--- title: Deputy Reviews meta_title: 'Deputy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 953 reviews by the users' company size, role or industry to find out how Deputy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 953 scale: '5' date_modified: '2026-11-09' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Deputy Reviews & Product Details

Pricing

Pricing provided by Deputy.

Pro

$9.00
per_user Per Month

Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.
  • Company size — Small business: Teams of 50 or fewer employees.
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Hospitality: Hotels, venues, and other hospitality operations.
  • Industry — Retail: Retail teams managing changing shifts and coverage.
  • Industry — Healthcare: Healthcare providers and medical practices.
  • Industry — Food and beverage: Food service and beverage businesses.
  • Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common
3–6 months Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.
  • Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
  • Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
  • Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
  • Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
  • Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.
  • Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
  • Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.
Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

Deputy Reviews (953)

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Reviews

Deputy Reviews (953)

View 2 Video Reviews
4.5
953 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Rob F.
RF
Rob F.
Assistant Store Manager
Enterprise (> 1000 emp.)
"Deputy Makes Scheduling Easy with Copy & Drag-and-Drop Shifts"
4/5
What do you like best about Deputy?

I like that Deputy can copy over schedules and easily drag and drop shifts around. Copying shifts is fairly easy too on computer. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Deputy's timesheets on computer is a little clunky. It's difficult to submit times without approving them, though you can do that on the mobile app. I also don't like how Deputy automatically inserts a 30m break into a new shift that I try to make. Its smart detection for the area (aka sales associate, manager) only works sometimes and is unreliable. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easy Staff Rostering and Shift Management in One Place"
4/5
What do you like best about Deputy?

What I like best about Deputy is how easy it makes managing staff rosters and keeping everyone organised. Being able to create schedules, communicate shifts and make changes in one place saves time and makes day-to-day staff management much easier. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Overall, Deputy is easy to use, but some features could be more flexible and customisable to suit different workplace needs. It would also be helpful to have more smart features to simplify roster planning and reduce the time spent making manual adjustments. Review collected by and hosted on G2.com.

charlotte h.
CH
charlotte h.
Mid-Market (51-1000 emp.)
"Easy Shift Scheduling, Confusing Team Communications"
5/5
What do you like best about Deputy?

I like how easy it is to make shifts and move them around. I can click the edge of a shift in the day view and move it left or right to adjust it. I also use Deputy to quickly fill empty shifts, and it’s easy to adjust them if needed. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find Deputy’s communications confusing. People have trouble finding direct messages and the news feed, and you shouldn’t have to use one to find the other. We stopped using it because people couldn’t find it or wouldn’t check it without notifications, and not everyone was getting notifications. The messages and news feed buttons should be distinct and easy to find. Review collected by and hosted on G2.com.

Joshua A.
JA
Joshua A.
Loss Prevention Supervisor
Mid-Market (51-1000 emp.)
"Easy Timesheet Search and Helpful Clock-In Alerts"
5/5
What do you like best about Deputy?

This app makes it very easy to search for employee timesheets and confirm that everyone is scheduled properly. The alerts that notify me when someone is late to clock in or clock out are also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Finding my own timesheet in the app can sometimes be difficult. Instead of only showing all timesheets together, it would be helpful to have a separate option that displays just my own. Review collected by and hosted on G2.com.

Karen H.
KH
Karen H.
Small-Business (50 or fewer emp.)
"Effortless Scheduling with a Simple, Flexible Mobile App"
5/5
What do you like best about Deputy?

I like that Deputy is digital and makes my life easier. Everything is clear and laid out nicely, and it’s simple, straightforward, and very user friendly. My staff can use the app from anywhere, including home, to see their shifts, submit leave requests, and request shift swaps that I can approve. I can approve timesheets through the app or use the desktop version to see the bigger picture. I like how versatile it is, and the initial setup was incredibly easy. I’m very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Nothing really Review collected by and hosted on G2.com.

Sonia T.
ST
Sonia T.
Area manager
Small-Business (50 or fewer emp.)
"Prevents Rostering Mistakes & Makes Weekly Scheduling Easy"
5/5
What do you like best about Deputy?

Upside is you can’t roster someone on by mistake if they have made themselves unavailable. Also the ability to copy one week schedule to next week and then make minor changes is helpful. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I'm not a fan of geolocation when staff need to work at multiple stores in a day, then they don’t get paid to travel between stores if they finish one shift then travel to the next store to start the shift. Review collected by and hosted on G2.com.

Kayden D.
KD
Kayden D.
Mid-Market (51-1000 emp.)
"Intuitive Scheduling and Effortless Time-Sheet Management"
5/5
What do you like best about Deputy?

I find Deputy very user-friendly and it makes everything simple. Scheduling is very easy, and I can swap shifts and approve or unapprove timesheets effectively. I really like how it handles leave requests, and I appreciate being able to add comments and manage things like sick pay. Deputy also looks clean and visually appealing. I think it’s a very good scheduling app, and it exports really well into other things. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I don't really have any complaints about Deputy, but I wish I could add whatever sections I wanted to the app. I don't think there's much else I'd change. Review collected by and hosted on G2.com.

Pritam S.
PS
Pritam S.
House manager
Mid-Market (51-1000 emp.)
"Deputy Makes Shift Scheduling Quick, Easy, and All in One Place"
5/5
What do you like best about Deputy?

Deputy is very user-friendly and makes managing shifts and schedules quick and easy. I especially like having everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

There isn’t much I dislike about Deputy. Occasionally, the app can be a little slow or take time to update, but overall it is easy to use and reliable. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Fast, Reliable Scheduling for Time Off, Availability, and Payroll"
4/5
What do you like best about Deputy?

Scheduling and viewing people’s time off and availability is pretty easy. Using that information to schedule others and cross-reference it with our payroll is simple as well. The system also runs quickly and has almost no downtime. I don’t use the AI features. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

Fixing people’s future unavailability can be pretty difficult if they already have a scheduled shift. To do it, I end up having to use some weird workarounds, like unscheduling them and then rescheduling them after I update their unavailability. I also do not like that there are so many popups for the AI features. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Easy to Navigate, Efficient, and User-Friendly"
4.5/5
What do you like best about Deputy?

What I like most about the app is how easy it is to use and navigate. Its simple, user-friendly design helps me find what I need without any confusion. The features are well organized and the layout is clear, which makes the overall experience smooth and enjoyable. I also appreciate being able to complete tasks quickly, without wasting time trying to figure out how everything works. Overall, the app feels convenient, efficient, and accessible, and it’s a great app to use. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I would like to see an option that allows users to group team members into departments. Giving end users the ability to create and manage their own groups would make the app more organized and easier to navigate. Review collected by and hosted on G2.com.

Questions about Deputy? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Danny M.
DM
Danny Marie
•
Last activity 7 days ago

How has Deputy’s ease of use and performance held up for your team?

Amber S.
AS
Amber Stiles
•
Last activity about 1 hour ago

How are you using Deputy to manage scheduling and time-off requests in one place?

1 Upvote
13
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Pricing Options

Pricing provided by Deputy.

Pro

$9.00
per_user Per Month

Core

$6.50
per_user Per Month

Lite

$5.00
per_user Per Month
Deputy Comparisons
Deputy Features
Performance and Reliability
Ease of Completing Timesheets
Tracking Time to Project/Task
Shift Scheduling
Time & Attendance Tracking
Absence & Leave Management
Dashboards & Reporting