Operandio Reviews & Product Details

I really like how simple and easy to use Operandio is for both end users and leadership teams managing task completion or escalations. The reporting capabilities are a significant plus, helping ensure compliance across all of our centers with great visibility into which centers have completed tasks and which haven't. Transitioning from using Smartsheet and Excel, Operandio impressed us with its simple platform. Additionally, its setup was fantastic, incorporating single sign-on, which made getting all our end users onboard swiftly. Overall, Operandio's ease of use and maintenance across a large number of centers makes it a great fit for our needs. Review collected by and hosted on G2.com.

We utilize Operandio primarily for tasking. I don't dislike that product at all. If anything, I know there are a lot of other capabilities that we may be able to use Operandio for, but we don't current have a need for those capabilities so we haven't turned those on. Review collected by and hosted on G2.com.

I love how Operandio makes everything incredibly easy. The ease of access stands out, especially after trying various other platforms like digital checklists and meeting flows. Publishing new training or checklists is straightforward and often requires no extra instructions for completion. I appreciate that Operandio handles complex tasks while being user-friendly, with in-depth templates and forms. Their customer service team is awesome, responding quickly and with high-level insight. My customer success manager is incredibly knowledgeable, never needing to escalate issues. Operandio is attentive to customer ideas, implementing features like group chats. It manages everything from training and onboarding to scheduling, communication, and compliance. The reporting is robust, offering detailed insights across locations and times. We use checklists and audits constantly to ensure compliance, and the communication tools are vital for our operations. The setup process was easy and intuitive, and even though the platform is robust, it's simple for everyone on my team, regardless of their tech skills. Overall, Operandio does everything we need really well. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The team has really been enjoying how easy the platform is to use and how smoothly we can navigate through all of the jobs. It’s also very beneficial that the team can create an action item whenever something goes wrong, so issues don’t get missed and can be addressed right away. Review collected by and hosted on G2.com.

At the moment, we don’t really have any dislikes. We know the Operandio team is working on adding more benefits, especially around the things we’ve been requesting within a template. The Operandio team has been great at understanding our needs and finding a way to get it done, or at least providing a workaround until they can implement it system-wide. Review collected by and hosted on G2.com.

Operandio has continued to improve over time, and the team is very responsive to feedback. We’ve worked closely with them to successfully implement components of the software across multiple areas of our business, and they’re always readily available with support and practical solutions when we need them. Review collected by and hosted on G2.com.

We do occasionally run into technical bugs, but as I’ve mentioned earlier, they’re always quick to jump in and resolve any issues as soon as they come up. Review collected by and hosted on G2.com.

I like that Operandio is less restrictive and more modern than other systems we've used before. The team at Operandio impresses me with how promptly they listen to and implement product improvement suggestions. Their responsiveness truly stands out when compared to other restaurant management software, where suggestions often get delayed. The task management side is streamlined and works well with location access and permissions, which I find very efficient. The initial setup, while time-consuming, was not difficult, thanks in large part to the Operandio team, who did a great job providing a solid framework and continued support throughout the process. Review collected by and hosted on G2.com.

The reporting tool could use more options. I ran a report for our restaurant audits and wanted to compare them side by side, but I could only see individual reports and not aggregated data. This feature would make analysis much easier. Review collected by and hosted on G2.com.

The interface for building jobs, actions, etc. The speed & interconnectivity of all devices leading to seeing changes in live time. Great help from the support team. Plenty of useful features, such as Assets, Workflows, and more. Review collected by and hosted on G2.com.

Currently, it feels like there is a lot promised to come to Operandio (sensors & alerts controls, expanded workflows, etc) that either takes a long time to happen, or is uncertain. Project scope seems to be pretty wide right now. Review collected by and hosted on G2.com.

The label system and the fridge/freezer sensors. Review collected by and hosted on G2.com.

No sensors with an LCD screen and the ability to keep a user logged in indefinitely Review collected by and hosted on G2.com.