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Compare Deputy and When I Work 
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At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$4.50 1 User Per Month
$2.50 1 user Per Month
Deputy
Star Rating
(648)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$4.50 1 User Per Month
Free Trial is available
Browse all 5 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Deputy excels in overall user satisfaction, reflected in its higher G2 Score compared to When I Work. Users appreciate Deputy's user-friendly interface, noting that it simplifies tasks like clocking in and out, tracking shifts, and managing timesheets.
- Users say When I Work is particularly easy to navigate, with a menu-driven design that helps users follow through their scheduling needs effortlessly. This simplicity is highlighted by feedback praising its mobile app and the ease of making adjustments.
- Reviewers mention that Deputy offers a more comprehensive feature set for HR purposes, making it a strong choice for businesses looking for robust employee management tools. Users have noted that it covers everything from leave requests to roster approvals seamlessly.
- According to verified reviews, When I Work is favored by small businesses for its cost-effectiveness, with a lower entry-level price. Users appreciate the value it provides, especially for straightforward scheduling and communication needs.
- Users highlight that Deputy's implementation process is smooth and quick, which is crucial for businesses needing to onboard staff efficiently. The positive feedback emphasizes the elegant interface that enhances user experience right from the start.
- G2 reviewers indicate that while both platforms have strong mobile capabilities, Deputy's mobile app is particularly praised for its functionality, making it easy for employees to manage their schedules and time tracking on the go.
Pricing
Entry-Level Pricing
Deputy
Time & Attendance
$4.50
1 User Per Month
For those who need to track attendance and export timesheets to payroll
- Timesheets
- Payroll Integrations
- POS Integrations
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Deputy
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
539
8.8
293
Ease of Use
9.2
548
8.7
296
Ease of Setup
9.2
454
8.7
159
Ease of Admin
9.1
230
8.7
155
Quality of Support
9.0
476
8.4
236
Has the product been a good partner in doing business?
9.2
228
8.7
148
Product Direction (% positive)
9.3
544
8.9
279
Features by Category
Automation
8.7
193
8.2
29
Logistics
8.6
198
7.9
29
8.6
195
7.8
29
8.5
188
8.0
29
Management
8.8
201
8.2
28
9.0
208
8.2
28
8.8
205
8.2
28
9.1
208
8.8
27
9.0
204
8.6
28
9.0
203
8.8
28
8.7
196
8.6
28
Monitoring
8.5
187
7.9
28
8.6
187
8.2
28
8.6
192
8.0
28
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
168
8.1
66
9.0
172
9.0
78
8.9
171
8.7
78
Platform Content
8.7
166
8.4
67
8.2
152
8.0
50
Feature Not Available
Feature Not Available
Platform Additional Functionality
8.4
160
7.5
58
9.0
167
9.0
75
8.4
156
8.0
58
8.5
163
8.6
61
Feature Not Available
8.2
62
Time Tracking
9.4
226
8.9
95
9.0
195
8.6
84
8.7
182
8.9
69
Client Invoicing
Feature Not Available
8.1
47
7.9
142
8.2
46
7.8
136
7.7
49
Mobile Time Tracking
9.2
191
9.0
88
Administration
8.5
169
8.3
65
8.7
174
8.8
82
8.7
175
9.0
89
Feature Not Available
8.7
62
8.9
189
8.8
83
Platform
8.7
183
8.4
67
8.3
148
8.2
57
8.5
77
8.4
59
9.0
186
8.9
89
8.9
177
8.9
84
7.8
132
7.7
61
Platform
8.1
138
8.1
70
8.2
120
7.1
34
8.7
57
7.9
51
8.8
156
8.6
75
9.1
155
8.9
76
9.0
146
8.8
75
8.6
146
8.2
60
8.7
148
8.6
75
Workforce Management Platform Features
8.4
189
8.4
74
9.3
213
9.1
105
9.3
208
9.0
98
8.8
204
8.9
96
8.3
177
8.0
71
7.9
167
8.0
71
8.4
173
8.1
67
8.8
183
8.7
86
8.8
198
8.7
100
8.8
198
8.3
98
Categories
Categories
Shared Categories
Deputy and When I Work are categorized as Time & Attendance, Employee Scheduling, Workforce Management, and Time Tracking
Unique Categories
Deputy is categorized as Business Instant Messaging
When I Work has no unique categories
Reviews
Reviewers' Company Size
Deputy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
15.3%
Retail
11.9%
Hospital & Health Care
8.4%
Food & Beverages
7.2%
Health, Wellness and Fitness
4.6%
Other
52.6%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Alternatives
Discussions
Can Deputy track your location?
1 Comment
BF
YesRead more
What is Deputy used for?
1 Comment
DN
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
Deputy has no more discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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