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Compare Deputy and When I Work 
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At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$4.50 1 User Per Month
$2.50 1 user Per Month
Deputy
Star Rating
(648)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$4.50 1 User Per Month
Free Trial is available
Browse all 5 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that When I Work excels in shift scheduling with a score of 9.1, allowing for easy creation and management of employee schedules. In contrast, Deputy also performs well with a score of 9.3, but users mention that its schedule management features are more robust, providing better tools for handling complex scheduling needs.
- Reviewers mention that When I Work's time tracking capabilities are highly rated at 9.0, making it easy for employees to log hours. However, users on G2 highlight that Deputy's time tracking features, scoring 9.3, offer more comprehensive reporting options, which help in analyzing labor costs more effectively.
- Users say that When I Work provides a user-friendly interface with an ease of use score of 8.7, making it accessible for small businesses. However, Deputy shines with a higher score of 9.2, with reviewers noting its intuitive design and ease of navigation, which enhances the overall user experience.
- Reviewers mention that When I Work's quality of support is rated at 8.4, which is satisfactory, but users report that Deputy's support, scoring 9.0, is more responsive and helpful, particularly in resolving technical issues quickly.
- G2 users highlight that When I Work's reporting features score 8.0, which is decent for basic needs. However, users report that Deputy's reporting capabilities, with a score of 8.5, provide more detailed insights and customizable reports, making it easier to track performance metrics.
- Users on G2 mention that When I Work's employee leave management features score 7.7, which is functional but limited. In contrast, Deputy's leave management, scoring 8.8, is praised for its comprehensive tracking and approval workflows, making it easier for managers to handle employee absences.
Pricing
Entry-Level Pricing
Deputy
Time & Attendance
$4.50
1 User Per Month
For those who need to track attendance and export timesheets to payroll
- Timesheets
- Payroll Integrations
- POS Integrations
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Deputy
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
539
8.8
293
Ease of Use
9.2
548
8.7
296
Ease of Setup
9.2
454
8.7
159
Ease of Admin
9.1
230
8.7
155
Quality of Support
9.0
476
8.4
236
Has the product been a good partner in doing business?
9.2
228
8.7
148
Product Direction (% positive)
9.3
544
8.9
279
Features by Category
Automation
8.7
193
8.2
29
Logistics
8.6
198
7.9
29
8.6
195
7.8
29
8.5
188
8.0
29
Management
8.8
201
8.2
28
9.0
208
8.2
28
8.8
205
8.2
28
9.1
208
8.8
27
9.0
204
8.6
28
9.0
203
8.8
28
8.7
196
8.6
28
Monitoring
8.5
187
7.9
28
8.6
187
8.2
28
8.6
192
8.0
28
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
168
8.1
66
9.0
172
9.0
78
8.9
171
8.7
78
Platform Content
8.7
166
8.4
67
8.2
152
8.0
50
Feature Not Available
Feature Not Available
Platform Additional Functionality
8.4
160
7.5
58
9.0
167
9.0
75
8.4
156
8.0
58
8.5
163
8.6
61
Feature Not Available
8.2
62
Time Tracking
9.4
226
8.9
95
9.0
195
8.6
84
8.7
182
8.9
69
Client Invoicing
Feature Not Available
8.1
47
7.9
142
8.2
46
7.8
136
7.7
49
Mobile Time Tracking
9.2
191
9.0
88
Administration
8.5
169
8.3
65
8.7
174
8.8
82
8.7
175
9.0
89
Feature Not Available
8.7
62
8.9
189
8.8
83
Platform
8.7
183
8.4
67
8.3
148
8.2
57
8.5
77
8.4
59
9.0
186
8.9
89
8.9
177
8.9
84
7.8
132
7.7
61
Platform
8.1
138
8.1
70
8.2
120
7.1
34
8.7
57
7.9
51
8.8
156
8.6
75
9.1
155
8.9
76
9.0
146
8.8
75
8.6
146
8.2
60
8.7
148
8.6
75
Workforce Management Platform Features
8.4
189
8.4
74
9.3
213
9.1
105
9.3
208
9.0
98
8.8
204
8.9
96
8.3
177
8.0
71
7.9
167
8.0
71
8.4
173
8.1
67
8.8
183
8.7
86
8.8
198
8.7
100
8.8
198
8.3
98
Categories
Categories
Shared Categories
Deputy and When I Work are categorized as Time & Attendance, Employee Scheduling, Workforce Management, and Time Tracking
Unique Categories
Deputy is categorized as Business Instant Messaging
When I Work has no unique categories
Reviews
Reviewers' Company Size
Deputy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
15.3%
Retail
11.9%
Hospital & Health Care
8.4%
Food & Beverages
7.2%
Health, Wellness and Fitness
4.6%
Other
52.6%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Alternatives
Discussions
Can Deputy track your location?
1 Comment
BF
YesRead more
What is Deputy used for?
1 Comment
DN
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
Deputy has no more discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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