible spending. I also find the feature for setting up budgets and placing spending limitations extremely useful to prevent overspending. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I am frustrated by the lag time when updating transactions in BILL Spend & Expense (Formerly Divvy). There is often a delay when trying to code them, resulting in a buffer. Additionally, I am concerned with the security of the physical credit cards. They are frequently compromised, requiring cancellations and issuing new cards, which is inconvenient for our users. This compromises the user-friendliness of the service, as cardholders often face declines due to these security issues, a problem not experienced with other credit card providers. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use the product to empower employees with company funds while reducing administrative work and controlling costs through dedicated budgets and virtual credit cards. **Official Response from Jenn J:** > Kyna, thank you for your valuable insight on BILL Spend & Expense. We're pleased to hear that you love how our service empowers your employees by providing them with direct access to funds without massive administrative work. You also appreciate the ability to set dedicated budgets that help control your costs, ensuring responsible spending and preventing overspending. Our apologies to you for the frustration caused by the lag time when updating transactions, and also the issues you have had with the security of the physical cards, which have inconvenienced your users. We appreciate all of your feedback, as we are always trying to enhance our customers' experience with our software. ### 24. Seamless QuickBooks Integration and No More Expense Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Integration with QuickBooks and that there are no expense reports. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** That Bill AP items show up on the credit card statements. I understand this is an integration issue that will be resolved soon. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It saves time. There are no expense reports to fill out, and no more manual journal entires. ### 25. Superior Integrations and Cost-Effective Spend Management **Rating:** 4.5/5.0 stars **Reviewed by:** David E. | Accounting Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Bill.com offered the best rebate and it is free to use. It integrates easily in Sage Intacct, offers OCR technology, and virtual credit cards. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I find that the OCR technology could some improvements. It has occasionally missed expenses that should have been matched seamlessly, which can be frustrating. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It reduces costs, improves rebates, and integrates better into our accounting system. **Official Response from Jenn J:** > David, thank you for your stellar review of BILL Spend & Expense! We are so pleased that you see significant value in many core features, including the competitive rebate, the fact that the service is free to use, its easy integration with Sage Intacct, and the utility of the OCR technology and virtual credit cards. We're sorry to hear that our OCR feature is not consistently seamless, as its occasional failure to match expenses automatically is frustrating; please know that we are committed to improving the accuracy of the OCR to ensure this key feature delivers the seamless experience you expect. We are always eager to hear what works well for you and how we can improve your experience. ### 26. Intuitive Interface, Smooth Cash Flow Management **Rating:** 5.0/5.0 stars **Reviewed by:** Emanuel K. | Equity Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the interface of BILL Spend & Expense (Formerly Divvy), and I think the entire UI is well built. The ease of use is a standout feature for me, making it worthwhile to switch from using Citi cards. The initial setup was pretty easy, which was great. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I don't like that tracking refunds is a bit of a hassle. I have to filter to a max of $1 to track refunds, rather than having a specific filter for refunds. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use BILL Spend & Expense (Formerly Divvy) to make purchases, and it helps with cash flow. ### 27. Easy Credit Line Payments and Rewards That Are Simple to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Misty M. | Director of Organizational Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The ease of sending money to our credit line and the ease of using the rewards. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** How long it takes for funds to post for availability (only lately has it taken hours, used to be in 15min or less which we loved the quickness of it). **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It solves the problem of some of our expenses being CC only payments. ### 28. Effortless Expense Tracking and Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** addison v. **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the expense tracking and job costing features of BILL Spend & Expense. It's been very useful for tracking and monitoring our credit card usage among the company. It helps keep everyone accountable for submitting receipts and job costing items purchased on time. I also found the initial setup very easy and user-friendly. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I think a direct integration to our accounting system would be awesome. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense helps us track and monitor credit card usage, manage expense tracking, and job costing. It keeps everyone accountable for submitting receipts and costing items purchased on time. ### 29. Transforms Team Operations with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I love how BILL Spend & Expense transforms how our team operates. It's incredibly easy to use, and the admin tracking features are great. I can quickly see outstanding receipts and notify my team, which makes it very efficient. The integrations save time, simplifying our expense tracking and reimbursements, which ultimately saves us time and money. The initial setup was extremely easy. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Nothing! **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense transforms our team operations by simplifying expense tracking and reimbursements, saving time and money. I can quickly see outstanding receipts and notify my team, while integrations also save time. ### 30. Effortless Budget Management with Intuitive Controls **Rating:** 5.0/5.0 stars **Reviewed by:** Brad M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I find BILL Spend & Expense (Formerly Divvy) pretty easy to use. The mobile app is very intuitive, and it just makes it easy for me to control budgets on the fly. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Nothing to share **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use BILL Spend & Expense to create budgets for departments and control spending. It helps us not go over budget each month and allows department heads to put controls in place. ### 31. Fewer Expense Reports and Real-Time Capture That Boosts Our Purchasing Power **Rating:** 4.5/5.0 stars **Reviewed by:** debra p. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Fewer expense reports and the ability to capture expenses as they happen. In addition, it gives us purchasing power to shop around. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** At this time, there's nothing I dislike. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Bill Spend & Expense is solving the problem of employees tying up their money and waiting to be reimbursed. Our company can write fewer checks and manage our overall spending. ### 32. Easy Employee Purchasing and Receipt Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Minnesota W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Ease of allowing employees to have access to purchase things and keep track of receipts. How well it integrates with QBO is awesome and we had no issues **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I have't heard any bad things about BSE from our bookkeeper, team, or me. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** tracking receipts, making it easier by not having to reimburse for expenses and all that jazz involved. ### 33. Super Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel G. | Executive Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** How easy it is to use! I love the mobile function, and the ability to upload receipts! **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** The amount of menus and pages to change a setting on a budget. I am an organization that uses multiple budgets, and some employees that need to crossover budgets. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It is solving the old method of keeping and turning in receipts. ### 34. Great Support and Reporting, but Receipt and Job Management Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Yanira A. | Accountant II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** The upsides of BILL Spend and Expense is that their support team is exceptional! Also I really like how I am able to download a quick report of all the transactions by using the filters. Divvy is really easy to use because I can quickly download the receipts and be able to see how the transactions are coded. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Some downsides is the attached additional receipts has been removed and I can't just drag them anymore. Also recently I have run into issues with adding new jobs and removing them. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** The fact that there is set recurring amount on the physical cards and I can quickly detect any fraudulent activity. **Official Response from Jenn J:** > Yanira, thank you for your valuable feedback on our software. We are delighted that you find our support team exceptional, and that you're able to download a report of all the transactions or the receipts and see how they are coded. We apologize that you have had some issues with the attached additional receipts being removed, not having the option to drag them anymore, and that you have run into some trouble when adding/removing jobs. Your feedback is valuable to us, as we like to hear about what works well for our customers and what can be improved. ### 35. Effortless Setup, Excellent Real-Time Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi G. **Reviewed Date:** October 08, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I find the setup process of BILL Spend & Expense incredibly user-friendly and efficient. The assistance from our account manager, Lauren, was fantastic and made the initial setup seamless. I love the platform's ability to track spending in real-time, add funds to accounts instantly, and manage accountability within our organization. The snap-photo feature for receipts is particularly useful. The integration with QuickBooks is beneficial, and the excellent customer service on the front end has been a standout feature for me, making the transition smooth. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I find the coding system used to categorize transactions to be confusing and potentially too complex. Our current setup might be more cumbersome than necessary because we use descriptive words rather than numeric codes. This might be an internal issue, but it complicates the transaction tracking process. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I find the product enhances accountability, improves spend tracking, enables real-time expense management, and allows flexible fund allocation while ensuring everyone adheres to spending protocols. **Official Response from Jenn J:** > Thank you, Brandi, for your amazing review of BILL Spend & Expense! We're excited to hear that you found our setup process user-friendly and efficient, with fabulous help from your account manager, who made the setup seamless. You appreciate that you can track your employees' spending in real-time, that you can add funds to accounts right away, and manage accountability within your company. Additionally, you find the snap-photo option for receipts very helpful, the integration with QuickBooks beneficial, and that our customer support has been a standout with their excellent assistance when needed. Our apologies for any confusion created by the coding system used to categorize transactions. We are always eager to hear what works well for you and how we can enhance your experience. ### 36. i am accounts payable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** i like the ability to filter information in the transaction area.i like the automation by reoccuring transaction screen **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** i would love to create approvals based on on a dimension used versus by budget a system that mimics AP /AR . I would also like a reports tab : for example being able to pull what assistants are assigned. average days transactions stay in incomplete. i would also love to be able to set up transactions to automatically split into predetermined coding . **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** i would love to create approvals based on on a dimension used versus by budget a system that mimics AP /AR . I would also like a reports tab : for example being able to pull what assistants are assigned. average days transactions stay in incomplete. i would also love to be able to set up transactions to automatically split into predetermined coding . **Official Response from Jenn J:** > Thank you for your valuable feedback on BILL Spend & Expense. We are pleased that you appreciate the option to filter information in the transaction area. We extend our sincerest apologies for the limitations regarding dimension synchronization into Sage. We appreciate the valuable feature requests for customizable roles, features, and policies. Additionally, we acknowledge the need for the implementation of automatic reminders for approvals, or at the very least, notifications to prompt the approval of similar payables and receivables. Thank you for your understanding and feedback. ### 37. Overall Positive Experience with Bill Spend & Expense **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Automated invoice reconciliation, an easy setup for budgets and digital cards, hassle-free implementation, and faster reimbursement. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** It’s difficult to link multiple budgets to a physical card, and the process isn’t very intuitive. Also, receipts sometimes aren’t recognized, which makes tracking expenses more frustrating than it should be. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** The most notable improvement is that we’ve cut bill processing time significantly—from a few hours to just a few seconds. It requires very limited human intervention. The time spent on reconciliation has been reduced not only within the accounting team, but across the entire corporate staff as well. ### 38. Easy Budget Creation for Projects and Operational Expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Erin S. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like that we can create budgets for our projects as well as our operational expenses. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I dislike that we can’t add more than one budget owner, which makes it harder to share responsibility and manage budgets collaboratively. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** BILL Spend & Expense helps us track project-related expenses, which makes it much easier to reconcile our project budgets. ### 39. BILL Streamlines Expenses, But Reimbursement Integration Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Vice President of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** BILL saves us a significant amount of time compared to our previous method of handling paper receipts. It also makes it much easier to see who still needs to submit their expense receipts, and sending reminders is straightforward. The sync with QuickBooks also saves us time doing manual entry and reduces errors. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I like (and we use) their reimbursement feature where employees can submit requests for reimbursements through the app, but I feel like it could be improved. Integration with QuickBooks for this feature would be very helpful. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It reduces manual entry of expenses and helps keep employees accountable to turning in receipts for company expenses. **Official Response from Jenn J:** > Brad, thank you so much for this excellent feedback! We are glad that BILL saves your team a significant amount of time compared to paper receipts, and you find it much easier to track missing receipts and send reminders. You also highlighted the immense value of the QuickBooks sync for saving time and reducing errors. We appreciate you using the employee reimbursement feature and are glad you find it useful, but we absolutely hear your suggestion that it could be improved, especially by adding a stronger direct integration with QuickBooks for reimbursements. We appreciate all of your feedback, as we are always trying to enhance your experience with our software. ### 40. Efficient Spend Management with Room for Integration Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua R. **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I love how BILL Spend & Expense (Formerly Divvy) allows me to easily manage credit card usage for various company employees, streamlining the tracking and recording of expense transactions. The ability to create various budgets with auto rules is incredibly useful, making financial management more structured and efficient. The clean merchant names feature enhances clarity in expenditure reports, which aids in keeping records organized and comprehensible. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I haven't found an easy way to quickly integrate NetSuite with BILL Spend & Expense (Formerly Divvy), which has been a significant limitation for me. I feel that improvements are necessary in the area of clean merchant names, as well as the ability to assign preferred budget approvers and have more customization with organizing different budgets and categorizing spend. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use the product to easily manage company credit card usage, enabling efficient employee transactions and expense tracking. **Official Response from Jenn J:** > We appreciate your positive feedback, Joshua! We're thrilled you find the easy employee card management, budgets with auto-rules, and clean merchant names highly valuable. However, we acknowledge your significant difficulty with NetSuite integration and noted your key requests for refining clean merchant names, adding preferred budget approvers, and providing more customization for budget organization. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 41. Helped our small nonprofit take a massive leap forward **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan H. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Before BILL, our small nonprofit used personal cards, reimbursement and expense requests, and some various credit cards. BILL helped us make a massive leap forward in the way we organize, track, and utilize our spend each month. With BILL, every team member receives their own card. Everyone (even staff that I thought would hate the change) immediately loved being able to take a photo of the receipt and have it easily matched to the charge with little effort. It was simple to get up and going, required little effort, and the instructions made it easy to integrate BILL into our normal rhythms. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Sometimes the web user interface is clunky, like when trying to approve charges. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** We're dealing with less paperwork, writing fewer checks, and taking care of accounting easier than ever before. **Official Response from Jenn J:** > We want to thank you for your wonderful review of BILL Spend & Expense Bryan! We love that our software has helped you make a huge leap in organizing, tracking, and utilizing your monthly spending, with each employee receiving their own card. Your team loves the option of taking a picture of the receipt and matching it to the charge with very little effort. Plus, it was simple to get started, requiring little effort, and our instructions made it easy to integrate into your regular routine. Our apologies for any concerns you had with the web interface being clunky when trying to approve charges. Customer feedback is valuable to us as we like to hear about what works well for our customers and what needs improvement. ### 42. Ridiculously Simple Card Management and Easy Budget Controls that just works **Rating:** 4.5/5.0 stars **Reviewed by:** Tim C. | Data Migration Specialist, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Very simple to manage card transactions. Easy to deploy across all team members. Changing budgets and spend amounts was also simple and straightforward. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I was an admin so I had to see what everyone was using their Divvy card for. But as far as the product goes, no real dislikes here it worked great. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It made sure that everyone TURNED IN THEIR RECIPTS. And helped the AP team get everything into the right category. It brought the responsibility to the person making the purchases instead of the AP team having to track people down for stuff. ### 43. great for organizations looking to manage budgets giving accountability & authority to teams **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey O. | Associate Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** easy to manage our multiple budgets across locations, accountability for staff in spending. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Website glitches sometimes and we have to use the app when that happens. Not a deal breaker but annoying **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Managing multiple budgets with multiple locations, giving ownsership to team leads to manage themselves and see how their spending decisions impacts the team. ### 44. Empowers Spending Control and Simplifies Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sam C. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** BILL Spend & Expense gives my clients the ability to control their spending at a per-card level. Having that type of detailed use ability allows our accounting team to worry less about controlling unnecessary spending on company credit cards, and control cash flow as we plan our monthly expenses. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** The sales process felt a little gimmicky, though it was pretty fast and easy to get set up. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** The ease of use for both card users, and our accounting team, makes reconciling expenses a breeze. Also the flexibility we have to create virtual cards on the fly is really helpful in our fast-paced working environment. **Official Response from Jenn J:** > Thank you, Sam for your wonderful feedback on Spend & Expense! We are happy to hear that BILL Spend & Expense gives your clients the ability to control spending at a per-card level, and that this detailed functionality allows your accounting team to worry less about unnecessary spending and better control cash flow during monthly planning. We also note your experience that the sales process felt a little gimmicky, even though you found getting set up to be fast and easy. We encourage you to continue providing your feedback as we are always trying to improve our users' experiences. ### 45. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** AJ B. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Bill.com has an easy to use platform and streamlines the accounting process. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I wish the integration with quickbooks desktop was better integrated. Also the rewards program is not ideal. You have to wait a year to redeem and the redemption options are hassle. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Receipt management and reconciling. Also allowing only certain staff to make purchases. **Official Response from Spencer White:** > Thank you for your positive review of BILL Spend and Expense, AJ. We are thrilled to hear that you find our platform user-friendly and that it has helped streamline the accounting process. We apologize for the difficulties caused by not being able to fully integrate with QuickBooks Desktop and the wait to redeem rewards. We will pass your feedback on to our team for review. Your feedback is valuable to us, and we are always striving to improve our service. Please don't hesitate to reach out if you have any further suggestions. ### 46. Effortless Budget Tracking, Needs Multi-Card Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kala B. **Reviewed Date:** January 28, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like how BILL Spend & Expense (Formerly Divvy) makes tracking budgets easy and allows for adding members to budgets. I also appreciate being able to limit funds and keep everything well organized. The integration with my QuickBooks account is convenient, and the initial setup was smooth. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I think it would be nice to be able to import my other business credit cards into the system and have them all tracked together. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I find it easier to track receipts, stick to budgets, and process reimbursements with BILL Spend & Expense (Formerly Divvy). ### 47. Intuitive UI and Smooth Approvals, Needs Better QuickBooks Reimbursements Integration and Messaging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Approval processes, clear disputing process, easy to demonstrate how to use to colleagues, intuitive UI, automatic routing of approvals. I was not here for implementation but I have found it easy to onboard new users. I use this system daily and review 500-1000 transactions monthly. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Reimbursements should be able to automatically integrate into Quickbooks through an API. We have to manually add them and it's a lot of tedious work. Sometimes the system is slow and churns when I'm processing a lot of transactions, with lower transaction times. When reviewing to give approval as the admin, I wish there was an option to message the transaction owner directly from the specific transaction to ask a question or note to them that further documentation is needed (ie thread on that transaction). **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** Helping budget owners track budgets in real time and allocate funds to employees. **Official Response from Jenn J:** > Thank you for your valuable feedback on our software. We're happy you enjoy the approval process, the clear dispute process, how easy it is to show colleagues how to use it, the intuitive UI, and the automatic routing of approvals. We understand you want reimbursements to automatically integrate into QuickBooks through an API and that there is some slowness when you're processing a lot of transactions. You would also like the option to send messages to the owner of the transaction directly if there is a question or more information needed. We have passed this on to our product team. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 48. Convenient Payment Solution with Multiple Options **Rating:** 5.0/5.0 stars **Reviewed by:** Rashid R. **Reviewed Date:** December 18, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I have an amazing experience with BILL Spend & Expense (Formerly Divvy) for electricity bill payments. It feels very secure when expensing on Amazon. I find it very convenient and easy to use, especially because it allows many options for payment like NetBanking, UPI, and any cards. For setup, I just fill in the consumer number, and it fetches the exact amount, which makes the process simple. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** I have to mention the need for a zero convenience fee with credit card payments. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I find BILL Spend & Expense secure for paying my electricity bills on Amazon. It's very convenient and easy to use, supporting multiple payment options like NetBanking, UPI, and cards. ### 49. Ease of Use, Quick Payment with Virtual Cards **Rating:** 4.0/5.0 stars **Reviewed by:** Javier F. | Onboarding Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** I like the ease of use of BILL Spend & Expense (Formerly Divvy). I also enjoy the ability to have virtual cards and the app for making payments quickly. Additionally, the initial setup was good and fast. **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** Support for recovering account access. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** I use BILL Spend & Expense (Formerly Divvy) for payments of services and project materials. It helps me pay immediately and with cash flow. I find it easy to use and I like having virtual cards and the app for quick payments. **Official Response from Jenn J:** > Thank you for your amazing feedback on BILL Spend & Expense! We are thrilled that our software has tackled the headaches of manual expense tracking, complicated budgeting, and the absence of real-time visibility! Also, it helps streamline expense management, reduces your paperwork, and helps provide better control over spending, which ultimately saves time as well as improves financial accuracy. We apologize for any confusion caused by the complexities of our service or any card restrictions you may have faced. Your feedback is invaluable to us, and we’re eager to learn what’s working for you and how we can make your experience even better! ### 50. Divvy Keeps Spending Organized and Syncs Seamlessly with QuickBooks **Rating:** 5.0/5.0 stars **Reviewed by:** Julie L. | Executive Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about BILL Spend & Expense (Formerly Divvy)?** Keeps our spending extremely organized, syncs with Quickbooks, very easy to use **What do you dislike about BILL Spend & Expense (Formerly Divvy)?** There is really nothing we don't like about Divvy - it is leap years ahead of our former systems. **What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?** It helps staff stay on budget, take greater responsibility for spending, and eliminates the need for additional staff to manage expenses and reconciliation. ## BILL Spend & Expense (Formerly Divvy) Discussions - [Divvy](https://www.g2.com/discussions/divvy) - 1 comment, 2 upvotes - [What is the best way to manage your credit limit?](https://www.g2.com/discussions/what-is-the-best-way-to-manage-your-credit-limit) - 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Trip Notifications - Advanced Integrations **Performance** - KPIs - Benchmarks - Forecasting - Savings **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Analytics** - Due Dates - Benchmarking - KPIs **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Client Invoicing** - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Reporting** - Real time - Multiple Views - Export - Budgets **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top BILL Spend & Expense (Formerly Divvy) Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,436 reviews) - [Brex](https://www.g2.com/products/brex/reviews) - 4.8/5.0 (1,566 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,949 reviews)