Deputy Reviews & Product Details

Getting information about scheduling, co-workers, and Break-time tracking, is convenient and easy to access. It generally opens pretty quickly. The company has used it as long as I have worked there, so it must be also rather affordable. Getting setup was a breeze and streamlined. Review collected by and hosted on G2.com.

Well, what I'd like is on the home page, when you click on your shift for the day, under shifts, that it brings up who is working that day, like how it looks under scheduling, instead of having to go to scheduling and find the day every time you want to find coverage. You should have the option to see who is all working, and then a separate tab for "Shift Details". Review collected by and hosted on G2.com.

I use Deputy for scheduling, timesheet approvals, and staff communication. I like that it shows who has read messages and keeps messages from needing to be saved on a phone. I can see shift changes in the shift history and track how many hours I’ve worked as they update quickly. I find the messaging, copy-and-paste, insights summary of calculated hours, and shift creation tools useful, especially being able to copy shifts from the previous week. The availability form for managing time off is easy to use, and Deputy has been much easier to use than ADP. Review collected by and hosted on G2.com.

I think Deputy could add a reminder for staff to take lunch before their fifth hour. I’d also like to be able to update an employee’s timesheet while they’re still on shift, such as when they forgot to clock in but arrived on time. Right now, shifts can’t be updated until the employee clocks out. The transition was definitely slow, especially for employees who liked being able to get paid for a workday before their scheduled payday in Homebase. I also found ADP’s reports easier to find and navigate. Review collected by and hosted on G2.com.

I find Deputy very easy to use, especially the Deputy AI feature. I can make quick roster changes on the spot, including bulk changes across multiple shifts, instead of going into each shift week by week and changing them manually. I can give it a simple command to change a start time on alternating weeks, and it’s super quick and easy. Deputy also shows me who’s available when I need to fill a shift, and it shows me staff costs and helps with roster-related issues. I also like the ease of rostering, accurate recording of start and finish times, staff availability and unavailability features, and the ability to book holidays. The initial setup was pretty easy. Review collected by and hosted on G2.com.

When I copy shifts from one week to another and there are already shifts in that spot, Deputy leaves an empty shift saying it couldn't copy the person because they're already rostered. I feel like it should recognize that they're already rostered. Review collected by and hosted on G2.com.

What I like best about Deputy is how it brings scheduling, timesheets, communication, and workforce management into one place. It makes day-to-day administration more organized and gives employees easy access to the information they need. The biggest value for me is the convenience and visibility, which helps simplify routine tasks and makes managing the team more efficient. Review collected by and hosted on G2.com.

Overall, Deputy is useful, but there are opportunities to make the experience simpler and more intuitive. Some functions can take time to navigate, especially when making adjustments or locating specific information. A more streamlined interface and fewer steps for routine tasks would make the platform even more efficient. Review collected by and hosted on G2.com.

What I like most about Deputy is how simple and convenient it makes managing my work schedule. I can quickly check my upcoming shifts and keep on top of any roster changes without having to chase anyone up. The app is easy to navigate, and it makes it much easier to plan my week around work. Review collected by and hosted on G2.com.

One thing I’d like improved is the ability to automatically flag potential rostering errors. For example, if an eight-hour shift has only a 10-minute break scheduled, I’d like Deputy to alert me so I can review it. This would help catch mistakes early and ensure appropriate breaks are included. Review collected by and hosted on G2.com.

The ability to manage schedules on the fly is really useful. Review collected by and hosted on G2.com.

Overall, there really isn't much to dislike about Deputy. The platform is user-friendly, reliable, and makes managing employees and schedules much easier. Occasionally, certain tasks require a few extra steps, and having more customization options and advanced automation would be helpful. Expanding some of the integrations and AI features could also make the experience even better. However, these are relatively minor improvements compared to the overall value Deputy provides. It's a solid platform that helps keep daily operations organized and efficient. Review collected by and hosted on G2.com.

I like the layout, the service is often good, and most things are clear. With Schedule, I can move shifts to other areas. I found the initial setup easy. I like that all employees receive exactly the information they need. Review collected by and hosted on G2.com.

I really don't like the new timesheets. I have to check each individual shift to see if my employees started on time, but the shift information is very small and the number of hours worked is displayed very large. This makes it much less clear and easy than before. I want to be able to see all the shift information clearly and easily adjust the times if someone hasn't clocked in. I also can't leave comments anymore if someone was late and didn't clock in. Adjusting times is now less easy than before. Review collected by and hosted on G2.com.

I’ve been through several iterations of this software. So not much comparison. But it does make the task of sharing scheduling easy Review collected by and hosted on G2.com.

The newest update is going to take me awhile to get used to. I was so used to the old one and liked how it was all laid out. This one is a bit more chaotic in nature. The weeks are laid out different when I need to approve so it takes a few extra steps to organize. The old one would also bump a shift to open shift, when I copy and pasted to a new week, when a staff person called off. This one puts it right on top and I’ve made a mistake a few times, thankfully I caught it minutes after I posted. Review collected by and hosted on G2.com.

Scheduling is very easy to use and if an employee is asking for time off they can easily do that in the app. It then makes it easy to review the request and shows up on the schedule so you can see it while filling out the schedule. Review collected by and hosted on G2.com.

I wish that when I add a schedule note that it would show up under the employee's time slot on the printed schedule. Instead the notes become their own line under the schedule. Review collected by and hosted on G2.com.

Deputy makes building a schedule easy. I like that you can use the insights feature to make sure I'm scheduling hours accurately to our revenue. Review collected by and hosted on G2.com.

Some of the updates that have been pushed out. It groups duplicate shifts together. I prefer them all spread out. I also used to be able to just hover over an employee's name and it would say when they were available. Now I have to click their name and then click to expand their availability. It seemed simpler on the older version. Review collected by and hosted on G2.com.