Deputy Reviews & Product Details

Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless software. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.

Seller

Deputy

Discussions

Deputy Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Used by ModSquad and 2 others

Beta

Pricing

Pricing provided by Deputy.

Pro

$9.00

per_user Per Month

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Deputy Integrations

(48)

Verified by Deputy

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Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.

Company size — Small business: Teams of 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Hospitality: Hotels, venues, and other hospitality operations.
Industry — Retail: Retail teams managing changing shifts and coverage.
Industry — Healthcare: Healthcare providers and medical practices.
Industry — Food and beverage: Food service and beverage businesses.
Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also common
1–3 months	Less common
3–6 months	Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.

Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.

Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.

Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

G2 reviews are authentic and verified.

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Verified User in Retail

Small-Business (50 or fewer emp.)

10/28/2026

"Great Desktop Look and Super Helpful Shift Swapping"

4/5

What do you like best about Deputy?

I like the platform and the way that it looks specifically on desktop. Additionally, the ability to swap/offer shifts is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Sometimes the desktop version is a little glitchy specifically when the window is minimized or is in a split-screen scenario. Review collected by and hosted on G2.com.

Shannon S.

Retail manager

Small-Business (50 or fewer emp.)

10/29/2026

"Clean, Straightforward Platform That’s Easy to Navigate"

4.5/5

What do you like best about Deputy?

It's mostly a clean straightforward platform to use. Most things are easy to find Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Certain things like applying for leave are a little less easy to find than expected. Having a button could make it easier Review collected by and hosted on G2.com.

Alex G.

Designated lead

Mid-Market (51-1000 emp.)

10/28/2026

"Smooth, User-Friendly Interface That Looks Great"

4/5

What do you like best about Deputy?

Deputy has a very user friendly interface and overall looks smooth and clear. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Deputy can sometimes not load certain things at times but it is very rare that this occurs. Review collected by and hosted on G2.com.

Ma Rheinalizalyn R.

Operations Supervisor

Mid-Market (51-1000 emp.)

10/27/2026

"Easy and Efficient Staff Scheduling with Deputy"

5/5

What do you like best about Deputy?

I like how Deputy makes staff scheduling, shift management, and team coordination easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Some features can take time to get used to, and occasional app glitches or delays can make scheduling and shift updates less convenient. Review collected by and hosted on G2.com.

Verified User in Photography

Mid-Market (51-1000 emp.)

10/28/2026

"Easy Staff Scheduling with Shift Accept/Decline"

5/5

What do you like best about Deputy?

I’m able to schedule staff, and they can also accept or decline shifts they aren’t able to attend. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The graph section is buggy when you’re scheduling. If you want to include the graph, there should be an option to close or hide it. Right now, the graph takes up most of the space when scheduling staff, so I have to scroll down just to see more of the schedule instead of the graph. Review collected by and hosted on G2.com.

Candice C.

Shift Supervisor/functions manager

Mid-Market (51-1000 emp.)

10/25/2026

"Easily See All Upcoming Shifts at a Glance"

5/5

What do you like best about Deputy?

I can easily see all my upcoming shifts. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

It only sends a notification 1 hour before my shift instead of 5–10 minutes beforehand, so it’s easy to forget to clock in. Review collected by and hosted on G2.com.

Jolie P.

Mid-Market (51-1000 emp.)

10/26/2026

"Effortless Team Scheduling with a Great Overall Experience"

5/5

What do you like best about Deputy?

I like how easy the entire scheduling program is. I use Deputy to schedule my team each week, manage change requests, and add individual schedules to Google Calendar for easy visibility. Setup was very easy, and the mobile app is great. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find the mobile app could be better, though I can’t think of any specific issues right now. Overall, it’s great. Review collected by and hosted on G2.com.

Jason .

Mid-Market (51-1000 emp.)

10/29/2026

"Easy Leave Management, but Notifications Need Better Reminders"

4/5

What do you like best about Deputy?

I like that I can easily check how much annual and sick leave I have, see messages from the company, and check that I’ve clocked out. It’s very easy to apply for annual leave, and setting up Deputy was easy. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I get a notification when there's something on Deputy, but if I don't look at it straight away, there's nothing in Deputy to remind me. It would help to have a number next to what I've missed or haven't read. Review collected by and hosted on G2.com.

Laura B.

Small-Business (50 or fewer emp.)

11/8/2026

"Easy Scheduling, but Timecard Approvals Can Be Frustrating"

4/5

What do you like best about Deputy?

I find scheduling easy in Deputy. The scheduling outline is very easy to follow, and with one click, everybody gets their updated time card. There was a small learning curve, but it was easy to adjust to. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I sometimes run into scheduling issues where a staff member, including me, doesn’t show up on the schedule. I’ve also been unable to approve my own or someone else’s time card, even though we had been scheduled and working for months. Review collected by and hosted on G2.com.

Arlene B.

Bookkeeper

Small-Business (50 or fewer emp.)

11/2/2026

"Fast Timesheet Exports and Easy Employee Setup"

4.5/5

What do you like best about Deputy?

Exporting timesheets and creating new employees is fast and easy. It’s also great that we can add their location during the employee setup process. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Not all the details I entered and saved in Deputy are reflected in Xero. Review collected by and hosted on G2.com.