Deputy Reviews & Product Details

Deputy is appealing to the eye, with appeasing color schemes. I like that I can see all of the timesheets for my team in one place. Review collected by and hosted on G2.com.

Deputy can be glitchy at times where it will say I can't approve a timesheet for some reason with an error message, but not explain what the error is... My biggest issue with Deputy is how clunky it is to enter my own timesheet. It's an odd pop up and I need to do everything one at a time rather than being able to enter a full day at once. It would be nice to have a chart where I could select the category, put the hours for time spent on that, then the next line for the same day would be a new category, and the hours for that activity. I've seen other timesheet platforms do it this way and it makes it easier to enter data quickly and enter it accurately. It would also be nice to be able to see my other timesheets while entering new ones... So I could reference what I've already entered. But instead, the pop up covers part of the screen. Review collected by and hosted on G2.com.

What I like most about Deputy is how straightforward and efficient it is to create and manage staff rosters. The platform is user-friendly, making it simple to schedule shifts, make amendments, and adjust rosters when operational requirements change. In hospitality, where staffing needs can vary and last-minute changes are sometimes unavoidable, it’s extremely helpful to have a system that lets me update schedules quickly.

I also appreciate how clearly the rosters are displayed. It’s easy to see who is scheduled to work and to spot any gaps in coverage at a glance. Being able to manage everything in one place streamlines the rostering process, cuts down on unnecessary administrative work, and makes day-to-day staff scheduling much more manageable. Review collected by and hosted on G2.com.

While Deputy is generally easy to use, I’ve occasionally run into glitches when creating or updating schedules, especially during repetitive tasks like adding, copying, or adjusting multiple shifts. At times the platform becomes a bit unresponsive or lags, which interrupts the workflow and turns what should be a quick job into something more time-consuming.

We’ve also experienced occasional issues with the clock-in and clock-out functionality. There have been instances where employees were unable to clock in or out for their shifts, which is frustrating and creates extra administrative work to make sure timesheets and attendance records remain accurate.

In hospitality, where we operate across different shifts and depend on accurate timekeeping, having a reliable system is particularly important. These problems don’t significantly change my overall positive experience with Deputy, but improvements to stability and the clock-in/clock-out feature would make the experience much smoother and more seamless. Review collected by and hosted on G2.com.

I like the calendar-based employee scheduling system. It provides a clear overview of who is working at each location and their assigned shifts, while making it easy to track clock-in and clock-out times. Review collected by and hosted on G2.com.

Perhaps a more intuitive interface, finding the request leave button took me a minute. Review collected by and hosted on G2.com.

Deputy AI makes the timesheet approval process easier and more efficient by helping supervisors review, manage and approve employee timesheets in one place.

It provides a pretty straightforward way to check hours before payroll is processed, helping streamline administration and save time. Review collected by and hosted on G2.com.

I don't like that I get notifications about people who are not in my team accepting a shift - it seems unnecessary that I am being bothered with their notifications, or that I have to filter through others' timesheets to find my own teams Review collected by and hosted on G2.com.

I love the Insights feature because it makes it super easy to see how I’m doing with the store’s scheduling budget, including how much I’ve gone over or have left after creating a schedule. It helps me stay accountable to company goals. It’s also really easy to switch shifts when people need to trade. Deputy has made it a lot easier to keep all our scheduling tools in one place, so we don’t have to jump between multiple programs to put out a week’s schedule. It was simple for the retail associates to get used to, and after a couple of Deputy trainings, everything worked out very well. Review collected by and hosted on G2.com.

I sometimes find the week view of the calendar schedule hard to understand. I’d like to see how many hours people are working each day and when we have coverage, but the way it’s organized makes it difficult to see when people are scheduled. I’m not sure if I just don’t know how to use that view, but it’s been tricky for me to figure out. We also had some hiccups getting started, and it was trickier for management because we were all learning Deputy together. A couple of trainings helped everything work out well. Review collected by and hosted on G2.com.

I like that Deputy makes scheduling easier and gets schedules out to everybody pretty seamlessly. Availability is shown above each day, so I can scroll up to the purple area and see who’s unavailable. It’s interactive: I can move pieces around and add blank shifts without anyone’s name. I can see my total and budgeted hours on the left, adjust times based on my budgeted hours, and add shifts. It warns me if an employee has a limit and shows the stress level of the schedule, which I find helpful. Deputy feels like a one-stop shop for this. Setup was pretty easy once I understood the expectations, and it was easy to navigate. Review collected by and hosted on G2.com.

I think swapping shifts in Deputy should be easier. I typically have to leave a shift without anyone’s name and then put the person in, instead of being able to schedule the same person twice and get a warning that they’re double scheduled. Breaks should also be automated, but they aren’t. For example, someone might work a five-hour shift and be programmed for a half-hour unpaid break, so I have to adjust and check everyone’s breaks to make sure they’re accurate. Review collected by and hosted on G2.com.

I like the scheduling and clock in/out features the best. I manage and schedule two teams of boiler operators, and Deputy app helps me see monthly and weekly schedule and make any necessary changes easily.

I also like the fact that Deputy has two channels of communication (team posts vs messages). I use team communication for announcement or heads-up type of things while I use messaging feature to communicate with individual operators or my boss. Review collected by and hosted on G2.com.

While I appreciate the scheduling feature on Deputy, it is a bit clunky sometimes. I can copy and paste the same weekly schedule only onto one additional week instead of being able to do a bulk update.

Sometimes Deputy adds a break to shifts I schedule without my input, and I have to manually undo it.

I don't like the fact that Deputy message history is limited. Sometimes I need to go back in messages to double check some facts, but I often find the messages simply gone because it was sent 60 days ago. Review collected by and hosted on G2.com.

I find Deputy really simple and easy to use for making weekly rosters for all my workers. I like being able to message people individually or as a group, copy and paste a roster to the next fortnight, and make a month’s worth of rosters. I can easily check who’s running late or has skipped a shift, update people’s hours if they work overtime or are late, and see how many hours each person has so I can share the workload. It’s quicker for me to make updates, and I can see when people are unavailable for part of a day or a whole day. I also like that I can log in and check Deputy on my phone, though I prefer the computer version. Deputy was really easy to set up, and I think the way it’s set up works well as it is. Other roster apps I’ve used haven’t been as easy, and I really enjoy Deputy. Review collected by and hosted on G2.com.

I find Deputy a little harder to use on my phone because everything is more compact and smaller, and it was a bit more challenging to learn than the computer version. I also wish people could update their availability after I’ve put them on a draft roster, so Deputy could let me know if they’re unavailable for a shift. Review collected by and hosted on G2.com.

Before using Deputy, we simply posted a list of employees scheduled to work on certain days. Switching to Deputy has made scheduling and payroll so much easier and more efficient!

One of my favorite features is the ability for employees to enter their availability. This helps us avoid scheduling employees when they are unavailable and saves us so much time going back and forth trying to make sure shifts are covered.

I also love the Deputy app! Employees receive notifications when they are scheduled, along with reminders about upcoming shifts. Occasionally, someone forgets they are scheduled to work, and these reminders have significantly reduced the chances of missed shifts.

Another great feature is the ability to sync Deputy with a personal calendar. I use this myself and have shown our employees how to do it as well. Not only do they receive notifications, but their shifts also appear right alongside their personal appointments and commitments.

Deputy also integrates seamlessly with our payroll platform, saving us hours of administrative work each payroll period.

Overall, Deputy is incredibly intuitive and user-friendly. Even when I come across something I'm unsure how to do, I can easily find clear instructions to walk me through it.

Deputy has been a tremendous time-saver for our business. It has simplified scheduling, improved communication with employees, and made payroll much more efficient. I highly recommend it! Review collected by and hosted on G2.com.

In all honesty, I can't think of any features I dislike about Deputy. It has worked exceptionally well for our needs. I don't typically use the Communication or Analytics features, so I can't offer feedback on those particular areas. Review collected by and hosted on G2.com.

- I like how easy the Deputy dashboard makes it to get a quick pulse on our daily ops, and the legacy reporting is still super reliable whenever we need to dig into data. Plus, the real-time shift timer makes tracking labor hours so much more accurate and keeps the whole team on track throughout the day.

- The late notifications, birthday reminders and locations make it easy for daily ops.

- We haven't connected it with other tools, but the legacy section makes it easy to pull data and perform actions in Google Sheets

- Super Cheap tool for team

- AI feature hasn't been explored but seems promising. Review collected by and hosted on G2.com.

The current interface for clocking in and out, as well as managing breaks, is unnecessarily tedious. Requiring multiple clicks to perform simple actions such as starting a shift or selecting a break type creates a frustrating workflow. If a break is already scheduled in a user's shift, the system should automatically recognize the type (meal, rest, paid, or unpaid) rather than forcing employees to manually select it each time.

Additionally, I find the new reporting feature to be a downgrade; the legacy reporting system was significantly more intuitive and functional.

The Calendar section in main Dashboard is an overkill, not once in 3 years I looked at and neither does anybody else. It's a useless section taking up space and more like an eyesore with TMI on the main page that our brain simply finds too complex at first glance to even try to understand.

Communication and Tasks tabs are never used once as all teams have Slack, MS Teams for coordination. Review collected by and hosted on G2.com.