# Deputy vs When I Work Comparison
---
## AI Generated Summary
- **G2 reviewers report** that **Deputy** excels in user experience, with many users highlighting its intuitive interface that requires minimal training for effective usage. In contrast, while **When I Work** is also praised for its aesthetic design and ease of navigation, some users mention that it can struggle to meet specific workflow needs.
- **Users say** that **Deputy** offers robust shift scheduling capabilities, facilitating collaboration and smoother workflows. Reviewers appreciate how it automates attendance tracking, making it a vibrant solution for managing work schedules. Meanwhile, **When I Work** is noted for its seamless integration with payroll systems, which simplifies the import of hours, but it may not provide the same level of scheduling sophistication.
- **According to verified reviews** , **Deputy** has a slight edge in customer support, with users reporting quick and helpful responses. In comparison, while **When I Work** also receives positive feedback for its customer service, some users have expressed a desire for even faster resolution times.
- **Reviewers mention** that **Deputy** shines in its ease of setup and administration, scoring higher in these areas compared to **When I Work**. Users appreciate how quickly they can get started with Deputy, while some When I Work users have noted challenges during the initial configuration process.
- **G2 reviewers highlight** that **When I Work** is particularly strong in time tracking features, with users enjoying the ease of completing timesheets. However, **Deputy** also performs well in this area, with users noting its effective tracking of billable hours and project tasks, making it a strong contender for businesses focused on detailed time management.
- **Users report** that both platforms offer solid mobile support, but **Deputy** is often praised for its mobile shift scheduling capabilities, which enhance flexibility for users on the go. **When I Work** also provides a good mobile experience, but some users feel that Deputy's features are more comprehensive in this regard.



| | Deputy | When I Work | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 665 | 381 | 
| **Largest Market Segment** | Small-Business (57.1% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | $5.00 1 User Per Month | $2.50 1 user Per Month | 

---
## Top Pros & Cons

### Deputy

Pros:
- Ease of Use (241 reviews)
- Scheduling (148 reviews)

Cons:
- Scheduling Issues (48 reviews)
- Shift Management (41 reviews)

### When I Work

Pros:
- Ease of Use (61 reviews)
- Scheduling (43 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | Deputy | When I Work | 
|---|---|---|
  | **Meets Requirements** | 9.1 (550 reviews) | 8.8 (316 reviews) | 
  | **Ease of Use** | 9.2 (560 reviews) | 8.7 (320 reviews) | 
  | **Ease of Setup** | 9.2 (466 reviews) | 8.7 (182 reviews) | 
  | **Ease of Admin** | 9.1 (231 reviews) | 8.8 (168 reviews) | 
  | **Quality of Support** | 9.0 (485 reviews) | 8.4 (252 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (229 reviews) | 8.7 (159 reviews) | 
  | **Product Direction (% positive)** | 9.3 (553 reviews) | 9.0 (301 reviews) | 

---
## Pricing

### Deputy

#### Entry-Level Pricing

Plan: Lite

Price: $5.00 1 User Per Month

Description: Everything you need to get started with scheduling and time tracking

Key Features:
- Basic Scheduling
- Basic Timesheets
- Basic Time Clocking

[Browse all 6 editions](https://www.g2.com/products/deputy/pricing)

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Core HR

| Feature | Deputy | When I Work | 
|---|---|---|
| **Organization Management** | Not enough data | Not enough data | 
| **Time, Attendance, and PTO** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Salary Structures** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Benefits Administration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Deputy | When I Work | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | Deputy | When I Work | 
|---|---|---|
| **Customization ** | 8.1 (138 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.2 (122 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | 8.7 (57 reviews) | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.8 (156 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.1 (158 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 9.0 (147 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (146 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 8.7 (148 reviews) | 8.6 (76 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Employee Self Service

| Feature | Deputy | When I Work | 
|---|---|---|
| **Web Portal** | Not enough data | Not enough data | 
| **Benefits Manager** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 

#### Administration

| Feature | Deputy | When I Work | 
|---|---|---|
| **Payroll Entry** | Not enough data | Not enough data | 
| **Time Off Accrual** | Not enough data | Not enough data | 
| **Direct Deposit** | Not enough data | Not enough data | 
| **Expense Reimbursement** | Not enough data | Not enough data | 
| **Pre-tax Deductions** | Not enough data | Not enough data | 
| **Wage Garnishment** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Check/W-2 Printing** | Not enough data | Not enough data | 
| **Check/W-2 Delivery** | Not enough data | Not enough data | 

#### Taxes

| Feature | Deputy | When I Work | 
|---|---|---|
| **Tax Calculation** | Not enough data | Not enough data | 
| **Tax Filing** | Not enough data | Not enough data | 
| **Automatic Tax Payment** | Not enough data | Not enough data | 

#### Integration

| Feature | Deputy | When I Work | 
|---|---|---|
| **API / Integration** | Not enough data | Not enough data | 
| **Time Tracking Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Core HR Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | Deputy | When I Work | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | 8.8/10 | 231 |
| **When I Work** | 8.2/10 | 32 |

#### Automation

| Feature | Deputy | When I Work | 
|---|---|---|
| **Process Automation** | 8.7 (193 reviews) | 8.2 (29 reviews) | 

#### Logistics

| Feature | Deputy | When I Work | 
|---|---|---|
| **Dashboards & Reporting** | 8.6 (198 reviews) | 7.8 (30 reviews) | 
| **Data Collection** | 8.6 (195 reviews) | 7.8 (29 reviews) | 
| **Lanuguage Options** | 8.5 (188 reviews) | 8.0 (29 reviews) | 

#### Management

| Feature | Deputy | When I Work | 
|---|---|---|
| **Schedule Creation Tools** | 8.8 (201 reviews) | 8.1 (30 reviews) | 
| **Schedule Management** | 9.0 (208 reviews) | 8.2 (29 reviews) | 
| **Employee Leave Management** | 8.8 (205 reviews) | 8.3 (29 reviews) | 
| **User Access** | 9.1 (209 reviews) | 8.8 (27 reviews) | 
| **User Role Access** | 9.0 (204 reviews) | 8.6 (28 reviews) | 
| **Employee Information** | 9.0 (203 reviews) | 8.8 (28 reviews) | 
| **Employee Information Automation** | 8.7 (196 reviews) | 8.6 (28 reviews) | 

#### Monitoring

| Feature | Deputy | When I Work | 
|---|---|---|
| **Regulations Enforcement** | 8.5 (187 reviews) | 7.9 (28 reviews) | 
| **Compliance Monitoring** | 8.6 (187 reviews) | 8.2 (28 reviews) | 
| **Integration** | 8.6 (193 reviews) | 8.0 (28 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Business Instant Messaging

| Feature | Deputy | When I Work | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Deputy | When I Work | 
|---|---|---|
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Deputy | When I Work | 
|---|---|---|
| **Mobile Application** | Not enough data | Not enough data | 
| **Web Application** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Deputy | When I Work | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Deputy | When I Work | 
|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | Not enough data | 
| **AI Powered Language Translation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Deputy | When I Work | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | 8.6/10 | 186 |
| **When I Work** | 8.4/10 | 85 |

#### Platform Basics

| Feature | Deputy | When I Work | 
|---|---|---|
| **Reporting** | 8.5 (167 reviews) | 8.0 (68 reviews) | 
| **Dashboard** | 9.0 (172 reviews) | 9.0 (80 reviews) | 
| **Performance** | 8.9 (172 reviews) | 8.8 (80 reviews) | 

#### Platform Content

| Feature | Deputy | When I Work | 
|---|---|---|
| **Automation** | 8.7 (166 reviews) | 8.4 (68 reviews) | 
| **File Sharing** | 8.2 (151 reviews) | 8.0 (50 reviews) | 

#### Platform Additional Functionality

| Feature | Deputy | When I Work | 
|---|---|---|
| **Integrations** | 8.4 (161 reviews) | 7.6 (59 reviews) | 
| **Mobility** | 9.0 (167 reviews) | 9.0 (77 reviews) | 
| **Forecasting** | 8.4 (155 reviews) | 8.0 (58 reviews) | 
| **Task Management** | 8.5 (162 reviews) | 8.6 (61 reviews) | 
| **Portal** | Feature Not Available | 8.2 (62 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | 8.6/10 | 247 |
| **When I Work** | 8.5/10 | 112 |

#### Time Tracking

| Feature | Deputy | When I Work | 
|---|---|---|
| **Ease of Completing Timesheets** | 9.4 (228 reviews) | 8.9 (97 reviews) | 
| **Tracking Time to Project/Task** | 9.0 (196 reviews) | 8.6 (85 reviews) | 
| **Billable Time Rate Management** | 8.8 (182 reviews) | 8.9 (69 reviews) | 

#### Client Invoicing

| Feature | Deputy | When I Work | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | 8.1 (47 reviews) | 
| **Electronic Payments** | 7.9 (142 reviews) | 8.2 (46 reviews) | 
| **Project Accounting / Revenue Recognition** | 7.9 (136 reviews) | 7.7 (49 reviews) | 

#### Mobile Time Tracking

| Feature | Deputy | When I Work | 
|---|---|---|
| **Time Tracking** | 9.3 (191 reviews) | 9.0 (89 reviews) | 

#### Administration

| Feature | Deputy | When I Work | 
|---|---|---|
| **Business Tool Integration** | 8.5 (172 reviews) | 8.3 (65 reviews) | 
| **Workflow** | 8.8 (174 reviews) | 8.8 (83 reviews) | 
| **Automated Reminders** | 8.8 (175 reviews) | 8.9 (91 reviews) | 
| **Policy Compliance Management** | Feature Not Available | 8.7 (63 reviews) | 
| **User, Role, and Access Management** | 8.9 (189 reviews) | 8.8 (84 reviews) | 

#### Platform

| Feature | Deputy | When I Work | 
|---|---|---|
| **Reporting** | 8.7 (183 reviews) | 8.5 (68 reviews) | 
| **APIs / Integration** | 8.3 (150 reviews) | 8.2 (57 reviews) | 
| **Internationalization** | 8.6 (77 reviews) | 8.4 (59 reviews) | 
| **Performance and Reliability** | 9.0 (187 reviews) | 8.9 (91 reviews) | 
| **Mobile User Support** | 8.9 (178 reviews) | 8.9 (84 reviews) | 
| **Offline** | 7.8 (133 reviews) | 7.7 (61 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Deputy** | 8.7/10 | 246 |
| **When I Work** | 8.4/10 | 146 |

#### Platform

| Feature | Deputy | When I Work | 
|---|---|---|
| **Customization ** | 8.1 (138 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.2 (122 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | 8.7 (57 reviews) | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.8 (156 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.1 (158 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 9.0 (147 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (146 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 8.7 (148 reviews) | 8.6 (76 reviews) | 

#### Workforce Management Platform Features

| Feature | Deputy | When I Work | 
|---|---|---|
| **Labor Forecasting** | 8.4 (189 reviews) | 8.4 (77 reviews) | 
| **Shift Scheduling** | 9.3 (219 reviews) | 9.2 (121 reviews) | 
| **Time & Attendance Tracking** | 9.3 (212 reviews) | 8.9 (107 reviews) | 
| **Absence & Leave Management** | 8.8 (204 reviews) | 8.9 (99 reviews) | 
| **Skills Management** | 8.3 (177 reviews) | 8.0 (71 reviews) | 
| **Succession Planning** | 7.9 (167 reviews) | 8.0 (71 reviews) | 
| **Workforce Analytics** | 8.4 (173 reviews) | 8.1 (69 reviews) | 
| **Self-Service Capabilities** | 8.8 (185 reviews) | 8.7 (89 reviews) | 
| **Mobile Shift Scheduling** | 8.9 (200 reviews) | 8.7 (103 reviews) | 
| **Team Communication** | 8.8 (198 reviews) | 8.3 (102 reviews) | 

---
## Categories
**Shared Categories (4):** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)

**Unique to Deputy (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll)



---
## Reviewer Demographics

### By Company Size

| Segment | Deputy | When I Work | 
|---|---|---|
| **Small-Business** | 57.1% | 61.6% | 
| **Mid-Market** | 35.4% | 30.8% | 
| **Enterprise** | 7.6% | 7.6% | 

### By Industry

#### Deputy

- **Hospitality:** 15.0%
- **Retail:** 11.8%
- **Hospital & Health Care:** 8.4%
- **Food & Beverages:** 7.2%
- **Health, Wellness and Fitness:** 4.5%
- **Medical Practice:** 3.0%
- **Restaurants:** 2.7%
- **Veterinary:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.9%
- **Other:** 40.4%

#### When I Work

- **Hospital & Health Care:** 9.5%
- **Retail:** 7.8%
- **Hospitality:** 6.1%
- **Food & Beverages:** 5.6%
- **Consumer Services:** 4.7%
- **Sports:** 3.9%
- **Education Management:** 3.6%
- **Health, Wellness and Fitness:** 3.1%
- **Restaurants:** 3.1%
- **Non-Profit Organization Management:** 3.1%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Deputy

- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (513 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Tanda](https://www.g2.com/products/tanda/reviews) — 4.8/5 stars (58 reviews)
- [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) — 4.4/5 stars (2612 reviews)
- [Planday](https://www.g2.com/products/planday/reviews) — 4.5/5 stars (88 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (521 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12839 reviews)

### Alternatives to When I Work

- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (513 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5367 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (521 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.6/5 stars (314 reviews)
- [Clockify](https://www.g2.com/products/clockify/reviews) — 4.5/5 stars (201 reviews)

---
## Top Discussions

### Deputy

- Title: [Can Deputy track your location?](https://www.g2.com/discussions/can-deputy-track-your-location) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Deputy used for?](https://www.g2.com/discussions/what-is-deputy-used-for) — 1 comment
  > **Top comment:** "Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team..."

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?](https://www.g2.com/discussions/32993-how-do-i-update-the-same-item-across-all-or-multiple-shifts-in-one-schedule-without-changing-all-manually-individually) — 2 comments, 1 upvote
  > **Top comment:** "I agree!!!!!"
- Title: [Airplane mode/Phone off](https://www.g2.com/discussions/airplane-mode-phone-off) — 2 comments, 1 upvote
  > **Top comment:** "Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is..."
- Title: [Can you integrate it with Tsheets?](https://www.g2.com/discussions/can-you-integrate-it-with-tsheets) — 2 comments, 1 upvote
  > **Top comment:** "Because I'm not an Administrator, I cannot answer your question with certainty.  I am very sorry."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 1 comment
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/deputy-vs-when-i-work)