Deputy Reviews & Product Details

Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless software. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.

Seller

Deputy

Discussions

Deputy Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Used by ModSquad and 2 others

Beta

Pricing

Pricing provided by Deputy.

Pro

$9.00

per_user Per Month

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Deputy Integrations

(48)

Verified by Deputy

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Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.

Company size — Small business: Teams of 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Hospitality: Hotels, venues, and other hospitality operations.
Industry — Retail: Retail teams managing changing shifts and coverage.
Industry — Healthcare: Healthcare providers and medical practices.
Industry — Food and beverage: Food service and beverage businesses.
Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also common
1–3 months	Less common
3–6 months	Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.

Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.

Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.

Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

G2 reviews are authentic and verified.

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Jajjo A.

Mid-Market (51-1000 emp.)

10/22/2026

"Accurate Timesheets and Easy Day-to-Day Scheduling"

5/5

What do you like best about Deputy?

I like everything Deputy offers and its accuracy. I use it to create timesheets, keep track of day-to-day schedules, and track hours, leave, and sick time. I value being able to extract timesheets for payroll and how accurately they post. My first use was simpler than the previous one. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

No issues notice so far for nearly a year of usage Review collected by and hosted on G2.com.

Alan L.

Store manager

Small-Business (50 or fewer emp.)

Originally submitted 4/11/2025

"Easy to use, all employees display on one screen"

5/5

What do you like best about Deputy?

Easy to add and edit shift. Also allow to copy and paste to the following week if needed. Sync directly to my iPhone calendar Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Not allow to re-size the split screen. Bottoms screen bigger, top split screen smaller Review collected by and hosted on G2.com.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/29/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy Clock-In/Out and Helpful Work Hours Tracking"

4.5/5

What do you like best about Deputy?

Easy to sign in and sign off. It’s very helpful for tracking my total hours of work. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The app lags quite a bit at times, and the location accuracy isn’t the best. Even when I’m at the correct place to sign in, it still says I’m a certain number of kilometers away. Review collected by and hosted on G2.com.

Yeezalicious .

Venue manager

Small-Business (50 or fewer emp.)

10/26/2026

"Easy to Use and Quick to Set Up, but AI Shift Scheduling Misses the Mark"

3.5/5

What do you like best about Deputy?

Easy to use and find all info, quick set up when I joined Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The use of ai is just stupid, I used it once for making some shifts and it got it wrong completely even tho we do the same shifts every week Review collected by and hosted on G2.com.

Bear S.

Head chef

Mid-Market (51-1000 emp.)

10/24/2026

"Easily Send Shift Updates to Individuals Without Notifying the Whole Team"

5/5

What do you like best about Deputy?

The way you can update and send out shifts to singular people without alerting the whole team Review collected by and hosted on G2.com.

What do you dislike about Deputy?

When viewing schedules on desktop to have custom filtering so you can have it in a certain order Review collected by and hosted on G2.com.

Shaun D.

Sous chef

Mid-Market (51-1000 emp.)

11/8/2026

"Handy Copy-Paste for Rosters That Saves Time"

5/5

What do you like best about Deputy?

The copy and paste feature is so handy for rosters Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Logging in each time I open the laptop. Instead of it staying logged in. Review collected by and hosted on G2.com.

Heather N.

Mid-Market (51-1000 emp.)

10/26/2026

"Easy Multi-Site Timesheet Management, Though the Mobile App Needs Polish"

4.5/5

What do you like best about Deputy?

I use Deputy for timesheets. I like how easily it displays timesheets by different locations, helps me better manage employees, and notifies me when employees are late or absent. I like how easy it is to use, and setup was very easy. I also like that Deputy combines times from different sites together. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I’d like Deputy’s mobile app to have a better, more mobile-friendly layout. Review collected by and hosted on G2.com.

Richard T.

Mid-Market (51-1000 emp.)

10/27/2026

"Easy Rostering and Time Tracking, Though Setup Takes Time"

4/5

What do you like best about Deputy?

I like how easy Deputy is to use. I also value copying rosters and keeping track of staff. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The initial setup took some time. Onboarding the team and setting up the first roster was painful because we have a blended, non-connected workforce, and some team members don’t have a work-provided email. A spreadsheet upload or the ability to copy a roster from another system could help. Review collected by and hosted on G2.com.

Tim K.

General Manager

Small-Business (50 or fewer emp.)

10/23/2026

"Great Scheduling and Text Alerts, but Staff Messages Are Easy to Miss"

3/5

What do you like best about Deputy?

Text notifications, online scheduling, no excuses about staff not knowing schedule Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Lack of notifications from staff members. I have to hunt messages. Have looked at settings so my phone or computer would ping me when someone sends a message Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

10/26/2026

"Google Calendar Sync Is Great, but Non-Selling Hours Are Confusing"

3.5/5

What do you like best about Deputy?

I'm happy the schedule sinks with my google calendar. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I dislike that 'non selling hours' dont show up in labor hours and that requests off for part time employees shows up in labor hours despite this not being pto. Review collected by and hosted on G2.com.